Consumer
Consumer Finance

Consumer Finance in South Korea

South Korea

Euromonitor International's Consumer Finance in South Korea report establishes the size and structure of the market for ATMs, credit cards, debit cards, store cards and smart cards. It looks at key players in the market (issuers and operators), number of cards in circulation, numbers transactions and value of transactions. It offers strategic analysis of sector forecasts and trends to watch.

Buy online to access strategic market analysis and an interactive statistical database of value and volume for retail and internet transactions, number of cards in circulation and company brand shares.

Tables: 150  |  Publication date: Jun 2009
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Product coverage

Consumer lending; Financial cards and payments

Executive summary

Credit cards enjoy excellent transaction volume and value growth

Credit cards established themselves as the most common payment method in South Korea. As such, credit card use is continuing to increase in terms of transaction volume and value. Tax benefits along with a wealth of incentives, not to mention the convenience attached to credit cards, encourage consumers to use credit cards rather than any other form of payment. Incentives range from discounts, redeemable points to cash back and interest-free instalment payment plans. Those incentives are accumulated and can be used at a wide range of retail channels, including petrol/gas stations, hypermarkets, movie theatres, travel agents and restaurants. Widespread incentives have led many people to feel somehow deprived when purchasing good and services without discounts or points rewards. As such, South Koreans are now using credit cards as a means of saving money.

Mature market nevertheless poses challenge to card issuers

It is the case that most South Korean cardholders usually have three to four cards. Multiple card ownership highlights the fierce competition between credit card companies and banks. People are frequently asked by relatives and friends to apply for a credit card. In addition, card companies strive to differentiate their products as a way of attracting new members. People used to find it useful to have more than one card to take advantage of the benefits offered by different cards. Increased competition is also characterised by the aggressive attack from banks as the card business proved a profitable segment when housing loan sales were constrained by the property market slump. Credit card companies have scrambled to defend their leading position by launching new products which are attractive to consumers but which have resulted in falling operating profits.

Cheque cards take the market by storm

Cheque cards, which act as a “plastic” cheque book for consumers, gained popularity among college students and those who wanted to control the use of card expenditure by limiting the available balance in their bank account. As a result, an increasing number of high school students applied for cheque cards. Cheque cards however also had downsides in that they could not be used abroad and offered only limited incentives. In 2007, cheque cards were upgraded to the point where some cheque cards combine a credit card function to enable users to make a purchase when their balance is not sufficient. Given that users of cheque cards are likely future users of credit cards, companies began to load cheque cards with increased rewards designed for young users. Many cheque cards can now be used abroad.

Slow deployment of POS terminals for smart cards hampers potential

The majority of credit cards are issued in smart format under the financial watchdog’s decree on standardisation relating to smart cards. However, the lack of smart credit card readers makes the widespread roll-out of smart cards largely academic. The number of merchants equipped with smart card POS terminals is still increasing, but the completion of the POS infrastructure did not take place in 2008 because of high investment costs of replacing or upgrading conventional POS terminals.

Premiumisation of credit cards in the future

As credit cards are established as the main payment method, consumer attitudes towards credit cards are changing. Annual fees used to be the major factor in choosing a credit card, and a high percentage of consumers preferred a card bearing no annual fee. However, credit cards began to offer more specialised incentives through affiliations to a wider range of retailers and organisations such as hospitals or after-school institutions. Points rewards are no longer ignored and consumers are eager to collect points as they can use them as cash when sufficient are accumulated. Consumers increasingly choose credit cards that offer better services despite the annual fee. At the same time, credit card companies are strategically offering greater rewards for heavy card users.

Table of contents

CONSUMER FINANCE IN SOUTH KOREA : MARKET INSIGHT

EXECUTIVE SUMMARY

Credit cards enjoy excellent transaction volume and value growth

Mature market nevertheless poses challenge to card issuers

Cheque cards take the market by storm

Slow deployment of POS terminals for smart cards hampers potential

Premiumisation of credit cards in the future

KEY TRENDS AND DEVELOPMENTS

Credit cards in circulation decreased despite aggressive recruitment efforts

Credit card is payment method of choice in South Korea

Mobile cards signal next-generation cards

Soaring household expenditure

Affiliation is actively sought

MARKET DATA

Table 1 Consumer Payments: Value 2003-2008

Table 2 Financial Cards: Number of Cards in Circulation 2003-2008

Table 3 Financial Cards Transactions: Value 2003-2008

Table 4 Financial Cards: Number of Transactions 2003-2008

Table 5 Financial Cards: Number of Accounts 2003-2008

Table 6 Financial Cards: Number of Cards by Issuer 2003-2007

Table 7 Financial Cards: Number of Cards by Operator 2003-2007

Table 8 Financial Cards: Card Payment Transaction Value by Operator 2003-2007

Table 9 Financial Cards: Card Payment Transactions by Acquirer 2003-2007

Table 10 Consumer Payments Forecast: Value 2008-2013

Table 11 Financial Cards Forecast: Number of Cards in Circulation 2008-2013

Table 12 Financial Cards Forecast: Value 2008-2013

Table 13 Financial Cards Forecast: Number of Transactions 2008-2013

Table 14 Financial Cards Forecast: Number of Accounts 2008-2013

MARKET INDICATORS

Table 15 Number of POS Terminals 2004-2008

Table 16 Number of ATMs 2004-2008

Table 17 Disposable Income 2003-2008

Table 18 Value Lost to Fraud 2003-2008

Table 19 Card Expenditure by Location 2008

Table 20 Card Expenditure by Sector 2008

Table 21 Financial Cards in Circulation by Type: % Number of Cards 2004-2008

Table 22 Domestic versus Foreign Spend 2008

DEFINITIONS

Summary 1 Research Sources

CONSUMER LENDING IN SOUTH KOREA

EXECUTIVE SUMMARY

Stricter credit qualifications reduce new mortgage loans

Card lending increases steadily

The credit rating is vital for external financing

The role of secondary financial institutions grows

The demand for easy consumer credit will grow

KEY TRENDS AND DEVELOPMENTS

Consumers still perceive house purchases as potential windfalls

Tighter credit requirements allow new opportunities for non-primary lenders

Consumer price hikes

Household debt repayment capacity declines

The large number of family businesses creates added risks

MARKET DATA

Table 23 Consumer Lending By Sector: Outstanding Balance: Value 2003-2008

Table 24 Consumer Lending By Sector: Outstanding Balance: % Value Growth 2003-2008

Table 25 Consumer Lending By Sector: Gross Lending: Value 2003-2008

Table 26 Consumer Lending By Sector: Gross Lending: % Value Growth 2003-2008

Table 27 Consumer Lending: Non-performing vs Other Loans 2003-2008

Table 28 Mortgages/Housing: Non-performing vs Other Loans 2003-2008

Table 29 Consumer Credit: Non-performing vs Other Loans 2003-2008

Table 30 Forecast Consumer Lending By Sector: Outstanding Balance: Value 2008-2013

Table 31 Forecast Consumer Lending By Sector: Outstanding Balance: % Value Growth 2008-2013

Table 32 Forecast Consumer Lending By Sector: Gross Lending: Value 2008-2013

Table 33 Forecast Consumer Lending By Sector: Gross Lending: % Value Growth 2008-2013

DEFINITIONS

Summary 2 Research Sources

LOCAL COMPANY PROFILES - SOUTH KOREA

BC CARD CO LTD - FINANCIAL CARDS AND PAYMENTS - SOUTH KOREA

STRATEGIC DIRECTION

KEY FACTS

Summary 3 BC Card Co Ltd: Key Facts

Summary 4 BC Card Co Ltd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 5 BC Card Co Ltd: Competitive Position 2007

HYUNDAI CARD CO LTD - FINANCIAL CARDS AND PAYMENTS - SOUTH KOREA

STRATEGIC DIRECTION

KEY FACTS

Summary 6 Hyundai Card Co Ltd: Key Facts

Summary 7 Hyundai Card Co Ltd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 8 Hyundai Card Co Ltd: Competitive Position 2007

LOTTE CARD CO LTD - FINANCIAL CARDS AND PAYMENTS - SOUTH KOREA

STRATEGIC DIRECTION

KEY FACTS

Summary 9 Lotte Card Co Ltd: Key Facts

Summary 10 Lotte Card Co Ltd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 11 Lotte Card Co Ltd: Competitive Position 2007

SAMSUNG CARD CO LTD - FINANCIAL CARDS AND PAYMENTS - SOUTH KOREA

STRATEGIC DIRECTION

KEY FACTS

Summary 12 Samsung Card Co Ltd: Key Facts

Summary 13 Samsung Card Co Ltd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 14 Samsung Card Co Ltd: Competitive Position 2007

SHINHAN CARD CO LTD - FINANCIAL CARDS AND PAYMENTS - SOUTH KOREA

STRATEGIC DIRECTION

KEY FACTS

Summary 15 Shinhan Card Co Ltd: Key Facts

Summary 16 Shinhan Card Co Ltd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 17 Shinhan Card Co Ltd: Competitive Position 2007

ATM TRANSACTIONS IN SOUTH KOREA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 34 ATM Cards Sector Performance: 2003-2008

Table 35 ATM Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 36 ATM Cards Sector Performance: % Growth 2003-2008

Table 37 ATM Cards in Circulation Sector Performance: % Growth 2003-2008

Table 38 ATM Cards Forecast Sector Performance: 2008-2013

Table 39 ATM Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 40 ATM Cards Forecast Sector Performance: % Growth 2008-2013

Table 41 ATM Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

DEBIT TRANSACTIONS IN SOUTH KOREA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 42 Debit Cards Sector Performance: 2003-2008

Table 43 Debit Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 44 Debit Cards Sector Performance: % Growth 2003-2008

Table 45 Debit Cards in Circulation Sector Performance: % Growth 2003-2008

Table 46 Debit Cards: Number of Cards by Issuer 2003-2007

Table 47 Debit Cards: Number of Cards by Operator 2003-2007

Table 48 Debit Cards Transactions by Acquirer 2003-2007

Table 49 Debit Cards Payment Transaction Value by Operator 2003-2007

Table 50 Debit Cards Forecast Sector Performance: 2008-2013

Table 51 Debit Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 52 Debit Cards Forecast Sector Performance: % Growth 2008-2013

Table 53 Debit Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

CREDIT CARD TRANSACTIONS IN SOUTH KOREA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 54 Credit Cards Sector Performance: 2003-2008

Table 55 Credit Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 56 Credit Cards Sector Performance: % Growth 2003-2008

Table 57 Credit Cards in Circulation Sector Performance: % Growth 2003-2008

Table 58 Personal Credit Cards Sector Performance: 2003-2008

Table 59 Personal Credit Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 60 Personal Credit Cards Sector Performance: % Growth 2003-2008

Table 61 Personal Credit Cards in Circulation Sector Performance: % Growth 2003-2008

Table 62 Commercial Credit Cards Sector Performance: 2003-2008

Table 63 Commercial Credit Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 64 Commercial Credit Cards Sector Performance: % Growth 2003-2008

Table 65 Commercial Credit Cards in Circulation Sector Performance: % Growth 2003-2008

Table 66 Credit Cards: Number of Cards by Issuer 2003-2007

Table 67 Credit Cards: Number of Cards by Operator 2003-2007

Table 68 Credit Cards Transactions by Acquirer 2003-2007

Table 69 Credit Cards Payment Transaction Value by Operator 2003-2007

Table 70 Personal Credit Cards Payment Transaction Value by Operator 2003-2007

Table 71 Commercial Credit Cards Payment Transaction Value by Operator 2003-2007

Table 72 Credit Cards Forecast Sector Performance: 2008-2013

Table 73 Credit Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 74 Credit Cards Forecast Sector Performance: % Growth 2008-2013

Table 75 Credit Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

Table 76 Personal Credit Cards Forecast Sector Performance: 2008-2013

Table 77 Personal Credit Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 78 Personal Credit Cards Forecast Sector Performance: % Growth 2008-2013

Table 79 Personal Credit Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

Table 80 Commercial Credit Cards Forecast Sector Performance: 2008-2013

Table 81 Commercial Credit Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 82 Commercial Credit Cards Forecast Sector Performance: % Growth 2008-2013

Table 83 Commercial Credit Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

CHARGE CARD TRANSACTIONS IN SOUTH KOREA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 84 Charge Cards Sector Performance: 2003-2008

Table 85 Charge Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 86 Charge Cards Sector Performance: % Growth 2003-2008

Table 87 Charge Cards in Circulation Sector Performance: % Growth 2003-2008

Table 88 Personal Charge Cards Sector Performance: 2003-2008

Table 89 Personal Charge Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 90 Personal Charge Cards Sector Performance: % Growth 2003-2008

Table 91 Personal Charge Cards in Circulation Sector Performance: % Growth 2003-2008

Table 92 Commercial Charge Cards Sector Performance: 2003-2008

Table 93 Commercial Charge Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 94 Commercial Charge Cards Sector Performance: % Growth 2003-2008

Table 95 Commercial Charge Cards in Circulation Sector Performance: % Growth 2003-2008

Table 96 Charge Cards: Number of Cards by Issuer 2003-2007

Table 97 Charge Cards: Number of Cards by Operator 2003-2007

Table 98 Charge Cards Transactions by Acquirer 2003-2007

Table 99 Charge Cards Payment Transaction Value by Operator 2003-2007

Table 100 Personal Charge Cards Transaction Value by Operator 2003-2007

Table 101 Commercial Charge Cards Payment Transaction Value by Operator 2003-2007

Table 102 Charge Cards Forecast Sector Performance: 2008-2013

Table 103 Charge Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 104 Charge Cards Forecast Sector Performance: % Growth 2008-2013

Table 105 Charge Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

Table 106 Personal Charge Cards Forecast Sector Performance: 2008-2013

Table 107 Personal Charge Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 108 Personal Charge Cards Forecast Sector Performance: % Growth 2008-2013

Table 109 Personal Charge Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

Table 110 Commercial Charge Cards Forecast Sector Performance: 2008-2013

Table 111 Commercial Charge Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 112 Commercial Charge Cards Forecast Sector Performance: % Growth 2008-2013

Table 113 Commercial Charge Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

GENERAL PURPOSE PRE-PAID CARD TRANSACTIONS IN SOUTH KOREA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 114 General Purpose Pre-paid Cards Sector Performance: 2003-2008

Table 115 General Purpose Pre-paid Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 116 General Purpose Pre-paid Cards Sector Performance: % Growth 2003-2008

Table 117 General Purpose Pre-paid Cards in Circulation Sector Performance: % Growth 2003-2008

Table 118 General Purpose Pre-paid Cards by Type: % Number of Cards 2004-2008

Table 119 General Purpose Pre-paid Cards: Number of Cards by Operator 2003-2007

Table 120 General Purpose Pre-paid Cards Transaction Value by Operator 2003-2007

Table 121 General Purpose Pre-paid Cards Forecast Sector Performance: 2008-2013

Table 122 General Purpose Pre-paid Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 123 General Purpose Pre-paid Cards Forecast Sector Performance: % Growth 2008-2013

Table 124 General Purpose Pre-paid Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

STORE CARD TRANSACTIONS IN SOUTH KOREA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 125 Store Cards Sector Performance: 2003-2008

Table 126 Store Cards Sector Performance: Number of Cards in Circulation 2003-2008

Table 127 Store Cards Sector Performance: % Growth 2003-2008

Table 128 Store Cards in Circulation Sector Performance: % Growth 2003-2008

Table 129 Store Cards: Number of Cards by Issuer 2003-2007

Table 130 Store Cards Forecast Sector Performance: 2008-2013

Table 131 Store Cards Forecast Sector Performance: Number of Cards in Circulation 2008-2013

Table 132 Store Cards Forecast Sector Performance: % Growth 2008-2013

Table 133 Store Cards in Circulation Forecast Sector Performance: % Growth 2008-2013

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