Consumer
Consumer Foodservice

Consumer Foodservice in Malaysia

Malaysia

Euromonitor International's Consumer Foodservice in Malaysia report examine stand-alone restaurants and eating establishments in which the consumer can freely choose to eat. The report looks at market trends by sector (cafes/bars, full-service restaurants, fast food, home delivery and street stalls). It profiles the leading companies in the market and analyses factors influencing eating out patterns. Forecasts illustrate how the market is set to change

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Tables: 108  |  Publication date: Sep 2007
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Product coverage

Consumer foodservice by chained/independent; Consumer foodservice by type; Consumer foodservice by type and chained/independent

Executive summary

Changing lifestyles led by urbanisation and a busier population drive growth

In 2006, consumer foodservice witnessed another year of faster value growth largely due to changing lifestyles that encourage more eating out. The change in lifestyle was driven by rising urbanisation coupled with the busier and faster-paced lives led by Malaysians. Eating out became a more convenient option for the populace which increasingly enjoyed a more sophisticated and affluent lifestyle. The continued improvement in the standard of living of Malaysians further boosted the performance of the industry.

Within consumer foodservice itself, street stalls/kiosks clocked the strongest value growth at a double-digit rate in 2006, quite significantly ahead of other outlet formats. Street stalls/kiosks has been dynamic in terms of the more diverse product offering served towards 2006. While the outlet growth itself was not robust, the improvement in transaction volume and the higher pricing brought about by the more diverse food offering both helped to boost the value growth in 2006. With more Malaysians having busier lifestyle, street stalls/kiosks has offered them convenient, quick food which is also affordable.

Meal promotions and new menu launches heighten consumer interest

Major promotions, typically of set menus, as well as regular launches of new menus continued to whet consumers’ appetites in 2006. Although outlets growth in the industry remained modest, transaction volume growth continued to outpace outlets growth as more consumers are lured to the various outlets thanks to the active efforts made by foodservice operators. As consumers become more sophisticated and affluent, they are also increasingly open to more exotic dishes from around the world, thus providing the opportunity for different cuisines to be served in various foodservice outlets. Slight price increases to the food items as well as a degree of trading up from basic dishes to explore more expensive dishes not only ensured faster value growth in 2006, but also allowed value growth to stay ahead of outlets and transaction growth.

QSR Brands leads otherwise fragmented industry with a plethora of players

In Malaysia, consumer foodservice is highly fragmented, with numerous brands and companies and tens of thousands of outlets up to 2006 – most of which are independent operators. In this highly competitive macro industry, QSR Brands Sdn Bhd managed to remain the top player with its 549 outlets, thanks to its KFC, Pizza Hut and Rasa Ayamas brands. In fact, KFC was the top brand in the market up to 2006 in terms of outlets, transaction volume and value sales. KFC’s top position is due to its well-established brand name, extensive distribution network and its continuous marketing strategies such as audiovisual and print advertisements as well as new product developments up to 2006. Another significant factor is Malaysians’ affinity to chicken, with the majority of the population being Muslims who do not eat pork. Although several chicken fast food operators are present in Malaysia, KFC still came out on top in 2006.

Encouraging growth over the forecast period

Consumer foodservice is expected to perform slightly faster in the forecast period, driven by various reasons. Outlet growth and transaction volume growth are both expected to slow down, with the country already being quite well penetrated in terms of outlet presence. Instead, trading up to more sophisticated dishes will be the key to faster performance over the forecast period. The improved economy, growing tourist arrivals and greater acceptance of non-traditional dishes will all work in favour of industry growth. Visit Malaysia Year 2007 and the expansion of shopping malls will offer further opportunities for the consumer foodservice market in Malaysia.

Table of contents

CONSUMER FOODSERVICE IN MALAYSIA : MARKET INSIGHT

EXECUTIVE SUMMARY

Changing lifestyles led by urbanisation and a busier population drive growth

Meal promotions and new menu launches heighten consumer interest

QSR Brands leads otherwise fragmented industry with a plethora of players

Encouraging growth over the forecast period

KEY TRENDS AND DEVELOPMENTS

More new items revolve around the health theme

Younger patrons of consumer foodservice outlets with higher spending power

Busier lifestyle due to urbanisation boosts demand for quick meal options

Proliferation of modern malls encourages more chains to open

Upcoming Visit Malaysia Year 2007 brings positive sentiment to the industry

PUBLISHED DATA COMPARISONS

MARKET DATA

Table 1 Units, Transactions and Value Sales in Consumer Foodservice: 2001-2006

Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2001-2006

Table 3 Consumer Foodservice by Independent Vs Chained Outlets: Units/Outlets 2006

Table 4 Consumer Foodservice by Eat in Vs Takeaway 2006

Table 5 Consumer Foodservice by Food Vs Drinks Split 2006

Table 6 Sales in Consumer Foodservice by Location 2001-2006

Table 7 Leading Chained Consumer Foodservice Brands by Number of Units 2006

Table 8 Chained Consumer Foodservice Company Shares 2002-2006

Table 9 Chained Consumer Foodservice Brand Shares 2003-2006

Table 10 Forecast Units, Transactions and Value Sales in Consumer Foodservice: 2006-2011

Table 11 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2006-2011

DEFINITIONS

Sources

Summary 1 Research Sources

LOCAL COMPANY PROFILES - MALAYSIA

BAKERS COTTAGE SDN BHD - CONSUMER FOODSERVICE - MALAYSIA

STRATEGIC DIRECTION

KEY FACTS

Summary 2 Bakers Cottage Sdn Bhd: Key Facts

Summary 3 Bakers Cottage Sdn Bhd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 4 Bakers Cottage Sdn Bhd: Competitive Position 2006

NINETEEN O ONE SDN BHD - CONSUMER FOODSERVICE - MALAYSIA

STRATEGIC DIRECTION

KEY FACTS

Summary 5 Nineteen O One Sdn Bhd: Key Facts

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 6 Nineteen O One Sdn Bhd: Competitive Position 2006

SECRET RECIPE CAKES & CAFé SDN BHD - CONSUMER FOODSERVICE - MALAYSIA

STRATEGIC DIRECTION

KEY FACTS

Summary 7 Secret Recipe Cakes & Café Sdn Bhd: Key Facts

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 8 Secret Recipe Cakes & Café Sdn Bhd: Competitive Position 2006

SUSHI KING SDN BHD - CONSUMER FOODSERVICE - MALAYSIA

STRATEGIC DIRECTION

KEY FACTS

Summary 9 Sushi King Sdn Bhd: Key Facts

Summary 10 Sushi King Sdn Bhd: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 11 Sushi King Sdn Bhd: Competitive Position 2006

TAI THONG GROUP OF RESTAURANTS - CONSUMER FOODSERVICE - MALAYSIA

STRATEGIC DIRECTION

KEY FACTS

Summary 12 Tai Thong Group of Restaurants: Key Facts

Summary 13 Tai Thong Group of Restaurants: Operational Indicators

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Summary 14 Tai Thong Group of Restaurants: Competitive Position 2006

CAFéS/BARS IN MALAYSIA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 12 Cafés/Bars by Subsector: Units/Outlets 2001-2006

Table 13 Cafés/Bars by Subsector: Transactions 2001-2006

Table 14 Cafés/Bars by Subsector: Foodservice Value 2001-2006

Table 15 Cafés/Bars by Subsector: % Volume Growth 2001-2006

Table 16 Cafés/Bars by Subsector: % Transaction Growth 2001-2006

Table 17 Cafés/Bars by Subsector: % Foodservice Value Growth 2001-2006

Table 18 Global Brand Owner Shares of Chained Cafés/Bars 2002-2006

Table 19 Brand Shares of Chained Cafés/Bars 2003-2006

Table 20 Forecast Sales in Cafés/Bars by Subsector: Units/Outlets 2006-2011

Table 21 Forecast Sales in Cafés/Bars by Subsector: Transactions 2006-2011

Table 22 Forecast Sales in Cafés/Bars by Subsector: Foodservice Value 2006-2011

Table 23 Forecast Sales in Cafés/Bars by Subsector: % Volume Growth 2006-2011

Table 24 Forecast Sales in Cafés/Bars by Subsector: % Transaction Growth 2006-2011

Table 25 Forecast Sales in Cafés/Bars by Subsector: % Foodservice Value Growth 2006-2011

FULL-SERVICE RESTAURANTS IN MALAYSIA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 26 FSR by Subsector: Units/Outlets 2001-2006

Table 27 FSR by Subsector: Transactions 2001-2006

Table 28 FSR by Subsector: Foodservice Value 2001-2006

Table 29 FSR by Subsector: % Volume Growth 2001-2006

Table 30 FSR by Subsector: % Transaction Growth 2001-2006

Table 31 FSR by Subsector: % Foodservice Value Growth 2001-2006

Table 32 Global Brand Owner Shares of Chained FSR 2002-2006

Table 33 Brand Shares of Chained FSR 2003-2006

Table 34 Forecast Sales in FSR by Subsector: Units/Outlets 2006-2011

Table 35 Forecast Sales in FSR by Subsector: Transactions 2006-2011

Table 36 Forecast Sales in FSR by Subsector: Foodservice Value 2006-2011

Table 37 Forecast Sales in FSR by Subsector: % Volume Growth 2006-2011

Table 38 Forecast Sales in FSR by Subsector: % Transaction Growth 2006-2011

Table 39 Forecast Sales in FSR by Subsector: % Foodservice Value Growth 2006-2011

FAST FOOD IN MALAYSIA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 40 Fast Food by Subsector: Units/Outlets 2001-2006

Table 41 Fast Food by Subsector: Transactions 2001-2006

Table 42 Fast Food by Subsector: Foodservice Value 2001-2006

Table 43 Fast Food by Subsector: % Volume Growth 2001-2006

Table 44 Fast Food by Subsector: % Transaction Growth 2001-2006

Table 45 Fast Food by Subsector: % Foodservice Value Growth 2001-2006

Table 46 Sales of Bakery Products Fast Food by Type 2006

Table 47 Global Brand Owner Shares of Chained Fast Food 2002-2006

Table 48 Brand Shares of Chained Fast Food 2003-2006

Table 49 Forecast Sales in Fast Food by Subsector: Units/Outlets 2006-2011

Table 50 Forecast Sales in Fast Food by Subsector: Transactions 2006-2011

Table 51 Forecast Sales in Fast Food by Subsector: Foodservice Value 2006-2011

Table 52 Forecast Sales in Fast Food by Subsector: % Volume Growth 2006-2011

Table 53 Forecast Sales in Fast Food by Subsector: % Transaction Growth 2006-2011

Table 54 Forecast Sales in Fast Food by Subsector: % Foodservice Value Growth 2006-2011

100% HOME DELIVERY/TAKEAWAY IN MALAYSIA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 55 100% Home Delivery/Takeaway by Subsector: Units/Outlets 2001-2006

Table 56 100% Home Delivery/Takeaway by Subsector: Transactions 2001-2006

Table 57 100% Home Delivery/Takeaway by Subsector: Foodservice Value 2001-2006

Table 58 100% Home Delivery/Takeaway by Subsector: % Volume Growth 2001-2006

Table 59 100% Home Delivery/Takeaway by Subsector: % Transaction Growth 2001-2006

Table 60 100% Home Delivery/Takeaway by Subsector: % Foodservice Value Growth 2001-2006

Table 61 Global Brand Owner Shares of Chained 100% Home Delivery/Takeaway 2002-2006

Table 62 Brand Shares of Chained 100% Home Delivery/Takeaway 2003-2006

Table 63 Forecast Sales in 100% Home Delivery/Takeaway by Subsector: Units/Outlets 2006-2011

Table 64 Forecast Sales in 100% Home Delivery/Takeaway by Subsector: Transactions 2006-2011

Table 65 Forecast Sales in 100% Home Delivery/Takeaway by Subsector: Foodservice Value 2006-2011

Table 66 Forecast Sales in 100% Home Delivery/Takeaway by Subsector: % Volume Growth 2006-2011

Table 67 Forecast Sales in 100% Home Delivery/Takeaway by Subsector: % Transaction Growth 2006-2011

Table 68 Forecast Sales in 100% Home Delivery/Takeaway by Subsector: % Foodservice Value Growth 2006-2011

SELF-SERVICE CAFETERIAS IN MALAYSIA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 69 Self-service Cafeterias by Subsector: Units/Outlets 2001-2006

Table 70 Self-service Cafeterias by Subsector: Transactions 2001-2006

Table 71 Self-service Cafeterias by Subsector: Foodservice Value 2001-2006

Table 72 Self-service Cafeterias by Subsector: % Volume Growth 2001-2006

Table 73 Self-service Cafeterias by Subsector: % Transaction Growth 2001-2006

Table 74 Self-service Cafeterias by Subsector: % Foodservice Value Growth 2001-2006

Table 75 Forecast Sales in Self-service Cafeterias by Subsector: Units/Outlets 2006-2011

Table 76 Forecast Sales in Self-service Cafeterias by Subsector: Transactions 2006-2011

Table 77 Forecast Sales in Self-service Cafeterias by Subsector: Foodservice Value 2006-2011

Table 78 Forecast Sales in Self-service Cafeterias by Subsector: % Volume Growth 2006-2011

Table 79 Forecast Sales in Self-service Cafeterias by Subsector: % Transaction Growth 2006-2011

Table 80 Forecast Sales in Self-service Cafeterias by Subsector: % Foodservice Value Growth 2006-2011

STREET STALLS/KIOSKS IN MALAYSIA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 81 Street Stalls/Kiosks by Subsector: Units/Outlets 2001-2006

Table 82 Street Stalls/Kiosks by Subsector: Transactions 2001-2006

Table 83 Street Stalls/Kiosks by Subsector: Foodservice Value 2001-2006

Table 84 Street Stalls/Kiosks by Subsector: % Volume Growth 2001-2006

Table 85 Street Stalls/Kiosks by Subsector: % Transaction Growth 2001-2006

Table 86 Street Stalls/Kiosks by Subsector: % Foodservice Value Growth 2001-2006

Table 87 Global Brand Owner Shares of Chained Street Stalls/Kiosks 2002-2006

Table 88 Brand Shares of Chained Street Stalls/Kiosks 2003-2006

Table 89 Forecast Sales in Street Stalls/Kiosks by Subsector: Units/Outlets 2006-2011

Table 90 Forecast Sales in Street Stalls/Kiosks by Subsector: Transactions 2006-2011

Table 91 Forecast Sales in Street Stalls/Kiosks by Subsector: Foodservice Value 2006-2011

Table 92 Forecast Sales in Street Stalls/Kiosks by Subsector: % Volume Growth 2006-2011

Table 93 Forecast Sales in Street Stalls/Kiosks by Subsector: % Transaction Growth 2006-2011

Table 94 Forecast Sales in Street Stalls/Kiosks by Subsector: % Foodservice Value Growth 2006-2011

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