Domestic
Domestic Electrical Appliances

Domestic Electrical Appliances in South Africa

South Africa

Euromonitor International's Domestic Electrical Appliances in South Africa market report offers a comprehensive guide to the size and shape of the market at a national level. It provides the latest retail sales data, allowing you to identify the sectors driving growth. It identifies the leading companies, the leading brands and offers strategic analysis of key factors influencing the market - be they new product developments, packaging innovations, economic/lifestyle influences, distribution or pricing issues. Forecasts illustrate how the market is set to change.

Get immediate access to strategic market analysis when you buy reports online

Tables: 181  |  Publication date: Jan 2008
Cost: 
GBP1200.00

Why buy this report

  • Get insight into trends in market performance
  • Pinpoint growth sectors and identify factors driving change
  • Identify market and brand leaders and understand the competitive environment

Product coverage

Large kitchen appliances; Small electrical appliances

Executive summary

Building Boom Coupled with Successful 2010 FIFA Bid will continue to Promote Economic Growth

South Africa has been through a period of economic stability and experienced a building boom in both business and housing development. Over the past few years, there has been an urban shift in big city municipalities with the central business districts moving out of the crime-ridden city centres and moving to the outskirts. New office and retail buildings and blocks were built. The government has also implemented many programmes to bring low costing housing, electricity and water to people with previously disadvantaged backgrounds. The black majority, which is around 88% of the population, falls into this category and with these amenities has come a demand for domestic electrical appliances (DEA). Furthermore, the success of the recent FIFA world cup bid, has ensured the continuation of the building boom as the need for new (better) infrastructure has been highlighted by FIFA including upgrading hotels, accommodation facilities and service industries. This building expansion will also involve an increased demand for DEA products.

The main growth in the DEA market is likely to come from larger basic appliances such as refrigeration, home laundry and cooking appliances. A percentage of this growth can be directly linked the hosting the world cup, especially over the forecast period.

Rise of Black Lower and Middle Income Groups help DEA Growth

The strength of the economy has also lead to an increase in personal wealth and disposable income and the start of a consumer society. Since the end of Apartheid and with the African National Congress (ANC) coming to power in 1994, government and business alike have implemented a strong policy of black economic empowerment and equality in the workplace. This policy has been the leading factor for the increase in disposable income among the black majority, resulting in the rise of a black middle-income group as well as allowing lower income brackets to enter the DEA market.

The new black middle-income group is definitely the most dominant group relating to demand in the DEA market in South Africa. As this group grows, so does the consumer base of the DEA market and this has helped demand to grow tremendously. However, due to the majority of this group being first time buyers, most of the sales related to this group will be units from the entry-level to medium price product range, particularly with larger appliances.

Prices Remain Relatively Stable

There are a number of factors that have an affect on the South African DEA market. The Rand strength is generally the biggest factor affecting import prices. In 2006, the Rand weakened significantly in the first financial quarter but then stabilised and regained some of its demand. Furthermore, there has been a worldwide increase in the price of raw materials. However, this has been coupled with an increase in cheaper imports from the Far East which seems to have offset price increases.

Cheap imports have helped the DEA market grow as consumers can more easily afford imported units on the shelves. Imports have increased the level of competition in the DEA market, as overseas companies are able to be more competitive. With the Rand strong, consumers have more purchasing power which has certainly been an added factor in the growth of the DEA market. The DEA market has seen good sales as the economy remains relatively stable compared with overseas economies.

Foreign Products Slowly Gain Ground on Local Players

Foreign products particularly those manufactured in the Far East have gained value-share over local suppliers. Although they have not been big gains, they could be considered significant in terms of the future direction of the DEA market. Even with import tariffs, many foreign appliances can be sold at highly competitive prices and it is hard for domestic production to compete with overseas production costs. Furthermore, international companies generally have the wealth to put more capital towards research, product development and advertising. Locally based companies must rely more on product name. However, it is still much easier and cheaper to replace parts for local companies which is a buying point.

Since the average South African consumer tends to be more focused on price than brand loyalty, consumers have switched to foreign products which are more price competitive. Competition has exploded in recent years, and local players need to come up with innovative products and marketing in order to compete with pricing competition from foreign companies. However, local players in the DEA market have still managed to keep their company shares up by offering better warranties on their products, as it is cheaper for them to repair locally.

Defy Maintains Grip on Large Domestic Appliances

Defy Appliances Ltd has been a major player in the South African Domestic Electrical appliance market for over 60 years. They use this to their advantage as they continue to dominate the South African market. Although foreign companies have gained ground and have eaten into Defy’s massive lead. The main reason for Defy’s success lies in its distribution policies, appliance repair facilities and long-standing knowledge of the business. Furthermore, Defy has a big following in terms of brand loyalty and use the slogan “You can rely on Defy”. Defy has made various networks in distribution and multiple repair facilities across the country, whilst other newer companies are still trying to establish their various networks. Knowing that your Defy appliance will be cheaper to repair should it break has been a big asset to the company. Furthermore because they have an established network of repair outlets, they can offer better guarantees than some of the other companies.

Table of contents

DOMESTIC ELECTRICAL APPLIANCES IN SOUTH AFRICA : MARKET INSIGHT

EXECUTIVE SUMMARY

Building Boom Coupled with Successful 2010 FIFA Bid will continue to Promote Economic Growth

Rise of Black Lower and Middle Income Groups help DEA Growth

Prices Remain Relatively Stable

Foreign Products Slowly Gain Ground on Local Players

Defy Maintains Grip on Large Domestic Appliances

KEY TRENDS AND DEVELOPMENTS

Economic Overview

Increase in Cheaper Chinese Imports

Increase in Disposable Income and Rise of Black Lower and Middle Income Groups

The Housing and Building Boom continues

Continued Drive for Energy Saving Appliances

MARKET INDICATORS

Table 1 Household Penetration of Selected Total Stock Domestic Electrical Appliances by Sector/Subsector 2001-2006

Table 2 Replacement Cycles of Domestic Electrical Appliances by Sector 2006

MARKET DATA

Table 3 Sales of Domestic Electrical Appliances by Sector: Volume 2001-2006

Table 4 Sales of Domestic Electrical Appliances by Sector: Value 2001-2006

Table 5 Sales of Domestic Electrical Appliances by Sector: % Volume Growth 2001-2006

Table 6 Sales of Domestic Electrical Appliances by Sector: % Value Growth 2001-2006

Table 7 Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: Volume 2001-2006

Table 8 Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: Value 2001-2006

Table 9 Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: % Volume Growth 2001-2006

Table 10 Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: % Value Growth 2001-2006

Table 11 Company Shares of Large Kitchen Appliances 2002-2006

Table 12 Brand Shares of Large Kitchen Appliances 2003-2006

Table 13 Company Shares of Small Kitchen Appliances (Non-cooking) 2002-2006

Table 14 Brand Shares of Small Kitchen Appliances (Non-cooking) 2003-2006

Table 15 Large Kitchen Appliances by Distribution Format: % Breakdown 2001-2006

Table 16 Forecast Sales of Domestic Electrical Appliances by Sector: Volume 2006-2011

Table 17 Forecast Sales of Domestic Electrical Appliances by Sector: Value 2006-2011

Table 18 Forecast Sales of Domestic Electrical Appliances by Sector: % Volume Growth 2006-2011

Table 19 Forecast Sales of Domestic Electrical Appliances by Sector: % Value Growth 2006-2011

Table 20 Forecast Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: Volume 2006-2011

Table 21 Forecast Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: Value 2006-2011

Table 22 Forecast Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: % Volume Growth 2006-2011

Table 23 Forecast Sales of Large Kitchen Appliances by Sector and by Built-in/Freestanding Split: % Value Growth 2006-2011

DEFINITIONS

Sector and subsector definitions

Distribution definitions

Units of measurement

Sources

Summary 1 Research Sources

LOCAL COMPANY PROFILES - SOUTH AFRICA

AMALGAMATED APPLIANCE HOLDINGS (PTY) LTD - DOMESTIC ELECTRICAL APPLIANCES - SOUTH AFRICA

STRATEGIC DIRECTION

KEY FACTS

Summary 2 Amalgamated Appliance Holdings (Pty) Ltd: Key Facts

Summary 3 Amalgamated Appliance Holdings (Pty) Ltd: Operational Indicators

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

Summary 4 Amalgamated Appliance Holdings (Pty) Ltd: Competitive Position 2006

DEFY APPLIANCES LTD - DOMESTIC ELECTRICAL APPLIANCES - SOUTH AFRICA

STRATEGIC DIRECTION

KEY FACTS

Summary 5 Defy Appliances Ltd: Key Facts

Summary 6 Defy Appliances Ltd: Operational Indicators

COMPANY BACKGROUND

PRODUCTION

Summary 7 Defy Appliances Ltd: Production Statistics 2006

COMPETITIVE POSITIONING

Summary 8 Defy Appliances Ltd: Competitive Position 2006

KENWOOD HOME APPLIANCES PTY LTD - DOMESTIC ELECTRICAL APPLIANCES - SOUTH AFRICA

STRATEGIC DIRECTION

KEY FACTS

Summary 9 Kenwood Home Appliances Pty Ltd: Key Facts

Summary 10 Kenwood Home Appliances Pty Ltd: Operational Indicators

COMPANY BACKGROUND

PRODUCTION

Summary 11 Kenwood Home Appliances Pty Ltd: Production Statistics 2006

COMPETITIVE POSITIONING

Summary 12 Kenwood Home Appliances Pty Ltd: Competitive Position 2006

LG ELECTRONICS SA PTY LTD - DOMESTIC ELECTRICAL APPLIANCES - SOUTH AFRICA

STRATEGIC DIRECTION

KEY FACTS

Summary 13 LG Electronics SA Pty Ltd: Key Facts

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

Summary 14 LG Electronics SA Pty Ltd: Competitive Position 2006

NU-WORLD HOLDINGS LTD - DOMESTIC ELECTRICAL APPLIANCES - SOUTH AFRICA

STRATEGIC DIRECTION

KEY FACTS

Summary 15 Nu-World Holdings Ltd: Key Facts

Summary 16 Nu-World Holdings Ltd: Operational Indicators

COMPANY BACKGROUND

PRODUCTION

Summary 17 Nu-World Holdings Ltd: Production Statistics 2006

COMPETITIVE POSITIONING

Summary 18 Nu-World Holdings Ltd: Competitive Position 2006

REFRIGERATION APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 24 Sales of Refrigeration Appliances by Subsector: Volume 2001-2006

Table 25 Sales of Refrigeration Appliances by Subsector: Value 2001-2006

Table 26 Sales of Refrigeration Appliances by Subsector: % Volume Growth 2001-2006

Table 27 Sales of Refrigeration Appliances by Subsector: % Value Growth 2001-2006

Table 28 Sales of Fridge Freezers by Format: % Breakdown 2003-2006

Table 29 Sales of Fridges by Format: % Breakdown 2003-2006

Table 30 Sales of Freezers by Format: % Breakdown 2003-2006

Table 31 Company Shares of Refrigeration Appliances 2002-2006

Table 32 Brand Shares of Refrigeration Appliances 2003-2006

Table 33 Company Shares of Built-in Fridge Freezers 2002-2006

Table 34 Company Shares of Freestanding Fridge Freezers 2002-2006

Table 35 Company Shares of Built-in Fridges 2002-2006

Table 36 Company Shares of Freestanding Fridges 2002-2006

Table 37 Forecast Sales of Refrigeration Appliances by Subsector: Volume 2006-2011

Table 38 Forecast Sales of Refrigeration Appliances by Subsector: Value 2006-2011

Table 39 Forecast Sales of Refrigeration Appliances by Subsector: % Volume Growth 2006-2011

Table 40 Forecast Sales of Refrigeration Appliances by Subsector: % Value Growth 2006-2011

HOME LAUNDRY APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 41 Sales of Home Laundry Appliances by Subsector: Volume 2001-2006

Table 42 Sales of Home Laundry Appliances by Subsector: Value 2001-2006

Table 43 Sales of Home Laundry Appliances by Subsector: % Volume Growth 2001-2006

Table 44 Sales of Home Laundry Appliances by Subsector: % Value Growth 2001-2006

Table 45 Sales of Automatic Washing Machines by Format: % Breakdown 2001-2006

Table 46 Company Shares of Home Laundry Appliances 2002-2006

Table 47 Brand Shares of Home Laundry Appliances 2003-2006

Table 48 Forecast Sales of Home Laundry Appliances by Subsector: Volume 2006-2011

Table 49 Forecast Sales of Home Laundry Appliances by Subsector: Value 2006-2011

Table 50 Forecast Sales of Home Laundry Appliances by Subsector: % Volume Growth 2006-2011

Table 51 Forecast Sales of Home Laundry Appliances by Subsector: % Value Growth 2006-2011

DISHWASHERS IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 52 Sales of Dishwashers by Subsector: Volume 2001-2006

Table 53 Sales of Dishwashers by Subsector: Value 2001-2006

Table 54 Sales of Dishwashers by Subsector: % Volume Growth 2001-2006

Table 55 Sales of Dishwashers by Subsector: % Value Growth 2001-2006

Table 56 Company Shares of Dishwashers 2002-2006

Table 57 Brand Shares of Dishwashers 2003-2006

Table 58 Forecast Sales of Dishwashers by Subsector: Volume 2006-2011

Table 59 Forecast Sales of Dishwashers by Subsector: Value 2006-2011

Table 60 Forecast Sales of Dishwashers by Subsector: % Volume Growth 2006-2011

Table 61 Forecast Sales of Dishwashers by Subsector: % Value Growth 2006-2011

LARGE COOKING APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 62 Sales of Large Cooking Appliances by Subsector: Volume 2001-2006

Table 63 Sales of Large Cooking Appliances by Subsector: Value 2001-2006

Table 64 Sales of Large Cooking Appliances by Subsector: % Volume Growth 2001-2006

Table 65 Sales of Large Cooking Appliances by Subsector: % Value Growth 2001-2006

Table 66 Sales of Cookers by Gas/Electric: % Breakdown 2001-2006

Table 67 Sales of Ovens by Standard/Multifunctional: % Breakdown 2001-2006

Table 68 Sales of Built-in Hobs by Format: % Breakdown 2001-2006

Table 69 Sales of Freestanding Hobs by Format: % Breakdown 2001-2006

Table 70 Company Shares of Large Cooking Appliances 2002-2006

Table 71 Brand Shares of Large Cooking Appliances 2003-2006

Table 72 Company Shares of Cookers 2002-2006

Table 73 Company Shares of Ovens 2002-2006

Table 74 Company Shares of Hobs 2002-2006

Table 75 Company Shares of Built-in Hobs 2002-2006

Table 76 Company Shares of Freestanding Hobs 2002-2006

Table 77 Company Shares of Cooker Hoods 2002-2006

Table 78 Company Shares of Built-in Cooker Hoods 2002-2006

Table 79 Company Shares of Freestanding Cooker Hoods 2002-2006

Table 80 Forecast Sales of Large Cooking Appliances by Subsector: Volume 2006-2011

Table 81 Forecast Sales of Large Cooking Appliances by Subsector: Value 2006-2011

Table 82 Forecast Sales of Large Cooking Appliances by Subsector: % Volume Growth 2006-2011

Table 83 Forecast Sales of Large Cooking Appliances by Subsector: % Value Growth 2006-2011

MICROWAVES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 84 Sales of Microwaves by Subsector: Volume 2001-2006

Table 85 Sales of Microwaves by Subsector: Value 2001-2006

Table 86 Sales of Microwaves by Subsector: % Volume Growth 2001-2006

Table 87 Sales of Microwaves by Subsector: % Value Growth 2001-2006

Table 88 Company Shares of Microwaves 2002-2006

Table 89 Brand Shares of Microwaves 2003-2006

Table 90 Microwaves by Distribution Format: % Analysis 2001-2006

Table 91 Forecast Sales of Microwaves by Subsector: Volume 2006-2011

Table 92 Forecast Sales of Microwaves by Subsector: Value 2006-2011

Table 93 Forecast Sales of Microwaves by Subsector: % Volume Growth 2006-2011

Table 94 Forecast Sales of Microwaves by Subsector: % Value Growth 2006-2011

FOOD PREPARATION APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 95 Sales of Food Preparation Appliances by Subsector: Volume 2001-2006

Table 96 Sales of Food Preparation Appliances by Subsector: Value 2001-2006

Table 97 Sales of Food Preparation Appliances by Subsector: % Volume Growth 2001-2006

Table 98 Sales of Food Preparation Appliances by Subsector: % Value Growth 2001-2006

Table 99 Company Shares of Food Preparation Appliances 2002-2006

Table 100 Brand Shares of Food Preparation Appliances 2003-2006

Table 101 Forecast Sales of Food Preparation Appliances by Subsector: Volume 2006-2011

Table 102 Forecast Sales of Food Preparation Appliances by Subsector: Value 2006-2011

Table 103 Forecast Sales of Food Preparation Appliances by Subsector: % Volume Growth 2006-2011

Table 104 Forecast Sales of Food Preparation Appliances by Subsector: % Value Growth 2006-2011

SMALL COOKING APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 105 Sales of Small Cooking Appliances by Subsector: Volume 2001-2006

Table 106 Sales of Small Cooking Appliances by Subsector: Value 2001-2006

Table 107 Sales of Small Cooking Appliances by Subsector: % Volume Growth 2001-2006

Table 108 Sales of Small Cooking Appliances by Subsector: % Value Growth 2001-2006

Table 109 Unit Sales of Coffee Machines by Format: % Breakdown 2003-2006

Table 110 Company Shares of Small Cooking Appliances 2002-2006

Table 111 Brand Shares of Small Cooking Appliances 2003-2006

Table 112 Forecast Sales of Small Cooking Appliances by Subsector: Volume 2006-2011

Table 113 Forecast Sales of Small Cooking Appliances by Subsector: Value 2006-2011

Table 114 Forecast Sales of Small Cooking Appliances by Subsector: % Volume Growth 2006-2011

Table 115 Forecast Sales of Small Cooking Appliances by Subsector: % Value Growth 2006-2011

SMALL KITCHEN APPLIANCES (NON-COOKING) IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 116 Sales of Small Kitchen Appliances (Non-cooking) by Subsector: Volume 2001-2006

Table 117 Sales of Small Kitchen Appliances (Non-cooking) by Subsector: Value 2001-2006

Table 118 Sales of Small Kitchen Appliances (Non-cooking) by Subsector: % Volume Growth 2001-2006

Table 119 Sales of Small Kitchen Appliances (Non-cooking) by Subsector: % Value Growth 2001-2006

Table 120 Company Shares of Small Kitchen Appliances (Non-cooking) 2002-2006

Table 121 Brand Shares of Small Kitchen Appliances (Non-cooking) 2003-2006

Table 122 Forecast Sales of Small Kitchen Appliances (Non-cooking) by Subsector: Volume 2006-2011

Table 123 Forecast Sales of Small Kitchen Appliances (Non-cooking) by Subsector: Value 2006-2011

Table 124 Forecast Sales of Small Kitchen Appliances (Non-cooking) by Subsector: % Volume Growth 2006-2011

Table 125 Forecast Sales of Small Kitchen Appliances (Non-cooking) by Subsector: % Value Growth 2006-2011

VACUUM CLEANERS IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 126 Sales of Vacuum Cleaners by Subsector: Volume 2001-2006

Table 127 Sales of Vacuum Cleaners by Subsector: Value 2001-2006

Table 128 Sales of Vacuum Cleaners by Subsector: % Volume Growth 2001-2006

Table 129 Sales of Vacuum Cleaners by Subsector: % Value Growth 2001-2006

Table 130 Unit Sales of Vacuum Cleaners by Format: % Breakdown 2003-2006

Table 131 Unit Sales of Vacuum Cleaners by Power Source: % Breakdown 2003-2006

Table 132 Company Shares of Vacuum Cleaners 2002-2006

Table 133 Brand Shares of Vacuum Cleaners 2003-2006

Table 134 Forecast Sales of Vacuum Cleaners by Subsector: Volume 2006-2011

Table 135 Forecast Sales of Vacuum Cleaners by Subsector: Value 2006-2011

Table 136 Forecast Sales of Vacuum Cleaners by Subsector: % Volume Growth 2006-2011

Table 137 Forecast Sales of Vacuum Cleaners by Subsector: % Value Growth 2006-2011

IRONS IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 138 Sales of Irons: 2001-2006

Table 139 Sales of Irons: % Growth 2001-2006

Table 140 Company Shares of Irons 2002-2006

Table 141 Brand Shares of Irons 2003-2006

Table 142 Forecast Sales of Irons: 2006-2011

Table 143 Forecast Sales of Irons: % Growth 2006-2011

PERSONAL CARE APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 144 Sales of Personal Care Appliances: 2001-2006

Table 145 Sales of Personal Care Appliances: % Growth 2001-2006

Table 146 Sales of Hair Care Appliances by Format: % Breakdown 2001-2006

Table 147 Sales of Body Shavers by Type: % Breakdown 2001-2006

Table 148 Company Shares of Personal Care Appliances 2002-2006

Table 149 Brand Shares of Personal Care Appliances 2003-2006

Table 150 Forecast Sales of Personal Care Appliances: 2006-2011

Table 151 Forecast Sales of Personal Care Appliances: % Growth 2006-2011

AIR TREATMENT PRODUCTS IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 152 Sales of Air Treatment Products: 2001-2006

Table 153 Sales of Air Treatment Products: % Growth 2001-2006

Table 154 Company Shares of Air Treatment Products 2002-2006

Table 155 Brand Shares of Air Treatment Products 2003-2006

Table 156 Forecast Sales of Air Treatment Products: 2006-2011

Table 157 Forecast Sales of Air Treatment Products: % Growth 2006-2011

HEATING APPLIANCES IN SOUTH AFRICA

HEADLINES

TRENDS

COMPETITIVE LANDSCAPE

PROSPECTS

SECTOR DATA

Table 158 Retail Sales of Heating Appliances: 2001-2006

Table 159 Retail Sales of Heating Appliances: % Growth 2001-2006

Table 160 Company Shares of Heating Appliances 2002-2006

Table 161 Brand Shares of Heating Appliances 2003-2006

Table 162 Forecast Sales of Heating Appliances: 2006-2011

Table 163 Forecast Sales of Heating Appliances: % Growth 2006-2011

Change currency displayed
all prices excluding P&P
request more information

Available formats

  • Instant online access
  • Download PDF
  • Download Word document
research methodology

Get Acrobat Reader

click here to download Adobe Acrobat Reader 7.0

© Euromonitor International 2008