Global
Strategy Briefings

Global E-travel Habits

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Chapters: 7  |  Tables: 22  |  Publication date: May 2007
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  • Get insight into trends in market performance
  • Pinpoint growth sectors and identify factors driving change
  • Identify market and brand leaders and understand the competitive environment

Regional coverage

Western Europe; Eastern Europe; North America; Latin America; Asia-Pacific; Oceania; Africa and the Middle East

Table of contents

1. EXECUTIVE SUMMARY

1.1 TOURISM TRENDS

1.2 DEMAND FACTORS

Chart 1 Factors Affecting E-Travel 2007

1.3 MARKET TRENDS

Shares in Major Markets

Chart 2 Total On-line Shares in Selected Major Markets 2001/2006

Shares by Sector

Chart 3 On-line Share of Total Global Value Sales by Broad Sector 2006

1.4 OUTLOOK

Summary 1 Challenges and Opportunities in the E-Travel Market 2006

2. RELEVANT TOURISM TRENDS

2.1 OVERVIEW OF THE TOURISM MARKET

Tourism market resilient to shocks

Market buoyed by economic stability and rising incomes

Table 1 Trends in Global Tourist Arrivals and Receipts 2001-2006

2.2 OUTGOING TOURISM EXPENDITURE

US consumers spend most in international travel

Emerging markets see dramatic growth

Table 2 Outgoing Tourist Expenditure in Leading Countries 2001-2006

2.3 TOURISM PATTERNS

Demographic

Length of trips

Table 3 Length of Trips in Selected Markets by Country 2005

2.4 TRENDS BY SECTOR

Transportation the clear leader in global travel revenues

Travel retail impacted by adverse events

Car rental increasingly competitive

Chart 4 Travel and Tourism Revenues by Sector 2001/2006

2.5 TRAVEL RETAIL TRENDS

Sales by type of service

Table 4 % Breakdown of Travel Retail Sales by Type 2001/2006

Sales by type of destination

Chart 5 % Breakdown of Travel Retail Sales by Type of Destination 2006

2.6 TRANSPORT TRENDS

Air travel top choice

Rail travel big in Japan and France

Coach travel still dominant in Latin America

Cruises aimed at younger market

Table 5 Breakdown of Transportation Sales by Mode 2001-2006

3. KEY SUPPLY FACTORS

3.1 OVERVIEW: BATTLE FOR THE DESKTOP

LCCs and “September 11” spark on-line revolution

Power shift in favour of consumers

3.2 OTA STRATEGIES

Industry consolidation

Catering to the budget traveller

International expansion

Dynamic packaging

Eco initiatives

Private label developments

3.3 THE NEW CHALLENGERS

Arrival of the big portals

eBay

Mixed retailers

Newspaper groups

Travel guide publishers

Meta-search/aggregator sites

Community Sites

3.4 TOUR OPERATOR STRATEGIES

The push for internet distribution

MyTravel merges with Thomas Cook

Increasing on-line presence

Website enhancement

Dynamic packaging

Kuoni introduces dynamic packaging in the long-haul sector

3.5 DIRECT SUPPLIER STRATEGIES

Growth of LCCs

Table 6 Top 10 LCCs by Passengers Carried 2004/2005

Reaction of major carriers

Hotel operator developments

On-line partnerships

3.6 GDS STRATEGIES

European deregulation still on the cards

The changing role of the GDS

Consolidation

3.7 TECHNOLOGICAL DEVELOPMENTS

Aggregating Technology

Innovative Web Features

M-Travel

3.8 DEVELOPMENTS IN TICKETLESS TRAVEL

On-line check-in

Car rental companies join the fray

3.9 MARKETING DEVELOPMENTS

Brand-building

E-mail bulletins

3.10 CUSTOMER SERVICE AND TRANSPARENCY

Web too cluttered?

Improving transparency

Customer service

Instant contact

3.11 TOURIST BOARDS AND THE INTERNET

Developments in Europe and North America

Developments in Asia-Pacific and Australasia

Standards vary in Middle East

3.12 SPECIALISATION

Niche Travel

Cruise Operators

4. E-DRIVERS

4.1 INTERNET USERSHIP

The rise of broadband

US internet usage matures, while China booms

Japan and South Korea early adopters

Table 7 Top 30 Countries by Number of Internet Users 2001/2006

Table 8 Top 30 Countries by Internet Users as % Population 2001/2006

4.2 CREDIT CARD TRENDS

Usership still low in China

Cash cards a growing business in India

Table 9 Top 30 Countries by Number of Cards in Circulation 2001/2006

Table 10 Top 30 Countries by Number of Cards Per Capita 2001/2006

4.3 THE ON-LINE TRAVEL MARKET

Overview

Chart 6 % Breakdown of Number of Travel Websites by Country 2006

On-line travel retail

Table 11 Internet as % Total Travel Retail Sales 2001-2006

Chart 7 Internet as % Travel Retail Sales: Top Ten Markets 2001/2006

On-line air travel

Table 12 Internet as % Total Airline Sales 2001-2006

Chart 8 Internet as % Airline Sales: Top Ten Markets 2001/2006

On-line accommodation

Table 13 Internet as % Total Accommodation Sales 2001-2006

Chart 9 Internet as % Accommodation Sales: Top Ten Markets 2001/2006

On-line car rental

Table 14 Internet as % Total Car Rental Sales 2001-2006

Chart 10 Internet as % Car Rental Sales: Top Ten Markets 2001/2006

4.4 CHANGING ON-LINE DEMOGRAPHICS

Generational differences

Young travellers

Over-50s

5. MAJOR MARKETS

5.1 AUSTRALIA

The on-line travel market

Table 15 On-line Travel Sales in Australia 2001/2006

Usership trends

5.2 FRANCE

The on-line travel market

Table 16 On-line Travel Sales in France 2001-2006

Usership trends

5.3 GERMANY

The on-line travel market

Table 17 On-line Travel Sales in Germany 2001-2006

Usership trends

5.4 SOUTH KOREA

The on-line travel market

Table 18 On-line Travel Sales in South Korea 2001-2006

Usership trends

5.5 UK

The on-line travel market

Table 19 On-line Travel Sales in the UK 2001-2006

Usership trends

5.6 US

The on-line travel market

Table 20 On-line Travel Sales in the US 2001-2006

Usership trends

5.7 TRENDS IN EMERGING MARKETS

China dominated by Ctrip and eLong

Indian market faces challenges

OTAs supported by strong investment

6. FUTURE OUTLOOK

6.1 TRENDS TO WATCH

Global travel trends

E-travel potential

The role of off-line agents

6.2 FORECASTS

Direct suppliers will continue to gain share

Share of on-line air travel could reach 40%

Tour operators to increase share of on-line retail sales

Franchising to lead to on-line accommodation growth

Table 21 Forecast Value Shares of Internet Services by Sector 2006/2011

7. DEFINITIONS

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