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Country Report

Beauty and Personal Care in Croatia

Sep 2012

Price: US$2,400

About this Report

EXECUTIVE SUMMARY

The industry pulls a marginal growth in spite of the surroundings

As time goes by and the economic downturn, previously estimated as short-term turbulence, continues to enter its fourth year and approaches the infamous “second dip”, surprising all long-term forecasters, it affects most of the industries and markets in Croatia in a negative way. Consumer markets suffer under the meanwhile firmly established culture of frugality amongst consumers. GDP is not expected to regain any positive growth before 2013. In this atmosphere, beauty and personal care can be considered to do fairly well with its growth trend continued from 2010. Euromonitor still attributes this to the “lipstick effect” phenomenon, where Croatian consumers resort to small pleasures of buying some non-essential items to please themselves, without doing much damage to their household budgets.

Croatian consumers are still in love with brands

Current dynamics on the market may point to a different conclusion: consumers trade down by increasingly opting for private label products and economy brands. However, Croats, like consumers in most of the neighbouring nations, have a special relationship to branded products. It is all rooted in the pre-independence era, when most of the global brands could only be acquired across the border and half-smuggled into the country from shopping destinations like Trieste or Leibniz. After the independence, Croats continued enjoying using the most popular global brands, this time legally obtainable at their corner shops. The current economic situation has just suppressed their desire for high-quality products via objective financial reasons. Whenever the economic recovery may come, Croats will most certainly return to buying branded products as much as their financial means allow it.

Domestic manufacturers seek refuge in niches

Within two decades after the Croatian independence, once dominating domestic manufacturers have been cleared from the scene and were left with no more than 5% of the market value in 2011. The companies are now not even trying to directly confront the dominating multinationals, but resort to focusing on categories that have retained popularity, like for instance oral care, or seek narrow niches like organic skin care. In the future, domestic companies will definitely have to sell a story that goes with each of their new launches. Currently, one of those stories is olive-based skin care, relying on a centuries-old tradition of olive cultivation on the coast.

High purchasing incidence through grocery retailers

Although health and beauty retailers was the single biggest retail channel in Croatia in 2011, the majority of transactions are still made in groceries, with an increasing trend. One reason for this may be the fact that there are currently only two significant health and beauty chains operating in Croatia – dm-Drogerie Markt and Kozmo. The other reason is that the consumers are used to the convenience of purchasing their beauty and personal care products on their supermarket shelves, where most of the brands can be obtained. Giving the lucrative business of current leading health and beauty specialists, the forecast period may bring another chain or two into the market, redirecting some of the traffic to non-grocery retailers.

Optimism grows weaker every day

As the year 2012 progresses, all the initial economic forecasts are being corrected downwards. GDP, initially declared as a surely positive indicator of the country exiting from the downturn, is now being corrected into negative growth. Retailing is dwindling again after a short period of positive growth at the end of 2011. The situation may translate to beauty and personal care as well. Euromonitor International sees forecast growth at the edge between decline and increase, possible to go in either direction. Companies are well aware of this and prepare for yet another survival year.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Beauty and Personal Care industry in Croatia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Beauty and Personal Care industry in Croatia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Croatia for free:

The Beauty and Personal Care in Croatia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Beauty and Personal Care in Croatia?
  • What are the major brands in Croatia?
  • How are sales of mass versus premium beauty products evolving?
  • What are the key shifts in retail channel distribution?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Beauty and Personal Care market research database.

Table of Contents

Table of Contents

Beauty and Personal Care in Croatia - Industry Overview

EXECUTIVE SUMMARY

The industry pulls a marginal growth in spite of the surroundings

Croatian consumers are still in love with brands

Domestic manufacturers seek refuge in niches

High purchasing incidence through grocery retailers

Optimism grows weaker every day

MARKET DATA

  • Table 1 Sales of Beauty and Personal Care by Category: Value 2006-2011
  • Table 2 Sales of Beauty and Personal Care by Category: % Value Growth 2006-2011
  • Table 3 Sales of Premium Cosmetics by Category: Value 2006-2011
  • Table 4 Sales of Premium Cosmetics by Category: % Value Growth 2006-2011
  • Table 5 Beauty and Personal Care Company Shares by NBO 2007-2011
  • Table 6 Beauty and Personal Care Company Shares by GBO 2007-2011
  • Table 7 Beauty and Personal Care Brand Shares 2008-2011
  • Table 8 Penetration of Private Label by Category 2006-2011
  • Table 9 Sales of Beauty and Personal Care by Distribution Format: % Analysis 2006-2011
  • Table 10 Sales of Beauty and Personal Care by Category and by Distribution Format: % Analysis 2011
  • Table 11 Forecast Sales of Beauty and Personal Care by Category: Value 2011-2016
  • Table 12 Forecast Sales of Beauty and Personal Care by Category: % Value Growth 2011-2016
  • Table 13 Forecast Sales of Premium Cosmetics by Category: Value 2011-2016
  • Table 14 Forecast Sales of Premium Cosmetics by Category: % Value Growth 2011-2016

SOURCES

  • Summary 1 Research Sources

Beauty and Personal Care in Croatia - Company Profiles

Biokozmetika doo in Beauty and Personal Care (Croatia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

  • Summary 4 Biokozmetika doo: Competitive Position 2011

DM-Drogerie Markt doo in Beauty and Personal Care (Croatia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

INTERNET STRATEGY

PRIVATE LABEL

  • Summary 7 Dm-Drogerie Markt doo: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Dm-Drogerie Markt doo: Competitive Position 2011

Neva doo in Beauty and Personal Care (Croatia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

  • Summary 11 Neva doo: Competitive Position 2011

Saponia dd in Beauty and Personal Care (Croatia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

  • Summary 14 Saponia dd: Competitive Position 2011

Baby and Child-specific Products in Croatia - Category Analysis

HEADLINES

TRENDS

  • Baby care shows two opposite trends in Croatia, where premium baby care products follow trends of bio products on the one side, and growth of private label products on the other.

COMPETITIVE LANDSCAPE

  • The two leading companies in baby care in Croatia, Johnson & Johnson SE doo and Beiersdorf doo, posted value shares of 10% and 9% during 2011. Whilst Beiersdorf doo with its Nivea Baby brand line suffered only minor decline in share, Johnson & Johnson SE doo with its Johnson’s Baby brand line declined substantially from 11% in 2010 to 10% in 2011. The reason for this may lie in the fact that Johnson & Johnson SE doo is travelling behind Beiersdorf doo in advertising, hardly keeping up.

PROSPECTS

  • As the effects of the economic downturn persist, the current trend of private label biting into value share of branded products will continue. Besides private label, which accounted for only 3% of sales in 2011, there is a vast segment of economy brands which pose a much greater threat to branded products as the culture of frugality extends itself.

CATEGORY DATA

  • Table 15 Sales of Baby and Child-specific Products by Category: Value 2006-2011
  • Table 16 Sales of Baby and Child-specific Products by Category: % Value Growth 2006-2011
  • Table 17 Baby and Child-specific Products Premium Vs Mass % Analysis 2006-2011
  • Table 18 Baby and Child-specific Products Company Shares 2007-2011
  • Table 19 Baby and Child-specific Products Brand Shares 2008-2011
  • Table 20 Baby and Child-specific Sun Care Brand Shares 2008-2011
  • Table 21 Forecast Sales of Baby and Child-specific Products by Category: Value 2011-2016
  • Table 22 Forecast Sales of Baby and Child-specific Products by Category: % Value Growth 2011-2016
  • Table 23 Forecast Baby and Child-specific Products Premium Vs Mass % Analysis 2011-2016

Bath and Shower in Croatia - Category Analysis

HEADLINES

TRENDS

  • Bath and shower products are marketed as necessities which could represent a small luxury in the privacy of the consumer’s home. Targeted consumer groups are mostly women.

COMPETITIVE LANDSCAPE

  • The three top-ranked multinational players in bath and shower in Croatia controlled 60% of total value sales in the category. Unilever Croatia doo led in 2011 with a 27% value share, followed by Colgate-Palmolive Co in second position with a 17% value share and Beiersdorf doo in third place with a 16% value share. All three of these companies have achieved their positions through maintaining a strong advertising presence. Unilever’s flagship brand in bath and shower in Croatia is Dove, whilst Colgate-Palmolive’s is Palmolive and Beiersdorf’s is Nivea Bath.

PROSPECTS

  • It seems that bath and shower in Croatia has reached maturity as growth rates are expected to remain quite low, if not zero over the forecast period. Considering the disproportionally high amount of effort and resources invested in advertising in bath and shower in Croatia, this may be frustrating for the companies.

CATEGORY DATA

  • Table 24 Sales of Bath and Shower by Category: Value 2006-2011
  • Table 25 Sales of Bath and Shower by Category: % Value Growth 2006-2011
  • Table 26 Bath and Shower Premium Vs Mass % Analysis 2006-2011
  • Table 27 Bath and Shower Company Shares 2007-2011
  • Table 28 Bath and Shower Brand Shares 2008-2011
  • Table 29 Bath and Shower Premium Brand Shares 2008-2011
  • Table 30 Forecast Sales of Bath and Shower by Category: Value 2011-2016
  • Table 31 Forecast Sales of Bath and Shower by Category: % Value Growth 2011-2016
  • Table 32 Forecast Bath and Shower Premium Vs Mass % Analysis 2011-2016

Colour Cosmetics in Croatia - Category Analysis

HEADLINES

TRENDS

  • Whilst the dynamics in 2010 were characterised by the “lipstick effect”, boosting sales, this did not transfer into 2011. Increased trading down to economy brands (as there is no significant presence of private label in colour cosmetics) drove the unit price down, resulting in decreasing financial results for the companies.

COMPETITIVE LANDSCAPE

  • Germany-based Cosnova GmbH has been in the lead in colour cosmetics in Croatia since 2010, accounting for 22% of total value sales in 2011. Although the explosive growth from previous years of the review period has calmed down, Cosnova GmbH is still the most dynamic player in the market, extending its lead in front of the former leader L’Oreal Adria doo at 18% value share. Cosnova can attribute its success to the outstanding price/value ratio of its Essence and Catrice brands and the favourable shelf positioning its brands enjoy in leading chained health and beauty retailer dm-Drogerie Markt.

PROSPECTS

  • In colour cosmetics, quality products are more and more available at low prices due to the increasing presence of private label products and economy brands which offer good-value-for-money products. This trend will continue to decrease the demand for standard and premium colour cosmetics in Croatia during the forecast period.

CATEGORY DATA

  • Table 33 Sales of Colour Cosmetics by Category: Value 2006-2011
  • Table 34 Sales of Colour Cosmetics by Category: % Value Growth 2006-2011
  • Table 35 Colour Cosmetics Premium Vs Mass % Analysis 2006-2011
  • Table 36 Colour Cosmetics Company Shares 2007-2011
  • Table 37 Colour Cosmetics Brand Shares 2008-2011
  • Table 38 Colour Cosmetics Premium Brand Shares 2008-2011
  • Table 39 Forecast Sales of Colour Cosmetics by Category: Value 2011-2016
  • Table 40 Forecast Sales of Colour Cosmetics by Category: % Value Growth 2011-2016
  • Table 41 Forecast Colour Cosmetics Premium Vs Mass % Analysis 2011-2016

Deodorants in Croatia - Category Analysis

HEADLINES

TRENDS

  • Numerous new launches, as they will be described below, have enabled companies to shift the category a bit into premiumisation, lifting the price level. Deodorants is a clear example of a beauty and personal care area where new launches endure not even a year on the market, getting completely replaced by a new format within the same brand line. It is hard for the consumers to be loyal to a certain brand, as it gets upgraded or changed frequently.

COMPETITIVE LANDSCAPE

  • The leader on the market, Beiersdorf doo, is focusing on its only brand, Nivea, and by literally plastering the TV ad space manages to hold the lead in front of the approaching runner-up, Unilever Croatia doo, which spreads its efforts amongst three brands: Rexona, Dove and Axe/Lynx. The second-ranked brand in deodorants – Fa – put its manufacturer Henkel Croatia doo in the third spot with 13% value share.

PROSPECTS

  • Sales and popularity of deodorants are very much influenced by advertising and marketing activities in Croatia. Advertising campaigns used to target female consumers more, but deodorants for men are equally responsive to sales promotion tools, and this trend is expected to continue. More natural ingredients could be highlighted in the forecast period since features like long-lasting protection or anti-white mark protection are implicitly demanded by consumers. Demand for antiperspirants will continue to prevail in the deodorants category.

CATEGORY DATA

  • Table 42 Sales of Deodorants by Category: Value 2006-2011
  • Table 43 Sales of Deodorants by Category: % Value Growth 2006-2011
  • Table 44 Deodorants Premium Vs Mass % Analysis 2006-2011
  • Table 45 Deodorants Company Shares 2007-2011
  • Table 46 Deodorants Brand Shares 2008-2011
  • Table 47 Deodorants Premium Brand Shares 2008-2011
  • Table 48 Forecast Sales of Deodorants by Category: Value 2011-2016
  • Table 49 Forecast Sales of Deodorants by Category: % Value Growth 2011-2016
  • Table 50 Forecast Deodorants Premium Vs Mass % Analysis 2011-2016

Depilatories in Croatia - Category Analysis

HEADLINES

TRENDS

  • As depilatories is amongst the beauty and personal care categories commonly labelled as non-essential luxury items, Croatian women often forget these products in times of economic difficulty. The first stage of this process is the switch from hair removers/bleaches to women’s razors and blades, whilst the second stage involves the prolongation of the depilation cycle, meaning lower volume sales. After some traces of optimism in 2010, 2011 results evidently show that consumers have turned back to frugality.

COMPETITIVE LANDSCAPE

  • Procter & Gamble doo led depilatories in Croatia during 2011 with its Gillette Satin Care and Venus brands, garnering the company a 37% value share in depilatories and a 64% value share in women’s razors and blades. Reckitt Benckiser doo was second overall in 2011 and led in hair removers/bleaches with 40% value share through its Veet brand. Wilkinson Sword Ltd occupied third position overall in 2011 through its second position in women’s razors and blades, where it had 12% share. Although Reckitt Benckiser doo is the strongest advertiser in depilatories in Croatia, Procter & Gamble doo still manages to maintain its dominant position through its own strong media presence.

PROSPECTS

  • Now it is obvious that manufacturers’ previous focus on green trends and natural ingredients following the resumption of positive growth in depilatories during 2010 will have to wait. Meanwhile, manufacturers of hair removers will have to come up with reliable methods of increasing volume sales, possibly through offering more value for money. The leading players in depilatories are currently satisfied with the prevailing dynamics in women’s razors and blades, leaving hair removes/bleaches as a likely focus during the forecast period.

CATEGORY DATA

  • Table 51 Sales of Depilatories by Category: Value 2006-2011
  • Table 52 Sales of Depilatories by Category: % Value Growth 2006-2011
  • Table 53 Depilatories Company Shares 2007-2011
  • Table 54 Depilatories Brand Shares 2008-2011
  • Table 55 Forecast Sales of Depilatories by Category: Value 2011-2016
  • Table 56 Forecast Sales of Depilatories by Category: % Value Growth 2011-2016

Fragrances in Croatia - Category Analysis

HEADLINES

TRENDS

  • After a period of optimism in 2010, a period of prolonged decline in disposable household income pushed consumers back into frugality. The share of mass fragrances grew and consumption of fragrances in general flattened.

COMPETITIVE LANDSCAPE

  • Two of the leading triumvirate in 2011 are direct sales companies: Avon Kozmetika doo at the top with 11% and Oriflame Kozmetika Croatia doo with 7%. They surrounded the second-placed Procter & Gamble doo with 9%. The reason for such a relative success of direct sales companies is the fact that fragrances, as luxury goods, still do need some human effort in selling them, as they do not impose themselves as a necessity. This, combined with the economy of direct sellers' brands, is the winning combination for Avon and Oriflame.

PROSPECTS

  • Euromonitor International sees a slight shift in favour of mass fragrances over the forecast period from 2011 to 2016, due to effects of reduced household budgets, which do not allow much spending on luxury.

CATEGORY DATA

  • Table 57 Sales of Fragrances by Category: Value 2006-2011
  • Table 58 Sales of Fragrances by Category: % Value Growth 2006-2011
  • Table 59 Fragrances Company Shares 2007-2011
  • Table 60 Fragrances Brand Shares 2008-2011
  • Table 61 Men's Premium Fragrances Brand Shares 2008-2011
  • Table 62 Women's Premium Fragrances Brand Shares 2008-2011
  • Table 63 Forecast Sales of Fragrances by Category: Value 2011-2016
  • Table 64 Forecast Sales of Fragrances by Category: % Value Growth 2011-2016
  • Table 65 Sales of Fragrances by Concentration: % Value Analysis 2006-2011

Hair Care in Croatia - Category Analysis

HEADLINES

TRENDS

  • The lipstick effect phenomenon seems to have shifted from colour cosmetics into hair care; attracted by daily doses of advertising and a constant stream of new launches throughout the year, consumers decided to try out hair care products and indulge themselves in maybe a new hair colour or try the alleged crossovers from professional hair care.

COMPETITIVE LANDSCAPE

  • Three big companies led the field and dominated hair care in 2011. In first place there was Procter & Gamble doo with its brand trio Pantene, Head & Shoulders and Wella, at 25% value share. Runner-up was L’Oréal Adria doo, marketing a multitude of brands, led by Garnier, with combined 22% value share. Third ranked was Henkel Croatia doo with first-ranked brand Schwarzkopf and striving Syoss, landing at 20% value share.

PROSPECTS

  • Specific treatments of hair care products are now reaching the point where one needs more than three or four products for regular hair care. Women consumers are not complaining, since all these products are a way to treat and maintain the beauty of their hair, one of the most important personality features. Still, it could be expected that manufacturers will consider merging some of the features and offer simpler and more convenient products.

CATEGORY DATA

  • Table 66 Sales of Hair Care by Category: Value 2006-2011
  • Table 67 Sales of Hair Care by Category: % Value Growth 2006-2011
  • Table 68 Hair Care Premium Vs Mass % Analysis 2006-2011
  • Table 69 Sales of Styling Agents by Type: % Value Breakdown 2006-2011
  • Table 70 Hair Care Company Shares 2007-2011
  • Table 71 Hair Care Brand Shares 2008-2011
  • Table 72 Salon Hair Care Company Shares 2007-2011
  • Table 73 Salon Hair Care Brand Shares 2008-2011
  • Table 74 Hair Care Premium Brand Shares 2008-2011
  • Table 75 Forecast Sales of Hair Care by Category: Value 2011-2016
  • Table 76 Forecast Sales of Hair Care by Category: % Value Growth 2011-2016
  • Table 77 Forecast Hair Care Premium Vs Mass % Analysis 2011-2016

Men's Grooming in Croatia - Category Analysis

HEADLINES

TRENDS

  • Croatian men are much more apt than Croatian women to economise on beauty and personal care products. As only the absolute essential men’s grooming products are generally purchased by Croatian men, it is often women purchasing men’s grooming products on behalf of a husband, boyfriend, son, brother or friend. Men’s grooming was previously considered to hold significant growth potential, but somehow demand for men’s grooming plummeted in 2009 and barely recovered at all during 2010.

COMPETITIVE LANDSCAPE

  • Procter & Gamble doo is the undisputed leader in men’s grooming in Croatia since it controls the stronger area – men’s shaving. Procter & Gamble’s leadership remained secure as its 26% value share of men’s grooming and placed it well ahead of its nearest rival, Beiersdorf doo, which held a value share of 10% in 2011. Moreover, Procter & Gamble’s position in men’s shaving is even more favourable, where the company held a 46% value share in 2011, whilst in men’s toiletries an interesting situation occurred, with three major players within one percentage point. Procter & Gamble also led here, with Gillette and Old Spice, followed by Unilever Croatia doo with Axe and Beiersdorf doo with Nivea for Men.

PROSPECTS

  • Men’s grooming will recover slowly over the forecast period as Croatian men will remain reluctant to return to previous spending levels after finding that they are able to live quite comfortably after reducing spending on non-essential products during the second half of the review period. On the other side, numerous new launches and extensive advertising will arouse interest in some new formats of men’s care.

CATEGORY DATA

  • Table 78 Sales of Men’s Grooming by Category: Value 2006-2011
  • Table 79 Sales of Men’s Grooming by Category: % Value Growth 2006-2011
  • Table 80 Sales of Men's Razors and Blades by Type: % Value Breakdown 2007-2011
  • Table 81 Men’s Grooming Company Shares 2007-2011
  • Table 82 Men’s Grooming Brand Shares 2008-2011
  • Table 83 Men's Razors and Blades Brand Shares 2008-2011
  • Table 84 Forecast Sales of Men's Grooming by Category: Value 2011-2016
  • Table 85 Forecast Sales of Men's Grooming by Category: % Value Growth 2011-2016

Oral Care in Croatia - Category Analysis

HEADLINES

TRENDS

  • New launches in oral care all tend to include more value in their products in order to retain the price. This explains the flood of 2-in-1, 3-in-1 and other multiple products all over the toothpaste category.

COMPETITIVE LANDSCAPE

  • Whilst local companies may prevail in volume sales, due to higher prices two multinationals squeezed between them to form the big four on top. In value terms, GlaxoSmithKline doo led with Aquafresh/Sensodyne, in front of Atlantic Grupa dd with volume leader Plidenta and Colgate-Palmolive Adria doo with Colgate. Another domestic company – Saponia dd – closes the group with its Zirodent, probably the most advertised brand. The big four companies controlled 75% of oral care sales.

PROSPECTS

  • Value-added products and combination products are expected to be the key forecast trends in oral care. Advertising campaigns with beauty and health appeals are very persuasive and a huge number of Croatian consumers are expected to follow this advice. The other, more marginal trend could be the return to more natural ingredients and herbs.

CATEGORY DATA

  • Table 86 Sales of Oral Care by Category: Value 2006-2011
  • Table 87 Sales of Oral Care by Category: % Value Growth 2006-2011
  • Table 88 Sales of Toothbrushes by Type: Value 2006-2011
  • Table 89 Sales of Toothbrushes by Type: % Value Growth 2006-2011
  • Table 90 Sales of Toothpaste by Type: % Value Breakdown 2007-2011
  • Table 91 Oral Care Company Shares 2007-2011
  • Table 92 Oral Care Brand Shares 2008-2011
  • Table 93 Forecast Sales of Oral Care by Category: Value 2011-2016
  • Table 94 Forecast Sales of Oral Care by Category: % Value Growth 2011-2016
  • Table 95 Forecast Sales of Toothbrushes by Type: Value 2011-2016
  • Table 96 Forecast Sales of Toothbrushes by Type: % Value Growth 2011-2016
  • Table 97 Sales of Manual Toothbrushes by Type: % Value Analysis 2006-2011

Sets/Kits in Croatia - Category Analysis

HEADLINES

TRENDS

  • Manufacturers of mass cosmetic brands usually launch sets/kits in the winter holiday season when consumers often purchase gifts for family and friends. The popularity of sets remains the same since sets usually mean a value-for-money purchase and the additional benefit of the cosmetic bag in which products are often packaged.

COMPETITIVE LANDSCAPE

  • The competitive landscape in sets/kits is a reflection of the overall situation in beauty and personal care in Croatia. Four major multinational players, L’Oréal Adria doo, Unilever Croatia doo, Procter & Gamble doo and Beiersdorf doo, led the category during 2011. The reasons for this are exactly the same as the reasons for the leading positions of these companies in beauty and personal care: extensive product portfolios backed up by intensive advertising and a high degree of consumer loyalty.

PROSPECTS

  • Euromonitor International expects the importance of mass sets/kits to be restored, which will drive sales up again. This will all be closely connected with the developments within the local economy, positively affecting the disposable household income.

CATEGORY DATA

  • Table 98 Sales of Sets/Kits: Value 2006-2011
  • Table 99 Sales of Sets/Kits: % Value Growth 2006-2011
  • Table 100 Sets/Kits Premium Vs Mass % Analysis 2006-2011
  • Table 101 Forecast Sales of Sets/Kits: Value 2011-2016
  • Table 102 Forecast Sales of Sets/Kits: % Value Growth 2011-2016
  • Table 103 Forecast Sets/Kits Premium Vs Mass % Analysis 2011-2016

Skin Care in Croatia - Category Analysis

HEADLINES

TRENDS

  • As the population is ageing, and concerns about preserving a young appearance get stronger from year to year, consumers are seeking more efficient methods of rejuvenation each year. Before taking such drastic steps like Botox or filler injections, consumers still want to find an effective skin care product with alleged pharmaceutical claims instead. Manufacturers have recognised this demand and constantly launch new products containing ingredients that sound almost pharmaceutical.

COMPETITIVE LANDSCAPE

  • Beiersdorf doo led the skin care category in Croatia. This was clearly visible by the company’s dedication and focus on its Nivea, Eucerin, Labello, Atrix and Nivea Q10 brands. Beiersdorf doo led in all three skin care categories, whilst Nivea was only second to Atrix in hand care, leading in other categories. However, fragmentation in this second-biggest beauty and personal care category after hair care is so big that Beiersdorf doo amounted only to 23% value share.

PROSPECTS

  • Skin care is expected to be subject to the reverse of the premiumisation trend over the forecast period because manufacturers will be forced to fight for value sales as Croatian consumers face decreasing purchasing power. New product developments will target the young population and innovations in terms of preventing skin ageing will continue.

CATEGORY DATA

  • Table 104 Sales of Skin Care by Category: Value 2006-2011
  • Table 105 Sales of Skin Care by Category: % Value Growth 2006-2011
  • Table 106 Skin Care Premium Vs Mass % Analysis 2006-2011
  • Table 107 Skin Care Company Shares 2007-2011
  • Table 108 Skin Care Brand Shares 2008-2011
  • Table 109 Skin Care Premium Brand Shares 2008-2011
  • Table 110 Forecast Sales of Skin Care by Category: Value 2011-2016
  • Table 111 Forecast Sales of Skin Care by Category: % Value Growth 2011-2016
  • Table 112 Forecast Skin Care Premium Vs Mass % Analysis 2011-2016

Sun Care in Croatia - Category Analysis

HEADLINES

TRENDS

  • Sun care products consumption is driven mostly by health concerns and is almost independent of fluctuations in household disposable income. Results of failing to protect skin from the sun's rays are promptly visible, and as such, sun care is a must for anyone exposing their own skin to the sun. The concern for the skin is driving the expectations higher and higher each year. Meanwhile, SPF50 is a standard for new launches, whilst SPF30 is considered somewhat milder. Getting a nice tan is much less important than skin protection.

COMPETITIVE LANDSCAPE

  • There are two leading players on the market in Croatia. First ranked in 2011 was Beiersdorf doo with 22% value share thanks to its Nivea Sun brand. Beiersdorf doo earned its top place because of constant and ubiquitous advertising, coupled with new launches. Second ranked was L’Oréal Adria doo, which although investing lesser amounts of energy into promotion and innovation, landed at a close 21% value share of sales.

PROSPECTS

  • New sun care products could be offering additional benefits like anti-ageing formulas or added ingredients beneficial for the skin.

CATEGORY DATA

  • Table 113 Sales of Sun Care by Category: Value 2006-2011
  • Table 114 Sales of Sun Care by Category: % Value Growth 2006-2011
  • Table 115 Sun Care Premium Vs Mass % Analysis 2006-2011
  • Table 116 Sun Care Company Shares 2007-2011
  • Table 117 Sun Care Brand Shares 2008-2011
  • Table 118 Sun Care Premium Brand Shares 2008-2011
  • Table 119 Forecast Sales of Sun Care by Category: Value 2011-2016
  • Table 120 Forecast Sales of Sun Care by Category: % Value Growth 2011-2016
  • Table 121 Forecast Sun Care Premium Vs Mass % Analysis 2011-2016
  • Table 122 Sales of Sun Protection by Formulation: % Value Analysis 2006-2011
  • Table 123 Sales of Self-Tanning by Formulation: % Value Analysis 2006-2011

Segmentation

Segmentation

This market research report includes the following:

  • Beauty and Personal Care
    • Baby and Child-specific Products
      • Baby and Child-specific Hair Care
      • Baby and Child-specific Skin Care
      • Baby and Child-specific Sun Care
      • Baby and Child-specific Toiletries
        • Baby Wipes
        • Nappy (Diaper) Rash Treatments
        • Medicated Baby and Child-specific Products
      • Bath and Shower
        • Bar Soap
        • Bath Additives
          • Bath Foam/Gel
          • Bath Oil/Pearls
          • Bath Salts/Powder
          • Other Bath Additives
        • Body Wash/Shower Gel
        • Intimate Hygiene
          • Intimate Washes
          • Intimate Wipes
        • Liquid Soap
        • Talcum Powder
      • Colour Cosmetics
        • Eye Make-Up
          • Eye Liner/Pencil
            • Eye Shadow
              • Mascara
                • Other Eye Make-Up
                • Facial Make-Up
                  • Blusher/Bronzer/Highlighter
                    • Foundation/Concealer
                      • Powder
                        • Other Facial Make-Up
                        • Lip Products
                          • Lip Gloss
                            • Lip Liner/Pencil
                              • Lipstick
                                • Other Lip Products
                                • Nail Products
                                  • Nail Polish
                                    • Nail Treatments/Strengthener
                                      • Polish Remover
                                        • Other Nail Products
                                      • Deodorants
                                        • Deodorant Creams
                                        • Deodorant Pumps
                                        • Deodorant Roll-Ons
                                        • Deodorant Sprays
                                        • Deodorant Sticks
                                        • Deodorant Wipes
                                      • Depilatories
                                        • Hair Removers/Bleaches
                                        • Women's Pre-Shave
                                        • Women's Razors and Blades
                                      • Fragrances
                                        • Premium Fragrances
                                          • Premium Men's Fragrances
                                          • Premium Women's Fragrances
                                          • Premium Unisex Fragrances
                                        • Mass Fragrances
                                          • Mass Men's Fragrances
                                          • Mass Women's Fragrances
                                          • Mass Unisex Fragrances
                                      • Hair Care
                                        • 2-in-1 Products
                                        • Colourants
                                        • Conditioners
                                        • Hair Loss Treatments
                                        • Perms and Relaxants
                                        • Salon Hair Care
                                        • Shampoos
                                          • Medicated Shampoos
                                          • Standard Shampoos
                                        • Styling Agents
                                      • Men's Grooming
                                        • Men's Shaving
                                          • Men's Post-Shave
                                          • Men's Pre-Shave
                                          • Men's Razors and Blades
                                        • Men's Toiletries
                                          • Men's Bath and Shower
                                          • Men's Deodorants
                                          • Men's Hair Care
                                          • Men's Skin Care
                                      • Oral Care
                                        • Dental Floss
                                        • Denture Care
                                          • Mouth Fresheners
                                          • Mouthwashes/Dental Rinses
                                          • Tooth Whiteners
                                          • Toothbrushes
                                            • Manual Toothbrushes
                                            • Power Toothbrushes
                                              • Battery Toothbrushes
                                                • Battery Toothbrush Replacement Heads
                                                • Battery Toothbrush Units
                                              • Electric Toothbrushes
                                                • Electric Toothbrush Replacement Heads
                                                • Electric Toothbrush Units
                                          • Toothpaste
                                        • Oral Care Excl Power Toothbrushes
                                        • Skin Care
                                          • Body Care
                                            • Firming/Anti-Cellulite Body Care
                                              • Premium Firming/Anti-Cellulite Body Care
                                              • Mass Firming/Anti-Cellulite Body Care
                                            • General Purpose Body Care
                                              • Premium General Purpose Body Care
                                              • Mass General Purpose Body Care
                                          • Facial Care
                                            • Acne Treatments
                                              • Premium Acne Treatments
                                              • Mass Acne Treatments
                                            • Face Masks
                                              • Premium Face Masks
                                              • Mass Face Masks
                                            • Facial Cleansers
                                              • Liquid/Cream/Gel/Bar Cleansers
                                                • Premium Liquid/Cream/Gel/Bar Cleansers
                                                • Mass Liquid/Cream/Gel/Bar Cleansers
                                              • Facial Cleansing Wipes
                                                • Premium Facial Cleansing Wipes
                                                • Mass Facial Cleansing Wipes
                                            • Facial Moisturisers
                                              • Premium Facial Moisturisers
                                              • Mass Facial Moisturisers
                                            • Lip Care
                                              • Premium Lip Care
                                              • Mass Lip Care
                                            • Anti-Agers
                                              • Premium Anti-Agers
                                              • Mass Anti-Agers
                                            • Toners
                                              • Premium Toners
                                              • Mass Toners
                                          • Hand Care
                                            • Premium Hand Care
                                            • Mass Hand Care
                                        • Sun Care
                                          • Aftersun
                                            • Self-Tanning
                                              • Sun Protection
                                              • Sets/Kits
                                              • Premium Cosmetics
                                                • Premium Baby and Child-specific Products
                                                • Premium Bath and Shower
                                                • Premium Colour Cosmetics
                                                  • Premium Eye Make-Up
                                                    • Premium Facial Make-Up
                                                      • Premium Lip Products
                                                        • Premium Nail Products
                                                        • Premium Deodorants
                                                        • Premium Fragrances
                                                          • Premium Men's Fragrances
                                                          • Premium Women's Fragrances
                                                          • Premium Unisex Fragrances
                                                        • Premium Hair Care
                                                        • Premium Skin Care
                                                          • Premium Body Care
                                                            • Premium Firming/Anti-Cellulite Body Care
                                                            • Premium General Purpose Body Care
                                                          • Premium Facial Care
                                                            • Premium Acne Treatments
                                                            • Premium Face Masks
                                                            • Premium Facial Cleansing Wipes
                                                            • Premium Facial Moisturisers
                                                            • Premium Lip Care
                                                            • Premium Liquid/Cream/Gel/Bar Cleansers
                                                            • Premium Anti-Agers
                                                            • Premium Toners
                                                          • Premium Hand Care
                                                        • Premium Sun Care
                                                          • Premium Sets/Kits
                                                        • Mass Cosmetics
                                                          • Mass Baby and Child-specific Products
                                                          • Mass Bath and Shower
                                                          • Mass Colour Cosmetics
                                                            • Mass Eye Make-Up
                                                              • Mass Facial Make-Up
                                                                • Mass Lip Products
                                                                  • Mass Nail Products
                                                                  • Mass Deodorants
                                                                  • Mass Fragrances
                                                                    • Mass Men's Fragrances
                                                                    • Mass Women's Fragrances
                                                                    • Mass Unisex Fragrances
                                                                  • Mass Hair Care
                                                                  • Mass Skin Care
                                                                    • Mass Body Care
                                                                      • Mass Firming/Anti-Cellulite Body Care
                                                                      • Mass General Purpose Body Care
                                                                    • Mass Facial Care
                                                                      • Mass Acne Treatments
                                                                      • Mass Face Masks
                                                                      • Mass Facial Cleansing Wipes
                                                                      • Mass Facial Moisturisers
                                                                      • Mass Lip Care
                                                                      • Mass Liquid/Cream/Gel/Bar Cleansers
                                                                      • Mass Anti-Agers
                                                                      • Mass Toners
                                                                    • Mass Hand Care
                                                                  • Mass Sun Care
                                                                    • Mass Sets/Kits

                                                                Statistics Included

                                                                Statistics Included

                                                                For each category and subcategory you will receive the following data in Excel format:

                                                                From Passport

                                                                • Market sizes
                                                                • Company shares
                                                                • Brand shares
                                                                • Distribution
                                                                • Analysis by format
                                                                • Analysis by type
                                                                • Premium vs mass
                                                                • Pricing
                                                                • Products by ingredient
                                                                • Products by ingredient

                                                                Market size details:

                                                                • Retail volume
                                                                • Retail volume % growth
                                                                • Retail volume per capita
                                                                • Retail value retail selling price % growth
                                                                • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                                • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                                • Retail value manufacturer selling price % growth
                                                                • Retail value manufacturer selling price local currency, USD, EUR, GBP, CHF, JPY
                                                                • Retail value manufacturer selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                                • Retail volume alternative
                                                                • Retail volume alternative % growth
                                                                • Retail volume alternative per capita

                                                                Methodology

                                                                Methodology

                                                                Global insight and local knowledge

                                                                With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

                                                                This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

                                                                Industry specialists

                                                                Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

                                                                Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

                                                                The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

                                                                Country and regional analysts

                                                                Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

                                                                In-country research network

                                                                To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

                                                                Research Methodology

                                                                Our research methods

                                                                Each Euromonitor International industry report is based on a core set of research techniques:

                                                                Desk research

                                                                With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

                                                                • National statistics offices governmental and official sources
                                                                • National and international trade press
                                                                • National and international trade associations
                                                                • Industry study groups and other semi-official sources
                                                                • Company financials and annual reports
                                                                • Broker reports
                                                                • Online databases
                                                                • The financial, business and mainstream press

                                                                Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

                                                                Store checks

                                                                Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

                                                                • Place: We track products in all relevant channels, selective and mass, store and non-store
                                                                • Product: What are innovations in products, pack sizes and formats?
                                                                • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
                                                                • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

                                                                Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

                                                                Trade survey

                                                                Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

                                                                Trade surveys allow us to:

                                                                • Fill gaps in available published data per company
                                                                • Generate a consensus view of the size, structure and strategic direction of the category
                                                                • Access year-in-progress data where published sources are out of date
                                                                • Evaluate the experts’ views on current trends and market developments

                                                                In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

                                                                Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

                                                                Company analysis

                                                                At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

                                                                At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

                                                                Forecasts

                                                                Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

                                                                Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

                                                                Data validation

                                                                All data is subjected to an exhaustive review process, at country, regional and global levels.

                                                                The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

                                                                Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

                                                                Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

                                                                Market analysis

                                                                Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

                                                                Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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