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Country Report

Consumer Foodservice in Belgium

Oct 2012

Price: US$1,900

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EXECUTIVE SUMMARY

2011 is another positive year for the industry, despite a slowdown from 2010

After the downturn in 2009 and the strong recovery of 2010, sales of consumer foodservice recorded positive but modest current value growth in 2011. The market enjoyed the combined effects of the reduction in VAT, economic recovery and thus a rebound in consumer confidence. This manly benefited full-service restaurants, the most valuable category which recorded above-average growth in 2011. Fast food, the usual growth driver of consumer foodservice, also forged ahead. The main exception was cafés/bars in which traffic and sales slumped in 2011 after a promising stabilisation in 2010. However on the whole, 2011 was a good year, although the performance was not as strong as in 2010.

Favourable legislation on VAT reduction ensures positive market performance

The positive performance of consumer foodservice in 2011 mainly stemmed from changes in the local legislation on smoking and VAT. In early 2011, some sources expected that the unstable Belgian political environment would lead to a postponement of such a decision, nonetheless the news still came as a surprise: the smoking ban became total in the summer of 2011 and thus also affected bars/pubs, nightclubs and some cafés. The other event was the temporary reduction in VAT from 21% to 12% in accordance with an agreement between trade associations, trade unions and the Belgian government. Outlets that had struggled in 2010 were able to see their sales progress in 2011.

Local brands continue to dominate but face threats from foreign chains

The competitive environment remained highly fragmented in consumer foodservice in 2011. The small size of the country, the growing division between the two major communities (Dutch and French speaking) until mid-2011, and the loyalty of Belgians to traditional gastronomy have not particularly encouraged global foodservice players to develop their operations in Belgium. Although McDonald’s and Yum! Brands are among the leading chains in the Belgium consumer foodservice market, other global chains have historically struggled to gain a foothold. Constraints such as 20% higher charges than in the majority of neighbouring countries have in the past discouraged global chains to venture into Belgium. As such, Belgian companies, such as Vanherpe Food Group, Lunch Garden or Exki often enjoyed above-average growth in 2011. However, many foreign newcomers entered the market over 2010-2012, including Einstein Kaffe, Nordsee from Germany, New York Pizza, Sushi Shop and eat’SUSHI from France. Furthermore, 2012 or 2013 could even see the entrance of Back Factory and Prêt-à-Manger. Therefore, more competition is expected from foreign chains in the forecast period.

Chains are in the minority but are better protected from the financial crisis

Belgian consumers’ strong emphasis on quality food makes them favour independent foodservice outlets in general, notably local full-service restaurants and brasseries. However, although chains are still underdeveloped in Belgium, they were the great winners of the post-recession years. Chains have sufficient size to be profitable, better organisation, more competent staff, superior hygiene standards and are able to frequently update their concepts, menus and design. As such, chained foodservice outlets performed better than their independent counterparts in 2011.

Gloomy outlook for the industry

The optimism seen in 2011 did not survive into early 2012, with most sources predicting that consumer foodservice could take a backseat in the short term. If consumer confidence drops again, traffic in full-service and café/bars will also recede and the number of bankruptcies will be high in both categories during the bulk of the forecast period. Furthermore, the smoking ban will result in a drop of traffic in cafés/bars while the downsizing of VAT may not be sufficient to sustain growth in full-service restaurants. Consumers will eat out less and choose one foodservice format over another, such as fast food over full-service restaurants or 100% home delivery over fast food. The only positive points will be the ongoing dynamism of fast food, the growing trend towards gastronomy and “green” cooking, and a more favourable environment for the development of chained outlets, notably coming from border countries.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Consumer Foodservice by Location industry in Belgium with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Consumer Foodservice by Location industry in Belgium, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Belgium for free:

The Consumer Foodservice by Location in Belgium market research report includes:

  • Analysis of key supply-side and demand trends
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Consumer Foodservice by Location in Belgium?
  • What are the major brands in Belgium?
  • How are economic or demographic factors impacting the foodservice industry in #Country»?
  • How are multinational and local operators expanding in #Country»?
  • How have consumer lifestyle trends and eating habits influenced foodservice in #Country»?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Consumer Foodservice market research database.

Table of Contents

Table of Contents

Consumer Foodservice in Belgium - Industry Overview

EXECUTIVE SUMMARY

2011 is another positive year for the industry, despite a slowdown from 2010

Favourable legislation on VAT reduction ensures positive market performance

Local brands continue to dominate but face threats from foreign chains

Chains are in the minority but are better protected from the financial crisis

Gloomy outlook for the industry

KEY TRENDS AND DEVELOPMENTS

Mixed economic situation in 2011 affects growth of consumer foodservice

New legislation on VAT and smoking ban have a strong impact on the market

Demand for convenience heightens in 2011

Consumers increasingly demand healthier, authentic food in foodservice

The presence of chains in the market is gradually strengthening

MARKET DATA

  • Table 1 Units, Transactions and Value Sales in Consumer Foodservice: 2006-2011
  • Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2006-2011
  • Table 3 Consumer Foodservice by Independent Vs Chained Outlets: Units/Outlets 2011
  • Table 4 Consumer Foodservice by Eat in Vs Takeaway 2011
  • Table 5 Consumer Foodservice by Food Vs Drinks Split 2011
  • Table 6 Sales in Consumer Foodservice by Location 2006-2011
  • Table 7 Leading Chained Consumer Foodservice Brands by Number of Units 2011
  • Table 8 Chained Consumer Foodservice Company Shares 2007-2011
  • Table 9 Chained Consumer Foodservice Brand Shares 2008-2011
  • Table 10 Forecast Units, Transactions and Value Sales in Consumer Foodservice: 2011-2016
  • Table 11 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2011-2016

APPENDIX

National Consumer Expenditure

  • Table 12 Consumer Expenditure on Consumer Foodservice 2004-2008

Trade Association Statistics

  • Table 13 Consumer Expenditure on Consumer Foodservice 2006-2010

OPERATING ENVIRONMENT

Franchising

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Consumer Foodservice in Belgium - Company Profiles

Exki SA in Consumer Foodservice (Belgium)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 4 Exki SA: Competitive Position 2011

Foodmakers NV in Consumer Foodservice (Belgium)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 7 Foodmakers NV: Competitive Position 2011

Quick Restaurants SA in Consumer Foodservice (Belgium)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 10 Quick Restaurants SA: Competitive Position 2011

Vandan BV BA in Consumer Foodservice (Belgium)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 13 Vandan BV BA: Competitive Position 2011

Vanherpe Food Group in Consumer Foodservice (Belgium)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 16 Vanherpe Food Group: Competitive Position 2011

100% Home Delivery/Takeaway in Belgium - Category Analysis

HEADLINES

TRENDS

  • In spite of the growing dynamism of chains, such as such Pizza Hut and Domino’s Pizza, 100% home delivery/takeaway recorded ambivalent results in 2011. On the one hand, chained pizza outlets forged ahead as the progressive integration of Pizza Company outlets by Domino’s Pizza provided a new impetus to sales here. On the other hand, independent pizza outlets were not so dynamic due to the cannibalisation from chains. In addition, ice cream parlours, which accounted for a strong share of other 100% home delivery/takeaway, suffered from poor summer weather in 2011. Lastly, despite many ambitious outlet openings among chained players, the overall number of outlets increased by only 1% in 2011.

COMPETITIVE LANDSCAPE

  • Claiming a 47% value share within chained outlets, Delitraiteur by Louis Delhaize (which also owns Cora hypermarkets) was the outright leader in 100% home delivery/takeaway in 2011. It was also one of the most dynamic local chains in overall consumer foodservice. It is a Belgian concept positioned between a 100% home delivery/takeaway caterer and a delicatessen. The Delitraiteur fascia was born in Genval in 1990 and mainly centres on the French-speaking area of the country. It only began to spread in Flanders and in France at the end of the review period.

PROSPECTS

  • Takeaway, particularly home delivery, is still under-exploited in the country in comparison with the US or the UK. However, 100% home delivery/takeaway will not benefit from the reduction in VAT, which should dampen its potential in comparison with full-service restaurants that is set to strike back. In addition, some local experts believe that the on-the-go trend will increase only slowly. For example, prior to 2009, out-of-home breakfast was expected to develop in Belgium mainly during the weekend. However, with the economic downturn, even this development was threatened with the majority of Belgians also expected to have breakfast at home during the week. Even for lunch, many Belgians will once again carry their packed lunches with them. In addition, the category is likely to be negatively impacted by the direct competition from a growing number of fast food outlets focusing on delivery/takeaway.

CATEGORY DATA

  • Table 14 100% Home Delivery/Takeaway by Category: Units/Outlets 2006-2011
  • Table 15 100% Home Delivery/Takeaway by Category: Number of Transactions 2006-2011
  • Table 16 100% Home Delivery/Takeaway by Category: Foodservice Value 2006-2011
  • Table 17 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2006-2011
  • Table 18 100% Home Delivery/Takeaway by Category: % Transaction Growth 2006-2011
  • Table 19 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2006-2011
  • Table 20 Global Brand Owner Shares of Chained 100% Home Delivery/Takeaway 2007-2011
  • Table 21 Brand Shares of Chained 100% Home Delivery/Takeaway 2008-2011
  • Table 22 Forecast Sales in 100% Home Delivery/Takeaway by Category: Units/Outlets 2011-2016
  • Table 23 Forecast Sales in 100% Home Delivery/Takeaway by Category: Number of Transactions 2011-2016
  • Table 24 Forecast Sales in 100% Home Delivery/Takeaway by Category: Foodservice Value 2011-2016
  • Table 25 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2011-2016
  • Table 26 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Transaction Growth 2011-2016
  • Table 27 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2011-2016

Cafés/Bars in Belgium - Category Analysis

HEADLINES

TRENDS

  • The main event in cafés/bars in 2011 was the total ban on smoking. In early 2011, some sources expected that the unstable Belgian political environment would lead to a postponement of such a momentous decision. Before 2011, it has been forbidden to smoke in consumer foodservice outlets where food is served. Instead of banning smoking in order to focus on food, the majority of cafés/bars chose to remain as bars/pubs where it is still possible to smoke. Those that banned smoking opted for a more complete food offering and often became full-service restaurants. Until early 2011, cafés and mainly bars were perceived as places where people could still smoke and thus benefited from the loyalty of smokers.

COMPETITIVE LANDSCAPE

  • The negligible proportion of chains in cafés/bars resulted in the extreme fragmentation of the competitive landscape in this category. Thus, only three years after its entrance into the Belgian market, the American Starbucks brand captured leadership in overall chained cafés/bars sales in 2010 and forged ahead in 2011. From 2009, Starbucks seemed to have focused on Western Europe, where the concept was still not well-established in some countries. In Belgium, the first Starbucks opened in an excellent prime location in Brussels Airport in the summer of 2008 via the master franchisee Autogrill Belgie. The concept has so far been deemed a success and it thus opened a new outlet every year from 2009 – excluding those located in the duty free areas.

PROSPECTS

  • The main forecast trend/story will be the impact that both the smoking ban and an anticipated new economic slowdown will have on the category in the short term. According to one industry source, the smoking ban has either closed or will close hundreds of cafés/bars with a turnover of less than EUR40,000 per year that would otherwise have survived. These were often old bar tenders that had a limited number of clients per day, among which were a majority of smokers and ageing consumers. According to a source in trade press, cafés/bars could lose 30% of its outlets from mid 2011 to mid 2012. Other experts in common with Euromonitor International believe the drop will not be so sudden.

CATEGORY DATA

  • Table 28 Cafés/Bars by Category: Units/Outlets 2006-2011
  • Table 29 Cafés/Bars by Category: Number of Transactions 2006-2011
  • Table 30 Cafés/Bars by Category: Foodservice Value 2006-2011
  • Table 31 Cafés/Bars by Category: % Units/Outlets Growth 2006-2011
  • Table 32 Cafés/Bars by Category: % Transaction Growth 2006-2011
  • Table 33 Cafés/Bars by Category: % Foodservice Value Growth 2006-2011
  • Table 34 Global Brand Owner Shares of Chained Cafés/Bars 2007-2011
  • Table 35 Brand Shares of Chained Cafés/Bars 2008-2011
  • Table 36 Forecast Sales in Cafés/Bars by Category: Units/Outlets 2011-2016
  • Table 37 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2011-2016
  • Table 38 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2011-2016
  • Table 39 Forecast Sales in Cafés/Bars by Category: % Units/Outlets Growth 2011-2016
  • Table 40 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2011-2016
  • Table 41 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2011-2016

Consumer Foodservice by Location in Belgium - Category Analysis

HEADLINES

TRENDS

  • Sales of consumer foodservice were marked by the ongoing success of travel locations in 2011, the fastest expanding category with an upsurge of 7% in current value terms. Even so, Belgians have changed their habits in the area of travel and all transport locations were not dynamic. During the review period including 2011, traffic grew by 3% on average per year in railway stations, mainly due to incentives by the Belgian Government and municipalities designed to help limit congestion and pollution. However, an insight shows that value sales of petrol will decline by 5% in 2011. This means that there was a decline in the traffic to petrol stations and foodservice outlets on motorways in 2011, which is confirmed by the drop of the forecourt retailing chain Shop’n Go (from Delhaize) in 2011. Consumers no longer have time or money to stop in a cafeteria or full-service restaurant in transport.

COMPETITIVE LANDSCAPE

  • While standalone outlets are highly fragmented, non-standalone outlets benefited from a more concentrated competitive environment in 2011, primarily in travel and retail. The five leading brands in non-standalone outlets were Quick, McDonald’s, Pizza Hut, Lunch Garden and Panos. In retail, Quick, McDonald’s, Pizza Hut, Lunch Garden and IKEA are often located in areas such as car parks next to hypermarkets or shopping centres. Due to the growing price-sensitivity of consumers, intense promotional battles between these brands continued in 2011.

PROSPECTS

  • Due to a worrying slowdown at the end of 2011, opinions differ regarding the potential of travel locations in the coming years. On the one hand, there is still some good news, such as the voluntarism of the Belgian state and companies in this area. The former announced it will soon create a rail network similar to RER (Réseau Express Régional – the express network that links Paris, its suburbs and its region) in France. A growing number of Belgians work in cities, such as Antwerp or Brussels, but live in the far edge of towns – 50- 60km away. Companies will increasingly pay all or a large percentage of train fares of their employees typically 70% for the private sector and 100% in the public sector.

CATEGORY DATA

  • Table 42 Consumer Foodservice Sales by Location: Units/Outlets 2006-2011
  • Table 43 Consumer Foodservice Sales by Location: Number of Transactions 2006-2011
  • Table 44 Consumer Foodservice Sales by Location: Foodservice Value 2006-2011
  • Table 45 Consumer Foodservice Sales by Location: % Units/Outlets Growth 2006-2011
  • Table 46 Consumer Foodservice Sales by Location: % Transaction Growth 2006-2011
  • Table 47 Consumer Foodservice Sales by Location: % Foodservice Value Growth 2006-2011
  • Table 48 Consumer Foodservice Sales through Standalone: Units/Outlets 2006-2011
  • Table 49 Consumer Foodservice Sales through Standalone: Number of Transactions 2006-2011
  • Table 50 Consumer Foodservice Sales through Standalone: Foodservice Value 2006-2011
  • Table 51 Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2006-2011
  • Table 52 Consumer Foodservice Sales through Standalone: % Transaction Growth 2006-2011
  • Table 53 Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2006-2011
  • Table 54 Consumer Foodservice Sales through Leisure: Units/Outlets 2006-2011
  • Table 55 Consumer Foodservice Sales through Leisure: Number of Transactions 2006-2011
  • Table 56 Consumer Foodservice Sales through Leisure: Foodservice Value 2006-2011
  • Table 57 Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2006-2011
  • Table 58 Consumer Foodservice Sales through Leisure: % Transaction Growth 2006-2011
  • Table 59 Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2006-2011
  • Table 60 Consumer Foodservice Sales through Retail: Units/Outlets 2006-2011
  • Table 61 Consumer Foodservice Sales through Retail: Number of Transactions 2006-2011
  • Table 62 Consumer Foodservice Sales through Retail: Foodservice Value 2006-2011
  • Table 63 Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2006-2011
  • Table 64 Consumer Foodservice Sales through Retail: % Transaction Growth 2006-2011
  • Table 65 Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2006-2011
  • Table 66 Consumer Foodservice Sales through Lodging: Units/Outlets 2006-2011
  • Table 67 Consumer Foodservice Sales through Lodging: Number of Transactions 2006-2011
  • Table 68 Consumer Foodservice Sales through Lodging: Foodservice Value 2006-2011
  • Table 69 Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2006-2011
  • Table 70 Consumer Foodservice Sales through Lodging: % Transaction Growth 2006-2011
  • Table 71 Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2006-2011
  • Table 72 Consumer Foodservice Sales through Travel: Units/Outlets 2006-2011
  • Table 73 Consumer Foodservice Sales through Travel: Number of Transactions 2006-2011
  • Table 74 Consumer Foodservice Sales through Travel: Foodservice Value 2006-2011
  • Table 75 Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2006-2011
  • Table 76 Consumer Foodservice Sales through Travel: % Transaction Growth 2006-2011
  • Table 77 Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2006-2011
  • Table 78 Forecast Consumer Foodservice Sales by Location: Units/Outlets 2011-2016
  • Table 79 Forecast Consumer Foodservice Sales by Location: Number of Transactions 2011-2016
  • Table 80 Forecast Consumer Foodservice Sales by Location: Foodservice Value 2011-2016
  • Table 81 Forecast Consumer Foodservice Sales by Location: % Units/Outlets Growth 2011-2016
  • Table 82 Forecast Consumer Foodservice Sales by Location: % Transaction Growth 2011-2016
  • Table 83 Forecast Consumer Foodservice Sales by Location: % Foodservice Value Growth 2011-2016
  • Table 84 Forecast Consumer Foodservice Sales through Standalone: Units/Outlets 2011-2016
  • Table 85 Forecast Consumer Foodservice Sales through Standalone: Number of Transactions 2011-2016
  • Table 86 Forecast Consumer Foodservice Sales through Standalone: Foodservice Value 2011-2016
  • Table 87 Forecast Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2011-2016
  • Table 88 Forecast Consumer Foodservice Sales through Standalone: % Transaction Growth 2011-2016
  • Table 89 Forecast Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2011-2016
  • Table 90 Forecast Consumer Foodservice Sales through Leisure: Units/Outlets 2011-2016
  • Table 91 Forecast Consumer Foodservice Sales through Leisure: Number of Transactions 2011-2016
  • Table 92 Forecast Consumer Foodservice Sales through Leisure: Foodservice Value 2011-2016
  • Table 93 Forecast Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2011-2016
  • Table 94 Forecast Consumer Foodservice Sales through Leisure: % Transaction Growth 2011-2016
  • Table 95 Forecast Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2011-2016
  • Table 96 Forecast Consumer Foodservice Sales through Retail: Units/Outlets 2011-2016
  • Table 97 Forecast Consumer Foodservice Sales through Retail: Number of Transactions 2011-2016
  • Table 98 Forecast Consumer Foodservice Sales through Retail: Foodservice Value 2011-2016
  • Table 99 Forecast Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2011-2016
  • Table 100 Forecast Consumer Foodservice Sales through Retail: % Transaction Growth 2011-2016
  • Table 101 Forecast Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2011-2016
  • Table 102 Forecast Consumer Foodservice Sales through Lodging: Units/Outlets 2011-2016
  • Table 103 Forecast Consumer Foodservice Sales through Lodging: Number of Transactions 2011-2016
  • Table 104 Forecast Consumer Foodservice Sales through Lodging: Foodservice Value 2011-2016
  • Table 105 Forecast Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2011-2016
  • Table 106 Forecast Consumer Foodservice Sales through Lodging: % Transaction Growth 2011-2016
  • Table 107 Forecast Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2011-2016
  • Table 108 Forecast Consumer Foodservice Sales through Travel: Units/Outlets 2011-2016
  • Table 109 Forecast Consumer Foodservice Sales through Travel: Number of Transactions 2011-2016
  • Table 110 Forecast Consumer Foodservice Sales through Travel: Foodservice Value 2011-2016
  • Table 111 Forecast Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2011-2016
  • Table 112 Forecast Consumer Foodservice Sales through Travel: % Transaction Growth 2011-2016
  • Table 113 Forecast Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2011-2016

Fast Food in Belgium - Category Analysis

HEADLINES

TRENDS

  • Fast food players all had the ability to forge ahead in 2011 but were nonetheless disappointed to some degree. Players in this category remained innovative and tended to upgrade, notably by proposing more sophisticated, balanced or complete formulas – more gastronomic, naturally-healthy (or positioned as such) or all-in-one offerings. However, fast food players faced atypical factors in 2011, such as waning consumer traffic and the recovery of full-service restaurants, their main competitors. Given that most fast food outlets are rarely destination outlets, most are dependent on traffic in travel and retailing areas. However, the poor summer weather in 2011 and the mixed results of footfall in shopping centres and many grocery retailers dampened the number of transactions in many fast food outlets. Furthermore, economic recovery encouraged some consumers who had turned to fast food as a low cost alternative in the wake of the downturn to trade up to other, more expensive types of foodservice outlets in 2011.

COMPETITIVE LANDSCAPE

  • In spite of the domination of bakery products fast food, this category remained fragmented. Thus, Quick and McDonald’s, two renowned burger fast food chains, led the way in fast food in 2011. During the last few years of the review period, both enjoyed huge consumer traffic and high profitability and benefited from their more original interiors and play areas. Although McDonald’s and Quick proposed low-cost mini burgers or wraps, both capitalised on an increasingly convivial atmosphere and design with smart decor.

PROSPECTS

  • In contrast to what was anticipated in 2011, fast food should enjoy a renewed offensive of foreign brands, notably with the possible entrance of Prêt-à-Manger in Belgium. Initially Prêt-à-Manger concentrated on gaining a foothold in France in early 2012. However, most fast food players will closely watch the progress of this chain in France. If it decides to enter Belgium, it could be a threat to many chains, such as Exki, Panos, McDonald’s, Quick and even some retailers (convenience stores) in the country. Indeed, this chain is perceived by its future competitors as casual dining, flavoursome and rather healthy, with accessible prices. Since the UK chain was rejuvenated in the middle of the review period, some experts believe that Prêt-à-Manger now has a lot of potential on the continent.

CATEGORY DATA

  • Table 114 Fast Food by Category: Units/Outlets 2006-2011
  • Table 115 Fast Food by Category: Number of Transactions 2006-2011
  • Table 116 Fast Food by Category: Foodservice Value 2006-2011
  • Table 117 Fast Food by Category: % Units/Outlets Growth 2006-2011
  • Table 118 Fast Food by Category: % Transaction Growth 2006-2011
  • Table 119 Fast Food by Category: % Foodservice Value Growth 2006-2011
  • Table 120 Sales of Bakery Products Fast Food by Type 2008-2011
  • Table 121 Global Brand Owner Shares of Chained Fast Food 2007-2011
  • Table 122 Brand Shares of Chained Fast Food 2008-2011
  • Table 123 Forecast Sales in Fast Food by Category: Units/Outlets 2011-2016
  • Table 124 Forecast Sales in Fast Food by Category: Number of Transactions 2011-2016
  • Table 125 Forecast Sales in Fast Food by Category: Foodservice Value 2011-2016
  • Table 126 Forecast Sales in Fast Food by Category: % Units/Outlets Growth 2011-2016
  • Table 127 Forecast Sales in Fast Food by Category: % Transaction Growth 2011-2016
  • Table 128 Forecast Sales in Fast Food by Category: % Foodservice Value Growth 2011-2016

Full-Service Restaurants in Belgium - Category Analysis

HEADLINES

TRENDS

  • The poor summer weather in 2011 and the slowdown in the local economy at the end of the year, made the context less than ideal for full-service restaurants, at least theoretically. However, full-service restaurants enjoyed idyllic weather in the spring and the autumn. For the first time from many years, brasseries and traditional taverns enjoyed good occupancy rates, especially in the autumn. In addition, the decrease in the VAT rate from 21% to 12% in 2010 continued to bear fruit, with the effects further stimulated by the improvement of the local economy and consumer confidence during the majority of the year. Outlets that stagnated in 2010 made progress in terms of their sales in 2011. Another consequence of the reduction in VAT was greater loyalty among staff, who consequently offered better quality of service.

COMPETITIVE LANDSCAPE

  • With a value share of 1%, Top Brands, the master franchiser of Yum! Brands in Belgium, was one of the few chained players in 2011. Indeed, full-service restaurants has one of the most fragmented competitive environments in consumer foodservice. Local chains are rare and the strong grey market and the overly heavy social charges dissuade many chains from entering Belgian or at best limit their chances of survival.

PROSPECTS

  • After the exceptional performance of full-service restaurants in 2011, the forecast years may pose more challenges. With the reduction in the rate of VAT from 21% to 12% in 2010, the Belgian state (that did not have government before mid-2011) lost a lot of money. With the debt crisis and a possible dip back into recession, the new Belgian Government could be embarrassed. In December 2011it found new fiscal entries and limited expenses – bad news for a possible further reduction in VAT. Although the drop in VAT enabled the employment of 8,000 people in 2011, meaning the Government will not take it back up to 21%, it will however, not reduce it further in the short term. However, if there is no reform of the labour law and tax system covering restaurants and cafés/bars in the short term, trade associations estimate that between 60,000 and 90,000 people will lose their jobs in 2012 and 2013.

CATEGORY DATA

  • Table 129 Full-Service Restaurants by Category: Units/Outlets 2006-2011
  • Table 130 Full-Service Restaurants by Category: Number of Transactions 2006-2011
  • Table 131 Full-Service Restaurants by Category: Foodservice Value 2006-2011
  • Table 132 Full-Service Restaurants by Category: % Units/Outlets Growth 2006-2011
  • Table 133 Full-Service Restaurants by Category: % Transaction Growth 2006-2011
  • Table 134 Full-Service Restaurants by Category: % Foodservice Value Growth 2006-2011
  • Table 135 Global Brand Owner Shares of Chained Full-Service Restaurants 2007-2011
  • Table 136 Brand Shares of Chained Full-Service Restaurants 2008-2011
  • Table 137 Forecast Sales in Full-Service Restaurants by Category: Units/Outlets 2011-2016
  • Table 138 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2011-2016
  • Table 139 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2011-2016
  • Table 140 Forecast Sales in Full-Service Restaurants by Category: % Units/Outlets Growth 2011-2016
  • Table 141 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2011-2016
  • Table 142 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2011-2016

Self-Service Cafeterias in Belgium - Category Analysis

HEADLINES

TRENDS

  • At first sight, self-service cafeterias is a mature category with a rather outdated image. However, during 2011, the category achieved the highest current value growth and was characterised by the most noteworthy changes and events. First, a new local player COS (Catering Operating Solutions) took over one quarter of the network of Autogrill motorway self-services. Then, the Dutch chains Hema and Laplace from Maxeda forged ahead. Lastly, the cut prices of promotional meals and menus in IKEA outlets caused problems for a growing number of trade unions and trade associations, while also boosting traffic in the Swedish chain.

COMPETITIVE LANDSCAPE

  • Lunch Garden remained the undisputed leader with 72% of value sales and 63 outlets in 2011. Its specialisation in retail locations enabled it to fare better than motorway outlets. Furthermore, from the middle of the review period, the chain benefited from the support of its new financial owner, the Dutch private equity fund H2 Equity Partners (Oilily Holding, Pouw Automotive Groeg, Spijker Holding). The year 2011 proved one of strong rejuvenation: 12 outlets were remodelled according to trade press with smart design and free Wi-Fi. It enabled this chain to expand at the same pace as self-service cafeterias in 2011, while prior to 2010 it had rarely managed to post positive growth. Lunch Garden previously suffered from ageing equipment and an old-fashioned concept as well as difficulties faced by Carrefour. Indeed, consumer footfall to Lunch Garden often relied on its high-value locations, such as in car parks next to Carrefour hypermarkets.

PROSPECTS

  • A few years ago, self-service cafeterias would not have been ready to face the anticipated difficult economic context of 2012/2013. However, this category now benefits from a growing number of assets. First, chained players have become increasingly active in this category in terms of opening, remodelling and innovation. IKEA, Hema, Lunch Garden and La Place plan to open other outlets in the coming years. After these openings, self-service cafeterias will become an increasing value-for-money category thanks to the price war that started between players in the middle of the review period.

CATEGORY DATA

  • Table 143 Self-Service Cafeterias: Units/Outlets 2006-2011
  • Table 144 Self-Service Cafeterias: Number of Transactions 2006-2011
  • Table 145 Self-Service Cafeterias: Foodservice Value 2006-2011
  • Table 146 Self-Service Cafeterias: % Units/Outlets Growth 2006-2011
  • Table 147 Self-Service Cafeterias: % Transaction Growth 2006-2011
  • Table 148 Self-Service Cafeterias: % Foodservice Value Growth 2006-2011
  • Table 149 Global Brand Owner Shares of Chained Self-Service Cafeterias 2007-2011
  • Table 150 Brand Shares of Chained Self-Service Cafeterias 2008-2011
  • Table 151 Forecast Sales in Self-Service Cafeterias: Units/Outlets 2011-2016
  • Table 152 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2011-2016
  • Table 153 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2011-2016
  • Table 154 Forecast Sales in Self-Service Cafeterias: % Units/Outlets Growth 2011-2016
  • Table 155 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2011-2016
  • Table 156 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2011-2016

Street Stalls/Kiosks in Belgium - Category Analysis

HEADLINES

TRENDS

  • Towards the end of the review period, sales in street stalls/kiosks began to decline at a lower rate than in previous years. Before 2010, street stalls/kiosks remained under the negative influence of tough municipal laws that progressively banned French fries and other fried products from being sold in this channel in recent years. Some outlets continued to close, or became permanent outlets, such as burger and bakery fast food or 100% home delivery/takeaway outlets. Locally referred to as fritkots or friteries, these street stalls/kiosks have long been a particularity of Belgian consumer foodservice.

COMPETITIVE LANDSCAPE

  • Belgaufra, the only official chain in the category, only achieved a low value share in 2011 due to the fragmented situation of the overall street stalls/kiosks category. It specialised in Belgian waffles kiosks. Its production and distribution method is fresh cooking in the kiosk and direct sales to consumers.

PROSPECTS

  • According to some specialists, many street stalls/kiosks still have room for growth. The bulk of dirty and old caravans have almost all disappeared and have been replaced with cleaner outlets that should still appeal to budget sensitive consumers. The value of their transactions is very low, in the region of EUR3.50 and such concepts are typically local and traditional, making them increasingly appreciated by Belgians.

CATEGORY DATA

  • Table 157 Street Stalls/Kiosks: Units/Outlets 2006-2011
  • Table 158 Street Stalls/Kiosks: Number of Transactions 2006-2011
  • Table 159 Street Stalls/Kiosks: Foodservice Value 2006-2011
  • Table 160 Street Stalls/Kiosks: % Units/Outlets Growth 2006-2011
  • Table 161 Street Stalls/Kiosks: % Transaction Growth 2006-2011
  • Table 162 Street Stalls/Kiosks: % Foodservice Value Growth 2006-2011
  • Table 163 Global Brand Owner Shares of Chained Street Stalls/Kiosks 2007-2011
  • Table 164 Brand Shares of Chained Street Stalls/Kiosks 2008-2011
  • Table 165 Forecast Sales in Street Stalls/Kiosks: Units/Outlets 2011-2016
  • Table 166 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2011-2016
  • Table 167 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2011-2016
  • Table 168 Forecast Sales in Street Stalls/Kiosks: % Units/Outlets Growth 2011-2016
  • Table 169 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2011-2016
  • Table 170 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Consumer Foodservice
    • Consumer Foodservice by Type
      • Chained Consumer Foodservice
      • Independent Consumer Foodservice
      • 100% Home Delivery/Takeaway
        • Chained 100% Home Delivery/Takeaway
        • Independent 100% Home Delivery/Takeaway
        • Pizza 100% Home Delivery/Takeaway
          • Chained Pizza 100% Home Delivery/Takeaway
          • Independent Pizza 100% Home Delivery/Takeaway
        • Other 100% Home Delivery/Takeaway
          • Chained Other 100% Home Delivery/Takeaway
          • Independent Other 100% Home Delivery/Takeaway
      • Cafés/Bars
        • Chained Cafés/Bars
        • Independent Cafés/Bars
        • Bars/Pubs
          • Chained Bars/Pubs
          • Independent Bars/Pubs
        • Cafés
          • Chained Cafés
          • Independent Cafés
        • Juice/Smoothie Bars
          • Chained Juice/Smoothie Bars
          • Independent Juice/Smoothie Bars
        • Specialist Coffee Shops
          • Chained Specialist Coffee Shops
          • Independent Specialist Coffee Shops
      • Full-Service Restaurants
        • Chained Full-Service Restaurants
        • Independent Full-Service Restaurants
        • Asian Full-Service Restaurants
          • Chained Asian Full-Service Restaurants
          • Independent Asian Full-Service Restaurants
        • European Full-Service Restaurants
          • Chained European Full-Service Restaurants
          • Independent European Full-Service Restaurants
        • Latin American Full-Service Restaurants
          • Chained Latin American Full-Service Restaurants
          • Independent Latin American Full-Service Restaurants
        • Middle Eastern Full-Service Restaurants
          • Chained Middle Eastern Full-Service Restaurants
          • Independent Middle Eastern Full-Service Restaurants
        • North American Full-Service Restaurants
          • Chained North American Full-Service Restaurants
          • Independent North American Full-Service Restaurants
        • Pizza Full-Service Restaurants
          • Chained Pizza Full-Service Restaurants
          • Independent Pizza Full-Service Restaurants
        • Other Full-Service Restaurants
          • Chained Other Full-Service Restaurants
          • Independent Other Full-Service Restaurants
        • Casual Dining Full-Service Restaurants
          • Chained Casual Dining Full-Service Restaurants
          • Independent Casual Dining Full-Service Restaurants
      • Fast Food
        • Chained Fast Food
        • Independent Fast Food
        • Asian Fast Food
          • Chained Asian Fast Food
          • Independent Asian Fast Food
        • Bakery Products Fast Food
          • Chained Bakery Products Fast Food
          • Independent Bakery Products Fast Food
        • Burger Fast Food
          • Chained Burger Fast Food
          • Independent Burger Fast Food
        • Chicken Fast Food
          • Chained Chicken Fast Food
          • Independent Chicken Fast Food
        • Convenience Stores Fast Food
          • Chained Convenience Stores Fast Food
          • Independent Convenience Stores Fast Food
        • Fish Fast Food
          • Chained Fish Fast Food
          • Independent Fish Fast Food
        • Ice Cream Fast Food
          • Chained Ice Cream Fast Food
          • Independent Ice Cream Fast Food
        • Latin American Fast Food
          • Chained Latin American Fast Food
          • Independent Latin American Fast Food
        • Middle Eastern Fast Food
          • Chained Middle Eastern Fast Food
          • Independent Middle Eastern Fast Food
        • Pizza Fast Food
          • Chained Pizza Fast Food
          • Independent Pizza Fast Food
        • Other Fast Food
          • Chained Other Fast Food
          • Independent Other Fast Food
        • Fast Casual Dining
      • Self-Service Cafeterias
        • Chained Self-Service Cafeterias
        • Independent Self-Service Cafeterias
      • Street Stalls/Kiosks
        • Chained Street Stalls/Kiosks
        • Independent Street Stalls/Kiosks
      • Pizza Consumer Foodservice
        • Chained Pizza Consumer Foodservice
          • Chained Pizza 100% Home Delivery/Takeaway
          • Chained Pizza Fast Food
          • Chained Pizza Full-Service Restaurants
        • Independent Pizza Consumer Foodservice
          • Independent Pizza 100% Home Delivery/Takeaway
          • Independent Pizza Fast Food
          • Independent Pizza Full-Service Restaurants
    • Consumer Foodservice by Location
      • Consumer Foodservice Through Standalone
        • 100% Home Delivery Through Standalone
        • Cafés/Bars Through Standalone
        • Fast Food Through Standalone
        • Full-Service Restaurants Through Standalone
        • Self-Service Cafeterias Through Standalone
        • Street Stalls/Kiosks Through Standalone
      • Consumer Foodservice Through Leisure
        • 100% Home Delivery Through Leisure
        • Cafés/Bars Through Leisure
        • Fast Food Through Leisure
        • Full-Service Restaurants Through Leisure
        • Self-Service Cafeterias Through Leisure
        • Street Stalls/Kiosks Through Leisure
      • Consumer Foodservice Through Retail
        • 100% Home Delivery Through Retail
        • Cafés/Bars Through Retail
        • Fast Food Through Retail
        • Full-Service Restaurants Through Retail
        • Self-Service Cafeterias Through Retail
        • Street Stalls/Kiosks Through Retail
      • Consumer Foodservice Through Lodging
        • 100% Home Delivery Through Lodging
        • Cafés/Bars Through Lodging
        • Fast Food Through Lodging
        • Full-Service Restaurants Through Lodging
        • Self-Service Cafeterias Through Lodging
        • Street Stalls/Kiosks Through Lodging
      • Consumer Foodservice Through Travel
        • 100% Home Delivery Through Travel
        • Cafés/Bars Through Travel
        • Fast Food Through Travel
        • Full-Service Restaurants Through Travel
        • Self-Service Cafeterias Through Travel
        • Street Stalls/Kiosks Through Travel

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by type
  • Chained vs independent
  • Eat-in vs take-away sales
  • Food vs drink sales
  • Sales by location

Market size details:

  • Foodservice value retail selling price % growth
  • Foodservice value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Units/outlets
  • Units/outlets % growth
  • Units/outlets per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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