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Country Report

Consumer Foodservice in Italy

Nov 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Consumers reduced outlet visits but not their average expenditure

The most relevant trend in 2011, a continuation from 2010, was the decrease in outlet visits, while average expenditure was in line with 2007 and 2008; the years before the economic downturn. Italians overall behaved in a similar way to their counterparts in other countries, in that they made an effort to ration the frequency with which they ate out. In Italy people are not keen to save money when it comes to food, restaurants and bars, but they were prepared to reduce the frequency with which they eat out and also compromise on the number of courses they had or the restaurant they decided to go to.

Italian recession is still damaging foodservice

The Italian economy started to enter a recession phase at the end of 2011 when the Italian GDP showed a negative rate, impacting consumers’ confidence and creating an unfavourable climate for most foodservice operators. Independent consumer foodservice suffered the most from the crisis, especially self-service cafeterias and cafés/bars, which posted a decline in value sales, and full-service restaurants, which struggled to just maintain revenues. Some people who used to eat at high-end restaurants started frequenting chain-type restaurants and the majority of middle-income people opted out of home-delivery and fast food options increasing their visits to fast food and home-delivery outlets, pushing down the average spend per visit overall.

Innovation at the heart of foodservice operators’ strategies

The market therefore had to react to keep demand as high as possible and limit outlet expansion, made more difficult by the credit crunch: Operators focused on investments aimed at both increasing consumers’ loyalty levels and targeting new types of customers. More foodservice operators widened their menus with more healthy and light variants given the increasing relevance of the health & wellness trend, or they shifted from food to non-core services, including offering free Wi-Fi internet connections in certain outlets or adding a range of food and non-food items for use at home. These additional services will add complexity to the service offerings and imply an increase in set-up costs for individual franchisees.

Chained foodservice operators continue to make gains despite crisis

Italians are attracted to high quality and tradition in terms of food, and tend to favour independent foodservice outlets, which typically offer a wide range of local products. However, although chains are still underdeveloped in Italy, they were less affected by the financial crisis. Chains posted a much better performance than independent outlets in 2011, especially in the most influent categories, such as full-service restaurants and cafés/bars. Chains have sufficient resources to withstand difficult trading conditions, and are typically characterised by better organisation, more competent staff, superior hygiene standards, innovation in store concepts and menus, and marketing strategies to attract customers.

Decline in constant value terms over the forecast period

The continued good development of chained outlets over the forecast period will, to some extent, offset the on-going decline in independent outlets, although there will be an increasing tendency towards a shift to cheaper options such as 100% home delivery, fast food and street stalls/kiosks to the detriment of full-service restaurants and cafés/bars. This is the main reason why the frequency and therefore the average number of visits, will develop a bit faster than it did over the review period with a 1% CAGR. Instead value sales will stagnate over the forecast period, despite being dynamic during the review period. As a consequence of the limitation of credit from banking institutions and the government, the number of outlets will gradually decrease overall and they will not able to afford to invest much.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Consumer Foodservice by Location industry in Italy with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Consumer Foodservice by Location industry in Italy, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Italy for free:

The Consumer Foodservice by Location in Italy market research report includes:

  • Analysis of key supply-side and demand trends
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Consumer Foodservice by Location in Italy?
  • What are the major brands in Italy?
  • How are economic or demographic factors impacting the foodservice industry in #Country»?
  • How are multinational and local operators expanding in #Country»?
  • How have consumer lifestyle trends and eating habits influenced foodservice in #Country»?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Consumer Foodservice market research database.

Table of Contents

Table of Contents

Consumer Foodservice in Italy - Industry Overview

EXECUTIVE SUMMARY

Consumers reduced outlet visits but not their average expenditure

Italian recession is still damaging foodservice

Innovation at the heart of foodservice operators’ strategies

Chained foodservice operators continue to make gains despite crisis

Decline in constant value terms over the forecast period

KEY TRENDS AND DEVELOPMENTS

Consumer purchasing power contraction leads to stagnation in consumer foodservice sales

Chained foodservice operators continue to gain ground

Less time to eat

Casual dining is expected to grow further

Use of local and genuine products a key trend in consumer foodservice

MARKET DATA

  • Table 1 Units, Transactions and Value Sales in Consumer Foodservice: 2006-2011
  • Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2006-2011
  • Table 3 Consumer Foodservice by Independent Vs Chained Outlets: Units/Outlets 2011
  • Table 4 Consumer Foodservice by Eat in Vs Takeaway 2011
  • Table 5 Consumer Foodservice by Food Vs Drinks Split 2011
  • Table 6 Sales in Consumer Foodservice by Location 2006-2011
  • Table 7 Leading Chained Consumer Foodservice Brands by Number of Units 2011
  • Table 8 Chained Consumer Foodservice Company Shares 2007-2011
  • Table 9 Chained Consumer Foodservice Brand Shares 2008-2011
  • Table 10 Forecast Units, Transactions and Value Sales in Consumer Foodservice: 2011-2016
  • Table 11 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2011-2016

APPENDIX

National Consumer Expenditure

Trade association statistics

  • Table 12 Number of Foodservice Outlets 2006-2011

OPERATING ENVIRONMENT

Franchising

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Consumer Foodservice in Italy - Company Profiles

Airest Srl in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 4 Airest Srl: Competitive Position 2011

Autogrill SpA in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 7 Autogrill Spa: Competitive Position 2011

Camst Srl in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 10 Camst Srl: Competitive Position 2011

Cibis SpA in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 12 Cibis Spa: Competitive Position 2011

Cir Food Scrl in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 15 Scir Food Scrl: Competitive Position 2011

Cremonini SpA in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 18 Cremonini Spa: Competitive Position 2011

Finifast Srl in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 20 Finifast Srl: Competitive Position 2011

Gruppo Sebeto Srl in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 23 Gruppo Sebeto Srl: Competitive Position 2011

Heineken Italia SpA in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

Segafredo Zanetti SpA in Consumer Foodservice (Italy)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 27 Segafredo Zanetti SpA: Competitive Position 2011

100% Home Delivery/Takeaway in Italy - Category Analysis

HEADLINES

TRENDS

  • In 2011, 100% home delivery/takeaway experienced growth in value terms of 2%, as consumers found this option very suitable for their tight schedules. Pizza takeaway dominates, because it is widely engrained in Italian traditions and habits and because of its appealing €/Kg price, compared to other takeaway ready meals.

COMPETITIVE LANDSCAPE

  • 100% HDTA remains dominated by independent operators, which accounted for 99% of home delivery/takeaway sales in 2011. Multinational chains do not find it easy to establish themselves in Italy because, in order to be successful, they need to tailor their offer to Italian tastes and habits and gain reliability among consumers; this clearly goes against the standard format which is what has made chains so successful in other markets. Autogrill SpA and Pizza New SpA lead the chained segment with value shares of 27% and 28%, respectively, in 2010 and 2011. Spizzico, owned by Autogrill SpA, and Pizza New are the two leading brands.

PROSPECTS

  • The category is expected to be static in constant value terms between 2011 and 2016. While consumers are looking for convenience, which takeaway food certainly offers, growth will be hampered by consumers’ increasing preference for ready-to-cook or ready-to-eat food which can be bought from retailers and offers an increased variety of choices more than ever before.

CATEGORY DATA

  • Table 13 100% Home Delivery/Takeaway by Category: Units/Outlets 2006-2011
  • Table 14 100% Home Delivery/Takeaway by Category: Number of Transactions 2006-2011
  • Table 15 100% Home Delivery/Takeaway by Category: Foodservice Value 2006-2011
  • Table 16 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2006-2011
  • Table 17 100% Home Delivery/Takeaway by Category: % Transaction Growth 2006-2011
  • Table 18 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2006-2011
  • Table 19 Global Brand Owner Shares of Chained 100% Home Delivery/Takeaway 2007-2011
  • Table 20 Brand Shares of Chained 100% Home Delivery/Takeaway 2008-2011
  • Table 21 Forecast Sales in 100% Home Delivery/Takeaway by Category: Units/Outlets 2011-2016
  • Table 22 Forecast Sales in 100% Home Delivery/Takeaway by Category: Number of Transactions 2011-2016
  • Table 23 Forecast Sales in 100% Home Delivery/Takeaway by Category: Foodservice Value 2011-2016
  • Table 24 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2011-2016
  • Table 25 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Transaction Growth 2011-2016
  • Table 26 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2011-2016

Cafés/Bars in Italy - Category Analysis

HEADLINES

TRENDS

  • In 2011, revenues of cafés/bars fell by 1% as in 2010. This compares not too poorly with the static review period CAGR of 0%, and continued the negative trend that the category has been experiencing since 2009 when value sales of the category dropped by 4%. Competition from other consumer foodservice categories such as fast food and takeaway outlets, together with consumers’ reluctance to spend on non-necessities, has contributed to this negative trend.

COMPETITIVE LANDSCAPE

  • In Italy, fragmentation continues to define the cafés/bars category. Independent cafés/bars continued to dominate in 2011, with a value share of 91%. The two largest chains are Autogrill and Diageo plc with Guinness Pubs, respectively with value shares of 4% and 3% in chained cafés/bars in 2011. No companies experienced significant growth in value terms in that year. Economic uncertainties kept companies quite cautious, hence there were few new outlet openings and demand remained stagnant.

PROSPECTS

  • Cafés/bars could eventually be hit by the growing success of vending machines and small grocery retailers that increasingly offer sandwiches or other snacks, especially during lunch time. Vending machines are very convenient and vending points are increasing in Italy, while small grocery retailers are perceived to offer healthier and especially more reliable and controlled food, as it is prepared fresh at the counter. A further threat could be the negative effects derived from the crisis, especially in terms of unemployment and government regulation. In fact, if consumers cut their consumption because of less disposable income and the government reduced meal vouchers to workers, a fall in turnover will significantly affect independent outlets in particular, considering that cafés/bars are always located in city centres, which are very expensive in terms of rent.

CATEGORY DATA

  • Table 27 Cafés/Bars by Category: Units/Outlets 2006-2011
  • Table 28 Cafés/Bars by Category: Number of Transactions 2006-2011
  • Table 29 Cafés/Bars by Category: Foodservice Value 2006-2011
  • Table 30 Cafés/Bars by Category: % Units/Outlets Growth 2006-2011
  • Table 31 Cafés/Bars by Category: % Transaction Growth 2006-2011
  • Table 32 Cafés/Bars by Category: % Foodservice Value Growth 2006-2011
  • Table 33 Global Brand Owner Shares of Chained Cafés/Bars 2007-2011
  • Table 34 Brand Shares of Chained Cafés/Bars 2008-2011
  • Table 35 Forecast Sales in Cafés/Bars by Category: Units/Outlets 2011-2016
  • Table 36 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2011-2016
  • Table 37 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2011-2016
  • Table 38 Forecast Sales in Cafés/Bars by Category: % Units/Outlets Growth 2011-2016
  • Table 39 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2011-2016
  • Table 40 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2011-2016

Consumer Foodservice by Location in Italy - Category Analysis

HEADLINES

TRENDS

  • The main trend in consumer foodservice by location in 2011 was continuing investment in outlets in travel locations. These outlets are located in convenient locations such as in bus or railway stations and appeal to consumers looking for a quick snack or meal on-the-go. Consumers increased their use of public transport in Italy in 2011, more than in previous years as the almost unbearable petrol costs reduced their traveling by car to the bare minimum. Furthermore operators are investing significantly in advertising and promotions to attract customers, aiming to benefit from the high margins typically available in such locations where customers have no time to go to the supermarket to get the equivalent items.

COMPETITIVE LANDSCAPE

  • No significant changes where evident regarding the Italian competitive landscape in 2011. Fragmentation characterises the competitive environment in the leading three non-standalone locations – lodging, leisure and retail. Independent outlets are the most common types of outlet within these locations. However, within leisure, travel and retail locations, the trend is increasingly towards chained operators. Within travel, for example, Autogrill was by far the leading operator in 2011, operating at motorways, railways and airports that showed a declining performance only through its Spizzico chain. Other important operators within travel locations are Chef Express, MyChef, Festival, Moto and Ristop.

PROSPECTS

  • It is clear that the poor economic situation that Italy will experience over the forecast period, especially during the first couple of years with an economic recession still going on, will play an important part in explaining when and where Italians will go to CFS outlets. Lodging and standalone locations will suffer from Italians spending less in general on their holidays and contracting their purchasing power over the next few years on non-essential goods and services. Leisure locations will register more or less stability with a CAGR positioned between 0% and 1%; the positive performance is mainly triggered by the increased rate in number of transactions, more so than in the number of outlets, mainly thanks to Italians opting for short trips to leisure centres rather than travelling abroad or to proper holiday locations.

CATEGORY DATA

  • Table 41 Consumer Foodservice Sales by Location: Units/Outlets 2006-2011
  • Table 42 Consumer Foodservice Sales by Location: Number of Transactions 2006-2011
  • Table 43 Consumer Foodservice Sales by Location: Foodservice Value 2006-2011
  • Table 44 Consumer Foodservice Sales by Location: % Units/Outlets Growth 2006-2011
  • Table 45 Consumer Foodservice Sales by Location: % Transaction Growth 2006-2011
  • Table 46 Consumer Foodservice Sales by Location: % Foodservice Value Growth 2006-2011
  • Table 47 Consumer Foodservice Sales through Standalone: Units/Outlets 2006-2011
  • Table 48 Consumer Foodservice Sales through Standalone: Number of Transactions 2006-2011
  • Table 49 Consumer Foodservice Sales through Standalone: Foodservice Value 2006-2011
  • Table 50 Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2006-2011
  • Table 51 Consumer Foodservice Sales through Standalone: % Transaction Growth 2006-2011
  • Table 52 Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2006-2011
  • Table 53 Consumer Foodservice Sales through Leisure: Units/Outlets 2006-2011
  • Table 54 Consumer Foodservice Sales through Leisure: Number of Transactions 2006-2011
  • Table 55 Consumer Foodservice Sales through Leisure: Foodservice Value 2006-2011
  • Table 56 Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2006-2011
  • Table 57 Consumer Foodservice Sales through Leisure: % Transaction Growth 2006-2011
  • Table 58 Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2006-2011
  • Table 59 Consumer Foodservice Sales through Retail: Units/Outlets 2006-2011
  • Table 60 Consumer Foodservice Sales through Retail: Number of Transactions 2006-2011
  • Table 61 Consumer Foodservice Sales through Retail: Foodservice Value 2006-2011
  • Table 62 Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2006-2011
  • Table 63 Consumer Foodservice Sales through Retail: % Transaction Growth 2006-2011
  • Table 64 Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2006-2011
  • Table 65 Consumer Foodservice Sales through Lodging: Units/Outlets 2006-2011
  • Table 66 Consumer Foodservice Sales through Lodging: Number of Transactions 2006-2011
  • Table 67 Consumer Foodservice Sales through Lodging: Foodservice Value 2006-2011
  • Table 68 Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2006-2011
  • Table 69 Consumer Foodservice Sales through Lodging: % Transaction Growth 2006-2011
  • Table 70 Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2006-2011
  • Table 71 Consumer Foodservice Sales through Travel: Units/Outlets 2006-2011
  • Table 72 Consumer Foodservice Sales through Travel: Number of Transactions 2006-2011
  • Table 73 Consumer Foodservice Sales through Travel: Foodservice Value 2006-2011
  • Table 74 Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2006-2011
  • Table 75 Consumer Foodservice Sales through Travel: % Transaction Growth 2006-2011
  • Table 76 Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2006-2011
  • Table 77 Forecast Consumer Foodservice Sales by Location: Units/Outlets 2011-2016
  • Table 78 Forecast Consumer Foodservice Sales by Location: Number of Transactions 2011-2016
  • Table 79 Forecast Consumer Foodservice Sales by Location: Foodservice Value 2011-2016
  • Table 80 Forecast Consumer Foodservice Sales by Location: % Units/Outlets Growth 2011-2016
  • Table 81 Forecast Consumer Foodservice Sales by Location: % Transaction Growth 2011-2016
  • Table 82 Forecast Consumer Foodservice Sales by Location: % Foodservice Value Growth 2011-2016
  • Table 83 Forecast Consumer Foodservice Sales through Standalone: Units/Outlets 2011-2016
  • Table 84 Forecast Consumer Foodservice Sales through Standalone: Number of Transactions 2011-2016
  • Table 85 Forecast Consumer Foodservice Sales through Standalone: Foodservice Value 2011-2016
  • Table 86 Forecast Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2011-2016
  • Table 87 Forecast Consumer Foodservice Sales through Standalone: % Transaction Growth 2011-2016
  • Table 88 Forecast Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2011-2016
  • Table 89 Forecast Consumer Foodservice Sales through Leisure: Units/Outlets 2011-2016
  • Table 90 Forecast Consumer Foodservice Sales through Leisure: Number of Transactions 2011-2016
  • Table 91 Forecast Consumer Foodservice Sales through Leisure: Foodservice Value 2011-2016
  • Table 92 Forecast Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2011-2016
  • Table 93 Forecast Consumer Foodservice Sales through Leisure: % Transaction Growth 2011-2016
  • Table 94 Forecast Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2011-2016
  • Table 95 Forecast Consumer Foodservice Sales through Retail: Units/Outlets 2011-2016
  • Table 96 Forecast Consumer Foodservice Sales through Retail: Number of Transactions 2011-2016
  • Table 97 Forecast Consumer Foodservice Sales through Retail: Foodservice Value 2011-2016
  • Table 98 Forecast Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2011-2016
  • Table 99 Forecast Consumer Foodservice Sales through Retail: % Transaction Growth 2011-2016
  • Table 100 Forecast Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2011-2016
  • Table 101 Forecast Consumer Foodservice Sales through Lodging: Units/Outlets 2011-2016
  • Table 102 Forecast Consumer Foodservice Sales through Lodging: Number of Transactions 2011-2016
  • Table 103 Forecast Consumer Foodservice Sales through Lodging: Foodservice Value 2011-2016
  • Table 104 Forecast Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2011-2016
  • Table 105 Forecast Consumer Foodservice Sales through Lodging: % Transaction Growth 2011-2016
  • Table 106 Forecast Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2011-2016
  • Table 107 Forecast Consumer Foodservice Sales through Travel: Units/Outlets 2011-2016
  • Table 108 Forecast Consumer Foodservice Sales through Travel: Number of Transactions 2011-2016
  • Table 109 Forecast Consumer Foodservice Sales through Travel: Foodservice Value 2011-2016
  • Table 110 Forecast Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2011-2016
  • Table 111 Forecast Consumer Foodservice Sales through Travel: % Transaction Growth 2011-2016
  • Table 112 Forecast Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2011-2016

Fast Food in Italy - Category Analysis

HEADLINES

TRENDS

  • The drop in average disposable income as a result of a high unemployment rate – that reached 9% at the end of 2011 – and the tough economic measures taken by the Italian government in order to contain the extraordinary public deficit, are the main factors shaping the average Italian disposable income which is dropping. However, this drop, instead of affecting sales, has actually favoured them significantly in FF outlets as it has in other CFS categories.

COMPETITIVE LANDSCAPE

  • Within chained fast food, by far the largest brand continues to be McDonald’s, which held a 64% share in value terms in 2011 going up by one full percentage point from 2010 and recording also the fastest growth rate. McDonald’s leading position was consolidated by its adding local products to its menu with attention to organoleptic properties, such as Mac sandwiches with Parmesan cheese, along with enhanced interior design and additional services such as playgrounds. The chain also benefited from the integration of the McCafé format into a growing number of outlets, which attracted new consumer groups. The second largest player in chained fast food is Autogrill, with its Spizzico brand, which retained a value share of 10%, despite losing share slightly from 2010, this was mainly due to a decreased number of visits in the outlets located along motorways given less traffic and less traveling in 2011; third place is covered by Burger King, with a 6% share that continues to gradually increase.

PROSPECTS

  • Successful fast food companies will have to walk a fine line between offering consumers a more sophisticated and sensorial experience – more so than they would expect from a typical fast food restaurant – while simultaneously remaining a source of value-priced nutrition and indulgence for the Italian population. The premium experience will evolve beyond offering premium ingredients and products on restaurant menus to include a more welcoming restaurant design, more choice and changing menus, added convenience and welcoming service. In this respect, it is notable that free Wi-Fi is increasingly being offered inside outlets, while McDonald’s is introducing play areas in many of its outlets, plus it is launching a card with which a customer can invite others over, in order to promote birthdays or kids gatherings, directly in the outlet.

CATEGORY DATA

  • Table 113 Fast Food by Category: Units/Outlets 2006-2011
  • Table 114 Fast Food by Category: Number of Transactions 2006-2011
  • Table 115 Fast Food by Category: Foodservice Value 2006-2011
  • Table 116 Fast Food by Category: % Units/Outlets Growth 2006-2011
  • Table 117 Fast Food by Category: % Transaction Growth 2006-2011
  • Table 118 Fast Food by Category: % Foodservice Value Growth 2006-2011
  • Table 119 Sales of Bakery Products Fast Food by Type 2008-2011
  • Table 120 Global Brand Owner Shares of Chained Fast Food 2007-2011
  • Table 121 Brand Shares of Chained Fast Food 2008-2011
  • Table 122 Forecast Sales in Fast Food by Category: Units/Outlets 2011-2016
  • Table 123 Forecast Sales in Fast Food by Category: Number of Transactions 2011-2016
  • Table 124 Forecast Sales in Fast Food by Category: Foodservice Value 2011-2016
  • Table 125 Forecast Sales in Fast Food by Category: % Units/Outlets Growth 2011-2016
  • Table 126 Forecast Sales in Fast Food by Category: % Transaction Growth 2011-2016
  • Table 127 Forecast Sales in Fast Food by Category: % Foodservice Value Growth 2011-2016

Full-Service Restaurants in Italy - Category Analysis

HEADLINES

TRENDS

  • In 2011, chained restaurants performed better than independent ones, as the former are still perceived as a novelty in Italy. Among them, casual restaurants fared rather better than the category overall, with a growth rate of 6% in value sales and transactions and a 12% increase in number of outlets, with the key to their success being price. They benefit from the fact that consumers perceive them as offering good value for money and the Rosso Pomodoro chain belonging to Vesevo Spa continued to drive sales in the category with undisputed success. Overall in 2011, full-service restaurants experienced a static growth rate in value sales which was in line with the review period CAGR. The category is quite mature, and economic uncertainty and a constrained young professionals social class have also restrained its growth.

COMPETITIVE LANDSCAPE

  • In 2011, Rossopomodoro (Gruppo Sebeto Srl), Fratelli la Bufala (Gruppo M6) and InterContinental Restaurants (Compagnia Generale della Ristorazione Srl) were the leading chained full-service restaurants. Their success is due to the fact that they are focused on pizza and meat; the two most appreciated dishes by Italians when eating out. The category has been quite static, with companies not undertaking significant investment given the uncertain economic conditions. Moreover, chained operators have to go through many bureaucratic steps before obtaining the authorisation needed to open new outlets, which makes expansion more difficult unless they register undisclosed profits such as Rossopomodoro and Fratelli La Bufala where the latter opened nine outlets across Italy in 2011.

PROSPECTS

  • Sales of full-service restaurants are expected to decline over the forecast period at a CAGR of almost 2% in constant value terms. Among the main factors, there are two relevant social-demographic ones contributing to this negative scenario: First is the ageing of the population and second is a young professional class with high potential to generate revenues in foodservice, which is increasingly constrained by employment conditions and ever-increasing unemployment; both factors are leading to a decrease in household spending capacity. Moreover, full-service restaurants will suffer from the growing importance of casual fast food and pizzerias, which are growing due to their offering good value for money. The full-service restaurants category is expected to experience a decline in terms of revenues, and also in terms of number of outlets, as, despite city expansions that are likely to happen during the forecast period, the category is not ready to undertake investments in the coming years and will have to suffer competition from alternative consumer foodservice channels such as takeaway, self-service places and high end fast food.

CATEGORY DATA

  • Table 128 Full-Service Restaurants by Category: Units/Outlets 2006-2011
  • Table 129 Full-Service Restaurants by Category: Number of Transactions 2006-2011
  • Table 130 Full-Service Restaurants by Category: Foodservice Value 2006-2011
  • Table 131 Full-Service Restaurants by Category: % Units/Outlets Growth 2006-2011
  • Table 132 Full-Service Restaurants by Category: % Transaction Growth 2006-2011
  • Table 133 Full-Service Restaurants by Category: % Foodservice Value Growth 2006-2011
  • Table 134 Global Brand Owner Shares of Chained Full-Service Restaurants 2007-2011
  • Table 135 Brand Shares of Chained Full-Service Restaurants 2008-2011
  • Table 136 Forecast Sales in Full-Service Restaurants by Category: Units/Outlets 2011-2016
  • Table 137 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2011-2016
  • Table 138 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2011-2016
  • Table 139 Forecast Sales in Full-Service Restaurants by Category: % Units/Outlets Growth 2011-2016
  • Table 140 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2011-2016
  • Table 141 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2011-2016

Self-Service Cafeterias in Italy - Category Analysis

HEADLINES

TRENDS

  • In 2011, locations determined the success of self-service cafeterias. Busy locations such as motorways, railway stations and shopping centres represent a mine of potential customers looking for a cheap and quick lunch. Nevertheless, in 2011, self-service cafeterias declined by 1% in value terms, which was not a too negative performance considering the economic scenario, growth was considerably lower than the review period CAGR of a positive 1%. The slowdown in value was in line with the decrease in number of outlets but not in line with the transactions growth where instead there was stability, showing that self-service cafeterias are still appealing for consumers because of their key locations and price convenience, although companies have been temporarily constraining their investments in new openings and closing down those outlets that do not generate profitable returns. Contraction in value sales was also triggered by the fact that in particular, chains are promoting aggressive price and promotional strategies to attract customers and maintain visit frequency.

COMPETITIVE LANDSCAPE

  • Autogrill is the leader in self-service cafeterias in Italy, with a 31% share of total value sales in 2011 as in 2010. In chained self-cafeterias, the company achieved a 39% share of total value sales. Autogrill operates in self-service cafeterias through its Ciao concept, with a total of 170 outlets. Autogrill enjoys strong brand recognition among Italian consumers, and the Ciao name is often used to refer to motorway service stations in general: The chain offers a quality service and a wide menu with exhaustive offers for everyone, including vegetarians and coeliac sufferers. Chef Express is the market leader in terms of outlets with 15 more outlets than Ciao, but far behind in terms of share of sales, with 15% of value in 2011.

PROSPECTS

  • Favourable price-quality ratios and strategic locations will be the major trends characterising self-service cafeterias during the forecast period. Most outlets are located in busy areas where customers’ purchasing behaviour is determined by the need for rapid service, and very few categories other than self-service cafeterias can effectively fulfil this need.

CATEGORY DATA

  • Table 142 Self-Service Cafeterias: Units/Outlets 2006-2011
  • Table 143 Self-Service Cafeterias: Number of Transactions 2006-2011
  • Table 144 Self-Service Cafeterias: Foodservice Value 2006-2011
  • Table 145 Self-Service Cafeterias: % Units/Outlets Growth 2006-2011
  • Table 146 Self-Service Cafeterias: % Transaction Growth 2006-2011
  • Table 147 Self-Service Cafeterias: % Foodservice Value Growth 2006-2011
  • Table 148 Global Brand Owner Shares of Chained Self-Service Cafeterias 2007-2011
  • Table 149 Brand Shares of Chained Self-Service Cafeterias 2008-2011
  • Table 150 Forecast Sales in Self-Service Cafeterias: Units/Outlets 2011-2016
  • Table 151 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2011-2016
  • Table 152 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2011-2016
  • Table 153 Forecast Sales in Self-Service Cafeterias: % Units/Outlets Growth 2011-2016
  • Table 154 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2011-2016
  • Table 155 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2011-2016

Street Stalls/Kiosks in Italy - Category Analysis

HEADLINES

TRENDS

  • The bulk of Italian street stalls/kiosks are mobile kiosks that sell ice cream and fresh drinks. These kiosks usually appear on Italian streets between mid-April and October. Other types of mobile kiosks are those which are opened over the Christmas period and sell typical festive products, or those attending open air events such as concerts, social gatherings, etc. Permanent outside kiosks are either concentrating their offers on sandwiches (mainly hotdogs, hamburgers, kebabs and 'Panino con porchetta') and bakery fried products, such as panzerotti, often located at beach areas. The only identified chains developed in Italy are specifically based on chicken, offering additional deep fried Italian specialities such as 'Olive Ascolane' (filled in olives), French fries, fried mozzarella and fried cream.

COMPETITIVE LANDSCAPE

  • The competitive environment remained very fragmented in 2011, due to the strong presence of independent operators. Within chained street stalls/kiosks, È Arrivato Paolino continued to lead in 2011, accounting for 47% of value sales within chained businesses, down from the 51% registered in 2010. The brand, which is present at a national level, offers traditional roasted and fried food. It is mainly located in shopping centres or thriving shopping areas. Cremonini SpA was the second ranked player in 2011, through its Mr Panino brand, which accounted for almost 5% of value sales of chained street stalls/kiosks in 2011.

PROSPECTS

  • Over the forecast period, constant value sales of street stalls/kiosks are expected to post a static CAGR of 0%, with frequency of visits remaining stable in constant value terms until 2016. People are expected to buy more food on-the-go, and street stalls/kiosks will still be a convenient and cheap option, which will be the main driver for the category. In addition the insignificant decrease in tourists' affluence in Italy will also help sales of street stalls/kiosks; especially the ones related to particular holiday times during the year or to folk events, to not fall negative.

CATEGORY DATA

  • Table 156 Street Stalls/Kiosks: Units/Outlets 2006-2011
  • Table 157 Street Stalls/Kiosks: Number of Transactions 2006-2011
  • Table 158 Street Stalls/Kiosks: Foodservice Value 2006-2011
  • Table 159 Street Stalls/Kiosks: % Units/Outlets Growth 2006-2011
  • Table 160 Street Stalls/Kiosks: % Transaction Growth 2006-2011
  • Table 161 Street Stalls/Kiosks: % Foodservice Value Growth 2006-2011
  • Table 162 Global Brand Owner Shares of Chained Street Stalls/Kiosks 2007-2011
  • Table 163 Brand Shares of Chained Street Stalls/Kiosks 2008-2011
  • Table 164 Forecast Sales in Street Stalls/Kiosks: Units/Outlets 2011-2016
  • Table 165 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2011-2016
  • Table 166 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2011-2016
  • Table 167 Forecast Sales in Street Stalls/Kiosks: % Units/Outlets Growth 2011-2016
  • Table 168 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2011-2016
  • Table 169 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Consumer Foodservice
    • Consumer Foodservice by Type
      • Chained Consumer Foodservice
      • Independent Consumer Foodservice
      • 100% Home Delivery/Takeaway
        • Chained 100% Home Delivery/Takeaway
        • Independent 100% Home Delivery/Takeaway
        • Pizza 100% Home Delivery/Takeaway
          • Chained Pizza 100% Home Delivery/Takeaway
          • Independent Pizza 100% Home Delivery/Takeaway
        • Other 100% Home Delivery/Takeaway
          • Chained Other 100% Home Delivery/Takeaway
          • Independent Other 100% Home Delivery/Takeaway
      • Cafés/Bars
        • Chained Cafés/Bars
        • Independent Cafés/Bars
        • Bars/Pubs
          • Chained Bars/Pubs
          • Independent Bars/Pubs
        • Cafés
          • Chained Cafés
          • Independent Cafés
        • Juice/Smoothie Bars
          • Chained Juice/Smoothie Bars
          • Independent Juice/Smoothie Bars
        • Specialist Coffee Shops
          • Chained Specialist Coffee Shops
          • Independent Specialist Coffee Shops
      • Full-Service Restaurants
        • Chained Full-Service Restaurants
        • Independent Full-Service Restaurants
        • Asian Full-Service Restaurants
          • Chained Asian Full-Service Restaurants
          • Independent Asian Full-Service Restaurants
        • European Full-Service Restaurants
          • Chained European Full-Service Restaurants
          • Independent European Full-Service Restaurants
        • Latin American Full-Service Restaurants
          • Chained Latin American Full-Service Restaurants
          • Independent Latin American Full-Service Restaurants
        • Middle Eastern Full-Service Restaurants
          • Chained Middle Eastern Full-Service Restaurants
          • Independent Middle Eastern Full-Service Restaurants
        • North American Full-Service Restaurants
          • Chained North American Full-Service Restaurants
          • Independent North American Full-Service Restaurants
        • Pizza Full-Service Restaurants
          • Chained Pizza Full-Service Restaurants
          • Independent Pizza Full-Service Restaurants
        • Other Full-Service Restaurants
          • Chained Other Full-Service Restaurants
          • Independent Other Full-Service Restaurants
        • Casual Dining Full-Service Restaurants
          • Chained Casual Dining Full-Service Restaurants
          • Independent Casual Dining Full-Service Restaurants
      • Fast Food
        • Chained Fast Food
        • Independent Fast Food
        • Asian Fast Food
          • Chained Asian Fast Food
          • Independent Asian Fast Food
        • Bakery Products Fast Food
          • Chained Bakery Products Fast Food
          • Independent Bakery Products Fast Food
        • Burger Fast Food
          • Chained Burger Fast Food
          • Independent Burger Fast Food
        • Chicken Fast Food
          • Chained Chicken Fast Food
          • Independent Chicken Fast Food
        • Convenience Stores Fast Food
          • Chained Convenience Stores Fast Food
          • Independent Convenience Stores Fast Food
        • Fish Fast Food
          • Chained Fish Fast Food
          • Independent Fish Fast Food
        • Ice Cream Fast Food
          • Chained Ice Cream Fast Food
          • Independent Ice Cream Fast Food
        • Latin American Fast Food
          • Chained Latin American Fast Food
          • Independent Latin American Fast Food
        • Middle Eastern Fast Food
          • Chained Middle Eastern Fast Food
          • Independent Middle Eastern Fast Food
        • Pizza Fast Food
          • Chained Pizza Fast Food
          • Independent Pizza Fast Food
        • Other Fast Food
          • Chained Other Fast Food
          • Independent Other Fast Food
        • Fast Casual Dining
      • Self-Service Cafeterias
        • Chained Self-Service Cafeterias
        • Independent Self-Service Cafeterias
      • Street Stalls/Kiosks
        • Chained Street Stalls/Kiosks
        • Independent Street Stalls/Kiosks
      • Pizza Consumer Foodservice
        • Chained Pizza Consumer Foodservice
          • Chained Pizza 100% Home Delivery/Takeaway
          • Chained Pizza Fast Food
          • Chained Pizza Full-Service Restaurants
        • Independent Pizza Consumer Foodservice
          • Independent Pizza 100% Home Delivery/Takeaway
          • Independent Pizza Fast Food
          • Independent Pizza Full-Service Restaurants
    • Consumer Foodservice by Location
      • Consumer Foodservice Through Standalone
        • 100% Home Delivery Through Standalone
        • Cafés/Bars Through Standalone
        • Fast Food Through Standalone
        • Full-Service Restaurants Through Standalone
        • Self-Service Cafeterias Through Standalone
        • Street Stalls/Kiosks Through Standalone
      • Consumer Foodservice Through Leisure
        • 100% Home Delivery Through Leisure
        • Cafés/Bars Through Leisure
        • Fast Food Through Leisure
        • Full-Service Restaurants Through Leisure
        • Self-Service Cafeterias Through Leisure
        • Street Stalls/Kiosks Through Leisure
      • Consumer Foodservice Through Retail
        • 100% Home Delivery Through Retail
        • Cafés/Bars Through Retail
        • Fast Food Through Retail
        • Full-Service Restaurants Through Retail
        • Self-Service Cafeterias Through Retail
        • Street Stalls/Kiosks Through Retail
      • Consumer Foodservice Through Lodging
        • 100% Home Delivery Through Lodging
        • Cafés/Bars Through Lodging
        • Fast Food Through Lodging
        • Full-Service Restaurants Through Lodging
        • Self-Service Cafeterias Through Lodging
        • Street Stalls/Kiosks Through Lodging
      • Consumer Foodservice Through Travel
        • 100% Home Delivery Through Travel
        • Cafés/Bars Through Travel
        • Fast Food Through Travel
        • Full-Service Restaurants Through Travel
        • Self-Service Cafeterias Through Travel
        • Street Stalls/Kiosks Through Travel

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by type
  • Chained vs independent
  • Eat-in vs take-away sales
  • Food vs drink sales
  • Pricing
  • Sales by location

Market size details:

  • Foodservice value retail selling price % growth
  • Foodservice value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Units/outlets
  • Units/outlets % growth
  • Units/outlets per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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