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Country Report

Consumer Foodservice in Malaysia

Aug 2011

Price: $1,900

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About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Consumer Foodservice industry in Malaysia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Consumer Foodservice industry in Malaysia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Malaysia for free:

The Consumer Foodservice in Malaysia market research report includes:

  • Analysis of key supply-side and demand trends
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Consumer Foodservice in Malaysia?
  • What are the major brands in Malaysia?
  • How are economic or demographic factors impacting the foodservice industry in #Country»?
  • How are multinational and local operators expanding in #Country»?
  • How have consumer lifestyle trends and eating habits influenced foodservice in #Country»?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Consumer Foodservice market research database.

Sample Analysis

EXECUTIVE SUMMARY

Overall market improvement due to rising consumer confidence

During 2010, the overall consumer foodservice in Malaysia saw improvement due to recovery from economic recession. People were more willing to spend on eating out, be it at full-service restaurants, fast food restaurants, fine dining or casual dining eateries. The high inflation rate in Malaysia did not really affect the spending power in the consumer foodservice market. Casual dining full-service restaurants saw positive value growth within consumer foodservice in Malaysia during 2010. The reasons behind this were the affordable pricing provided by casual dining full-service restaurants and the wide variety of menu options provided.

Increasing health consciousness among consumers in Malaysia

Consumers are becoming increasingly aware of health related matters. During 2010, the government of Malaysia invested heavily in reminding the public of the dangers of over-consumption of alcohol and tobacco, as well as salt and sugar. The government has come up with wide range of campaigns such as adverts on TV and campaigns jointly with schools in order to implant the idea of health consciousness in the minds of students. Therefore, consumers have switched their preferences to healthier foods offered by certain restaurants, and started consuming organic products. One example of healthier eating is the rise of street stalls/kiosks selling fruit juice in Malaysia. Some of the players like Juice Works, Juice Bars and Bobalicious Smoothies have seen an on-going trend in Malaysia which people aiming at a healthier lifestyle. Hence, they tend to target those consumers by offering nutritional smoothies or healthy juice as an alternative to breakfast or coffee.

Local companies and brands dominate consumer foodservice

QSR Brands, Golden Arches and Secret Recipe Cakes & Café dominated consumer foodservice in Malaysia. They have consistently marketed their products with a range of promotional marketing campaigns, for instance, a tea-time offering from 15.00hrs to 18.00hrs by Secret Recipe Cakes & Café. Continuous innovation of the company’s menu caused it to be able to outperform other competitors in consumer foodservice in Malaysia. Furthermore, Secret Recipe Cakes & Café expanded aggressively with more new outlets throughout Malaysia in 2010 which helped it to gain a high value share. In terms of multinational brands, KFC and McDonald’s opened more drive-thru outlets to capture more customers that demand the convenience provided by such eateries.

Independent foodservice providers continued to dominate

Independent foodservice providers continued to dominate consumer foodservice in Malaysia during 2010. Malaysia was overwhelmed with street stalls/kiosks in Malaysia and the majority of them are independent players. Bars/pubs, full-service restaurants and cafés are also predominantly independent foodservice providers. Despite the dominance of independent foodservice providers in Malaysia, chained foodservice providers are gradually gaining recognition in Malaysia. Most of the chained fast food players, such as KFC and McDonald’s have enjoyed popularity in Malaysia. Other local chained foodservice providers like Old Town White Coffee and Secret Recipe Cakes & Café aggressively expanded in terms of outlets in Malaysia to achieve higher value sales.

Potential hiking inflation rate slows growth in consumer foodservice

With the recovery of the economy, consumer confidence is expected to improve over the forecast period. Moreover, as more become time-poor and urbanisation continues to take place, more will turn to dining out for convenience. This is expected to boost positive performance for consumer foodservice in Malaysia. As already seen over the review period, consumer foodservice outlets will continue or find new ways to tap on social media tools, launch promotions and advertising campaigns to entice consumers and provide greater value. On the other hand, rising operational costs and raw material costs are likely to impose higher costs on consumers for dining out over the forecast period.

Table of Contents

Table of Contents

Consumer Foodservice in Malaysia - Industry Overview

EXECUTIVE SUMMARY

Overall market improvement due to rising consumer confidence

Increasing health consciousness among consumers in Malaysia

Local companies and brands dominate consumer foodservice

Independent foodservice providers continued to dominate

Potential hiking inflation rate slows growth in consumer foodservice

KEY TRENDS AND DEVELOPMENTS

Recovering economic condition of Malaysia boosted spending

FIFA World Cup 2010 boosts sales across the market

Delivery and drive-thru services becoming popular

Foodservice providers target certain times of day

Increased social media tools

CITY KEY TRENDS AND DEVELOPMENTS

Klang Valley

MARKET DATA

  • Table 1 Units, Transactions and Value Sales in Consumer Foodservice: 2005-2010
  • Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2005-2010
  • Table 3 Consumer Foodservice by Independent Vs Chained Outlets: Units/Outlets 2010
  • Table 4 Consumer Foodservice by Eat in Vs Takeaway 2010
  • Table 5 Consumer Foodservice by Food Vs Drinks Split 2010
  • Table 6 Sales in Consumer Foodservice by Location 2005-2010
  • Table 7 Leading Chained Consumer Foodservice Brands by Number of Units 2010
  • Table 8 Chained Consumer Foodservice Company Shares 2006-2010
  • Table 9 Chained Consumer Foodservice Brand Shares 2007-2010
  • Table 10 Forecast Units, Transactions and Value Sales in Consumer Foodservice: 2010-2015
  • Table 11 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2010-2015

APPENDIX

National Consumer Expenditure

Trade Association statistics

Other published national data source

OPERATING ENVIRONMENT

Franchising

DEFINITIONS

  • Summary 1 Research Sources

Consumer Foodservice in Malaysia - Company Profiles

Big Apple Interasia Sdn Bhd in Consumer Foodservice (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

Dragon-i Restaurant Sdn Bhd in Consumer Foodservice (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

Nando's Chickenland Malaysia Sdn Bhd in Consumer Foodservice (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 5 Nando’s Chickenland Malaysia Sdn Bhd: Competitive Position 2010

PappaRich Group Sdn Bhd in Consumer Foodservice (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

Rotiboy Bakeshoppe Sdn Bhd in Consumer Foodservice (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

100% Home Delivery/Takeaway in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Mass affluent segment was one of the fastest growing demographics in Malaysia. This segment comprised time-poor individuals with little time to spare and it encompassed those who earn between RM5,000 and RM20,000 a month. Due to the growth of the mass-affluent segment, 100% home delivery/takeaway is increasingly important. These consumers appreciate having food delivered to their home or workplace due to the lack of time to go out for dinner or prepare a meal themselves.

COMPETITIVE LANDSCAPE

  • Domino’s Pizza led 100% home delivery/takeaway in 2010 with a 55% share in value terms driven by its expansion through opening seven new outlets nationwide. Domino’s Pizza consistently distributes flyers containing discount coupons to residential and commercial areas to attract more customers to call for delivery or take-away from the restaurants. Pizza Hut remained in second position in 100% home delivery/takeaway, accounting for 9% of value sales. This is because Pizza Hut is still concentrating its business on family-style dine-in restaurants which allows families to visit and dine-in during weekends. Furthermore, Pizza Hut offered Lunch Express to appeal to working adults who dine-in during weekdays’ lunchtime. Canadian 2 for 1 Pizza retained its third position after Domino’s and Pizza Hut by capturing only 4% of value sales.

PROSPECTS

  • As the segment of mass-affluent continues to grow, it is expected that the trend of pizza home and office delivery will continue to develop over the forecast period. Consumers are becoming more time-constrained amid today’s hectic lifestyles; especially those who live in major cities. Therefore, they tend to prefer home or office delivery in order to save time spent on dining out.

CATEGORY DATA

  • Table 12 100% Home Delivery/Takeaway by Category: Units/Outlets 2005-2010
  • Table 13 100% Home Delivery/Takeaway by Category: Number of Transactions 2005-2010
  • Table 14 100% Home Delivery/Takeaway by Category: Foodservice Value 2005-2010
  • Table 15 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2005-2010
  • Table 16 100% Home Delivery/Takeaway by Category: % Transaction Growth 2005-2010
  • Table 17 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2005-2010
  • Table 18 Global Brand Owner Shares of Chained 100% Home Delivery/Takeaway 2006-2010
  • Table 19 Brand Shares of Chained 100% Home Delivery/Takeaway 2007-2010
  • Table 20 Forecast Sales in 100% Home Delivery/Takeaway by Category: Units/Outlets 2010-2015
  • Table 21 Forecast Sales in 100% Home Delivery/Takeaway by Category: Number of Transactions 2010-2015
  • Table 22 Forecast Sales in 100% Home Delivery/Takeaway by Category: Foodservice Value 2010-2015
  • Table 23 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2010-2015
  • Table 24 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Transaction Growth 2010-2015
  • Table 25 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2010-2015

Cafés/Bars in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Consumers were demanding something more than just the quality of food and beverages - creative concepts that enhance the ambience of cafés provide customers with a whole new experience, and themed cafés were popular in Malaysia in 2010. More and more specialist coffee shops started offering deals for specific times of day, such as a breakfast deal offered by Segafredo in 2010. The purpose of specialist coffee shops offering such deals was to attract more customers at specific times of day and increase total value sales.

COMPETITIVE LANDSCAPE

  • Secret Recipe Cakes & Café continued to rank first and led sales in 2010 with a 7% share of total value sales. Secret Recipe Cakes & Café expanded aggressively during 2010; opening 31 new outlets during the year. Opening of more new outlets enabled Secret Recipe Cakes & Café to capture more market share nationwide through exposure to a bigger portion of the population in Malaysia. Secret Recipe launched its tea-time promotion in February 2010, which involved giving out a cup of coffee (Flat White or Long Black) or tea free with every purchase of a slice of cake. The promotional time was between 15.00hrs and 18.00hrs daily.

PROSPECTS

  • The trend of lifestyle cafés is increasingly popular within Malaysia. Due to higher customer expectations, good quality food and beverages are no longer the only requirement of customers. They have started to demand unique ideas in terms of ambience in the cafés that they visit.

CATEGORY DATA

  • Table 26 Cafés/Bars by Category: Units/Outlets 2005-2010
  • Table 27 Cafés/Bars by Category: Number of Transactions 2005-2010
  • Table 28 Cafés/Bars by Category: Foodservice Value 2005-2010
  • Table 29 Cafés/Bars by Category: % Units/Outlets Growth 2005-2010
  • Table 30 Cafés/Bars by Category: % Transaction Growth 2005-2010
  • Table 31 Cafés/Bars by Category: % Foodservice Value Growth 2005-2010
  • Table 32 Global Brand Owner Shares of Chained Cafés/Bars 2006-2010
  • Table 33 Brand Shares of Chained Cafés/Bars 2007-2010
  • Table 34 Forecast Sales in Cafés/Bars by Category: Units/Outlets 2010-2015
  • Table 35 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2010-2015
  • Table 36 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2010-2015
  • Table 37 Forecast Sales in Cafés/Bars by Category: % Units/Outlets Growth 2010-2015
  • Table 38 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2010-2015
  • Table 39 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2010-2015

Consumer Foodservice by Location in Malaysia - Category Analysis

HEADLINES

TRENDS

  • In 2010, new shopping centres such as Empire Shopping Gallery and Fahrenheit 88 opened in Malaysia. Due to the opening of new shopping centres, the number of consumer foodservice outlets within retail locations increased.

COMPETITIVE LANDSCAPE

  • Retail, travel and lodging remained the strongest outlet growth locations during 2010. Newly opened shopping centres as well as hypermarkets remained among the key factors behind the outlet growth in 2010. The refurbishment and reopening of Subang Skypark, one of the terminals at Malaysia’s international airport, assisted in boosting the outlet growth of travel locations during 2010.

PROSPECTS

  • The slowdown of shopping centres opening will eventually cause the growth of consumer foodservice within retail locations in Malaysia to be slower. However, the opening of Subang Skypark will eventually boost the growth in sales of travel locations over the forecast period due to the incoming of tourists to Malaysia.

CATEGORY DATA

  • Table 40 Consumer Foodservice Sales by Location: Units/Outlets 2005-2010
  • Table 41 Consumer Foodservice Sales by Location: Number of Transactions 2005-2010
  • Table 42 Consumer Foodservice Sales by Location: Foodservice Value 2005-2010
  • Table 43 Consumer Foodservice Sales by Location: % Units/Outlets Growth 2005-2010
  • Table 44 Consumer Foodservice Sales by Location: % Transaction Growth 2005-2010
  • Table 45 Consumer Foodservice Sales by Location: % Foodservice Value Growth 2005-2010
  • Table 46 Consumer Foodservice Sales through Standalone: Units/Outlets 2005-2010
  • Table 47 Consumer Foodservice Sales through Standalone: Number of Transactions 2005-2010
  • Table 48 Consumer Foodservice Sales through Standalone: Foodservice Value 2005-2010
  • Table 49 Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2005-2010
  • Table 50 Consumer Foodservice Sales through Standalone: % Transaction Growth 2005-2010
  • Table 51 Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2005-2010
  • Table 52 Consumer Foodservice Sales through Leisure: Units/Outlets 2005-2010
  • Table 53 Consumer Foodservice Sales through Leisure: Number of Transactions 2005-2010
  • Table 54 Consumer Foodservice Sales through Leisure: Foodservice Value 2005-2010
  • Table 55 Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2005-2010
  • Table 56 Consumer Foodservice Sales through Leisure: % Transaction Growth 2005-2010
  • Table 57 Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2005-2010
  • Table 58 Consumer Foodservice Sales through Retail: Units/Outlets 2005-2010
  • Table 59 Consumer Foodservice Sales through Retail: Number of Transactions 2005-2010
  • Table 60 Consumer Foodservice Sales through Retail: Foodservice Value 2005-2010
  • Table 61 Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2005-2010
  • Table 62 Consumer Foodservice Sales through Retail: % Transaction Growth 2005-2010
  • Table 63 Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2005-2010
  • Table 64 Consumer Foodservice Sales through Lodging: Units/Outlets 2005-2010
  • Table 65 Consumer Foodservice Sales through Lodging: Number of Transactions 2005-2010
  • Table 66 Consumer Foodservice Sales through Lodging: Foodservice Value 2005-2010
  • Table 67 Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2005-2010
  • Table 68 Consumer Foodservice Sales through Lodging: % Transaction Growth 2005-2010
  • Table 69 Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2005-2010
  • Table 70 Consumer Foodservice Sales through Travel: Units/Outlets 2005-2010
  • Table 71 Consumer Foodservice Sales through Travel: Number of Transactions 2005-2010
  • Table 72 Consumer Foodservice Sales through Travel: Foodservice Value 2005-2010
  • Table 73 Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2005-2010
  • Table 74 Consumer Foodservice Sales through Travel: % Transaction Growth 2005-2010
  • Table 75 Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2005-2010
  • Table 76 Forecast Consumer Foodservice Sales by Location: Units/Outlets 2010-2015
  • Table 77 Forecast Consumer Foodservice Sales by Location: Number of Transactions 2010-2015
  • Table 78 Forecast Consumer Foodservice Sales by Location: Foodservice Value 2010-2015
  • Table 79 Forecast Consumer Foodservice Sales by Location: % Units/Outlets Growth 2010-2015
  • Table 80 Forecast Consumer Foodservice Sales by Location: % Transaction Growth 2010-2015
  • Table 81 Forecast Consumer Foodservice Sales by Location: % Foodservice Value Growth 2010-2015
  • Table 82 Forecast Consumer Foodservice Sales through Standalone: Units/Outlets 2010-2015
  • Table 83 Forecast Consumer Foodservice Sales through Standalone: Number of Transactions 2010-2015
  • Table 84 Forecast Consumer Foodservice Sales through Standalone: Foodservice Value 2010-2015
  • Table 85 Forecast Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2010-2015
  • Table 86 Forecast Consumer Foodservice Sales through Standalone: % Transaction Growth 2010-2015
  • Table 87 Forecast Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2010-2015
  • Table 88 Forecast Consumer Foodservice Sales through Leisure: Units/Outlets 2010-2015
  • Table 89 Forecast Consumer Foodservice Sales through Leisure: Number of Transactions 2010-2015
  • Table 90 Forecast Consumer Foodservice Sales through Leisure: Foodservice Value 2010-2015
  • Table 91 Forecast Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2010-2015
  • Table 92 Forecast Consumer Foodservice Sales through Leisure: % Transaction Growth 2010-2015
  • Table 93 Forecast Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2010-2015
  • Table 94 Forecast Consumer Foodservice Sales through Retail: Units/Outlets 2010-2015
  • Table 95 Forecast Consumer Foodservice Sales through Retail: Number of Transactions 2010-2015
  • Table 96 Forecast Consumer Foodservice Sales through Retail: Foodservice Value 2010-2015
  • Table 97 Forecast Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2010-2015
  • Table 98 Forecast Consumer Foodservice Sales through Retail: % Transaction Growth 2010-2015
  • Table 99 Forecast Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2010-2015
  • Table 100 Forecast Consumer Foodservice Sales through Lodging: Units/Outlets 2010-2015
  • Table 101 Forecast Consumer Foodservice Sales through Lodging: Number of Transactions 2010-2015
  • Table 102 Forecast Consumer Foodservice Sales through Lodging: Foodservice Value 2010-2015
  • Table 103 Forecast Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2010-2015
  • Table 104 Forecast Consumer Foodservice Sales through Lodging: % Transaction Growth 2010-2015
  • Table 105 Forecast Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2010-2015
  • Table 106 Forecast Consumer Foodservice Sales through Travel: Units/Outlets 2010-2015
  • Table 107 Forecast Consumer Foodservice Sales through Travel: Number of Transactions 2010-2015
  • Table 108 Forecast Consumer Foodservice Sales through Travel: Foodservice Value 2010-2015
  • Table 109 Forecast Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2010-2015
  • Table 110 Forecast Consumer Foodservice Sales through Travel: % Transaction Growth 2010-2015
  • Table 111 Forecast Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2010-2015

Fast Food in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Malaysia has seen an increasing trend of obesity within the population in 2010. According to The Star, there was a survey involving 10,000 students conducted in 2010 which showed that 24% of students aged six and 12 were either overweight or obese. The Malaysian Government is seeking ways to trim down obesity cases. To achieve that, the Health Ministry is reviewing its public awareness programmes on healthy living. This worrying trend potentially affected fast food as it is high in fat. Consumers in Malaysia that are health conscious simply switched their preferences to more healthy offerings, such as organic meals or healthy juice which could be used to replace a meal.

COMPETITIVE LANDSCAPE

  • QSR Brands led sales through its KFC brand, accounting for 44% of total value sales in 2010. KFC recorded RM1,500 million in current value terms in 2010. KFC was able to maintain its position as the leader in fast food due to the strong established brand name in Malaysia. KFC rolled out an advertising campaign in Malaysia during 2010 to launch its new products, such as Toasted Pocketful and Colonel’s Royal Briyani Combo to generate excitement among the public.

PROSPECTS

  • Over the forecast period, fast food is expected to experience growth in value sales. Fast food operators will continue investing in various campaigns and advertising to strengthen their brands’ positions within Malaysia. As drive-thru provides great convenience to consumers, KFC for one is planning to open 12 additional new drive-thru outlets in 2011. Even Carl’s Jr opened its first drive-thru outlet at The Mines Shopping Mall, picking up on the current trend of the convenience that consumers seek.

CATEGORY DATA

  • Table 112 Fast Food by Category: Units/Outlets 2005-2010
  • Table 113 Fast Food by Category: Number of Transactions 2005-2010
  • Table 114 Fast Food by Category: Foodservice Value 2005-2010
  • Table 115 Fast Food by Category: % Units/Outlets Growth 2005-2010
  • Table 116 Fast Food by Category: % Transaction Growth 2005-2010
  • Table 117 Fast Food by Category: % Foodservice Value Growth 2005-2010
  • Table 118 Sales of Bakery Products Fast Food by Type 2007-2010
  • Table 119 Global Brand Owner Shares of Chained Fast Food 2006-2010
  • Table 120 Brand Shares of Chained Fast Food 2007-2010
  • Table 121 Forecast Sales in Fast Food by Category: Units/Outlets 2010-2015
  • Table 122 Forecast Sales in Fast Food by Category: Number of Transactions 2010-2015
  • Table 123 Forecast Sales in Fast Food by Category: Foodservice Value 2010-2015
  • Table 124 Forecast Sales in Fast Food by Category: % Units/Outlets Growth 2010-2015
  • Table 125 Forecast Sales in Fast Food by Category: % Transaction Growth 2010-2015
  • Table 126 Forecast Sales in Fast Food by Category: % Foodservice Value Growth 2010-2015

Full-Service Restaurants in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Recovering economic conditions encouraged more full-service restaurants to continue in their promotional activities to attract more consumers. Despite of the rising cost of living due to inflation and reduction of subsidy given to Malaysian, consumers were becoming more price-conscious, especially towards spending in full-service restaurants as they normally cost more.

COMPETITIVE LANDSCAPE

  • QSR Brands Sdn Bhd leads sales in 2010 through its Pizza Hut full-service restaurant by achieving RM400 million in current value terms which is equivalent to 4% of value sales in 2010. Pizza Hut has portrayed itself as a pizza casual dining place especially for family dining. Continuous improvement and introduction of new menus are among the reasons for the high sales value in 2010. Pizza Hut launched several promotions and new menus during 2010 which helped it to stand out from other chained full-service restaurants. In addition to that, various promotions were consistently offered to the public to attract more customers.

PROSPECTS

  • Large numbers of players in full-service restaurants generated intense competition. Full-service restaurant providers have to continue with their efforts to distinguish themselves from competitors through enhancing customers’ experiences by improving the restaurant ambience, providing more value-added services, such as delivery services and Wi-Fi connections, and also promotions, by using on-ground promotions or social media tools. Social media such as Facebook, Twitter, Groupons, Foursquare and Dealmates are increasingly gaining popularity within Malaysia. Large volumes of promotions were run via these social media tools, such as discount coupons and so on. Therefore, it is predicted that more full-service restaurant players will utilise social media as an important tool in advertising and promotion.

CATEGORY DATA

  • Table 127 Full-Service Restaurants by Category: Units/Outlets 2005-2010
  • Table 128 Full-Service Restaurants by Category: Number of Transactions 2005-2010
  • Table 129 Full-Service Restaurants by Category: Foodservice Value 2005-2010
  • Table 130 Full-Service Restaurants by Category: % Units/Outlets Growth 2005-2010
  • Table 131 Full-Service Restaurants by Category: % Transaction Growth 2005-2010
  • Table 132 Full-Service Restaurants by Category: % Foodservice Value Growth 2005-2010
  • Table 133 Global Brand Owner Shares of Chained Full-Service Restaurants 2006-2010
  • Table 134 Brand Shares of Chained Full-Service Restaurants 2007-2010
  • Table 135 Forecast Sales in Full-Service Restaurants by Category: Units/Outlets 2010-2015
  • Table 136 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2010-2015
  • Table 137 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2010-2015
  • Table 138 Forecast Sales in Full-Service Restaurants by Category: % Units/Outlets Growth 2010-2015
  • Table 139 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2010-2015
  • Table 140 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2010-2015

Self-Service Cafeterias in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Independent self-service cafeterias in Malaysia remained fragmented in 2010. The number of players is still growing and self-service cafeterias in Malaysia is becoming saturated. Therefore, there was little room for growth of independent self-service cafeterias in Malaysia.

COMPETITIVE LANDSCAPE

  • Others self-service cafeterias led self-service cafeterias in 2010; contributing over 97% of total value sales. This was mainly due to the highly fragmented industry with large numbers of independent players in Malaysia.

PROSPECTS

  • Independent self-service cafeterias will continue to grow over the forecast period, but at a slower pace than over the review period in value terms. This is due to the highly saturated market which means that higher growth is just not possible in Malaysia. Few new players are expected in self-service cafeterias over the forecast period.

CATEGORY DATA

  • Table 141 Self-Service Cafeterias: Units/Outlets 2005-2010
  • Table 142 Self-Service Cafeterias: Number of Transactions 2005-2010
  • Table 143 Self-Service Cafeterias: Foodservice Value 2005-2010
  • Table 144 Self-Service Cafeterias: % Units/Outlets Growth 2005-2010
  • Table 145 Self-Service Cafeterias: % Transaction Growth 2005-2010
  • Table 146 Self-Service Cafeterias: % Foodservice Value Growth 2005-2010
  • Table 147 Global Brand Owner Shares of Chained Self-Service Cafeterias 2006-2010
  • Table 148 Brand Shares of Chained Self-Service Cafeterias 2007-2010
  • Table 149 Forecast Sales in Self-Service Cafeterias: Units/Outlets 2010-2015
  • Table 150 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2010-2015
  • Table 151 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2010-2015
  • Table 152 Forecast Sales in Self-Service Cafeterias: % Units/Outlets Growth 2010-2015
  • Table 153 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2010-2015
  • Table 154 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2010-2015

Street Stalls/Kiosks in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Street stalls/kiosks are increasingly popular in Malaysia. More and more snacks food that originated from other countries are being introduced in Malaysia through street stalls/kiosks. Most of the street stalls/kiosks were set up in shopping centres due to the advantage of gaining access to a high number of potential customers and low set up costs. Foreign foodservice operators like Snowflake and Shimino made use of this entrance strategy to test out their performances in Malaysia.

COMPETITIVE LANDSCAPE

  • Street stalls/kiosks remained highly fragmented in 2010, with many independent street stalls operating in Malaysia, covering most geographical areas. However, Nineteen O One Sdn Bhd continued to drive the value growth of chained street stalls/kiosks with the highest value sales in 2010.

PROSPECTS

  • Over the forecast period, domestic players are expected to attract new customers in shopping centres within Malaysia. They will seek greater access to customers by moving towards entrepreneurship through opening chained street stalls/kiosks in various shopping centres with the same brand name. However, street stalls/kiosks is becoming saturated as its existing value share is considerable, which will eventually cause value growth to slow down over the forecast period.

CATEGORY DATA

  • Table 155 Street Stalls/Kiosks: Units/Outlets 2005-2010
  • Table 156 Street Stalls/Kiosks: Number of Transactions 2005-2010
  • Table 157 Street Stalls/Kiosks: Foodservice Value 2005-2010
  • Table 158 Street Stalls/Kiosks: % Units/Outlets Growth 2005-2010
  • Table 159 Street Stalls/Kiosks: % Transaction Growth 2005-2010
  • Table 160 Street Stalls/Kiosks: % Foodservice Value Growth 2005-2010
  • Table 161 Global Brand Owner Shares of Chained Street Stalls/Kiosks 2006-2010
  • Table 162 Brand Shares of Chained Street Stalls/Kiosks 2007-2010
  • Table 163 Forecast Sales in Street Stalls/Kiosks: Units/Outlets 2010-2015
  • Table 164 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2010-2015
  • Table 165 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2010-2015
  • Table 166 Forecast Sales in Street Stalls/Kiosks: % Units/Outlets Growth 2010-2015
  • Table 167 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2010-2015
  • Table 168 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Consumer Foodservice
    • Consumer Foodservice by Type
      • Chained Consumer Foodservice
      • Independent Consumer Foodservice
      • 100% Home Delivery/Takeaway
        • Chained 100% Home Delivery/Takeaway
        • Independent 100% Home Delivery/Takeaway
        • Pizza 100% Home Delivery/Takeaway
          • Chained Pizza 100% Home Delivery/Takeaway
          • Independent Pizza 100% Home Delivery/Takeaway
        • Other 100% Home Delivery/Takeaway
          • Chained Other 100% Home Delivery/Takeaway
          • Independent Other 100% Home Delivery/Takeaway
      • Cafés/Bars
        • Chained Cafés/Bars
        • Independent Cafés/Bars
        • Bars/Pubs
          • Chained Bars/Pubs
          • Independent Bars/Pubs
        • Cafés
          • Chained Cafés
          • Independent Cafés
        • Juice/Smoothie Bars
          • Chained Juice/Smoothie Bars
          • Independent Juice/Smoothie Bars
        • Specialist Coffee Shops
          • Chained Specialist Coffee Shops
          • Independent Specialist Coffee Shops
      • Full-Service Restaurants
        • Chained Full-Service Restaurants
        • Independent Full-Service Restaurants
        • Asian Full-Service Restaurants
          • Chained Asian Full-Service Restaurants
          • Independent Asian Full-Service Restaurants
        • European Full-Service Restaurants
          • Chained European Full-Service Restaurants
          • Independent European Full-Service Restaurants
        • Latin American Full-Service Restaurants
          • Chained Latin American Full-Service Restaurants
          • Independent Latin American Full-Service Restaurants
        • Middle Eastern Full-Service Restaurants
          • Chained Middle Eastern Full-Service Restaurants
          • Independent Middle Eastern Full-Service Restaurants
        • North American Full-Service Restaurants
          • Chained North American Full-Service Restaurants
          • Independent North American Full-Service Restaurants
        • Pizza Full-Service Restaurants
          • Chained Pizza Full-Service Restaurants
          • Independent Pizza Full-Service Restaurants
        • Other Full-Service Restaurants
          • Chained Other Full-Service Restaurants
          • Independent Other Full-Service Restaurants
        • Casual Dining Full-Service Restaurants
      • Fast Food
        • Chained Fast Food
        • Independent Fast Food
        • Asian Fast Food
          • Chained Asian Fast Food
          • Independent Asian Fast Food
        • Bakery Products Fast Food
          • Chained Bakery Products Fast Food
          • Independent Bakery Products Fast Food
        • Burger Fast Food
          • Chained Burger Fast Food
          • Independent Burger Fast Food
        • Chicken Fast Food
          • Chained Chicken Fast Food
          • Independent Chicken Fast Food
        • Convenience Stores Fast Food
          • Chained Convenience Stores Fast Food
          • Independent Convenience Stores Fast Food
        • Fish Fast Food
          • Chained Fish Fast Food
          • Independent Fish Fast Food
        • Ice Cream Fast Food
          • Chained Ice Cream Fast Food
          • Independent Ice Cream Fast Food
        • Latin American Fast Food
          • Chained Latin American Fast Food
          • Independent Latin American Fast Food
        • Middle Eastern Fast Food
          • Chained Middle Eastern Fast Food
          • Independent Middle Eastern Fast Food
        • Pizza Fast Food
          • Chained Pizza Fast Food
          • Independent Pizza Fast Food
        • Other Fast Food
          • Chained Other Fast Food
          • Independent Other Fast Food
        • Fast Casual Dining
      • Self-Service Cafeterias
        • Chained Self-Service Cafeterias
        • Independent Self-Service Cafeterias
      • Street Stalls/Kiosks
        • Chained Street Stalls/Kiosks
        • Independent Street Stalls/Kiosks
      • Pizza Consumer Foodservice
        • Chained Pizza Consumer Foodservice
          • Chained Pizza 100% Home Delivery/Takeaway
          • Chained Pizza Fast Food
          • Chained Pizza Full-Service Restaurants
        • Independent Pizza Consumer Foodservice
          • Independent Pizza 100% Home Delivery/Takeaway
          • Independent Pizza Fast Food
          • Independent Pizza Full-Service Restaurants
    • Consumer Foodservice by Location
      • Consumer Foodservice Through Standalone
        • 100% Home Delivery Through Standalone
        • Cafés/Bars Through Standalone
        • Fast Food Through Standalone
        • Full-Service Restaurants Through Standalone
        • Self-Service Cafeterias Through Standalone
        • Street Stalls/Kiosks Through Standalone
      • Consumer Foodservice Through Leisure
        • 100% Home Delivery Through Leisure
        • Cafés/Bars Through Leisure
        • Fast Food Through Leisure
        • Full-Service Restaurants Through Leisure
        • Self-Service Cafeterias Through Leisure
        • Street Stalls/Kiosks Through Leisure
      • Consumer Foodservice Through Retail
        • 100% Home Delivery Through Retail
        • Cafés/Bars Through Retail
        • Fast Food Through Retail
        • Full-Service Restaurants Through Retail
        • Self-Service Cafeterias Through Retail
        • Street Stalls/Kiosks Through Retail
      • Consumer Foodservice Through Lodging
        • 100% Home Delivery Through Lodging
        • Cafés/Bars Through Lodging
        • Fast Food Through Lodging
        • Full-Service Restaurants Through Lodging
        • Self-Service Cafeterias Through Lodging
        • Street Stalls/Kiosks Through Lodging
      • Consumer Foodservice Through Travel
        • 100% Home Delivery Through Travel
        • Cafés/Bars Through Travel
        • Fast Food Through Travel
        • Full-Service Restaurants Through Travel
        • Self-Service Cafeterias Through Travel
        • Street Stalls/Kiosks Through Travel

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by type
  • Chained vs independent
  • Eat-in vs take-away sales
  • Food vs drink sales
  • Pricing
  • Sales by location

Market size details:

  • Foodservice value retail selling price % growth
  • Foodservice value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price real (constant 2008) prices % growth
  • Foodservice value retail selling price real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Units/outlets
  • Units/outlets % growth
  • Units/outlets per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Foodservice value retail selling price nominal (current) prices % growth
  • Foodservice value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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