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Country Report

Consumer Foodservice in Thailand

Dec 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Negative value growth in 2011

Consumer foodservice saw a decline in current value terms and in terms of transactions in 2011, whilst outlet growth was only 1%. The flooding in the last quarter of 2011 was the key factor which negatively affected overall growth. Independent outlets were more strongly affected than large chained outlets due to weaker protection plans, and needed to close down temporarily. However, chained outlets were able to maintain positive growth due to strong penetration from the beginning of the year, despite the flooding slowing the growth of chained foodservice towards the end of the year.

Unique store décor to build strong branding

During the review period, foodservice operators, especially of specialist coffee shops, fast food outlets and full-service restaurants, continued to carry out store renovations in order to offer a comfortable atmosphere and create a unique feel to outlets. Besides, extra services, such as wirelesss internet, television, book/magazine corners were available in order to encourage customers to stay in outlets for longer. A wider variety of beverages, bakery products, desserts or snacks was also offered in order to boost spending. Furthermore, some players created a theme for their outlets in order to attract interest from consumers, for instance “dining in the park”. Some players used technology to improve their services, for example consumers could order food via an iPad.

CP All continues to lead chained consumer foodservice

In a fragmented market with a large number of players, 7-Eleven from CP All continued to lead with a 6% value share in 2011. The company continued to carry out aggressive outlet expansion, with 400-500 new stores a year. The company aims to reach 7,000 stores in 2014. It aims to offer convenience food in its stores, and has supported its strategy with a variety of RTE menus, advertising and price promotions.

Independent operators continue to lose share

Although independent operators accounted for a 76% value share in 2011, they continued to lose share to chained operators. Independent operators have less negotiating power and weaker cash flow compared with chained operators. Many independent operators cannot make a strong commitment to carry out ongoing expansion, innovation and marketing activities. Besides, independent operators are more strongly affected by economic and political uncertainties, as well as natural disasters, than chained operators.

Slow growth is anticipated over the forecast period

Over the forecast period, the performance of consumer foodservice in Thailand is anticipated to remain positive, but with low single-digit constant value growth year-on-year. This is because several unfavourable factors, such as economic and political uncertainty, as well as natural disasters, are likely to be seen. However, the leading chained operators will continue to carry out ongoing outlet expansion, store and menu innovation, marketing activities, advertising, promotional and customer relationship management campaigns, which will add dynamism to the market.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Consumer Foodservice by Location industry in Thailand with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Consumer Foodservice by Location industry in Thailand, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Thailand for free:

The Consumer Foodservice by Location in Thailand market research report includes:

  • Analysis of key supply-side and demand trends
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Consumer Foodservice by Location in Thailand?
  • What are the major brands in Thailand?
  • How are economic or demographic factors impacting the foodservice industry in #Country»?
  • How are multinational and local operators expanding in #Country»?
  • How have consumer lifestyle trends and eating habits influenced foodservice in #Country»?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Consumer Foodservice market research database.

Table of Contents

Table of Contents

Consumer Foodservice in Thailand - Industry Overview

EXECUTIVE SUMMARY

Negative value growth in 2011

Unique store décor to build strong branding

CP All continues to lead chained consumer foodservice

Independent operators continue to lose share

Slow growth is anticipated over the forecast period

KEY TRENDS AND DEVELOPMENTS

Flooding reduces the production capacity of the leading manufacturers

Unique store décor to create a strong connection with consumers

Online marketing helps to add dynamism to the market

The growing importance of delivery services

Packaged food and drink responds to hectic and on-the-go lifestyles

MARKET DATA

  • Table 1 Units, Transactions and Value Sales in Consumer Foodservice: 2006-2011
  • Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2006-2011
  • Table 3 Consumer Foodservice by Independent Vs Chained Outlets: Units/Outlets 2011
  • Table 4 Consumer Foodservice by Eat in Vs Takeaway 2011
  • Table 5 Consumer Foodservice by Food Vs Drinks Split 2011
  • Table 6 Sales in Consumer Foodservice by Location 2006-2011
  • Table 7 Leading Chained Consumer Foodservice Brands by Number of Units 2011
  • Table 8 Chained Consumer Foodservice Company Shares 2007-2011
  • Table 9 Chained Consumer Foodservice Brand Shares 2008-2011
  • Table 10 Forecast Units, Transactions and Value Sales in Consumer Foodservice: 2011-2016
  • Table 11 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2011-2016

APPENDIX

National Consumer Expenditure

National statistical data for number of business establishments by type

  • Table 12 Number of business establishments by type 2005-2009

OPERATING ENVIRONMENT

Franchising

SOURCES

  • Summary 1 Research Sources

Consumer Foodservice in Thailand - Company Profiles

Central Restaurants Group in Consumer Foodservice (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 4 Central Restaurants Group: Competitive Position 2011

CP All PCL in Consumer Foodservice (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 7 CP All PCL: Competitive Position 2011

Hot Pot PCL in Consumer Foodservice (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 10 Hot Pot PCL: Competitive Position 2011

Oishi Group PCL in Consumer Foodservice (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 13 Oishi Group PCL: Competitive Position 2011

True Life Retail Co Ltd in Consumer Foodservice (Thailand)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

SUPPLIERS

COMPETITIVE POSITIONING

  • Summary 16 True Life Retail Co Ltd: Competitive Position 2011

100% Home Delivery/Takeaway in Thailand - Category Analysis

HEADLINES

TRENDS

  • 100% home delivery/takeaway registered good growth of 3% in current value terms in 2011, as in the period 2009-2011, Thailand faced several issues which supported home delivery/takeaway because consumers preferred to buy food to take home, or have a delivery service. However, growth in 100% home delivery/takeaway in 2011 was slower if compared with the review period. Consumers could find alternatives in terms of the increasing delivery services from full-service restaurants and fast food operators. Besides, leading chained full-service restaurants and fast food operators continued to intensively promote their delivery services, which created strong awareness amongst consumers.

COMPETITIVE LANDSCAPE

  • 100% home delivery/takeaway is still considered fragmented, due to the strength of independent other home delivery/takeaway. However, The Pizza Co from Minor International is the most successful chained company in 100% home delivery/takeaway, with a 53% value share of chained 100% home delivery/takeaway in 2011. The company has continued to put strong a focus on delivery/takeaway with aggressive promotional campaigns, particularly buy-one get-one-free campaigns. The company registered healthy growth despite the flooding in 2011. This was because the company was very well-prepared to handle the situation. The company relocated some of the raw materials inventories to safer back-up sites, set up temporary distribution hubs in major parts of Thailand to relieve the pressure on logistics to frequently replenish busy upcountry stores, and sought additional lists of suppliers, from both domestic and international sources.

PROSPECTS

  • 100% home delivery/takeaway is expected to see steady positive growth over the forecast period. The constant value CAGR is expected to remain at 4% over the forecast period. The political situation is expected to remain stable over the forecast period, and this, combined with the continued hectic lifestyles of consumers, is expected to support the good growth of 100% home delivery/takeaway. Pizza 100% home delivery/takeaway is expected to account for a much higher share of sales, as the idea of eating pizza becomes more common, especially in urban areas. Meanwhile, other 100% home delivery/takeaway is forecast to see slower growth due to the strong competition from take away and delivery services from fast food outlets and full-service restaurants.

CATEGORY DATA

  • Table 13 100% Home Delivery/Takeaway by Category: Units/Outlets 2006-2011
  • Table 14 100% Home Delivery/Takeaway by Category: Number of Transactions 2006-2011
  • Table 15 100% Home Delivery/Takeaway by Category: Foodservice Value 2006-2011
  • Table 16 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2006-2011
  • Table 17 100% Home Delivery/Takeaway by Category: % Transaction Growth 2006-2011
  • Table 18 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2006-2011
  • Table 19 Global Brand Owner Shares of Chained 100% Home Delivery/Takeaway 2007-2011
  • Table 20 Brand Shares of Chained 100% Home Delivery/Takeaway 2008-2011
  • Table 21 Forecast Sales in 100% Home Delivery/Takeaway by Category: Units/Outlets 2011-2016
  • Table 22 Forecast Sales in 100% Home Delivery/Takeaway by Category: Number of Transactions 2011-2016
  • Table 23 Forecast Sales in 100% Home Delivery/Takeaway by Category: Foodservice Value 2011-2016
  • Table 24 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Units/Outlets Growth 2011-2016
  • Table 25 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Transaction Growth 2011-2016
  • Table 26 Forecast Sales in 100% Home Delivery/Takeaway by Category: % Foodservice Value Growth 2011-2016

Cafés/Bars in Thailand - Category Analysis

HEADLINES

TRENDS

  • Cafés/bars showed declining growth in the review period, as large numbers of independent cafés/bars had to close down during the period 2009-2011, and independent outlets accounted for a 97% share of value sales in cafés/bars in Thailand in 2011. These outlets, particularly those with a poor financial position, were not able to survive in the market during the economic recession in 2009, political unrest in 2010 and flooding in 2011, which led to sluggish growth in overall outlets during the last three years.

COMPETITIVE LANDSCAPE

  • Starbucks Coffee (Thailand) Co Ltd continued to maintain the leading position in chained cafés/bars in 2011 in terms of value sales. The company continued to open new outlets, but opened only 10 outlets in 2011, compared with strong outlet expansion during the period 2002-2009. The company continues to expand its outlets via educational institutes, petrol stations, community malls, cinemas, spas and fitness centres. The company aims to introduce instant coffee to be sold in Starbucks outlets in order to meet the increasing demand for convenience. In terms of store renovations, the company has focused on the “Green Store” concept to reduce the usage of electricity and water, as well as recycling paper coffee cups. The company is very active in terms of using social media, especially Facebook, to communicate with consumers.

PROSPECTS

  • Overall cafés/bars is anticipated to increase by a CAGR of 4% over the forecast period, with bars/pubs, which accounts for a 94% value share in 2011 and throughout the forecast period, expected to see a recovery in growth over the forecast period. After the political turmoil, as well as the flooding, players in bars/pubs are expected to boost sales with promotions and new outlet expansion.

CATEGORY DATA

  • Table 27 Cafés/Bars by Category: Units/Outlets 2006-2011
  • Table 28 Cafés/Bars by Category: Number of Transactions 2006-2011
  • Table 29 Cafés/Bars by Category: Foodservice Value 2006-2011
  • Table 30 Cafés/Bars by Category: % Units/Outlets Growth 2006-2011
  • Table 31 Cafés/Bars by Category: % Transaction Growth 2006-2011
  • Table 32 Cafés/Bars by Category: % Foodservice Value Growth 2006-2011
  • Table 33 Global Brand Owner Shares of Chained Cafés/Bars 2007-2011
  • Table 34 Brand Shares of Chained Cafés/Bars 2008-2011
  • Table 35 Forecast Sales in Cafés/Bars by Category: Units/Outlets 2011-2016
  • Table 36 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2011-2016
  • Table 37 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2011-2016
  • Table 38 Forecast Sales in Cafés/Bars by Category: % Units/Outlets Growth 2011-2016
  • Table 39 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2011-2016
  • Table 40 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2011-2016

Consumer Foodservice by Location in Thailand - Category Analysis

HEADLINES

TRENDS

  • In Thailand, stand-alone and retail are the major locations for consumer foodservice. The importance of these two locations differs between consumer foodservice channels. Retail is more important in fast food and self-service cafeterias, whilst stand-alone is more important in street stalls/kiosks, full-service restaurants and cafés/bars. Chained operators have a strong presence in both locations, whilst independent operators have a stronger presence in stand-alone locations. Independent operators have less bargaining power to negotiate a good location and rental prices with retailers compared with chained operators.

COMPETITIVE LANDSCAPE

  • Although stand-alone locations dominated consumer foodservice in 2011, retail locations showed faster growth. The strong popularity of retail locations continued in line with the ongoing expansion of retail channels. Consumers tend to spend their free time after work and at weekends at shopping malls, supermarkets or hypermarkets. This comes from the fact that retailers continue to make their outlets one-stop-shopping locations, so they have tried to add as many products and services as possible to their stores, including consumer foodservice outlets, in order to attract large numbers of shoppers.

PROSPECTS

  • Stand-alone is likely to continue to dominate consumer foodservice over the forecast period, as independent outlets, which continue to hold a 79% share of all consumer foodservice outlets, will continue to rely on stand-alone locations. Some chained stores, particularly in fast food, such as 7-Eleven from CP All or McDonald’s from McThai, are likely to increase the number of stand-alone stores to better reach consumers in neighbourhood areas. In order to offer greater convenience to consumers, the leading chained operators will increase their 24-hour services in more outlets. This will help to stimulate the growth of stand-alone locations.

CATEGORY DATA

  • Table 41 Consumer Foodservice Sales by Location: Units/Outlets 2006-2011
  • Table 42 Consumer Foodservice Sales by Location: Number of Transactions 2006-2011
  • Table 43 Consumer Foodservice Sales by Location: Foodservice Value 2006-2011
  • Table 44 Consumer Foodservice Sales by Location: % Units/Outlets Growth 2006-2011
  • Table 45 Consumer Foodservice Sales by Location: % Transaction Growth 2006-2011
  • Table 46 Consumer Foodservice Sales by Location: % Foodservice Value Growth 2006-2011
  • Table 47 Consumer Foodservice Sales through Standalone: Units/Outlets 2006-2011
  • Table 48 Consumer Foodservice Sales through Standalone: Number of Transactions 2006-2011
  • Table 49 Consumer Foodservice Sales through Standalone: Foodservice Value 2006-2011
  • Table 50 Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2006-2011
  • Table 51 Consumer Foodservice Sales through Standalone: % Transaction Growth 2006-2011
  • Table 52 Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2006-2011
  • Table 53 Consumer Foodservice Sales through Leisure: Units/Outlets 2006-2011
  • Table 54 Consumer Foodservice Sales through Leisure: Number of Transactions 2006-2011
  • Table 55 Consumer Foodservice Sales through Leisure: Foodservice Value 2006-2011
  • Table 56 Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2006-2011
  • Table 57 Consumer Foodservice Sales through Leisure: % Transaction Growth 2006-2011
  • Table 58 Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2006-2011
  • Table 59 Consumer Foodservice Sales through Retail: Units/Outlets 2006-2011
  • Table 60 Consumer Foodservice Sales through Retail: Number of Transactions 2006-2011
  • Table 61 Consumer Foodservice Sales through Retail: Foodservice Value 2006-2011
  • Table 62 Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2006-2011
  • Table 63 Consumer Foodservice Sales through Retail: % Transaction Growth 2006-2011
  • Table 64 Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2006-2011
  • Table 65 Consumer Foodservice Sales through Lodging: Units/Outlets 2006-2011
  • Table 66 Consumer Foodservice Sales through Lodging: Number of Transactions 2006-2011
  • Table 67 Consumer Foodservice Sales through Lodging: Foodservice Value 2006-2011
  • Table 68 Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2006-2011
  • Table 69 Consumer Foodservice Sales through Lodging: % Transaction Growth 2006-2011
  • Table 70 Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2006-2011
  • Table 71 Consumer Foodservice Sales through Travel: Units/Outlets 2006-2011
  • Table 72 Consumer Foodservice Sales through Travel: Number of Transactions 2006-2011
  • Table 73 Consumer Foodservice Sales through Travel: Foodservice Value 2006-2011
  • Table 74 Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2006-2011
  • Table 75 Consumer Foodservice Sales through Travel: % Transaction Growth 2006-2011
  • Table 76 Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2006-2011
  • Table 77 Forecast Consumer Foodservice Sales by Location: Units/Outlets 2011-2016
  • Table 78 Forecast Consumer Foodservice Sales by Location: Number of Transactions 2011-2016
  • Table 79 Forecast Consumer Foodservice Sales by Location: Foodservice Value 2011-2016
  • Table 80 Forecast Consumer Foodservice Sales by Location: % Units/Outlets Growth 2011-2016
  • Table 81 Forecast Consumer Foodservice Sales by Location: % Transaction Growth 2011-2016
  • Table 82 Forecast Consumer Foodservice Sales by Location: % Foodservice Value Growth 2011-2016
  • Table 83 Forecast Consumer Foodservice Sales through Standalone: Units/Outlets 2011-2016
  • Table 84 Forecast Consumer Foodservice Sales through Standalone: Number of Transactions 2011-2016
  • Table 85 Forecast Consumer Foodservice Sales through Standalone: Foodservice Value 2011-2016
  • Table 86 Forecast Consumer Foodservice Sales through Standalone: % Units/Outlets Growth 2011-2016
  • Table 87 Forecast Consumer Foodservice Sales through Standalone: % Transaction Growth 2011-2016
  • Table 88 Forecast Consumer Foodservice Sales through Standalone: % Foodservice Value Growth 2011-2016
  • Table 89 Forecast Consumer Foodservice Sales through Leisure: Units/Outlets 2011-2016
  • Table 90 Forecast Consumer Foodservice Sales through Leisure: Number of Transactions 2011-2016
  • Table 91 Forecast Consumer Foodservice Sales through Leisure: Foodservice Value 2011-2016
  • Table 92 Forecast Consumer Foodservice Sales through Leisure: % Units/Outlets Growth 2011-2016
  • Table 93 Forecast Consumer Foodservice Sales through Leisure: % Transaction Growth 2011-2016
  • Table 94 Forecast Consumer Foodservice Sales through Leisure: % Foodservice Value Growth 2011-2016
  • Table 95 Forecast Consumer Foodservice Sales through Retail: Units/Outlets 2011-2016
  • Table 96 Forecast Consumer Foodservice Sales through Retail: Number of Transactions 2011-2016
  • Table 97 Forecast Consumer Foodservice Sales through Retail: Foodservice Value 2011-2016
  • Table 98 Forecast Consumer Foodservice Sales through Retail: % Units/Outlets Growth 2011-2016
  • Table 99 Forecast Consumer Foodservice Sales through Retail: % Transaction Growth 2011-2016
  • Table 100 Forecast Consumer Foodservice Sales through Retail: % Foodservice Value Growth 2011-2016
  • Table 101 Forecast Consumer Foodservice Sales through Lodging: Units/Outlets 2011-2016
  • Table 102 Forecast Consumer Foodservice Sales through Lodging: Number of Transactions 2011-2016
  • Table 103 Forecast Consumer Foodservice Sales through Lodging: Foodservice Value 2011-2016
  • Table 104 Forecast Consumer Foodservice Sales through Lodging: % Units/Outlets Growth 2011-2016
  • Table 105 Forecast Consumer Foodservice Sales through Lodging: % Transaction Growth 2011-2016
  • Table 106 Forecast Consumer Foodservice Sales through Lodging: % Foodservice Value Growth 2011-2016
  • Table 107 Forecast Consumer Foodservice Sales through Travel: Units/Outlets 2011-2016
  • Table 108 Forecast Consumer Foodservice Sales through Travel: Number of Transactions 2011-2016
  • Table 109 Forecast Consumer Foodservice Sales through Travel: Foodservice Value 2011-2016
  • Table 110 Forecast Consumer Foodservice Sales through Travel: % Units/Outlets Growth 2011-2016
  • Table 111 Forecast Consumer Foodservice Sales through Travel: % Transaction Growth 2011-2016
  • Table 112 Forecast Consumer Foodservice Sales through Travel: % Foodservice Value Growth 2011-2016

Fast Food in Thailand - Category Analysis

HEADLINES

TRENDS

  • Fast food continued to show a healthy performance despite the flooding in 2011. In Thailand, more than 95% of fast food is accounted for by large local and international chained fast food companies. Thus, they have adequate cash flow to carry out further expansion and ongoing activities, and are able to handle logistics amidst crises. However, the growth rate in 2011 was slightly slower than the previous year, mainly due to the slower growth rate of burger fast food and convenience stores fast food.

COMPETITIVE LANDSCAPE

  • CP All led fast food with a 54% value share and dominated chained convenience stores fast food with a 87% value share in 2011. The company continued to carry out aggressive outlet expansion to reach 6,290 stores in 2011, serving more than 7.1 million customers a day. The company continues to carry out aggressive expansion, opening around 500 outlets a year, to reach consumers in all areas, especially in secondary cities in provincial areas, in order to better reach the target group. The company continues to increase the proportion of ready-to-eat and ready-to-drink products; these are high profit products, which offer 30-40% profit margin, compared with an 8-10% profit margin for other products. Besides, these types of products get a good response from the increasing numbers of consumers who do not want to cook.

PROSPECTS

  • Overall fast food is anticipated to see healthy growth in the forecast period, with a constant value CAGR of 8%. The leading chains are likely to carry out aggressive outlet expansion, store renovation, price promotions, advertising, customer relationship management campaigns, menu innovations and additional services. Small chained stores and independent stores will face difficulty in competing, as strong branding is a key factor for consumers when choosing fast food products.

CATEGORY DATA

  • Table 113 Fast Food by Category: Units/Outlets 2006-2011
  • Table 114 Fast Food by Category: Number of Transactions 2006-2011
  • Table 115 Fast Food by Category: Foodservice Value 2006-2011
  • Table 116 Fast Food by Category: % Units/Outlets Growth 2006-2011
  • Table 117 Fast Food by Category: % Transaction Growth 2006-2011
  • Table 118 Fast Food by Category: % Foodservice Value Growth 2006-2011
  • Table 119 Sales of Bakery Products Fast Food by Type 2008-2011
  • Table 120 Global Brand Owner Shares of Chained Fast Food 2007-2011
  • Table 121 Brand Shares of Chained Fast Food 2008-2011
  • Table 122 Forecast Sales in Fast Food by Category: Units/Outlets 2011-2016
  • Table 123 Forecast Sales in Fast Food by Category: Number of Transactions 2011-2016
  • Table 124 Forecast Sales in Fast Food by Category: Foodservice Value 2011-2016
  • Table 125 Forecast Sales in Fast Food by Category: % Units/Outlets Growth 2011-2016
  • Table 126 Forecast Sales in Fast Food by Category: % Transaction Growth 2011-2016
  • Table 127 Forecast Sales in Fast Food by Category: % Foodservice Value Growth 2011-2016

Full-Service Restaurants in Thailand - Category Analysis

HEADLINES

TRENDS

  • In 2011, there were several negative factors which negatively affected the overall growth of full-service restaurants in Thailand, such as the tsunami in Japan during the first quarter, and the flooding during the last quarter of the year. The scare about contaminated food from Japan negatively affected the growth of Japanese restaurants in Thailand during the first half of 2011. Several Japanese restaurants offered radiation testing equipment at the tables to allow customers to use the equipment to check that the food was free from radiation. Some restaurants, such as Fuji Japanese Restaurant, utilised transparency marketing. Fuji Restaurant requests that its suppliers submit certificates to prove that their products are free from radiation contamination. Besides, the company had a 24-hour hotline to answer consumers’ questions about this issue.

COMPETITIVE LANDSCAPE

  • MK Restaurants continued to lead chained full-service restaurants in 2011 with a 34% value share, and led chained Asian full-service restaurants with a 48% value share in 2011, with brands such as MK Suki, MK Gold, Yayoi, Le Siam, and Na Siam. The company carried out expansion, store renovation and menu innovation, as well as strong price promotions, customer relationship marketing campaigns and television advertising to strengthen its sales, customer base and branding. The company utilises new technology such as social networks to communicate with consumers, and gadgets such as iPads are installed at the tables to allow consumers to order foods themselves. The company also focuses on expanding into international markets, such as Japan and Vietnam.

PROSPECTS

  • Full-service restaurants is likely to show a recovery trend over the forecast period, after the flooding in 2011. The minimum wage was increased in 2012 to reach Bt300 in several areas, and is expected to be complete, reaching out to every area, by 2013. Therefore, with higher incomes, consumers are expected to spend more on consumer foodservice, and full-service restaurants should have a chance to engage consumers more often.

CATEGORY DATA

  • Table 128 Full-Service Restaurants by Category: Units/Outlets 2006-2011
  • Table 129 Full-Service Restaurants by Category: Number of Transactions 2006-2011
  • Table 130 Full-Service Restaurants by Category: Foodservice Value 2006-2011
  • Table 131 Full-Service Restaurants by Category: % Units/Outlets Growth 2006-2011
  • Table 132 Full-Service Restaurants by Category: % Transaction Growth 2006-2011
  • Table 133 Full-Service Restaurants by Category: % Foodservice Value Growth 2006-2011
  • Table 134 Global Brand Owner Shares of Chained Full-Service Restaurants 2007-2011
  • Table 135 Brand Shares of Chained Full-Service Restaurants 2008-2011
  • Table 136 Forecast Sales in Full-Service Restaurants by Category: Units/Outlets 2011-2016
  • Table 137 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2011-2016
  • Table 138 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2011-2016
  • Table 139 Forecast Sales in Full-Service Restaurants by Category: % Units/Outlets Growth 2011-2016
  • Table 140 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2011-2016
  • Table 141 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2011-2016

Self-Service Cafeterias in Thailand - Category Analysis

HEADLINES

TRENDS

  • Although there are large numbers of self-service cafeterias in Thailand, most are in captive locations such as office buildings, schools, hospitals and factories. About a 52% value share is accounted for by chained self-service cafeterias and 48% by independent stores. Most chained stores are in retail locations such as shopping malls, supermarkets or hypermarkets, whilst independent self-service cafeterias are in leisure, lodging, travel and stand-alone locations. A 96% value share was attributable to eat-in rather than take-away, and a 93% value share came from food in 2011.

COMPETITIVE LANDSCAPE

  • Central Food Retail and Central Retail Corp collectively held a 42% value share in self-service cafeterias in 2011. Central Retail Corp successfully operates Food Loft, the most popular premium self-service cafeteria in Thailand. The company has four outlets, at Central Childlom Department Store, Zen Department Store, Central Festival at Pattaya Beach and Central Cheng Wattana. Food Loft positions itself as a trendy and upscale international dining venue with a wide selection of popular cuisines, such as Thai, Chinese, Japanese, Indian, Vietnamese and Italian. Customers can walk to the food booths to enjoy choosing from the very wide selection of international food, and can see the chefs exhibiting their fine art of cooking. Customers can experience on-the-spot preparation and savour the freshness and aroma of the food being served. Service is also available if the customer requires it. For the supermarkets under Central Food Retail, Tops Super and Tops Market, the company continued to replace self-service cafeterias with food and drinks kiosks in order to expand the sales area.

PROSPECTS

  • Self-service cafeterias is expected to decline in terms of overall constant value sales and outlet numbers over the forecast period. Chained self-service cafeterias is tending to lose share to fast food and full-service restaurants, which continue to carry out aggressive expansion in retail channels. A lack of advertisements and marketing campaigns will also make self-service cafeterias lose more share to other channels.

CATEGORY DATA

  • Table 142 Self-Service Cafeterias: Units/Outlets 2006-2011
  • Table 143 Self-Service Cafeterias: Number of Transactions 2006-2011
  • Table 144 Self-Service Cafeterias: Foodservice Value 2006-2011
  • Table 145 Self-Service Cafeterias: % Units/Outlets Growth 2006-2011
  • Table 146 Self-Service Cafeterias: % Transaction Growth 2006-2011
  • Table 147 Self-Service Cafeterias: % Foodservice Value Growth 2006-2011
  • Table 148 Global Brand Owner Shares of Chained Self-Service Cafeterias 2007-2011
  • Table 149 Brand Shares of Chained Self-Service Cafeterias 2008-2011
  • Table 150 Forecast Sales in Self-Service Cafeterias: Units/Outlets 2011-2016
  • Table 151 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2011-2016
  • Table 152 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2011-2016
  • Table 153 Forecast Sales in Self-Service Cafeterias: % Units/Outlets Growth 2011-2016
  • Table 154 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2011-2016
  • Table 155 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2011-2016

Street Stalls/Kiosks in Thailand - Category Analysis

HEADLINES

TRENDS

  • Street stalls/kiosks are traditional outlets for consumer foodservice, and the channel is fragmented, with large numbers of small independent operators. Independent street stalls/kiosks accounted for an 86% value share in overall street stalls/kiosks in 2011, with the remaining share held by chained street stalls/kiosks. Most street stalls/kiosks sell traditional Thai dishes, desserts, fresh fruit juices and traditional teas/coffee at affordable prices to mass consumers. Amidst economic and political uncertainty in 2009-2010, as well as the flooding in 2011, middle-to-low income consumers were more strongly affected than higher-income consumers, and they are the core customers of street stalls/kiosks.

COMPETITIVE LANDSCAPE

  • Charoen Pokphand Foods continued to lead chained street stalls/kiosks in 2011 with the 5 Star Grilled Chicken, 5 Star Fried Chicken, 5 Star Chicken Rice, 5 Star Shrimp Noodle and Wonton and 5 Star Ready Meal brands. In 2011, The company announced it had 2,400 outlets of 5 Star Grilled Chicken, 1,300 outlets of 5 Star Fried Chicken, and other 5 Star chicken brands reached 890 outlets. In 2012, the company aims to expand its franchise to international markets such as Cambodia, Laos, Burma and Vietnam. In the domestic market, the company continues to expand its outlets. However, it is tending to slow down the expansion of its 5 Star Grilled Chicken, but is putting a strong focus on its new businesses, such as 5 Star Ready Meal, 5 Star Chicken Rice and 5 Star Wonton Noodle. Although up to 16% of its outlets had to close down during the flooding, the company maintained strong growth. Its factories at Nakornratchasrima, Chiangmai and Bangna (in Bangkok) did not suffer any negative effects from the flooding, due to a good protection plan.

PROSPECTS

  • Despite the fact that the number of outlets is still growing, street stalls/kiosks is likely to see negative growth in constant value terms over the forecast period. More people are intending to open street stalls/kiosks as additional income; therefore the number of outlets is likely to increase. Also, in the short term, street stalls/kiosks is not expected to recover from the flooding in 2011. In the long term, the problem of higher competition and lower value sales due to several unfavourable factors, such as political and economic instability, are likely to remain over the forecast period.

CATEGORY DATA

  • Table 156 Street Stalls/Kiosks: Units/Outlets 2006-2011
  • Table 157 Street Stalls/Kiosks: Number of Transactions 2006-2011
  • Table 158 Street Stalls/Kiosks: Foodservice Value 2006-2011
  • Table 159 Street Stalls/Kiosks: % Units/Outlets Growth 2006-2011
  • Table 160 Street Stalls/Kiosks: % Transaction Growth 2006-2011
  • Table 161 Street Stalls/Kiosks: % Foodservice Value Growth 2006-2011
  • Table 162 Global Brand Owner Shares of Chained Street Stalls/Kiosks 2007-2011
  • Table 163 Brand Shares of Chained Street Stalls/Kiosks 2008-2011
  • Table 164 Forecast Sales in Street Stalls/Kiosks: Units/Outlets 2011-2016
  • Table 165 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2011-2016
  • Table 166 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2011-2016
  • Table 167 Forecast Sales in Street Stalls/Kiosks: % Units/Outlets Growth 2011-2016
  • Table 168 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2011-2016
  • Table 169 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Consumer Foodservice
    • Consumer Foodservice by Type
      • Chained Consumer Foodservice
      • Independent Consumer Foodservice
      • 100% Home Delivery/Takeaway
        • Chained 100% Home Delivery/Takeaway
        • Independent 100% Home Delivery/Takeaway
        • Pizza 100% Home Delivery/Takeaway
          • Chained Pizza 100% Home Delivery/Takeaway
          • Independent Pizza 100% Home Delivery/Takeaway
        • Other 100% Home Delivery/Takeaway
          • Chained Other 100% Home Delivery/Takeaway
          • Independent Other 100% Home Delivery/Takeaway
      • Cafés/Bars
        • Chained Cafés/Bars
        • Independent Cafés/Bars
        • Bars/Pubs
          • Chained Bars/Pubs
          • Independent Bars/Pubs
        • Cafés
          • Chained Cafés
          • Independent Cafés
        • Juice/Smoothie Bars
          • Chained Juice/Smoothie Bars
          • Independent Juice/Smoothie Bars
        • Specialist Coffee Shops
          • Chained Specialist Coffee Shops
          • Independent Specialist Coffee Shops
      • Full-Service Restaurants
        • Chained Full-Service Restaurants
        • Independent Full-Service Restaurants
        • Asian Full-Service Restaurants
          • Chained Asian Full-Service Restaurants
          • Independent Asian Full-Service Restaurants
        • European Full-Service Restaurants
          • Chained European Full-Service Restaurants
          • Independent European Full-Service Restaurants
        • Latin American Full-Service Restaurants
          • Chained Latin American Full-Service Restaurants
          • Independent Latin American Full-Service Restaurants
        • Middle Eastern Full-Service Restaurants
          • Chained Middle Eastern Full-Service Restaurants
          • Independent Middle Eastern Full-Service Restaurants
        • North American Full-Service Restaurants
          • Chained North American Full-Service Restaurants
          • Independent North American Full-Service Restaurants
        • Pizza Full-Service Restaurants
          • Chained Pizza Full-Service Restaurants
          • Independent Pizza Full-Service Restaurants
        • Other Full-Service Restaurants
          • Chained Other Full-Service Restaurants
          • Independent Other Full-Service Restaurants
        • Casual Dining Full-Service Restaurants
          • Chained Casual Dining Full-Service Restaurants
          • Independent Casual Dining Full-Service Restaurants
      • Fast Food
        • Chained Fast Food
        • Independent Fast Food
        • Asian Fast Food
          • Chained Asian Fast Food
          • Independent Asian Fast Food
        • Bakery Products Fast Food
          • Chained Bakery Products Fast Food
          • Independent Bakery Products Fast Food
        • Burger Fast Food
          • Chained Burger Fast Food
          • Independent Burger Fast Food
        • Chicken Fast Food
          • Chained Chicken Fast Food
          • Independent Chicken Fast Food
        • Convenience Stores Fast Food
          • Chained Convenience Stores Fast Food
          • Independent Convenience Stores Fast Food
        • Fish Fast Food
          • Chained Fish Fast Food
          • Independent Fish Fast Food
        • Ice Cream Fast Food
          • Chained Ice Cream Fast Food
          • Independent Ice Cream Fast Food
        • Latin American Fast Food
          • Chained Latin American Fast Food
          • Independent Latin American Fast Food
        • Middle Eastern Fast Food
          • Chained Middle Eastern Fast Food
          • Independent Middle Eastern Fast Food
        • Pizza Fast Food
          • Chained Pizza Fast Food
          • Independent Pizza Fast Food
        • Other Fast Food
          • Chained Other Fast Food
          • Independent Other Fast Food
        • Fast Casual Dining
      • Self-Service Cafeterias
        • Chained Self-Service Cafeterias
        • Independent Self-Service Cafeterias
      • Street Stalls/Kiosks
        • Chained Street Stalls/Kiosks
        • Independent Street Stalls/Kiosks
      • Pizza Consumer Foodservice
        • Chained Pizza Consumer Foodservice
          • Chained Pizza 100% Home Delivery/Takeaway
          • Chained Pizza Fast Food
          • Chained Pizza Full-Service Restaurants
        • Independent Pizza Consumer Foodservice
          • Independent Pizza 100% Home Delivery/Takeaway
          • Independent Pizza Fast Food
          • Independent Pizza Full-Service Restaurants
    • Consumer Foodservice by Location
      • Consumer Foodservice Through Standalone
        • 100% Home Delivery Through Standalone
        • Cafés/Bars Through Standalone
        • Fast Food Through Standalone
        • Full-Service Restaurants Through Standalone
        • Self-Service Cafeterias Through Standalone
        • Street Stalls/Kiosks Through Standalone
      • Consumer Foodservice Through Leisure
        • 100% Home Delivery Through Leisure
        • Cafés/Bars Through Leisure
        • Fast Food Through Leisure
        • Full-Service Restaurants Through Leisure
        • Self-Service Cafeterias Through Leisure
        • Street Stalls/Kiosks Through Leisure
      • Consumer Foodservice Through Retail
        • 100% Home Delivery Through Retail
        • Cafés/Bars Through Retail
        • Fast Food Through Retail
        • Full-Service Restaurants Through Retail
        • Self-Service Cafeterias Through Retail
        • Street Stalls/Kiosks Through Retail
      • Consumer Foodservice Through Lodging
        • 100% Home Delivery Through Lodging
        • Cafés/Bars Through Lodging
        • Fast Food Through Lodging
        • Full-Service Restaurants Through Lodging
        • Self-Service Cafeterias Through Lodging
        • Street Stalls/Kiosks Through Lodging
      • Consumer Foodservice Through Travel
        • 100% Home Delivery Through Travel
        • Cafés/Bars Through Travel
        • Fast Food Through Travel
        • Full-Service Restaurants Through Travel
        • Self-Service Cafeterias Through Travel
        • Street Stalls/Kiosks Through Travel

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by type
  • Chained vs independent
  • Eat-in vs take-away sales
  • Food vs drink sales
  • Pricing
  • Sales by location

Market size details:

  • Foodservice value retail selling price % growth
  • Foodservice value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Foodservice value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Units/outlets
  • Units/outlets % growth
  • Units/outlets per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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