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Country Report

Financial Cards and Payments in Australia

Nov 2011

Price: $900

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About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in Australia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in Australia, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in Australia market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in Australia?
  • What are the major operators and issuers in Australia?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in Australia, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Sample Analysis

EXECUTIVE SUMMARY

Card payments rise despite retail slump

As the economic slowdown enters its fourth year, the optimism of Australians is fading and their willingness to spend is faltering. Despite this, card payments continue to grow, as consumers increasingly spurn making payments by cash and prefer to make payments by card. At the same time, an avoidance of debt during a period of economic uncertainly has led to consumers continuing the trend of preferring debit over credit cards.

EFTPOS launches campaign

EPAL, the company formed in 2009 to develop and promote EFTPOS, Australia’s indigenous debit card scheme, made some significant progress in 2011 in its goal to drag EFTPOS into the 21st century. A promotional campaign to establish EFTPOS as a brand has been launched, as has a new fee structure that shall encourage merchants to allow the use of EFTPOS for small transactions. The next move is to make the transition of EFTPOS cards from magnetic strip to EMV chip, from 2011.

Payment cards now a three horse race

One of the major trends in personal credit cards in recent years has been the issuing of companion cards at the premium end of the spectrum, with each account holder receiving an American Express card as well as a Visa or MasterCard. The popularity of this strategy has built up the market share of American Express, at the same time as MasterCard also made significant gains; largely through the issuing of popular co-branded cards. As a result, the Australian market is rapidly turning from one in which Visa was the clear leader, to one in which there are four major players.

Contactless cards make contact

With over five million MasterCard PayPass cards in circulation, three of the “Big Four” banks issuing Visa PayWave, and a wide variety of retailers including 7-Eleven, McDonald’s, Woolworths and Coles either have installed contactless POS terminals or are in the process of doing so, 2011 has been a big year for contactless cards in Australia. All that is left is for consumers to actually adopt the technology themselves.

Cards continue to eat up cash

Card payments shall continue to deliver strong growth in Australia, as consumers migrate away from cash and towards card payments. In part, this shall be due to contactless cards and the boom in online retail, and partially due to a fee structure that shall encourage merchants to accept EFTPOS for small transactions. The next five years shall be instrumental in the evolution of a cashless society.

Table of Contents

Table of Contents

Financial Cards and Payments in Australia - Industry Overview

EXECUTIVE SUMMARY

Card payments rise despite retail slump

EFTPOS launches campaign

Payment cards now a three horse race

Contactless cards make contact

Cards continue to eat up cash

KEY TRENDS AND DEVELOPMENTS

Retail sales slump stymies card payment growth

EFTPOS and the Woolworths factor

“Tap and Go”

iPay

The rise of MasterCard and Amex

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2006-2011
  • Table 2 Number of ATMs 2006-2011
  • Table 3 Value Lost to Fraud 2006-2011
  • Table 4 Card Expenditure by Location 2011
  • Table 5 Card Expenditure by Category 2011
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2006-2011
  • Table 7 Domestic versus Foreign Spend 2011

MARKET DATA

  • Table 8 Consumer Payments: Value 2006-2011
  • Table 9 Consumer Payments: Number of Transactions 2006-2011
  • Table 10 Financial Cards: Number of Cards in Circulation 2006-2011
  • Table 11 Financial Cards Transactions: Value 2006-2011
  • Table 12 Financial Cards: Number of Transactions 2006-2011
  • Table 13 Financial Cards: Number of Accounts 2006-2011
  • Table 14 Financial Cards: Number of Cards by Issuer 2006-2010
  • Table 15 Financial Cards: Number of Cards by Operator 2006-2010
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2006-2010
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2006-2010
  • Table 18 Consumer Payments Forecast: Value 2011-2016
  • Table 19 Consumer Payments Forecast: Number of Transactions 2011-2016
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2011-2016
  • Table 21 Financial Cards Forecast: Value 2011-2016
  • Table 22 Financial Cards Forecast: Number of Transactions 2011-2016
  • Table 23 Financial Cards Forecast: Number of Accounts 2011-2016

DEFINITIONS

ATM Function

Debit Function

Credit Function

Commercial Credit Cards

Charge Card Function

Commercial Charge Cards

Open Loop Pre-paid Function

Closed Loop Pre-paid Function

Store Cards

Pre-paid

Contact Smart Card

Contactless Smart Card

Card Expenditure by Location

Card Expenditure by Sector

Domestic Versus Foreign

Value Lost To Fraud

  • Summary 1 Research Sources

Financial Cards and Payments in Australia - Company Profiles

ANZ Banking Group Ltd in Financial Cards and Payments (Australia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Australia and New Zealand Banking Group Limited: Competitive Position 2011

Commonwealth Bank of Australia (CBA) in Financial Cards and Payments (Australia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Commonwealth Bank of Australia: Competitive Position 2011

Customers Ltd in Financial Cards and Payments (Australia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

Eftpos Payments Australia Ltd in Financial Cards and Payments (Australia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 11 EFTPOS Payments Australia Limited: Competitive Position 2011

National Australia Bank Group (NAB) in Financial Cards and Payments (Australia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 14 National Australia Bank Group (NAB): Competitive Position 2011

Westpac Banking Corp in Financial Cards and Payments (Australia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 17 Westpac Banking Corp: Competitive Position 2011

ATM Transactions in Australia - Category Analysis

HEADLINES

TRENDS

  • The number and the value of ATM withdrawals declined in 2011, in both cases by 1%. Much of this was due to ATM reforms initiated by the Reserve Bank of Australia, which were launched in March 2009. The centre piece of these reforms, was the removal of “foreign fees” for withdrawals at “foreign ATMs”, that is ATMs that belong to banks other than the cardholder’s bank. These “foreign fees” have been instead replaced by “direct charges,” meaning that instead of the card issuer paying the ATM operator for the transaction, the ATM operators charge the fee to the cardholder instead.

COMPETITIVE LANDSCAPE

  • The dominant issuers of ATM cards in Australia are “the Big Four” banks: The Commonwealth Bank and Westpac and to a lesser extent ANZ and National Australia Bank. Consumers receive an ATM card upon opening a transaction account, whilst supplying ATMs in convenient locations is a key means by which banks have typically competed for deposits, although by 2011, most convenient locations have been taken and there is very little benefit for the banks in expanding any further. This is particularly the case given that specialist ATM operators such as Customers Limited are expanding themselves into whichever other appropriate locations might exist. Since the types of locations that Customers Limited specialise in include convenience stores, hotels and service stations, there are simply few places where banks could conceivably expand their own ATMs into.

PROSPECTS

  • With an anticipated negative constant value CAGR of 4% over the forecast period, the prospects for ATM withdrawals are poor. Already throughout 2010 and 2011, in the aftermath of the Reserve Bank of Australia reforms of the ATM system, consumers have migrated away from using cash and towards debit card transactions wherever possible. At the same time, when they need cash, Australians are increasingly making these withdrawals at the point-of-sale. This has particularly been the case since the establishment of EFTPOS Payments Australia Limited (EPAL) as a company for the promotion of EFTPOS. As a key component of its campaign has been the promotion of the ability to use EFTPOS in order to make “cash out” withdrawals.

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2006-2011
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 26 ATM Cards Category Performance: % Growth 2006-2011
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 28 ATM Cards Forecast Category Performance: 2011-2016
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2011-2016
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Charge Card Transactions in Australia - Category Analysis

HEADLINES

TRENDS

  • American Express, by far the dominant brand in charge cards in Australia, is now branching out of its traditional stronghold of charge cards and into personal charge cards, but this does not mean that the charge card market does not hold opportunities for growth. The Australian charge card market in fact grew by 4% in current value terms in 2011. This is partially because since the 2003 reform of the cards market by the Reserve Bank Of Australia, American Express and Diners Club have been able to offer more generous and glamorous rewards programs than the major credit card operators, Visa and MasterCard. They have consequently been able to attract affluent consumers to their card products, and although the tendency to use charge cards to pay for more frivolous purchases meant that they plummeted during the global financial crisis, growth returned over 2010 and 2011.

COMPETITIVE LANDSCAPE

  • With a 79% value share of charge cards, American Express dominates. In recent years, and particularly since 2008, the company has focused upon credit cards, and this is likely to have contributed to the less than stellar performance of charge cards at that time. With consumers capable of obtaining an American Express card – which still holds a considerable element of prestige – without applying for a charge card, there is less reason for consumers to enter the charge card category.

PROSPECTS

  • Although charge cards in Australia shall perform in a sluggish manner over the forecast period, as consumers who want the prestige of an American Express card, with the flexibility of a line of credit, drift towards the premium end of credit cards. Amongst those cardholders who use charge cards however, particularly American Express, there shall be an uplift in their usage of these cards, as American Express increases the variety of merchants at which its cards can be used.

CATEGORY DATA

  • Table 32 Charge Cards Category Performance: 2006-2011
  • Table 33 Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 34 Charge Cards Category Performance: % Growth 2006-2011
  • Table 35 Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 36 Personal Charge Cards Category Performance: 2006-2011
  • Table 37 Personal Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 38 Personal Charge Cards Category Performance: % Growth 2006-2011
  • Table 39 Personal Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 40 Commercial Charge Cards Category Performance: 2006-2011
  • Table 41 Commercial Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 42 Commercial Charge Cards Category Performance: % Growth 2006-2011
  • Table 43 Commercial Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 44 Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 45 Charge Cards: Number of Cards by Operator 2006-2010
  • Table 46 Charge Cards Payment Transaction Value by Issuer 2006-2010
  • Table 47 Charge Cards Payment Transaction Value by Operator 2006-2010
  • Table 48 Personal Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 49 Personal Charge Cards: Number of Cards by Operator 2006-2010
  • Table 50 Personal Charge Cards Transaction Value by Issuer 2006-2010
  • Table 51 Personal Charge Cards Transaction Value by Operator 2006-2010
  • Table 52 Commercial Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 53 Commercial Charge Cards: Number of Cards by Operator 2006-2010
  • Table 54 Commercial Charge Cards Payment Transaction Value by Issuer 2006-2010
  • Table 55 Commercial Charge Cards Payment Transaction Value by Operator 2006-2010
  • Table 56 Charge Cards Forecast Category Performance: 2011-2016
  • Table 57 Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 58 Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 59 Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 60 Personal Charge Cards Forecast Category Performance: 2011-2016
  • Table 61 Personal Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 62 Personal Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 63 Personal Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 64 Commercial Charge Cards Forecast Category Performance: 2011-2016
  • Table 65 Commercial Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 66 Commercial Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 67 Commercial Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Credit Card Transactions in Australia - Category Analysis

HEADLINES

TRENDS

  • Whilst the global financial crisis and the economic slowdown that has followed it for three consecutive years, have made Australian consumers more debt adverse and increasingly showing a preference for debit cards, this does not mean that credit cards is no longer a growth market. It remains quite vibrant, experiencing 9% value growth in 2011.

COMPETITIVE LANDSCAPE

  • Although its dominance is weakening, Visa remains the largest player in credit cards in Australia, with a 54% value share. It is however under growing pressure from MasterCard which has grown from a 32% value share in 2009 to 34% in 2010, and American Express which has grown from 11% to 13% on the back of more generous rewards programs and being the primary beneficiaries of banks issuing American Express card as “companion cards” along with either MasterCard and Visa.

PROSPECTS

  • Whilst the shift from credit cards to debit cards shall continue over the forecast period, the future for credit cards remains bright, with a constant value CAGR of 4%. This is because, despite this trend from credit to debit cards, there shall continue to be the counter trend from using cash to using cards, and credit cards shall continue to be a large beneficiary of this trend, particularly as the adoption of contactless payments drives usage of credit cards for small value purchases. This growing usage of credit cards for small value transactions can be seen in the average transaction value declining from A$135 in 2011 to A$125 in 2016, with most of that decline occurring in personal credit cards, which shall fall from A$130 to A$119 over the same period. Due to their significant head start in relation to the issuance of contactless cards, it is likely to be MasterCard and Commonwealth Bank that benefit from this change, at least in the short term.

CATEGORY DATA

  • Table 68 Credit Cards Category Performance: 2006-2011
  • Table 69 Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 70 Credit Cards Category Performance: % Growth 2006-2011
  • Table 71 Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 72 Personal Credit Cards Category Performance: 2006-2011
  • Table 73 Personal Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 74 Personal Credit Cards Category Performance: % Growth 2006-2011
  • Table 75 Personal Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 76 Commercial Credit Cards Category Performance: 2006-2011
  • Table 77 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 78 Commercial Credit Cards Category Performance: % Growth 2006-2011
  • Table 79 Commercial Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 80 Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 81 Credit Cards: Number of Cards by Operator 2006-2010
  • Table 82 Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 83 Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 84 Personal Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 85 Personal Credit Cards: Number of Cards by Operator 2006-2010
  • Table 86 Personal Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 87 Personal Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 88 Commercial Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 89 Commercial Credit Cards: Number of Cards by Operator 2006-2010
  • Table 90 Commercial Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 91 Commercial Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 92 Credit Cards Forecast Category Performance: 2011-2016
  • Table 93 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 94 Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 95 Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 96 Personal Credit Cards Forecast Category Performance: 2011-2016
  • Table 97 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 98 Personal Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 99 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 100 Commercial Credit Cards Forecast Category Performance: 2011-2016
  • Table 101 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 102 Commercial Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 103 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Debit Transactions in Australia - Category Analysis

HEADLINES

TRENDS

  • With consumers avoiding ATM withdrawals in the aftermath of RBA reforms, avoiding credit cards due to their new mind set of avoiding debt post-GFC, and shifting from cash to card payments, debit cards were ideally situated at the centre of the payments market in 2011, growing by 16% in value in 2011. Although the number of debit card transactions in Australia has been greater than credit card transactions since 2009, in 2011 debit cards now make up 61% of card transactions, although the figure is lower for value at 41%. Australians are clearly migrating towards debit cards when making transactions, assisted in 2011 by a variety of factors, such as a campaign by EFTPOS Payments Australia Limited, a company formed in 2009 in order to develop and promote Australia’s domestic debit card system. The growth in the use of debit cards has been assisted by the growth of EFTPOS terminals in which debit cards can be used, which have risen 5%.

COMPETITIVE LANDSCAPE

  • By far the largest operator in debit cards in 2011 is EFTPOS, which since 2009, has been managed by EFTPOS Payments Australia Limited (EPAL). Dating from the 1980s EFTPOS has long been by far the dominant player in debit cards in Australia, although since designed by the banks, credit unions and building societies were excluded from the EFTPOS system. The credit unions and building societies, as a result, embraced Visa Debit for their debit card needs. Since the mid-2000s however, banks have begun to issue scheme debit cards, and the market share of EFTPOS has gradually slipped.

PROSPECTS

  • With debt-averse Australian consumers avoiding credit cards due to cost of living pressures, and ATM withdrawals due to card payments being more convenient, debit cards shall remain the primary driver of card payments over the forecast period, with a constant value CAGR of 12%. Although debit cards already make up the majority of card payment transactions, they shall, by the end of the forecast period, also make up half of the value of card payments, at 50%. Whilst the “using your own money” argument shall be one driver of this trend, the most critical shall be the shift to contactless cards, which shall experience particularly rapid growth over the forecast period, albeit from a low base. Once consumers begin to adopt contactless payments, they are likely to become common place quite quickly. Already there are millions of debit cards with contactless capabilities and thousands of POS terminals. The infrastructure is there and adoption is likely to be ramped up rapidly over the forecast period. In addition to continue to fuel growth of debit cards, contactless payments shall also have a secondary impact, in lowering the average value of transactions, from A$65 in 2011 to A$60 in 2016. Even before contactless payments, there has been a shift towards progressively smaller average transaction sizes, so this new initiative is only likely to intensify an existing trend.

CATEGORY DATA

  • Table 104 Debit Cards Category Performance: 2006-2011
  • Table 105 Debit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 106 Debit Cards Category Performance: % Growth 2006-2011
  • Table 107 Debit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 108 Debit Cards: Number of Cards by Issuer 2006-2010
  • Table 109 Debit Cards: Number of Cards by Operator 2006-2010
  • Table 110 Debit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 111 Debit Cards Payment Transaction Value by Operator 2006-2010
  • Table 112 Debit Cards Forecast Category Performance: 2011-2016
  • Table 113 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 114 Debit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 115 Debit Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Pre-Paid Card Transactions in Australia - Category Analysis

HEADLINES

TRENDS

  • Pre-paid cards remains the most vibrant category in the Australian cards market, growing by 12% in current value terms in 2011, with both open loop and closed loop pre-paid cards making significant contributions. Being such a varied category, including everything from merchant issued gift cards to travel cards and a variety of niche products such as cards for government benefits and public transportation, there are a variety of reasons for this growth. If there is one thing that the products of Australian pre-paid cards have in common it is in what they are not: Unlike in the US and many developing economies, they are, for the most part, not means by which the non-banked can make card payments.

COMPETITIVE LANDSCAPE

  • Having acquired ReD Pre-paid in 2010, Wright Express is now both the leading issuer and operator of pre-paid cards in Australia, making up a 50% value share. This has been achieved through its involvement with merchant-issued gift cards for a wide cross section of Australia’s most popular brands including Coles, Myers, The Athlete’s Foot, Barbeques Galore, Flight Centre and The Good Guys. It also has a leading position in relation to two growing trends with merchant-issued gift cards. Those are gift cards that cover entire shopping centres, and gift cards for activities, issuing cards for online activities retailer Red Balloon and Warner Village Theme Parks.

PROSPECTS

  • Pre-paid cards shall continue to be the brightest spot in Australia’s payments card market, expected to deliver a constant value CAGR of 8% over the forecast period. Most of this growth shall continue to come from closed loop pre-paid cards, specifically merchant-issued gift cards, which shall experience a value CAGR of 12%. Open loop pre-paid cards, despite being given a boost through Coles and Woolworths now accepting them (with the exception of Woolworths and Visa, which is admittedly quite a significant omission) shall experience a constant value CAGR of 8%.

CATEGORY DATA

  • Table 116 Pre-paid Cards Category Performance: 2006-2011
  • Table 117 Closed Loop Pre-paid Cards Category Performance: 2006-2011
  • Table 118 Open Loop Pre-paid Cards Category Performance: 2006-2011
  • Table 119 Pre-paid Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 120 Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 121 Closed Loop Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 122 Open Loop Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 123 Pre-paid Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 124 Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 125 Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 126 Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 127 Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 128 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 129 Closed Loop Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 130 Closed Loop Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 131 Closed Loop Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 132 Open Loop Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 133 Open Loop Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 134 Open Loop Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 135 Open Loop Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 136 Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 137 Closed Loop Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 138 Open Loop Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 139 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 140 Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 141 Closed Loop Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 142 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 143 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Store Card Transactions in Australia - Category Analysis

HEADLINES

TRENDS

  • With the exception of 2011, recent years in Australia have seen sluggish growth for store cards, as the major retailers – such as Myers and David Jones- which have previously dominated the market have found that opportunities are more promising in relation to co-branded credit cards, and have consequently actively migrated consumers from their store cards towards the co-branded credit cards. This process is now virtually over and as a result it is the performance of fuel cards that is the primary influence on the store cards category.

COMPETITIVE LANDSCAPE

  • The largest service station chain in Australia, Caltex also has the largest store card, StarCard, with a 22% value share. Caltex’s StarCard is experiencing growing competition however from the two Wright Express cards, Motorcharge, and increasingly Motorpass, which together make up a 20% value share of store cards. The competitive advantage of Motorcharge and Motorpass is that instead of only being able to be used at one particular chain, they are accepted at 90% of service stations in Australia. For small and medium enterprises which do not have the resources to keep tabs on multiple store cards for each chain, Motorpass is increasingly being seen as a viable solution, reaching a value share of 16% in 2010.

PROSPECTS

  • Largely tied to expected rises in the price of fuel in Australia, store cards shall experience a constant value CAGR of 6% over the forecast period. This reflects the evolution of the store card market from being primarily based on department stores to being primarily based on the management of fuel costs by fleets. It is the long distances required to transport products around Australia that are behind this impact, being considerably greater than in other markets.

CATEGORY DATA

  • Table 144 Store Cards Category Performance: 2006-2011
  • Table 145 Store Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 146 Store Cards Category Performance: % Growth 2006-2011
  • Table 147 Store Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 148 Store Cards: Number of Cards by Issuer 2006-2010
  • Table 149 Store Cards: Payment Transaction Value by Issuer 2006-2010
  • Table 150 Store Cards Forecast Category Performance: 2011-2016
  • Table 151 Store Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 152 Store Cards Forecast Category Performance: % Growth 2011-2016
  • Table 153 Store Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards in Circulation

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices % growth
  • Retail value retail selling price real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Retail value retail selling price nominal (current) prices % growth
  • Retail value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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