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Country Report

Financial Cards and Payments in Indonesia

Feb 2013

Price: US$900

About this Report

EXECUTIVE SUMMARY

Consumer payments continue to grow amidst healthy economy in 2011

The economic situation in 2012 continued to strengthen in Indonesia, with standards of living gradually increasing and more people joining the ranks of the middle class. A strong performance was seen across industries, and consumer payments remained on a growth path. Transaction volumes grew only marginally in 2012, but transaction value rose at a notably faster rate. More Indonesians are making purchases, and while cash is still the predominant form of payment in the country, there is increased awareness of financial cards as a payment method. M-commerce and online payments are also on the rise, encouraging more players to join in the boom.

New regulations announced as financial card usage becomes more common

Financial cards experienced a boom throughout the review period in Indonesia, and while the usage of financial cards beyond making cash withdrawals at ATMs is still rather limited, the government has recognised the need for policies, guidelines and legislations to better regulate the emerging market to stop it from overheating. Aside from the introduction of EMV technology first in credit cards and then also in ATM and debit cards, the government also announced that more restrictions will be implemented regarding ownership and usage of credit cards. Announced in late 2011 and to be implemented fully by 2013, the government plans to set a limit on the interest rates of issuing banks on credit cards, as well as capping the ownership of credit cards to just two per person. While industry players have expressed concerns about how such restrictions are likely to dampen the performance of their credit cards, the government announced its intention to avoid a short-term boom in financial cards that could lead to the country suffering under the burden of consumers being unable to meet repayment conditions in the medium to long term.

Local banks remain dominant although foreign players are quick to enter

Local banks were among the main issuers of financial cards in Indonesia up to 2012, led by Bank Central Indonesia – better known as BCA – as well as Bank Mandiri. There are also a number of smaller local banks whose profile is rising, such as Bank Permata. In terms of operators, global players Visa and MasterCard remained locked in a battle of the leadership up to the end of the review period. Inevitably, with the good prospects of financial cards in Indonesia, foreign issuers and operators will not miss out on such opportunity, with some already having a presence by 2012. Chinese operator, UnionPay, entered Indonesia at the end of the review period while Maybank from Singapore also entered Indonesia, more commonly through increasing a stake in local issuers rather than simply opening a subsidiary in the country.

The future is bright but caution is needed to avoid overheating

Indonesia is entering a golden age, with the country being one of the best performing economies globally especially amidst the economic turmoil facing countries in Europe, as well as slower growth seen in some other emerging countries. The country’s strong reliance on domestic demand has sheltered it somewhat from global economic turbulence, and more Indonesians enjoy better living standards. Going into the forecast period, the rising number of middle class consumers as well as continued urbanisation is likely to translate into a positive outlook for the consumer payments industry. However, the government has recognised the need to come up with the necessary legislation to keep up with consumer trends. More legislation and restrictions will need to be introduced and implemented concerning the usage of financial cards. This will help Indonesia avoid the situation that is currently plaguing many countries of consumers spending beyond their means, racking up considerable debt in the process and damaging the economy in the process.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in Indonesia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in Indonesia, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in Indonesia market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in Indonesia?
  • What are the major operators and issuers in Indonesia?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in Indonesia, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Table of Contents

Table of Contents

Financial Cards and Payments in Indonesia - Industry Overview

EXECUTIVE SUMMARY

Consumer payments continue to grow amidst healthy economy in 2011

New regulations announced as financial card usage becomes more common

Local banks remain dominant although foreign players are quick to enter

The future is bright but caution is needed to avoid overheating

KEY TRENDS AND DEVELOPMENTS

The rise of the middle class encourages card payment

Promising growth in banked population as prepaid cards offer an alternative

More foreign players eye the Indonesian market

Strengthening economic situation boosts consumer payments

More legislation in place in response to rapid growth in financial card usage

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2007-2012
  • Table 2 Number of ATMs 2007-2012
  • Table 3 Value Lost to Fraud 2007-2012
  • Table 4 Card Expenditure by Location 2012
  • Table 5 Card Expenditure by Category 2012
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2007-2012
  • Table 7 Domestic versus Foreign Spend 2012

MARKET DATA

  • Table 8 Consumer Payments: Value 2007-2012
  • Table 9 Consumer Payments: Number of Transactions 2007-2012
  • Table 10 Financial Cards: Number of Cards in Circulation 2007-2012
  • Table 11 Financial Cards Transactions: Value 2007-2012
  • Table 12 Financial Cards: Number of Transactions 2007-2012
  • Table 13 Financial Cards: Number of Accounts 2007-2012
  • Table 14 Financial Cards: Number of Cards by Issuer 2007-2011
  • Table 15 Financial Cards: Number of Cards by Operator 2007-2011
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2007-2011
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2007-2011
  • Table 18 Consumer Payments Forecast: Value 2012-2017
  • Table 19 Consumer Payments Forecast: Number of Transactions 2012-2017
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2012-2017
  • Table 21 Financial Cards Forecast: Value 2012-2017
  • Table 22 Financial Cards Forecast: Number of Transactions 2012-2017
  • Table 23 Financial Cards Forecast: Number of Accounts 2012-2017

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Financial Cards and Payments in Indonesia - Company Profiles

Bank Central Asia Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Bank Central Asia Tbk PT: Competitive Position 2011

Bank Danamon Indonesia Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Bank Danamon Indonesia Tbk PT: Competitive Position 2011

Bank Internasional Indonesia Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 10 Bank Internasional Indonesia Tbk PT: Competitive Position 2011

Bank Mandiri (Persero) Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 13 Bank Mandiri (Persero) Tbk PT: Competitive Position 2011

Bank Negara Indonesia (Persero) Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 16 Bank Negara Indonesia (Persero) Tbk PT: Competitive Position 2011

ATM Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In terms of cards with an ATM function, 2012 was another solid year in Indonesia, with double-digit growth expected for cards in circulation, transaction volume and transaction value. The performance of ATM function, however, has slowed in value growth from a robust position in 2011, as the ownership rate of cards with ATM function out of the banked population is already approaching the optimum level.

COMPETITIVE LANDSCAPE

  • As of 2012, around 100 banks in Indonesia were already issuing cards with an ATM function. The majority of cards with ATM function are debit cards, although there are also still a sizeable proportion of ATM-only cards. Most banks pushed their ATM cards as a combined card in 2012, referring to their products as “ATM-and-debit” cards, also in an attempt to encourage usage of the debit function of the card as Indonesians still perceive cards with ATM function more as cash access devices.

PROSPECTS

  • The key event influencing ATM function in Indonesia will be the switch to EMV technology targeted to be complete before 2016. According to the Bank Indonesia, any banks that miss the 2016 deadline for issuing cards with ATM and debit function with EMV technology and which do not cease to use magnetic stripe, will have their licences to issue ATM-and-debit cards revoked. The chip-and-pin cards will use what the government terms as the “National Standard Indonesian Chip Card” (NSICC).

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2007-2012
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 26 ATM Cards Category Performance: % Growth 2007-2012
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 28 ATM Cards Forecast Category Performance: 2012-2017
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2012-2017
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Charge Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Charge cards had a steady and relatively uneventful year in 2012, largely due to its niche status and stable consumer base. In terms of volume growth in number of cards it was the least dynamic main category of financial cards in 2012 due to lack of awareness of the distinction between charge cards and credit cards among consumers. As a result, consumers tended to opt for credit cards over charge cards due to the specific benefits offered with credit cards. Moreover, the consumer base for charge cards remained very limited in 2012 as charge cards were only issued by one bank in Indonesia, Bank Danamon Indonesia.

COMPETITIVE LANDSCAPE

  • Bank Danamon Indonesia remained the sole issuer of charge cards in the country in 2011. It issues American Express charge cards for American Express, which remained the sole operator of charge cards in 2011.

PROSPECTS

  • Charge cards is not expected to give a particularly dynamic performance over the forecast period, as growth is likely to stem from continued gradual expansion of the consumer base, as a larger number of affluent consumers become aware of the prestige of American Express charge cards. More frequent usage of charge cards and even higher value transactions are expected, thus resulting in value growth leading transaction volume growth over the forecast period.

CATEGORY DATA

  • Table 32 Charge Cards Category Performance: 2007-2012
  • Table 33 Charge Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 34 Charge Cards Category Performance: % Growth 2007-2012
  • Table 35 Charge Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 36 Personal Charge Cards Category Performance: 2007-2012
  • Table 37 Personal Charge Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 38 Personal Charge Cards Category Performance: % Growth 2007-2012
  • Table 39 Personal Charge Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 40 Commercial Charge Cards Category Performance: 2007-2012
  • Table 41 Commercial Charge Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 42 Commercial Charge Cards Category Performance: % Growth 2007-2012
  • Table 43 Commercial Charge Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 44 Charge Cards: Number of Cards by Issuer 2007-2011
  • Table 45 Charge Cards: Number of Cards by Operator 2007-2011
  • Table 46 Charge Cards Payment Transaction Value by Issuer 2007-2011
  • Table 47 Charge Cards Payment Transaction Value by Operator 2007-2011
  • Table 48 Personal Charge Cards: Number of Cards by Issuer 2007-2011
  • Table 49 Personal Charge Cards: Number of Cards by Operator 2007-2011
  • Table 50 Personal Charge Cards Transaction Value by Issuer 2007-2011
  • Table 51 Personal Charge Cards Transaction Value by Operator 2007-2011
  • Table 52 Commercial Charge Cards: Number of Cards by Issuer 2007-2011
  • Table 53 Commercial Charge Cards: Number of Cards by Operator 2007-2011
  • Table 54 Commercial Charge Cards Payment Transaction Value by Issuer 2007-2011
  • Table 55 Commercial Charge Cards Payment Transaction Value by Operator 2007-2011
  • Table 56 Charge Cards Forecast Category Performance: 2012-2017
  • Table 57 Charge Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 58 Charge Cards Forecast Category Performance: % Growth 2012-2017
  • Table 59 Charge Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 60 Personal Charge Cards Forecast Category Performance: 2012-2017
  • Table 61 Personal Charge Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 62 Personal Charge Cards Forecast Category Performance: % Growth 2012-2017
  • Table 63 Personal Charge Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 64 Commercial Charge Cards Forecast Category Performance: 2012-2017
  • Table 65 Commercial Charge Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 66 Commercial Charge Cards Forecast Category Performance: % Growth 2012-2017
  • Table 67 Commercial Charge Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Credit Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Credit cards is set to have a slower year in 2012, although the performance will remain favourable. After a peak in 2010 where cards in circulation reached double-digit growth, the performance stabilised in 2011 after 2010 when the post-global recession mood resulted in a spike in growth across products. The slower growth in 2012 is predicted not only to stem from a more stable situation, but more importantly, due to new government measures announced to help better regulate the credit cards environment. Two key legislations were announced by the Indonesian government in late 2011 affecting credit cards: stricter regulations on the interest rate and a limit on credit card ownership.

COMPETITIVE LANDSCAPE

  • The credit card landscape in Indonesia is relatively competitive, although not as much as in debit cards, which still have a much higher number of issuers present. The leadership in terms of issuers has been in the hands of local banks, with the exception of Citibank, which at one point held the top spot with its established history as a credit card issuer in Indonesia.

PROSPECTS

  • Credit cards will be important in the overall growth of financial cards over the forecast period. The Indonesian government identified credit cards as an area in greatest need of control and scrutiny to prevent a rise in non-performing loans, while the ruling on the maximum number of cards allowed per individual is expected to be fully implemented in 2013. The new ruling is likely to slow down the growth of cards in circulation towards 2017.

CATEGORY DATA

  • Table 68 Credit Cards Category Performance: 2007-2012
  • Table 69 Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 70 Credit Cards Category Performance: % Growth 2007-2012
  • Table 71 Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 72 Commercial Credit Cards Category Performance: 2007-2012
  • Table 73 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 74 Commercial Credit Cards Category Performance: % Growth 2007-2012
  • Table 75 Commercial Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 76 Personal Credit Cards Category Performance: 2007-2012
  • Table 77 Personal Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 78 Personal Credit Cards Category Performance: % Growth 2007-2012
  • Table 79 Personal Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 80 Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 81 Credit Cards: Number of Cards by Operator 2007-2011
  • Table 82 Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 83 Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 84 Commercial Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 85 Commercial Credit Cards: Number of Cards by Operator 2007-2011
  • Table 86 Commercial Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 87 Commercial Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 88 Personal Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 89 Personal Credit Cards: Number of Cards by Operator 2007-2011
  • Table 90 Personal Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 91 Personal Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 92 Credit Cards Forecast Category Performance: 2012-2017
  • Table 93 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 94 Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 95 Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 96 Commercial Credit Cards Forecast Category Performance: 2012-2017
  • Table 97 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 98 Commercial Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 99 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 100 Personal Credit Cards Forecast Category Performance: 2012-2017
  • Table 101 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 102 Personal Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 103 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Debit Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Following a robust performance in 2011, debit cards is expected to register a slowdown in 2012 for cards in circulation, transaction volume as well as value. Nonetheless, the slower performance will still be at double-digit growth rates, with the more stable situation arising partly due to improved penetration of debit cards among the banked population in Indonesia.

COMPETITIVE LANDSCAPE

  • Local bank, Bank Central Asia (BCA), seen very much as the pioneer of debit cards in Indonesia with its Debit BCA card, continued to be in the driving seat of debit cards issuers, holding on to its leadership status up to the end of the review period. While as of 2012 there were over 40 issuing banks for debit cards, BCA remained the most established player.

PROSPECTS

  • Debit cards still has a lot of untapped potential in Indonesia, and with the growing usage of ATM function – which is increasingly integrated as a function in a debit card – Indonesians are also gradually likely to embrace usage of the debit function in their debit cards, beyond using the ATM function to withdraw cash at ATMs.

CATEGORY DATA

  • Table 104 Debit Cards Category Performance: 2007-2012
  • Table 105 Debit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 106 Debit Cards Category Performance: % Growth 2007-2012
  • Table 107 Debit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 108 Debit Cards: Number of Cards by Issuer 2007-2011
  • Table 109 Debit Cards: Number of Cards by Operator 2007-2011
  • Table 110 Debit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 111 Debit Cards Payment Transaction Value by Operator 2007-2011
  • Table 112 Debit Cards Forecast Category Performance: 2012-2017
  • Table 113 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 114 Debit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 115 Debit Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Pre-Paid Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In terms of pre-paid cards, 2012 was a stellar year. Following the successful launch of Flazz by Bank Central Asia in open loop pre-paid cards, and the significant entry of Bank Mandiri (Persero) in closed loop pre-paid cards, a number of other players followed suit, issuing their own pre-paid cards. This helped to support the very strong double-digit growth in number of cards, volume of transactions and retail value of transactions of pre-paid cards in 2012. In fact, the number of pre-paid cards in circulation was 20 million in 2012, representing an astounding increase from the beginning of the review period.

COMPETITIVE LANDSCAPE

  • Bank Central Asia, the leading issuer of financial cards in Indonesia, remained the leading issuer and operator of pre-paid cards in 2011. While not technically the first bank to foray into pre-paid cards, its entry in 2007 was considered a breakthrough, which triggered the explosion in popularity of pre-paid cards with many other banks and companies following suit with the launch of their own pre-paid cards. BCA Flazz from Bank Central Asia is present in open loop pre-paid cards. It is a general-purpose reloadable card that can be used for payment in various retail outlets, including convenience stores and chained consumer foodservice outlets, such as Starbucks.

PROSPECTS

  • Pre-paid cards is expected to continue to register dynamic growth in terms of number of cards, volume of transactions and constant retail value growth of transactions over the forecast period. Although this growth over the forecast period is expected to be lower than it was over the previous five years, in comparison to 2012 there is expected to be further millions of pre-paid cards in circulation by 2017.

CATEGORY DATA

  • Table 116 Pre-paid Cards Category Performance: 2007-2012
  • Table 117 Pre-paid Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 118 Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 119 Pre-paid Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 120 Closed Loop Pre-paid Cards Category Performance: 2007-2012
  • Table 121 Closed Loop Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 122 Open Loop Pre-paid Cards Category Performance: 2007-2012
  • Table 123 Open Loop Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 124 Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 125 Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 126 Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 127 Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 128 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 129 Closed Loop Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 130 Closed Loop Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 131 Closed Loop Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 132 Open Loop Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 133 Open Loop Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 134 Open Loop Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 135 Open Loop Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 136 Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 137 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 138 Pre-paid Cards Forecast Category Performance: % Growth 2012-2017
  • Table 139 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 140 Closed Loop Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 141 Closed Loop Pre-paid Cards Forecast Category Performance: % Growth 2012-2017
  • Table 142 Open Loop Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 143 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2012-2017

Store Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Store cards were not present in Indonesia in 2012. In Indonesia, the penetration of financial cards was still relatively low in 2012, especially of charge cards and credit cards, due to the relatively strict requirements in terms of income level governing consumer eligibility. Also, with players in financial cards still primarily pushing to increase the penetration of charge cards and credit cards, there was little attention paid to store cards. Moreover, large chained retailers have failed to show any interest in launching their own store cards.

PROSPECTS

  • While the absence of store cards in Indonesia theoretically indicates potential for the introduction and growth of such cards, in practice store cards is expected to lack attention and development over the forecast period due to the ever-increasing popularity of pre-paid cards. Furthermore, while the penetration of debit cards, ATM cards, charge cards and credit cards is set to improve over the forecast period, players in financial cards are expected to focus in particular on the emerging trend of pre-paid cards in Indonesia.

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards and Payments
    • Financial Cards in Circulation
      • ATM Function
      • Charge Card Function
        • Commercial Charge Cards
        • Personal Charge Cards
      • Credit Function
        • Commercial Credit Cards
        • Personal Credit Cards
      • Debit Function
      • Pre-Paid Function
        • Closed Loop Pre-Paid Function
        • Open Loop Pre-Paid Function
      • Store Cards
    • Transactions
      • Total Cards Transactions
        • ATM Transactions
        • Card Payment Transactions
          • Charge Card Transactions
            • Commercial Charge Card Transactions
            • Personal Charge Card Transactions
          • Credit Card Transactions
            • Commercial Credit Card Transactions
            • Personal Credit Card Transactions
          • Debit Transactions
          • Pre-Paid Card Transactions
            • Closed Loop Pre-Paid Card Transactions
            • Open Loop Pre-Paid Card Transactions
          • Store Card Transactions
      • Consumer Payment Transactions
        • Card Payment Transactions (Excl Commercial)
        • Electronic Direct/ACH Transactions
        • Paper Payment Transactions
          • Cash Transactions
          • Other Paper Payment Types

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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