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Country Report

Financial Cards and Payments in Indonesia

Apr 2012

Price: US$900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in Indonesia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in Indonesia, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in Indonesia market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in Indonesia?
  • What are the major operators and issuers in Indonesia?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in Indonesia, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Sample Analysis

EXECUTIVE SUMMARY

Consumer payments continue to rise

The Indonesian economy continued to strengthen in 2011, and consumer expenditure continued to increase at a promising rate. In turn, growth in consumer payments was also very positive in 2011, although it saw a slowdown from 2010. In 2010 there was a jump in consumer payments after the cautiousness in spending following the tumultuous global economic situation in 2009. As the situation was already more stable in 2011, consumer payments continued to rise, although at a more stable pace.

Card payment sees the strongest increase in Indonesia

Whilst cash payments still dominated in Indonesia, and electronic payments were on the rise, the best performing payment type up to 2011 remained card payment transactions, which increased by 19% in terms of value transactions. The continued switch to financial cards signalled growing consumer confidence and trust in payment methods other than cash. Traditionally, cash payment was seen as the prestigious way to pay, even for large value transactions, as it demonstrates that the consumer is able to actually make the payment, instead of having to rely on credit. However, with more forms of financial cards available, including debit cards and pre-paid cards, they were seen in a more favourable light over the review period, and more Indonesians adjusted to the idea of making such payments, or at least withdrawing cash at ATMs with financial cards. The shift towards financial cards can also be seen in rural areas, where there are already more ATM machines, signalling the gradual switch of the rural population to using financial cards towards 2011, although not yet for payments. Therefore, whilst cash payment still ruled in Indonesia up to 2011, financial cards continued to strongly erode its share.

Financial cards benefits from the implementation of EMV technology

One of the key stories in financial cards in Indonesia towards the end of the review period was the significant drop in the value of fraud losses for credit cards. This huge decline came directly from the implementation of EMV technology, which the government pushed, and by 2011 the migration to chip-and-pin EMV technology for credit cards was complete. The drop in fraud cases and losses for credit cards was welcomed by the industry, as it encouraged consumers to use their credit cards. After this successful implementation, the government also pushed for debit cards and ATM-only cards to switch to EMV technology. This shift was still ongoing in 2011, but the successful migration, expected in the forecast period, is likely to boost usage of financial cards further.

Bank Central Asia maintains its lead in financial cards

In Indonesia’s banking landscape, Bank Central Asia was one of the first private banks to enter the market. Its relatively pioneering status has allowed it to become one of the leading banks in Indonesia in overall banking. In terms of consumer payments, Bank Central Asia held the leading position in terms of issuers of financial cards throughout the review period, although it had to face challenges from emerging competitors such as Bank Mandiri. Bank Central Asia is still well-known for its ongoing innovation in various respects. The bank is also known for the good customer service and facilities it offers, which all allowed it to have a good customer retention rate up to 2011.

Card usage has strong potential in the forecast period and the longer term

Although cash payment still dominated consumer payments in Indonesia throughout the review period, a continued shift towards financial cards is expected in the forecast period. Indonesian consumers are becoming increasingly used to using financial cards, and this will allow card payment to see the fastest transaction value growth of all forms of payment in the forecast period. Overall, consumer payments itself has a bright future, as Indonesians’ disposable incomes are expected to continue to improve, encouraging purchases.

Table of Contents

Table of Contents

Financial Cards and Payments in Indonesia - Industry Overview

EXECUTIVE SUMMARY

Consumer payments continue to rise

Card payment sees the strongest increase in Indonesia

Financial cards benefits from the implementation of EMV technology

Bank Central Asia maintains its lead in financial cards

Card usage has strong potential in the forecast period and the longer term

KEY TRENDS AND DEVELOPMENTS

Cash still dominates, despite a continuous shift to financial cards

Mobile banking becomes more popular, although m-commerce still lags behind

Fraud drops after the introduction of EMV technology

Growing trend towards multi-function cards

More cooperation is seen amongst banks and between banks and institutions

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2006-2011
  • Table 2 Number of ATMs 2006-2011
  • Table 3 Value Lost to Fraud 2006-2011
  • Table 4 Card Expenditure by Location 2011
  • Table 5 Card Expenditure by Category 2011
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2006-2011
  • Table 7 Domestic versus Foreign Spend 2011

MARKET DATA

  • Table 8 Consumer Payments: Value 2006-2011
  • Table 9 Consumer Payments: Number of Transactions 2006-2011
  • Table 10 Financial Cards: Number of Cards in Circulation 2006-2011
  • Table 11 Financial Cards Transactions: Value 2006-2011
  • Table 12 Financial Cards: Number of Transactions 2006-2011
  • Table 13 Financial Cards: Number of Accounts 2006-2011
  • Table 14 Financial Cards: Number of Cards by Issuer 2006-2010
  • Table 15 Financial Cards: Number of Cards by Operator 2006-2010
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2006-2010
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2006-2010
  • Table 18 Consumer Payments Forecast: Value 2011-2016
  • Table 19 Consumer Payments Forecast: Number of Transactions 2011-2016
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2011-2016
  • Table 21 Financial Cards Forecast: Value 2011-2016
  • Table 22 Financial Cards Forecast: Number of Transactions 2011-2016
  • Table 23 Financial Cards Forecast: Number of Accounts 2011-2016

DEFINITIONS

ATM Function

Debit Function

Credit Function

Commercial Credit Cards

Charge Card Function

Commercial Charge Cards

Open Loop Pre-paid Function

Closed Loop Pre-paid Function

Store Cards

Pre-paid

Contact Smart Card

Contactless Smart Card

Card Expenditure by Location

Card Expenditure by Sector

Domestic Versus Foreign

Value Lost To Fraud

  • Summary 1 Research Sources

Financial Cards and Payments in Indonesia - Company Profiles

Bank Central Asia Tbk PT in Consumer Finance (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Bank Central Asia Tbk PT: Competitive Position 2010

Bank Danamon Indonesia Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 6 Bank Danamon Indonesia Tbk PT: Competitive Position 2010

Bank Internasional Indonesia Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 9 Bank Internasional Indonesia Tbk PT: Competitive Position 2010

Bank Mandiri (Persero) Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 12 Bank Mandiri (Persero) Tbk PT: Competitive Position 2010

Bank Negara Indonesia (Persero) Tbk PT in Financial Cards and Payments (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 15 Bank Negara Indonesia (Persero) Tbk PT: Competitive Position 2010

ATM Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2011 ATM transactions and ATM machines were still the focus for financial cards in Indonesia. With Indonesian consumers’ increasing familiarity with the usage of financial cards, many consumers started switching from going to the bank tellers for their transactions to using ATM machines to withdraw cash. As a result, the number of ATM machines increased strongly towards the end of the review period, especially outside the cities. By 2011 almost all banks already had ATM function. Except for foreign banks, most banks in Indonesia will usually offer an ATM card as the first type of financial card, before venturing into other types of financial cards.

COMPETITIVE LANDSCAPE

  • Artajasa Pembayaran Elektronis, better known with the “ATM Bersama” tag, was the biggest local ATM operator up to 2011. The company was also the pioneering local ATM operator in Indonesia. The company already had 75 bank members as of 2011. Basically the company introduced the ATM Bersama or “shared ATM” network to facilitate more banks being able to offer ATM function across Indonesia. Traditionally, the obstacle to having more ATM machines was the costly setup, and by having the shared ATM network of ATM Bersama, the cost is notably lowered, so that more banks joined this initiative from Artajasa. Whilst ATM Bersama started off as an ATM shared network, it has since evolved to allow cards to be used for payment at more and more POS.

PROSPECTS

  • Whilst the share of cash within consumer payments will continue to be eroded by financial cards over the forecast period, cash is still expected to account for the largest share of consumer payments up to 2016. Together with the dominance of cash, ATM function will continue to thrive in the forecast period, with more consumers switching from going to the bank teller to ATM machines to withdraw cash.

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2006-2011
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 26 ATM Cards Category Performance: % Growth 2006-2011
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 28 ATM Cards Forecast Category Performance: 2011-2016
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2011-2016
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Charge Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Charge cards remained a steadily growing but not particularly dynamic category within financial cards in Indonesia up to 2011. Most consumers, and even a lot of people in the banking industry in Indonesia, do not distinguish between charge cards and credit cards. The majority of pay-later cards are still in the form of credit cards. Charge cards are present through only one operator, American Express, issued by only one bank, Bank Danamon Indonesia. Therefore, the performance of charge cards relied solely on the development of American Express up to 2011.

COMPETITIVE LANDSCAPE

  • American Express remained the only operator of charge cards in Indonesia in 2010, as Diners Club International exited the Indonesian market during the review period. Whilst no more banks issue the Diners Club card, with Citibank stopping issuing the card in the review period, there is still a good proportion of merchants which accept Diners Club cards, so cardholders from outside Indonesia are not necessarily unable to make payments with their Diners Club card.

PROSPECTS

  • The development of charge cards in the forecast period is likely to be modest but stable, riding on the established reputation of American Express as a prestigious card brand. Whilst the growth trend is likely to slow down, there is still potential for growth to pick up depending on possible developments. For example, if there is a strong influx of expatriates into Indonesia, this may lead to good growth of charge cards due to their stronger awareness of the product, and also usage of American Express.

CATEGORY DATA

  • Table 32 Charge Cards Category Performance: 2006-2011
  • Table 33 Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 34 Charge Cards Category Performance: % Growth 2006-2011
  • Table 35 Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 36 Personal Charge Cards Category Performance: 2006-2011
  • Table 37 Personal Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 38 Personal Charge Cards Category Performance: % Growth 2006-2011
  • Table 39 Personal Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 40 Commercial Charge Cards Category Performance: 2006-2011
  • Table 41 Commercial Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 42 Commercial Charge Cards Category Performance: % Growth 2006-2011
  • Table 43 Commercial Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 44 Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 45 Charge Cards: Number of Cards by Operator 2006-2010
  • Table 46 Charge Cards Payment Transaction Value by Issuer 2006-2010
  • Table 47 Charge Cards Payment Transaction Value by Operator 2006-2010
  • Table 48 Personal Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 49 Personal Charge Cards: Number of Cards by Operator 2006-2010
  • Table 50 Personal Charge Cards Transaction Value by Issuer 2006-2010
  • Table 51 Personal Charge Cards Transaction Value by Operator 2006-2010
  • Table 52 Commercial Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 53 Commercial Charge Cards: Number of Cards by Operator 2006-2010
  • Table 54 Commercial Charge Cards Payment Transaction Value by Issuer 2006-2010
  • Table 55 Commercial Charge Cards Payment Transaction Value by Operator 2006-2010
  • Table 56 Charge Cards Forecast Category Performance: 2011-2016
  • Table 57 Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 58 Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 59 Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 60 Personal Charge Cards Forecast Category Performance: 2011-2016
  • Table 61 Personal Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 62 Personal Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 63 Personal Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 64 Commercial Charge Cards Forecast Category Performance: 2011-2016
  • Table 65 Commercial Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 66 Commercial Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 67 Commercial Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Credit Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Credit cards saw an impressive performance in 2010 and early 2011. The penetration of credit cards in Indonesia remained low in 2010; however, demand amongst consumers for credit cards increased, and this helped to stimulate growth in the number of credit cards in circulation. Frequent card usage and higher value purchases boosted retail value growth of credit card transactions, because credit cards are considered an ideal method of payment for expensive purchases amongst consumers in Indonesia.

COMPETITIVE LANDSCAPE

  • The competitive environment in credit cards in Indonesia became more intense over the review period; however, Bank Central Asia remained the leading issuer with a 16% share of credit cards in circulation and a retail value share of credit card transactions of 17% in 2010. It was followed by Bank Mandiri, Citigroup and Bank Negara Indonesia.

PROSPECTS

  • In 2011, despite the shocking Citigroup case, there was still a large consumer base for credit cards in Indonesia; this demonstrates the strong opportunities for growth in credit cards over the forecast period. Therefore, issuers are expected to continue to make efforts to increase the penetration of credit cards amongst consumers in Indonesia.

CATEGORY DATA

  • Table 68 Credit Cards Category Performance: 2006-2011
  • Table 69 Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 70 Credit Cards Category Performance: % Growth 2006-2011
  • Table 71 Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 72 Personal Credit Cards Category Performance: 2006-2011
  • Table 73 Personal Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 74 Personal Credit Cards Category Performance: % Growth 2006-2011
  • Table 75 Personal Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 76 Commercial Credit Cards Category Performance: 2006-2011
  • Table 77 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 78 Commercial Credit Cards Category Performance: % Growth 2006-2011
  • Table 79 Commercial Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 80 Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 81 Credit Cards: Number of Cards by Operator 2006-2010
  • Table 82 Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 83 Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 84 Personal Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 85 Personal Credit Cards: Number of Cards by Operator 2006-2010
  • Table 86 Personal Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 87 Personal Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 88 Commercial Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 89 Commercial Credit Cards: Number of Cards by Operator 2006-2010
  • Table 90 Commercial Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 91 Commercial Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 92 Credit Cards Forecast Category Performance: 2011-2016
  • Table 93 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 94 Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 95 Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 96 Personal Credit Cards Forecast Category Performance: 2011-2016
  • Table 97 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 98 Personal Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 99 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 100 Commercial Credit Cards Forecast Category Performance: 2011-2016
  • Table 101 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 102 Commercial Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 103 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Debit Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2011 debit cards gained more popularity amongst consumers in Indonesia, due to the high circulation of this type of card from various banks. The function of this card, which allows consumers to carry out retail purchases without cash, is very favourable for consumers in Indonesia. The potential of debit cards is increasing rapidly, as more Indonesian consumers open bank accounts and have debit cards issued.

COMPETITIVE LANDSCAPE

  • More than 40 companies acted as debit card issuers by 2011. Most of the issuing banks are local; however, there are only a few debit card operators, with multinationals Visa and MasterCard having a presence alongside local operators Rintis Sejahtera PT, Daya Network Lestari and Artajasa Pembayaran Elektronis PT. In terms of debit transactions in value terms, Visa remains the leading operator in 2011, with 36% value share.

PROSPECTS

  • Debit cards has strong potential for growth in Indonesia, as a greater number of consumers in the country gain a better understanding of the services offered by this product. With better knowledge, consumers will understand that debit cards offer many benefits. This in turn will boost the circulation of debit cards and increase the volume of debit transactions.

CATEGORY DATA

  • Table 104 Debit Cards Category Performance: 2006-2011
  • Table 105 Debit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 106 Debit Cards Category Performance: % Growth 2006-2011
  • Table 107 Debit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 108 Debit Cards: Number of Cards by Issuer 2006-2010
  • Table 109 Debit Cards: Number of Cards by Operator 2006-2010
  • Table 110 Debit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 111 Debit Cards Payment Transaction Value by Operator 2006-2010
  • Table 112 Debit Cards Forecast Category Performance: 2011-2016
  • Table 113 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 114 Debit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 115 Debit Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Pre-Paid Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • As Indonesian consumers became more familiar with the concept of ATM cards, debit cards and credit cards in the review period, some banks took the opportunity to introduce pre-paid cards in the country. Whilst there were already gift cards from leading retail chains such as Mitra Adi Perkasa and e-wallet from Bank Permata, it was the launch of the BCA Flazz open loop pre-paid card from the leading issuer Bank Central Asia which attracted consumers’ attention. In fact, BCA Flazz has been seen by many as the pioneering pre-paid card in Indonesia, leading to the national bank Bank Indonesia starting to publish information on cards with e-money function from 2007 onwards.

COMPETITIVE LANDSCAPE

  • With its pioneering status, Bank Central Asia with its BCA Flazz card remained the leading player in pre-paid cards in 2010. Amidst the competition from other banks with their closed loop pre-paid cards, in 2010 BCA started cooperating with one of the leading convenience store chains, Alfamart, and launched the Aku Flazz card. Previously, Alfamart had cooperated with BNI bank. Bank Central Asia is also trying to intensify the promotion of its BCA Flazz card by offering discounts in various restaurants. Newer developments were also the inclusion of a BCA Flazz feature in Bank Central Asia credit cards, instead of having a separate pre-paid card.

PROSPECTS

  • Pre-paid cards is still in the boom stage in Indonesia, and its full potential is still far from being realised. Therefore in the forecast period strong growth is expected to continue. Growth will continue to come from the fact that pre-paid cards are not linked to bank accounts, and there is still a sizeable proportion of the Indonesian population which is unbanked. Pre-paid cards are a quicker way for banks to tap into the potential of the unbanked population.

CATEGORY DATA

  • Table 116 Pre-paid Cards Category Performance: 2006-2011
  • Table 117 Closed Loop Pre-paid Cards Category Performance: 2006-2011
  • Table 118 Open Loop Pre-paid Cards Category Performance: 2006-2011
  • Table 119 Pre-paid Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 120 Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 121 Closed Loop Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 122 Open Loop Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 123 Pre-paid Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 124 Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 125 Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 126 Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 127 Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 128 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 129 Closed Loop Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 130 Closed Loop Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 131 Closed Loop Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 132 Open Loop Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 133 Open Loop Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 134 Open Loop Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 135 Open Loop Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 136 Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 137 Closed Loop Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 138 Open Loop Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 139 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 140 Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 141 Closed Loop Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 142 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 143 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Store Card Transactions in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2011 store cards were still not present in Indonesia. There were many reasons for this, including the fact that the penetration of financial cards was still relatively low in 2011, especially for charge cards and credit cards, due to the strict requirements in terms of income level governing consumer eligibility. Moreover, with players in financial cards primarily pushing to increase the penetration of charge cards and credit cards, there was not much attention paid to store cards. Large chained retailers also failed to show any interest in launching their own store cards, and preferred to rely on other financial cards for payments.

PROSPECTS

  • There is the potential for the introduction and growth of store cards in Indonesia due to the absence of such products. However, in practice, store cards is expected to receive low attention, as the popularity of pre-paid cards is continuing to increase amongst consumers in Indonesia. Most consumers are still more familiar with pre-paid cards, and this is unlikely to change over the forecast period.

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards in Circulation

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices % growth
  • Retail value retail selling price real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Retail value retail selling price nominal (current) prices % growth
  • Retail value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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