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Country Report

Financial Cards and Payments in South Africa

Jan 2012

Price: US$900

About this Report

About this Report

Samples (FAQs about samples):

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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in South Africa with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in South Africa, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in South Africa market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in South Africa?
  • What are the major operators and issuers in South Africa?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in South Africa, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Sample Analysis

EXECUTIVE SUMMARY

Financial cards shows signs of recovery

Financial cards performed relatively well in 2011 as the South African economy started to show signs of recovery. Although growth figures are nowhere near those recorded during the 2005-2007 period, all financial card areas recorded growth, with debit and pre-paid cards outperforming other areas. Whilst credit related areas remain somewhat subdued, in the context of the recent recession, growth in 2011 was a positive sign.

Cash still preferred by lower income consumers

Although middle and upper income consumers continue to move towards cashless transactions in various forms, lower income consumers are far less willing to move away from cash. One of the primary reasons for this remains a lack of understanding with regard to how debit cards and POS terminal infrastructure works. Many rural consumers prefer cash and are wary of the idea of plastic money, which can be rather daunting. In addition, the large size of South Africa’s informal sector also encourages the use of cash. A significant proportion of consumers regularly buy products from informal providers (eg street vendors and merchants), which rely heavily on cash as the primary method of payment.

Technology remains a key growth driver

New technologies that have been developed over the past few years are beginning to play an integral role in infrastructure expansion. Mini ATMs (pioneered by FNB), mobile ATMs (which are built into vans or trucks) and wireless POS terminals are three major examples of effective devices which aid in the implementation and expansion of financial card infrastructure. Most new technological devices provide access to wireless or mobile phone networks. Mobile phone devices, which transfer data via GPRS and Edge technologies, are particularly useful in some of the most rural areas of the country.

Charge cards showing renewed vigour

Over the review period, charge cards performed fairly poorly as they continue to lose sales share to credit cards. However, renewed vigour by charge card companies seems to have reversed the trend of decline. Although the comparative advantage of such companies is based on strong reward programmes rather than the targeting of upper income consumers via marketing, charge cards are being targeted more at middle income consumers who want to belong to part of an elite group. This marketing seems to be working and charge cards are expected to grow significantly over the forecast period, albeit from a much smaller base than that of credit cards.

FirstRand Bank rebrands and performs well

The best performing bank in 2011 was FirstRand Bank, which offers its FNB brand. The bank decided to rebrand itself as a more premium and modern bank. However, many of its products still target lower and middle income consumers. The bank revamped all of its branches and ATM outlets in order to reflect its new look. Furthermore, FNB continues to be highly innovative within the financial card area, having introduced a number of new products over the past year that appeal to a wide variety of consumers. Strategic partnerships have also greatly bolstered the company’s offering and it is expected that FNB will continue to perform well over the coming years.

Table of Contents

Table of Contents

Financial Cards and Payments in South Africa - Industry Overview

EXECUTIVE SUMMARY

Financial cards shows signs of recovery

Cash still preferred by lower income consumers

Technology remains a key growth driver

Charge cards showing renewed vigour

FirstRand Bank rebrands and performs well

KEY TRENDS AND DEVELOPMENTS

Market trends differ significantly by income group

Technology trends

Prepaid cards remain the most dynamic area

Crime still a major issue

Consumers becoming tired of the big four

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2006-2011
  • Table 2 Number of ATMs 2006-2011
  • Table 3 Value Lost to Fraud 2006-2011
  • Table 4 Card Expenditure by Location 2011
  • Table 5 Card Expenditure by Category 2011
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2006-2011
  • Table 7 Domestic versus Foreign Spend 2011

MARKET DATA

  • Table 8 Consumer Payments: Value 2006-2011
  • Table 9 Consumer Payments: Number of Transactions 2006-2011
  • Table 10 Financial Cards: Number of Cards in Circulation 2006-2011
  • Table 11 Financial Cards Transactions: Value 2006-2011
  • Table 12 Financial Cards: Number of Transactions 2006-2011
  • Table 13 Financial Cards: Number of Accounts 2006-2011
  • Table 14 Financial Cards: Number of Cards by Issuer 2006-2010
  • Table 15 Financial Cards: Number of Cards by Operator 2006-2010
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2006-2010
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2006-2010
  • Table 18 Consumer Payments Forecast: Value 2011-2016
  • Table 19 Consumer Payments Forecast: Number of Transactions 2011-2016
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2011-2016
  • Table 21 Financial Cards Forecast: Value 2011-2016
  • Table 22 Financial Cards Forecast: Number of Transactions 2011-2016
  • Table 23 Financial Cards Forecast: Number of Accounts 2011-2016

Sources

  • Summary 1 Research Sources

Financial Cards and Payments in South Africa - Company Profiles

Absa Bank Ltd in Financial Cards and Payments (South Africa)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 ABSA Bank Ltd: Competitive Position 2011

Capitec Group in Financial Cards and Payments (South Africa)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Capitec Group: Competitive Position 2011

FirstRand Bank in Financial Cards and Payments (South Africa)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 10 FirstRand Bank Ltd: Competitive Position 2011

Nedbank Group Ltd in Financial Cards and Payments (South Africa)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 13 Nedbank Group Ltd: Competitive Position 2011

Standard Bank of South Africa in Financial Cards and Payments (South Africa)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 16 Standard Bank of South Africa: Competitive Position 2011

ATM Transactions in South Africa - Category Analysis

HEADLINES

TRENDS

  • Although the South African debit area has performed well over the last few years, cash remains an integral method of payment, particularly among more rural and lower income groups. Although all bank cards in the country have dual functionality, even lower income consumers with access to debit functionality prefer to draw money and have tangible cash. While fairly common in emerging economies, lower income groups in South Africa seem particularly averse to cashless transactions. This is due to a number of factors, with two of the main drivers being a deficiency in general education (leading to a lack of financial knowledge) and limited access to technology. Even when drawing cash at an ATM, many lower income consumers require help in entering their PIN number and reading the options available to them on the screen. Therefore, using a bank card at a POS terminal or similar debit situation is most likely beyond the means of many rural South Africans. Because of this, it is likely that the switch to cashless transactions will take a lot longer among consumers from lower income groups.

COMPETITIVE LANDSCAPE

  • The leading ATM players in South Africa are the big four banks: Absa Bank, FirstRand Bank, Nedbank and Standard Bank. According to these banks and a comparison of their client bases and ATM infrastructures, these companies jointly account for over 80% of ATM transactions and have strong infrastructure in place in the vast majority of the country. Whilst there are a number of smaller ATM companies, most of them are usually backed by one of the big four players. Capitec Bank is also aggressively installing new ATMs around the country while Bankserv is another company that plays an important role. Bankserv was originally founded by the big four banks plus Investec, who were the major shareholders, and the company’s sole purpose was to develop ATM infrastructure for the big four.

PROSPECTS

  • Cash and ATMs will continue to be an integral part of the financial payment system for many years to come due to the preference for cash amongst lower income consumers. As mentioned above, lower income consumers prefer cash over cards, which they do not fully understand or trust.

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2006-2011
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 26 ATM Cards Category Performance: % Growth 2006-2011
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 28 ATM Cards Forecast Category Performance: 2011-2016
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2011-2016
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Charge Card Transactions in South Africa - Category Analysis

HEADLINES

TRENDS

  • After stagnating for much of the review period, the performance of charge cards continued to improve during 2011. The fact that charge card companies have invested in more aggressive marketing and product offerings in the last two years has helped to fuel growth. Operators are competing via the offering of reward programmes and growth is also being fuelled by the fact that more and more consumers perceive charge cards as being prestigious products and status symbols. Rather than offering a single reward such as free air miles or discount vouchers, charge cards instead promote a lifestyle rewards programme. Furthermore, although charge cards are aimed predominantly at upper income consumers, many middle income consumers also aspire to own a charge card as a status symbol. Diners Club for example offers a combined rewards package including fine South African wines, whiskies, automatic insurances and access to exclusive lounges at airports.

COMPETITIVE LANDSCAPE

  • In terms of operators, within personal charge cards Diners Club increased its retail value share by one percentage point in 2010 to 51%. Standard Bank seems to have revamped the Diners Club franchise and is targeting both middle and upper income consumers with equal fervour. This increase in share came at the direct expense of American Express, which recorded a retail value share of 49%. However, there is little difference between the companies, each of which has had a retail value share of around 50% since 2006.

PROSPECTS

  • Credit cards remain the single biggest threat to charge card operators. The main reason charge cards have been losing share to credit cards is because they are perceived as being less flexible and incur greater costs. Although this is true to a large extent in South Africa, charge cards are looking to compete predominantly in terms of reward programmes.

CATEGORY DATA

  • Table 32 Charge Cards Category Performance: 2006-2011
  • Table 33 Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 34 Charge Cards Category Performance: % Growth 2006-2011
  • Table 35 Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 36 Personal Charge Cards Category Performance: 2006-2011
  • Table 37 Personal Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 38 Personal Charge Cards Category Performance: % Growth 2006-2011
  • Table 39 Personal Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 40 Commercial Charge Cards Category Performance: 2006-2011
  • Table 41 Commercial Charge Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 42 Commercial Charge Cards Category Performance: % Growth 2006-2011
  • Table 43 Commercial Charge Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 44 Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 45 Charge Cards: Number of Cards by Operator 2006-2010
  • Table 46 Charge Cards Payment Transaction Value by Issuer 2006-2010
  • Table 47 Charge Cards Payment Transaction Value by Operator 2006-2010
  • Table 48 Personal Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 49 Personal Charge Cards: Number of Cards by Operator 2006-2010
  • Table 50 Personal Charge Cards Transaction Value by Issuer 2006-2010
  • Table 51 Personal Charge Cards Transaction Value by Operator 2006-2010
  • Table 52 Commercial Charge Cards: Number of Cards by Issuer 2006-2010
  • Table 53 Commercial Charge Cards: Number of Cards by Operator 2006-2010
  • Table 54 Commercial Charge Cards Payment Transaction Value by Issuer 2006-2010
  • Table 55 Commercial Charge Cards Payment Transaction Value by Operator 2006-2010
  • Table 56 Charge Cards Forecast Category Performance: 2011-2016
  • Table 57 Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 58 Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 59 Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 60 Personal Charge Cards Forecast Category Performance: 2011-2016
  • Table 61 Personal Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 62 Personal Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 63 Personal Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 64 Commercial Charge Cards Forecast Category Performance: 2011-2016
  • Table 65 Commercial Charge Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 66 Commercial Charge Cards Forecast Category Performance: % Growth 2011-2016
  • Table 67 Commercial Charge Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Credit Card Transactions in South Africa - Category Analysis

HEADLINES

TRENDS

  • Personal credit cards grew by approximately 2% in volume terms and 9% in current retail value terms in 2011. Whilst volume sales only increased by a moderate 2%, value growth was fuelled by the increase in use of credit cards, especially amongst older consumers, to pay for bigger ticket items.

COMPETITIVE LANDSCAPE

  • Visa became the leading credit card operator in South Africa in 2010, increasing its retail value share from 47% to 50%. The company increased its retail value share at the expense of MasterCard, which saw its share fall from 52% to 49% over the same period. Most notably, 2010 was the year of the FIFA World Cup and Visa offered an array of limited products and offerings as part of its World Cup promotional campaign.

PROSPECTS

  • Although the credit card area has slowed down significantly in the last few years due to the recession and hard financial times, it is expected to grow significantly over the forecast period. Personal credit has a projected constant retail value CAGR of 11%, with sales expected to increase by a total of 64% over the review period. As the economy picks up at the end of 2012 and during 2013, credit related products are likely to record a major increase in growth as consumers start borrowing again. For 2014 and beyond, growth rates are expected to return to pre-2006 levels.

CATEGORY DATA

  • Table 68 Credit Cards Category Performance: 2006-2011
  • Table 69 Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 70 Credit Cards Category Performance: % Growth 2006-2011
  • Table 71 Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 72 Personal Credit Cards Category Performance: 2006-2011
  • Table 73 Personal Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 74 Personal Credit Cards Category Performance: % Growth 2006-2011
  • Table 75 Personal Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 76 Commercial Credit Cards Category Performance: 2006-2011
  • Table 77 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 78 Commercial Credit Cards Category Performance: % Growth 2006-2011
  • Table 79 Commercial Credit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 80 Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 81 Credit Cards: Number of Cards by Operator 2006-2010
  • Table 82 Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 83 Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 84 Personal Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 85 Personal Credit Cards: Number of Cards by Operator 2006-2010
  • Table 86 Personal Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 87 Personal Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 88 Commercial Credit Cards: Number of Cards by Issuer 2006-2010
  • Table 89 Commercial Credit Cards: Number of Cards by Operator 2006-2010
  • Table 90 Commercial Credit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 91 Commercial Credit Cards Payment Transaction Value by Operator 2006-2010
  • Table 92 Credit Cards Forecast Category Performance: 2011-2016
  • Table 93 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 94 Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 95 Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 96 Personal Credit Cards Forecast Category Performance: 2011-2016
  • Table 97 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 98 Personal Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 99 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016
  • Table 100 Commercial Credit Cards Forecast Category Performance: 2011-2016
  • Table 101 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 102 Commercial Credit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 103 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Debit Transactions in South Africa - Category Analysis

HEADLINES

TRENDS

  • Two of the primary drivers fuelling continued debit growth in 2011 were expanding infrastructure and increased merchant acceptance. Growth was strong in 2010 (with the hosting of the World Cup) and 2011 due to the installation of POS terminals and the increasing willingness of merchants to accept debit cards. One of the reasons for this is an increased product offering from smaller banks such as Capitec and Bidvest, which are aggressively trying to gain debit transaction share. The development of technology associated with POS terminals and debit transactions has also played a key role in growth, especially within rural and semi-urban areas. One of the more interesting devices is the GPRS POS terminal, which relies on mobile networks rather than telephone lines. Combining wireless and mobile phone technology with POS terminals has enabled merchants in some of the most remote areas of the country to embrace debit solutions.

COMPETITIVE LANDSCAPE

  • Debit transactions continue to be dominated by the big four South African banks: Absa Bank, FirstRand Bank (under the brand FNB), Nedbank and Standard Bank. These four banks accounted for 83% of debit retail value transactions in 2010. Absa Bank is the leading player, recording a retail value share of 32%, and is followed by Standard Bank (23%), FirstRand Bank (16%) and Nedbank (12%). All four banks have been operating in South Africa for many years and offer a range of products within different consumer segments. The other two most notable debit issuers in the country are Capitec and Investec. Capitec is one of the most dynamic banks in the country, having increased its retail value share from 1% in 2001 to 8% in 2010. Considering the dominance of the big four banks, this is the only bank to make an impact within financial cards in recent years. Investec, although having been around for a number of years, focuses on premium clients and therefore has a much smaller retail value share of 1%.

PROSPECTS

  • Debit transactions are projected to increase by 44% in both retail volume and constant retail value terms over the forecast period. One of the major reasons for this will be the increase in the number of debit cards in circulation, which is expected to rise by 20% to 42 million by 2016. The number of cards is expected to increase as banks focus on capturing currently unbanked populations, including many immigrants which continue to flood through South African borders every day. Many consumers expected to open bank accounts over this period will come from countries like Zimbabwe and Zambia, where people are generally better educated and more technologically savvy than in rural South Africa. Now that these foreigners can legally pass through South African borders, they are bound to open legitimate bank accounts and many of them will use debit cards.

CATEGORY DATA

  • Table 104 Debit Cards Category Performance: 2006-2011
  • Table 105 Debit Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 106 Debit Cards Category Performance: % Growth 2006-2011
  • Table 107 Debit Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 108 Debit Cards: Number of Cards by Issuer 2006-2010
  • Table 109 Debit Cards: Number of Cards by Operator 2006-2010
  • Table 110 Debit Cards Payment Transaction Value by Issuer 2006-2010
  • Table 111 Debit Cards Payment Transaction Value by Operator 2006-2010
  • Table 112 Debit Cards Forecast Category Performance: 2011-2016
  • Table 113 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 114 Debit Cards Forecast Category Performance: % Growth 2011-2016
  • Table 115 Debit Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Pre-Paid Card Transactions in South Africa - Category Analysis

HEADLINES

TRENDS

  • Pre-paid cards are being used for an increasingly diverse range of purposes. Previously, the main form of card found in the country was closed loop gift cards. Although still dominant, the last two years has seen the introduction of transport cards, with travel cards playing an increasing role as well. New and upgraded transport infrastructure is being installed with pre-paid transport charge cards. A good example of this is the Gautrain, the high-speed train which runs through Pretoria, Johannesburg and Soweto. The system installed for payment is based on pre-paid technology and is likely to be implemented soon within the Cape Town train system. Pre-paid travel cards have become extremely common in the past few years. Many consumers have begun to shift away from travellers cheques due to the ease and convenience of pre-paid travel cards in multiple currencies.

COMPETITIVE LANDSCAPE

  • There is no fundamental differentiation between various products as pre-paid cards are generally accepted as a cash equivalent. Therefore, companies differentiate their products through branding and card design. For example, Woolworths targets a much older classier consumer segment and its cards are designed with simple colours and elegant fonts. Conversely, Musica and CNA aim for a much younger consumer segment, with its cards being designed to be much brighter and colourful and more hip and trendy.

PROSPECTS

  • Although pre-paid cards have been around for a few years, they are still in an early stage of development and are expected to continue to record strong growth over the forecast period. Closed loop cards are forecast to record volume growth of 64% and constant retail value growth of 59% by 2016 while open loop cards transactions are projected to increase by a total of 58% in volume terms and 82% in retail value terms. By 2016, there is expected to be 32 million pre-paid cards in circulation. Considering that such cards were only introduced a few years ago, this represents a phenomenal rate of growth and is indicative of the wide variety of uses for which such cards can be used.

CATEGORY DATA

  • Table 116 Pre-paid Cards Category Performance: 2006-2011
  • Table 117 Closed Loop Pre-paid Cards Category Performance: 2006-2011
  • Table 118 Open Loop Pre-paid Cards Category Performance: 2006-2011
  • Table 119 Pre-paid Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 120 Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 121 Closed Loop Pre-paid Cards Category Performance: % Growth 2006-2011
  • Table 122 Open Loop Pre-paid Cards Category Performance: % Growth 2007-2011
  • Table 123 Pre-paid Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 124 Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 125 Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 126 Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 127 Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 128 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 129 Closed Loop Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 130 Closed Loop Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 131 Closed Loop Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 132 Open Loop Pre-paid Cards: Number of Cards by Issuer 2006-2010
  • Table 133 Open Loop Pre-paid Cards: Number of Cards by Operator 2006-2010
  • Table 134 Open Loop Pre-paid Cards Transaction Value by Issuer 2006-2010
  • Table 135 Open Loop Pre-paid Cards Transaction Value by Operator 2006-2010
  • Table 136 Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 137 Closed Loop Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 138 Open Loop Pre-paid Cards Forecast Category Performance: 2011-2016
  • Table 139 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 140 Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 141 Closed Loop Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 142 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2011-2016
  • Table 143 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Store Card Transactions in South Africa - Category Analysis

HEADLINES

TRENDS

  • Co-branded credit cards are continually increasing in popularity at the expense of store cards amongst middle and upper income consumers. Nearly all major retail groups have brought out a co-branded credit card in conjunction with a store card. Generally, middle income consumers with good credit records (often through their store card use) will be targeted for an “upgrade” to a co-branded credit card whilst store cards remain reserved for lower income groups and first-time credit users. Furthermore, the fact co-branded credit cards usually have much better reward and loyalty programmes than their store-card counterparts further add to their attractiveness amongst middle and upper income consumer segments.

COMPETITIVE LANDSCAPE

  • Mr Price group, Woolworths Holdings and Foschini were the best performing players in 2010, with the first two increasing their retail value shares by <1% and the latter by two percentage points. Foschini has managed to increase its sales share due to the fact that the company has been slightly more lax about its store card requirements and has looked at attracting lower income consumers. Mr Price Group and Woolworths Holdings are largely cash-based clothing, food and home goods stores which target middle and upper income consumers. On the other hand, Edcon and Truworths seemed to be slightly more stringent in terms of approving store cards as their risk strategies have changed over the recessionary period and they seem to be looking to improve cash-sales.

PROSPECTS

  • Credit cards remain the single biggest threat to store card forecast period growth. Although these cards are typically used for different purposes, the money spent via credit cards by middle and upper income consumers has a negative impact on store card expenditure. Another threat is the performance of the government. Store cards are one of the few financial card offerings that can attract lower income consumers. However, if the employment rate increases drastically over the next few years, far fewer lower income consumers will be able to afford store cards.

CATEGORY DATA

  • Table 144 Store Cards Category Performance: 2006-2011
  • Table 145 Store Cards Category Performance: Number of Cards in Circulation 2006-2011
  • Table 146 Store Cards Category Performance: % Growth 2006-2011
  • Table 147 Store Cards in Circulation Category Performance: % Growth 2006-2011
  • Table 148 Store Cards: Number of Cards by Issuer 2006-2010
  • Table 149 Store Cards: Payment Transaction Value by Issuer 2006-2010
  • Table 150 Store Cards Forecast Category Performance: 2011-2016
  • Table 151 Store Cards Forecast Category Performance: Number of Cards in Circulation 2011-2016
  • Table 152 Store Cards Forecast Category Performance: % Growth 2011-2016
  • Table 153 Store Cards in Circulation Forecast Category Performance: % Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards in Circulation

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices % growth
  • Retail value retail selling price real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Retail value retail selling price nominal (current) prices % growth
  • Retail value retail selling price nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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