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Country Report

Financial Cards and Payments in Taiwan

Jan 2013

Price: US$900

About this Report

EXECUTIVE SUMMARY

Micropayments stimulate growth

Over the review period, pre-paid card and debit function micropayments fuelled financial card and payment growth. In 2010, micropayments underwent massive expansion as EasyCard started operations. Due to rising acceptance in retail outlets and amongst other transportation operators, EasyCard has recorded a significant increase in card circulation and transactions – a development which has also fuelled overall financial cards and payments growth in recent years.

Rising popularity of premium cards

There was a trend towards premiumisation in 2012, with many new card launches occurring. In order to attract high-end consumers, market players have increased their focus on the high-end segment by offering premium cards. This premiumisation trend was also noted with regard to co-brand cards. Luxury department stores are the strategic partners for market players to launch high-end cards because they have consumer bases with higher consumption capacities.

Leading brands continue to dominate

The competitive environment within financial cards and payments remained relatively unchanged in 2012, with leading brands continuing to dominate. As a result of their larger economies of scale, leading market players are able to secure a dominating market position through new product developments and marketing campaigns. On the other hand, it is difficult for smaller brands or new players to compete because of their relatively smaller consumer bases and stiff competition.

Deregulation of China UnionPay

Due to closer relations between Taiwan and China, over the review period the Taiwanese government gradually deregulated the use of the China UnionPay Card in Taiwan. In addition to cash withdrawals and use for purchases, the government also deregulated internet transactions with China UnionPay Card in 2012 in order to further increase the acceptance level. Over the forecast period, the issuance of China UnionPay may be opened to Taiwan’s banks so that the market will be more competitive.

Stagnant growth projected

Due to economic uncertainty, consumers will be more conservative regarding their expenditure over the forecast period. In addition, rapid growth areas such as pre-paid cards and debt functions will reach the mature stage of development seen in other areas. As a result, the financial card and payment market in Taiwan is projected to experience slow growth.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in Taiwan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in Taiwan, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in Taiwan market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in Taiwan?
  • What are the major operators and issuers in Taiwan?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in Taiwan, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Table of Contents

Table of Contents

Financial Cards and Payments in Taiwan - Industry Overview

EXECUTIVE SUMMARY

Micropayments stimulate growth

Rising popularity of premium cards

Leading brands continue to dominate

Deregulation of China UnionPay

Stagnant growth projected

KEY TRENDS AND DEVELOPMENTS

Micropayments drive growth

Targeting of specific groups with new launches

Leading players continue to dominate

Card premiumisation trend

Growth slowing down due to uncertainty

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2007-2012
  • Table 2 Number of ATMs 2007-2012
  • Table 3 Value Lost to Fraud 2007-2012
  • Table 4 Card Expenditure by Location 2012
  • Table 5 Card Expenditure by Category 2012
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2007-2012
  • Table 7 Domestic versus Foreign Spend 2012

MARKET DATA

  • Table 8 Consumer Payments: Value 2007-2012
  • Table 9 Consumer Payments: Number of Transactions 2007-2012
  • Table 10 Financial Cards: Number of Cards in Circulation 2007-2012
  • Table 11 Financial Cards Transactions: Value 2007-2012
  • Table 12 Financial Cards: Number of Transactions 2007-2012
  • Table 13 Financial Cards: Number of Accounts 2007-2012
  • Table 14 Financial Cards: Number of Cards by Issuer 2007-2011
  • Table 15 Financial Cards: Number of Cards by Operator 2007-2011
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2007-2011
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2007-2011
  • Table 18 Consumer Payments Forecast: Value 2012-2017
  • Table 19 Consumer Payments Forecast: Number of Transactions 2012-2017
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2012-2017
  • Table 21 Financial Cards Forecast: Value 2012-2017
  • Table 22 Financial Cards Forecast: Number of Transactions 2012-2017
  • Table 23 Financial Cards Forecast: Number of Accounts 2012-2017

SOURCES

  • Summary 1 Research Sources

Financial Cards and Payments in Taiwan - Company Profiles

Cathay Financial Holding Co Ltd in Financial Cards and Payments (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Cathay Financial Holding Co Ltd: Competitive Position 2011

Chinatrust Financial Holding Co Ltd in Financial Cards and Payments (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Chinatrust Financial Holding Co Ltd: Competitive Position 2011

E Sun Financial Holding Co Ltd in Financial Cards and Payments (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 10 E Sun Financial Holding Co Ltd: Competitive Position 2011

EasyCard Corp in Financial Cards and Payments (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 13 EasyCard Corp: Competitive Position 2011

Fubon Financial Holding Co Ltd in Financial Cards and Payments (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 16 Fubon Financial Holding Co Ltd: Competitive Position 2011

ATM Transactions in Taiwan - Category Analysis

HEADLINES

TRENDS

  • ATM machines are easy accessible to consumers for cash withdrawals or fund transfers in Taiwan. However, due to the popularity of other payment tools such as personal credit cards and pre-paid cards, ATM cash withdrawal growth has been limited in recent years.

COMPETITIVE LANDSCAPE

  • In 2011, Chunghwa Post was the leading player in ATM cards in circulation terms. With a large nationwide network of more than 1,000 post offices, Chunghwa Post offers easy access for cash withdrawals and other transactions.

PROSPECTS

  • As ATM cards is a well-established financial cards area, over the forecast period the number of ATM cards in circulation is expected to grow at an average annual rate of 2%. However, due to the popularity of consumer payments via other financial cards, ATM cash withdrawal growth will stagnate.

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2007-2012
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 26 ATM Cards Category Performance: % Growth 2007-2012
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 28 ATM Cards Forecast Category Performance: 2012-2017
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2012-2017
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Charge Card Transactions in Taiwan - Category Analysis

HEADLINES

TRENDS

  • The number of commercial charge cards in circulation fell by 3% in 2012 with current commercial charge card transaction value falling at similar growth rate. Over the review period, the number of charge cards in Taiwan continued to decline due to stagnating market conditions. The lack of new product launches and market participants has had a negative impact on the popularity of charge cards. Compared to intensive marketing campaigns for credit cards, charge cards are less attractive, especially since only American Express and Diners Club operate in this area.

COMPETITIVE LANDSCAPE

  • In Taiwan, there are only two market players, American Express and Diners Club International, operating in this area. In 2011, American Express was the leading player with a card in circulation share of 57% and was followed by Diners Club (43%).

PROSPECTS

  • Over the forecast period, the number of charge cards in circulation is projected to decline at an average annual rate of 2% while constant transaction value is also projected to fall at an average annual rate of 1%. As a result of the premiumisation trend within personal credit cards, charge cards will continue to record negative growth over the forecast period.

CATEGORY DATA

  • Table 32 Charge Cards Category Performance: 2007-2012
  • Table 33 Charge Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 34 Charge Cards Category Performance: % Growth 2007-2012
  • Table 35 Charge Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 36 Personal Charge Cards Category Performance: 2007-2012
  • Table 37 Personal Charge Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 38 Personal Charge Cards Category Performance: % Growth 2007-2012
  • Table 39 Personal Charge Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 40 Commercial Charge Cards Category Performance: 2007-2012
  • Table 41 Commercial Charge Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 42 Commercial Charge Cards Category Performance: % Growth 2007-2012
  • Table 43 Commercial Charge Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 44 Charge Cards: Number of Cards by Issuer 2007-2011
  • Table 45 Charge Cards: Number of Cards by Operator 2007-2011
  • Table 46 Charge Cards Payment Transaction Value by Issuer 2007-2011
  • Table 47 Charge Cards Payment Transaction Value by Operator 2007-2011
  • Table 48 Personal Charge Cards: Number of Cards by Issuer 2007-2011
  • Table 49 Personal Charge Cards: Number of Cards by Operator 2007-2011
  • Table 50 Personal Charge Cards Transaction Value by Issuer 2007-2011
  • Table 51 Personal Charge Cards Transaction Value by Operator 2007-2011
  • Table 52 Commercial Charge Cards: Number of Cards by Issuer 2007-2011
  • Table 53 Commercial Charge Cards: Number of Cards by Operator 2007-2011
  • Table 54 Commercial Charge Cards Payment Transaction Value by Issuer 2007-2011
  • Table 55 Commercial Charge Cards Payment Transaction Value by Operator 2007-2011
  • Table 56 Charge Cards Forecast Category Performance: 2012-2017
  • Table 57 Charge Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 58 Charge Cards Forecast Category Performance: % Growth 2012-2017
  • Table 59 Charge Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 60 Personal Charge Cards Forecast Category Performance: 2012-2017
  • Table 61 Personal Charge Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 62 Personal Charge Cards Forecast Category Performance: % Growth 2012-2017
  • Table 63 Personal Charge Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 64 Commercial Charge Cards Forecast Category Performance: 2012-2017
  • Table 65 Commercial Charge Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 66 Commercial Charge Cards Forecast Category Performance: % Growth 2012-2017
  • Table 67 Commercial Charge Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Credit Card Transactions in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Although facing mature market conditions, companies, including operators and issuers, are continuously launching new credit cards with different reward programmes catering to different consumer groups. In 2012, the number of personal credit cards in circulation increased by 4% while personal credit card current transaction value increased by 6%.

COMPETITIVE LANDSCAPE

  • In 2011, Visa was the leading operator in terms of credit cards in circulation (62% market share) and the company also ranked first in transaction value terms. Over the review period, Visa dominated due to continuous marketing campaigns and the offering of benefits to card holders. Due to rising maturity, the share of Visa as well as other operators has stagnated in recent years.

PROSPECTS

  • As a result of intensive marketing campaigns and activities, the number of credit cards in circulation is projected to increase at an average annual rate of 2% over the forecast period. Due to increasing maturity, market players are constantly developing new programmes in order to increase card acquisition and retention.

CATEGORY DATA

  • Table 68 Credit Cards Category Performance: 2007-2012
  • Table 69 Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 70 Credit Cards Category Performance: % Growth 2007-2012
  • Table 71 Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 72 Commercial Credit Cards Category Performance: 2007-2012
  • Table 73 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 74 Commercial Credit Cards Category Performance: % Growth 2007-2012
  • Table 75 Commercial Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 76 Personal Credit Cards Category Performance: 2007-2012
  • Table 77 Personal Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 78 Personal Credit Cards Category Performance: % Growth 2007-2012
  • Table 79 Personal Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 80 Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 81 Credit Cards: Number of Cards by Operator 2007-2011
  • Table 82 Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 83 Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 84 Commercial Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 85 Commercial Credit Cards: Number of Cards by Operator 2007-2011
  • Table 86 Commercial Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 87 Commercial Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 88 Personal Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 89 Personal Credit Cards: Number of Cards by Operator 2007-2011
  • Table 90 Personal Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 91 Personal Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 92 Credit Cards Forecast Category Performance: 2012-2017
  • Table 93 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 94 Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 95 Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 96 Commercial Credit Cards Forecast Category Performance: 2012-2017
  • Table 97 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 98 Commercial Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 99 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 100 Personal Credit Cards Forecast Category Performance: 2012-2017
  • Table 101 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 102 Personal Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 103 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Debit Transactions in Taiwan - Category Analysis

HEADLINES

TRENDS

  • In recent years, the increasing payment functionality offered by SmartPay for retail and internet shopping fuelled significant debit card growth. In Taiwan, SmartPay is combined with ATM functionality – a fact which has allowed SmartPay to increase in popularity. In addition, the growth in the popularity of internet shopping also positively influenced SmartPay transactions over the review period. Consumers are increasingly confident about making purchases using SmartPay without facing the risk of leaking personal credit card information on the internet.

COMPETITIVE LANDSCAPE

  • In 2011, the Bankers Association of ROC, which is the operator of SmartPay, ranked first in debit card circulation terms with a share of 87%. The Bankers Association of ROC has cooperated with a number of financial companies to launch combined function cards with SmartPay and ATM cards.

PROSPECTS

  • The number of debit cards in circulation is projected to increase at an average annual rate of 4% over the forecast period. Due to increasing maturity, growth rates will stabilise over the coming years. On the other hand, due to the growing popularity of using debit cards for purchases, average constant transaction value will increase at an average annual rate of 5% over the forecast period.

CATEGORY DATA

  • Table 104 Debit Cards Category Performance: 2007-2012
  • Table 105 Debit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 106 Debit Cards Category Performance: % Growth 2007-2012
  • Table 107 Debit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 108 Debit Cards: Number of Cards by Issuer 2007-2011
  • Table 109 Debit Cards: Number of Cards by Operator 2007-2011
  • Table 110 Debit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 111 Debit Cards Payment Transaction Value by Operator 2007-2011
  • Table 112 Debit Cards Forecast Category Performance: 2012-2017
  • Table 113 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 114 Debit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 115 Debit Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Pre-Paid Card Transactions in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Micropayment function continues to drive pre-paid card in circulation and transaction value growth. EasyCard has played a significant role in increasing the popularity of pre-paid cards in Taiwan. Since April 2010, EasyCard has been used not only for transportation but also for purchasing payments. In addition, the increase in the number of merchants accepting EasyCard micropayment functions is also contributing to growth. Consumers are now able to use EasyCard for purchases in various shops all over Taiwan.

COMPETITIVE LANDSCAPE

  • In Taiwan, the leading player within pre-paid cards in card circulation terms in 2011 was EasyCard Corp with a share of 46%. The company’s share grew slightly in 2011 due to its offering of micropayment functionality. In addition, EasyCard accounted for some 59% of transaction value, with the company’s multifunctional offering including the ability to make payments for transportation services and within various retailers.

PROSPECTS

  • Over the forecast period, the number of pre-paid cards in circulation is projected to increase at an average annual rate of 4% while constant transaction value is projected to grow at an average annual rate of 10%. EasyCard is successfully driving transaction numbers and making users familiar with the cards.

CATEGORY DATA

  • Table 116 Pre-paid Cards Category Performance: 2007-2012
  • Table 117 Pre-paid Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 118 Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 119 Pre-paid Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 120 Closed Loop Pre-paid Cards Category Performance: 2007-2012
  • Table 121 Closed Loop Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 122 Open Loop Pre-paid Cards Category Performance: 2007-2012
  • Table 123 Open Loop Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 124 Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 125 Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 126 Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 127 Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 128 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 129 Closed Loop Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 130 Closed Loop Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 131 Closed Loop Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 132 Open Loop Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 133 Open Loop Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 134 Open Loop Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 135 Open Loop Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 136 Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 137 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 138 Pre-paid Cards Forecast Category Performance: % Growth 2012-2017
  • Table 139 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 140 Closed Loop Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 141 Closed Loop Pre-paid Cards Forecast Category Performance: % Growth 2012-2017
  • Table 142 Open Loop Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 143 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2012-2017

Store Card Transactions in Taiwan - Category Analysis

HEADLINES

TRENDS

  • The availability of store cards has remained negligible in Taiwan in recent years. Hypermarket retailer Carrefour introduced a store card in 2000 which reached a peak circulation of 320,000 cards. However, the card was withdrawn in 2006 and the retailer encouraged cardholders to apply for the co-branded Carrefour credit card issued by Union Bank of Taiwan.

COMPETITIVE LANDSCAPE

  • Due to the negligible market situation and limited potential, no store cards are currently available in Taiwan.

PROSPECTS

  • Over the forecast period, store card usage will remain negligible in Taiwan. No companies will look to compete in this area due to limited future potential as a result of strong competition from credit cards and charge cards.

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards and Payments
    • Financial Cards in Circulation
      • ATM Function
      • Charge Card Function
        • Commercial Charge Cards
        • Personal Charge Cards
      • Credit Function
        • Commercial Credit Cards
        • Personal Credit Cards
      • Debit Function
      • Pre-Paid Function
        • Closed Loop Pre-Paid Function
        • Open Loop Pre-Paid Function
      • Store Cards
    • Transactions
      • Total Cards Transactions
        • ATM Transactions
        • Card Payment Transactions
          • Charge Card Transactions
            • Commercial Charge Card Transactions
            • Personal Charge Card Transactions
          • Credit Card Transactions
            • Commercial Credit Card Transactions
            • Personal Credit Card Transactions
          • Debit Transactions
          • Pre-Paid Card Transactions
            • Closed Loop Pre-Paid Card Transactions
            • Open Loop Pre-Paid Card Transactions
          • Store Card Transactions
      • Consumer Payment Transactions
        • Card Payment Transactions (Excl Commercial)
        • Electronic Direct/ACH Transactions
        • Paper Payment Transactions
          • Cash Transactions
          • Other Paper Payment Types

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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