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Country Report

Financial Cards and Payments in Vietnam

Jan 2013

Price: US$900

About this Report

EXECUTIVE SUMMARY

Financial cards continue to record strong double-digit growth

All categories under financial cards are expected to continue to record strong double-digit growth in 2012, making the Vietnamese market one of the best performing in the world. Financial cards are still in a nascent stage in the country, where the main target market is still pretty much limited to central urban areas and mid- to high-income consumers. In 2011 and 2012, many banks have focused on expanding to suburban and rural areas, contributing to the overall growth of the industry in terms of number of cards in circulation.

Scandals dampen consumers’ trust in the banking system

In late 2012, Nguyen Duc Kien, a member of the board of directors and a founding member of Asia Commercial Bank (ACB), one of the biggest private banks in Vietnam, was arrested for suspected wrongdoings and corruption. Rumours also pointed to backstage support for Mr Nguyen from certain members of the government, destroying people’s hope that the government would step in to clean up the banking system. As a result, many people withdrew their cash from the banks, especially ACB. Many others chose to diversify their assets other than putting them in the local banks, such as opening overseas bank accounts, or keeping gold instead. This has had great impact on the financial cards’ performance, as many consumers are trying not to have too many financial products due to their low trust in the system.

Vietcombank leads financial cards for another year with growing share

Vietcombank continues to lead the financial card sector in value terms. The bank has a wide range of cards on offer, including different types of credit cards and debit cards. It is the only bank that offers credit cards under four operators, Visa, MasterCard, American Express and JCB. The bank’s cobranded Vietnam Airlines American Express card is one of the most popular and prestigious credit cards in Vietnam. Vietcombank is one of the longest-established banks in the country, and it has earned trust from most consumers for its stable performance.

New direction from State Bank hinders future growth of credit cards

At the beginning of 2012, the State Bank of Vietnam issued new instructions for all banks in Vietnam to restrict the growth of credit cards. Large banks can have year-on-year growth of loans through credit cards up to 17%, whilst smaller banks will have lower maximum growth limit. Whilst this is just a direction and not a legislation – the State Bank has not stated that banks will be fined if they exceed the limit – it will still have a great impact on credit cards’ performance in the future. On the other hand, this will create opportunities for other types of cards to grow, such as debit cards and pre-paid cards.

Strong double-digit growth for card payment transaction value during forecast period

Card payment transaction value is expected to see strong double-digit annual growth over the forecast period. This will mainly come from debit cards, as it is the leading category in both percentage and actual value growth. Young working adults in the urban areas will be the main customers who drive the industry, as they always seek more modern and convenient methods of payment. Banks will also play an important role, as they need to constantly upgrade and expand the card payment infrastructure to provide better accessibility and more convenience for the consumers.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Financial Cards and Payments industry in Vietnam with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Financial Cards and Payments industry in Vietnam, our research will save you time and money while empowering you to make informed, profitable decisions.

The Financial Cards and Payments in Vietnam market research report includes:

  • Analysis of key supply-side and demand trends  
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Financial Cards and Payments in Vietnam?
  • What are the major operators and issuers in Vietnam?
  • How will regulation impact the market?  
  • What is the current state of emerging payment technologies such as mobile commerce?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Financial Cards and Payments in Vietnam, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Table of Contents

Table of Contents

Financial Cards and Payments in Vietnam - Industry Overview

EXECUTIVE SUMMARY

Financial cards continue to record strong double-digit growth

Scandals dampen consumers’ trust in the banking system

Vietcombank leads financial cards for another year with growing share

New direction from State Bank hinders future growth of credit cards

Strong double-digit growth for card payment transaction value during forecast period

KEY TRENDS AND DEVELOPMENTS

Negative economic conditions affect industry performance

Political scandals dampen people’s trust in the banking system

Bad infrastructure restricts card payment’s growth

Easier procedure for card issuing

New instructions from the government restrict future growth of credit cards

MARKET INDICATORS

  • Table 1 Number of POS Terminals 2007-2012
  • Table 2 Number of ATMs 2007-2012
  • Table 3 Value Lost to Fraud 2007-2012
  • Table 4 Card Expenditure by Location 2012
  • Table 5 Card Expenditure by Category 2012
  • Table 6 Financial Cards in Circulation by Type: % Number of Cards 2007-2012
  • Table 7 Domestic versus Foreign Spend 2012

MARKET DATA

  • Table 8 Consumer Payments: Value 2007-2012
  • Table 9 Consumer Payments: Number of Transactions 2007-2012
  • Table 10 Financial Cards: Number of Cards in Circulation 2007-2012
  • Table 11 Financial Cards Transactions: Value 2007-2012
  • Table 12 Financial Cards: Number of Transactions 2007-2012
  • Table 13 Financial Cards: Number of Accounts 2007-2012
  • Table 14 Financial Cards: Number of Cards by Issuer 2007-2011
  • Table 15 Financial Cards: Number of Cards by Operator 2007-2011
  • Table 16 Financial Cards: Card Payment Transaction Value by Operator 2007-2011
  • Table 17 Financial Cards: Card Payment Transaction Value by Issuer 2007-2011
  • Table 18 Consumer Payments Forecast: Value 2012-2017
  • Table 19 Consumer Payments Forecast: Number of Transactions 2012-2017
  • Table 20 Financial Cards Forecast: Number of Cards in Circulation 2012-2017
  • Table 21 Financial Cards Forecast: Value 2012-2017
  • Table 22 Financial Cards Forecast: Number of Transactions 2012-2017
  • Table 23 Financial Cards Forecast: Number of Accounts 2012-2017

SOURCES

  • Summary 1 Research Sources

Financial Cards and Payments in Vietnam - Company Profiles

Asia Commercial JSB in Financial Cards and Payments (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Asia Commercial JSB: Competitive Position 2011

Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) in Financial Cards and Payments (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank): Competitive Position 2011

Smartlink Card Services JSC in Financial Cards and Payments (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 9 Smartlink Card Services JSC: Competitive Position 2011

Vietnam Joint Stock Commercial Bank for Industry & Trade (Vietinbank) in Consumer Finance (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 12 Vietnam Joint Stock Commercial Bank for Industry & Trade (Vietinbank): Competitive Position 2011

Vietnam National Financial Switching JSC in Consumer Finance (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 14 Vietnam National Financial Switching JSC: Competitive Position 2011

ATM Transactions in Vietnam - Category Analysis

HEADLINES

TRENDS

  • In 2012, ATM transaction value is expected to grow by 26% to reach nearly VND700 trillion. Although this growth is significantly lower compared to 2010-2011, it is still a very strong double-digit number, indicating that the habit of using ATMs amongst the consumers is still strong. In fact, Vietnam is still very much a cash society where cash is easily accepted in any transaction, from small to big-money items. Besides, the infrastructure of modern card payments is still limited to mid- to high-end shops and urban areas, making cash the only payment choice for other traditional channels, such as small grocery stores, and in rural areas.

COMPETITIVE LANDSCAPE

  • As all ATM cards are debit cards, the competitive landscape is similar to that of debit cards. Agribank continued to lead in terms of cards in circulation in 2011, whilst Vietinbank and Vietcombank took the second and third positions. Agribank has been aggressive in pushing new deposit account openings, which leads to high numbers of new ATM cards, especially in urban outskirts and rural areas. It has always maintained one of the highest interest rates in the market to attract more customers. Besides, it has also invested in opening a wide network of branches and ATM machines to provide more convenience to its clients.

PROSPECTS

  • ATM transaction value is expected to record a constant value CAGR of 5% over the forecast period. This growth is significantly lower than the review period’s constant value CAGR of 11%. ATM transaction value is already very high, and thus growth is expected to decelerate as more and more people switch to card payment. Besides, as the market in urban areas becomes more saturated, rural areas are not expected to be able to make up for the slowing trend in the cities.

CATEGORY DATA

  • Table 24 ATM Cards Category Performance: 2007-2012
  • Table 25 ATM Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 26 ATM Cards Category Performance: % Growth 2007-2012
  • Table 27 ATM Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 28 ATM Cards Forecast Category Performance: 2012-2017
  • Table 29 ATM Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 30 ATM Cards Forecast Category Performance: % Growth 2012-2017
  • Table 31 ATM Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Charge Card Transactions in Vietnam - Category Analysis

HEADLINES

TRENDS

  • As credit cards is still a niche category, industry players see no potential in charge cards. Besides, the lack of an established credit rating system makes it too risky to issue charge cards.

COMPETITIVE LANDSCAPE

  • In 2012, no players in Vietnam expressed the intention to launch charge cards.

PROSPECTS

  • Charge cards are not expected to be launched in Vietnam over the forecast period.

Credit Card Transactions in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Credit cards remains a niche category in Vietnam due to many reasons. Firstly, credit cards usually have an annual fee, whilst most debit cards are free of charge. Thus, people prefer to use debit cards. Secondly, most credit cards promotion focuses on high-end products, thus limiting the target market to higher mid-income and wealthy consumers. Lastly, and most importantly, in 2012, the government released instructions to the banks to restrict their credit card operations, without any reasons. Some analysts and experts blamed this instruction on the high bad-debt rate that many banks already have on their credit card loans, yet the real number is covered up by the State Bank. No matter what the reason was, the instruction has resulted in many banks pushing for more debit cards instead of credit cards.

COMPETITIVE LANDSCAPE

  • American Express is expected to record the strongest growth amongst all operators in 2012. American Express emerges from a very low value base compared to the two giants, Visa and MasterCard. Thus, its percentage growth is expected to be higher than the other two even though its actual value gain is not as high. Besides, American Express in Vietnam is solely issued by Vietcombank, one of the most trusted banks in the country. Vietcombank’s cobranded Vietnam Airlines American Express credit card has also been one of the most popular cards in 2011-2012, the main reason contributing to its strong performance.

PROSPECTS

  • Credit cards is expected to continue seeing strong performance over the forecast period with constant value CAGR of 19%. In the near- to medium-term future, it is expected that credit cards will remain mostly a high-income consumer product. With the strong performance of debit cards, and the restrictions that the government has imposed on credit cards, it will be hard for banks to push this product to the mainstream consumers.

CATEGORY DATA

  • Table 32 Credit Cards Category Performance: 2007-2012
  • Table 33 Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 34 Credit Cards Category Performance: % Growth 2007-2012
  • Table 35 Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 36 Commercial Credit Cards Category Performance: 2007-2012
  • Table 37 Commercial Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 38 Commercial Credit Cards Category Performance: % Growth 2007-2012
  • Table 39 Commercial Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 40 Personal Credit Cards Category Performance: 2007-2012
  • Table 41 Personal Credit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 42 Personal Credit Cards Category Performance: % Growth 2007-2012
  • Table 43 Personal Credit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 44 Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 45 Credit Cards: Number of Cards by Operator 2007-2011
  • Table 46 Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 47 Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 48 Commercial Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 49 Commercial Credit Cards: Number of Cards by Operator 2007-2011
  • Table 50 Commercial Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 51 Commercial Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 52 Personal Credit Cards: Number of Cards by Issuer 2007-2011
  • Table 53 Personal Credit Cards: Number of Cards by Operator 2007-2011
  • Table 54 Personal Credit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 55 Personal Credit Cards Payment Transaction Value by Operator 2007-2011
  • Table 56 Credit Cards Forecast Category Performance: 2012-2017
  • Table 57 Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 58 Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 59 Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 60 Commercial Credit Cards Forecast Category Performance: 2012-2017
  • Table 61 Commercial Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 62 Commercial Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 63 Commercial Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 64 Personal Credit Cards Forecast Category Performance: 2012-2017
  • Table 65 Personal Credit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 66 Personal Credit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 67 Personal Credit Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Debit Transactions in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Debit cards continues to be by far the leading category in all card payment types in terms of number of cards in circulation and transaction value. Due to a weak credit rating system and government control on card lending, banks have been much more active in promoting debit cards compared to other types of cards. Most major local banks, such as Vietcombank, Vietinbank and Techcombank, have various types of debit cards for different consumer groups and usage.

COMPETITIVE LANDSCAPE

  • In 2011, Vietnam National Financial Switching continued to take the lead with over half of the value share. The operator has some of the most important banks in Vietnam, including both governmental and private banks, such as Vietinbank and Agribank. As these banks maintained their strong positions, the leading share of Vietnam National Financial Switching was retained.

PROSPECTS

  • Debit cards is expected to grow by 33% in constant value CAGR over the forecast period. This is the strongest growth amongst all three types of card payments existing in Vietnam, namely debit cards, credit cards and pre-paid cards. Debit cards will outperform the other two categories due to low ownership cost (most debit cards have very low or no annual fee) compared to credit cards, and the convenience for consumers of not having to be topped up compared to pre-paid cards. Besides, the new direction issued by the State Bank to restrict the growth of credit cards has also resulted in most banks shifting their focus to debit cards and promoting this product more strongly.

CATEGORY DATA

  • Table 68 Debit Cards Category Performance: 2007-2012
  • Table 69 Debit Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 70 Debit Cards Category Performance: % Growth 2007-2012
  • Table 71 Debit Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 72 Debit Cards: Number of Cards by Issuer 2007-2011
  • Table 73 Debit Cards: Number of Cards by Operator 2007-2011
  • Table 74 Debit Cards Payment Transaction Value by Issuer 2007-2011
  • Table 75 Debit Cards Payment Transaction Value by Operator 2007-2011
  • Table 76 Debit Cards Forecast Category Performance: 2012-2017
  • Table 77 Debit Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 78 Debit Cards Forecast Category Performance: % Growth 2012-2017
  • Table 79 Debit Cards in Circulation Forecast Category Performance: % Growth 2012-2017

Pre-Paid Card Transactions in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Pre-paid cards has the lowest value size amongst all card payment types in Vietnam, even though it has higher number of cards in circulation than credit cards. This is because pre-paid cards are generally targeted at the mass consumers, whilst credit cards target the high-end consumers. Pre-paid cards are used for many reasons, most of all to be given as a gift. Pre-paid cards that are given as a gift tend to have a short life cycle. This is because there is lack of facility to top up cards. Only a few banks, including Sacombank, offer a top-up facility at ATM machines where consumers can top up their cards using cash. Other than that, consumers have to go the banks to top up their cards or can only transfer from an account at the same bank into their pre-paid cards. This further contributes to the low value spent for pre-paid cards compared to other types of cards.

COMPETITIVE LANDSCAPE

  • Visa led the operator share of pre-paid cards in 2011 with over half of the value share, whilst MasterCard maintained the second position. Visa and MasterCard are the most popular operators in the financial cards sector in Vietnam, which explains why many banks choose these two for their pre-paid cards. There are also other operators, such as PGBank, which is also the issuer of Flexicard, the only pre-paid card that allows customers to pay at Petrolimex’s petrol stations.

PROSPECTS

  • Pre-paid cards is expected to grow with constant value CAGR of 21% over the forecast period. Due to the new direction from the State Bank of Vietnam that puts restrictions on the growth of credit cards, most industry players will shift their focus to pre-paid and debit cards. Even though pre-paid cards is not expected to see as strong growth as debit cards, it still has many opportunities thanks to the fact that its application procedure is much easier and simpler than that for debit cards. Besides, general purpose reloadable pre-paid cards can be purchased as a gift, especially suitable for the young consumers.

CATEGORY DATA

  • Table 80 Pre-paid Cards Category Performance: 2007-2012
  • Table 81 Pre-paid Cards Category Performance: Number of Cards in Circulation 2007-2012
  • Table 82 Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 83 Pre-paid Cards in Circulation Category Performance: % Growth 2007-2012
  • Table 84 Open Loop Pre-paid Cards Category Performance: 2007-2012
  • Table 85 Open Loop Pre-paid Cards Category Performance: % Growth 2007-2012
  • Table 86 Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 87 Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 88 Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 89 Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 90 Open Loop Pre-paid Cards: Number of Cards by Issuer 2007-2011
  • Table 91 Open Loop Pre-paid Cards: Number of Cards by Operator 2007-2011
  • Table 92 Open Loop Pre-paid Cards Transaction Value by Issuer 2007-2011
  • Table 93 Open Loop Pre-paid Cards Transaction Value by Operator 2007-2011
  • Table 94 Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 95 Pre-paid Cards Forecast Category Performance: Number of Cards in Circulation 2012-2017
  • Table 96 Pre-paid Cards Forecast Category Performance: % Growth 2012-2017
  • Table 97 Pre-paid Cards in Circulation Forecast Category Performance: % Growth 2012-2017
  • Table 98 Open Loop Pre-paid Cards Forecast Category Performance: 2012-2017
  • Table 99 Open Loop Pre-paid Cards Forecast Category Performance: % Growth 2012-2017

Store Card Transactions in Vietnam - Category Analysis

HEADLINES

TRENDS

  • As store cards work like credit cards, many retailers are still reluctant to issue this type of card due to the small size of the niche category of credit cards. Besides, as the majority of consumers still prefer cash to cards for purchase on most occasions, retailers have not seen any major value-added points store cards could bring to their stores.

COMPETITIVE LANDSCAPE

  • There is no player in the store cards category in 2012.

PROSPECTS

  • There is little opportunity for store cards to appear in Vietnam during the forecast period. Only when credit cards become a mainstream product can retailers think of launching store cards.

Segmentation

Segmentation

This market research report includes the following:

  • Financial Cards and Payments
    • Financial Cards in Circulation
      • ATM Function
      • Charge Card Function
        • Commercial Charge Cards
        • Personal Charge Cards
      • Credit Function
        • Commercial Credit Cards
        • Personal Credit Cards
      • Debit Function
      • Pre-Paid Function
        • Closed Loop Pre-Paid Function
        • Open Loop Pre-Paid Function
      • Store Cards
    • Transactions
      • Total Cards Transactions
        • ATM Transactions
        • Card Payment Transactions
          • Charge Card Transactions
            • Commercial Charge Card Transactions
            • Personal Charge Card Transactions
          • Credit Card Transactions
            • Commercial Credit Card Transactions
            • Personal Credit Card Transactions
          • Debit Transactions
          • Pre-Paid Card Transactions
            • Closed Loop Pre-Paid Card Transactions
            • Open Loop Pre-Paid Card Transactions
          • Store Card Transactions
      • Consumer Payment Transactions
        • Card Payment Transactions (Excl Commercial)
        • Electronic Direct/ACH Transactions
        • Paper Payment Transactions
          • Cash Transactions
          • Other Paper Payment Types

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Analysis by type
  • Card expenditure by location
  • Card expenditure by sector
  • Domestic vs foreign spend

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cards
  • Number of cards % growth
  • Number of cards per capita
  • Number of accounts
  • Number of accounts % growth
  • Number of accounts per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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