Frequently
Frequently Asked Questions
How quickly will I receive the report after purchase? Is my purchase secure? How long will it take to deliver a hard copy book? Will I receive an invoice? What formats are reports available in? What methodology do you use to compile your industry reports? When will the new version of the report be published? What methods of payment can I use? How do I order online? How do I get definitions for the products included in a particular report? Need more help?



How quickly will I receive the report after purchase?

You can instantly download reports and data that you purchase online


Is my purchase secure?

Euromonitor uses SSL web server certificates to all personal details entered on our site. (256 bit encryption).


How long will it take to deliver a hard copy book?

All our reference books are dispatched by international courier and will usually be delivered within three working days. An invoice for the purchase will also be included. PDF versions of books are also available if the data is needed more urgently


Will I receive an invoice?

You will receive an electronic receipt by e-mail immediately after the purchase and a copy of the full invoice by post


What formats are reports available in?

All reports are displayed in HTML but also available to download in Word, or PDF format Additionally all the data contained in the report can be manipulated using powerful online tools, downloaded or exported to a spreadsheet. Custom charts of data can also be created on the fly by users, saved and inserted into presentations. The database can be accessed for a period of one year after your report purchase.


What methodology do you use to compile your industry reports?

Euromonitor International's research methodology


When will the new version of the report be published?

Most of our reports are updated annually


What methods of payment can I use?
  • By credit card on our website
    We accept all major credit cards on our website including Visa, Mastercard and American Express. The quickest way to get access to our data is to pay by credit card on our website
  • Fax form
    You can make payment using our fax order form by either including credit card details or indicating that you have arranged a bank transfer
  • Proforma Invoice
    In some cases it may be possible for us to issue a Proforma invoice. This option is usually only available to existing clients or for large transactions

How do I order online?

Just select the product/s you wish to purchase and click the "buy now" or "add to cart" button. Enter a few personal details, your card details and click "buy now". You will then recieve intstant online access to your report. An electronic receipt for the purchase will also be issued as well as a copy of the full invoice by post


How do I get definitions for the products included in a particular report?

If you need detailed definitions of the products included in a particular report then please email info@euromonitor.com, specifying which product definitons you require


Need help

If you require furthur assistance please contact your local office listed on the right of this page


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+ 44 (0)20 7251 8024
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info@euromonitor.com

Chicago

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Chicago, IL 60604
USA
Tel: +1 312 922 1115
Fax: +1 312 922 1157
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Incorporated in Illinois
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Singapore 088934
Tel:+65 6429 0590
Fax:+65 6324 1855
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Shanghai

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Shanghai 200003
China
Tel: +: +86 21 63726288
Fax: +86 21 63726289
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Lithuania
Tel: +370 5 243 1577
Fax: +370 5 243 1599
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Dubai

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Tel: +971 4 609 1340
Fax: +971 4 609 1343
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Chile
Tel: +56 02 7992426
Fax: +56 02 4332226
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Cape Town

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Century City
Cape Town, 7441
Republic of South Africa
Tel: +27 21 552 0037
Fax: +27 21 552 7071
info@euromonitor.com

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