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Global Briefing

Global Hotels: Innovating for Growth

Jul 2012

Price: US$2,000

About this Report

About this Report

Despite significant world events, such as the Japanese tsunami and Arab Spring, the global hotel industry experienced its second year of growth in 2011, surpassing its 2008 peak. A recovery in Western Europe and strong growth in Asia Pacific were key drivers behind this. Hotels continued to innovate to deliver the best guest experience by reinventing their food and beverage programmes, as well as their lobbies, rooms and service.


What this report includes

  • Up-to-the minute analysis of the latest trends in the industry
  • New product development, forecasts and other themes
  • Unique graphics and illustrated case studies
  • Most recent brand and company news
  • New insight into the size and shape of the market

Why buy this report

  • Clear, concise powerpoint format makes it easy to digest
  • Leading industry opinion keeps you abreast of latest news and trends
  • Forward-looking outlook on a category, market or issue affecting the industry
  • Latest five year forecasts assess how the market is predicted to develop
  • Understand the competitive environment, the leading players and brands

Table of Contents

Table of Contents

Introduction

Scope

introduction

Key findings

Global and Regional Performance

Tourism demand rebounds with global economy

Business tourism grows faster than leisure

Western Europe unaffected by Euro-Zone crisis in 2011

Best and worst performing countries in 2011

Case study: Build it and they will come to Singapore

Visitors flock to Singapore

Hotel sales expected to stabilise

Case study: Revolution harms hotel market in Egypt

Hotel value sales plummet

A tale of many Egypts

A fragile recovery expected

Competitive Landscape

Recovery in developed markets boosts companies' sales

Marriott remains on top of the world

Hyatt rebrands Hyatt Summerfield Suites to HYATT house

IHG launches the brand EVEN in the US in 2012…

…followed by HUALUXE in China

Companies band together to launch Roomkey.com

Catering to the Chinese guest

Food and Beverage Trends

Improving food and beverage options

Hyatt's new global food and beverage programme

Innovations in hotel restaurants

Design Trends

Reinventing the lobby

Holiday Inn's new lobby, The Hub

Renovated room styles

New room designs for Sheraton and Westin announced in 2010

Experimenting with specific room types

Service Trends

Social media raises the stakes on service

Service culture is key to hotels

Sustainability a part of corporate social responsibility programmes

Prospects

Global performance

Sales growth expected for global hotel industry

Western Europe and Asia Pacific to share the lead

Worst case scenarios for Euro-Zone

Euro-Zone dissolution would harm Western European hotels

Country future performance

Innovation necessary for companies to grow

Report Definitions

Definitions (1)

Definitions (2)

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