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Country Report

Hot Drinks in Malaysia

Jul 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Hot drinks continues its stable performance

In 2011, hot drinks in Malaysia experienced steady growth in both current value and volume terms, with coffee remaining the leading category in value terms, followed by other hot drinks, being both firmly established in the everyday diet of most Malaysians. Additionally, the proliferation of coffee shops and Western-style cafés in Malaysia, which have received an overwhelmingly positive response from young people, has spurred on-trade consumption of hot drinks over the review period. Moreover, chained coffee shops, led by franchises such as Starbucks, further encourage consumers to try out premium hot drinks at home. As a result, consumers were increasingly aware of and keen to consume these hot drinks in 2011.

Coffee leads hot drinks

In Malaysia, coffee is the leading hot drinks category in value terms, with the country considered a coffee-drinking nation. Due to their hectic lifestyles, Malaysians mostly drink instant coffee because of its convenience. While there is a niche segment which has started to consume fresh coffee beans and fresh ground coffee pods using coffee machines, the categories remained relatively small at the end of the review period. Meanwhile, established players that launched new products targeted towards teenagers received a positive response. Thus, the convenience factor of instant coffee and a great number of new product developments targeted towards young adults and teenagers over the review period are the main driving factors behind the dominance of coffee in value terms.

Nestlé retains its unshakeable position in 2011

Multinational Nestlé (M) Bhd continued its reign with its well-known Nescafé and Milo brands. The company, present and well-established in coffee and other hot drinks, remained the leading player throughout the review period. The multinational operates an extensive distribution network, reaching consumers even in the most remote areas. In addition, innovations and new product developments emerge from the company every year.

Growing importance of off-trade sales

The rapidly expanding modern retail segment is enjoying strong popularity in Malaysia. Consumers are appreciative of the wide range of branded and local products on offer, especially in hypermarkets. Towards the end of the review period, modern retailers have been aggressively launching a broad range of private label products, targeted towards lower- and middle-income consumers. As a result, this channel is generating strong interest among consumers, who visit the outlets frequently. This trend, while nascent, is expected to have a significant impact on hot drinks sales in the forecast period.

Future growth to be driven by improved economy and new products

Over the forecast period, hot drinks sales are expected to see steady growth in constant value terms. This will be largely due to the stable demand for such products, while manufacturers are expected to launch more new products, including brand extensions and different flavours. Within hot drinks, coffee will continue to be the leading category in value terms and the growth will continue to be driven by instant coffee. In addition, growth of chained coffee shops such as Starbucks and Old Town White Coffee will continue to drive growth in coffee overall.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Hot Drinks industry in Malaysia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Hot Drinks industry in Malaysia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Malaysia for free:

The Hot Drinks in Malaysia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic volumes and values, company and brand market shares
  • Five year forecasts of market trends and market growth  
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Hot Drinks in Malaysia?
  • What are the major brands in Malaysia?
  • How has an increasing desire for heart healthy or fiber-added drinks affected the hot drinks industry in Malaysia?
  • Are manufacturers changing packaging sizes and formats to fit an on-the-go lifestyle?
  • How have changing demographics (for example an aging population) affected the hot drinks market in Malaysia?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Hot Drinks market research database.

Table of Contents

Table of Contents

Hot Drinks in Malaysia - Industry Overview

EXECUTIVE SUMMARY

Hot drinks continues its stable performance

Coffee leads hot drinks

Nestlé retains its unshakeable position in 2011

Growing importance of off-trade sales

Future growth to be driven by improved economy and new products

KEY TRENDS AND DEVELOPMENTS

Premium hot drinks brands become more relevant and contemporary

Functional and healthier hot drinks boost demand

Packaging addresses demand for greater convenience

Products increasingly targeted towards the younger generation

Private label given more shelf space in modern distribution channels

MARKET DATA

  • Table 1 Retail Vs Foodservice Sales of Hot Drinks: % Volume Breakdown 2006-2011
  • Table 2 Retail Vs Foodservice Sales of Hot Drinks: % Volume Growth 2006-2011
  • Table 3 Retail Sales of Hot Drinks by Category: Volume 2006-2011
  • Table 4 Retail Sales of Hot Drinks by Category: Value 2006-2011
  • Table 5 Retail Sales of Hot Drinks by Category: % Volume Growth 2006-2011
  • Table 6 Retail Sales of Hot Drinks by Category: % Value Growth 2006-2011
  • Table 7 Foodservice Sales of Hot Drinks by Category: Volume 2006-2011
  • Table 8 Foodservice Sales of Hot Drinks by Category: % Volume Growth 2006-2011
  • Table 9 Total Sales of Hot Drinks by Category: Total Volume 2006-2011
  • Table 10 Total Sales of Hot Drinks by Category: % Total Volume Growth 2006-2011
  • Table 11 Hot Drinks Company Shares by Retail Value 2007-2011
  • Table 12 Hot Drinks Brand Shares by Retail Value 2008-2011
  • Table 13 Sales of Hot Drinks by Distribution Format: % Analysis 2006-2011
  • Table 14 Sales of Hot Drinks by Category and Distribution Format: % Analysis 2011
  • Table 15 Forecast Retail Vs Foodservice Sales of Hot Drinks: % Volume Breakdown 2011-2016
  • Table 16 Forecast Retail Vs Foodservice Sales of Hot Drinks: % Volume Growth 2011-2016
  • Table 17 Forecast Retail Sales of Hot Drinks by Category: Volume 2011-2016
  • Table 18 Forecast Retail Sales of Hot Drinks by Category: Value 2011-2016
  • Table 19 Forecast Retail Sales of Hot Drinks by Category: % Volume Growth 2011-2016
  • Table 20 Forecast Retail Sales of Hot Drinks by Category: % Value Growth 2011-2016
  • Table 21 Forecast Foodservice Sales of Hot Drinks by Category: Volume 2011-2016
  • Table 22 Forecast Foodservice Sales of Hot Drinks by Category: % Volume Growth 2011-2016
  • Table 23 Forecast Total Sales of Hot Drinks by Category: Total Volume 2011-2016
  • Table 24 Forecast Total Sales of Hot Drinks by Category: % Total Volume Growth 2011-2016

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Hot Drinks in Malaysia - Company Profiles

Aik Cheong Coffee Roaster Sdn Bhd in Hot Drinks (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

  • Summary 3 Aik Cheong Coffee Roaster Sdn Bhd: Production Statistics 2011

COMPETITIVE POSITIONING

  • Summary 4 Aik Cheong Coffee Roaster Sdn Bhd: Competitive Position 2011

Gold Choice Food Industries Sdn Bhd in Hot Drinks (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

Gold Roast (M) Sdn Bhd in Hot Drinks (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

  • Summary 7 Gold Roast Marketing Sdn Bhd: Competitive Position 2011

In-Comix Food Industries Sdn Bhd in Hot Drinks (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

  • Summary 9 In-Comix Food Industries Sdn Bhd: Competitive Position 2011

Power Root (M) Sdn Bhd in Hot Drinks (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRODUCTION

COMPETITIVE POSITIONING

  • Summary 11 Power Root (M) Bhd: Competitive Position 2011

Coffee in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Coffee recorded the strongest value sales within hot drinks in Malaysia over the review period. As verified by trade sources, coffee has extended its segmentation to not only adults, but also the 17-21 age group. With coffee being established in the everyday diet of most Malaysian consumers, new products coupled with the convenience of instant coffee contributed to the growth of the coffee sales in 2011.

COMPETITIVE LANDSCAPE

  • Nestlé (M) Bhd remained the clear leader in coffee in Malaysia in 2011. This is due to the company’s globally renowned brand Nescafé, which is widely recognised amongst Malaysians. It also benefits from strong distribution networks, since its products can be found in almost every retail outlet across Malaysia, including supermarkets and hypermarkets, as well as other distribution channels.

PROSPECTS

  • Coffee sales are expected to grow at CAGR of 8% in constant value terms over the forecast period. One key underlying factor behind coffee sales’ growing momentum is the increasing demand for convenience-orientated products. Fast-paced lifestyles among the urban working population will result in increased demand for instant coffee. Moreover, manufacturers are expected to employ reformulation strategies as well as introduce more new products, such as coffee with caramel, to stimulate consumer interest. The growing coffee culture in the country through opening of coffee foodservice outlets such as Pappa Rich will continue to encourage sales of coffee both in on-trade and off-trade channels. In addition, rising income and consumer sophistication over the forecast period is likely to result in growing acceptance of premium coffee which will boost value growth of coffee sales.
  • Table 25 Coffee Machine Sales: 2006-2011

CATEGORY DATA

  • Table 26 Retail Sales of Coffee by Category: Volume 2006-2011
  • Table 27 Retail Sales of Coffee by Category: Value 2006-2011
  • Table 28 Retail Sales of Coffee by Category: % Volume Growth 2006-2011
  • Table 29 Retail Sales of Coffee by Category: % Value Growth 2006-2011
  • Table 30 Fresh Ground Coffee: Standard Vs Pods 2006-2011
  • Table 31 Instant Coffee by Type: % Value Breakdown 2007-2011
  • Table 32 Coffee Company Shares by Retail Value 2007-2011
  • Table 33 Coffee Brand Shares by Retail Value 2008-2011
  • Table 34 Forecast Retail Sales of Coffee by Category: Volume 2011-2016
  • Table 35 Forecast Retail Sales of Coffee by Category: Value 2011-2016
  • Table 36 Forecast Retail Sales of Coffee by Category: % Volume Growth 2011-2016
  • Table 37 Forecast Retail Sales of Coffee by Category: % Value Growth 2011-2016
  • Table 38 Fresh Ground Coffee: Forecast Standard Vs Pods 2011-2016

Other Hot Drinks in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Throughout the review period, Malaysia recorded one of the highest per capita consumption rates of other hot drinks globally. The high consumption of malt-based hot drinks, most notably the Milo brand from Nestlé (M) Bhd, has served to boost sales of hot drinks as a whole. According to trade sources, Malaysia accounts for one third of all Milo sales in the world, while malt-based hot drinks accounted for 96% of other hot drinks value sales in Malaysia in 2011. Almost every household in Malaysia will have a tin or a package of Milo and it is popular among all ages of Malaysians.

COMPETITIVE LANDSCAPE

  • Nestlé (M) Bhd retained its leadership in other hot drinks in 2011, with a 79% value share. It was followed by GlaxoSmithKline Consumer Healthcare Sdn Bhd with 15%. The remaining sales were shared between regional and domestic companies, with each company accounting for less than 2% of value sales in 2011. Both the category leaders have a long-established presence in the hot drinks industry, coupled with a strong brand portfolio. They both also engage in aggressive advertising and promotional activities to support their new products.

PROSPECTS

  • Despite a slower total volume growth rate than that seen during the review period, other hot drinks is expected to post moderate and steady growth over the forecast period. The rising health awareness among consumers is expected to drive growth of other hot drinks because it is expected that manufacturers will continue to improve the nutritional aspects of other hot drinks by providing a balance of vitamins and minerals.

CATEGORY DATA

  • Table 39 Retail Sales of Other Hot Drinks by Category: Volume 2006-2011
  • Table 40 Retail Sales of Other Hot Drinks by Category: Value 2006-2011
  • Table 41 Retail Sales of Other Hot Drinks by Category: % Volume Growth 2006-2011
  • Table 42 Retail Sales of Other Hot Drinks by Category: % Value Growth 2006-2011
  • Table 43 Other Hot Drinks: Standard Vs Pods 2006-2011
  • Table 44 Other Hot Drinks Company Shares by Retail Value 2007-2011
  • Table 45 Other Hot Drinks Brand Shares by Retail Value 2008-2011
  • Table 46 Forecast Retail Sales of Other Hot Drinks by Category: Volume 2011-2016
  • Table 47 Forecast Retail Sales of Other Hot Drinks by Category: Value 2011-2016
  • Table 48 Forecast Retail Sales of Other Hot Drinks by Category: % Volume Growth 2011-2016
  • Table 49 Forecast Retail Sales of Other Hot Drinks by Category: % Value Growth 2011-2016
  • Table 50 Other Hot Drinks: Forecast Standard Vs Pods 2011-2016

Tea in Malaysia - Category Analysis

HEADLINES

TRENDS

  • In Malaysia, tea recorded steady growth over the review period, gaining popularity among certain segments of the population. Malaysia, a multicultural country that is home to Malay, Chinese and Indian consumers, is characterised by a range of tea preferences. According to trade sources, Malays prefer strong teas and brands like Boh (Boh Plantations Sdn Bhd) and Lipton (Unilever (M) Holdings Sdn Bhd) that can be mixed with milk and sugar, while Chinese consumers generally prefer lighter Chinese teas such as tie kuan yin, pu er, oolong and green tea. Tea tends to appeal to a small segment of society, especially Chinese and Malaysian consumers living in urban centres.

COMPETITIVE LANDSCAPE

  • Boh Plantations Sdn Bhd with its Boh brand is the single largest tea operator in Malaysia, with a value share of 36% in 2011. The company retained its overall position largely due to its well-established brand name and extensive distribution network that ensures the brand is available across the country.

PROSPECTS

  • Over the forecast period, Euromonitor International predicts that constant value tea sales are likely to continue growing, albeit at a slightly slower rate than that seen over the review period. Fast-paced lifestyles among working urban consumers will result in increased demand for tea. This will be due to the trends of people increasingly consuming tea after a meal, as well as opting for tea as a product to help them through their busy day, especially those with specific health positioning, as such products are considered to offer specific health benefits and improve health overall.
  • Table 51 Fruit/Herbal Tea by Type: % Off-trade Volume 2007-2011
  • Table 52 Other Tea by Type: % Off-trade Volume 2007-2011

CATEGORY DATA

  • Table 53 Retail Sales of Tea by Category: Volume 2006-2011
  • Table 54 Retail Sales of Tea by Category: Value 2006-2011
  • Table 55 Retail Sales of Tea by Category: % Volume Growth 2006-2011
  • Table 56 Retail Sales of Tea by Category: % Value Growth 2006-2011
  • Table 57 Tea: Standard Vs Pods 2006-2011
  • Table 58 Tea Company Shares by Retail Value 2007-2011
  • Table 59 Tea Brand Shares by Retail Value 2008-2011
  • Table 60 Forecast Retail Sales of Tea by Category: Volume 2011-2016
  • Table 61 Forecast Retail Sales of Tea by Category: Value 2011-2016
  • Table 62 Forecast Retail Sales of Tea by Category: % Volume Growth 2011-2016
  • Table 63 Forecast Retail Sales of Tea by Category: % Value Growth 2011-2016
  • Table 64 Tea: Forecast Standard Vs Pods 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Hot Drinks
    • Coffee
      • Fresh Coffee
        • Fresh Coffee Beans
        • Fresh Ground Coffee
          • Fresh Ground Coffee Pods
          • Standard Fresh Ground Coffee
      • Instant Coffee
        • Instant Standard Coffee
        • Instant Decaffeinated Coffee
    • Tea
      • Black Tea
        • Black Standard Tea
          • Loose Black Standard Tea
          • Tea Bags Black Standard
        • Black Speciality Tea
          • Loose Black Speciality Tea
          • Tea Bags Black Speciality
      • Fruit/Herbal Tea
      • Green Tea
      • Instant Tea
      • Other Tea
    • Other Hot Drinks
      • Flavoured Powder Drinks
        • Chocolate-based Flavoured Powder Drinks
        • Malt-based Hot Drinks
        • Non-Chocolate-based Flavoured Powder Drinks
      • Other Plant-based Hot Drinks

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Distribution
  • Analysis by type
  • Foodservice distribution
  • Off-trade vs on-trade
  • Pricing
  • Products by ingredient
  • Products by ingredient
  • Standard vs pods

Market size details:

  • Retail volume
  • Retail volume % growth
  • Retail volume per capita
  • Foodservice volume
  • Foodservice volume % growth
  • Foodservice volume per capita
  • Total volume
  • Total volume % growth
  • Total volume per capita
  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value manufacturer selling price % growth
  • Retail value manufacturer selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value manufacturer selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail rtd volume
  • Retail rtd volume % growth
  • Retail rtd volume per capita
  • Foodservice rtd volume
  • Foodservice rtd volume % growth
  • Foodservice rtd volume per capita
  • Total rtd volume
  • Total rtd volume % growth
  • Total rtd volume per capita
  • Retail cups volume
  • Retail cups volume % growth
  • Retail cups volume per capita
  • Foodservice cups volume
  • Foodservice cups volume % growth
  • Foodservice cups volume per capita
  • Total cups volume
  • Total cups volume % growth
  • Total cups volume per capita

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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