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Global Briefing

Innovations in Consumer Finance

Jan 2012

Price: US$2,000

About this Report

About this Report

Truly successful new innovations hit at the core of the financial cards business: increasing card payments by convincing consumers there is tangible benefit to using cards over cash. Banks attempt to do so by making services more user friendly or making cards more readily available in public places like post offices. For the first time, loyalty rewards might include non-discretionary benefits, such as free healthcare screenings or discounted hospital visits.


What this report includes

  • Up-to-the minute analysis of the latest trends in the industry
  • New product development, forecasts and other themes
  • Unique graphics and illustrated case studies
  • Most recent brand and company news
  • New insight into the size and shape of the market

Why buy this report

  • Clear, concise powerpoint format makes it easy to digest
  • Leading industry opinion keeps you abreast of latest news and trends
  • Forward-looking outlook on a category, market or issue affecting the industry
  • Latest five year forecasts assess how the market is predicted to develop
  • Understand the competitive environment, the leading players and brands

Delivery format

PDF/PPT
Downloadable from MyPages

Table of Contents

Table of Contents

Introduction

Scope

Key findings

Efforts to Grow Card Payments

Efforts to spur growth vary in developed versus emerging markets

Banks making services accessible and user friendly

Banks try to reach more consumers through greater distribution

Expanding transit card programmes to micropayments

Reaching the Underserved Segment

Introducing the underserved to plastic as a source of innovation

Gender-specific products used to reach underserved

Educating the youth about plastic financial products

Products that target low-income, unbanked consumers

Personalisation of Loyalty Programmes

Reward programmes reinvent during the economic downturn

New programmes allow cardholders to choose reward

Rewards programmes go paperless

New reward programmes focus on needs, not wants

New Measures to Fight Fraud

Card fraud increasingly affecting consumers

Blocking card usage by country in attempt to reduce fraud

The next generation of cards provide an extra layer of security

Companies rely on newest technologies to fight fraud

Assessing New Lending Concepts

Developed markets focus on responsible mortgage lending

Increasing financial literacy in light of economic woes

Consumer credit initiatives to target the underserved

Definitions

Data parameters and report definitions

Samples

Innovations-in-Consumer-Finance.jpg

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