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Country Report

Retailing in Australia

Mar 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retail spending slows as consumers cut back

Growth in retailing moderated to just 2% in 2010 compared to the norm of over 6% in the early 2000s. Australians are saving more; Australia’s savings rate has surged to an unprecedented high of 11.5% in 2011 from a low of zero percent and below in 2005. This is a return to a mid-1980s savings rate and possibly signals a turn on the 20-year cycle where caution and prudence is more important than spending. Factors contributing to growth in savings include the uncertain global economy, uncertainty in the movement of interest rates affecting home owners, indication of growing job redundancies and an increase in the cost of living. This has severe implications for retail, as consumers cut back on retail spending and actively set aside money to be saved or to reduce their debt burden.

Cautious consumers buy into value

Consumers are increasingly looking at avenues where retail products can be bought at lower prices. Consumers’ motivation to seek for value coupled with the increased strength of the Australian dollar has led to strong growth in the online retail channel. Brick-and-mortar retailers have had to run heavy discounting to encourage consumers to spend in-store. This has led to frequent and widespread discounting across all categories of retail. Department stores, apparel specialists and electric and appliance specialist retailing were particularly affected by the change in consumer attitude. Many players have recorded declines in revenue and made plans to rationalise product lines and operating overheads.

Protracted discounting is apparent in grocery and nongrocery retailers

The big two chained supermarkets, Coles and Woolworths, were engaged in heavy price discounting by cutting shelf prices across most product categories. Consumers have come to expect price promotions as a regular occurrence and are somewhat conditioned to only purchase items on discount. This placed significant pressure on manufacturers and suppliers as value was deflated to sustain volume. Nongrocery retailers, chiefly department stores, apparel specialists and electric and appliance specialist retailers, are experiencing price deflation as they try to encourage sales in a slow consumer spending environment.

Retailers redirecting focus to compete in high-growth categories

Leading retailers are looking for growth opportunities in the big-box retail format. Woolworths Ltd has committed significant investment to building up infrastructure for its new DIY and hardware stores that aim at challenging Bunnings. Wesfarmers Ltd has plans to open big-box stores retailing alcohol to rival Woolworths’ Dan Murphy in 2011. IKEA Pty Ltd is investing to double its retail space in Australia by building two new large-format stores in Melbourne and Sydney. Over the review period, Costco Wholesale Australia opened two stores in addition to its previously existing outlet in Melbourne.

Value growth to remain subdued as consumer confidence remains poor

The softer property market, a growing unemployment rate and uncertainties in the global economy will continue to erode consumer confidence in the immediate forecast period. In reaction, consumers will opt to save any discretionary income and look for good value from retailers. Retailers and manufacturers are likely to forgo value growth in exchange for sustaining volume. The online channel will continue to grow in a steep trajectory as consumers increase their adoption of internet buying and seek out better bargains.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Australia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Australia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Australia for free:

The Retailing in Australia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Australia?
  • Who are the leading retailers in Australia?
  • How is retailing performing in Australia?
  • What is the retailing environment like in Australia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Australia - Industry Overview

EXECUTIVE SUMMARY

Retail spending slows as consumers cut back

Cautious consumers buy into value

Protracted discounting is apparent in grocery and nongrocery retailers

Retailers redirecting focus to compete in high-growth categories

Value growth to remain subdued as consumer confidence remains poor

KEY TRENDS AND DEVELOPMENTS

Poor consumer sentiment leads to restrained spending

Internet retailing gains traction

Government regulation

Private label extends relevance

Rapid adoption of social media and networking

Strength of Australian dollar drives prices down

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Sales Value 2006-2011
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Australia - Company Profiles

7-Eleven Stores Pty Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 7-Eleven Stores Pty Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 7-Eleven Stores Pty Ltd: Competitive Position 2011

Aldi Stores Supermarkets Pty Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACT

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 Aldi Stores Supermarkets Pty Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 Aldi Stores Supermarkets Pty Ltd: Competitive Position 2011

Australian Pharmaceutical Industries Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Australian Pharmaceutical Industries Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Australian Pharmaceutical Industries Ltd: Competitive Position 2011

Avon Products Pty Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 16 Avon Products Pty Ltd: Competitive Position 2011

Costco Wholesale Australia Pty Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 19 Costco Wholesale Australia Pty Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 Costco Wholesale Australia Pty Ltd: Competitive Position 2011

David Jones Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 23 David Jones Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 24 David Jones Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 25 David Jones Ltd: Competitive Position 2011

IGA Inc (Independent Grocers Alliance) in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 28 IGA Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 29 IGA Inc: Competitive Position 2011

IKEA Pty Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 32 IKEA Pty Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 33 IKEA Pty Ltd: Competitive Position 2011

Metcash Trading Ltd Australasia in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 Metcash Trading Ltd Australasia: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Metcash Trading Ltd Australasia: Competitive Position 2011

Myer Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 30 Myer Ltd: Share of Sales Generated by Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 40 Myer Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 41 Myer Ltd: Competitive Position 2011

Spar Australia Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 44 Spar Australia Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 45 Spar Australia Ltd: Competitive Position 2011

Specialty Fashion Group Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

Toys "R" Us (Australia) Pty Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 31 Toys “R” Us (Australia) Pty Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 50 Toys “R” Us (Australia) Pty Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 51 Toys “R” Us (Australia) Pty Ltd: Competitive Position 2011

Wesfarmers Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 32 Wesfarmers Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 54 Wesfarmers Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Wesfarmers Ltd: Competitive Position 2011

Woolworths Ltd in Retailing (Australia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 33 Woolworths Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 58 Woolworths Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 59 Woolworths Ltd: Competitive Position 2011

Apparel Specialist Retailers in Australia - Category Analysis

HEADLINES

TRENDS

  • Apparel specialist retailers suffered a decline in value sales in 2011, as a result of the uncertainty in the future of the economy and the unpredictability in the movement of interest rates. Consumer confidence is much poorer and many choose to cut back on discretionary spend.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Oroton in Australia
  • Chart 2 Apparel Specialist Retailers: Portmans in Australia

CHANNEL DATA

  • Table 34 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 35 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 36 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 37 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 38 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 39 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 40 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 41 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Australia - Category Analysis

HEADLINES

TRENDS

  • Housewares and home furnishings direct selling saw the strongest growth in 2011; sales are mostly made up of cooking utensils, dishes, tableware, cutlery and drinkware. The growing value concious population has led to direct sellers of housewares and home furnishing products offering products at very competitive prices.

COMPETITIVE LANDSCAPE

  • Avon Products continued to hold the leading position in direct selling in 2011, with a 13% value share. As a pioneer in direct selling in Australia, the company enjoys substantial loyalty from consumers due to its high-quality products and focus on innovation. The Avon brand has been heavily advertised to stimulate interest amongst the target consumers, thereby creating new leads for its direct selling agents.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 42 Direct Selling by Category: Value 2006-2011
  • Table 43 Direct Selling by Category: % Value Growth 2006-2011
  • Table 44 Direct Selling Company Shares by Value 2007-2011
  • Table 45 Direct Selling Brand Shares by Value 2008-2011
  • Table 46 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 47 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Australia - Category Analysis

HEADLINES

TRENDS

  • Whilst Bunnings continued to increase its lead in DIY, home improvement and garden centres in 2011, reaching a value share of 21%, the retailing chain is clearly wary of Woolworths’ entry into the channel. In August 2011, Woolworths hardware proposition Masters opened its first store in Victoria. It is a joint venture between Woolworths and US home improvement retailer Lowe’s. Apart from stocking DIY and gardening supplies, it also stocks a wide range of white goods. In all, it opened five stores in 2011 and has another 16 stores under construction nationally.

CHANNEL FORMATS

  • Chart 3 DIY, Home Improvement and Garden Centres: Bunnings in Australia

CHANNEL DATA

  • Table 48 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 49 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 50 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 51 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 52 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 53 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 54 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 55 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Australia - Category Analysis

HEADLINES

TRENDS

  • Electronics and appliance specialist retailers was affected by the decline in discretionary consumer spending. In 2011, electronics and appliance specialist retailers only managed to post slight growth of 1% in current value terms. The global economic uncertainty coupled with a higher cost of living forced consumers to cut back on spending. Consumers chose to save instead of making discretionary spend in preparation for more difficult times.

CHANNEL FORMATS

  • Chart 4 Electronics and Appliance Specialist Retailers: Dick Smith in Australia
  • Chart 5 Electronics and Appliance Specialist Retailers: Harvey Norman in Australia
  • Chart 6 Electronics and Appliance Specialist Retailers: JB HiFi in Australia

CHANNEL DATA

  • Table 56 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 57 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 58 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 59 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 60 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 61 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 62 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 63 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Australia - Category Analysis

HEADLINES

TRENDS

  • In the beginning of 2011, the Reserve Bank of Australia continued with a series of interest rate rises, which led to higher home mortgage repayments. The financial pressures exerted by larger monthly mortgage repayments dampened consumer discretionary spending, which in turn impacted value growth of furniture and furnishing stores. The channel posted growth at 3% in current terms in 2011, being quite similar compared to a 2% rise in 2010, as products within the retailing channel tend to be big-ticket discretionary items, on which consumers were more reluctant to spend.

CHANNEL DATA

  • Table 64 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 65 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 66 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 67 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 68 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 69 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 70 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 71 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Australia - Category Analysis

HEADLINES

TRENDS

  • 2011 saw a drastic shift in balance of power towards the major supermarkets and away from manufacturers of national brands. The majors are controlling what goes out to the consumers: they determine product listing on shelves; introduce large private label ranges across categories, driving down prices across the board; and control shopper data to a very large degree.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 7 Modern Grocery Retailers: Coles in Australia
  • Chart 8 Modern Grocery Retailers: Woolworths in Australia
  • Chart 9 Modern Grocery Retailers: IGA in Australia
  • Chart 10 Modern Grocery Retailers: 7-Eleven in Australia
  • Chart 11 Modern Grocery Retailers: Aldi in Australia
  • Chart 12 Traditional Grocery Retailers: Darrell Lea Chocolate confectionery in Australia
  • Chart 13 Traditional Grocery Retailers: Brumby’s Bakery in Australia

COMPETITIVE LANDSCAPE

  • In 2011 the leadership in grocery retailing was held by Woolworths, holding a 33% value share. The diversified retailer operates supermarket retailing, chained forecourt retailing and liquor stores under brands including Dan Murphy’s. These stores offer consumers a wide range of products and brands. It has also rolled out an aggressive private label strategy making up about 25% of its supermarket sales. In 2011, it placed high pressures on manufacturers of national brands to bring down prices to compete with its rival Coles aggressively on price.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 72 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 73 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 74 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 75 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 76 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 77 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Australia - Category Analysis

HEADLINES

TRENDS

  • The cautious environment in 2011 impacted all channels across store-based retailing. The aggressive price discounting in supermarkets and department stores impacted the value performance of health and beauty specialist retailers, as many product categories are carried across these three channels. Consumers were also observed to be more willing to search across channels for the lowest prices, which benefited budget retailers in discounters and warehouse clubs. Health and beauty specialist retailers reacted by bringing prices down to match those in other channels. This resulted in a moderate current value growth of 5% for health and beauty specialist retailers in 2011.

COMPETITIVE LANDSCAPE

  • Australian Pharmaceutical Industries (API) maintained its leadership in health and beauty specialist retailers in 2011 with a value share of 11%. It managed to maintain its share compared to a year previously as it successfully tapped the huge Priceline membership base to drive its marketing and promotion activities. It has also extended its product offering to include insurance and provides regular health advice to women.

CHANNEL PROSPECTS

CHANNEL FORMATS

  • Chart 14 Health and Beauty Specialist Retailers: Amcal in Australia
  • Chart 15 Health and Beauty Specialist Retailers: Terry White Chemist in Australia

CHANNEL DATA

  • Table 78 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 79 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 80 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 81 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 82 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 83 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 84 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 85 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Australia - Category Analysis

HEADLINES

TRENDS

  • Sales via homeshopping posted current value decline of 1% in 2011, which was a stronger performance than in the previous year. Consumers have become increasingly time-poor, and are attracted to the convinience of homeshopping.

COMPETITIVE LANDSCAPE

  • Homeshopping continued to be led by EziBuy in 2011, an operator in clothing and fashion accessories. However, its value share has been steadily declining, due to the stiff competition presented by store-based retailers, including department stores and clothing and footwear specialist retailers. To target increasingly value-conscious consumers, EziBuy has been engaging in deep and frequent discounting. The homeshopping operator provides live chat assistance to facilitate queries, as well as to drive value sales amongst prospective consumers.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 86 Homeshopping by Category: Value 2006-2011
  • Table 87 Homeshopping by Category: % Value Growth 2006-2011
  • Table 88 Homeshopping Company Shares by Value 2007-2011
  • Table 89 Homeshopping Brand Shares by Value 2008-2011
  • Table 90 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 91 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Australia - Category Analysis

HEADLINES

TRENDS

  • The poor retail performance in 2011 forced retailers to look again at their business model and to assess opportunities in online retailing. In an environment where consumer confidence is weak, a new shopper has emerged, one who prioritises value over other considerations. This has led consumers to go online to search and purchase products at the best offer. The strength of the Australian dollar has further stimulated growth in online shopping through offshore online sites.

COMPETITIVE LANDSCAPE

  • Woolworths led in internet retailing in 2011, with a value share of 7%. The company has been operating online retailing of grocery items since 2001. Online grocery shopping has also been growing in popularity especially with the young adults living in or near the cities. They tend to be more comfortable with internet transactions and enjoy the convenience online shopping offers. In addition, the company started to market its online shopping and delivery for Big W and Dan Murphy’s aggressively in 2011. The Big W site offers more than 5,000 products, and provides next-day postage to facilitate speedy receipt of items, as well as online customer assistance.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 92 Internet Retailing by Category: Value 2006-2011
  • Table 93 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 94 Internet Retailing Company Shares by Value 2007-2011
  • Table 95 Internet Retailing Brand Shares by Value 2008-2011
  • Table 96 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 97 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Australia - Category Analysis

HEADLINES

TRENDS

  • With consumers feeling the pressures of rising cost of living and the uncertainty of the global economy, consumer confidence declined to an all-time low. Consumers held back discretionary spending, and looked for value when they shopped. Consequently, leisure and personal goods specialist retailers posted only slight current value growth of less than 1% in 2011.

CHANNEL FORMATS

  • Chart 16 Leisure and Personal Goods Specialist Retailers: EB Games in Australia
  • Chart 17 Leisure and Personal Goods Specialist Retailers: Athlete’s Foot in Australia
  • Chart 18 Leisure and Personal Goods Specialist Retailers: Goldmark in Australia

CHANNEL DATA

  • Table 98 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 101 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 102 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 103 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 104 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 105 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Australia - Category Analysis

HEADLINES

TRENDS

  • Consumer confidence took a beating in 2011 as the global economic uncertainty spread across Europe, sending stock markets to perform poorly. The uncertainty in base interest rate added to a reduction in consumer confidence and consequently weakness in discretionary spend. As a result, the majority of consumers held back on their spending or found alternative channels like online shopping to save. This impacted the performance of mixed retailers. These factors resulted in a decline in 1% in current value terms in 2011.

COMPETITIVE LANDSCAPE

  • The diversified Wesfarmers led in mixed retailers in 2011, with 42% value share. The retailer saw a slight increase in share, which was aided by Kmart’s store refurbishments together with a strong advertising campaign in the beginning of 2011. Wesfarmers also focused on the range of low-priced products in Kmart with a good coverage of private label products. This strategy drives everyday low price rather than engaging in frequent discounting to attract value-conscious consumers. The value share for Target increased only marginally in 2011, as the mass merchandiser was impacted by dampened consumer spending.

CHANNEL PROSPECTS

CHANNEL FORMATS

  • Chart 19 Mixed Retailers: Target in Australia
  • Chart 20 Mixed Retailers: The Reject Shop in Australia
  • Chart 21 Mixed Retailers: Big W in Australia
  • Chart 22 Mixed Retailers: Kmart in Australia

CHANNEL DATA

  • Table 106 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 107 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 108 Mixed Retailers Company Shares by Value 2007-2011
  • Table 109 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 110 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 111 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 112 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 113 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Australia - Category Analysis

HEADLINES

TRENDS

  • The vending channel has been de-emphasised as product manufacturers and suppliers focus on addressing pricing and listing pressures in the store-based channels. Vending in most instances contributes a small share when compared to other channels. In 2011, as manufacturers faced increased pressures in channels where most volume comes from, that took their attention away from vending sales. Hence, the channel lacks innovation and had limited new products in the review period.

COMPETITIVE LANDSCAPE

  • Coca-Cola Amatil continues to lead the vending channel, a lead which it held with a value share of nearly 34% in 2011. The success of Coca-Cola Amatil is due in large part to the strong role of soft drinks vending, which is the leading type of vending, with approximately one third of the channel’s value sales. The company is also cognizant of the trend towards health and wellness in the country, and has been focusing on retailing better-for-you alternatives, such as Glaceau Vitaminwater and Goulburn Valley fruit juices.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 114 Vending by Category: Value 2006-2011
  • Table 115 Vending by Category: % Value Growth 2006-2011
  • Table 116 Vending Company Shares by Value 2007-2011
  • Table 117 Vending Brand Shares by Value 2008-2011
  • Table 118 Vending Forecasts by Category: Value 2011-2016
  • Table 119 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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