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Country Report

Retailing in Austria

Jan 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Austria with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Austria, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Austria for free:

The Retailing in Austria market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Austria?
  • Who are the leading retailers in Austria?
  • How is retailing performing in Austria?
  • What is the retailing environment like in Austria?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Slight growth of store-based retailing and non-store retailing

Sales in store-based retailing as well as non-store retailing stagnated, at a positive growth of 1% in 2010. This slight increase was due to diverging developments in different channels. Whilst channels such as pet shops and superstores, furniture and furnishings stores, hypermarkets and internet retailing pushed growth in retailing, declining sales in other channels, such as other leisure and personal goods specialist retailers, other non-grocery retailers and media products stores slowed down overall growth. In value terms, the most important non-store retailing channel remained homeshopping, the leading grocery retail channel continued to be supermarkets, and DIY, home improvement and garden centres was the leading non-grocery retail format.

Consumers spend due to fears of inflation

Whilst in 2010 inflation was at an economically healthy rate, below the international standard of 2%, Austrians were concerned about the effects the recession might have on current and future inflation. Many consumers knew about the hyperinflation after each World War, and many of them experienced the effects of inflation in the 1970s and 1980s following oil price shocks. More mature consumers in particular disposed of a significant amount of savings. In order to ensure that the value of their savings remained, they invested immediately. Furniture and furnishings stores profited the most from this trend and saw accelerated growth in 2010; the second fastest after pet shops and superstores.

Diverging trends for grocery and non-grocery retailers

For grocery retailers, private label strategies, together with the convenience trend, determined the most successful channels. Hypermarkets saw the strongest increase in 2010, as these outlets carry an increasing range of private label products, in addition to offering the convenience of a wide range of grocery and non-grocery products at the same location. Supermarkets followed in terms of growth, as private label products allow these outlets to compete with discounters’ budget prices. For non-grocery retailers, price information available online drove consumers towards the lowest prices. The cannibalisation of non-grocery stores by internet retailing led store-based specialists to launch their own e-stores.

Rewe leads retailing

The German retail giant Rewe Group led store-based retailing in 2010, followed by the largest domestic retailer, Internationale Spar Centrale. Both are active in a diverse range of channels, which is considered to be an important factor in these companies maintaining their overall strong positions. Rewe Group operates hypermarkets, supermarkets, discounters, convenience stores and chained forecourt retailers, as well as drugstores. Spar Internationale Spar Centrale is active in hypermarkets, supermarkets, convenience stores, chained forecourt retailers and sports goods stores. The following players derive their strong positions from only one channel: Hofer in discounters and XXXLutz in furniture and furnishings stores. Both of these channels experienced strong sales in 2010 despite the recession.

Slight decline in retail sales forecast

Retail sales are expected to decline slightly in constant value terms over the forecast period. Whilst pet shops and superstores, hypermarkets, jewellers and internet retailing are expected to enjoy growth, many other channels, such as other leisure and personal goods specialist retailers, media products stores, convenience stores and forecourt retailers, are likely to drive an overall decline. Internet retailing is expected to grow relatively rapidly, which is predicted to motivate many store-based operators to invest or expand in their own online shopping facilities.

Table of Contents

Table of Contents

Retailing in Austria - Industry Overview

EXECUTIVE SUMMARY

Slight growth of store-based retailing and non-store retailing

Consumers spend due to fears of inflation

Diverging trends for grocery and non-grocery retailers

Rewe leads retailing

Slight decline in retail sales forecast

KEY TRENDS AND DEVELOPMENTS

Economic environment: Perception of inflation

Internet retailing: Deep impact

Government regulation

Private label

Demographics: An ageing society

Lifestyle changes: Shopping as a hobby

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

  • Table 27 Shopping Centres/Malls: 2004-2010

Cash and carry

  • Table 28 Cash and Carry: Sales Value 2005-2010
  • Table 29 Cash and Carry: Sales by National Brand Owner: Sales Value 2007-2010
  • Table 30 Cash and Carry: Number of Outlets by National Brand Owner: 2007-2010

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Austria - Company Profiles

C&A Mode GesmbH & Co KG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 C&A Mode GmbH & Co KG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 C&A Mode GmbH & Co KG: Competitive Position 2010

Hennes & Mauritz (H&M) GmbH - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 8 Hennes & Mauritz (H&M) GmbH: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

  • Chart 1 Hennes & Mauritz (H&M) GmbH: H&M in Vienna

PRIVATE LABEL

  • Summary 9 Hennes & Mauritz (H&M) GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 10 H & M Hennes & Mauritz AB: Competitive Position 2010

Hofer KG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 2 Hofer KG: Hofer in Vienna

PRIVATE LABEL

  • Summary 13 Hofer KG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 14 Hofer KG: Competitive Position 2010

IKEA Mobelvertrieb OHG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 17 Ikea Mobelvertrieb OHG: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 18 Ikea Mobelvertrieb OHG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 19 Ikea Mobelvertrieb OHG: Competitive Position 2010

Lidl Austria GmbH - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 22 Lidl Austria GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 23 Lidl Austria GmbH: Competitive Position 2010

Marionnaud Parfumeries Autriche GmbH - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 26 Marionnaud Parfumeries Autriche GmbH: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

  • Chart 3 Marionnaud Parfumeries Autriche GmbH: Marionnaud in Vienna

PRIVATE LABEL

  • Summary 27 Marionnaud Parfumeries Autriche GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 28 Marionnaud Parfumeries Autriche GmbH: Competitive Position 2010

Markant AG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 4 Markant AG: Tabor in Steyr

PRIVATE LABEL

  • Summary 31 MARKANT AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Markant Österreich GmbH: Competitive Position 2010

Metro AG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 35 Metro AG: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

  • Chart 5 Metro AG: Saturn in Stadlau

PRIVATE LABEL

  • Summary 36 Metro AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Metro AG: Competitive Position 2010

Otto GmbH & Co KG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 40 Otto GmbH & Co KG: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 41 Otto GmbH & Co KG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 42 Otto GmbH & Co KG: Competitive Position 2010

Rewe Group - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 6 Rewe Group: Billa in Vienna

PRIVATE LABEL

  • Summary 45 Rewe Group: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 46 Rewe International AG: Competitive Position 2010

Rudolf Leiner GmbH - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 49 Rudolf Leiner GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 50 Rudolf Leiner GmbH: Competitive Position 2010

Spar Österreichische Warenhandels AG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 53 Spar Österreichische Warenhandels AG: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

  • Chart 7 Spar Österreichische Warenhandels AG: Spar in Achenkirch

PRIVATE LABEL

  • Summary 54 Spar Österreichische Warenhandels AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Spar Österreichische Warenhandels AG (as GBO): Competitive Position 2010

Toys "R" Us Handelsgesellschaft mbH - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 58 Toys "R" Us Handelsgesellschaft mbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 59 Toys "R" Us Handelsgesellschaft mbH: Competitive Position 2010

XXXLutz KG - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 62 XXXLutz KG: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 63 XXXLutz KG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 64 XXXLutz KG: Competitive Position 2010

Zara Ostereich GmbH - Retailing - Austria

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 67 Zara Osterreich GmbH: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 68 Zara Osterreich GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 69 Zara España SA: Competitive Position 2010

Clothing and Footwear Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • An online presence, including e-stores, is indispensable for clothing and footwear specialist retailers, as this also has a positive effect on in-store sales. All the major competitors operate ultramodern websites, and most of them operate online stores. For example, H&M products have been available online since 2007, and Adler and Zara e-stores were launched online in 2010. This led to a slight decline in clothing and footwear specialist retailers, with sales reaching €5.2 billion in 2010.

CHANNEL FORMATS

  • Chart 8 Clothing and Footwear Specialist Retailers: Adler in Vienna
  • Chart 9 Clothing and Footwear Specialist Retailers: C&A in Stadlau
  • Chart 10 Clothing and Footwear Specialist Retailers: H&M in Vienna
  • Chart 11 Clothing and Footwear Specialist Retailers: Zara in Vienna

CHANNEL DATA

  • Table 31 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 32 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 33 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 34 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 35 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 36 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 37 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 38 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Austria - Category Analysis

HEADLINES

TRENDS

  • Consumer healthcare direct selling mainly consists of meal replacement slimming products, and accounts for almost 13% of direct selling. With the 2009 introduction of GlaxoSmithKline’s alli OTC obesity drug, many consumers switched back to standard food with exercise, and used alli to lose weight. This was why consumer healthcare direct selling declined by 5% in 2010.

COMPETITIVE LANDSCAPE

  • Amway led direct selling with a 16% share of value sales in 2010, followed by Herbalife with 12%. The brand Amway is known for its high quality homeware products, and established its reputation far before the onset of the review period. Herbalife is known for its consumer healthcare products, and the third ranked company, Tupperware Österreich, is known for plastic homewares.

PROSPECTS

  • In current value terms, in the forecast period direct selling is predicted to grow at the same pace as over the review period, by a CAGR of 4% to reach €182 million in 2015. Rather than from the entry of new companies, this increase is likely to be generated from existing companies, and sales agents managing to extend their customer base and sell higher quantities to the same number of clients.

CHANNEL INDICATORS

  • Table 39 Direct Selling Agents 2007-2009

CHANNEL DATA

  • Table 40 Direct Selling by Category: Value 2005-2010
  • Table 41 Direct Selling by Category: % Value Growth 2005-2010
  • Table 42 Direct Selling Company Shares by Value 2006-2010
  • Table 43 Direct Selling Brand Shares by Value 2007-2010
  • Table 44 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 45 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Austria - Category Analysis

HEADLINES

TRENDS

  • Whilst consumers were keen to purchase new furnishings during 2010, they remained cautious about larger-scale investments such as major renovations and home improvement projects, because the consequences of the economic crisis still made it difficult to get a loan. Instead, there was a preference for spending smaller sums to take care of their homes and buy furniture. This led to negative current value growth of 1% for DIY, home improvement and garden centres, to reach sales of €8.2 billion in 2010.

CHANNEL FORMATS

  • Chart 12 DIY, Home Improvement and Garden Centres: Obi in Vienna

CHANNEL DATA

  • Table 46 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 47 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 48 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 50 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 51 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 52 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 53 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Online price comparison engines, forums and electronics and appliance internet retailers led to increasing price transparency. For each and every item, there is at least one price available, and if consumers cannot research any Austrian sites, there is certainly information on German or Swiss websites, which also often allow customers to place orders for shipment to Austria. This negatively affected store-based retailers of electronics and appliances, which recorded a 2% current value decline in 2010.

CHANNEL FORMATS

  • Chart 13 Electronics and Appliance Specialist Retailers: Saturn in Stadlau

CHANNEL DATA

  • Table 54 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 55 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 56 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 58 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 59 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 60 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 61 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Austria - Category Analysis

HEADLINES

TRENDS

  • To the surprise of the industry, consumers actually reacted to the aftermath of the economic crisis with fears of possible impending inflation. To prevent their savings from losing value, they invested in furniture and furnishings to ensure that they could enjoy the full value of their money in the short-term, rather than risking continuing to save, as their savings may devalue. Even consumers who already had a furnished apartment simply replaced their furnishings with higher quality products.

CHANNEL FORMATS

  • Chart 14 Furniture and Furnishings Stores: Ikea in Stadlau
  • Chart 15 Furniture and Furnishings Stores: kika in Kagran
  • Chart 16 Furniture and Furnishings Stores: Leiner in Stadlau
  • Chart 17 Furniture and Furnishings Stores: XXXLutz in Kagran

CHANNEL DATA

  • Table 62 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 63 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 64 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 65 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 66 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 67 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 68 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 69 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Private label product lines increasingly determine the image of grocery retailers, and attract specific consumer groups. For instance, all the major players now carry their own organic private label ranges, as consumers expect to find organic products in store. During the review period Spar Österreichische Warenhandels introduced Spar Natur*pur, Rewe International introduced Ja!Natürlich, Lidl Austria introduced Bioness, Hofer introduced Zurück zum Ursprung and lastly Markant Österreich launched natürlich für uns at the end of 2009.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Rewe Group led grocery retailing with almost a 28% value share in 2010, followed by Internationale Spar Centrale with a 25% share. Both companies enjoy a very strong presence across different grocery channels. Rewe Group owns supermarkets, convenience stores, hypermarkets, discounters and chained forecourt retailers. Spar Österreichische Warenhandels operates hypermarkets, supermarkets and convenience stores and a small number of forecourt retailers.

PROSPECTS

  • The increasing proportion of sales generated through private label sales is likely to be the most important factor affecting grocery retailing during the forecast period to 2015. Grocery retailers are expected to widen their private label portfolios with further brands and extensions of existing private label brands. This is likely to lead to lower prices and a negative constant value CAGR of 1% over the forecast period.

CHANNEL FORMATS

  • Chart 18 Modern Grocery Retailing: Billa in Vienna
  • Chart 19 Modern Grocery Retailing: Eurospar in Stadlau
  • Chart 20 Modern Grocery Retailing: Hofer in Vienna
  • Chart 21 Modern Grocery Retailing: Interspar in Vienna
  • Chart 22 Modern Grocery Retailing: Lidl in Vienna
  • Chart 23 Modern Grocery Retailing: Penny Markt in Vienna
  • Chart 24 Modern Grocery Retailing: Spar in Achenkirch
  • Chart 25 Modern Grocery Retailing: Unimarkt in Alland

CHANNEL DATA

  • Table 70 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 71 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 72 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 73 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 74 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 75 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Due to the inverting age pyramid, the proportion of female best agers is increasing. As opposed to previous generations of best agers, these self-assured ladies like to take care of themselves with a wide range of beauty and personal care products, as well as consumer health products. However, they remain conservative spenders. Therefore, sales in health and beauty specialist retailers remained stable at €5.3 billion in 2010.

COMPETITIVE LANDSCAPE

  • Parapharmacy/drugstore brands led health and beauty specialist retailers in 2010. Rewe International’s Bipa brand led with an 11% value share, followed by Dm Drogerie markt with an 8% share and Anton Schlecker, also with an 8% share. Parapharmacies/drugstores usually attract consumers with a wide product range, including home care, tissue and hygiene, beauty and personal care, packaged food and consumer healthcare products.

PROSPECTS

  • The continuation of the increasing proportion of best agers demanding more health and beauty products, but at lower prices, is expected to lead to constant value stagnation in health and beauty specialist retailers, with sales of €5.3 million in 2015. In particular, beauty specialist retailers, which tend to be in the premium segment of the channel, are expected to introduce a series of private label products to differentiate themselves from one other and to offer a wider range of slightly more affordable products.

CHANNEL FORMATS

  • Chart 26 Health and Beauty Specialist Retailers: Bipa in Vienna
  • Chart 27 Health and Beauty Specialist Retailers: Dm in Vienna
  • Chart 28 Health and Beauty Specialist Retailers: Douglas in Vienna
  • Chart 29 Health and Beauty Specialist Retailers: Müller in Stadlau
  • Chart 30 Health and Beauty Specialist Retailers: Marionnaud in Vienna

CHANNEL DATA

  • Table 76 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 77 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 78 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 79 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 80 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 81 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 82 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 83 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Austria - Category Analysis

HEADLINES

TRENDS

  • Homeshopping operators are aware of the unfavourable conditions in the channel, with a 2% current value decline to €1.0 billion in 2010. They are trying to maintain sales by becoming active in internet retailing, yet by 2010 they had not been successful in recovering the loss in homeshopping sales with their internet strategies. They now label themselves as multi-channel retailers.

COMPETITIVE LANDSCAPE

  • The global brand owner Otto led homeshopping with its brands Otto Versand and Universal Versand, and saw an increasing 23% value share in 2010, despite seeing declining sales in absolute terms. The company’s main activity is clothing and footwear homeshopping, the fastest declining category in this channel. However, it offers a wide variety of additional product groups, which allowed it to continue to be the leading company in homeshopping in 2010.

PROSPECTS

  • Industry sources believe that mature best agers will continue to purchase through catalogues, and therefore predict that the existing homeshopping customers are likely to remain loyal. Therefore, homeshopping is expected to stagnate in current value terms over the forecast period, remaining at sales of €1.0 billion in 2015. With these best agers being replaced by the middle-age generation which uses the internet daily at work, a strong decline in homeshopping is more likely after the forecast period.

CHANNEL DATA

  • Table 84 Homeshopping by Category: Value 2005-2010
  • Table 85 Homeshopping by Category: % Value Growth 2005-2010
  • Table 86 Homeshopping Company Shares by Value 2006-2010
  • Table 87 Homeshopping Brand Shares by Value 2007-2010
  • Table 88 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 89 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Austria - Category Analysis

HEADLINES

TRENDS

  • Internet retailing records an influx of experienced retailers which are active in store-based retailing and in homeshopping. For store-based retailers, e-stores reinforce sales, increase price and product transparency, and improve companies’ image, which also profits their store-based operations. For homeshopping retailers, a multi-channel strategy is indispensible to remain competitive.

COMPETITIVE LANDSCAPE

  • Amazon.de and Apple led internet retailing with a 17% and 16% value share respectively in 2010; albeit that Amazon.de managed to keep its share slightly higher than Apple. Amazon.de leads due to its successful retailing of a wide range of items, mainly media products. Apple ranked second based on the spread of iMacs, iPhones and the 2010 introduction of iPads.

PROSPECTS

  • Over the forecast period, internet retailing is expected to remain the most dynamic non-store retailing channel, with a 7% current value CAGR to reach sales of €874 million in 2015. Increased price transparency, with store-based retailers moving online, is expected to enable consumers to move towards the best priced stores, and therefore to drive prices down, but will also lead to a shift from store-based retailing to internet retailing.

CHANNEL DATA

  • Table 90 Internet Retailing by Category: Value 2005-2010
  • Table 91 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 92 Internet Retailing Company Shares by Value 2006-2010
  • Table 93 Internet Retailing Brand Shares by Value 2007-2010
  • Table 94 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 95 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Consumers still felt affected by the economic crisis in 2010, as they were worried about possible impending inflation, and still felt insecure about losing their jobs. They sought to balance this by taking even more care of their pets, who give them emotional stability. Also, many more mature best agers have a pet as their most faithful companion. Consequently, pet shops and superstores experienced the highest current value growth of 8% in leisure and personal goods specialist retailers in 2010, to reach sales of €186 million.

CHANNEL FORMATS

  • Chart 31 Leisure and Personal Goods Specialist Retailers: Toys "R" Us in Vienna
  • Chart 32 Leisure and Personal Goods Specialist Retailers: Hervis in Stadlau

CHANNEL DATA

  • Table 96 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 98 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 100 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 101 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 102 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 103 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Variety stores constitutes the only significant mixed retailing channel, as there are no department stores, mass merchandisers or warehouse clubs in Austria. Whilst there are no department stores, the country has several major shopping centres which host different chained and independent grocery and non-grocery retailers. Therefore, mixed retailers only generated sales of €247 million in 2010. The average sales area remained at around 100,000 sq m per outlet due to the absence of major changes in this channel.

COMPETITIVE LANDSCAPE

  • Mixed retailers remained dominated by Tchibo Direct in 2010. The Tchibo and Eduscho brands led with an 84% value share in 2010. The balance of sales is generated by small independent retailers, yet with a significantly lower turnover per outlet, as in terms of outlets, independent mixed retailers account for 35% of all stores.

PROSPECTS

  • The low importance of variety stores in retailing is unlikely to change over the forecast period, as it is expected to experience a 1% constant value CAGR to 2015. In the unlikely event that international retailers aggressively enter the Austrian market, this growth rate could actually accelerate.

CHANNEL DATA

  • Table 104 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 105 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 106 Mixed Retailers Company Shares by Value 2006-2010
  • Table 107 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 108 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 109 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 110 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 111 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Austria - Category Analysis

HEADLINES

TRENDS

  • Vending managed to maintain sales at €313 million in 2010, despite the competition from convenience stores and forecourt retailers. Apart from forecourt retailers, vending is the only retail format which is open 24-hours, albeit with a smaller product offering but lower prices than other 24-hour formats. Also, vending tends to catch consumers on impulse, as they purchase a snack without having planned to do so.

COMPETITIVE LANDSCAPE

  • The Austrian company café+co International Holding remained the only significant company in vending, with a 13% value share in 2010 in a very fragmented channel. Apart from unpackaged drinks, the company offers snacks under its brand snack&co, including sandwiches, small cakes, chocolate bars, sweets and other indulgence products.

PROSPECTS

  • Vending is predicted to remain the third most important non-store retail channel, increasing by a 2% CAGR in current value terms to reach sales of €339 million in 2015. Vending fully caters to the convenience trend, and allows consumers to purchase snacks and tobacco products without being observed by consumers who might reiterate any health implications. For consumers below 16 years of age, older siblings and friends purchase products at vending machines.

CHANNEL FORMATS

  • Chart 33 Vending: Tobacco Vending Machine in Vienna
  • Chart 34 Vending: Tobacco Vending Machine in Vienna
  • Chart 35 Vending: Drinks and Snacks Vending Machine in Vienna

CHANNEL INDICATORS

  • Table 112 Vending Machines 2007-2008

CHANNEL DATA

  • Table 113 Vending by Category: Value 2005-2010
  • Table 114 Vending by Category: % Value Growth 2005-2010
  • Table 115 Vending Company Shares by Value 2006-2010
  • Table 116 Vending Brand Shares by Value 2007-2010
  • Table 117 Vending Forecasts by Category: Value 2010-2015
  • Table 118 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Company Shares
  • Brand Shares
  • Employment
  • Grocery vs Non-grocery

Market size details:

  • Retail Value retail selling price excl Sales Tax % growth
  • Retail Value retail selling price excl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax % growth
  • Retail Value retail selling price incl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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