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Country Report

Retailing in Austria

May 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Strongest performance for retailing industry since recession

2011 saw the Austrian retailing industry experience the strongest growth since the start of the economic recession in 2008, posting an increase of almost 2% in current value terms. This was an improvement on the review period average of only 1%. While store-based retailing saw stable growth of 1% in terms of value sales, non-store retailing registered dynamic 8% growth. Market saturation, strong competition, low prices and the discount price mentality of consumers all contributed to the revenue decline in the more traditional areas of the store-based environment, including variety stores and traditional grocery retailers. Most other store-based channels, however, saw a positive development in 2011. In non-store retailing the Internet was the driving force, underpinned by the rapid development of technology and the increasing pace of life among modern consumers, who demanded more flexible and convenient shopping alternatives. This development negatively affected the more traditional channel of homeshopping, which was the only non-store channel to register a decline in value sales in 2011.

Non-grocery retailing suffers from consumer shift to Internet

Value sales of grocery retailers increased by over 2% in current value terms in 2011, compared with a marginal increase of not even 1% for non-grocery retailers. This development illustrates the on-going shift from store-based channels to the Internet, especially prevalent for non-grocery goods, such as consumer electronics and media products. While a lot of consumers still find it necessary to buy grocery products from physical stores, an increasing number of consumers find it highly convenient to order products such as books and electronics online and wait for the products to be delivered. In doing so, consumers are gradually moving away from making a trip to the bookstore or going to an electronics and appliance specialist retailer, which in turn contributed to the weak performance of overall non-grocery retailing in 2011.

Regional retail chains continue to dominate

Retailing is a relatively fragmented industry in Austria, nonetheless the top players have quite considerable value shares as of 2011 – in particular grocery chains Rewe and Spar. Most of the top retailers in Austria are regional players (typically from Germany) or local players such as XXXLutz. These retail giants have the financial power to restructure, expand and invest in their organisations. These companies also showed high product innovation in private label products, as well as carrying out frequent new launches and expansion of existing ranges. Thus, the three leading retail chains – Rewe, Spar and Hofer – continued to dominate grocery retailing, whereas XXXLutz, Hagebau and MediaSaturn remained the leading companies within non-grocery retailing. Non-store retailing continued to be dominated by Internet giant Amazon.de, and further increased the gap to its closest rival Otto GmbH in 2011.

Modern retail formats to drive future growth

The retail industry is set to register further value growth over the forecast period. While value growth is set to stagnate for store-based retailing, in contrast non-store retailing is set to thrive. This trend will be driven by the continuing consumer shift from store-based channels to the Internet. An increasing numbers of established and new retailers are predicted to launch online shops either in the course of a multi-channel strategy or to become pure online retailers. In store-based retailing value growth is anticipated to be generated by grocery retailers, whereas non-grocery retailers are likely to stagnate. Across all channels traditional retail formats will continue to face declining demand as these fail to meet the needs and expectations of modern consumers.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Austria with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Austria, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Austria for free:

The Retailing in Austria market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Austria?
  • Who are the leading retailers in Austria?
  • How is retailing performing in Austria?
  • What is the retailing environment like in Austria?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Austria - Industry Overview

EXECUTIVE SUMMARY

Strongest performance for retailing industry since recession

Non-grocery retailing suffers from consumer shift to Internet

Regional retail chains continue to dominate

Modern retail formats to drive future growth

KEY TRENDS AND DEVELOPMENTS

Drop in unemployment rate following economic recovery benefits retailing

Internet retailing booms

Government regulation conducive to market entry

Private label products continue to develop

Social media advertisements become more common

Growing focus on lifestyle products helps lift growth

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

  • Table 27 Shopping Centres/Malls: 2005-2011

Cash and carry

  • Table 28 Cash and Carry: Sales Value 2006-2011
  • Table 29 Cash and Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 30 Cash and Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Austria - Company Profiles

BauMax AG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 BauMax AG: Competitive Position 2011

Buchgemeinschaft Donauland Kremayr & Scheriau in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 7 Buchgemeinschaft Donauland Kremayr & Scheriau: Competitive Position 2011

café+co International Holding GmbH in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 10 café+co International Holding GmbH: Competitive Position 2011

Hofer KG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 13 Hofer KG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 14 Hofer KG: Competitive Position 2011

IKEA Möbelvertrieb OHG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 17 IKEA Möbelvertrieb OHG: Internet Retailing Sales 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 18 IKEA Möbelvertrieb OHG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 19 IKEA Möbelvertrieb OHG: Competitive Position 2011 Austria

Lidl Austria GmbH in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 22 Lidl Austria GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 23 Lidl Austria GmbH: Competitive Position 2011

Marionnaud Parfumeries Autriche GmbH in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 26 Marionnaud Parfumeries Autriche GmbH: Internet Retailing Sales 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 27 Marionnaud Parfumeries Autriche GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 28 Marionnaud Parfumeries Autriche GmbH: Competitive Position 2011

Markant AG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 31 Markant AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Markant AG: Competitive Position 2011

Otto GmbH in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 35 Otto GmbH: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 Otto GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Otto GmbH: Competitive Position 2011

Rewe International AG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 40 Rewe International AG: Internet Retailing Sales 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 41 Rewe International AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 42 Rewe International AG: Competitive Position 2011

Spar Österreichische Warenhandels AG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 45 Spar Österreichische Warenhandels AG: Internet Retailing Sales 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 46 Spar Österreichische Warenhandels AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 47 Spar Österreichische Warenhandels AG: Competitive Position 2011

Toys "R" Us GmbH in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 50 Toys “R” Us GmbH: Internet Retailing Sales 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 51 Toys “R” Us GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 52 Toys “R” Us GmbH: Competitive Position 2011

Trend Products HandelsGmbH in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 55 Trend Products HandelsGmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 56 Trend Products HandelsGmbH: Competitive Position 2011

XXXLutz KG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 59 XXXLutz KG: Internet Retailing Sales 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 60 XXXLutz KG (including Möbelix and Mömax): Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 61 XXXLutz KG: Competitive Position 2011

ZIP Warenhandel AG in Retailing (Austria)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 64 ZIP Warenhandel AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 65 ZIP Warenhandel AG: Competitive Position 2011

Apparel Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • The emergence of Internet retailers marketing designer fashions at budget prices and designer fashion outlet centres were increasingly pushing apparel specialist retailers into pricing competition at the end of the review period. Whereas greater volumes of apparel were being sold, value sales of apparel specialist retailers were stagnating to remain at EUR5.2 billion in 2011.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Adler in Vienna
  • Chart 2 Apparel Specialist Retailers: C&A in Stadlau
  • Chart 3 Apparel Specialist Retailers: H&M in Vienna
  • Chart 4 Apparel Specialist Retailers: Zara in Vienna

CHANNEL DATA

  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 32 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 33 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 36 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 38 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Austria - Category Analysis

HEADLINES

TRENDS

  • The 2% current value growth of direct selling in 2011 represented a continuation of the pattern seen over the review period, indicating the maturity of this channel. The high proportion of regular customers, which according to the Austrian association for direct selling is as high as 80%, provides for steady revenue.

COMPETITIVE LANDSCAPE

  • Amway GmbH continued to lead the Austrian direct selling market in 2011, followed by Vorwerk Austria GmbH & Co KG in second place and Herbalife Ltd third. Amway’s leadership is a result of its long-established loyal customer base together with its presence in key categories, such as beauty and personal care, consumer health and home care.

PROSPECTS

  • One of the key pillars with which direct selling has built its long-lasting success is its strong focus on customer service and client interaction. In a retailing system that is becoming increasingly complex and anonymous at the same time, and consumers value exactly these attributes. Direct selling is thus expected to further benefit from its focus on service and interaction, with this channel estimated to see a steady 1% constant value CAGR over the forecast period. This represents a slight improvement compared with the review period performance.

CHANNEL INDICATORS

  • Table 39 Direct Selling Agents 2009-2010

CHANNEL DATA

  • Table 40 Direct Selling by Category: Value 2006-2011
  • Table 41 Direct Selling by Category: % Value Growth 2006-2011
  • Table 42 Direct Selling Company Shares by Value 2007-2011
  • Table 43 Direct Selling Brand Shares by Value 2008-2011
  • Table 44 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 45 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Austria - Category Analysis

HEADLINES

TRENDS

  • While consumers were suffering from the credit crunch and could not invest in home improvement in 2010, they had more disposable income available in 2011. However, consumers remained concerned regarding possible inflation, motivating them to invest in their homes rather than potentially lose money on savings. As a result DIY, home improvement and garden centre sales experienced a peak year in 2011 with 1% current value terms growth to EUR8.3 billion.

CHANNEL FORMATS

  • Chart 5 DIY, Home Improvement and Garden Centres: Obi in Vienna

CHANNEL DATA

  • Table 46 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 47 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 48 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 51 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 52 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 53 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Due to the shift to Internet retailing, electronics and appliance specialist retailers suffered a 2% value decline to EUR3.8 billion in 2011. Most players have already opened their own online stores to maintain or even increase value sales as multichannel operators. The main reason for the shift between channels was that unit prices of electronics and appliance products varied highly between retailers, and the Internet allows them not only to compare but also purchase items.

CHANNEL FORMATS

  • Chart 6 Electronics and Appliance Specialist Retailers: Saturn in Stadlau

CHANNEL DATA

  • Table 54 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 55 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 56 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 59 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 60 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 61 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Austria - Category Analysis

HEADLINES

TRENDS

  • Just as in 2010, consumers still liked to invest in smaller durable goods instead of saving their money and risking losing some value to inflation. While in 2010 consumers were confronted by real news about the crisis, in 2011 consumers still had doubts whether the European economy will recover completely and stay with small investments for the time being. Therefore, furniture and furnishing retailers saw an increase of 4% to EUR5.2 billion in 2011.

CHANNEL FORMATS

  • Chart 7 Furniture and Furnishings Stores: IKEA in Stadlau
  • Chart 8 Furniture and Furnishings Stores: Kika in Kagran
  • Chart 9 Furniture and Furnishings Stores: Leiner in Stadlau
  • Chart 10 Furniture and Furnishings Stores: XXXLutz in Kagran

CHANNEL DATA

  • Table 62 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 63 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 64 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 66 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 67 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 68 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 69 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Compared with the review period average in current value terms, 2011 growth in grocery retailing of 2% was slightly lower. Outlets became more profitable as grocery retail outlets grew at a lower rate than turnover, rising by just over 1% in 2011 to 10,829 outlets.

TRADITIONAL COMPARED WITH MODERN

CHANNEL FORMATS

  • Chart 11 Modern Grocery Retailers: Billa in Vienna
  • Chart 12 Modern Grocery Retailers: Eurospar in Stadlau
  • Chart 13 Modern Grocery Retailers: Hofer in Vienna
  • Chart 14 Modern Grocery Retailers: Interspar in Vienna
  • Chart 15 Modern Grocery Retailers: Penny Markt in Vienna
  • Chart 16 Modern Grocery Retailers: Spar in Achenkirch
  • Chart 17 Modern Grocery Retailers: Unimarkt in Achenkirch
  • Chart 18 Modern Grocery Retailers: Lidl in Achenkirch

COMPETITIVE LANDSCAPE

  • At a national level, Spar Österreichische Warenhandels AG and Rewe International AG led grocery retailing with value shares of 27% and 26% respectively in 2011, as they were present in a variety of different grocery retail channels. Spar Österreichische Warenhandels AG operates Spar convenience stores, Spar Express forecourt retailers, Interspar and Maximarkt hypermarkets and Spar supermarkets.

PROSPECTS

  • With retailers having entered the grocery channels in which they wished to compete over the review period, no major changes in brands are likely for the forecast period, apart from the smaller traditional grocery retail channels. The investment in existing outlets is expected to continue until beyond the forecast period. Therefore, grocery retailing is expected to see a 1% constant value CAGR and generate sales worth EUR20.2 billion in 2016.

CHANNEL DATA

  • Table 70 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 71 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 72 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 73 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 74 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 75 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • As consumers have higher disposable income after the crisis, they are interested in purchasing higher quality beauty and personal care items. Furthermore, it is not only female consumers who like to pamper themselves with premium beauty products, but male consumers are also increasingly investing in personal care items, leading to growth of 2% for health and beauty specialist retailers to EUR5.4 billion in 2011.

COMPETITIVE LANDSCAPE

  • The three most important parapharmacy/drugstores fasciae led health and beauty specialist retailing in 2011. Rewe International AG was the leader with its retail brand Bipa and an 11% value share, followed by DM Drogerie Markt with Dm on approaching 9%, and Schlecker with just under 7%. The fourth-ranked company was beauty specialist retailer Parfümerie Douglas with a 2% value share.

PROSPECTS

  • When the spike in demand for luxury beauty and personal care products flattens, which is likely from 2012, health and beauty specialist retail sales are predicted to stagnate. Over the forecast period the constant value CAGR is likely to be marginal, with sales reaching EUR5.4 billion in 2016. However, consumers are expected to remain interested mainly in private label alternatives for luxury products such as those offerings increasingly launched by beauty specialist retailers such as Marionnaud. In constant value terms the marginal forecast period CAGR is likely to represent an improvement on the negative review period constant value CAGR.

CHANNEL FORMATS

  • Chart 19 Health and Beauty Specialist Retailers: Bipa in Vienna
  • Chart 20 Health and Beauty Specialist Retailers: dm in Vienna
  • Chart 21 Health and Beauty Specialist Retailers: Douglas in Vienna
  • Chart 22 Health and Beauty Specialist Retailers: Müller in Stadlau
  • Chart 23 Health and Beauty Specialist Retailers: Marionnaud in Vienna

CHANNEL DATA

  • Table 76 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 77 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 78 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 80 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 81 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 82 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 83 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Austria - Category Analysis

HEADLINES

TRENDS

  • 2011 marked another year of declining sales for homeshopping in Austria. The reason for this is the surge of the Internet retailing channel, eating away the customer base of homeshopping. An increasing number of Austrians are now computer-literate and have an Internet connection at home. Ordering goods online rather than via TV, letter or telephone offers a greater degree of convenience to consumers, which is why an increasing number of people are switching from the old-fashioned homeshopping channel to online shopping.

COMPETITIVE LANDSCAPE

  • Despite the on-going losses homeshopping experienced in 2011, Bofrost Dienstleistungs GmbH & Co KG could increase its sales in both actual and percentage terms in 2011, thanks to the rising demand among Austrian consumers for more flexible and convenient food shopping alternatives. Bofrost offers a wide selection of packaged frozen food, responding to the health and convenience trend as well as rising demand for products suitable for food intolerances. The company overtook Otto GmbH for the first time in 2011, as Otto has increasingly focused on its e-commerce channel.

PROSPECTS

  • Homeshopping in Austria is expected to suffer further from the rising popularity of Internet retailing. High advertising costs, media saturation as customers are regularly bombarded by homeshopping advertising, as well as the greater convenience and price transparency of online shopping, have taken their toll on homeshopping. As a result this channel is predicted to see a negative constant value CAGR of 3% over the forecast period.

CHANNEL DATA

  • Table 84 Homeshopping by Category: Value 2006-2011
  • Table 85 Homeshopping by Category: % Value Growth 2006-2011
  • Table 86 Homeshopping Company Shares by Value 2007-2011
  • Table 87 Homeshopping Brand Shares by Value 2008-2011
  • Table 88 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 89 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Austria - Category Analysis

HEADLINES

TRENDS

  • In 2011 the total value sales of Internet retailing generated in Austria are estimated to have reached EUR1.8 billion, of which around two-thirds was estimated to come from cross-border sales. This was due to the fact that there are only a limited number of national Internet retailers, and the majority of Austrians therefore purchase goods from online suppliers based in other countries, primarily Germany, thanks to Amazon.de.

COMPETITIVE LANDSCAPE

  • Amazon.de GmbH clearly led Internet retailing in Austria in 2011, contributing 25% to overall value sales, and was thus far ahead of its followers – Apple Inc in second place with a value share of 8% and Otto GmbH in third place with 6%. Amazon.de builds its on-going success on its strong customer focus – illustrated in the continuous effort to offer the most competitive prices – as well as the immense product selection it provides and the consequent convenience of a 1-stop shopping experience.

PROSPECTS

  • It is expected that Internet retailing will increase strongly in value over the forecast period, with a constant value CAGR of 10%. The convenience the channel provides consumers, as well as the fact that consumers have become much more comfortable making purchases online, will help drive growth. New entrants, as well as increased ownership of web-enabled smartphones, will also help to drive sales via this category.

CHANNEL DATA

  • Table 90 Internet Retailing by Category: Value 2006-2011
  • Table 91 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 92 Internet Retailing Company Shares by Value 2007-2011
  • Table 93 Internet Retailing Brand Shares by Value 2008-2011
  • Table 94 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 95 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Leisure and personal goods specialist retailing saw quite opposing developments in 2011. Whereas pet shops and superstores as well as jewellers managed to grow by 6% and 3% respectively in current value terms, other leisure and personal goods specialist retailing saw a decline of 4%, while media products stores and traditional toys and games stores also experienced slight declines in 2011. Overall, this resulted in stagnation in leisure and personal goods specialist retailing to remain at EUR4.7 billion.

CHANNEL FORMATS

  • Chart 24 Leisure and Personal Goods Specialist Retailers: Toys “R” Us in Vienna
  • Chart 25 Leisure and Personal Goods Specialist Retailers: Hervis in Vienna

CHANNEL DATA

  • Table 96 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 101 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 102 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 103 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Austria - Category Analysis

HEADLINES

TRENDS

  • Due to the competition of hypermarkets which offer non-grocery items on top of grocery items and much more, variety store retailers suffered a 6% current value terms decline in 2011 to EUR234 million. Variety stores remained the sole type of mixed retailing in Austria in 2011 due to the absence of department stores, mass merchandisers and warehouse clubs.

COMPETITIVE LANDSCAPE

  • Tchibo variety stores dominated mixed retailing due to their 82% value share in variety store retailing in 2011. The company also saw the strongest decline in value share in 2011 of two percentage points due to the closure of 15 outlets. The hypermarket Interspar became the most important competitor next to Internet retailers in 2011. A large part of the losses in store-based retailing could be recovered through Tchibo’s online sales.

PROSPECTS

  • Over the forecast period mixed retailing is expected to continue to decline with a -3% constant value CAGR to stand at EUR202 million in 2016. Cannibalisation by hypermarkets and Internet retailing is expected to continue in coming years.

CHANNEL DATA

  • Table 104 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 105 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 106 Mixed Retailers Company Shares by Value 2007-2011
  • Table 107 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 108 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 109 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 110 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 111 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Austria - Category Analysis

HEADLINES

TRENDS

  • The trend towards premium products is noticeably and increasingly driving sales of food and drinks vending in Austria. In 2011 unpackaged drinks and packaged food vending were the strongest performing categories besides tobacco. While in unpackaged drinks vending the premiumisation trend is most prevalent in coffee, packaged food vending has increasingly been characterised by the rising availability of fresh and healthier products, such as sandwiches, fruits or soups. Both the latest technological advances in vending and the increasing efforts by vending operators to polish the previously negative image of this channel contributed to this trend.

COMPETITIVE LANDSCAPE

  • The Austrian vending environment is led by tobacco company Austria Tabak GmbH, a subsidiary of JTI – Japan Tobacco International. Austria Tabak GmbH offers some of the most popular cigarette brands and owns the majority of tobacco vending machines in Austria.

PROSPECTS

  • Euromonitor International expects the further increasing demand for convenient and more flexible retail solutions to positively impact the vending environment in Austria. Especially in food vending the premiumisation process is likely to change the previously rather negative image associated with vending among Austrian consumers. As a result it is likely to attract an increasing number of consumers who are conscious about their health and the quality of the food and drink they consume.

CHANNEL FORMATS

  • Chart 26 Vending: Vienna

CHANNEL INDICATORS

  • Table 112 Vending Machines 2007-2008

CHANNEL DATA

  • Table 113 Vending by Category: Value 2006-2011
  • Table 114 Vending by Category: % Value Growth 2006-2011
  • Table 115 Vending Company Shares by Value 2007-2011
  • Table 116 Vending Brand Shares by Value 2008-2011
  • Table 117 Vending Forecasts by Category: Value 2011-2016
  • Table 118 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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