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Country Report

Retailing in Azerbaijan

Feb 2012

Price: US$1,900

About this Report

About this Report

Samples (FAQs about samples):

doc_pdf.png Sample Retailing Market Research Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Azerbaijan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Azerbaijan, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Azerbaijan for free:

The Retailing in Azerbaijan market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Azerbaijan?
  • Who are the leading retailers in Azerbaijan?
  • How is retailing performing in Azerbaijan?
  • What is the retailing environment like in Azerbaijan?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Income stabilisation as a first sign of economy recovery impacts retailing

In 2011 retailing registered much better current value growth than the previous year. Improved economic conditions in the country and an increasing number of outlets led to the market seeing good growth in current value terms, even higher than the review period CAGR. This is largely due to the stabilisation of consumers’ disposable income, salary increases of 20% on average, additional incentive grant possibilities from the government for consumers working in scientific and non-scientific categories, increased pensions by 40% on average, additional benefits for pensioners holding scientific degrees, a continuous simplified system of credit crunch offered by the retailers, particularly by electronics and appliance specialist retailers, furniture and furnishings stores, DIY, home improvement and garden centres. Moreover, some impact on retailing came from the banks, which simplified loan offerings for consumers with the aim of repairing and improve their homes, purchasing computers and furniture, or launching their own businesses by opening small retail outlets to sell clothes and footwear, perfumes, toys and other items.

New retailers also pay attention to interior

Towards the end of review period value growth in retailing was stimulated by the growing number of outlets by existing companies as well as the entry of new brands. Apparel retailers, furniture and furnishings stores, media product stores, sports goods retailers and other healthcare specialist retailers were among them. Managers feel that the interior also plays an important role in making stores more enticing. They select a good set of colours for the interior with a good combination of products positioned in the shop window, as well as increased lightning inside the store. Such a trend also led to the dynamism of retailing, and in line with increasing product varieties stimulated value growth.

Grocery retailing leads

Within store-based retailing, grocery retailing continued to hold the leading position, while non-grocery retailing enjoyed more dynamic growth towards the end of review period. The share of non-grocery items within the total sales of grocery retailers also increased. In grocery retailing independent small grocery stores, supermarkets and other grocery retailers drove the upward trend due to high outlet numbers. Within non-grocery retailing, the growth of furniture and furnishings stores, DIY outlets, home improvement and garden centres, leisure and personal goods specialist retailers, electronics and appliance specialist retailers and apparel specialist retailers were the specific growth drivers. In 2011 competition between retailers intensified, and competition between store-based and non-store retailing also increased. Lower prices represented the main driver of non-store channels’ development.

Chained retailers further consolidate

Towards the end of review period, chained retailers consolidated by optimising logistics, increasing assortments and structures in order to attain a higher level of profitability and retain consumers’ interest and demand. Baku Electronics Ltd, Embawood MMC, Neptun-S MMC, Bizim Market MMC and Usak Keramik MMC were the first top-five companies to reflect the prevailing trends in electronics, furniture, modern grocery, home repair and construction retailing respectively.

Prosperous retailing environment forecast

Over the forecast period the retail market is expected to demonstrate higher constant value growth compared with the review period. As the economy stabilises further, modern retailers will lead the development of retail in Azerbaijan. Supermarkets will drive development due to being strong players with sufficient financial strength. Over the forecast period the development of retailing is expected to continue, demonstrating rapid growth due to higher consumer demand, a growing number of outlets and the entry of new players.

Table of Contents

Table of Contents

Retailing in Azerbaijan - Industry Overview

EXECUTIVE SUMMARY

Income stabilisation as a first sign of economy recovery impacts retailing

New retailers also pay attention to interior

Grocery retailing leads

Chained retailers further consolidate

Prosperous retailing environment forecast

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Government regulation

Foreign direct investment

Demographic changes

Credit boom recovers in Azerbaijan

High efficiency impacts retailing

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Retailing Company Shares: % Value 2007-2011
  • Table 8 Retailing Brand Shares: % Value 2008-2011
  • Table 9 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Azerbaijan - Company Profiles

Bizim Market MMC in Retailing (Azerbaijan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Bizim Market MMC: Competitive Position 2011

Grafika MMC in Retailing (Azerbaijan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 7 Grafika MMC: Competitive Position 2011

Hayat Apteki MMC in Retailing (Azerbaijan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 10 Hayat Apteki MMC: Competitive Position 2011

Milk-Pro Ltd in Retailing (Azerbaijan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 13 Milk-Pro Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 14 Milk-Pro Ltd: Competitive Position 2011

Neptun-S MMC in Retailing (Azerbaijan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 17 Neptun-S MMC: Competitive Position 2011

Grocery Retailers in Azerbaijan - Category Analysis

HEADLINES

TRENDS

  • The most important factor that drove the growth of sales in modern grocery retailing in 2011 was the increasing number of supermarkets. Chains of supermarkets suggested to consumers attractive price promotions. Offers such as buy-one-get-one-half-price increased over the review period, with modern retailers offering discounts on various items.

TRADITIONAL COMPARED WITH MODERN

COMPETITIVE LANDSCAPE

  • In 2011 Neptun-S MMC was the leading player in the very fragmented competitive landscape of grocery retailing in Azerbaijan, accounting for a retail value sales share of just over 1%. Within supermarket retailing the operator held an 8% value share at the end of the review period . The company invests in opening new outlets every year, furthering its success, and towards the end of review period it opened an additional two outlets. The retailer continues to make constant efforts to enlarge its product assortment, offering products at all price levels, but with a particular focus on economy offerings. Furthermore, the company constantly conducts special promotions such as price discounts and buy-one-get-one-half-price or buy-one-get-one-free offers. Neptun-S MMC also saw a three percentage point increase in value share in modern grocery retailing in 2011.

PROSPECTS

  • Over the forecast period the main factors that will impact grocery retailing in Azerbaijan will be further improved economic conditions in the country, a rapidly increase in the number of outlets, and promotions offered by chained grocery retailers.

CHANNEL FORMATS

  • Chart 1 Modern Grocery Retailers: Sebet Supermarket in Baku
  • Chart 2 Modern Grocery Retailers: Neptun Supermarket in Baku – View 1
  • Chart 3 Modern Grocery Retailers: Neptun Supermarket in Baku – View 2
  • Chart 4 Modern Grocery Retailers: Bizim Market in Baku – View 1
  • Chart 5 Modern Grocery Retailers: Bizim Market in Baku – View 2
  • Chart 6 Modern Grocery Retailers: Bizim Market in Baku – View 3
  • Chart 7 Traditional Grocery Retailers: Sevimli Dad in Baku

CHANNEL DATA

  • Table 13 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 14 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 15 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 18 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Non-Grocery Retailers in Azerbaijan - Category Analysis

HEADLINES

TRENDS

  • Towards the end of review period non-grocery retailing moved towards greater specialisation and expansion by large chains. This represented one of the most visible trends within non-grocery retailing over 2010-2011. Furthermore, another trend in non-grocery retailing is intense competition between channels. New entrants, especially those that attempt to launch stores on streets near underground passages with lots of small apparel, jewellery stores or near to supermarkets, cannot compete with the increasing number of such outlets. As a result small operators have to either sell their outlets or reduce investment in stores’ interiors.

COMPETITIVE LANDSCAPE

  • In 2011 the competitive environment in non-grocery retailing remained highly fragmented with numerous independent and chained retailers present. Baku Electronics Ltd led sales in 2011 with a value share of 5%. The retailer retained its position as the country’s leading electronics and appliances specialist store and gained more than one percentage point in value share in 2011. The company markets a number of leading global brands, including Bosch, Rowenta, Siemens, Samsung, Philips, LG and others. It is also one of the leaders offering products on instant credit.

PROSPECTS

  • Non-grocery retail value sales are predicted to see a constant value CAGR of 6% over the forecast period to reach AZN4.5 billion in 2016. As the economy recovers consumers will regain confidence and consequently spending on non-grocery products is expected to see strong growth.

CHANNEL FORMATS

  • Chart 8 Non-Grocery Retailers: Sabra Romantic – Apparel Specialist in Baku
  • Chart 9 Non-Grocery Retailers: Oyuncag – Traditional Toys and Games Store in Baku
  • Chart 10 Non-Grocery Retailers: Avis Tibb Market – Parapharmacies/drugstores in Baku
  • Chart 11 Non-Grocery Retailers: Aptek – Parapharmacies/drugstores in Baku
  • Chart 12 Non-Grocery Retailers: Lord – Stationers/office Supply Store in Baku

CHANNEL DATA

  • Table 19 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 20 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 21 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 22 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016

Non-Store Retailing in Azerbaijan - Category Analysis

HEADLINES

TRENDS

  • Non-store retailing saw strong current value growth in 2011 compared with the previous year. This was largely due to a significant increase in the popularity of direct selling, particularly beauty and personal care direct selling. Furthermore, information technology infrastructure in Azerbaijan saw improvements over the review period, which led to increased consumer access to the technology necessary for engaging in non-store purchasing.

COMPETITIVE LANDSCAPE

  • Oriflame Azerbaijan remained the leading player in non-store based retailing in 2011, accounting for a 54% value share. The company is mainly involved in the selling of beauty and personal care products, mostly for females. The company continued to grow in popularity over the review period, on the basis of its competitive pricing, frequent use of special offers and gifts, and the personal touch and test for smell provided by the company’s consultants, who visit customers at home or in the workplace. Many women see selling the company’s products as an attractive means of earning additional income.

PROSPECTS

  • Adoption of information technology in Azerbaijan is expected to increase over the forecast period, which will in turn lead Internet retailing to see an increase in popularity, albeit at a low rate. Vending is also expected to re-emerge over the forecast period having faltered in 2007. Vending machines will be installed further in shopping malls located in the central area of Baku city. Furthermore, as lifestyles become increasingly hectic and consumers more time-constrained, non-store retailing will represent an increasingly attractive option.

CHANNEL DATA

  • Table 25 Sales in Non-Store Retailing by Category: Value 2006-2011
  • Table 26 Sales in Non-Store Retailing by Category: % Value Growth 2006-2011
  • Table 27 Non-Store Retailing Company Shares: % Value 2007-2011
  • Table 28 Non-Store Retailing Brand Shares: % Value 2008-2011
  • Table 29 Forecast Sales in Non-Store Retailing by Category: Value 2011-2016
  • Table 30 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price excl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price excl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price incl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices % growth
  • Retail value retail selling price excl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices % growth
  • Retail value retail selling price incl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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