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Country Report

Retailing in Bolivia

Jan 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailers continue to invest despite the economic conditions

As a result of inflation, new legislation and a slowdown in Bolivia’s economy retailing has experienced slower growth in 2011 than during the review period as a whole. Some channels continue to expand the number of outlets and services they offer while others are being more cautious about investing. Modern grocery retailers and health and beauty specialists were among those that invested more during 2011. Growth for non-grocery retailers is being restricted by the inflation in the country as most of these products are priced higher than grocery products.

Retailers do not receive enough support to fight the informal market

The government is not providing a clear signal to retailers in its fight against contraband. In 2011, laws were passed to legalise contraband cars; these cars illegally entered Bolivia via the border with Chile. The government declared an amnesty and authorised the registration of these vehicles. Retailers at the end of 2010 were hopeful about the implementation of regulations and sanctions against contraband but are now dubious about the government’s efforts to control informal retailing in the country. Low-income consumers still depend on the informal market to supply most of their needs.

Grocery retailers expand their non-grocery product offer

Grocery retailers are constantly expanding their offer of non-grocery products. In order to maximise their profits grocery retailers are increasing their offer of electronics, apparel, toys, kitchen appliances, sports and baby products. Because this trend is still emerging in the country non-grocery retailers are not yet concerned about the competition it will bring; they are being slow to create new strategies to compete. The only advantage their offer currently has is price, but when grocers are able to match this, non-grocers are likely to start losing sales.

Formal retailers offer new services to fight competition

Traditional retailers continue to lead the market in Bolivia. Their outlets are located close to consumers of all socioeconomic groups, while formal retailers have yet to reach the lower-income segment of the market. Neighbourhood stores and small stalls/kiosks are located in rural and urban areas while formal retailers are only in urban areas. Traditional retailers are not only within walking distance of consumers but they also offer convenient pricing. Modern retailers are trying to fight price with convenience; they offer clean, safe selling spaces and additional services.

Retailers’ growth will depend on pricing strategies

Growth for retailers will be dependent on their ability to appeal to lower-income consumers. Due to the impending slowdown in the Bolivian economy, retailers will have to find ways to appeal to these low-income consumers. Successful Bolivian companies are attracting consumers from all socioeconomic groups. These retailers expect growth in their volume and value sales while competition from the informal market is likely to slowly diminish.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Bolivia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Bolivia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Bolivia for free:

The Retailing in Bolivia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Bolivia?
  • Who are the leading retailers in Bolivia?
  • How is retailing performing in Bolivia?
  • What is the retailing environment like in Bolivia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Bolivia - Industry Overview

EXECUTIVE SUMMARY

Retailers continue to invest despite the economic conditions

Retailers do not receive enough support to fight the informal market

Grocery retailers expand their non-grocery product offer

Formal retailers offer new services to fight competition

Retailers’ growth will depend on pricing strategies

KEY TRENDS AND DEVELOPMENTS

Retailers see profits in spite of economic conditions

Government policies impact prices

Legislation signals ambiguity to foreign direct investors

Working age population boosts retailing growth

Low internet access limits performance of this channel

Formal retailers decide to eliminate price disadvantage

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Retailing Company Shares: % Value 2007-2011
  • Table 8 Retailing Brand Shares: % Value 2008-2011
  • Table 9 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash-and-carry

DEFINITIONS

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Bolivia - Company Profiles

Farmacorp SA in Retailing (Bolivia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Farmacorp SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Farmacorp SA: Competitive Position 2011

Hipermaxi SA in Retailing (Bolivia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 Hipermaxi SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 Hipermaxi SA: Competitive Position 2011

Ketal SA in Retailing (Bolivia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Ketal SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Ketal SA: Competitive Position 2011

Manufactura Boliviana SA in Retailing (Bolivia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 16 Manufactura Boliviana SA: Competitive Position 2011

Textiles Punto Blanco in Retailing (Bolivia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

Grocery Retailers in Bolivia - Category Analysis

HEADLINES

TRENDS

  • Formal grocery retailers are enjoying a period of expansion. New, larger and better-equipped stores opened in 2011. Most of the major retailers are investing in larger selling areas where more consumers can be accommodated. Supermarkets and hypermarkets that once appealed only to high-income consumers are now reaching middle-income groups. They are attempting to expand to populated areas where informal grocers are still the major suppliers to low- and even middle-income consumers. They are still located on streets close to their consumer base.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 1 Modern Grocery Retailers: Hipermaxi in La Paz, Bolivia
  • Chart 2 Modern Grocery Retailers: Ketal in La Paz, Bolivia
  • Chart 3 Modern Grocery Retailers: Fidalga in La Paz, Bolivia
  • Chart 4 Traditional Grocery Retailers, Independent Small Grocers: Micro Mercado Snack Shop in La Paz, Bolivia
  • Chart 5 Traditional Grocery Retailers, Other Grocery Retailers: Isaac Tamayo in La Paz, Bolivia
  • Chart 6 Traditional Grocery Retailers: Kiosko El Prado in La Paz, Bolivia
  • Chart 7 Traditional Grocery Retailers, Food Specialists: Super Ecológico in La Paz Bolivia

COMPETITIVE LANDSCAPE

  • Hipermaxi SA leads sales in 2011 with a 7% value share of the total grocery retailers market. The company managed to establish itself as a leader by opening outlets in the three main cities of Bolivia. Its non-grocery offer currently reaches 20%. It has outlets that include supermarkets and hypermarkets with the majority of hypermarkets in Santa Cruz. It manages to compete with traditional grocery retailers by offering local products at an affordable price and by having a large inventory of imported products.

PROSPECTS

CHANNEL DATA

  • Table 13 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 14 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 15 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 18 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Non-Grocery Retailers in Bolivia - Category Analysis

HEADLINES

TRENDS

  • The Anti-Contraband law that was passed in 2010 was intended to eliminate or at least reduce contraband in Bolivia. The government was proactive in its control measures and fought violators with tough sanctions. Until June 2011, formal retailers were hopeful that this law would help them in their efforts to expand by creating a more level playing field. However, in this month the government passed another law legalising contraband cars. Formal retailers saw this action as a step back in the fight against contraband. Furthermore, retailers of used clothes now wanted a law to be passed to legalise their informal activities.

COMPETITIVE LANDSCAPE

  • Farmacorp SA, the largest parapharmacy chain, leads non-grocery retailing with a value share of 5% in 2011. This company has invested in its development and located its outlets in the four key cities of Bolivia: La Paz, Cochabamba, Santa Cruz and lastly Tarija. Its growth is tied to the convenient prices and differentiated services it provides, such as home delivery, loyalty schemes and constant promotions. Following Farmacorp is Manufactura Boliviana SA with a 4% value share. The company has achieved this success due to its long-standing presence in the country, and because it was able to reach a large consumer base, developing specific brands for every socioeconomic segment. Its current brands include Manaco, Bata and Pic ‘n Pay.

PROSPECTS

  • A slowdown in the economy is expected to affect non-grocery retailers. For some retailers however such as parapharmacies/drugstores healthy growth is expected, although this growth is unlikely to be as strong as that during the review period. The key factor that could boost sales for non-grocers is application of the law against informal retailers.

CHANNEL FORMATS

  • Chart 8 Non-Grocery Retailers, Parapharmacies/Drugstores: Farmacias Bolivia (Corporación Boliviana de Farmacias) in La Paz, Bolivia
  • Chart 9 Non-Grocery Retailers, Parapharmacies/Drugstores: Farmacorp in La Paz, Bolivia
  • Chart 10 Non-Grocery Retailers, Traditional Toys and Games Stores: La Juguetería de Carolina in La Paz, Bolivia
  • Chart 11 Non-Grocery Retailers, Media Products Stores: Discolandia in La Paz, Bolivia
  • Chart 12 Non-Grocery Retailers, Apparel Specialists: Seline Coleccion in La Paz, Bolivia
  • Chart 13 Non-Grocery Retailers, Apparel Specialists: Punto Boliviano in La Paz, Bolivia
  • Chart 14 Non-Grocery Retailers, Apparel Specialists: Totto in La Paz, Bolivia
  • Chart 15 Non-Grocery Retailers, Apparel Specialists: Azaléia in La Paz, Bolivia

CHANNEL DATA

  • Table 19 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 20 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 21 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 22 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016

Non-Store Retailing in Bolivia - Category Analysis

HEADLINES

TRENDS

  • Non-store retailing growth is tied almost entirely to direct selling in Bolivia. This is a category that enjoyed significant growth over the review period. Companies such as Avon Bolivia Ltda, Corporación Belcorp Bolivia and Yanbal Bolivia SA have been able to position themselves as leaders due mainly to the fact that they are able to reach consumers directly. Furthermore, low- to middle-income consumers tend to trust the relationship they have with their salesperson therefore driving the growth of the company.

COMPETITIVE LANDSCAPE

  • Avon Bolivia Ltda is the leading company in terms of value sales in 2011, with 32% of non-store retailing. Corporacion Belcorp Boliva is the second company with 17% of value sales. These two companies have achieved these results by developing strong and close relationships with their customers, constant innovation and adapting their market strategies to a more competitive environment. Over the final two years of the review period, these companies have also decided to opt for more traditional advertising campaigns such as television, billboards and printed press which are not the type of strategies that direct sellers typically use, but its success was reflected in growing sales.

PROSPECTS

  • A 4% CAGR in constant value terms is expected over the forecast period. Despite the economic slowdown expected in the country, consumers perceive that their incomes are increasing which favours consumption in general. This performance is attributed in part to the impact of the informal economy which despite limiting growth of formal retailing, continues to be responsible for generating incomes for an important segment of the population, who otherwise will be unemployed.

CHANNEL DATA

  • Table 25 Sales in Non-Store Retailing by Category: Value 2006-2011
  • Table 26 Sales in Non-Store Retailing by Category: % Value Growth 2006-2011
  • Table 27 Non-Store Retailing Company Shares: % Value 2007-2011
  • Table 28 Non-Store Retailing Brand Shares: % Value 2008-2011
  • Table 29 Forecast Sales in Non-Store Retailing by Category: Value 2011-2016
  • Table 30 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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