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Country Report

Retailing in Bosnia-Herzegovina

Jan 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Bosnia-Herzegovina with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Bosnia-Herzegovina, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Bosnia-Herzegovina for free:

The Retailing in Bosnia-Herzegovina market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Bosnia-Herzegovina?
  • Who are the leading retailers in Bosnia-Herzegovina?
  • How is retailing performing in Bosnia-Herzegovina?
  • What is the retailing environment like in Bosnia-Herzegovina?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

From traditional to modern

During the first half of the review period retailing in Bosnia-Herzegovina grew strongly, evolving from a traditional, small retailer-based channel into a more modern channel featuring supermarkets, hypermarkets and shopping malls. The second half of the review period saw considerable instability, starting with inflation in 2008, followed by the financial crisis and recession in 2009 and 2010. However, retailing in Bosnia-Herzegovina bounced back in 2010 following a decline in 2009, the first of the review period.

Adjustments

In 2010, retailing in Bosnia-Herzegovina slightly recovered, although the economy was sluggish. Consumers had had enough time since the crisis hit to adjust their consumption and spending patterns, cutting back on luxury items such as travel, eating out and household investment while normalising their consumption of grocery and non-grocery items. Retailers also adjusted their offerings, focusing on price before design, image and other added-value features.

Change in non-grocery is beginning

Consumer price-sensitivity has increased in both the grocery and non-grocery channels. However, grocery retailers have had more room to adjust their offerings, while less flexible non-grocers have had to withstand a stronger hit. Furthermore, grocery items were a priority for consumers in Bosnia-Herzegovina in 2009 and 2010. Grocery retailing changed significantly over the review period, evolving from a traditional into a modern channel. The change in non-grocery is just starting to be seen, with non-grocery-focused shopping malls taking over city centres. Leading non-grocery retailers are lining up to rent space in trendy new shopping malls.

Independents in trouble

Konzum continues to extend its lead as the largest retailer in Bosnia-Herzegovina. Its aggressive growth strategy cannot be matched by any other retailer. Unlike its closest rivals Interex, Bingo, Fis, Robot, Mercator etc, Konzum does not only build its own outlets but also rents many stores and aggressively acquires existing retailers. During troubled 2009 and 2010, independent retailers faced many difficulties. Independent supermarket and hypermarket operators were increasingly pressured by large chained players into mergers and acquisitions. Small independent retailers are not attractive as acquisition targets so usually have to close down or find a niche worth servicing.

Growth of disposable income

Retailing in Bosnia-Herzegovina is expected to continue its development over the forecast period. Non-grocers are expected to outperform grocers as consumers’ disposable income increases. Non-store retailers are expected to outperform store-based retailers as consumers in Bosnia-Herzegovina become increasingly technologically aware and the country’s authorities regulate the channel. Other important retailing trends for the forecast period include convenience, the specialisation of small independents, the migration of non-grocers from city streets to shopping malls, internet retailing and alliances between domestic retailers.

Table of Contents

Table of Contents

Retailing in Bosnia-Herzegovina - Industry Overview

EXECUTIVE SUMMARY

From traditional to modern

Adjustments

Change in non-grocery is beginning

Independents in trouble

Growth of disposable income

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Government Regulation

Foreign Direct Investment

Demographic changes

Private label

Going downtown

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Retailing Company Shares: % Value 2006-2010
  • Table 8 Retailing Brand Shares: % Value 2007-2010
  • Table 9 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash and Carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Bosnia-Herzegovina - Company Profiles

Bingo doo - Retailing - Bosnia-Herzegovina

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Bingo doo: Competitive Position 2010 - Retail rsp ex VAT

DM Drogeriemarkt doo - Retailing - Bosnia-Herzegovina

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 DM Drogeriemarkt doo: DM in Sarajevo

PRIVATE LABEL

  • Summary 7 DM Drogeriemarkt doo: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 DM Drogeriemarkt doo: Competitive Position 2010

Konzum doo - Retailing - Bosnia-Herzegovina

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 13 Konzum doo: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

  • Chart 2 Konzum doo: Konzum in Sarajevo

PRIVATE LABEL

  • Summary 11 Konzum doo: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Konzum doo: Competitive Position 2010 - Retail rsp ex VAT

Omega doo - Retailing - Bosnia-Herzegovina

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 14 Omega doo: Competitive Position 2010

Robot General Trading Co doo - Retailing - Bosnia-Herzegovina

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 17 Robot General Trading Co doo: Competitive Position 2010

Grocery Retailers in Bosnia-Herzegovina - Category Analysis

HEADLINES

TRENDS

  • Supermarkets was the largest individual grocery retailing channel in Bosnia-Herzegovina in 2010 in terms of annual sales. Supermarkets took the lead from independent small grocers in 2009 as consumers reacted to a fall in their disposable incomes by investing more effort in seeking out the best deals. The recession of 2009 was only the tipping point. Consumer mindset began changing during the first half of the last decade. This trend started with urban consumers first. Over the review period supermarkets spread throughout Bosnia-Herzegovina, driven by the aggressive penetration of chained regional retailing giants like Konzum, Interex and Mercator.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Konzum doo, CDE B Trgovacko Društvo doo and Delta Maxi BH doo led grocery retailing in Bosnia-Herzegovina in 2010 with respective value shares of 13%, 6% and 5%. Konzum stormed Bosnia-Herzegovina over the review period, applying two strategies – the acquisition of existing retail businesses and the construction of new modern facilities. Most other competitors focus primarily on constructing their own facilities, which is why they cannot match Konzum’s expansion.

PROSPECTS

  • Over the first half of the forecast period the main driver of growth in grocery retailing in Bosnia-Herzegovina will be a recovery of consumers’ disposable income. As 2015 approaches, convenience will start playing an increasingly important role.

CHANNEL FORMATS

  • Chart 3 Modern Grocery Retailing: Mercator in Sarajevo
  • Chart 4 Modern Grocery Retailing: Interex in Sarajevo
  • Chart 5 Modern Grocery Retailing: Konzum in Sarajevo
  • Chart 6 Traditional Grocery Retailing: Opresa in Sarajevo
  • Chart 7 Traditional Grocery Retailing: Independent grocers in Sarajevo
  • Chart 8 Traditional Grocery Retailing: Independent grocer in Pale

CHANNEL DATA

  • Table 14 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 15 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 16 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 17 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 18 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 19 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Non-Grocery Retailers in Bosnia-Herzegovina - Category Analysis

HEADLINES

TRENDS

  • 2010 growth of non-grocery retailing in Bosnia-Herzegovina was lower than the average recorded over the review period in current value, selling space and number of outlet terms. Non-grocers are just starting to recover from the effects of the recession which shook Bosnia-Herzegovina during the second half of 2009 and first half of 2010.

COMPETITIVE LANDSCAPE

  • Fis doo, Robot General Trading Co doo and DM Drogeriemarkt doo led non-grocery retailing in Bosnia-Herzegovina in 2010 with respective value shares of 6%, 5% and 2%. Fis and Robot are mixed retailers, applying strategies very similar to those of grocery retailers. Fis specialises in large shopping outlets with a wide range of goods, while Robot focuses on electronics, appliances and groceries. Both companies owe their success to strategies which target price-sensitive consumers.

PROSPECTS

  • Non-grocers are expected to outperform grocers over the forecast period. Consumers in Bosnia-Herzegovina are currently at a stage where they have to spend most of their income on grocery items, with little remaining for other needs. As consumers become more affluent their non-grocery consumption is set to grow more than their grocery spending.

CHANNEL FORMATS

  • Chart 9 Non-Grocery retailers: ZoeZoe in BBI Bazaar Sarajevo
  • Chart 10 Non-Grocery retailers: DM in Sarajevo

CHANNEL DATA

  • Table 20 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 21 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 22 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 23 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 25 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015

Non-Store Retailing in Bosnia-Herzegovina - Category Analysis

HEADLINES

TRENDS

  • Non-store retailing bounced back in 2010 after seeing a slump in 2009 due to the effects of the financial crisis. Non-store retailers adjusted their offerings to the new market conditions, focusing more on price to appeal to the budgetary constraints of consumers.

COMPETITIVE LANDSCAPE

  • Oriflame Kozmetika BiH doo, Avon Cosmetics BiH doo and Studio Moderna doo led non-store sales in Bosnia-Herzegovina in 2010 with respective value shares of 18%, 15% and 5%. Oriflame and Avon have managed to build a strong and active membership of several thousand people. Studio Moderna has managed to establish itself as the leading homeshopping provider in Bosnia-Herzegovina by signing deals with the most popular television stations in the region.

PROSPECTS

  • Technological advancements and the increasing technological awareness of consumers will be the main growth drivers of non-store retailing in Bosnia-Herzegovina over the forecast period. The purpose of technology is to bring non-store retailing closer to consumers and eliminate the downsides of non-store retailing, such as lack of product information and feedback and an undefined shopping experience.

CHANNEL DATA

  • Table 26 Sales in Non-Store Retailing by Category: Value 2005-2010
  • Table 27 Sales in Non-Store Retailing by Category: % Value Growth 2005-2010
  • Table 28 Non-Store Retailing Company Shares: % Value 2006-2010
  • Table 29 Non-Store Retailing Brand Shares: % Value 2007-2010
  • Table 30 Forecast Sales in Non-Store Retailing by Category: Value 2010-2015
  • Table 31 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Company Shares
  • Brand Shares
  • Employment
  • Grocery vs Non-grocery

Market size details:

  • Retail Value retail selling price excl Sales Tax % growth
  • Retail Value retail selling price excl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax % growth
  • Retail Value retail selling price incl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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