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Country Report

Retailing in Cameroon

Apr 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Rising workforce drives value sales in retailing

In 2011 the rising level of employment in telecommunications, banking and real estate spurred sales in retailing. These jobs created a pool of new employees/consumers with a strong penchant for Western-style consumption patterns. Hence these economically-empowered consumers tended to purchase products from modern stores as opposed to traditional and informal outlets, to display their status. This boosted sales figures in modern channels in both grocery and non-grocery retailers.

Sales promotions intensify

Growing competition amongst major players for the increasing consumer base, particularly for non-grocery products, resulted in continuous sales promotions, as prices of major items were slashed by 40-70%. Sales promotions were dominated by Bricolux], La Paz, Samsung, Afrilux, Afrilec, Office and T-Works, as well as a growing number of mobile sales vans for non-grocery items.

Non-grocery retailers continues to gain ground

Growing sales of non-grocery products such as electronics, appliances and furniture were driven by higher demand from the growing workforce; people see the display of these items in their homes as a demonstration of their status and wealth. This was further supported by major players such as Afrilec, Equipement, Dovv and Reliance Plus offering customers the possibility to buy on credit, with payment spread over 12-18 months.

Internet sales are driven by the novelty factor

In 2011 internet retailing increased significantly thanks to growing awareness, falling internet costs and the introduction of new internet payment options, such as mPay, Mobile Money and Me2U. An increasing number of consumers are taking advantage of online sales discounts when ordering products. Many store-based retailers have created websites, and many are making attempts to incorporate shopping facilities in their sites. However, poor national coverage of postal and courier services, coupled with a low number of credit card owners, weighed heavily on the channel.

Forecast growth is expected to be good

Growth in retailing will be supported by the increasing working population, improvements in the investment climate in Cameroon, and rapid urbanisation. It is expected that Massmart, the South African retail giant, recently acquired by Walmart, will launch operations in Cameroon in the forecast period. This should create immediate pressure on other players to adjust their prices downwards.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Cameroon with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Cameroon, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Cameroon for free:

The Retailing in Cameroon market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Cameroon?
  • Who are the leading retailers in Cameroon?
  • How is retailing performing in Cameroon?
  • What is the retailing environment like in Cameroon?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Cameroon - Industry Overview

EXECUTIVE SUMMARY

Rising workforce drives value sales in retailing

Sales promotions intensify

Non-grocery retailers continues to gain ground

Internet sales are driven by the novelty factor

Forecast growth is expected to be good

KEY TRENDS AND DEVELOPMENTS

Growing economy and intensive promotions boost retailing

Growing government measures to maintain consumption levels

Improving business environments boosts foreign direct investment in retailing

Growth in Chinese-owned stores sparks price competition in retailing

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Retailing Company Shares: % Value 2007-2011
  • Table 8 Retailing Brand Shares: % Value 2008-2011
  • Table 9 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Cameroon - Company Profiles

Afrilec Sarl in Retailing (Cameroon)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 3 Afrilec Sarl: Competitive Position 2011

Mahima SARL in Retailing (Cameroon)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 6 Mahima SARL: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 7 Mahima SARL: Competitive Position 2011

SOCSUBA in Retailing (Cameroon)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 9 SOCSUBA: Competitive Position 2011

Sodicam SA in Retailing (Cameroon)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Casino: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Sodicam SA: Competitive Position 2011

Sté AD Tsekenis in Retailing (Cameroon)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

Grocery Retailers in Cameroon - Category Analysis

HEADLINES

TRENDS

  • Consumers continue to flock to modern grocery channels such as supermarkets and forecourt retailers. Most continue to visit supermarkets because of the variety of brands available and product quality, and also to identify with the new social class – the emerging middle-class. However, supermarkets is hampered by the limited number of outlets, limited opening hours, and location only in non-residential areas. Consequently, independent small grocers and food/drink/tobacco specialists continue to be top shopping outlets for grocery items, particularly for weekdays and emergencies.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 1 Modern Grocery Retailers: Casino in Yaounde
  • Chart 2 Modern Grocery Retailers: Leader Price in Yaounde
  • Chart 3 Modern Grocery Retailers: Leader Price in Yaounde
  • Chart 4 Traditional Grocery Retailers: My Shop in Yaounde
  • Chart 5 Traditional Grocery Retailer in Yaounde
  • Chart 6 Traditional Grocery Retailer in Yaounde

COMPETITIVE LANDSCAPE

  • Mahima led grocery retailers in 2011, thanks to the strong popularity of the brand amongst the emerging Cameroonian middle-class and the expatriate community.. The company’s success can be attributed to the wide range of products displayed, its strategic locations in busy cities, its competitive pricing, and the strong popularity of the brand amongst the middle-classes.

PROSPECTS

  • The key trend in grocery retailing over the forecast period is expected to be tthe rising number of working women and the continuous influx of expatriates into the country for projects such as the Lom Pangar Dam, the construction of the second Wouri bridge, and the second highway linking Yaounde and Douala. From the supply side, favourable incentives made available by the government to attract foreign direct investment will continue to positively affect the number of outlets likely to be created. Mahima, Reyco and Dovv all plan to create more outlets before 2016. These retailers, which have strong brand equity, especially amongst middle-income consumers, will obviously benefit more from this trend. New players such as Massmart from South Africa and Ali Shopping Mall from Dubai are expected to commence operations before the end of the forecast period. Sales will also be driven by growing awareness and sales promotions due to competition.

CHANNEL DATA

  • Table 13 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 14 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 15 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 18 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Non-Grocery Retailers in Cameroon - Category Analysis

HEADLINES

TRENDS

  • Growth in sales promotions, advertisements and flexible payment options offered by major non-grocery retailers in 2011 continued to drive sales of non-grocery products. Many non-grocery retailers in Cameroon continued to slash prices for items such as furniture, electronics, appliances and apparel. Cameroonians are keen to display their social status, and like to display expensive furniture and appliances in their homes to show their status.

COMPETITIVE LANDSCAPE

  • Afrilec led with an 8% share, followed by SOCSUBA with a 4% share.

PROSPECTS

  • The expected growth for non-grocery retailers over the forecast period remains relatively good. Sales will be driven by a growing number of outlets in other cities, engineered by the rising middle-class, growing employment and a general improvement in the economy as a whole. From the supply side, growth will be spurred by new people joining the workforce and easier access to credit.

CHANNEL FORMATS

  • Chart 7 Non-Grocery Retailer in Douala
  • Chart 8 Non-Grocery Retailer in Douala
  • Chart 9 Non-Grocery Retailers: Tsekenis in Douala
  • Chart 10 Non-Grocery Retailers: Office Concept in Douala

CHANNEL DATA

  • Table 19 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 20 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 21 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 22 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016

Non-Store Retailing in Cameroon - Category Analysis

HEADLINES

TRENDS

  • Non-store retailing registered impressive current value growth of 6% in 2011. This was thanks to the growing popularity of internet retailing within non-grocery retailers, consumers’ desire to use new payment instruments, such as credit cards and mPay, and aggressive marketing adopted by the major players in direct marketing channels.

COMPETITIVE LANDSCAPE

  • Non-store retailing is highly fragmented, but is dominated by direct selling players such as DX MAX International. This is thanks to its continuous recruitment and training of a large pool of door-to-door sales agents, its umbrella branding strategy and the positioning of its products as premium products, although with prices relatively lower than in other channels. It is one of the non-store retailing players which has continuously benefited from partnerships with major players such as Mahima, SOACAM, Tropicana and others when it comes to liquidating stock. It was followed by Techno and American International in non-store retailing in 2011.

PROSPECTS

  • The forecast for non-store retailing remains relatively good. A key forecast trend in non-store retailing in Cameroon is the growth of internet retailing. The growing number of logistics and courier service companies covering Douala and Yaounde and cheaper access to the internet are likely to spur increased competition in the channel, with more players gradually gaining an internet presence. Furthermore, with many Cameroonian banks offering top-up credit cards with better security features, consumers are expected to become more comfortable with online transactions. Internet retailing is, therefore, expected to grow significantly during the forecast period.

CHANNEL DATA

  • Table 25 Sales in Non-Store Retailing by Category: Value 2006-2011
  • Table 26 Sales in Non-Store Retailing by Category: % Value Growth 2006-2011
  • Table 27 Non-Store Retailing Company Shares: % Value 2007-2011
  • Table 28 Non-Store Retailing Brand Shares: % Value 2008-2011
  • Table 29 Forecast Sales in Non-Store Retailing by Category: Value 2011-2016
  • Table 30 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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