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Country Report

Retailing in Colombia

Jun 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailing grows in 2011

During 2011, retailing sales registered positive growth rates, thanks to lower unemployment, growing consumer confidence and increased foreign direct investment which stimulated demand and helped diversify supply.

Market players invest in the market and increase their presence

Companies are investing heavily in opening new stores and remodelling existing ones in order to increase national coverage and attract customers through impressive displays. The main trend is toward large format stores and having a presence in shopping malls. Furthermore, players are investing in local production and distribution centres in order to lower costs and expand throughout the territory.

Small and large format stores are crucial in satisfying demand

While the grocery channel looks to smaller format stores and focuses on marketing their own brands, the non-grocery channel is following North American trends towards large format stores, product innovation and cheaper prices. Specifically, specialist and non-store retailers depend on brand marketing and customer loyalty as a differentiation mechanism. One of the brand marketing strategies being used by retailers is the offer of personal brand and product experts in stores.

New players take advantage of fragmented competitive environment

Non-grocery and non-store channels are highly fragmented markets and show high potential for growth as product offerings in Colombia are limited and the market’s lack of maturity shows there is still space for new players. International players are looking to invest in Colombia and leverage on the country’s economic growth, leading newer players to impact several channels and expectations for even more new entrants in the short term.

Channel diversification will drive retail sales throughout the forecast period

Non-grocery and non-store players are branching out and diversifying sales channels. Direct selling competitors are opening stores, while specialist retailers are investing in internet retailing. Furthermore, both local and international players, are applying franchising business models in order to open stores in Colombia and abroad. This channel diversification will allow retailers to expand their coverage and reach new customers and will drive retail growth throughout the forecast period.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Colombia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Colombia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Colombia for free:

The Retailing in Colombia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Colombia?
  • Who are the leading retailers in Colombia?
  • How is retailing performing in Colombia?
  • What is the retailing environment like in Colombia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Colombia - Industry Overview

EXECUTIVE SUMMARY

Retailing grows in 2011

Market players invest in the market and increase their presence

Small and large format stores are crucial in satisfying demand

New players take advantage of fragmented competitive environment

Channel diversification will drive retail sales throughout the forecast period

KEY TRENDS AND DEVELOPMENTS

Economic growth drives consumption

Internet retailing still small but growing

Government policies push free trade and Foreign Direct Investment (FDI)

Private label most popular in grocery retailing with portfolios expanding

Independent small grocers gaining importance

Growing diversification of retail channels

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Sales Value 2006-2011
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Colombia - Company Profiles

Almacenes Éxito SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 4 Almacenes Éxito SA: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 5 Almacenes Éxito SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 6 Almacenes Éxito SA: Competitive Position 2011

Arturo Calle in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 9 Arturo Calle: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 10 Arturo Calle: Competitive Position 2011

Avon Colombia Ltda in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 13 Avon Colombia Ltda: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 14 Avon Colombia Ltda: Competitive Position 2011

Belstar SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 17 Belstar SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 18 Belstar SA: Competitive Position 2011

Cacharrería La 14 SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 21 Cacharrería La 14 SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 22 Cacharrería La 14 SA: Competitive Position 2010

Colombiana de Comercio SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 25 Colombiana de Comercio SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 26 Colombiana de Comercio SA: Competitive Position 2009

Confecciones Leonisa SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 29 Confecciones Leonisa SA: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 30 Confecciones Leonisa SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 31 Confecciones Leonisa SA: Competitive Position 2011

Cooperativa de Pequeños Droguistas Ltda in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 34 Cooperativa de Pequeños Droguistas Ltda: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 35 Cooperativa de Pequeños Droguistas Ltda: Competitive Position 2011

Copservir Ltda in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 38 Copservir Ltda: Competitive Position 2011

Falabella de Colombia SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 41 Falabella de Colombia SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 42 Falabella de Colombia SA: Competitive Position 2011

Farmasanitas Ltda in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 45 Farmasanitas Ltda: Competitive Position 2011

Grandes Superficies de Colombia SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 48 Grandes Superficies de Colombia SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 49 Grandes Superficies de Colombia SA: Competitive Position 2011

Inditex SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 52 Inditex SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 53 Inditex SA: Competitive Position 2011

Panamericana Librería y Papelería SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 56 Panamericana Librería y Papelería SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 57 Panamericana Librería y Papelería SA: Competitive Position 2011

Supertiendas y Droguerías Olímpica SA in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 60 Supertiendas y Droguerías Olímpica SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 61 Supertiendas y Droguerías Olímpica SA: Competitive Position 2011

Surtifruver de la Sabana Ltda in Retailing (Colombia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 64 Surtifruver de la Sabana Ltda: Competitive Position 2011

Apparel Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • In 2011, apparel specialist retailers registered an increase in consumption, driven by sales of footwear and the expansion of foreign brands. This increase in demand was driven by discounting strategies, increases in imports, brands, stores, purchasing power and a rise in the number of credit cards on the market. Furthermore, fabric prices rose worldwide due to climatic problems in producing countries, although industry sources expect a moderate to low impact on the Colombian apparel market. Colombian apparel prices have been stagnant for over four years and are expected to increase 7% in current terms by the end of 2011, also boosting value sales.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Arturo Calle in Bogotá
  • Chart 2 Apparel Specialist Retailers: Zara in Bogotá
  • Chart 3 Apparel Specialist Retailers: Concepto in Bogotá

CHANNEL DATA

  • Table 30 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 32 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 36 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Colombia - Category Analysis

HEADLINES

TRENDS

  • In 2011, direct selling companies focused on customer service, frequency of catalogue updates, and launching new products. Colombian culture demands top-of-the-line customer service. As this channel requires a person-to-person sales method, usually the direct selling sales representative is a friend or someone who is known and trusted. This translates into reliability and a personalised service. Therefore, in this channel companies are required to focus on avoiding delays in delivery, ensure product quality and competitive prices. Another advantage of direct selling over retail stores are its catalogues. Companies have increased the frequency of updates and distribution of these in order to maintain customer interest and loyalty. Catalogues are updated every 20 to 30 days on average, although most companies are vigorously pushing to either reach or reduce the 20 day frequency.

COMPETITIVE LANDSCAPE

  • Avon Colombia and Belstar continue to lead sales in 2011, accounting for a combined 47% share of value sales. The leader Avon has focused on maintaining its lead by renewing brand images and offering competitive discounts, and offering a wider range of prices to attract customers of different income levels. In addition, Avon has also increased sales of its Moda y Casa (Fashion and Home) line, helping to diversify its product portfolio and boost overall sales. Belstar, with the brands L’Bel, Esika, Cyzone, manufactures and also positioned its research and development facilities locally, which helps decrease its operational costs and focus on innovation to maintain client interest.

PROSPECTS

  • Direct selling is forecast to grow at a constant value CAGR of 4% through to 2016. Growth will continue to be driven by beauty and personal products and dominated by international companies offering innovative new products and frequent promotions.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2006-2011
  • Table 39 Direct Selling by Category: % Value Growth 2006-2011
  • Table 40 Direct Selling Company Shares by Value 2007-2011
  • Table 41 Direct Selling Brand Shares by Value 2008-2011
  • Table 42 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Colombia - Category Analysis

HEADLINES

TRENDS

  • Home improvement and hardware stores complement each other and dominate sales within the channel. Growth in house construction and a surplus of office space, together with the diversification in raw materials, no longer limited to just wood, as well as the opening of new chain stores helped DIY, home improvement and garden centres in Colombia maintain dynamic growth.

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • In 2011, the electronics and appliance specialist retailers channel sales strategy focused on offering bundled deals, discounts through large-format stores with attractive product displays and expanding product portfolio to include new technologies and products. Furthermore, over the years this channel has seen important regulatory changes aimed at abolishing informal markets. The most recent is the 1630 decree in 2011 aimed at restricting the use of stolen mobile telephones.

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Colombia - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores in Colombia differentiate via design, quality and delivery times. This trend is expected to continue throughout the forecast period. Furthermore, this channel’s use of bundled discounts was used as heavily as ever as a sales strategy. Increases in house construction and a surplus of office space, together with diversification in use of raw materials (no longer limited to just wood), as well as the opening of new stores all helped this channel to sustain growth over the review period.

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • In 2011, as in the previous year, there was a marked trend towards convenience and local stores in grocery retailing. Most consumers looked for outlets within walking distance of their homes where they can go to find daily or weekly rations of staple goods or impulse products. This is especially important in cities, such as Bogotá, where heavy traffic discourages many people from making a longer trip to a larger format store for products, such as groceries. Furthermore, the global financial crisis in 2008 and 2009 helped to further strengthen small and local outlets’ relationships with consumers. As a result, independent small grocers gained share of overall grocery retailing and larger chains expanded their efforts in small formats by opening new convenience store outlets. Examples include Éxito Express, Carrefour Express and OXXO.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • In a continuation from 2010, Almacenes Éxito sustained its lead in 2011. Due to its merger with Supermercados CAFAM and the conversion of some formats to discounters, such as Surtimax and the expansion of express formats, including Carulla Express and Éxito Express, this company was the undisputed market leader in 2011.

PROSPECTS

  • Small grocers and the convenience trend are expected to continue to strengthen over the forecast period, with independent small grocers gaining even greater share of grocery sales and convenience stores expanding strongly. This will be aided by packaged food and tissue and hygiene manufacturers who are likely to launch more small pack sizes in order to increase distribution in these smaller outlets. As a result, the growth of supermarkets will be limited in the forecast period, with value sales declining at a constant value CAGR of 1%. Hypermarket sales will not be as affected due to a greater focus on non-food items, such as clothing, electronics and appliances that are not sold via small grocers. Therefore, hypermarkets is set to see constant value sales grow at a CAGR of 5% over the forecast period as retailers focus more on portfolio diversification and opening new outlets in smaller sized cities.

CHANNEL FORMATS

  • Chart 4 Modern Grocery Retailers: Carrefour in Bogotá – View 1
  • Chart 5 Modern Grocery Retailers: Carrefour in Bogotá – View 2
  • Chart 6 Modern Grocery Retailers: Almacenes Éxito in Bogotá
  • Chart 7 Modern Grocery Retailers: Pomona in Bogotá
  • Chart 8 Modern Grocery Retailers: Éxito Express in Bogotá – View 1
  • Chart 9 Modern Grocery Retailers: Éxito Express in Bogotá – View 2
  • Chart 10 Modern Grocery Retailers: OXXO in Bogotá
  • Chart 11 Traditional Grocery Retailers: Surtifruver in Bogotá

CHANNEL DATA

  • Table 68 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 69 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 70 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 71 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 72 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 73 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • In 2011, health and beauty specialist retailers’ sales strategy focused on goods and services that added value to their core business. Prescription and over-the-counter medication were complemented with additional health and beauty products and services. The large-format-stores, where to adequately display this expanded product offering, endeavoured to embody a complete health and beauty solution under one roof. Furthermore, innovation and trends in natural products dominated added value product offerings.

COMPETITIVE LANDSCAPE

  • Cooperativa de Pequeños Droguistas led sales in 2011, with a 24% share. The company’s brands - Caja de Compensación Familiar (CAFAM), Copidrogas and Colsubsidio – represent three of the top four brands in the channel. The cooperative structure has enabled its stores to offer low prices and have a well-developed distribution network. The company also has its own private label under the ICOM brand, with seven product lines to sell within its affiliated stores.

PROSPECTS

  • The health and beauty specialist retailers channel is projected to grow at a constant value CAGR of 4% over the forecast period, showing accelerated growth over the forecast period thanks to expanding chains, larger store formats and alliances with large retailers. A growing threat will come from customers’ preference to turn to the public health system to cover their health needs. Fewer visits to pharmacies and drugstores will be the main threat to this channel. Furthermore, as hypermarkets continue to gain ground, they will challenge health and beauty specialist retailers in both non-prescription health care products and beauty and personal care products. Consumers are increasingly attracted to the convenience, larger pack sizes and lower unit prices offered by hypermarkets. However, with the growing selling space and product offering of parapharmacies/drugstores, health and beauty specialists will seek to stay in the competition.

CHANNEL FORMATS

  • Chart 12 Health and Beauty Specialist Retailers: Ópticas GMO in Bogotá

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 76 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Colombia - Category Analysis

HEADLINES

TRENDS

  • Colombian homeshopping companies have struggled to present themselves as serious, responsible and ethical businesses. This channel has a bad reputation for being dishonest and unethical with its customers, promising benefits that do not materialise. Homeshopping players are constantly threatened by complaints of false advertising and poor quality products. To this end, in 2009, the National Federation of Traders (Fenalco) invited nearly fifteen homeshopping companies to become a member of the federation in order to ensure quality for consumers. Only five companies answered the invite and were certified with the Fenalco Ethical Trading Seal, with which these companies committed to comply with regulatory requirements.

COMPETITIVE LANDSCAPE

  • Televentas is the market leader in Colombia and witnessed growth of 20% in 2011, reaching revenues of Col$27 billion, representing a 62% market share. Televentas retained its leading position because it has certified with FEANLCO, offering its customers a quality guarantee, and because it has the largest product offering.

PROSPECTS

  • Homeshopping is projected to grow at a CAGR of 5% in constant value terms through to 2016. Companies will concentrate on strategies to increase consumers’ trust in this channel. They will tend to offer better customer service, deals and product quality. Improving delivery times will be key to competing with other retail channels. Furthermore, the market will be driven by an increase in the number of credit card holders.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2006-2011
  • Table 83 Homeshopping by Category: % Value Growth 2006-2011
  • Table 84 Homeshopping Company Shares by Value 2007-2011
  • Table 85 Homeshopping Brand Shares by Value 2008-2011
  • Table 86 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Colombia - Category Analysis

HEADLINES

TRENDS

  • Security, delivery times, cheaper prices, and functionality were the main trends characterising the internet retailing channel in 2011. There have also been recent breakthroughs in electronic commerce in Colombia. In 2009, the National Planning Department (DNP, for its acronym in Spanish), the executive administrative agency of Colombia in charge of defining, recommending and promoting public and economic policy, published the Policy Guidelines for the Development and Promotion of E-Commerce in Colombia. In terms of security, these policy guidelines identified the lack of trust in security, transaction protection and payments as constituting the greatest threat to the future of e-commerce. Security also includes protecting consumer identity and private information. In Colombia there is still a lack of use of digital signatures and electronic receipts, however, through public and private initiatives, companies are increasingly promoting the use of these security mechanisms.

COMPETITIVE LANDSCAPE

  • Almacenes Éxito was the market leader in Colombia with a 9% value share in 2011. The company also posted the highest growth in 2011 with a 29% increase in value sales. In 2011 Éxito invested significantly in its online store platform and increased its product offering.

PROSPECTS

  • Internet retailing channel is projected to grow at a constant value CAGR of 15% over the forecast. Growth, which will be higher than that seen in the review period, and will be driven by greater trust from consumers in this channel, new players, new products, and competitive prices. Growth will also be stimulated by increased mobile and internet penetration, as well as a rise in financial cards amongst the population. New market players are expected which will increase product offering and solidify the internet retailing channel as a real alternative.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2006-2011
  • Table 89 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 90 Internet Retailing Company Shares by Value 2007-2011
  • Table 91 Internet Retailing Brand Shares by Value 2008-2011
  • Table 92 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 93 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • Noteworthy, as far as office supply stores go, Office Depots’ presence is growing in the Colombian market. Office supply stores include technology products into their product portfolio to complement office furniture and stationery leveraging new technology trends and demand.

CHANNEL DATA

  • Table 94 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers is continuing to grow in Colombia, particularly as multinational department stores and warehouse clubs expand. The Chilean department store retailers, Falabella and La Polar, added two and three new stores, respectively, in 2011 and the country’s first warehouse club outlet, PriceSmart, opened in August 2011. Department stores in Colombia have been able to differentiate from one another by each focusing on different target audience and product offering, with this strategy giving each of these companies their competitive advantage.

COMPETITIVE LANDSCAPE

  • Falabella de Colombia is the outright market leader in Colombia accounting for 24% of total mixed retailers value shares with its 13 Falabella department stores. Falabella has strongly positioned itself in the Colombian market through its brands, promotions and wide product offering. Noteworthy is the Falabella Bank which opened its doors in the second half of 2011 and which will have branches in all Falabella department stores in Colombia. It will also have a wide network of ATMs. Falabella also recently launched a website offering time-limited travel deals to Colombians. Such cross-industry activity is helping to establish the Falabella brand in the minds’ of Colombians and create an association with affordable products, responsiveness to consumer needs, and overall good business practices that are likely to benefit the company’s department store revenues. Furthermore, Falabella is likely to continue spreading its coverage throughout the Colombian territory, and is expected to have 13 stores in Colombia by the end of 2012. For local companies threats to growth are the expansion of international players, such as Falabella and La Polar. If international companies spread coverage to mid-sized cities, local companies will need to change their sales strategy to adapt to the competition.

PROSPECTS

  • Mixed retailers is set to register strong growth in the forecast period, increasing by a CAGR of 7% in constant value terms. Department stores will offer interesting deals and access to goods and services through credit systems. Furthermore, department stores’ competitive advantage over other channels is its cheap prices and this is expected to continue throughout the forecast period. In addition, warehouse clubs, a new channel that emerged in 2011, is also set to grow in both number of outlets and constant value sales as PriceSmart expands and consumers look for better unit prices through bulk purchases. However, constant value growth will be lower than in the review period, which saw the rapid expansion of department stores with the entrance of Falabella.

CHANNEL DATA

  • Table 102 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 104 Mixed Retailers Company Shares by Value 2007-2011
  • Table 105 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 106 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 107 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 108 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Colombia - Category Analysis

HEADLINES

TRENDS

  • Vending has only in recent years become a more viable alternative for companies. According to industry sources, purchasing a vending machine is expensive costing at least US$4,000 and an additional US$2,000 annually in maintenance, which is why it is better for newcomers to purchase their vending machines through leasing. Although the Colombian market has local characteristics, it does follow US trends. The return on investment is high for vending machines as it requires at least five years to achieve benefits. In 2011, players focused on increasing their installed capacity. Players have also focused on product diversification and creating alliances. Noteworthy is Autosnack’s alliances with The Coca-Cola Company and with the Colombian Coffee Federation which owns the Juan Valdez brand.

COMPETITIVE LANDSCAPE

  • Autosnack leads vending sales in 2011 with a 7% value share. Autosnack`s main competitive advantage has been its alliances with the Coca-Cola and Juan Valdez brands.

PROSPECTS

  • Vending is set to grow by a constant value CAGR of 2% over the forecast period. Growth will be slightly faster than in the review period, driven by a rise in installed capacity and greater consumer awareness of the benefits of vending.

CHANNEL FORMATS

  • Chart 13 Vending: Bogotá

CHANNEL DATA

  • Table 110 Vending by Category: Value 2006-2011
  • Table 111 Vending by Category: % Value Growth 2006-2011
  • Table 112 Vending Company Shares by Value 2007-2011
  • Table 113 Vending Brand Shares by Value 2008-2011
  • Table 114 Vending Forecasts by Category: Value 2011-2016
  • Table 115 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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