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Country Report

Retailing in Colombia

Mar 2011

Price: US$1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Colombia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Colombia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Colombia for free:

The Retailing in Colombia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Colombia?
  • Who are the leading retailers in Colombia?
  • How is retailing performing in Colombia?
  • What is the retailing environment like in Colombia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Retailing shows a clear recovery in 2010 as economy improves

Retailing in Colombia saw a recovery in 2010 as the economic situation started to improve, evidenced in the performance of the GDP and other important variables such as the reduction in unemployment which also showed signs of improvement. Retail outlets generally performed well, as they were able to better understand their consumers, deepening some strategies learned from the recent crisis, and offering more discounts and “buy one get one free” deals that appeal to shoppers.

Smaller cities are targeted by retailers as large cities are saturated with the offer

As the main urban centres become saturated, there is a trend to look for smaller cities in which to open new stores, such as Pasto, Duitama and others. The entrance of these stores has brought along new consumption patterns as new products and more organised stores are now competing with the smaller, and in general, informal stores that have been dominating commerce in those places.

Appliances and electronics sales were fuelled by the strengthening peso

In 2010 the increased sales of non-grocery products through the largest chains continued, as was the case for Carrefour and Almacenes Éxito. This trend was helped by the fact that the weakening of the US dollar when compared to the Colombian peso, led to a reduction in prices of imports. A direct effect of this was an increasing offer of electronics and appliances as they are mainly imported. As these durable goods are aspirational, sales were significant amongst lower income segments of the population. Reduced prices were widely publicised and in many cases they were offered together with financial facilities, such as money off if paid for using such storecards as those from Almacenes Éxito, CMR Falabella and Codensa.

International players entered the Colombian retailing scene in 2009/2010

In 2010, there were new international players in retailing in Colombia as stores such as the Chilean department store La Polar entered the market. The end of 2009 saw the comeback of Office Depot, almost eight years after it left the country, but this time with a new approach as it was a direct investment from Office Depot Mexico while the original was in the form of franchises that were not able to adapt to the conditions of the country. In the clothing and footwear channel there were some new stores, such as Trial stores from Peru. In the case of convenience stores, this channel entered Colombia in October 2009 and fuelled the offer of this format that is expected to grow over the forecast period. Colombia remains an attractive proposition for these companies as it has a large potential market and an improving economic situation and stability.

Internet is expected to be an increasingly important channel for consumers

During the forecast period, consolidation of new channels such as internet retailing is expected, as the infrastructure is improving and people have better access to computers due to government policies that have favoured the acquisition of them, such as VAT exemptions on models below a certain price. Internet access has also been increasing in general during the review period and these growth drivers are expected to continue and play a positive role in the development of internet retailing. These and the expected changes in external factors such as access to the banking system and the strong preference for brick and mortar channels that allow the products to be seen, touched and smelled before making a purchase, are overcome by the increasing offer provided by new online stores that will follow the example of Éxito.com, falabella.com and others.

Table of Contents

Table of Contents

Retailing in Colombia - Industry Overview

EXECUTIVE SUMMARY

Retailing shows a clear recovery in 2010 as economy improves

Smaller cities are targeted by retailers as large cities are saturated with the offer

Appliances and electronics sales were fuelled by the strengthening peso

International players entered the Colombian retailing scene in 2009/2010

Internet is expected to be an increasingly important channel for consumers

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Internet Retailing

Government Regulation

Private Label

Retailers increasingly interested in smaller cities as large urban areas become saturated

Shopping centres continue to fuel the growth of retailing in Colombia

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash-and-Carry

  • Table 27 Cash-and-Carry: Sales Value 2004-2010
  • Table 28 Cash-and-Carry: Sales by National Brand Owner: Sales Value 2007-2010
  • Table 29 Cash-and-Carry: Number of Outlets by National Brand Owner: 2006-2010

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Colombia - Company Profiles

Almacenes Éxito SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 4 Almacenes Éxito SA: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 5 Almacenes Éxito SA.: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 6 Almacenes Éxito SA: Competitive Position 2010

Avon Colombia Ltda - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 10 Avon Colombia Ltda: Competitive Position 2009

Belstar SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Summary 13 Belstar SA.: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 14 Belstar SA.: Competitive Position 2009

Cacharrería La 14 SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 17 Cacharrería La 14 SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 18 Cacharrería La 14 SA: Competitive Position 2010

Caja de Compensación Familiar (CAFAM) - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 21 Caja de Compensacion Familiar (CAFAM): Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 22 Caja de Compensacion Familiar (CAFAM): Competitive Position 2009

Colombiana de Comercio SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 25 Colombiana de Comercio SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 26 Colombiana de Comercio SA: Competitive Position 2009

Confecciones Leonisa SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 29 Company: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 30 Company: Competitive Position 2010

Cooperativa de Pequeños Droguistas Ltda - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 33 Cooperativa de Pequeños Droguistas Ltda: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 34 Cooperativa de Pequeños Droguistas Ltda: Competitive Position 2009

Copservir Ltda - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 37 Copservir Ltda: Competitive Position 2009

Falabella de Colombia SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 40 Falabella de Colombia SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 41 Falabella de Colombia SA: Competitive Position 2009

Farmasanitas Ltda - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 44 Farmasanitas Ltda: Competitive Position 2009

Grandes Superficies de Colombia SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 47 Grandes Superficies de Colombia SA: Competitive Position 2009

Inditex SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 50 Inditex SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 51 Inditex SA: Competitive Position 2009

Panamericana Librería y Papelería SA - Retailing - Colombia

STRATEGIC DIRECTION

  • Summary 52 Panamericana Librería y Papelería SA: Key Facts
  • Summary 53 Panamericana Libreria y Papelaria SA: Operational Indicators

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 54 Panamericana Librería y Papelería SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Panamericana Librería y Papelería SA: Competitive Position 2009

Supertiendas y Droguerías Olímpica SA - Retailing - Colombia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 58 Supertiendas y Droguerías Olímpica SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 59 Supertiendas y Droguerías Olímpica SA: Competitive Position 2009

Clothing and Footwear Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • A decrease in the value of clothing sales in recent years suggests tight competition within the channel. This is especially true for textiles, which have been affected by the low prices of imported goods during revaluation periods, the presence of informal trade, and some smuggling; even though this last issue is now largely controlled by Colombian authorities.

CHANNEL FORMAT

  • Chart 1 Clothing and Footwear Specialist Retailers: Arturo Calle store in Bogotá

CHANNEL DATA

  • Table 30 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 31 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 32 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 33 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 34 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 35 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 36 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 37 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Colombia - Category Analysis

HEADLINES

TRENDS

  • The year 2010 has been a year of normalisation for the channel, after 2009 when growth rates were unusually high. The 2009 crisis made it attractive to become a member of any of the direct selling networks. In 2010, the growth is slower, although it remains significant, as its appeal remains in a country where unemployment rates remain above 10% and are expected to continue at such a level.

COMPETITIVE LANDSCAPE

  • Avon Colombia Ltda is the leading direct selling company with a 25% share of value sales, followed by Belstar SA with a 16% value share. The latter’s hermetic administrative structure has kept its industrial secrets and sales strategies from leaking. The company is the longest standing direct seller in Colombia and has very strong recognition among Colombian consumers.

PROSPECTS

  • New opportunities for the distribution of new products that enter the channel, like cleaning or homecare products, mainly through alliances with traditional companies complementing their portfolios without cannibalising their own products, should develop over the forecast period.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2005-2010
  • Table 39 Direct Selling by Category: % Value Growth 2005-2010
  • Table 40 Direct Selling Company Shares by Value 2006-2010
  • Table 41 Direct Selling Brand Shares by Value 2007-2010
  • Table 42 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Colombia - Category Analysis

HEADLINES

TRENDS

  • The entrance into the channel of specialised stores such as Homecenter and Homecenter Constructor has changed the pattern for shopping for goods such as construction materials, paint and tools. Up until a few years ago this type of product was only sold in small and local stores, usually located in the city centres which made shopping difficult and unpleasant, Homecenter has included all the comforts of bigger retailers – wide aisles, parking spaces, payment facilities, in-house support - to make shopping a pleasant activity. Therefore, Colombians who traditionally avoided shopping for these types of goods – especially women – can now do so in a more comfortable way.

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • As the Colombian peso has experienced a revaluation against the US dollar, imports have benefitted. This has been of particular benefit to specialist electronics retailers as a high proportion of the products they sell are imported. This, coupled with the strong appeal to young consumers that electronic products have, has been a driver of sales. As youngsters that have been raised in the middle of a technological era can purchase electronics at lower prices, the demand increases.

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Colombia - Category Analysis

HEADLINES

TRENDS

  • Through the franchise model, the Chilean company Casa & Ideas entered Colombia with Tugo-Bima. The company is set to open 10 new outlets within the first three years of the forecast period, and reach 20 in a decade. With estimated income of Col$50 million per year, each outlet corresponds to an investment of Col$750,000 for Tugo-Bima.

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • In 2010 the trend towards more convenience and local stores was key in grocery retailing. Consumers were looking for outlets located in neighbourhoods that are not in the main commercial areas but just a short walking distance from their homes. This geographical closeness allows them to obtain most of the products they need and some impulse products without going too far. This is very important, especially in cities like Bogotá where the chances of sitting in traffic jams en route to the shopping centre are high and can be time consuming. An example of a neighbourhood store format is by Almacenes Éxito and its new Éxito Express concept that was launched in 2010.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Éxito continued to lead sales in 2010, due to its merger with Carulla that was completed in 2010. It decided to maintain some of its brands and this is why Surtimax, Carulla Express and Éxito Express continue in the market, but now with a clearer emphasis on convenience and proximity. Hypermarkets and supermarkets are reaching maturity, and that explains the new direction the business is taking.

PROSPECTS

  • It is clear that for the forecast period the grocery channels will focus on becoming closer to the base of the pyramid, i.e., the 60% of consumers who are currently served by small independent grocers. This is expected to be primarily for the convenience store format, which is expected to strengthen as a trend in the future. The main players are companies such as Almacenes Éxito and Carrefour.

CHANNEL FORMATS

  • Chart 2 Modern Grocery Retailing: Almacenes Éxito in Neiva Huila
  • Chart 3 Modern Grocery Retailing: Almacenes Éxito in Neiva Huila
  • Chart 4 Modern Grocery Retailing: Carrefour in Chía Cundinamarca
  • Chart 5 Modern Grocery Retailing: Carrefour in Chía Cundinamarca

CHANNEL DATA

  • Table 68 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 69 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 70 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 71 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 72 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 73 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • The alliance between Almacenes Éxito and Cafam after about a year of negotiations was a significant event for this channel in 2010. According to the agreement, Cafam will be in charge of the pharmacies present in most Éxito outlets, while Éxito will assume the administration of Cafam’s supermarkets. Cafam will benefit from the alliance as it will have access to more selling space without huge investments and in very short period of time.

COMPETITIVE LANDSCAPE

  • Cooperativa de Pequeños Droguistas Ltda leads the channel with sales in excess of Col$ 800 billion. The cooperative structure has enabled the growth and allowed the company to offer lower prices and to have a well-developed distribution network. Furthermore, it initiated the production and sales of its own brand, ICOM, with seven product lines to distribute and sell within its affiliated stores.

PROSPECTS

  • The tendency is towards convenience, proximity and self-service; similar to the case of parapharmacies/drugstores, especially in stores like Locatel and Farmatodo. Also, within the chemists/pharmacies channel, Copidrogas seeks unification of offers and opportunities to increase its number of outlets through a higher number of affiliates to its cooperative.

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 76 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Colombia - Category Analysis

HEADLINES

TRENDS

  • Television-based homeshopping companies are still driving homeshopping value growth overall. These companies are the ones that show the most significant sales in the channel and this is the only dynamic format in terms of advertising and innovation of products. In recent years, companies like Televentas SA and Intermarketing Express SA have been transmitting their infomercials for long periods of time in subscription-paid international cable/satellite channels, but also with short commercials in national, public and private television channels.

COMPETITIVE LANDSCAPE

  • Televentas is leading 2010 sales with a 55% share of value. This is mainly due to the ample portfolio of products and a wide media strategy that also covers private television. Televentas also has 38 outlets.

PROSPECTS

  • The forecast trend is that television will lose significance as internet sales become more prominent. The number of internet users is expected to increase by 50% between 2010 and 2015, reaching 39 million users or about 80% of the population.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2005-2010
  • Table 83 Homeshopping by Category: % Value Growth 2005-2010
  • Table 84 Homeshopping Company Shares by Value 2006-2010
  • Table 85 Homeshopping Brand Shares by Value 2007-2010
  • Table 86 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Colombia - Category Analysis

HEADLINES

TRENDS

  • Internet retailing saw new possibilities in 2010 as some retailers such as Almacenes Éxito and Falabella fuelled their sites by enhancing the internet experience with a more user-friendly website in the case of Almacenes Éxito or starting selling products online as per Falabella. This, and other examples, such as that of the smaller Megastore, an online player that renovated its website in 2010 show how the internet gained more importance as a sales driver.

COMPETITIVE LANDSCAPE

  • The leader of internet retailing in Colombia remains Almacenes Éxito with its website, VirtualÉxito.com. After undergoing a renovation in 2010, it is expected that this website will increase the company’s sales and will continue to rank number one in this channel. This company also recorded the biggest increase in share during 2010.

PROSPECTS

  • A constant value CAGR of 15% is predicted for internet retailing over the forecast period, as there is much room for development. As internet access increases and the other restrictions are reduced, the channel will continue expanding. The new impulse that some retailers are giving will motivate other retailers to enter this channel. It is expected that once Almacenes Éxito includes clothing in its offer, some significant clothing and footwear companies will launch online shops too. This is the case of Almacenes Arturo Calle which is considering going online.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2005-2010
  • Table 89 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 90 Internet Retailing Company Shares by Value 2006-2010
  • Table 91 Internet Retailing Brand Shares by Value 2007-2010
  • Table 92 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 93 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • A major new entrant to the channel is Office Depot, which came back to Colombia with a proximity format and is a direct competitor of Panamericana Librería y Papeleria. This time, Office Depot entered the market directly and not under the franchise model that it used before. Panamericana has been alone in the market in terms of a serious competitor for a long time and the entrance of Office Depot will equilibrate the offer of office and institutional products.

CHANNEL DATA

  • Table 94 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 96 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 100 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Colombia - Category Analysis

HEADLINES

TRENDS

  • A new competitor, La Polar, entered this channel during Q4 2010 and became the main competitor to Falabella, the leading department store in the country. Falabella continued to strengthen its positioning in Colombia by opening new stores in Bogotá and Cali and by strengthening its financial company that became a bank in 2010. It was the result of a strategy to fuel the grow of its CMR store card, since being a bank will allow Falabella’s financial arm greater access to capital that will strongly fuel the increase of its clients base.

COMPETITIVE LANDSCAPE

  • Falabella remained the leader of the channel in 2009. It’s lead can be attributed to the high level of investment in publicity that has been greater than any other mixed retailer. The fact that it is an international company has some psychological effect on the perception of its products’ quality, as does the appearance of its outlets with modern designs and their location in mid- to high-income zones of the cities, the segments it targets. Along with the above mentioned elements, Falabella is the owner of a financial company that features a credit card and that will become a bank in 2010, widening its customer base and enhancing the purchasing capability of the store’s customers. These have been important drivers of its success that deepen with time.

PROSPECTS

  • Forecast period growth will occur as consumers regain confidence in the economy. As incomes rise, consumers from the low income segments will have more access to well-known brands.

CHANNEL DATA

  • Table 102 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 104 Mixed Retailers Company Shares by Value 2006-2010
  • Table 105 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 106 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 107 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 108 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Colombia - Category Analysis

HEADLINES

TRENDS

  • Since the development in the channel is slow and has low penetration, Chilean company Vandomatic is interested in entering Colombia which could bring more dynamics to the channel, but in the long term. The growth rate for 2010 was minimal with an increase of less than 3% in current value sales; the same as the review period CAGR.

COMPETITIVE LANDSCAPE

  • There are just two large vending operators in Colombia: Autosnack and Multivending. Autosnack has shown positive growth over the review period and has been constantly taking value share from other players in the market. It has a larger number of vending machines and more connections with commercial areas such as shopping centres than the other operators. This allows the vending operator to more easily locate its machines in secure and high traffic areas. Multivending continues to hold a much smaller value share in 2010, although its share exceeded the many independent operators by some margin, as these are highly fragmented.

PROSPECTS

  • There are expectations regarding a new entrant as trade press has mentioned. This will bring some much-needed dynamism to the channel and perhaps will fuel its growth in Colombia. This new competitor could improve the future for vending given that retailers have not shown an interest in improving the offer of products or the machine types; therefore consumers do not see this format as innovative and show no interest in it.

CHANNEL DATA

  • Table 110 Vending by Category: Value 2005-2010
  • Table 111 Vending by Category: % Value Growth 2005-2010
  • Table 112 Vending Company Shares by Value 2006-2010
  • Table 113 Vending Brand Shares by Value 2007-2010
  • Table 114 Vending Forecasts by Category: Value 2010-2015
  • Table 115 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price excl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price excl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price incl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices % growth
  • Retail value retail selling price excl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices % growth
  • Retail value retail selling price incl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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