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Country Report

Retailing in Georgia

Feb 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Recovery from crisis

The unstable political situation in Georgia, which reached a peak in 2008, and global economic crisis both had a negative impact on the growth of retailing. While in previous years sales from year to year had steadily increased, 2009 registered a decline and 2010 only a small gain. It was only in 2011 that the retailing industry was able to recover from the effects of the crisis and almost return to pre-crisis sales levels.

Development of shopping malls in 2011

In 2011, shopping malls became more popular. More and more consumers are gradually getting used to frequenting these large shopping centres. More shopping malls are being developed, with several new larger ones currently under construction. In addition, in shopping malls Georgians can find both grocery and non-grocery outlets as well as various leisure facilities, and so they are gradually changing their attitudes towards shopping. This trend is set to continue in 2012, which will see the development of several large shopping malls, both in Tbilisi and different regions of Georgia.

High share of sales for grocery retail in Georgia

One particular feature of retailing in Georgia is the very high value share of grocery retailers compared to non-grocery retailers. Like other countries with backward economies and low income levels, Georgia has typically non-uniform of expenses for various commodity groups; expenses for grocery retailers are far greater in comparison with expenses on non-grocery items. While in developed countries the average share of income spent on foodstuffs does not exceed 30%, in Georgia the average is 80% for different groups of the population. At present income levels, consumers simply do not have enough money to spend on things other than essentials such as food.

Domestic companies remain dominant

Retailing in Georgia is dominated by domestic companies. The main reason for this is the relatively limited size of the country, which makes it largely unappealing to multinationals. In addition, political and economic upheaval in Georgia in recent years (the war with Russia, the global economic crisis, political instability) has adversely impacted the decisions of major foreign investors with regard to starting a retail business in the country.

Continued low sales growth

Growth of retailing sales will directly depend on real income growth in Georgia. Over the forecast period the government predicts GDP growth of at least 5% per year. This, of course, will encourage retail sales, but retailing growth will be much lower than GDP growth. In general, the economic state of Georgia is still far from developed compared to Western countries and over the forecast period a significant increase in consumer income is not expected.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Georgia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Georgia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Georgia for free:

The Retailing in Georgia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Georgia?
  • Who are the leading retailers in Georgia?
  • How is retailing performing in Georgia?
  • What is the retailing environment like in Georgia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Georgia - Industry Overview

EXECUTIVE SUMMARY

Recovery from crisis

Development of shopping malls in 2011

High share of sales for grocery retail in Georgia

Domestic companies remain dominant

Continued low sales growth

KEY TRENDS AND DEVELOPMENTS

Increased penetration of new brands of clothes, shoes and accessories

Government regulation

Gradual fall in share for street trade

Demographic changes

Boom in internet retailing

High share of grocery sales in Georgia

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Retailing Company Shares: % Value 2007-2011
  • Table 8 Retailing Brand Shares: % Value 2008-2011
  • Table 9 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

  • Summary 1 Locations

Cash and carry

  • Table 13 Cash-and-Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

  • Summary 2 Research Sources

Retailing in Georgia - Company Profiles

Aversi-Pharma Co Ltd in Retailing (Georgia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 5 Aversi-Pharma Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 6 Aversi-Pharma Co Ltd: Competitive Position 2011

Goodwill Ltd in Retailing (Georgia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 9 Goodwill Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 10 Goodwill Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 11 Goodwill Ltd: Competitive Position 2011

Nikora JSC in Retailing (Georgia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 14 Nikora JSC: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 15 Nikora JSC: Competitive Position 2011

Populi JSC in Retailing (Georgia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 18 Populi JSC: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 19 Populi JSC: Competitive Position 2011

PSP Group in Retailing (Georgia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 22 PSP Group: Competitive Position 2011

Grocery Retailers in Georgia - Category Analysis

HEADLINES

TRENDS

  • The number of grocery retailers declined in Georgia in 2011 while larger players gained share. They increased their selling space and opened new outlets thanks to greater financial resources, stronger advertising and a superior level of service.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 1 Modern Grocery Retailers: Goodwill in Tbilisi
  • Chart 2 Modern Grocery Retailers: Populi in Tbilisi
  • Chart 3 Traditional Grocery Retailers: Wine House in Tbilisi
  • Chart 4 Traditional Grocery Retailers: Iverioni in Tbilisi

COMPETITIVE LANDSCAPE

  • Nikora JSC was the leading player in grocery retailing in Georgia in 2011, accounting for retail value sales of GEL99 million. Ranked second with retail value sales of GEL82 million was Goodwill Ltd, followed by Populi JSC with sales of GEL79 million. Nikora has its own production and distribution network. In addition, consumer awareness of the Nikora brand is very high as it has been present in the market for a long time. Goodwill’s position can be attributed to a wide product range with a good price/quality ratio and heavy advertising. Populi is one of the largest supermarket chains in Georgia, with 44 outlets across the country.

PROSPECTS

  • Thanks to the development of Georgian regions in general, more modern grocery retail outlets are expected across the country, firstly in the large cities of Batumi and Kutaisi. The value share of modern grocery retailers will subsequently likely increase.

CHANNEL DATA

  • Table 14 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 15 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 16 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 17 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 18 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 19 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Non-Grocery Retailers in Georgia - Category Analysis

HEADLINES

TRENDS

  • In 2011, shopping malls became more popular, with increasing numbers of consumers gradually starting to frequent such centres. New shopping malls are also under construction. Both grocery and non-grocery outlets can be found in shopping malls, along with various leisure venues.

COMPETITIVE LANDSCAPE

  • Non-grocery was led by Elit Electronics JSC with a 7% share. As Electronics and Appliance Specialists is the biggest channel in non-grocery retailing, therefore is Elit Electronic as this channels leader is generating the biggest sales. Aversi-Pharma remained the second largest chain in non-grocery retailing in 2011 with a retail value share of 5%. PSP Group followed, with shares of 4%. Aversi-Pharma and PSP Group owe their strong positions to their presence in health and beauty specialist retailing, in which both engaged in outlet expansion and strong marketing over the review period. Elit Electronics JSC retained its position as the country’s leading electronics and appliance specialist retailer. The company markets a number of leading global brands, including Bosch, Siemens, Samsung, Philips, Intel and LG, among others.

PROSPECTS

  • 2011-2016 is expected to witness the development of a new non-grocery format, that of the showroom, as companies are gradually paying more and more attention to their customers, offering a higher level of customer service, a wider product choice, better product quality and better financial support.

CHANNEL FORMATS

  • Chart 5 Non-Grocery Retailers: Mobi in Tbilisi
  • Chart 6 Non-Grocery Retailers: Pegasi in Tbilisi

CHANNEL DATA

  • Table 20 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 21 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 22 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 23 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 25 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016

Non-Store Retailing in Georgia - Category Analysis

HEADLINES

TRENDS

  • The end of 2010 and beginning of 2011 marked a period of development for non-store retailing. Vending machines became widespread, especially in the summer, as consumers found it convenient to buy various soft drinks from these outlets. In addition, the growing popularity of various financial cards boosted the development of the channel, particularly internet retailing.

COMPETITIVE LANDSCAPE

  • Oriflame Georgia remained the leading player in non-store retailing in 2011 with a 20% share of value sales. The company is mainly involved in the selling of beauty and personal care products for women. Oriflame led the channel over the review period as a result of its competitive pricing, frequent use of special offers and gifts and the personal touch provided by the company’s consultants, who visit customers either in their homes or at work. Many women see selling the company’s products as an attractive means of earning additional income. Similar factors lay behind Avon becoming established as the second leading player in non-store retailing in Georgia. In 2011, Avon, which accounted for a 16% share of value sales, remained some distance behind Oriflame as its network of consultants is neither as broad nor as well developed as that of Oriflame. Ranked third in 2011 was Faberlic Georgia with a 5% share of sales. This company is also engaged in direct sales and its products offer a reasonable price/quality ratio, although its distribution and consumer awareness are not as high as those of Oriflame and Avon.

PROSPECTS

  • Over 2011-2016 non-store retailing is expected to post a constant value CAGR of 10%. The recovery of the Georgian economy is expected to be the main driver of growth. Positive GDP growth and lower inflation will see consumers begin to return to their pre-recessionary spending habits. The adoption of information technology in the country is also expected to increase over the forecast period, which in turn will lead to internet retailing seeing a strong surge in popularity. Furthermore, as employment levels recover over the forecast period, non-store retailing will become an increasingly attractive option for consumers as they become more time-pressed. Thus, the forecast period is likely to witness the popularisation of both vending machines and internet retailing. The increasing uptake of financial cards will also stimulate non-store retailing.

CHANNEL DATA

  • Table 26 Sales in Non-Store Retailing by Category: Value 2006-2011
  • Table 27 Sales in Non-Store Retailing by Category: % Value Growth 2006-2011
  • Table 28 Non-Store Retailing Company Shares: % Value 2007-2011
  • Table 29 Non-Store Retailing Brand Shares: % Value 2008-2011
  • Table 30 Forecast Sales in Non-Store Retailing by Category: Value 2011-2016
  • Table 31 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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