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Country Report

Retailing in Indonesia

Feb 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Indonesia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Indonesia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Indonesia for free:

The Retailing in Indonesia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Indonesia?
  • Who are the leading retailers in Indonesia?
  • How is retailing performing in Indonesia?
  • What is the retailing environment like in Indonesia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Economic recovery lifts spending and relaunches market growth

The year 2010 marked the revival of the Indonesian economy. Indonesian retailing showed an upwards trend, posting higher value growth compared with the previous year, performing even better after the global crisis passed. Higher disposable incomes resulted in consumers increasing their spending not only on daily necessities such as food and other grocery products, but also on non-essential items, such as clothing and other non-grocery products. In addition, continuous investment by major retailers during 2009-2010 was a push factor for positive growth. Although value growth and consumer purchasing power did not rebound to pre-crisis level, the growth in retailing in 2010 managed to lift the overall growth in retailing during the review period.

Continued outlet expansion from modern store-based retailers

In 2010, modern store-based retailers in Indonesia poured more investment into expanding their presence in untapped areas across Indonesia. Major retailers increased their outlet penetration to reach developing cities outside Java island, such as Makassar and Denpasar. Grocery retailers led in terms of expansion, with convenience stores and hypermarkets driving this growth. Although traditional store-based retailers still dominated the Indonesian retail environment, they continued to experience a further decline in share as a result of the aggressive expansion of modern store-based retailers.

Non-grocery gradually takes grocery retail share

As many modern store-based retailers in Indonesia continued to offer the widest possible range of products in order to increase traffic to their outlets and generate higher revenues, non-grocery sales continued to gradually take grocery retail share. The growing urban population in Indonesia led to growing sophistication amongst consumers, and resulted in increasing demand for and spending on non-grocery items, as well as basic grocery products such as food. In 2010, convenience stores such as Alfamart and Indomaret continued to expand their non-grocery product ranges. To support the World Cup in 2010, for instance, Indomaret obtained the license to be the official retailer of World Cup products in Indonesia, and distributed these products in its outlets.

Top retailers retain the lead in a fragmented market

Retailing in Indonesia remained highly fragmented in 2010, with numerous traditional independent grocery and non-grocery stores sprawled across the archipelago. In 2010, the top five companies – Sumber Alfaria Trijaya, Carrefour Indonesia, Indomarco Prismatama, Matahari Department Store and Hero Supermarket - maintained their leading positions and continued to shape retailing in the country. With the advantage of ample access to financial resources and existing strong networks, these companies (which proved to be less susceptible to the impact of the economic crisis in the economy) strengthened their positions further by conducting a variety of promotional activities and extending their service offerings.

Brighter outlook is expected as the Indonesian economy picks up

Increased consumer confidence in 2010 was a positive sign for retailing in Indonesia. Low inflation and better than predicted GDP growth, coupled with increased spending across various product categories during the year, are expected to be carried forward into the forecast five years. It is expected that multinational and domestic retailers alike will continue their pursuit to develop the potential of retailing in Indonesia and will widen their scope to include expansion into other prospective areas outside Java, considering its large population and proportionately low retail penetration. Last but not least, the Indonesian government’s apparent commitment to encourage competition in the market and to improve the infrastructure in the country also lends support to this expectation.

Table of Contents

Table of Contents

Retailing in Indonesia - Industry Overview

EXECUTIVE SUMMARY

Economic recovery lifts spending and relaunches market growth

Continued outlet expansion from modern store-based retailers

Non-grocery gradually takes grocery retail share

Top retailers retain the lead in a fragmented market

Brighter outlook is expected as the Indonesian economy picks up

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Internet retailing

Government regulation

Private label

Continued urbanisation spurs retail development

Mergers and acquisitions in retailing

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Sales Value 2006-2010
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2007-2010
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2007-2010

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Indonesia - Company Profiles

Alfa Retailindo Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Alfa Retailindo Tbk PT: Competitive Position 2010

Carrefour Indonesia PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 Carrefour Indonesia PT: Carrefour in Ambarukmo Plaza Yogyakarta

PRIVATE LABEL

  • Summary 7 Carrefour Indonesia PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Carrefour Indonesia PT: Competitive Position 2010

Circleka Indonesia Utama PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 11 Circleka Indonesia Utama PT: Competitive Position 2010

Gramedia Asri Media PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 14 Controladora Comercial Mexicana SA de CV - CCM: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

  • Chart 2 Gramedia Asri Media PT: Gramedia in Yogyakarta

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 15 Gramedia Asri Media PT: Competitive Position 2010

Hero Supermarket Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 3 Hero Supermarket Tbk PT: Giant Supermarket in Yogyakarta
  • Chart 4 Hero Supermarket Tbk PT: Guardian in Pondok Indah Mall Jakarta

PRIVATE LABEL

  • Summary 18 Hero Supermarket Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 19 Hero Supermarket Tbk PT: Competitive Position 2010

Indomarco Prismatama PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 5 Indomarco Prismatama PT: Indomaret in Yogyakarta

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 22 Indomarco Prismatama PT: Competitive Position 2010

K-24 Indonesia PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 25 K-24 Indonesia PT: Competitive Position 2010

Kimia Farma Apotek PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 6 Kimia Farma Apotek PT: Kimia Farma in Yogyakarta

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 28 Kimia Farma Apotek PT: Competitive Position 2010

Lion Superindo - Gelael PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 7 Lion Superindo - Gelael PT: Super Indo in Yogyakarta

PRIVATE LABEL

  • Summary 31 Lion Superindo - Gelael PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Lion Superindo – Gelael PT: Competitive Position 2010

Matahari Putra Prima Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 8 Matahari Putra Prima Tbk PT: Matahari New Generation Department Store in Pluit Village Jakarta

PRIVATE LABEL

  • Summary 35 Matahari Putra Prima Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Matahari Putra Prima Tbk PT: Competitive Position 2010

Mitra Adi Perkasa Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 9 Mitra Adi Perkasa Tbk PT: The Athlete’s Foot in Galeria Mall, Yogyakarta
  • Chart 10 Mitra Adi Perkasa Tbk PT: Marks & Spencer in Senayan City Jakarta
  • Chart 11 Mitra Adi Perkasa Tbk PT: Zara in Senayan City Jakarta
  • Chart 12 Mitra Adi Perkasa Tbk PT: Massimo Dutti in Senayan City Jakarta

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 39 Mitra Adi Perkasa Tbk PT: Competitive Position 2010

Ramayana Lestari Sentosa Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 13 Ramayana Lestari Sentosa Tbk PT: Ramayana in Yogyakarta

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 42 Ramayana Lestari Sentosa Tbk PT: Competitive Position 2010

Sepatu Bata Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 45 Sepatu Bata Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 46 Sepatu Bata Tbk PT: Competitive Position 2010

Sumber Alfaria Trijaya Tbk PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 14 Sumber Alfaria Trijaya Tbk PT: Alfamart in Yogyakarta

PRIVATE LABEL

  • Summary 49 Sumber Alfaria Trijaya Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 50 Sumber Alfaria Trijaya Tbk PT: Competitive Position 2010

Watsons Indonesia PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 15 Watsons Indonesia PT: Watson’s in Citraland Mall, Jakarta

PRIVATE LABEL

  • Summary 53 Watsons Indonesia PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 54 Watsons Indonesia PT: Competitive Position 2010

Yomart PT - Retailing - Indonesia

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 57 Yomart PT: Competitive Position 2010

Clothing and Footwear Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Economic recovery in 2010 resulted in higher disposable incomes amongst Indonesian consumers, and drove spending on clothing and footwear. With higher purchasing power, consumers returned to spending on clothing and footwear, in addition to purchasing everyday necessities such as groceries. Low- to middle-income consumers were back to their normal spending on clothing and footwear, whilst middle- to high-income consumers were back to purchasing their favourite brands, including well-known international brands. All of these factors increased the value growth of overall clothing and footwear specialist retailers in 2010 compared with the previous year.

CHANNEL FORMATS

  • Chart 16 Clothing and Footwear Specialist Retailers: GAP in Senayan City, Jakarta

CHANNEL DATA

  • Table 30 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 31 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 32 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 33 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 34 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 35 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 36 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 37 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Direct selling in Indonesia enjoyed double-digit growth in 2010, thanks to the improvement in the economy, a higher number of new entrants, and aggressive marketing and promotion activities by direct selling companies to recruit more members and push products to consumers. Direct selling brands such as Sophie Paris, Tianshi with its Banner Stores and CNI with its GoDAM mini-marts, which established physical stores in 2009, maintained their store presence. Nonetheless, the sales contribution from these stores in 2010 was still minimal, as competition with store-based retailers intensified.

COMPETITIVE LANDSCAPE

  • Citra Nusa Insan Cemerlang, known as CNI, maintained its leading position in overall direct selling in 2010, thanks to its long brand presence, and its affordable, high-quality and distinguished product offering. Its leadership was also derived from its huge number of distributors. In 2010, the company did not launch any new products, except for a thermal cooking pot with superior energy-efficiency. It managed to maintain its sales by continuing to focus on targeting middle- and high-income consumers and holding various events, such as talk shows, which were broadcast on national television, and conventions in major cities across Indonesia.

PROSPECTS

  • Direct selling is expected to see a constant value CAGR of 6% during the forecast period. With the big direct selling companies continuing to constantly upgrade their offering and promote their brands through various marketing activities, it is expected that they will attract greater membership and increase sales of their products. Indonesia’s huge population remains very attractive to multinational direct selling companies, and the particularly low penetration, with many untapped areas outside Java, will only push direct selling companies to pour more investment into expanding the consumer base.

CHANNEL INDICATORS

  • Table 38 Direct Selling Agents 2006 and 2008

CHANNEL DATA

  • Table 39 Direct Selling by Category: Value 2005-2010
  • Table 40 Direct Selling by Category: % Value Growth 2005-2010
  • Table 41 Direct Selling Company Shares by Value 2006-2010
  • Table 42 Direct Selling Brand Shares by Value 2007-2010
  • Table 43 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 44 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Leading modern chained outlets within DIY, home improvement and garden centres continued their penetration in the country in 2010, providing a one-stop shopping solution for the whole family. Initially targeting adult male consumers, DIY, home improvement and garden centres are intended to target the whole family with a convenient and spacious ambience and a more complete product range. These stores no longer sell only housewares and hardware, but have also added products such as automotive tools, electrical items and lighting, lawn and garden products and outdoor equipment. By adding product offerings to their stores, they aim to encourage consumers to switch from traditional independent stores to modern chained outlets faster and more smoothly.

CHANNEL FORMATS

  • Chart 17 DIY, Home Improvement and Garden Centres: Toko Perkakas Krisbow in Yogyakarta

CHANNEL DATA

  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 46 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 47 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 50 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 52 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Increased purchasing power due to economic recovery in 2010 pushed value growth up in electronics and appliance specialist retailers. Middle- and lower-income consumers increased their spending on affordable electronics and appliances. Demand for electrical appliances in 2010 was also influenced further by Chinese-manufactured products, which were more widely available as a result of the AFTA agreement, and these products retail at very low prices. Popular electronics products such as DVD and VCD players have become more affordable, as they are priced at only around a third of branded products.

CHANNEL FORMATS

  • Chart 18 Electronics and Appliance Specialist Retailers: Electronic City in Jakarta

CHANNEL DATA

  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 54 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 55 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 58 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 60 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores in Indonesia is dominated by independent local retailers, which are usually found in stand-alone locations. These retailers target consumers of almost all income levels, and therefore they suffered from diminishing consumer purchasing power during 2009, following the global economic crisis. In 2010, as the economy recovered, middle- to low-income consumers started to spend more on furniture and furnishings. The continued expansion by chained furniture and furnishings retailers to untapped areas outside Java also contributed to slightly better growth for overall furniture and furnishings stores in 2009 compared with the previous year.

CHANNEL FORMATS

  • Chart 19 Furniture and Furnishings Stores: Vinoti Living in Taman Anggrek Mall Jakarta
  • Chart 20 Furniture and Furnishings Stores: Furnimart in Yogyakarta

CHANNEL DATA

  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 62 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 63 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 64 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 65 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 66 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 68 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Positive macroeconomic conditions after the economic downturn led to the modest positive growth of grocery retailing in Indonesia in 2010. The urbanisation of Indonesia, with modern grocery retail outlets mushrooming across the country, resulted in higher spending in modern channels, but this in itself did not account for the vast growth. The majority of grocery consumers in Indonesia, who are middle- to low-income, still rely on traditional channels, namely independent small grocers and other grocery retailers, to obtain their grocery supplies. Although these consumers enjoyed higher purchasing power in 2010, they still kept a tight rein on their money due to the past economic crisis. These consumers increased their grocery spending modestly, and limited their spending on unnecessary and expensive items, and the result was the continued positive growth of traditional channels.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • In 2010, Sumber Alfaria Trijaya led grocery retailing. With the rapid growth format of convenience stores, the company continued the aggressive expansion of its Alfamart stores through franchising. Starting its foray into convenience stores in 2008, it has been steadily gaining the most share year-on-year.

PROSPECTS

  • During the forecast period, the Indonesian macroeconomic situation, consumers’ disposable incomes and government intervention will remain the key determining factors in grocery retailing. The continued expansion of modern retailers to cities outside Java island will also drive growth in grocery retailing.

CHANNEL FORMATS

  • Chart 21 Modern Grocery Retailing: Hero Supermarket in Pondok Indah Mall Jakarta
  • Chart 22 Modern Grocery Retailing: Circle K Convenience Store in Yogyakarta
  • Chart 23 Modern Grocery Retailing: Bright Forecourt Retailer in Jakarta

CHANNEL DATA

  • Table 69 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 70 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 71 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 72 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 73 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 74 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2010, growth in health and beauty specialist retailers in current value terms rebounded to pre-crisis level. Due to rising disposable incomes, Indonesian consumers – mainly urban dwellers – continued to spend more money on maintaining their good health and an attractive appearance. More young executives were concerned with prestige and image, and were increasingly interested in branded health and beauty products, such as spectacles and perfumes, as well as premium vitamins and dietary supplements. This led to improved demand for health and beauty products, thus benefiting health and beauty specialist retailers in general.

COMPETITIVE LANDSCAPE

  • In 2010, the leading position in overall health and beauty specialist retailers continued to be held by a company in chemists/pharmacies, given the dominance of chemists/pharmacies in value sales of health and beauty specialist retailers. Kimia Farma Apotek maintained its lead in health and beauty specialist retailers with a value share of 4% in 2010. With its longstanding presence in Indonesia, Kimia Farma has a nationwide presence, both in Java and outside Java, covering almost all first- and second-tier cities in the country. It is also popular amongst low- and middle-income consumers, as most of its health products – mainly those manufactured by its mother company, Kimia Farma – and other generic drugs are sold at a better price than in other outlets.

PROSPECTS

  • Growing concern about wellbeing and appearance amongst female consumers is expected to continue fuelling the importance of health and beauty specialist retailers in Indonesia. With women living in larger cities enjoying a higher level of disposable income, they are expected to become increasingly eager to buy various health and beauty products, such as vitamins and dietary supplements, as well as skin care products, as a way of maintaining their appearance. These retailers will provide a good source of brands for such consumers.

CHANNEL FORMATS

  • Chart 24 Health and Beauty Specialist Retailers: Optik Seis in Galeria Mall Yogyakarta
  • Chart 25 Health and Beauty Specialist Retailers: The Body Shop in Citraland Mall Jakarta

CHANNEL DATA

  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 76 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 77 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 78 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 79 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 80 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 82 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Indonesia - Category Analysis

HEADLINES

TRENDS

  • There are limited numbers of products sold via homeshopping in Indonesia. Furthermore, store-based retailers and direct selling offer much more variation in terms of different brands and price points. Despite the continuous development of store-based retailers through outlet expansion as well as price promotion and other marketing strategies during the year, however, better economic conditions and the emergence of new players in homeshopping in the country contributed to growth in overall homeshopping in 2010. Homeshopping saw 17% growth in current value terms; a jump from the growth seen in 2009. Compared with other non-store retailing formats, however, the sales base is still small. Direct selling, with all the hype and perks associated with its membership, is still preferred by consumers who are reluctant to visit physical stores.

COMPETITIVE LANDSCAPE

  • In 2010, Paramitra Media Perkasa with its FastWorld brand maintained its clear lead in homeshopping, with an 81% value share. Indeed, the company has been present in homeshopping for more than a decade without facing any notable competitor. Homeshopping is still perceived as offering lower potential compared with conventional retail distribution channels, and due to the limited target market and the high investment and promotional media costs required, new entrants have been discouraged from entering this retail channel for many years.

PROSPECTS

  • Registering modest value sales over the review period, homeshopping is expected to continue to grow slowly but positively during the forecast period. Homeshopping has managed to gather a loyal consumer base, which is expected to continue to make purchases. The increasingly busy lifestyles of higher-income urban consumers will also leave consumers with less time to make visits to stores to buy the products they need, and they will be more likely to purchase such products through homeshopping in order to save time. The same consumers will also have considerable exposure to these products, which are aggressively advertised on television with very convincing testimonials from celebrities.

CHANNEL DATA

  • Table 83 Homeshopping by Category: Value 2005-2010
  • Table 84 Homeshopping by Category: % Value Growth 2005-2010
  • Table 85 Homeshopping Company Shares by Value 2006-2010
  • Table 86 Homeshopping Brand Shares by Value 2007-2010
  • Table 87 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 88 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Internet retailing in Indonesia continued its accelerated growth, further expandeding its size in 2010. Due to increasing demand for convenience and higher internet usage, consumers considered the internet as one of the channels through which they could purchase products. Although demand is limited to only a few product categories, and payment is completed mainly through bank account transfers instead of credit card, PayPal or other electronic accounts, internet retailing started to attract a steady group of consumers. When writing this report, ordering by phone, which was still widely adopted by several websites in Indonesia, was excluded from the definition of internet retailing.

COMPETITIVE LANDSCAPE

  • Starting its online presence early in 2004, Naramitha Tarra led internet retailing in 2010. With online sales reportedly accounting for 10% of its total retail sales, the company has managed to increase its consumer base year-on-year. Nationwide delivery allows the company to serve consumers who are out of the reach of its retail stores.

PROSPECTS

  • As most Indonesian consumers still prefer to make purchases in bricks-and-mortar stores, and retailers continue to concentrate on expanding their physical presence throughout the country, internet retailing in Indonesia is predicted to lag behind store-based retailing in terms of size. Despite the increasing internet penetration in the country, the majority of internet users will continue to use the internet for e-mailing, gaming or surfing the web, instead of shopping. The expected increase in internet penetration in the country is unlikely to make a significant contribution to the development of internet retailing in the forecast period.

CHANNEL DATA

  • Table 89 Internet Retailing by Category: Value 2005-2010
  • Table 90 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 91 Internet Retailing Company Shares by Value 2006-2010
  • Table 92 Internet Retailing Brand Shares by Value 2007-2010
  • Table 93 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 94 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Many leisure and personal goods specialist retailers faced competition from non-retail formats in Indonesia in 2010. For example, audio-visual stores directly competed with audio-visual rental, both in chained outlets such as Odiva and Video Ezy, and many independent outlets spreading to cities in the country. The increasing number of fitness centres in many cities in the country also prompted competition with sports goods stores. In 2010, however, Indonesian consumers increased their spending on leisure and personal goods due to economic recovery, which led to higher disposable incomes. This led to higher value growth in leisure and personal goods specialist retailers in 2010 compared with the previous year.

CHANNEL FORMATS

  • Chart 26 Leisure and Personal Goods Specialist Retailers: Kidz Station in Citraland Mall Jakarta

CHANNEL DATA

  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 96 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 100 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 102 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers regained double-digit current value growth of 10% in 2010, bouncing back from the previous year, which saw low, but positive, value growth. Department stores, which accounted for a 99% share of value sales in mixed retailers in 2010, enjoyed double-digit growth in sales due to the better purchasing power of Indonesian consumers, which led to a higher level of spending during the year. Although mixed retailers maintained the same 5% growth in number of outlets in 2010, overall sales increased faster than in the previous year.

COMPETITIVE LANDSCAPE

  • With the dominance of department stores in mixed retailers persisting in 2010 and over the review period, the leading operators in mixed retailers remained department stores. Accounting for a combined value share of 55% in 2010, two local brands, Matahari Department Store and Ramayana, managed to extend their leadership. Catering to the biggest consumer group in the market, middle-income consumers, they maintained their leading positions through a wide outlet presence. In 2010, both companies continued to invest in outlet expansion, not only in many cities in Java, but also outside Java. Both retailers also made their products more affordable by frequently offering price discounts and other promotions over the review period.

PROSPECTS

  • Different strategies will be employed by mixed retailers targeting different consumer groups in order to survive the competition in the forecast period. Department stores targeting low- to middle-income consumers, such as Ramayana and Matahari Department Store, are expected to take advantage of the increasing purchasing power of Indonesian consumers and urbanisation in Indonesia by continuing their expansion outside Java, and will focus on offering discounts to attract price-sensitive consumers. Premium department stores such as Sogo and Seibu are expected to focus their expansion in metropolitan city areas, and invest heavily in creating an enhanced customer experience in their stores, with an attractive ambience and other value-added services. Similarly, variety stores are expected to continue to offer a wide variety of value-for-money products at a range of prices.

CHANNEL FORMATS

  • Chart 27 Mixed Retailers: Centro in Ambarukmo Plaza Yogyakarta
  • Chart 28 Mixed Retailers: OK Doku in Blok M Plaza Jakarta

CHANNEL DATA

  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 104 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 105 Mixed Retailers Company Shares by Value 2006-2010
  • Table 106 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 107 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 108 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 110 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2010, vending sales in Indonesia remained negligible. The concept of automated vending machines remains somewhat foreign in the country. The huge presence and rapid development of various retail channels, as well as consumer foodservice outlets, stifled the performance of vending in Indonesia. On the streets, mobile street vendors have a strong presence, as they do not have to rent any space, and can also avoid taxes. There is also normally a high density of independent traditional kiosks or convenience stores on high streets, which makes vending redundant as a retail channel. Meanwhile, there are many independent stores around hospitals, schools or universities, and a number of convenience stores, such as Circle K, have been established in office buildings. As consumers can find most products in these popular retail formats, they do not feel the need for vending machines.

COMPETITIVE LANDSCAPE

  • The condom vending machines installed in various locations in Jakarta in late 2005 are manufactured by Ruhaak Vending, which is the sole vending operator in the country. As a programme supported by the government, purchasing condoms through these vending machines is considered cheaper than in other retail outlets, such as pharmacies. At a cost of Rp500, the Artika condom brand is available to consumers in three choices of flavours, namely strawberry, vanilla and chocolate.

PROSPECTS

  • With a vending machine selling consumer goods put in place in 2009, vending is expected to see rising popularity in the forecast period. Nonetheless, vending sales are not likely to become significant even in the long-term, given the already well-established presence of store-based retailers in the country, which will hinder the development of vending.

CHANNEL DATA

  • Table 111 Vending by Category: Value 2005-2010
  • Table 112 Vending by Category: % Value Growth 2005-2010
  • Table 113 Vending Forecasts by Category: Value 2010-2015
  • Table 114 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Company Shares
  • Brand Shares
  • Employment
  • Grocery vs Non-grocery

Market size details:

  • Retail Value retail selling price excl Sales Tax % growth
  • Retail Value retail selling price excl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax % growth
  • Retail Value retail selling price incl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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