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Country Report

Retailing in Indonesia

Feb 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Faster retail value growth in 2011, as consumer confidence improves

The rate of current value growth in retailing continued to accelerate in Indonesia in 2011. The accelerating growth of retailing up to 2011 was attributed to a small extent to expansion in the number of the retailers – whilst modern retailers continued to expand at a strong pace, the majority of retail outlets in Indonesia remained traditional, independent stores, which only grew at a steady pace, thus resulting in rather low growth in outlets in 2011. In fact, faster current value growth in retailing in 2011 than in the previous year was to a large extent attributable to the increasing revenue of retailers. This was underpinned by various factors, including respectable economic and population growth, the improved purchasing power of consumers, and retailers’ strategies, such as offering price discounts, free gifts and special prices, and holding events to attract consumers.

More retailers expand outside Java, and to smaller cities

Most modern retailers start their retail chains in Jakarta, which is the most populated and most developed city in the country. In the capital city of Indonesia and other major cities on Java, such as Surabaya and Bandung, demand for consumer goods is also perceived to be stronger than in other areas. Towards 2011, however, many leading modern retailers started to expand to other major cities outside Java, such as Medan, Makassar, Manado, Balikpapan and Denpasar, as well as to second-tier cities on Java, such as Solo, Malang and Tangerang. This expansion was underpinned by factors including the stronger competition amongst modern retailers in Jakarta, as well as in other major cities on Java. In addition, the stronger economic growth of major cities outside Java and many second-tier cities on Java led to higher disposable incomes amongst consumers in these cities.

Non-grocery retailers continues to outperform grocery retailers

In 2011 non-grocery retailers posted another year of stronger growth than grocery retailers. This was partly due to the small value base of non-grocery retailing, which only accounted less than half of the value sales registered by grocery retailers in 2011. Several channels within non-grocery retailers also performed quite strongly in 2011, namely mixed retailers and health and beauty specialist retailers, as the popularity of department stores and chemists/pharmacies increased in the review period. The stronger performance of traditional independent non-grocery outlets compared with their grocery counterparts also translated into grocery retailers trailing non-grocery retailers in terms of growth up to 2011.

Leading retailers consolidate their strong positions through outlet expansion

2011 continued to be a bright year for the 10 leading retailers in Indonesia, as they managed to register a higher combined value share compared with in 2010. This was largely driven by their rapid outlet expansion to reach second-tier and third-tier cities on Java, as well as major cities outside Java. The most impressive outlet expansion was posted by convenience stores, especially by the three leading retailers in this channel, Sumber Alfaria Trijaya, Indomarco Prismatama and Midi Utama Indonesia, thanks to franchising agreements. The leading multi-channel retailers, such as Matahari Putra Prima, Hero Supermarket and Mitra Adi Perkasa, also opened new outlets for each of their fascias during 2011.

Improved performance is expected in the forecast period

In constant value terms, retailing in Indonesia is expected to see an improved performance in the forecast period compared with the review period. Over the forecast period overall retailing is anticipated to grow, as Indonesia’s economy is expected to continue to make advances in the forecast period. As a result, consumers are likely to enjoy higher levels of disposable income, and will be willing to spend increasing amounts on retail products. In addition, the expected rapid development of new shopping malls will enable chained modern retailers to expand their presence nationwide. With continued outlet expansion and aggressive marketing activities to attract consumers, retailing in Indonesia has a positive outlook.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Indonesia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Indonesia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Indonesia for free:

The Retailing in Indonesia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Indonesia?
  • Who are the leading retailers in Indonesia?
  • How is retailing performing in Indonesia?
  • What is the retailing environment like in Indonesia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Indonesia - Industry Overview

EXECUTIVE SUMMARY

Faster retail value growth in 2011, as consumer confidence improves

More retailers expand outside Java, and to smaller cities

Non-grocery retailers continues to outperform grocery retailers

Leading retailers consolidate their strong positions through outlet expansion

Improved performance is expected in the forecast period

KEY TRENDS AND DEVELOPMENTS

Improved economic conditions lead to accelerating value growth in retailing

Internet retailing continues to increase strongly in Indonesia

Government regulation aims to protect traditional retailers

2011 continues to see greater acceptance of private label products

More modern retailers expand to second-tier cities

Retailers target middle- to high-income consumers

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Sales Value 2006-2011
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Indonesia - Company Profiles

Ace Hardware Indonesia Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Ace Hardware Indonesia Tbk PT: Competitive Position 2011

Alfa Retailindo Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 7 Alfa Retailindo Tbk PT: Competitive Position 2011

Carrefour Indonesia PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 10 Carrefour Indonesia PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 11 Carrefour Indonesia PT: Competitive Position 2011

Citra Nusa Insan Cemerlang PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 14 Citra Nusa Insan Cemerlang PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 15 Citra Nusa Insan Cemerlang PT: Competitive Position 2011

Gramedia Asri Media PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 18 Gramedia Asri Media PT: Internet Retailing % Value Contribution

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 19 Gramedia Asri Media PT: Competitive Position 2011

Hero Supermarket Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 22 Hero Supermarket Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 23 Hero Supermarket Tbk PT: Competitive Position 2011

Indomarco Prismatama PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 26 Indomarco Prismatama PT: Competitive Position 2011

K-24 Indonesia PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 29 K-24 Indonesia PT: Competitive Position 2011

Kimia Farma Apotek PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 32 Kimia Farma Apotek PT: Competitive Position 2011

Lion Superindo - Gelael PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Lion Superindo - Gelael PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Lion Superindo PT: Competitive Position 2011

Matahari Putra Prima Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Matahari Putra Prima Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Matahari Putra Prima Tbk PT: Competitive Position 2011

Mitra Adi Perkasa Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 43 Mitra Adi Perkasa Tbk PT: Competitive Position 2011

Ramayana Lestari Sentosa Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 46 Ramayana Lestari Sentosa Tbk PT: Competitive Position 2011

Sumber Alfaria Trijaya Tbk PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 49 Sumber Alfaria Trijaya Tbk PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 50 Sumber Alfaria Trijaya Tbk PT: Competitive Position 2011

Watsons Indonesia PT in Retailing (Indonesia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 53 Watsons Indonesia PT: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 54 Watsons Indonesia PT: Competitive Position 2011

Apparel Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2011 the global price of cotton increased to US$2.90 per kg, thus prompting manufacturers which use cotton as a key raw material to increase their product prices by approximately 15% compared with 2010. This prompted many apparel specialist retailers to increase the prices of their products during 2011, thus contributing to the faster current value growth of this retail channel compared with the previous year. Given the improved economic situation in 2011 compared with 2010, and the higher purchasing power of consumers, the global rises in cotton prices did not lead to a slowing of volume demand.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Bata in Ambarukmo Plaza Yogyakarta
  • Chart 2 Apparel Specialist Retailers: GAP in Senayan City Jakarta
  • Chart 3 Apparel Specialist Retailers: Marks & Spencer in Senayan City Jakarta
  • Chart 4 Apparel Specialist Retailers: Zara in Senayan City Jakarta

CHANNEL DATA

  • Table 30 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 32 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 36 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Given the intense competition amongst direct selling players, a number of leading players introduced new products during 2011 in order to boost sales and edge ahead of the competition. For example, the leading beauty and personal care direct seller in the country, Orindo Alam Ayu with its Oriflame brand, started to launch new products beyond its core beauty and personal care products, such as bags, purses, clothing and jewellery. Meanwhile, a prominent direct seller, Amindoway Jaya with the Amway brand of vitamins and dietary supplements and beauty and personal care products, launched limited edition mooncake products in mid-2011. The leading direct seller, CNI, also came up with new products, including nutritious Nutri-10 Meal instant cereals and ginseng-fortified Up Cocoa Hot Chocolate drink.

COMPETITIVE LANDSCAPE

  • Citra Nusa Insan Cemerlang, or CNI, maintained its leading position in overall direct selling in 2011, holding an 8% value share. This was thanks to its long brand presence, affordable, high-quality products and wide range of items. Its leadership was also derived from its huge number of distributors. During 2011 the company launched several innovative products, such as Nutri-10 Meal instant cereals and Up Cocoa Hot Chocolate drink. Like the company’s other products, which have value-added benefits compared with store-based products, these two new products also claim to have health benefits. Nutri-10 Meal contains dried pieces of fresh banana which is high in potassium and serves as an energy booster, in addition to containing various vitamins and minerals. Meanwhile, Up Cocoa Hot Chocolate is fortified with ginseng, aiming to imitate the success of the company’s existing products, CNI Ginseng Coffee and CNI Ginseng Tea. In addition to these new launches, CNI also continued to focus on targeting middle- to high-income consumers by holding various events, such as beauty seminars, by inviting professionals such as make-up artists and dermatologists, and various health seminars.

PROSPECTS

  • In an attempt to win share, more direct selling companies are expected to hold experiential marketing programmes in the forecast period. In order to encourage consumers to try their products, direct selling companies may introduce retail outlets such as small speciality stores located in shopping malls or on high streets. In addition, food and drink direct selling companies are expected to follow CNI’s move by introducing consumer foodservice outlets such as cafés, whilst players in beauty and personal care direct selling may introduce beauty centres for consumers to try their products.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2006-2011
  • Table 39 Direct Selling by Category: % Value Growth 2006-2011
  • Table 40 Direct Selling Company Shares by Value 2007-2011
  • Table 41 Direct Selling Brand Shares by Value 2008-2011
  • Table 42 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2011 DIY, home improvement and garden centres witnessed more leading modern chained outlets aiming to provide a one-stop shopping solution for the whole family. Previously targeting adult male consumers, more DIY, home improvement and garden centres intended to target the whole family with a convenient and spacious ambience and a more complete product range. These stores no longer sell only housewares and hardware, but have also added products such as automotive tools, electrical items and lighting, lawn and garden products, and outdoor equipment. By adding product offerings to their stores, they aim to make consumers’ shift from traditional independent stores to modern chained stores faster and smoother.

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Besides occasionally advertising through newspapers and magazines, many modern chained electronics and appliance specialist retailers offered in-store promotions such as discounts for certain products, giving point rewards for certain purchases, and distributing vouchers which can be used for subsequent purchases. In addition they emphasised the pay-by-instalment scheme, which allows consumers to pay credits to a designated creditor bank for a selected number of months. Generally, the appeal lies mostly in the concept of no down-payment, and also the more affordable monthly credit rate set by the bank, despite the eventual higher price.

CHANNEL FORMATS

  • Chart 5 Electronics and Appliance Specialist Retailers: Electronic City in Jakarta

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Despite the strong demand for houses and apartments, which was in line with the rapid development of the Indonesian property market, especially in major cities in Indonesia, value sales of furniture and furnishings stores failed to grow more strongly in 2011 than in 2010. This was because many Indonesians prefer to buy fully-furnished houses and apartments, which is considered more convenient, as they can save time searching for and buying furniture.

CHANNEL FORMATS

  • Chart 6 Furniture and Furnishings Stores: Vinoti Living in Taman Anggrek Mall Jakarta
  • Chart 7 Furniture and Furnishings Stores: Furnimart in Yogyakarta

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Improved economic conditions in the country in 2011 led to higher purchasing power amongst consumers, which further led to them spending more on grocery products, including expensive items. Moreover, 2011 witnessed increasing prices of basic commodities such as rice and vegetable and seed oil, which drove the overall value sales of grocery retailers. As a result, grocery retailers saw current value growth of 7% in 2011, up from 6% in the previous year.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Following its decision to go public in 2008, Sumber Alfaria Trijaya with its Alfamart convenience stores brand managed to extend its lead in overall grocery retailers up to 2011. Indeed, Alfamart started to launch cheaper and easier franchise agreement schemes at the beginning of the review period, which were more appealing to middle-income entrepreneurs. Being a more approachable brand for entrepreneurs, Alfamart enjoyed rapid outlet expansion during the review period. Besides offering the “Operator Mandiri” scheme, a franchise system which a partner serving as operator provides strategic location while Alfamart provides investment, equipment and any necessary renovations. The trader partner will serve as an operator.it also allows a “Take Over” scheme for higher bracket entrepreneurs to buy existing outlets, taking advantage of the consumer base which has already been built up. In 2011 the company accrued a value share of 2% in grocery retailers.

PROSPECTS

  • Indonesia’s stable economic and political situation, which may further lead to rising disposable incomes and higher purchasing power amongst consumers, will remain key in determining the growth of grocery retailing in the country over the forecast period. When the economic and political situation in the country is smooth, modern retailers are expected to step up their outlet expansion to reach cities outside Java island and to second-tier and third-tier cities on Java. In addition, government intervention in terms of protecting traditional retailers and in ensuring the flow of FDI to the country will also play a part in boosting the growth of grocery retailers in the forecast period.

CHANNEL FORMATS

  • Chart 8 Modern Grocery Retailers: Carrefour in Ambarukmo Plaza Yogyakarta
  • Chart 9 Modern Grocery Retailers: Hero Supermarket in Pondok Indah Mall Jakarta
  • Chart 10 Modern Grocery Retailers: Foodmart in Galeria Mall Yogyakarta
  • Chart 11 Modern Grocery Retailers: Giant in Yogyakarta
  • Chart 12 Modern Grocery Retailers: Carrefour Market_Jakarta
  • Chart 13 Modern Grocery Retailers: Convenience Store: Circle K in Yogyakarta
  • Chart 14 Modern Grocery Retailers: Convenience Store: Yomart in Bandung
  • Chart 15 Modern Grocery Retailers: Convenience Store: Indomaret in Yogyakarta
  • Chart 16 Modern Grocery Retailers: Convenience Store: Alfamart in Yogyakarta
  • Chart 17 Modern Grocery Retailers: Bright Forecourt Retailer in Jakarta
  • Chart 18 Traditional Grocery Retailers: Other Grocery Retailers – Warung in Jakarta
  • Chart 19 Traditional Grocery Retailers: Other Grocery Retailers – Warung in Bandung

CHANNEL DATA

  • Table 68 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 69 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 70 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 71 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 72 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 73 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Current value growth in health and beauty specialist retailers remained strong in 2011. Growth remained positive, as Indonesian consumers – mainly urban consumers – were increasingly willing to spend money on maintaining their health and an attractive appearance. More young executives were concerned with prestige and image, and were increasingly interested in branded health and beauty products, such as spectacles and perfume, as well as premium vitamins and dietary supplements. This led to improved demand for health and beauty products, thus benefiting health and beauty specialist retailers in general.

COMPETITIVE LANDSCAPE

  • In 2011, the leading position in the competitive health and beauty specialist retailers channel continued to be held by chemists/pharmacies, given the dominance of this format in value terms. Registering a value share of 5% in 2011, Kimia Farma Apotek maintained its lead in health and beauty specialist retailers. With its long-standing presence in Indonesia, its Kimia Farma brand has a nationwide presence, both on Java and outside Java, covering almost all first-tier and second-tier cities in the country. It is also popular amongst low- and middle-income consumers, as most of its health products – mainly those manufactured by its mother company, Kimia Farma Tbk PT, and other generic drugs – are sold more cheaply than in other outlets.

PROSPECTS

  • Growing concern about wellbeing and good looks amongst female consumers is expected to continue to fuel the importance of health and beauty specialist retailers in Indonesia. With women living in bigger cities enjoying a higher level of disposable income, they are expected to be increasingly eager to spend on various health and beauty products, such as vitamins and dietary supplements, as well as skincare products, as a way of maintaining their appearance, and these retailers provide a good source of brands for such consumers. Overall health and beauty specialist retailers is predicted to post a positive constant value CAGR of 1% between 2011 and 2016.

CHANNEL FORMATS

  • Chart 20 Health and Beauty Specialist Retailers: Beauty Specialist Retailer: The Body Shop, Citraland Mall Jakarta
  • Chart 21 Health and Beauty Specialist Retailers: Pharmacies: Guardian Pondok Indah Mall, Jakarta
  • Chart 22 Health and Beauty Specialist Retailers: Pharmacies: K-24 in Bandung
  • Chart 23 Health and Beauty Specialist Retailers: Pharmacies: Kimia Farma in Yogyakarta
  • Chart 24 Health and Beauty Specialist Retailers: Pharmacies: Watsons Citraland Mall in Jakarta
  • Chart 25 Health and Beauty Specialist Retailers: Optik Seis in Galeria Mall Yogyakarta

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 76 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Indonesia - Category Analysis

HEADLINES

TRENDS

  • There are a limited number of products sold via homeshopping in Indonesia. On the other hand, direct selling and internet retailing offer many more product variants from different brands and at different price points. Furthermore, there are a higher number of direct sellers and internet retailers available in the country compared with homeshopping players, in which only a few local brands were present up to 2011. By the end of the review period, homeshopping still primarily depended on a loyal niche consumer base, most of which typically comes from the middle- and high-income groups, due to the high prices of products via homeshopping.

COMPETITIVE LANDSCAPE

  • Paramitra Media Perkasa with its FastWorld brand maintained its clear lead in homeshopping in 2011. Indeed, the company has been present in homeshopping for more than a decade without facing any notable competitors. Because homeshopping is still perceived as offering lower potential compared with conventional retail distribution channels, due to the limited target market and the high investment and promotional costs through the media which are required, new entrants have been discouraged from entering this channel for many years.

PROSPECTS

  • Registering modest value sales over the review period, homeshopping is still expected to grow slowly but positively in the forecast period, as Euromonitor International believes that its loyal consumer base will continue buying. The increasingly busy lifestyles of high-income urban consumers will allow them less time to visit shopping malls or specialist stores to buy the products they need. Instead, they are likely to buy through homeshopping in order to save time. These consumers will also have considerable exposure to homeshopping products, which are aggressively advertised on television with very convincing testimonials from celebrities.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2006-2011
  • Table 83 Homeshopping by Category: % Value Growth 2006-2011
  • Table 84 Homeshopping Company Shares by Value 2007-2011
  • Table 85 Homeshopping Brand Shares by Value 2008-2011
  • Table 86 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Indonesia - Category Analysis

HEADLINES

TRENDS

  • As many Indonesians are still reluctant to shop using a credit card, as they fear their credit card information being used by unauthorised parties, internet retailers provide several methods of payment. These include telegraphic transfer, cheque or draft, and even cash on delivery. Different retailers have different payment policies; however, with more methods of payment available, convenience is offered to consumers when purchasing products over the internet. This helped to boost the growth of internet retailing in Indonesia in 2011.

COMPETITIVE LANDSCAPE

  • Gramedia Asri Media, the leading player in media products stores, remained the leading internet retailer in 2011 through its e-commerce site www.gramediabooks.com. The company managed to achieve a value share of more than 14% in internet retailing in 2011. Given its strong brand name and dominance in book selling, Gramedia has the upper hand when competing with other internet retailers of books.

PROSPECTS

  • Internet retailing is expected to maintain positive growth over the forecast period. Due to urbanisation and better education, computer literacy amongst the population is expected to increase. The number of internet users will also increase over the forecast period as the internet becomes widely accessible. Many retailers, office buildings and hotels provide free access to the internet for their customers. Furthermore, more internet retailers are expected to enter the country, considering that there is still huge potential for this retail channel to develop in the forecast period.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2006-2011
  • Table 89 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 90 Internet Retailing Company Shares by Value 2007-2011
  • Table 91 Internet Retailing Brand Shares by Value 2008-2011
  • Table 92 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 93 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • In 2011 many leisure and personal goods specialist retailers faced competition from other retail and non-retail formats. For example, audio-visual stores directly competed with audio-visual rental, with both chained outlets such as Odiva and Video Ezy and many independent outlets spreading to cities in the country. Meanwhile, booksellers continued to face the threat from internet retailing, as many busy young urban consumers prefer to shop for books from online shops. Furthermore, the increasing number of fitness centres in many cities in the country towards 2011 also led to competition for sports goods stores.

CHANNEL FORMATS

  • Chart 26 Leisure and Personal Goods Specialist Retailers: Kidz Station in Citraland Mall Jakarta
  • Chart 27 Leisure and Personal Goods Specialist Retailers: Booksellers: Gramedia in Yogyakarta
  • Chart 28 Leisure and Personal Goods Specialist Retailers: Sports Goods Stores: The Athlete Foot in Galeria Mall, Yogyakarta

CHANNEL DATA

  • Table 94 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Several shopping malls were established in various cities in Indonesia towards 2011, including Trans Studio Mall in Makassar, Gandaria City in Jakarta, Summarecon Mall II in Tangerang and Ciputra World in Surabaya. This benefited mixed retailers, especially department stores, which are mostly located in shopping malls. For example, Metro opened two new department store outlets during 2011, in Gandaria City and Ciputra World. Meanwhile, Centro plans to open a new outlet in Summarecon Mall II, which is set to be opened towards the end of 2011.

COMPETITIVE LANDSCAPE

  • Given the dominance of department stores in mixed retailers over the review period, the leading mixed retailers remained operators of department stores. Accounting for a combined value share of 53% in 2011, two local brands, Matahari Department Store and Ramayana, managed to extend their lead. Their lead is mainly attributable to their wide outlet presence, not only in many cities on Java, but also outside Java. Both retailers frequently offered price discounts and other promotions in the review period.

PROSPECTS

  • Different strategies may be employed by mixed retailers targeting different consumer bases in order to survive the competition in the forecast period. For example, department stores targeting low- to middle-income consumers, such as Ramayana and Matahari Department Store, are expected to continue offering price discounts in their stores to attract consumers who are price-sensitive. Similarly, variety stores should continue to provide a wider variety of value for money products at a wide range of prices. On the other hand, premium department stores such as Seibu and Debenhams are expected to invest heavily in creating an enhanced customer experience in their stores, with an attractive ambience.

CHANNEL FORMATS

  • Chart 29 Mixed Retailers: Centro in Ambarukmo Plaza Yogyakarta
  • Chart 30 Mixed Retailers: Ramayana in Yogyakarta
  • Chart 31 Mixed Retailers: Matahari New Generation Pluit Village Jakarta
  • Chart 32 Mixed Retailers: OK Doku in Blok M Plaza Jakarta

CHANNEL DATA

  • Table 102 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 104 Mixed Retailers Company Shares by Value 2007-2011
  • Table 105 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 106 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 107 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 108 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Indonesia - Category Analysis

HEADLINES

TRENDS

  • Vending sales in Indonesia remained negligible up to 2011, with the concept of automated vending machines remaining a foreign concept in the country. The huge presence and rapid development of various retail channels, as well as consumer foodservice outlets, stifled the performance of vending in Indonesia. On the streets, mobile vendors have a strong presence, as they do not have to rent any space, and can also avoid taxes. There is also normally a high density of independent traditional kiosks or convenience stores on high streets, which makes vending redundant as a retail channel. Meanwhile, there are many independent stores around hospitals, schools and universities, and a number of convenience stores, such as am/pm and Circle K, have been established in office buildings. As consumers can find most products in these popular retail formats, they do not see the need for vending machines.

COMPETITIVE LANDSCAPE

  • The condom vending machines which were installed in various places in Jakarta in late 2005 are manufactured by Ruhaak Vending, which became the only vending operator in the country at that time. Being a programme supported by the government, purchasing condoms through these vending machines is considered cheaper than through other retail outlets, such as chemists/pharmacies. With three coins of Rp500, a consumer can get a pack of Artika brand condoms with three choices of flavours, namely strawberry, vanilla and chocolate.

PROSPECTS

  • With the launch of a vending machine selling consumer goods in 2011, vending is expected to gain rising popularity in the forecast period. Nonetheless, vending sales are not likely to become significant even in the long term, given the already well-established store-based retailers in the country, which present a threat to the development of vending.

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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