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Country Report

Retailing in Italy

Jan 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retail sales recover slightly in 2010 and 2011

The Italian economy has been slow to recover and remains volatile, with unemployment continuing to rise and consumers still holding back on discretionary spending. Nevertheless, retail sales saw slight growth in current value terms in 2010 and 2011. Retailers such as discounters, which provide value with discounted lines and private label goods, performed better than mid-price retailers, while sales of luxury and premium branded retailers were also resilient, an evident signal of polarisation in consumption habits.

M-commerce increasing in importance in Italy

Companies which already operate through the web are becoming more aware of the importance of purchasing made through mobile devices, particularly mobile phones. 13 million Italians own a smartphone, representing a big target for companies. In 2010 and 2011, internet retailing posted double-digit growth rates, although as a percentage of total retailing sales, the category remains underdeveloped in Italy compared with some of its European neighbours. The bestselling categories are digital content, consumer electronics products, books and apparel.

Italians habits shift towards day-to-day shopping

Because of increasing promotional activities, both in grocery and non-grocery, increasing private label penetration and an increase in the number of convenience stores, the retailing scenario in Italy is seeing a shift towards more frequent shopping. Due to low consumer confidence and increasing hectic lifestyles, Italians want more control over their expenditure and to reduce their shopping baskets, and are opting for convenience stores and small supermarkets for grocery shopping, and seeking out products offering the best quality-price ratio in non-grocery shopping, which is often available in modern chains rather than traditional retailers. The hardest hit areas have been apparel specialist retailers, variety stores, department stores, media products, furniture and furnishings retailers, stationers/office supply and jewellers. Conversely, electronics and appliances retailers have returned to a positive trend, beauty specialist retailers are stable, with perfumeries coming back on track after a negative 2010, while pet shops and superstores are performing well, as pets are increasingly popular in Italy despite external economic conditions.

Coop and CONAD lead in a highly fragmented landscape

The grocery domestic retailers Coop and CONAD continued to fight for leadership in retail sales in 2011, with Coop slightly ahead of CONAD. Coop’s most important brand is still Super Coop supermarkets, followed by Ipercoop hypermarkets. Coop’s other brands include Coop convenience stores, Dico discounters, the La Spesa che non Pesa e-commerce site and Librerie.coop internet media stores. CONAD supermarkets, Margherita convenience stores, E Leclerc hypermarkets and Todis discounters comprise CONAD’s portfolio. However, both Coop and CONAD hold only small value shares in retailing as a whole. The market continues to be dominated by independent retailers, with the leading retailers seeking to improve their positions in retailing through acquisitions.

Chains to expand despite poor economic outlook

Retailing growth is expected to be flat at best in constant value terms during the forecast period, as a result of the only slow economic recovery in Italy and continuing political uncertainty. Nonetheless, foreign retailers, such as Eurospin, Lidl, Hennes & Mauritz (H&M) AB, Leroy Merlin and IKEA, will be looking to increase their presence in the country, with more outlets planned to open. The expansion of these value-driven retailers will continue to pose significant competition for domestic companies.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Italy with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Italy, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Italy for free:

The Retailing in Italy market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Italy?
  • Who are the leading retailers in Italy?
  • How is retailing performing in Italy?
  • What is the retailing environment like in Italy?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Italy - Industry Overview

EXECUTIVE SUMMARY

Retail sales recover slightly in 2010 and 2011

M-commerce increasing in importance in Italy

Italians habits shift towards day-to-day shopping

Coop and CONAD lead in a highly fragmented landscape

Chains to expand despite poor economic outlook

KEY TRENDS AND DEVELOPMENTS

The economic outlook remains poor

Internet retailing

Government regulation of retailing gradually being relaxed

Private label misses opportunities

Franchising and other types of association

Cash is still the most important mean of payment

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

  • Table 27 Cash and Carry: Sales Value 2010
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2010

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Italy - Company Profiles

Avon Cosmetics SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Avon Cosmetics SpA: Competitive Position 2011

Bennet SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 7 Bennet SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Bennet SpA: Competitive Position 2011

Carrefour Italia Commerciale Srl in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 Carrefour Italia Commerciale Srl: Carrefour in Ancona

PRIVATE LABEL

  • Summary 11 Carrefour Italia Commerciale Srl: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Carrefour Italia Commerciale Srl: Competitive Position 2011

Coin SpA, Gruppo in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 2 Coin SpA, Gruppo: Coin in Padova

PRIVATE LABEL

  • Summary 15 Coin SpA, Gruppo: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 16 Coin SpA, Gruppo: Competitive Position 2011

CONAD - Consorzio Nazionale Dettaglianti Scrl in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 3 CONAD: CONAD in Padova

PRIVATE LABEL

  • Summary 19 CONAD – Consorzio Nazionale Dettaglianti Scrl: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 CONAD – Consorzio Nazionale Dettaglianti Scrl: Competitive Position 2011

Coop Italia scarl in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 23 Coop Italia Scarl: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 24 Coop Italia Scarl: Competitive Position 2011

CRAI scarl in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 27 CRAI scarl: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 28 CRAI scarl: Competitive Position 2011

Despar Italia SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 4 Despar Italia: Interspar in Padova
  • Chart 5 Despar Italia: Interspar in Padova

PRIVATE LABEL

  • Summary 31 Despar Italia: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Despar Italia: Competitive Position 2011

Esselunga SpA - Supermercati Italiani in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 29 Esselunga SpA: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Esselunga SpA – Supermercati Italiani: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Esselunga SpA – Supermercati Italiani: Competitive Position 2011

Euronics Italia SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 39 Euronics Italia: Competitive Position 2010

Eurospin Italia Spa in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 42 Eurospin Italia SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 43 Eurospin Italia SpA: Competitive Position 2011

Finiper SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 46 Finiper SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 47 Finiper SpA: Competitive Position 2011

IKEA Italia SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 50 IKEA Italia SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 51 IKEA Italia SpA: Competitive Position 2011

Interdis S Cons SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 54 Interdis S Cons SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Interdis S Cons SpA: Competitive Position 2011

Pam SpA, Gruppo in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 6 Pam SpA, Gruppo: In’s in Padova
  • Chart 7 Pam SpA, Gruppo: In’s in Padova

PRIVATE LABEL

  • Summary 58 Pam SpA, Gruppo: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 59 Pam SpA, Gruppo: Competitive Position 2011

Rewe Italia in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 8 Rewe Italia: Billa

PRIVATE LABEL

  • Summary 62 Rewe Italia: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 63 Rewe Italia: Competitive Position 2011

Selex Gruppo Commerciale Srl in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 9 Selex Gruppo Commerciale Srl: DPiù in Padova

PRIVATE LABEL

  • Summary 66 Selex Gruppo Commerciale Srl: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 67 Selex Gruppo Commerciale Srl: Competitive Position 2011

SISA - Società Italiana Supermercati Associati scarl in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 70 SISA – Società Italiana Supermercati Associati scarl: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 71 SISA – Società Italiana Supermercati Associati scarl: Competitive Position 2011

Società Italiana Distribuzione Moderna SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 74 Società Italiana Distribuzione Moderna SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 75 Società Italiana Distribuzione Moderna SpA: Competitive Position 2011

Unieuro SpA in Retailing (Italy)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 78 Unieuro SpA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 79 Unieuro SpA: Competitive Position 2010

Apparel Specialist Retailers in Italy - Category Analysis

HEADLINES

TRENDS

  • Since the 2008-2009 recessions, Italian consumers have been reducing their expenditure as a result of the difficult economic situation which has enveloped the country. As consumers remained unsure about their futures in terms of job and salary security in 2011, their expenditure on apparel was negatively affected. In addition, the country suffers from structural problems in its business framework, as the Italian economy is based on small and medium sized family-based companies. Players such as these do not invest enough in innovation and research, and are becoming less competitive as, in panic; they have cut costs and therefore investment in innovation and design.

CHANNEL FORMATS

  • Chart 10 Apparel Specialist Retailers: Stefanel in Padova
  • Chart 11 Apparel Specialist Retailers: Stefanel in Padova

CHANNEL DATA

  • Table 30 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 32 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 36 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Italy - Category Analysis

HEADLINES

TRENDS

  • In 2011, unemployed people found in direct selling a good way to keep their living standards. This is an established trend, with their long having been a close correlation between rising unemployment and an increase in the direct selling workforce.

COMPETITIVE LANDSCAPE

  • Vorwerk led the market in 2011, with a 24% value share. Folletto was its most important brand with an 18% value share, while Vorwerk Bimby had 6%. Vorwerk Bimby is a multifunctional kitchen machine, while Folletto is a hand-held vacuum cleaner with many extra features. Avon Italia maintained its second position, with 10% of value.

PROSPECTS

  • Avedisco, the Italian direct sellers association, is keen to introduce tighter rules for the channel, following one of its member companies having been charged with illicit procedures in its business. The company, FMR Art’è, was accused of promising free books before booking appointments, despite the books not actually being free.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2006-2011
  • Table 39 Direct Selling by Category: % Value Growth 2006-2011
  • Table 40 Direct Selling Company Shares by Value 2007-2011
  • Table 41 Direct Selling Brand Shares by Value 2008-2011
  • Table 42 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Italy - Category Analysis

HEADLINES

TRENDS

  • DIY, home improvement and garden centres achieved positive growth in terms of value sales in 2011, rising by 2%. One of the main reasons why this channel maintained its position is the cocooning trend, as consumers abstained from expensive foreign trips or purchases, and instead invested in their quality of life at home. Moreover, due to the rise in the unemployment rate and the resulting reduction in disposable incomes, many Italian consumers decided to save money by doing odd jobs themselves in their home, having more free time available. Sales in 2011 were also aided by weather conditions, as the first half of 2011 saw very mild temperatures, allowing people to spend more time outdoors and to develop their gardening ideas.

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Italy - Category Analysis

HEADLINES

TRENDS

  • Sales of electronics and appliance specialist retailers registered positive performances in 2010 and in 2011 following a number of years of decline. The channel saw a steady performance by domestic electronic appliances, contributing to value growth of 2%, thanks to competitive prices compared to grocery retailers, to a wide offer and to targeted promotions on products seeing strong demand, such as dishwashers. The consumer electronics category performed well in 2010 and 2011, and, according to industry sources, was not greatly affected by the economic crisis. This was due to two positive performances by LED TVs and smartphones, while PCs and traditional mobiles did less well. Growth for electronics retailers was also aided by categories such as music, video games, and computer software and hardware. Alongside with store retailing sales increase in 2011, internet retailing also continued to grow, meaning that these two channels could develop in parallel.

CHANNEL FORMATS

  • Chart 12 Electronics and Appliance Specialist Retailers: Trony in Padova

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Italy - Category Analysis

HEADLINES

TRENDS

  • Unlike certain other categories within retailing, furniture and furnishings stores registered stability in 2010 and are declining in 2011. While there has been a slight increase in consumer confidence, the unemployment rate remains high, restricting average household disposable incomes. Lower disposable incomes and a slowdown in the housing market led to a decision by many Italians to postpone renovation plans, although at the same time, people have generally been more inclined to purchase new furniture and furnishings, as a sign of a new start after a period of crisis. More expensive items have sold less well, as consumers searching for new furniture have opted for stores which feature lower prices, either permanently or as a result of frequent sale promotions. This restricted value growth to some extent. Consequently, 2011 saw some stagnation in sales in current value terms, with a slight decline to €13.5 billion

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Italy - Category Analysis

HEADLINES

TRENDS

  • In 2011, the Italian grocery category continued to witness a relatively poor performance in value sales, with Italian consumers increasingly moving away from expensive discretionary spending, rationalising their food and non-food shopping increasingly, and looking for value-for-money and discounted prices. Overall, monthly grocery shopping trips among Italian consumers increased in 2011, as in 2010, while spending per trip declined, meaning that customers are losing the habit of doing big shopping trips and are leaning more towards impulse shopping when items are needed. At the same time, consumers have been shopping in more stores, looking for deals. Retailers’ focus on store brands, targeted offers and price cuts helped keep spending levels in check by driving more value for shoppers.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 13 Modern Grocery Retailing: Billa in Padova
  • Chart 14 Modern Grocery Retailing: Punto Sma in Padova
  • Chart 15 Modern Grocery Retailing: Agip in Padova
  • Chart 16 Traditional Grocery Retailing: Independent Food/Drink/Tobacco Specialist in shopping Mall in Ancona

COMPETITIVE LANDSCAPE

  • The Italian grocery retailing category is dominated by strong domestic players, notably Coop and CONAD. The five leading companies increased their value shares in 2011, as they benefit from wide distribution networks, a broad range of private label products and good reputations. Other important domestic companies are Esselunga, SISA and Interdis S Cons SpA, while among the important international players are Auchan Group SA (Auchan, Iper Simply, Punto Sma and Simply Market), Carrefour SA (Carrefour hypermarkets, Carrefour Express and Carrefour Market) and the Rewe Group (Billa, Penny Markt/Mondo, Billa Superstore, Uni), which is moving its core business mainly towards discounters.

PROSPECTS

  • Italy’s persistent high unemployment rate might make economic recovery slower than previously thought. Even though economic conditions should improve over 2011-2016, consumers are likely to remain focused on value and guaranteed quality, and will look to channels and retailers which can provide them with high quality and low-cost products in grocery and household essentials. The important distinction will no longer be between private labels and manufacturers’ brands, but between top class and secondary brands. Overall, convenience stores, hypermarkets and supermarkets will face increased competition from discounters. Cut-price promotions are expected to rise, as well as private label’s popularity. At the same time, the grocery channel might experience an increasing segmentation between low-cost grocery outlets and premium speciality food stores, enabling independent grocery retailers in traditional grocery to continue to flourish if the correct strategies are applied.

CHANNEL DATA

  • Table 68 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 69 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 70 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 71 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 72 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 73 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Italy - Category Analysis

HEADLINES

TRENDS

  • With the economic slowdown continuing in 2011, consumers shied away from expensive discretionary spending, such as overseas vacations, spa treatments and dining at restaurants. Affordable indulgences were sought by many in the form of cosmetics and toiletries that provide a feel-good effect without straining personal finances. Another factor contributing to the interest in cosmetics and personal care products is the wellness trend, where Italians are increasingly more interested, especially after years of stressful lifestyles, in reaching a physical and psychological balance, and are willing to spend on OTC products and dietary supplements, taking the holistic view that it is better preventing rather than curing after.

COMPETITIVE LANDSCAPE

  • The health and beauty specialist retailers channel is very fragmented in Italy, with the vast majority of overall health and beauty specialist retailers’ value sales accounted for by small and independent retailers in 2011. Chemists/pharmacies remains the most fragmented, with national law broadly stating that each pharmacy must have its own pharmacist owner. Only Alliance Boots is managing to expand gradually with a parapharmacies chains, as it belongs to a well-recognised and established international name. With a marginal 1% value share, Gottardo, owner of the Acqua e Sapone retailing chain, remained the overall category leader in 2011, thanks to its 710 outlets and its established leadership in the drugstores category. Limoni ranked second, the owner of the most popular perfumeries chain in Italy. It was followed by Salmoiraghi & Viganò SpA and Schlecker Italia.

PROSPECTS

  • Competition in pharmacies/chemists and parapharmacies/drugstores is likely to lead to lower prices, which will, in turn, weaken value sales. Even more significant will be the entry of supermarkets and hypermarkets in OTC healthcare, while Italian grocery retailer chains aim to gain large shares of OTC sales. Esselunga, for example, expanded its in-store pharmacies in the latter part of the review period. The opening of new pharmacy corners by Esselunga, as well as by other grocery retailers, is very likely over the forecast period, which will take some sales from traditional pharmacies.

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 76 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Italy - Category Analysis

HEADLINES

TRENDS

  • Homeshopping has not been as badly affected by the tough economic scenario. While Italian consumers have reduced their purchasing frequency within traditional retailing, homeshopping operators have increased their presence through TV and catalogues, with Bofrost, for example, managing to increase its market share.

COMPETITIVE LANDSCAPE

  • Bofrost led value sales in homeshopping in 2011, with a 15% value share. Bofrost is a food operator, which is one of the segments where homeshopping has been successful, as Italian consumers particularly appreciate the idea of having a trusted person to deal with for any purchasing.

PROSPECTS

  • Retailers are not investing in home delivering but specialised companies are, hence the channel could definitely grow, especially thanks to TV as images are much more convincing and successful than catalogues, and much more immediate than internet retailing, which needs people to be actively looking for something, while through homeshopping people are passively exposed to advertising.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2006-2011
  • Table 83 Homeshopping by Category: % Value Growth 2006-2011
  • Table 84 Homeshopping Company Shares by Value 2007-2011
  • Table 85 Homeshopping Brand Shares by Value 2008-2011
  • Table 86 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Italy - Category Analysis

HEADLINES

TRENDS

  • Internet retailing experienced growth of 22% in value terms in 2011, in line with review period CAGR of 21%. Consumers are increasingly comfortable making purchases on-line in different categories, as they can see the advantages of saving time and comparing a range items and prices.

COMPETITIVE LANDSCAPE

  • In 2011, Amazon led internet retailing sales, with a share of 8%. Its leadership is due to the brand loyalty that this website has acquired during the years, even when it did not have a local website with an IT domain. Amazon offers a very wide variety of products, both used products and new ones, and benefits from product reviews and being very user friendly. Amazon experienced the largest increase in share in internet retailing in 2011, almost doubling its share from the previous year.

PROSPECTS

  • Consumers, manufacturers and retailers are all seeking to exploit the potential of internet retailing. Consumers are attracted by the possibility of saving time, and especially by the possibility of making price and product comparisons. Manufacturers are benefiting from being able to sell directly to consumers, while store-based retailers can expand their presence through internet retailing. Because of these three aspects internet retailing is predicted to post a constant value CAGR of 11% between 2011 and 2016.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2006-2011
  • Table 89 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 90 Internet Retailing Company Shares by Value 2007-2011
  • Table 91 Internet Retailing Brand Shares by Value 2008-2011
  • Table 92 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 93 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Italy - Category Analysis

HEADLINES

TRENDS

  • Sales declined by 1% in 2011, well above the -3% CAGR in the review period. The decline in household disposable incomes led to an increase in competition among store-based retailers and between such operators and internet retailing, therefore both independent and retail chains, in order to survive, focused on customers’ needs and tastes, delivering innovation and personalisation in terms of advertising and post-purchase service and assistance, to encourage customers to continue to buy discretionary items.

CHANNEL DATA

  • Table 94 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Italy - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers continued to suffer a decline in retail value sales in 2011, with a -1% decrease and declines in the number of outlets and in selling space. This was mainly the result of the acquisition of the Upim concept by Coin. In line with Coin’s expansion strategy, after acquisition, many Upim outlets were converted into either OVS Industry apparel specialist outlets or the Coin department store format. The result was an adjustment from customers to different shopping settings and situations, with Department stores increasing their penetration in outlets terms from previous year and maintaining sales and variety stores losing only partially in outlets terms and proportionally in sales terms, avoiding major drops in sales per outlet. In addition, according to industry sources, consumers are looking elsewhere for good value-for-money alternatives and modern indoor outlook, such as in OVS Industry.

COMPETITIVE LANDSCAPE

  • In 2011, Gruppo Coin retained its leading position, strengthening its value share in mixed retailers to 19%. Coin derives its leadership from the department stores category, where the company accounted for 67% of value sales in 2010 and 2011. In 2010, Gruppo Coin started to operate within the variety stores category, thanks to the acquisition of the Upim brand from its rival La Rinascente. According to the integration plan, a significant number of Upim stores are being converted into Coin, OVS Industry specialised retailers and Upim Pop stores. However, all stores managed via franchising agreements will maintain the Upim brand name.

PROSPECTS

  • The acquisition of Upim by Gruppo Coin is expected to see the revitalisation of the retail brand through store and product transformations. While a number of Upim stores were converted into Coin and specialised retailers OVS Industry in 2010 and in 2011, the company still plans to improve the product range for the remaining part of the Upim network. Successful realignment of this retailing offer could help to drive more growth in mixed retailers over the forecast period. At the same time, Coin has indicated its intention to open more outlets in Italy over the forecast period, with a store targeted for every major city in Italy.

CHANNEL FORMATS

  • Chart 17 Mixed Retailers: Oviesse in Padova
  • Chart 18 Mixed Retailers: Upim in Padova

CHANNEL DATA

  • Table 102 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 104 Mixed Retailers Company Shares by Value 2007-2011
  • Table 105 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 106 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 107 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 108 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Italy - Category Analysis

HEADLINES

TRENDS

  • Vending posted growth of 4% in 2011, lightly lower than the review period CAGR of 5% l. This slowdown was mostly due to the adverse economic scenario, which pushed consumers to cut their spending, particularly on unnecessary products, which includes most vending products. Companies are trying to boost growth further, aiming to increase the machines’ appeal by covering them with advertising materials for the products.

COMPETITIVE LANDSCAPE

  • The leading company in 2011 was Gruppo Argenta, with a value share of 34%. The company owes its success to its heavy investment in research, in an attempt to improve the mechanisms and materials used to build machines. Other leading companies within vending are Emilia IVS Srl, with 12%, and Buonristoro Vending Group, with 2% of the category.

PROSPECTS

  • The economic downturn could lead to the closure of many retail outlets located in the busiest areas, as they are the most expensive in terms of rent so the most likely to close if sales fall. Because vending machines are located often in these very busy areas, the channel is expected to benefit from outlet closures.

CHANNEL DATA

  • Table 110 Vending by Category: Value 2006-2011
  • Table 111 Vending by Category: % Value Growth 2006-2011
  • Table 112 Vending Company Shares by Value 2007-2011
  • Table 113 Vending Brand Shares by Value 2008-2011
  • Table 114 Vending Forecasts by Category: Value 2011-2016
  • Table 115 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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