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Country Report

Retailing in Kenya

May 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Kenya with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Kenya, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Kenya for free:

The Retailing in Kenya market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Kenya?
  • Who are the leading retailers in Kenya?
  • How is retailing performing in Kenya?
  • What is the retailing environment like in Kenya?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Bright future as the economy looks set to rebound

As the effects of the global economic crisis fade, a return to improving sales for most retail outlets can be expected. The ongoing drought and high inflation that are leading to increases in the cost of production and the erosion of purchasing power will abate, and the market will pick up again by 2011. Major retail outlets will continue to cease to own real estate and become tenants instead. Over the forecast period, as major commercial developments are built, especially in mid- to upmarket residential areas, supermarkets will come on board as anchor tenants, which will attract the majority of foot traffic to the development. In addition, the improved political landscape, encapsulated by the promulgation of a new constitution in August 2010, will have a positive effect on the economy as a whole. Its specific impact on retailing is yet to be seen, however.

Kenya’s retailing market grows and keeps up with modern trends

Retailing in Kenya grew over 2010, with most channels experiencing an increase in growth. There has been a spate of new store openings to attract the upwardly-mobile middle-classes. Modern grocery outlets are slowly taking over the market. Traditional channels, such as roadside kiosks, which were heavily involved in bulk breaking - ie buying multipacks from other retailers and then re-selling each unit as a separate product - have been overtaken by modern outlets which offer a wider product variety and greater convenience. There is a trend developing whereby major retail outlets, rather than owning their own premises and other real estate, are instead becoming tenants.

Various formats are perceived and used differently by consumers

Non-store retailing employs multi-level marketing techniques which involve several individuals operating relatively autonomous outfits with sales representatives. Non-store retailing exerts a minimal influence in Kenya and does not contribute much to overall retail. Consumers generally prefer store-based retailing where they can go in and actually see the products they are buying. Non-store retailing products tend to be higher in price. Producers charge a premium for selling what are mainly imported goods through this channel.

The global financial crisis makes 2010 a difficult year for Kenya

The country has been through a rough past two years due to a rather volatile political environment, as well as the influence of various socio-economic problems relating to drought and economic production. The effects of the global financial crisis started to make themselves felt from the beginning of 2010 in Kenya as high inflation and increases in production and raw material costs added grist to the mill. Erosion of consumer purchasing power has resulted in consumers trading down and reducing their non-essential spending. Furthermore, rising costs of production and increased inflation have resulted in more expensive products on the shelves. However, stabilisation of the political environment thereafter has already begun to show in the reduction of inflation.

Global economic recovery having a positive impact

The global economy is not out of the woods yet, but the trend is generally positive. This, coupled with the growth of the Kenyan economy in 2010, which was largely insulated from the global crisis, casts a bright light on the future of the market. The local drought of early 2011, as well as unrest in North Africa, which has negatively affected global oil prices, will put a damper on the growth of the economy and the market in the near future, as demonstrated by rising inflation in the country and a high cost of living.

Table of Contents

Table of Contents

Retailing in Kenya - Industry Overview

EXECUTIVE SUMMARY

Bright future as the economy looks set to rebound

Kenya’s retailing market grows and keeps up with modern trends

Various formats are perceived and used differently by consumers

The global financial crisis makes 2010 a difficult year for Kenya

Global economic recovery having a positive impact

KEY TRENDS AND DEVELOPMENTS

Economic conditions

Government Regulation

Foreign Direct Investment

Demographic changes

Middle-class in Kenya shrinks but is poised to bounce back

Developments in Information and Communications Technology

MARKET DATA

  • Table 1 Sales in Retailing by Category: Value 2005-2010
  • Table 2 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 3 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 4 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 6 Retailing Company Shares: % Value 2006-2010
  • Table 7 Retailing Brand Shares: % Value 2007-2010
  • Table 8 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 9 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 10 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 11 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash and Carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Kenya - Company Profiles

Bata Ltd in Retailing (Kenya)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Bata Ltd: Competitive Position 2010

Nakumatt Holdings Ltd in Retailing (Kenya)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 7 Nakumatt Holdings Ltd: Competitive Position 2010

Tile & Carpet Center in Retailing (Kenya)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 10 Tile & Carpet Center: Competitive Position 2010

Tusker Mattresses in Retailing (Kenya)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 13 Tusker Mattresses: Competitive Position 2010

Uchumi Supermarkets Ltd in Retailing (Kenya)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 16 Uchumi Supermarkets Ltd: Competitive Position 2010

Grocery Retailers in Kenya - Category Analysis

HEADLINES

TRENDS

  • The continuing impact of the economic downturn experienced since the second quarter of 2008 was a big factor in the grocery retailing channel in 2010, forcing them to increase discounts and cut costs. However, the resurgence of the local and global economy was good for retailers as the economy rebounded in 2010 thus the channel registered growth of 6%.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Nakumatt Holdings Ltd led grocery retailing in 2010 with sales of KES32 billion and a 9% value share. The company also leads the supermarket channel thanks to an aggressive marketing strategy and prudent cash flow and financial management. By reducing overheads through leasing rather than owning its assets, the company is able to remove depreciation from its books, a major factor in its financial health. The company maintained its expansion agenda by buying out competitor Woolmart in Q1 2010 and absorbing its hypermarkets which were then renamed. This increased Nakumatt’s outlets in the country by four, thus safeguarding its leading position in hypermarkets

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 12 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 13 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 14 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 15 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 16 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 17 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Non-Grocery Retailers in Kenya - Category Analysis

HEADLINES

TRENDS

  • Due to the success of some of the main supermarket chains, non-grocery retailers are increasingly opening shops within shopping centres. In 2010, the channel achieved current value growth of only 2% as it was negatively affected by the economic slump.

COMPETITIVE LANDSCAPE

  • Tile & Carpet Center led non-grocery retail in 2010 thanks to aggressive marketing and a hugely successful and popular annual sale, which attracts thousands to its stores every year. This company also registered the strongest increase in sales in 2010 as a result.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 18 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 19 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 20 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 21 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 22 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015

Non-Store Retailing in Kenya - Category Analysis

HEADLINES

TRENDS

  • Non-store retailing typically employs a multi-level marketing technique primarily in the direct selling channel, which involves several individuals operating relatively autonomous outfits as/with sales representatives.

COMPETITIVE LANDSCAPE

  • Two companies lead the category - GNLD Kenya and Tianshi Kenya. Both are direct selling outfits that use multi-level marketing models. Other than these, there has not been much activity in this channel. The general belief is that these are Ponzi-like schemes and many Kenyans are suspicious of such multi-level marketing schemes, particularly since the collapse of several Ponzi schemes in the country in late 2008.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 24 Sales in Non-Store Retailing by Category: Value 2005-2010
  • Table 25 Sales in Non-Store Retailing by Category: % Value Growth 2005-2010
  • Table 26 Non-Store Retailing Company Shares: % Value 2006-2010
  • Table 27 Non-Store Retailing Brand Shares: % Value 2007-2010
  • Table 28 Forecast Sales in Non-Store Retailing by Category: Value 2010-2015
  • Table 29 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price excl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price excl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price incl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices % growth
  • Retail value retail selling price excl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices % growth
  • Retail value retail selling price incl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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