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Country Report

Retailing in Pakistan

Feb 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Recovery in progress but 2011 still hit by terrorism and inflation

Retailing continued on the path to growth as the economy slowly recovered from the floods and its economic slump in 2009 and 2010. Consumers showed signs of increased spending capacity in 2011 compared to the previous two years. However, growth in retailing and consumer spending was still negatively affected by irregular bouts of terrorism and continuing high levels of inflation. Businesses and people’s daily lives were hit by instability in the major business hub of Karachi for prolonged periods throughout 2011 due to growing violence and acts of terrorism. Inflation levels remained high, mainly due to the rise in the cost of raw materials, fuel and electricity in 2011.

Modern grocery retailers are frequented more

With increasing urbanisation and growth of outlets amongst modern grocery retailers, more consumers started to rely on this channel for their regular grocery needs. Rising awareness of the convenience and economic advantage offered by these retailers, coupled with their increasing presence has contributed to this trend. Foreign brands such as Hyperstar, as well as local enterprises like City Supermarket have both made great efforts to achieve visibility and win over the loyalty of consumers. While foreign brands enjoy brand recognition and visibility, local businesses have also been successful in turning location and convenience to their advantage.

Non-grocery retailing trumps grocery retailing again

Non-grocery retailing had a faster growth rate than grocery retailing in current value terms over the review period. A move towards non-essential items in terms of consumer spending is the natural step forward for the population which is experiencing a rise in the standard of living and more disposable income in their hands to spend. This led to strong growth for non-grocery retailers as well as the non-grocery channels of mixed retailers such as supermarkets and hypermarkets.

Much fragmentation, but a few enterprises stand out

Retailing in Pakistan remains highly fragmented and is dominated by small retailers which compete within their own geographic areas in terms of price, consumer loyalty, location and range of products available. Large retail stores are still mainly found in the major cities where there is a higher concentration of middle and upper-income consumers who can afford to buy products in bulk with their regular stream of income. Nevertheless, a few local enterprises and retailing brands such as Bata, Chenab Group, Service, Gourmet, Utility Store Corp and Canteen Store Department stand out for having presence across the country and brand recognition with a large number of consumers across different economic and social classes.

Retailing on the road to recovery

The economy recovered slowly before being hit by violence in Karachi and the global downturn in light of the US debt rating downgrade. However, recovery is expected to continue in the forecast period as the global economy stabilises and domestic issues in Pakistan get resolved. Although inflation is currently in decline, it may spike again due to unforeseen circumstances including adverse weather conditions, natural disasters and changes in global demand. Other factors which may impede retailing include terrorism, corruption, and general domestic turmoil.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Pakistan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Pakistan, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Pakistan for free:

The Retailing in Pakistan market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Pakistan?
  • Who are the leading retailers in Pakistan?
  • How is retailing performing in Pakistan?
  • What is the retailing environment like in Pakistan?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Pakistan - Industry Overview

EXECUTIVE SUMMARY

Recovery in progress but 2011 still hit by terrorism and inflation

Modern grocery retailers are frequented more

Non-grocery retailing trumps grocery retailing again

Much fragmentation, but a few enterprises stand out

Retailing on the road to recovery

KEY TRENDS AND DEVELOPMENTS

Retailers face energy crisis, terrorism threats and inflation worries

Government fails to make any improvements via regulation

Foreign investment falls in these uncertain times

Demographic changes

Concept stores making an impact

Internet retailing introduced in niche categories

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Retailing Company Shares: % Value 2007-2011
  • Table 8 Retailing Brand Shares: % Value 2008-2011
  • Table 9 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash-and-carry

  • Table 13 Cash-and-carry: Sales Value 2006-2011
  • Table 14 Cash-and-carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Pakistan - Company Profiles

Canteen Stores Department in Retailing (Pakistan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Canteen Stores Department: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Canteen Stores Department: Competitive Position 2011

Carrefour MAF Hypermarkets Pakistan (Pvt) Ltd in Retailing (Pakistan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 8 Carrefour MAF Hypermarkets Pakistan (Pvt) Ltd: Competitive Position 2011

Imtiaz Supermarket in Retailing (Pakistan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 11 Imtiaz Supermarket: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Imtiaz Supermarket: Competitive Position 2011

PSO Outlets Ltd in Retailing (Pakistan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 15 PSO OUTLETS LTD: Competitive Position 2011

Waqar Traders Pvt Ltd in Retailing (Pakistan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 18 Waqar Traders Pvt Ltd: Competitive Position 2011

Grocery Retailers in Pakistan - Category Analysis

HEADLINES

TRENDS

  • There was no notable shift in the grocery retailing market as compared to the review period, in terms of how the businesses operate or how consumers shop for groceries, in 2011.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 1 Modern Grocery Retailers: City Supermarket in Rawalpindi

COMPETITIVE LANDSCAPE

  • Utility Store Corp of Pakistan led grocery retailers during 2011 with a value share of 41%. The company operates 5,700 outlets in Pakistan during 2011, an increase of 50 outlets over 2010. The wide spread of its outlets across Pakistan makes it convenient for consumers to easily access the company’s outlets.

PROSPECTS

  • Grocery retailing in Pakistan is expected to increase at a constant value CAGR of 19% over the forecast period. The main driver of growth will be the expansion of modern grocery retailing channels. As urbanisation in Pakistan is likely to continue apace over the forecast period, modern grocery retailing will continue to enjoy high growth.

CHANNEL DATA

  • Table 15 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 16 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 17 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 18 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 20 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Non-Grocery Retailers in Pakistan - Category Analysis

HEADLINES

TRENDS

  • Due to growth of the Pakistani population and rising levels of disposable income, almost all non-grocery retailing channels enjoyed strong growth in 2011. With higher incomes, consumers have more to spend on non-essential items such as non-grocery products. Pakistani consumers are becoming more brand conscious and more willing to pay for high quality products. This is partly the result of a growing middle class. As a result, specialist retailers and department stores gained popularity throughout the review period.

COMPETITIVE LANDSCAPE

  • Non-grocery retailing in Pakistan is very fragmented with many retailers covering different product areas. Canteen Stores Department (CSD) is one of the leading non-grocery retailers. Run by the Pakistani Ministry of Defence, CSD serves a large and targeted customer base encompassing the personnel of the Pakistani Armed Forces, residents of Cantonment Board areas and the general public.

PROSPECTS

  • As the economic situation improves in Pakistan, non-grocery retailing is likely to experience strong growth over the forecast period. Falling inflation is also expected to boost consumer spending.

CHANNEL FORMATS

  • Chart 2 Non-Grocery Retailers: ECS in Rawalpindi
  • Chart 3 Non-Grocery Retailers: Outfitters in Rawalpindi

CHANNEL DATA

  • Table 21 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 22 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 23 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 24 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 25 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016

Non-Store Retailing in Pakistan - Category Analysis

HEADLINES

TRENDS

  • Sales through non-store retailing channels in Pakistan remain negligible. However, non-store retailing is gaining popularity due to higher penetration of modern communication technology such as cable television and the internet. The expansion of cable television, particularly into Pakistan’s rural areas, has created opportunities to increase the customer base for homeshopping through television homeshopping. Internet retailing is growing, particularly among the younger generation of white collar workers, as these consumers are more likely to hold credit cards and are more likely to be internet savvy and open to the idea of making purchases online.

COMPETITIVE LANDSCAPE

  • As non-store retailing is still at a very early stage in Pakistan, there are no major players in this channel.

CHANNEL PROSPECTS

CHANNEL DATA

  • Table 27 Sales in Non-Store Retailing by Category: Value 2006-2011
  • Table 28 Sales in Non-Store Retailing by Category: % Value Growth 2006-2011
  • Table 29 Non-Store Retailing Company Shares: % Value 2007-2011
  • Table 30 Non-Store Retailing Brand Shares: % Value 2008-2011
  • Table 31 Forecast Sales in Non-Store Retailing by Category: Value 2011-2016
  • Table 32 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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