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Country Report

Retailing in Portugal

Aug 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Non-store retailing outperforms store-based retailing in 2011

Non-store retailing channels, comprising internet retailing, direct selling, vending and homeshopping, overall saw stronger development in 2011, posting 5% current value growth, compared with a 1% decline for store-based retailing. However, all channels within non-store retailing declined in current value terms in 2011 with the exception of internet retailing, which posted robust double-digit (23%) current value growth, and direct selling, which posted 2% growth. Internet retailing is taking value sales away from the homeshopping channel in particular, as well as store-based retailing. The rapid development of technology and the fast pace of life of modern consumers supported the strong growth of internet retailing. Nonetheless, store-based retailing still accounted for the bulk of consumer expenditure in retailing in Portugal up to 2011.

Price and convenience drive decisions to purchase

In 2011, Portuguese consumers looked for reasonable prices and convenience. The economic context was still unfavourable to superfluous expenses and consequently consumers needed to control their budgets. At the same time, consumers are leading increasingly stressful lifestyles and have less time for shopping. Internet retailing was able to assimilate these two factors helping it to become the best performing channel in 2011. For some products and on some occasions, consumers were also receptive to extra personal advice and further conviviality during the purchasing act, reasons which were behind growth in direct selling.

Independent small grocers continues to decline

Outlets of independent small grocers continued to disappear in 2011, due to financial difficulties and the inability to remain competitive against large chains. Most of them were forced to either completely exit the market, or join a chain under a franchise agreement to be able to continue operating. The main causes of these difficulties were higher expenses for stores, and problems in getting loans.

Chains to expand despite poor economic outlook

Retailing growth is expected to be flat at best in constant value terms during the forecast period, as a result of the only slow economic recovery in Portugal and continuing uncertainty. Nonetheless, foreign retailers, such as Lidl, Hennes & Mauritz (H&M) AB, Leroy Merlin and IKEA will be looking to increase their presence in the country, with more outlets planned to open. The expansion of these value-driven retailers will continue to pose significant competition for domestic companies.

Uncertainty about economic future

Only economic recovery will fully determine the dynamism of the market and as the forecasts are not very optimistic, it will take some time for the economic measures taken by the government in 2011 to have a real effect. Moreover, the economy will also be affected by the international markets and European economic policies, which will become increasingly strict as far as debt is concerned. Nonetheless, during the second half of the forecast period, the economy will show some signs of improvement and consequently an improvement in Portuguese consumers’ consumption patterns.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Portugal with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Portugal, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Portugal for free:

The Retailing in Portugal market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Portugal?
  • Who are the leading retailers in Portugal?
  • How is retailing performing in Portugal?
  • What is the retailing environment like in Portugal?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Portugal - Industry Overview

EXECUTIVE SUMMARY

Non-store retailing outperforms store-based retailing in 2011

Price and convenience drive decisions to purchase

Independent small grocers continues to decline

Chains to expand despite poor economic outlook

Uncertainty about economic future

KEY TRENDS AND DEVELOPMENTS

Uncertain economic conditions affect retailing

Internet retailing benefits from growing popularity

Government regulation

Private label continues to increase in popularity as budgets are squeezed

The “Buy Portuguese” trend is increasing

Slowdown in new openings of shopping centres and further customer proximity

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Sales Value 2006-2011
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Portugal - Company Profiles

Adeo Groupe in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 Adeo Groupe: Aki

COMPETITIVE POSITIONING

  • Summary 4 Adeo Groupe: Competitive Position 2011

Auchan Group SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 7 Auchan Group SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Auchan Group SA: Competitive Position 2011

C & A-Modas Lda & C in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 11 C&A Modas e Cia: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 C&A Modas e Cia: Competitive Position 2011

Dia Portugal Supermercados SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 15 Dia Portugal Supermercados SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 16 Dia Portugal Supermercados SA: Competitive Position 2011

El Corte Inglés SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 2 El Corte Inglés - Grandes Armazéns SA: El Corte Inglés in Lisbon

PRIVATE LABEL

  • Summary 19 El Corte Inglés - Grandes Armazéns SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 El Corte Inglés SA: Competitive Position 2011

Galp Energia SGPS SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 3 Galp Energia SGPS SA: Galp in Lisbon

COMPETITIVE POSITIONING

  • Summary 23 Galp Energia SGPS SA: Competitive Position 2011

Grupo E Leclerq in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 4 Grupo E Leclerc: E Leclerc in Sintra (Lisbon area)

PRIVATE LABEL

  • Summary 26 Grupo E Leclerc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 27 Grupo E Leclerc: Competitive Position 2011

IKEA Portugal - Móveis e Decoração, Lda in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 30 IKEA Portugal, Móveis e Decoração, Lda: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 31 IKEA Portugal, Móveis e Decoração, Lda: Competitive Position 2011

Industria de Diseño Textil SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 34 Industria de Diseño Textil: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 35 Industria de Diseño Textil: Competitive Position 2011

ITMI - Norte Sul Portugal SA (Grupo Os Mosqueteiros) in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 5 ITMI Norte Sul Portugal SA (Grupo os Mosqueteiros): Bricomarché

PRIVATE LABEL

  • Summary 38 ITMI Norte Sul Portugal SA (Grupo os Mosqueteiros): Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 39 ITMI Norte Sul Portugal SA (Grupo os Mosqueteiros): Competitive Position 2011

Jerónimo Martins SGPS SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 6 Jerónimo Martins SGPS SA: Pingo Doce

PRIVATE LABEL

  • Summary 42 Jerónimo Martins SGPS SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 43 Jerónimo Martins SGPS SA: Competitive Position 2011

Lidl & Cia in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 7 Lidl & Cia: Lidl

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 46 Lidl & Cia: Competitive Position 2011

Media Saturn– Servicos de apoio administrativo LDA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 48 Media Saturn– Servicos de apoio administrativo Lda: Competitive Position 2011

PPR SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 51 PPR SA: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 52 PPR SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 53 PPR SA: Competitive Position 2011

Sonae Distribuição SGPS SA in Retailing (Portugal)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 56 Sonae SGPS: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 57 Sonae SGPS SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 58 Sonae SGPS SA: Competitive Position 2011

Apparel Specialist Retailers in Portugal - Category Analysis

HEADLINES

TRENDS

  • Apparel specialist retailers have faced tough times over recent years, as consumer confidence plunged as the recession hit. Despite some stability returning to limited parts of the economy, the overall situation remains tense in the country with unemployment rising, living costs increasing, tighter credit conditions and new austerity measures hitting. Consumer spending therefore remains low, with this the dominant influence on channel performance in 2011, as value sales registered a current value decline of 5%.

CHANNEL FORMATS

  • Chart 8 Apparel Specialist Retailers: Modalfa in Alcobaça

CHANNEL DATA

  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 32 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 33 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 36 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 38 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Portugal - Category Analysis

HEADLINES

TRENDS

  • Despite the negative effects of the economic recession, direct selling in Portugal still faced an increase compared with 2010. This is due because companies such as Avon and Oriflame have a good network of sellers. These are essentially women who see direct selling as a way to complement their salaries and it has been essential in maintaining a close relationship with consumers, thus helping to boost sales particularly at a time of growing unemployment.

COMPETITIVE LANDSCAPE

  • In 2011, Avon Cosméticos and Oriflame Portugal, which are beauty and personal care sellers, held the leading positions within direct sellers. Both players have a wide network of representatives in the cities they cover, which made them successful and helped to increase awareness amongst the customer base. Through these representatives, both companies also gained a better understanding of local consumer tastes and demands.

PROSPECTS

  • Direct selling in Portugal is likely to increase further, as Portuguese consumers work longer hours, and convenience becomes one of the most important issues influencing shopping patterns. In addition, expected new product launches in a variety of product categories will help to attract new consumers.

CHANNEL DATA

  • Table 39 Direct Selling by Category: Value 2006-2011
  • Table 40 Direct Selling by Category: % Value Growth 2006-2011
  • Table 41 Direct Selling Company Shares by Value 2007-2011
  • Table 42 Direct Selling Brand Shares by Value 2008-2011
  • Table 43 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 44 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Portugal - Category Analysis

HEADLINES

TRENDS

  • The Portuguese economic crunch continued to impact DIY, home improvement and garden centres in the country during 2011 as household budgets remained tight. The diminishing housing market led some consumers towards improving their existing homes rather than move, especially as there was also a decline in new builds. Overall, however, the channel recorded a 1% fall in total value sales with demand turning to special offers and only essential purchases.

CHANNEL FORMATS

  • Chart 9 DIY, Home Improvement and Garden Centres: AKI in Caldas da Rainha
  • Chart 10 DIY, Home Improvement and Garden Centres: Bricomarché in Caldas da Rainha

CHANNEL DATA

  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 46 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 47 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 52 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Portugal - Category Analysis

HEADLINES

TRENDS

  • Electronics and appliances specialist retailers registered negative growth in 2011 as value sales declined by 2%. As the economic crisis continues to have a highly negative effect on consumer purchasing power, many electronics and electrical appliances purchases were deferred, which had a particularly negative effect on the performances of independent players. In addition, the rise in VAT from 21% to 23% which was levied in Portugal during 2011 negatively affected all electronics and appliance categories, leading to a particularly negative impact for electronics and appliance specialist retailers. Not only are all electronics and appliances taxed at the maximum rate, they are also on average more expensive than other secondary necessity products. Chained operators are better able to counter the unfavourable economic environment thanks to their capacity for investment in new outlet openings, advertising and promotion, which also helped to maintain sales during 2011, preventing further losses.

CHANNEL FORMATS

  • Chart 11 Electronics and Appliance Specialist Retailers: MediaMarkt in Lisbon

CHANNEL DATA

  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 54 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 55 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 60 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Portugal - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores has particularly suffered from the severe economic crisis that continues to develop in Portugal. The slump in construction of new homes and the difficulty consumers had in being able to afford to buy their own homes slowed the category. Furthermore, furniture is not an essential product, and thus consumers, who are currently more rational and careful in their expenditure, limited spending on such products.

CHANNEL FORMATS

  • Chart 12 Furniture and Furnishings Stores: Zara Home in Lisbon
  • Chart 13 Furniture and Furnishings Stores: Casa in Lisbon

CHANNEL DATA

  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 62 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 63 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 66 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 68 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Portugal - Category Analysis

HEADLINES

TRENDS

  • Grocery retailers saw a current value increase of 0.4% in 2011, with sales reaching €20.0 billion. With or without recession, consumers need grocery products and everyday goods. This was not a bad result, taking into account that the number of outlets declined by 4% to 37,453 outlets in 2011. Price and affordability were naturally more important in a time of recession and private label, which saw many new and appealing launches in 2011, strengthened its grip. The VAT on some products was also increased from 21% to 23% in January 2011, which meant that grocery retailers had to make an extra effort to change prices. Also, consumers paid attention to the new prices and made comparisons. As a result retailers were forced to keep prices competitive.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 14 Modern Grocery Retailers: Continente in Lisbon
  • Chart 15 Modern Grocery Retailers: Pingo Doce in Póvoa de Varim
  • Chart 16 Modern Grocery Retailers: Intermarché in Lourinhã
  • Chart 17 Traditional Grocery Retailers: Small Grocery Retailer in Lisbon

COMPETITIVE LANDSCAPE

  • Sonae Modelo Continente - Hipermercados and Jerónimo Martins - Distribuição de Produtos de Consumo continued to compete for the leading position in grocery retailing in 2011, with the former holding a 16% value share and the latter a 14% value share. Sonae has seen its value share decrease to the benefit of Jerónimo Martins. This was due to the latter company’s well-considered manoeuvring in a time of recession, as it took into account consumer demand for more affordable products, not only introducing special offers, but also including more appealing private label products in its range. Jerónimo Martins is well known for its quality private label. Both players are domestic companies.

PROSPECTS

  • In the short term, private label lines will be an important factor driving sales especially as the recession is expected to continue and Portuguese consumers continue looking to private label lines to find value for money. Also, in line with events in 2011, the main grocery retailers should continue to invest primarily in small formats over the forecast period. Discounters outlets are expected to increase at a 3% CAGR and supermarkets will see the fastest constant value CAGR of 1% in the forecast period.

CHANNEL DATA

  • Table 69 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 70 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 71 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 72 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 73 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 74 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Portugal - Category Analysis

HEADLINES

TRENDS

  • With the economic slowdown continuing in 2011, consumers shied away from expensive discretionary spending, such as overseas vacations, spa treatments and dining at restaurants. Affordable indulgences were sought by many in the form of cosmetics and toiletries that provide a feel-good effect without straining personal finances. Therefore, health and beauty specialist retailers is one of the channels that appeared to be less impacted by the financial meltdown, being one of the best performing channels amongst non-grocery retailers. Consumers made cutbacks in many areas of their budgets, but tended to focus on cutting back on big-ticket items before considering cutting back on cheaper items.

COMPETITIVE LANDSCAPE

  • Pearle Portugal, Unipessoal’s Multiopticas chain continued to lead health and beauty specialist retailers in Portugal in 2011 with sales value of €98 million. The main reason for the company’s leadership is that it operates 155 outlets throughout Portugal, the highest number of outlets of any company present in the channel. Furthermore, Multiopticas brand is a long-established and trusted player in the market with an extensive network of different-sized stores across the country. It is one of the most recognised and familiar sights in shopping centres and high streets. The company has also benefitted significantly from its constant discounting strategies, promotions and vouchers, particularly over the course of the recession as consumers cut down on spending.

PROSPECTS

  • Price competition is expected to increase within the channel during the forecast period, due to growing competition from hypermarkets, supermarkets and mixed retailers. Competition in pharmacies/chemists and parapharmacies/drugstores is likely to lead to lower prices, which will, in turn, weaken value sales. Even more significant will be increasing penetration of supermarkets and hypermarkets into OTC healthcare. Sonae Distribuição SGPS, for example, expanded its in-store parapharmacies Well’s in the latter part of the review period. The opening of new parapharmacies corners by Sonae as well as by other grocery retailers, is very likely over the forecast period, which will take some sales from traditional pharmacies.

CHANNEL FORMATS

  • Chart 18 Health and Beauty Specialist Retailers: Multiopticas in Lisbon
  • Chart 19 Health and Beauty Specialist Retailers: Perfumes & Companhia in Lisbon

CHANNEL DATA

  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 76 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 77 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 80 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 82 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Portugal - Category Analysis

HEADLINES

TRENDS

  • The primary threat faced by homeshopping is from internet retailing. For the majority of consumers, homeshopping is not as convenient or efficient as internet retailing, which provides a wider selection of products, allows consumers to be better informed before making a purchase, and often features competitive prices. As such, internet retailing is eroding homeshopping’s consumer base, whilst at the same time preventing new consumers from participating in homeshopping.

COMPETITIVE LANDSCAPE

  • Selecções Reader’s Digest led homeshopping in Portugal during 2011 with a 16% value share. Despite the decline in value share it experienced throughout the review period, the company is still in a good position. This is due to the fact that it engages in a high number of price promotions. However, the company’s recent insolvency and the restructuring process following that may have compromised confidence in the company.

PROSPECTS

  • Homeshopping is expected to see further declines over the forecast period, as the economic situation remains poor in Portugal. Consumer confidence is only expected to decline further as the full effects of new austerity measures are felt, which entail cuts in spending and services, wage freezes and higher taxes, all alongside rising food and energy prices, and record levels of unemployment. Further falls will be seen as consumers continue to turn away from homeshopping, considering it an unfashionable and less convenient option compared to internet retailing. The rise of online shopping is expected to continue over the forecast period driven by the increasing penetration of internet and broadband services throughout the country, with this expected to prove increasing competition to homeshopping options.

CHANNEL DATA

  • Table 83 Homeshopping by Category: Value 2006-2011
  • Table 84 Homeshopping by Category: % Value Growth 2006-2011
  • Table 85 Homeshopping Company Shares by Value 2007-2011
  • Table 86 Homeshopping Brand Shares by Value 2008-2011
  • Table 87 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 88 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Portugal - Category Analysis

HEADLINES

TRENDS

  • Internet retailing continued to grow in 2011, reaching €401 million. Even though in per capita terms the amount spent per person on internet purchases increased by 23%, and internet retailing widened its consumer base, the level of confidentiality and security for online payment remained an important concern amongst Portuguese consumers. However, internet retailing in Portugal is experiencing dynamic development, with an increasing number of Portuguese shopping online on a regular basis. The main factors which attract consumers to this channel are convenience of shopping and competitive prices. In addition, the number of internet users in Portugal is rising, which is also helping to boost sales.

COMPETITIVE LANDSCAPE

  • Apple saw a large increase in value sales in 2011 and has taken the lead of internet retailing, thanks to its compelling product assortment and close integration between its store-based and internet retailing operations and its products. Sales from its iTunes Store and App Store of digital music, apps, movies, and other downloads provided a virtual circle of activity that buoyed device sales and vice versa. PPR with La Redoute and Fnac ranked second with a 12% value share.

PROSPECTS

  • Internet retailing is predicted to increase dynamically with a constant value CAGR of 14% over the forecast period to reach €776 million in 2016. The increasing consumer confidence together with several well-known branded online store launches will contribute to strong growth. The growing competence of senior citizens will also be a significant source of growth for internet sales. As the competitive situation in online sales starts to consolidate during the forecast period, it will be extremely important for competitors wishing to gain share to profile their most important consumer groups and use the information available to target them.

CHANNEL DATA

  • Table 89 Internet Retailing by Category: Value 2006-2011
  • Table 90 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 91 Internet Retailing Company Shares by Value 2007-2011
  • Table 92 Internet Retailing Brand Shares by Value 2008-2011
  • Table 93 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 94 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Portugal - Category Analysis

HEADLINES

TRENDS

  • Current value sales declined by 1% in 2011, in line with the growth registered in the review period. The decline in household disposable incomes led to an increase in competition amongst store-based retailers and between such operators and internet retailing. Therefore, in order to survive, both independent and retail chains focused on customers’ needs and tastes, delivering innovation and personalisation in terms of advertising and post-purchase service and assistance to encourage customers to continue to buy discretionary items.

CHANNEL FORMATS

  • Chart 20 Leisure and Personal Goods Specialist Retailers: Staples in Caldas da Rainha

CHANNEL DATA

  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 102 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Portugal - Category Analysis

HEADLINES

TRENDS

  • Once again, the economic downturn continued to affect sales within the mixed retailers channel in 2011. Department stores continued to be the most successful mixed retailing format. With only two outlets present in Portugal, El Corte Inglés - Grandes Armazéns (El Corte Inglés) managed to increase its sales, reaching 26% of total mixed retailers’ sales. The remaining mixed retailers are represented loosely by variety stores, mainly small, independent stores in a highly fragmented commercial landscape, which performed negatively in 2011.

COMPETITIVE LANDSCAPE

  • The most successful format of mixed retailing in Portugal continues to be El Corte Inglés department stores. El Corte Inglés is the only chained mixed retailer in Portugal, operating two outlets in the country. Independent variety stores are much more numerous with 2,660 outlets, indicating that mixed retailers in Portugal is highly fragmented. In terms of value sales, El Corte Inglés has a 26% value share with two outlets, whereas variety stores represented 74% of value sales.

PROSPECTS

  • Mixed retailers are expected to reach a positive constant value CAGR excluding VAT of 3% over the forecast period, and will likely reach a value of €1.8 billion in 2016. Growth will be driven by department stores, whilst warehouse clubs and mass merchandisers are not expected to enter the local retail market over the next five years.

CHANNEL FORMATS

  • Chart 21 Mixed Retailers: El Corte Inglés in Lisbon

CHANNEL DATA

  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 104 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 105 Mixed Retailers Company Shares by Value 2007-2011
  • Table 106 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 107 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 108 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 110 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Portugal - Category Analysis

HEADLINES

TRENDS

  • Purchasing goods through vending is not very much ingrained in Portuguese culture, not least due to the very high number of kiosks and cafés and similar foodservice outlets from which the products which are normally sold through vending are readily available. This situation combined with the widespread reduction in consumer expenditure in Portugal during 2011 and the higher unit prices of products sold through vending to hinder development of vending in Portugal during 2011.

COMPETITIVE LANDSCAPE

  • Vending in Portugal is quite fragmented. There are a significant number of small companies which accounted for 89% of total value sales in 2011. However, major players such as the leading company Nestlé Portugal are also present. Nestlé Portugal led vending in 2011 with a 4% value share. In second place was domestic company Moedomática – Sociedade de Máquinas Automáticas, which held a 3% value share with €9 million in value sales. Moedomática’s roots stretch back to 1969 and its 40 years of experience in vending in Portugal allowed the company to maintain its considerable customer base.

PROSPECTS

  • Vending in Portugal is very much focussed on traditional products such as confectionery and soft drinks, and has been markedly impacted by the recession and falls in consumer disposable incomes. This channel tends to rely on impulse purchasing and indulgence, retail motivations that saw notable decline over the review period. Even prior to this, the vending channel attracted low levels of interest and the forecast period is unlikely to witness a significant change in this. Consumers are becoming more organised in terms of their grocery shopping in order to reduce spending. With this likely to remain a key trend in purchasing habits for the foreseeable future, vending machines are generally set up to see falls in sales.

CHANNEL FORMATS

  • Chart 22 Vending: Lisbon

CHANNEL DATA

  • Table 111 Vending by Category: Value 2006-2011
  • Table 112 Vending by Category: % Value Growth 2006-2011
  • Table 113 Vending Company Shares by Value 2007-2011
  • Table 114 Vending Brand Shares by Value 2008-2011
  • Table 115 Vending Forecasts by Category: Value 2011-2016
  • Table 116 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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