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Country Report

Retailing in Saudi Arabia

Jul 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Growth driven by rising income levels and retail development

Retailing saw strong growth in Saudi Arabia during the review period. Growth was assisted by the ongoing emergence of a large mid-income group as consumer incomes rose. In addition, strong investment in retail construction supported outlet volume growth and led to the creation of many new high traffic locations in shopping malls across the country. Value sales growth however slowed dramatically in the middle of the review period. This was due to greater economic uncertainty among both customers and retail investors as a result of the global economic downturn and slower economic growth in Saudi Arabia in the year.

Rise in impulse purchases in 2011 as economic confidence grows

2011 saw the Saudi economy return to stronger growth and also saw strong government investment in social spending and infrastructure, with many households seeing rising incomes as a result. Consumers became more willing to make impulse purchases as a result of this greater sense of affluence, which benefited sales across retailing. Within grocery retailers, consumers not only became more likely to buy soft drinks and snacks from forecourt retailers while driving but were also more likely to buy extra items on impulse at supermarkets and hypermarkets, attracted by these channels’ wide ranges. Consumers visiting shopping malls as a leisure activity meanwhile became more likely to spend in apparel specialist retailers and department stores while doing so. This trend was not only seen among Saudis but also among the growing number of religious tourists in the country, who became more likely to buy gifts for their family from jewellers, beauty specialist retailers or traditional toys and games stores.

Supermarkets and hypermarkets focus on fresh produce

Within supermarkets and hypermarkets, there was a rise in the share of non-grocery sales at the start of the review period as players sought to broaden their product range and consumers responded enthusiastically. However, the share of grocery products rose once more at the end of the review period. This was partly due to consumers’ enthusiasm for shopping as a leisure activity, with many consumers thus preferring to browse a wide range of products in more specialised outlets before purchasing. In addition, supermarkets and hypermarkets improved their fresh produce selection in terms of quality, freshness and range towards the end of the review period, thus encouraging consumers to trade up from souks to supermarkets and hypermarkets.

Fragmented sales led by domestic players

Retailing remained highly fragmented at the end of the review period, with “others” dominating sales. Independent operators are not only dominant in traditional grocery retailers but also within modern grocery retailers, due to the large number of independent supermarkets operating in the country. Independents are also strong in apparel specialist retailers, electronics and appliance specialist retailers, health and beauty specialist retailers and leisure and personal goods specialist retailers. The leading players in retailing were meanwhile strong domestic players, including Al-Azizia Panda and Al Othaim in grocery retailers and United Electronics in electronics and appliance specialist retailers.

Stronger growth ahead thanks to increasing affluence

Retailing is expected to benefit from economic growth in Saudi Arabia during the forecast period, with this set to result in rising disposable income levels and a growing mid-income group. Consumers are thus likely to spend more on retailing, both in terms of major planned purchases and small impulse purchases. Growth in retailing will also be driven by ongoing growth in the number of incoming religious tourist to the country. Sales will also be boosted by the creation of new shopping malls, residential areas and even cities, with the first of the government’s economic cities set to be completed during the forecast period.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Saudi Arabia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Saudi Arabia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Saudi Arabia for free:

The Retailing in Saudi Arabia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Saudi Arabia?
  • Who are the leading retailers in Saudi Arabia?
  • How is retailing performing in Saudi Arabia?
  • What is the retailing environment like in Saudi Arabia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Saudi Arabia - Industry Overview

EXECUTIVE SUMMARY

Growth driven by rising income levels and retail development

Rise in impulse purchases in 2011 as economic confidence grows

Supermarkets and hypermarkets focus on fresh produce

Fragmented sales led by domestic players

Stronger growth ahead thanks to increasing affluence

KEY TRENDS AND DEVELOPMENTS

Stronger economic growth and government spending boost sales

Internet encourages product comparisons but sales remain nascent

Government focus on Saudisation continues to deter many investors

Consumer preference for well-known brands hinders private label

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Saudi Arabia - Company Profiles

Al Bandar Trading Co in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Al Bandar Trading Co: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Al Bandar Trading Co: Competitive Position 2011

Al Othaim Commercial Group in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 Al Othaim Commercial Group: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 Al Othaim Commercial Group: Competitive Position 2011

Al Sawani Group in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Al Sawani Group: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Al Sawani Group: Competitive Position 2011

Al-Azizia Panda United Inc in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 16 Al-Azizia Panda United Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 17 Al-Azizia Panda United Inc: Competitive Position 2011

Arabian Oud Co in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 20 Arabian Oud Co: Competitive Position 2011

Axiom Telecom LLC in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 23 Axiom Telecom LLC: Competitive Position 2011

Fawaz Al Hokair Group in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 26 Fawaz Al Hokair Group: Competitive Position 2011

Ghassan A Al Sulaiman Est in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 29 Ghassan A Al Sulaiman Est: Competitive Position 2011

Hussein Bakry Gazzaz & Co Ltd in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 32 Hussein Bakry Gazzaz & Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 33 Hussein Bakry Gazzaz & Co Ltd: Competitive Position 2011

Jarir Marketing Co in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 Jarir Marketing Co: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Jarir Marketing Co: Competitive Position 2011

M H Alshaya Co in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 40 M H Alshaya Co: Competitive Position 2011

Meed Trading Co in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 43 Meed Trading Co: Competitive Position 2011

Saudi Co For Hardware (SACO) in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 46 Saudi Co For Hardware (SACO): Competitive Position 2011

United Electronics Co in Retailing (Saudi Arabia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 49 United Electronics Co: Competitive Position 2011

Apparel Specialist Retailers in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • The government changed the law with regards to underwear, nightwear and swimwear shops at the start of the forecast period, with these outlets required to employ only female shop assistants from January 2012 onwards. In March 2012, the Labour Ministry ordered the closure of 600 lingerie outlets that had not replaced salesmen with women. Stores that complied with the new rule, meanwhile reportedly increased sales by 30%. Most apparel specialist retailers targeting women and children would benefit from employing female shop assistants, with female customers likely to be considerably more comfortable browsing such stores. However, the majority of outlets continued to employ male shop assistants only due to legal requirements for outlets with female shop assistants to cover windows and employ bodyguards.

CHANNEL DATA

  • Table 27 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 28 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 29 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 30 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 32 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 33 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 34 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Direct selling benefited from attracting a growing number of entrepreneurs towards the end of the review period. These players are attracted by direct selling’s low start-up costs and a receptive consumer base, with cultural and religious factors deterring many women from venturing out to shops alone. These players are present in a wide range of areas, with this trend consequently supporting strong sales growth in “other” direct selling at 21% in current value terms in 2011 over the previous year.

COMPETITIVE LANDSCAPE

  • There was a change in leadership for direct selling in 2011, with this illustrating a major shift in the channel at the end of the review period. For much of the review period, Avon Products led direct selling, offering a wide range of beauty and personal care via its large sales representative network. However, in 2011 Avon lost almost a percentage point in value share and dropped below 10%. This was due to growing competition, both from bottled water sellers and a widening range of smaller players.

PROSPECTS

  • Many of start-ups that entered direct selling at the end of the review period are unlikely to survive. Smaller players are expected to struggle due to strong competition from homeshopping and internet retailing, with many consequently failing to maintain sales and profits. In addition, these players will struggle due to a strong consumer preference for trusted or known brands, with these viewed as offering a greater guarantee of quality. As a result, while “other” direct selling saw the strongest constant value growth of 83% during the review period, it is expected to be the only area to see decline during the forecast period. Over the forecast period as a whole, “other” direct selling is expected to see 70% constant value decline.

CHANNEL DATA

  • Table 35 Direct Selling by Category: Value 2006-2011
  • Table 36 Direct Selling by Category: % Value Growth 2006-2011
  • Table 37 Direct Selling Company Shares by Value 2007-2011
  • Table 38 Direct Selling Brand Shares by Value 2008-2011
  • Table 39 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 40 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • There continued to be a major housing shortage in Saudi Arabia at the end of the review period, with estimations of a two million shortfall. This shortage meanwhile resulted in many households and landlords opting to build extensions in order to maximise living space and rents. Consequently, the shortage did not prove wholly negative for DIY, home improvement and garden centres. Conversely, however, an ongoing 3% growth in housing stock in 2011 also supported sales growth, with many consumers making adjustments to new homes in order to fit them to their needs.

CHANNEL DATA

  • Table 41 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 43 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 44 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 47 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Electronics and appliance specialist retailers benefited from trends within consumer electronics towards the end of the review period, with soaring sales in many product areas as computers upgraded their equipment. Sales benefited from many products becoming more affordable towards the end of the review period, with this partly due to the strong use of price promotions. Smartphones for example saw 5% decline in current value unit price in 2011 over the previous year and 55% decline during the review period as a whole, while digital camcorders saw unit price drop by 6% in 2011 and 19% during the review period and netbooks dropped by 2% in 2011. New technology consequently became affordable to a wider range of consumers, resulting in dynamic growth in many product areas. Tablets and “other” portable computers notably saw 57% current value sales growth in 2011.

CHANNEL DATA

  • Table 49 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 51 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 52 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 55 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • There continued to be a marked shortage of housing in Saudi Arabia at the end of the review period, with an estimated shortfall of two million homes. In addition, many consumers struggled to obtain their own home due to a lack of clear mortgage legislation. However, there also continued to be strong residential housing construction, with housing stock increasing by 3% in 2011 over the previous year and by 3% CAGR during the review period. This increase in residential housing resulted in growing demand for furniture and furnishings, supporting current value growth of 11% for furniture and furnishings stores in 2011 over the previous year. .

CHANNEL DATA

  • Table 57 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 59 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 60 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 61 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 62 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 63 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Consumer economic confidence grew in the last two years of the review period, as the country saw good economic growth and the government increased spending on infrastructure and social needs. This encouraged many consumers to spend more on groceries and also encouraged many consumers to trade up in search of greater convenience and quality. The leading players responded to these trends by investing in outlet volume expansion in chained modern grocery retailers. Chained forecourt retailers notably saw the strongest outlet volume growth of 14% in 2011 over the previous year, while hypermarkets saw 10% growth, supermarkets 7% growth and convenience stores 4% growth.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Al-Azizia Panda United was the clear leader in grocery retailers in 2011 and accounted for 9% value share, thus dwarfing its closest competitor Al Othaim Commercial Group at 4% value share. Al-Azizia Panda United benefited from acquiring the Giant Stores and Géant chains in 2008 and 2009 respectively and merging these into its Hyper Panda chain, thus greatly increasing the latter’s outlet volume. The company thus benefits from a large network, along with a strong reputation for its Panda brand.

PROSPECTS

  • The shift from traditional to modern grocery retailers is expected to continue at a steady pace during the forecast period. This shift will be encouraged both by changing consumer lifestyles and by retailers’ investment. Consumers are likely to be attracted by the convenient locations, wide range, frequent price promotions and comfortable shopping environment offered by modern grocery retailers. As more women enter the workforce, there is also expected to be a shift towards weekly grocery shops at larger outlets.

CHANNEL DATA

  • Table 65 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 66 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 67 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 68 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 69 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 70 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Consumers found themselves living in increasingly crowded cities during the review period, with an estimated housing shortage of around two million at the end of the review period. This increased consumers’ focus on grooming, with consumers mixing more and also becoming more focused on maintaining personal hygiene. A growing focus on grooming was also encouraged by westernisation, with men becoming more interested in western lifestyle trends and thus being encouraged to buy more grooming products as a result.

COMPETITIVE LANDSCAPE

  • Al Nahdi Commercial Group was the leading player in beauty specialist retailers in 2011 and accounted for 12% value share. This company is strong in chemists/pharmacies, where its Al Nahdi chain accounted for 19% of value in 2011. The chain benefits from operating large outlets, offering both medicines and a wide range of beauty and personal care. The chain also benefits from its affordable prices.

PROSPECTS

  • Health and beauty specialist retailers is expected to benefit from economic growth in Saudi Arabia during the forecast period. With the government spending more on social support, infrastructure and housing, the country is expected to see strong growth in its mid-income group. Consequently, consumers are expected to spend more both on healthcare and grooming during the forecast period. The male grooming trend is also expected to be supported by economic growth, with a stronger focus on maintaining a professional image in the workplace as Saudis compete for career success.

CHANNEL DATA

  • Table 71 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 73 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 74 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 75 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 76 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 77 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Satellite TV had a high and rising household penetration in Saudi Arabia during the review period. Household penetration rose form 94% in 2006 to an almost-universal 98% in 2011, with an additional 878,000 households gaining access to satellite TV during the review period. The country has one of the tightest-controlled media environments in the Middle East, with the state-run BSKSA operating almost all media channels. This contributes to the popularity of satellite TV, which in turn created a large potential audience for homeshopping.

COMPETITIVE LANDSCAPE

  • Homeshopping in Saudi Arabia is led by regional satellite TV operators, Citruss TV, Thane International and Arab Shopping Network. The leading player in 2011 was Citruss TV at 12% value share, with this company also seeing the strongest share gain in 2011 of almost two percentage points. Citruss TV benefits from an agreement with MBC, which enables Citruss TV to broadcast for a limited time via the latter’s channels. MBC operates MBC1 and MBC2, the most popular satellite TV channels in Saudi Arabia and the Gulf as a whole. This strategy enabled Citruss TV to greatly expand consumer awareness of its own channel. The company also expanded its product range during the review period with a strong focus on female consumers, thus expanding its range of beauty and personal care, consumer healthcare, consumer appliances and home care products.

PROSPECTS

  • There is little scope for further growth in the household penetration of satellite TV during the forecast period, with a rise of just half a percentage point expected to 98% share in 2016. However, there is expected to be a strong growth in the number of households during the forecast period, with a growing number of consumers thus gaining more individual control of TV programmes watched. This trend is expected to benefit homeshopping, with an estimated additional 740,000 households having satellite TV by the end of the forecast period.

CHANNEL DATA

  • Table 79 Homeshopping by Category: Value 2006-2011
  • Table 80 Homeshopping by Category: % Value Growth 2006-2011
  • Table 81 Homeshopping Company Shares by Value 2007-2011
  • Table 82 Homeshopping Brand Shares by Value 2008-2011
  • Table 83 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 84 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Internet retailing remained nascent in Saudi Arabia at the end of the review period but there were strong signs of development in this channel among the leading store-based retailing players. Electronics and appliance specialist retailers tended to be strongest in developing this channel. Axiom Telecom for example offers a full online store with free home delivery and the ability to pay online via credit cards or to pay cash on delivery. United Electronics also launched internet retailing in late-2011. Within grocery retailers Al Othaim was meanwhile a pioneer in internet retailing prior to the review period, launching the unsuccessful Othaim Online in 2004. The company re-entered internet retailing towards the end of the review period but limited its delivery scope to Riyadh in order to assess the channel’s appeal. Other players such as Arabian Oud also seemed to be adjusting their websites in order to offer internet retailing in the future.

COMPETITIVE LANDSCAPE

  • Internet retailing remained heavily fragmented at the end of the review period, with “others” accounting for 98% of value sales. The channel proved highly attractive to many entrepreneurs, due to low start-up costs and rapidly rising consumer interest. There were however signs of consolidation during the review period, with the share of “others” declining by a percentage point during the review period as a whole. Increasingly, consumers preferred the security of buying via a known seller, particularly one offering product quality guarantees.

PROSPECTS

  • Internet retailing is expected to benefit from the entry of more major players from store-based retailing during the forecast period. At the end of the review period, many retailers appeared to be in the process of adjusting their websites to internet retailing. Grocery retailer Al-Azizia Panda’s website for example displays the company’s full product range. While this site does not accept online payments it enables customers to add products to a shopping list, which they can then print and take to the nearest store. Jarir Marketing in electronics and appliance specialist retailers also featured its entire catalogue online. Arabian Oud went further, with its website featuring the company’s entire product range and a shopping cart. However, purchases were not possible via the site at the time of writing.

CHANNEL DATA

  • Table 85 Internet Retailing by Category: Value 2006-2011
  • Table 86 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 87 Internet Retailing Company Shares by Value 2007-2011
  • Table 88 Internet Retailing Brand Shares by Value 2008-2011
  • Table 89 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 90 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Leisure and personal goods specialist retailers is dominated by two channels, with jewellers and “other” leisure and personal goods specialist retailers together accounting for 70% value share in 2011. “Other” leisure and personal goods specialist retailers is meanwhile dominated by gold and diamond merchants in value terms, with many consumers investing in these products. Consequently, overall sales are strongly influenced by the price of gold. Gold prices rose sharply during the review period and continued to reach record levels in 2011. This not only boosted prices at gold merchants but also resulted in jewellers greatly increasing the price of gold jewellery. Current value growth of 4% for jewellers and 2% for “other” leisure and personal goods specialist retailers was thus largely driven by higher prices. However, higher prices constrained transaction volumes for these channels and also eroded profit margins for most players.

CHANNEL DATA

  • Table 91 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 93 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Department stores benefited from strong investment in shopping mall construction during the review period. A number of large malls opened in 2010, including the Riviera Mall in Jeddah with a sales area of 100,000 sq. m and the Dammam Corniche with a sales area of 41,500 sq. m. There was even stronger growth in 2011 in shopping mall construction due to growing economic confidence. Shopping malls typically feature department stores as anchor stores, with department stores thus seeing a strong 8% growth in outlet volume in 2011 over the previous year.

COMPETITIVE LANDSCAPE

  • Mixed retailers is highly fragmented in outlet terms, with “others” accounting for 95% of outlet volume in 2011. This is chiefly due to the dominance of independent operators in variety stores, where “others” accounted for close to 100% outlet volume in 2011. However, there are also many independent department stores, with these independent operators gaining share at the end of the review period. Within department stores, “others” gained almost five percentage points in outlet volume share in 2011 over the previous year to account for 46%. This was due to many shopping mall operators opening their own department stores.

PROSPECTS

  • Department stores is expected to benefit from strong investment in shopping mall construction during the forecast period. Shopping malls are expected to see particularly strong growth as a result of the creation of new economic cities by the Saudi government. King Abdullah Economic City is notably set to be completed during the forecast period and will offer a population base of two million. Most new shopping malls are meanwhile keen to feature department stores as anchor stores, with this trend thus likely to support 8% outlet volume CAGR for department stores during the forecast period.

CHANNEL DATA

  • Table 99 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 101 Mixed Retailers Company Shares by Value 2007-2011
  • Table 102 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 103 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 104 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 105 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Saudi Arabia - Category Analysis

HEADLINES

TRENDS

  • Vending faced growing competition from other retail channels during the review period, as modern grocery retailers continued to expand across the county. There was for example 28% outlet volume expansion in convenience stores during the review period and 5% expansion for forecourt retailers, while supermarkets and hypermarkets saw even stronger expansion at 35% and 82% respectively. Consequently, it became increasingly easy for consumers to buy packaged and unpackaged drinks and snack food from grocery retailers, which often offer lower prices and a wider range. This growing competition continued to constrain vending sales, which reached just SR185 million in 2011.

COMPETITIVE LANDSCAPE

  • Al Jomaih Bottling Plant continued to dominate vending sales at the end of the review period and accounted for 63% value share. This company is PepsiCo’s Saudi subsidiary and thus offers a wide range of soft drinks and snacks from the global company. The company benefits from its large vending machine network and also from its focus on high-traffic locations, such as near schools and colleges and near key religious pilgrimage sites in Mecca in Madinah.

PROSPECTS

  • The forecast period is expected to see a rush to supply small chained grocery retailers in convenient locations, with players keen to take advantage of growing disposable income levels and demand for convenience. Consequently, convenience stores is expected to see a further 25% outlet volume growth during the forecast period, while chained forecourt retailers is expected to see an even stronger growth of 101%. Consumers are also likely to find larger grocery retailers becoming more accessible, with supermarkets and hypermarkets set to see 41% and 61% outlet volume growth during the forecast period. Consequently, there is expected to be declining interest in vending, as consumers switch to grocery retailers offering lower prices and a wider product range.

CHANNEL DATA

  • Table 107 Vending by Category: Value 2006-2011
  • Table 108 Vending by Category: % Value Growth 2006-2011
  • Table 109 Vending Company Shares by Value 2007-2011
  • Table 110 Vending Brand Shares by Value 2008-2011
  • Table 111 Vending Forecasts by Category: Value 2011-2016
  • Table 112 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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