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Country Report

Retailing in Switzerland

Jun 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Ongoing economic uncertainties continue to limit the performance of retailing

The sustained financial market upheavals in the eurozone resulting in uncertain economic conditions limited the performance of Swiss retailing as consumers began tightening their belts and changing their shopping habits. Furthermore, continued high prices in Switzerland compared to neighbouring European countries, combined with the strength of the Swiss franc against the euro, encouraged cross-border shopping in Germany, France and Italy in 2011. As a result, retailing only posted a small increase in value sales in 2011.

Discounters and convenience stores thrive from opposing consumer trends

In-line with the success of private label, discount stores, such as Aldi and Lidl, continued to increase their retail shares at the expense of other distribution channels (supermarkets/hypermarkets and small grocery retailers) in 2011 as their own labels continued to post a good performance by offering a value for money proposition. In addition, soft discounter Denner announced in September 2011 the launch of a new format Denner Express featuring smaller outlets and located in densely populated urban areas. With this strategy, Denner wants to increase proximity relationships with its customers.

Convenience stores clearly benefit from changing lifestyles that demand more convenient shopping formats and the growing trend towards services that save time and offer high levels of convenience. Convenience is becoming an increasingly important factor, as consumers look for services that are adapted to their fast-paced lifestyles. Over the review period, as consumers’ lives became more hectic and time-constrained, with longer hours spent at the office, an emerging trend towards services, products or outlets that offer high levels of convenience became evident.

Grocery retailing continues to outshine non-grocery

Value growth of grocery retailing slowed in 2011 compared to the previous year, driven by the stronger currency against the euro which encouraged more consumers to engaged in cross-border shopping. The trend towards economy products within grocery retailing also slowed down the value growth in 2011. Meanwhile, non-grocery retailing inched up in value growth slightly in 2011 compared to 2010, however its performance continued to lag behind that of grocery retailing, as the key grocery retailers, Migros and Coop, remained active and visible, compared to the more fragmented situation in non-grocery retailing, which resulted in a comparatively more dynamic performance for grocery retailing. In 2011, Migros and Coop continued increasing their economy range of private label, responding to the increased price sensitivity of Swiss consumers.

Migros versus Coop: a two-horse race

The retailing industry in Switzerland is characterised by a multitude of small independent retailers. At the same time, the top two players Migros Genossenschaftsbund and Coop Genossenschaft have a commanding hold over the industry, with the total of their two market shares equivalent to the combined value share of small independent retailers. The two companies primarily compete in grocery retailing, but they also have a number of fascias in non-grocery retailing, from electronics and appliance store to furniture and homeware stores.

Moderate growth forecast expected

The Swiss retailing environment as a whole can expect challenges over the forecast period as rising unemployment and economic uncertainty will make consumers temper their spending. Retailers deploying a cost leadership strategy are likely to be the winners during the economic slowdown. Over the forecast period, internet retailing is expected to grow at a double-digit growth retail constant value CAGR underlining the importance of online sales as the remaining source of growth for non-store retailing. Nonetheless, the already mature situation of the overall retailing industry itself is likely to translate into a steady if not spectacular constant value CAGR in the forecast period.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Switzerland with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Switzerland, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Switzerland for free:

The Retailing in Switzerland market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Switzerland?
  • Who are the leading retailers in Switzerland?
  • How is retailing performing in Switzerland?
  • What is the retailing environment like in Switzerland?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Switzerland - Industry Overview

EXECUTIVE SUMMARY

Ongoing economic uncertainties continue to limit the performance of retailing

Discounters and convenience stores thrive from opposing consumer trends

Grocery retailing continues to outshine non-grocery

Migros versus Coop: a two-horse race

Moderate growth forecast expected

KEY TRENDS AND DEVELOPMENTS

Swiss economy feels the pressure from eurozone woes

Internet retailing: consumers flock online

Government regulation

Private label: a new shopping habit?

Discounters’ expansion steams ahead

Convenience continues to lead the way

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Number of Outlets by National Brand Owner: 2009-2011

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Switzerland - Company Profiles

Aldi Suisse AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Aldi Suisse AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Aldi Suisse AG: Competitive Position 2011

Amazon.de GmbH in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 Amazon.de GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 Amazon.de GmbH: Competitive Position 2011

Conforama Suisse Holding SA in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Conforama Suisse Holding SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Conforama Suisse Holding SA: Competitive Position 2011

Coop Genossenschaft in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 16 Coop Genossenschaft: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 17 Coop Genossenschaft: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 18 Coop Genossenschaft: Competitive Position 2011

Galenica AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 21 Galenica AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 22 Galenica AG: Competitive Position 2011

IKEA AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 25 IKEA AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 26 IKEA AG: Competitive Position 2011

Lidl Schweiz GmbH in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 29 Lidl Schweiz GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 30 Lidl Schweiz GmbH: Competitive Position 2011

Maus Frères Group SA in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 33 Maus Frères Group SA: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 34 Maus Frères Group SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 35 Maus Frères Group SA: Competitive Position 2011

Migros Genossenschaftsbund eG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 38 Migros Genossenschaftsbund eG: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Migros Genossenschaftsbund eG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Migros Genossenschaftsbund eG: Competitive Position 2011

Otto's AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 43 Otto’s AG: Competitive Position 2011

Spar Handels Schweiz AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 46 Spar Handels Schweiz AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 47 Spar Handels Schweiz AG: Competitive Position 2011

Tchibo Schweiz AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 50 Tchibo Schweiz GmbH: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 51 Tchibo Schweiz GmbH: Competitive Position 2011

Toys 'R' Us AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 54 Toys ‘R’ Us AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 55 Toys ‘R’ Us AG: Competitive Position 2011

Valora Holding AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 58 Valora Holding AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 59 Valora Holding AG: Competitive Position 2011

Volg Detailhandels AG in Retailing (Switzerland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 62 Volg Detailhandels AG: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 63 Volg Detailhandels AG: Competitive Position 2011

Apparel Specialist Retailers in Switzerland - Category Analysis

HEADLINES

TRENDS

  • After years of steady growth, apparel specialist retailers’ sales sharply declined in 2009 as consumers tightened their purse strings due to the economic downturn and rising unemployment. Companies, such as H&M, benefited from increased price-awareness and were able to gain share in spite of the crisis. By 2011, and even in better economic conditions, consumer purchasing trends continued being driven by value-for-money propositions.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Feldpausch in Bern
  • Chart 2 Apparel Specialist Retailers: Vögele in Meyrin
  • Chart 3 Apparel Specialist Retailers: Benetton in Meyrin

CHANNEL DATA

  • Table 28 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 29 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 30 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 32 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 34 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 35 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Switzerland - Category Analysis

HEADLINES

TRENDS

  • Time-pressed Swiss consumers are continuing to prioritise convenience over other considerations. Life is becoming increasingly hectic and time-constrained, with longer hours spent at the office and as a result demand for convenience-led options which save time is continuing to grow. Furthermore, person-to-person selling is increasingly perceived as an attractive and non-invasive approach to selling products. As a result, direct selling has seen a positive development in recent years.

COMPETITIVE LANDSCAPE

  • Yves Rocher led sales in 2011 with turnover reaching CHF50 million, achieving a value share of 16%. Nahrin ranked second with a share of 14% and is based in Switzerland, but is also present in various European countries and in South America. The company sells a large range of packaged food such as soups, sauces, condiments and also vitamins and dietary supplements. Herbalife ranked third with a value share of 11% followed by international operator Amway posting a 9% value share in 2011.

PROSPECTS

  • The direct selling category is expected to continue growing over the forecast period as it offers unique advantages, such as the possibility of trying products at home as well as the social interaction with the salesperson. In a world characterised by uniformity, the modern consumer tends to reject a standardised approach to his/her tastes and needs. As a result, direct selling which provides a targeted answer to these needs and aspirations will prove to be successful.

CHANNEL DATA

  • Table 36 Direct Selling Agents 2007-2009
  • Table 37 Direct Selling by Category: Value 2006-2011
  • Table 38 Direct Selling by Category: % Value Growth 2006-2011
  • Table 39 Direct Selling Company Shares by Value 2007-2011
  • Table 40 Direct Selling Brand Shares by Value 2008-2011
  • Table 41 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 42 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Switzerland - Category Analysis

HEADLINES

TRENDS

  • Although DIY remains an attractive philosophy for some Swiss consumers and a necessity for others, the category seems to have reached saturation in Switzerland. Efforts to attract new consumers such as women or by increasing offers of decoration, illumination and domestic electrical appliances have not significantly paid off.

CHANNEL FORMATS

  • Chart 4 DIY, Home Improvement and Garden Centres: Jumbo in Meyrin

CHANNEL DATA

  • Table 43 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 45 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Switzerland - Category Analysis

HEADLINES

TRENDS

  • Over 85% of Swiss households now has access to the internet (according to the Federal Statistical Office) and increased speed of browsing online propelled the internet’s impact on high street electronics and appliance specialist retailers. As a result, specialised online electronics and appliance retailers, such as Toppreise.ch and Distrelec, which offer a wide assortment at competitive prices are clearly putting the pressure on traditional electronics and appliance specialist retailers.

CHANNEL FORMATS

  • Chart 5 Electronics and Appliance Specialist Retailers: Media Markt in Meyrin
  • Chart 6 Electronics and Appliance Specialist Retailers: Fust in Bern

CHANNEL DATA

  • Table 51 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 53 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Switzerland - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores depend heavily on the overall economic situation. After a period of decline following the economic downturn as consumers delayed planned purchases, the category slightly improved its performance mainly driven by category leaders such as IKEA operating in the low to mid segment.

CHANNEL FORMATS

  • Chart 7 Furniture and Furnishings Stores: Pfister in Meyrin
  • Chart 8 Furniture and Furnishings Stores: Fly in Chavannes de Bogis
  • Chart 9 Furniture and Furnishings Stores: Lumimart in Meyrin
  • Chart 10 Furniture and Furnishings Stores: Conforama

CHANNEL DATA

  • Table 59 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 61 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 62 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 65 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Switzerland - Category Analysis

HEADLINES

TRENDS

  • In 2011, the Swiss franc hit a record high against the euro as its value strengthened in the face of the US and European debt crises. Retailers seemed reluctant to pass on the reduced price of European imports on to Swiss consumers, who were therefore encouraged to buy goods in neighbouring Germany, France and Italy where they are less expensive. The Swiss Customs Office reported a 10% increase in the number of people claiming back tax on goods bought over the border. This situation prompted leading retailers to embark on a cost cutting war. In August 2011, Coop decided to withdraw dozens of famous brand items from its shelves because foreign suppliers were unwilling to reduce their prices in spite of the weak euro. Discounters Denner, Aldi and Lidl also started reducing the prices of many items, and Migros slashed the cost of more than 1,000 branded items by at least 10% .

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • In 2011, Migros and Coop shared the highly concentrated grocery retailers channel. Migros was the leading player at the end of the review period, recording sales of CHF17.1 billion. With 1,598 outlets, it accounted for a 34% value share. Coop was the second player with its 1,045 outlets recording a 23% value share with sales reaching CHF12 billion. Both retailers enjoy high consumer confidence and have a large geographic coverage. In September 2011, Migros launched its Migros Cash Card in which money can be stored (up to CHF3,000) and can be used at any Migros outlet or affiliate.

PROSPECTS

  • In grocery retailing, the main focus over the forecast period will be cost differentiation and an emphasis on widening private label ranges that offer a value for money proposition. Furthermore, in order to stand out from the crowd, retailers will need to increase their efforts to position themselves as providing a positive buying experience. Ethical shopping, which was previously considered a niche, will increasingly continue influencing the way in which retailers market their products. Offering a large number of Fair trade and ethical labels will be a sure way to create differentiation.

CHANNEL FORMATS

  • Chart 11 Modern Grocery Retailers: Migros in Meyrin
  • Chart 12 Modern Grocery Retailers: Denner in Meyrin
  • Chart 13 Modern Grocery Retailers: Coop Pronto in Vich
  • Chart 14 Modern Grocery Retailers: K Kiosk in Vich
  • Chart 15 Traditional Grocery Retailers: Mini-Shopping in Bernex
  • Chart 16 Traditional Grocery Retailers: Chez Laurent in Estavayer-Le-Lac

CHANNEL DATA

  • Table 67 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 68 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 69 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 70 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 71 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 72 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Switzerland - Category Analysis

HEADLINES

TRENDS

  • Overall, current retail value sales of health and beauty specialist retailers marginally declined in 2011. Ongoing structural and competitive changes as well as declining sales of premium cosmetics and perfumes drove the slowdown of the category. Furthermore, health retailers and other health retailers were impacted by a series of political measures to fight high healthcare costs. According to Interpharma, the association of Swiss pharmaceutical companies, the proportion of generic drugs increased from 28% in 2009 to 31% in 2010 and the market of generic drugs grew by 4% during the same period. Furthermore, in December 2010, legislation was passed in the medical insurance market with glasses and optical lenses no longer covered by the mandatory health insurance.

COMPETITIVE LANDSCAPE

  • The pharmacy and drugstore environment in Switzerland underwent strong structural changes and concentration in the past few years. In 2009, pharmaceutical company Galenica took over Sun Store, its main competitor in pharmaceutical retailing. With fascias Sun Store and Amavita, Galenica’s retail value share reached 12% in overall health and beauty specialist retailers in 2011. Second ranked player Coop posted a value share of 4% thanks to its Import Parfümerie outlets, Coop Vitality outlets (a joint-venture with Galenica) and its recently acquired Body Shop chain.

PROSPECTS

  • Health and beauty specialist retailers is expected to grow by a CAGR of 1% in constant value terms over the forecast period. The decline in parapharmacies/drugstores will continue throughout the forecast period and the ageing population will continue shaping the future of other healthcare specialist retailers.

CHANNEL FORMATS

  • Chart 17 Health and Beauty Specialist Retailers: Amavita in Gland
  • Chart 18 Health and Beauty Specialist Retailers: Scheidegger in Bern
  • Chart 19 Health and Beauty Specialist Retailers: The Body Shop in Meyrin

CHANNEL DATA

  • Table 73 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 75 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 76 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 79 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Switzerland - Category Analysis

HEADLINES

TRENDS

  • After the bankruptcy of Arcandor, the retail holding owner of Ackermann and Quelle in Switzerland, German group Otto was allowed to acquire Swiss homeshopping players Quelle Versand AG and Ackermann AG which became respectively Quelle Vertriebs AG and Ackermann Vertriebs AG and which are operated through Otto’s subsidiary Unito Versand & Dienstleistungen, the largest mail order business group in the Alpine region (Austria, Switzerland, South Tirol).

COMPETITIVE LANDSCAPE

  • In Switzerland, the homeshopping channel is highly fragmented. Veillon was the leading brand in homeshopping in Switzerland in 2011, with a 7% share of value sales. Second-ranked player was Bertelsmann with a 6% value share. The third player in homeshopping was HSE24, with a 5% value share in 2011.

PROSPECTS

  • The negative trend in homeshopping is expected to continue over the forecast period and sales are expected to decline further as an increasing number of people will switch from traditional catalogues to internet shopping. By expanding their online range, homeshopping operators are clearly cannibalising their mail order activities. However, the ability to combine both traditional homeshopping and internet retailing will be a key growth driver for mail order retailers.

CHANNEL DATA

  • Table 81 Homeshopping by Category: Value 2006-2011
  • Table 82 Homeshopping by Category: % Value Growth 2006-2011
  • Table 83 Homeshopping Company Shares by Value 2007-2011
  • Table 84 Homeshopping Brand Shares by Value 2008-2011
  • Table 85 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 86 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Switzerland - Category Analysis

HEADLINES

TRENDS

  • The rising number of broadband connections in Switzerland has propelled the internet’s impact on traditional high street shops. Most of the stronger players in internet retailing are operators active both online and in bricks and mortar shops, allowing existing customers to benefit from multi-channel retailing. Key factors that contributed to the success of these businesses were the growth in household penetration of computers and internet access, as well as the fact that internet retailing is adapted to new lifestyles and the need for greater convenience options among consumers. Online sales recorded double-digit growth over the review period and are expected to continue their positive performance over the forecast period.

COMPETITIVE LANDSCAPE

  • With a value share of 21% in 2011, Apple Computer was the clear leader in internet retailing. The company increased its share by six percentage points over the review period and was among the fastest growing players. Apple’s online shop, its download centre as well as its fashionable products were all key elements that drove the retailer’s growth.

PROSPECTS

  • With constant value sales expected to hit the CHF3 billion mark in 2016 after a CAGR of 10% over the forecast period, internet retailing will continue to be one of the most dynamic environments. Growth is expected to maintain momentum thanks to category leaders such as online media retailers and grocery retailers including Apple, Amazon.de and Migros’ and Coop’s online shops.

CHANNEL DATA

  • Table 87 Internet Retailing by Category: Value 2006-2011
  • Table 88 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 89 Internet Retailing Company Shares by Value 2007-2011
  • Table 90 Internet Retailing Brand Shares by Value 2008-2011
  • Table 91 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 92 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Switzerland - Category Analysis

HEADLINES

TRENDS

  • In 2011, Intersport introduced the discounting concept in sports stores in Switzerland by opening three outlets under its new fascia Budget Sport. The sports stores chain was first established by Intersport Finland in 2007 with the aim of offering quality products and diversified ranges at low prices for the budget conscious customer. Low pricing was made possible thanks to efficient logistics and warehousing, limited selection and self-service. The new fascia is not expected to cannibalise sales of Intersport classic outlets as the latter differentiates from Budget Sport by a wider assortment and enhanced service/advice offer in store. Operating three locations in Switzerland in Biel, Emmenbrücke and Winterthur, Intersport is planning to further expand its new fascia nationwide.

CHANNEL FORMATS

  • Chart 20 Leisure and Personal Goods Specialist Retailers: GameStop in Bern
  • Chart 21 Leisure and Personal Goods Specialist Retailers: Ochsner Sports in Meyrin
  • Chart 22 Leisure and Personal Goods Specialist Retailers: SportXX in Meyrin

CHANNEL DATA

  • Table 93 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 100 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Switzerland - Category Analysis

HEADLINES

TRENDS

  • The aftermath of the global economic slowdown and changing shopping attitudes negatively impacted mixed retailers in 2011. As shopping centres are seen as a more convenient alternative to department stores, sales of the latter stagnated. Indeed, shopping centres are considered more attractive because they meet the strong consumer demand for outlets offering accessible locations, long opening hours and the convenience of having everything under the same roof.

COMPETITIVE LANDSCAPE

  • With a value share of 53%, Maus Frères’ Manor continued to be the clear leader in mixed retailers in 2011, which stems from its leadership in department stores with 60% value share. Present in all major cities, the retailer has a mid-priced positioning and enjoys good consumer trust thanks to its broad range of private label in clothing, sports goods, food as well as furniture and furnishings. In the food environment, Manor was present with two private label lines, one of which was Bio Natur plus, a highly successful organic range. Gran Delizia is Manor’s private label for exclusive foodstuffs which offers a selected range of high-end food specialities. Coop, with its Coop City fascia, and Migros with Globus, followed with shares of 18% and 13% respectively. Ranked fourth was variety store chain Otto’s which held a share of 10% in 2011.

PROSPECTS

  • Mixed retailers is expected to decline by a constant value CAGR of 1% over the forecast period. A number of factors such as the overall economic situation, price competition and the expansion of shopping centres will dictate the success or failure of mixed retailers.

CHANNEL FORMATS

  • Chart 23 Mixed Retailers: Globus in Balexert
  • Chart 24 Mixed Retailers: Coop City in Meyrin
  • Chart 25 Mixed Retailers: Loeb in Bern

CHANNEL DATA

  • Table 101 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 102 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 103 Mixed Retailers Company Shares by Value 2007-2011
  • Table 104 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 105 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 106 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 107 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 108 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Switzerland - Category Analysis

HEADLINES

TRENDS

  • Vending experienced severe pressure from stricter regulations regarding the sale of tobacco products through vending. Since early 2008, different cantons started limiting access to cigarette vending machines. The machines must be placed at a location visible to sales staff so that they can be monitored. Payment must be made using tokens available at the cash desk. However, thanks to an increasingly mobile population and the trend for on-the-go consumption, vending managed to control the downward trend.

COMPETITIVE LANDSCAPE

  • The Swiss vending environment is dominated by a few large players with the two largest players holding a combined value share of 63% at the end of the review period. Selecta is the largest vending operator in Switzerland operating approximately 20,000 machines in total and 3,000 in non-captive locations such as rail and bus stations. Its offering includes mainly packaged food and drinks and a number of personal hygiene products. BAT Vending, operated by British American Tobacco, was the second largest operator in 2011 specialising in tobacco products vending with its 8,000 cigarette machines across Switzerland. Third ranked player, Philip Morris Suisse posted a 15% value share in 2011was followed by Coca-Cola Beverages with 10%.

PROSPECTS

  • Vending is expected to continue decreasing over the forecast period. Although the decline of tobacco sales will negatively affect the category, the introduction of fresher and healthier variants will somewhat offset this decline, thus moderating the downward trend. As consumer health awareness continues to increase amongst Swiss consumers, this preference for healthier snack products and drinks will be addressed by vending operators by introducing products that are nutritious but lower in fat or calories as well as convenient.

CHANNEL FORMATS

  • Chart 26 Vending: Estavayer-Le-Lac

CHANNEL INDICATORS

  • Table 109 Vending Machines 2006-2011

CHANNEL DATA

  • Table 110 Vending by Category: Value 2006-2011
  • Table 111 Vending by Category: % Value Growth 2006-2011
  • Table 112 Vending Company Shares by Value 2007-2011
  • Table 113 Vending Brand Shares by Value 2008-2011
  • Table 114 Vending Forecasts by Category: Value 2011-2016
  • Table 115 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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