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Country Report

Retailing in Taiwan

Feb 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailing sales increase in 2011

Taiwan’s positive economic performance continued to benefit the country’s retailers during 2011. Companies resumed their expansion plans, with the majority concentrating on areas outside major cities – Taipei and Kaoshiung – so as to increase their proximity to consumers whilst moving out of saturated major cities. Larger outlets were also opened in order to accommodate a wider product mix, with some players embarking on a series of renovation and remodelling plans for their existing outlets. In addition, the opening up of Taiwan to Mainland Chinese tourists saw retailers adopt a series of strategies to attract this affluent group of consumers.

New shopping platforms explored in bid to increase revenue sources

As a result of the improvement in the economy, consumer lifestyles became more hectic during 2011, with demand for convenience consequently rising. As a result, a growing number of consumers turned to online retailing, which offers 24/7 availability and hassle free shopping. Players such as Tsann Kuen, 7-Eleven and Eastern Home Shopping Network all made greater use of internet retailing to reach out to a wider consumer group. In addition, online retailer PayEasy launched traditional vending operations while 7-Eleven launched its in-store ibon electronic shopping counter.

Retailers focus on differentiating themselves

Besides aggressive outlet expansion, grocery retailers have introduced a series of value-added offerings to attract consumers. For example, 7-Eleven launched ibon, an in-store electronic shopping booth which offers 20,000 products which consumers can purchase and then collect in-store the next day. Convenience stores, including 7-Eleven and Family Mart, expanded their fresh-cooked food offering to include quick meal solutions for time-pressed consumers. In addition, hypermarkets such as Carrefour also launched value lunchbox sets priced at NT$39 or less to attract price sensitive consumers. On the other hand, non-grocery retailers focused on remodelling their existing stores to create a better shopping ambience whilst launching more brands to attract consumers. Shin Kong Mitsukoshi department store revamped its major stores to create shop-in-shop concepts for international luxury brands while Tsann Kuen also revamped its stores in order to accommodate the increasingly popular Apple and hTC brands.

Retail competition increasing in intensity

The number of retailers expanding into different retailing channels increased in 2011 as companies looked to exploit new revenue sources and to better meet consumers’ needs and demands. The number of store-based retailers offering internet retailing increased during 2011. For example, Kingstone introduced its electronic library and Uniqlo started internet retailing operations. Online retailer PayEasy also started vending in a bid to increase accessibility to consumers. In addition, the introduction of new players such as long-awaited high-street apparel specialist retailer Zara also added more hype to the retailing environment in 2011.

Retailing sales projected to increase

Retail sales are expected to increase over the forecast period, partly due to the introduction of new exciting brands by retailers such as Watsons and Shin Kong Mitsukoshi. However, the unstable economic conditions towards the end of 2011 caused by the Euro crisis are likely to continue into 2012 and will threaten the pace of retail growth. Convenience will remain a key factor for attracting consumers over the forecast period whilst players will also explore other shopping platforms in a bid to better meet consumer demand.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Taiwan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Taiwan, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Taiwan for free:

The Retailing in Taiwan market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Taiwan?
  • Who are the leading retailers in Taiwan?
  • How is retailing performing in Taiwan?
  • What is the retailing environment like in Taiwan?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Taiwan - Industry Overview

EXECUTIVE SUMMARY

Retailing sales increase in 2011

New shopping platforms explored in bid to increase revenue sources

Retailers focus on differentiating themselves

Retail competition increasing in intensity

Retailing sales projected to increase

KEY TRENDS AND DEVELOPMENTS

Positive economic performance supports retailers

Continued popularity of internet retailing

Opening up to Mainland Chinese tourists set to boost retail sales

Private label brands becoming increasingly dynamic

Increased retail platform innovation

New store concepts to attract consumers

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

  • Table 27 Shopping centres/malls in Taiwan

Cash and carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Taiwan - Company Profiles

AS Watson Group in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 AS Watson Group: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 AS Watson Group: Competitive Position 2011

Avon Cosmetics (Taiwan) Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 8 Avon Cosmetics (Taiwan) Ltd: Competitive Position 2011

Chyuan Lien Enterprise Co Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 11 Chyuan Lien Enterprise Co Ltd: Competitive Position 2011

Costco President Taiwan, Inc in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 14 Costco President Taiwan, Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 15 Costco President Taiwan, Inc: Competitive Position 2011

Dairy Farm International Holdings Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 18 Dairy Farm International Holdings Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 19 Dairy Farm International Holdings Ltd: Competitive Position 2011

Eastern Home Shopping Network in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 22 Eastern Home Shopping Network: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 23 Eastern Home Shopping Network: Competitive Position 2011

Far Eastern Department Stores Co Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 26 Far Eastern Department Stores Co Ltd: Competitive Position 2011

Pacific Sogo Department Store Co Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 29 Pacific Sogo Department Store Co Ltd: Competitive Position 2011

PresiCarre Co Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 32 PresiCarre Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 33 PresiCarre Co Ltd: Competitive Position 2011

President Chain Store Corp in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 President Chain Store Corp: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 President Chain Store Corp: Competitive Position 2011

RT Mart Taiwan Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 40 RT Mart Taiwan Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 41 RT Mart Taiwan Ltd: Competitive Position 2011

Shin Kong Mitsukoshi Department Store Co Ltd (Taiwan) in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 44 Shin Kong Mitsukoshi Department Store Co Ltd (Taiwan): Competitive Position 2011

Taiwan Family Mart Co Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 47 Taiwan Family Mart Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 48 Taiwan Family Mart Co Ltd: Competitive Position 2011

Test Rite Group in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 51 Test Rite Group: Competitive Position 2011

Tsann Kuen Enterprise Co Ltd in Retailing (Taiwan)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 54 Tsann Kuen Enterprise Co Ltd: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 55 Tsann Kuen Enterprise Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 56 Tsann Kuen Enterprise Co Ltd: Competitive Position 2011

Apparel Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Due to the improvement in the economy since 2010, apparel specialist retailers like Hang Ten, Giordano, Zara and Uniqlo are focusing on expansion. For example, Uniqlo expects to open six outlets in the second half of 2011 and 30 outlets in 2012. As a result, retailers are fighting to recruit employees, with Uniqlo looking to hire 1,000 additional personnel in 2011 and another 1,200 in 2012 in order to meet their expansion plans.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: ASO in Taiwan
  • Chart 2 Apparel Specialist Retailers: ASO in Taiwan
  • Chart 3 Apparel Specialist Retailers: Sun Flower in Taiwan

CHANNEL DATA

  • Table 28 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 29 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 30 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 32 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 34 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 35 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Direct selling continues to face more intense competition from other retailing channels, especially internet retailing. The fact that consumers are able to shop at their comfort and enjoy good bargains via internet retailing sites had a negative impact on direct selling sales in 2011. Moreover, direct selling products command a higher unit price than those offered via online retailers.

COMPETITIVE LANDSCAPE

  • Despite recording a slight decline in value share, Amway Taiwan retained its leadership within direct selling in 2011, recording a retail value share of 22%. The company’s success can be attributed to its well-established presence and comprehensive product range, which includes consumer healthcare and household care products. However, increased competition from new players such as Melilea International Group from Malaysia at the end of the review period had a negative impact on Amway Taiwan’s value share in 2011.

PROSPECTS

  • Direct selling sales will increase over the forecast period as players will focus on new product developments that will attract consumers.

CHANNEL DATA

  • Table 36 Direct Selling by Category: Value 2006-2011
  • Table 37 Direct Selling by Category: % Value Growth 2006-2011
  • Table 38 Direct Selling Company Shares by Value 2007-2011
  • Table 39 Direct Selling Brand Shares by Value 2008-2011
  • Table 40 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 41 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Consumer confidence increased during 2011 due to the improving economy. In addition, the strong property market also had a positive impact on DIY and home improvement sales. Furthermore, consumers are increasingly looking to create their own styles for their homes and are thus more willing to invest in these products to add a personal touch.

CHANNEL FORMATS

  • Chart 4 DIY, Home Improvement and Garden Centres: TLW in Taiwan

CHANNEL DATA

  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 43 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 44 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 49 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Rising consumer confidence and the improving economy fuelled sales within electronics and appliance specialist retailers in 2011. The increased popularity of electronics products such as IPads due to rising demand for convenience, novelty and multi-functionality further fuelled sales within the area.

CHANNEL FORMATS

  • Chart 5 Electronics and Appliance Specialist Retailers: Tsann Kuen 3C in Taiwan
  • Chart 6 Electronics and Appliance Specialist Retailers: E-Life Mall in Taiwan

CHANNEL DATA

  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 51 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 52 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 57 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Consumer confidence has increased since the start of the improvement in economic conditions in 2010. The strength of the property market further contributed to the positive performance of furniture and furnishing stores in 2011, with a growing number of consumers being willing to spend significant sums on creating their perfect home.

CHANNEL FORMATS

  • Chart 7 Furniture and Furnishings Stores: IKEA in Taiwan

CHANNEL DATA

  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 59 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 60 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 61 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 62 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 65 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Modern grocery retailers expanded rapidly towards the end of the review period. As a result, convenience stores, supermarkets and hypermarkets are now located in close proximity to one another. Grocery retailers are consequently enhancing their product mixes in a bid to attract consumers and survive amidst intense competition. For example, President Chain Store Corp and Taiwan Family Mart both added items to their fresh-cooked food menus within their convenience store chains in response to rising demand from time constrained consumers for quick meal solutions.

TRADITIONAL VS. MODERN

COMPETITIVE LANDSCAPE

  • President Chain Store Corp led grocery retailer sales in 2010, recording a current value share of 10% - a slight decline from the 11% recorded in 2010 which can be attributed to increasing competition from convenience stores. The company’s success can be attributed to its wide network of 7-Eleven outlets and constant introduction of new innovative products and services such as a special package for Mainland Chinese tourists which comprises transportation and phone cards.

PROSPECTS

  • Traditional grocery retailers, especially independent small grocers, will continue to lose sales share to modern grocery retailers over the forecast period. The fact that modern grocery retailers offer a wide product range capable of catering to evolving demand patterns means that they will continue to attract consumers over the coming years. Moreover, the offering of a comfortable shopping environment coupled with regular promotions will further convince consumers to shop at modern retailers over the forecast period.

CHANNEL FORMATS

  • Chart 8 Modern Grocery Retailers: PX Mart in Taiwan
  • Chart 9 Modern Grocery Retailers: Carrefour in Taiwan
  • Chart 10 Modern Grocery Retailers:7-Eleven in Taiwan

CHANNEL DATA

  • Table 66 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 67 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 68 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 69 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 70 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 71 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • In response to positive economic conditions in 2011, health and beauty specialist retailers embarked on a series of renovation and remodelling projects in order to ensure that their stores remained attractive and in-line with modern trends.

COMPETITIVE LANDSCAPE

  • AS Watson Group led health and beauty specialist retailers sales in 2011, recording a value share of 8%. During 2011, AS Watson Group completed its renovation of 150 outlets, with the company focussing on retailing exclusive imported brands and private label products under its Watsons brand name as well as individually designed brand names. In addition, the player enlarged its men’s grooming section in view of the huge potential of men’s grooming products. AS Watson Group also utilised Facebook to connect with consumers via the creation of small consumer groups used to sample new product launches.

PROSPECTS

  • Over the forecast period, health and beauty specialist retailers are likely to increase their sales shares, particularly regarding the retailing of skincare, cosmetics and supplements. Players such as Watsons, Sa Sa and Cosmed are expected to focus on introducing more exclusive brands so as to remain in-line with consumer purchasing trends.

CHANNEL FORMATS

  • Chart 11 Health and Beauty Specialist Retailers: Formosa in Taiwan
  • Chart 12 Health and Beauty Specialist Retailers: Yes Chain in Taiwan

CHANNEL DATA

  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 73 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 74 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 75 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 76 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 79 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Rising demand for convenience fuelled homeshopping sales in 2011 as the channel offers consumers the opportunity to purchase products with just a phone call. Moreover, live product demonstrations for TV shopping also helped to attract consumers.

COMPETITIVE LANDSCAPE

  • Eastern Home Shopping Network led homeshopping sales in 2011, recording a value share of 53%. However, the company recorded the largest decline in value share during the year. Despite being a pioneer within TV shopping, Eastern Home Shopping Network faced increased competition during the review period. The entrance of a fourth TV shopping player, U-Life, in 2010 was a key contributory factor behind Eastern Home Shopping Network’s decline in value share.

PROSPECTS

  • Following Taiwan’s opening up to Mainland Chinese tourists in 2011, homeshopping players, particularly TV shopping operators, are taking steps to improve their product ranges. However, many tourists still have fears over the product quality and after-sales service offered by homeshopping players.

CHANNEL DATA

  • Table 80 Homeshopping by Category: Value 2006-2011
  • Table 81 Homeshopping by Category: % Value Growth 2006-2011
  • Table 82 Homeshopping Company Shares by Value 2007-2011
  • Table 83 Homeshopping Brand Shares by Value 2008-2011
  • Table 84 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 85 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Online group purchasing (Tuan gou in Chinese), continued to increase in popularity in Taiwan during 2011 as it allows consumers to benefit from good deals. Sites such as Groupon, BuyTogether and ihergo were launched towards the end of the review period – a development which has significantly increased the level of consumer choice. As a result, consumers are increasingly making their purchasing decisions based on the offering of bargains, recommendations from friends and survey results.

COMPETITIVE LANDSCAPE

  • With an 11% value share, PC Home Online led internet retailing sales in 2011. However, the company recorded a decline in value share during the year as a result of increasing competition. PC Home Online’s success can be attributed to its offering of a comprehensive product range and 24/7 delivery service for selected products.

PROSPECTS

  • Internet retailing will continue to increase in popularity over the forecast period due to rising demand for convenience, whether related to delivery or shopping hours. On the other hand, online retailers are likely to offer complementary services such as fast delivery at no additional cost in order to attract consumers.

CHANNEL DATA

  • Table 86 Internet Retailing by Category: Value 2006-2011
  • Table 87 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 88 Internet Retailing Company Shares by Value 2007-2011
  • Table 89 Internet Retailing Brand Shares by Value 2008-2011
  • Table 90 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 91 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • After three years of declining sales caused by the economic downturn, leisure and personal goods specialist retailers recorded positive current retail value growth in 2011. Rising confidence and the improving economy helped to boost sales within the area, with consumers once again being willing to spend significant sums on items such as jewellery.

CHANNEL FORMATS

  • Chart 13 Leisure and Personal Goods Specialist Retailers: The Good Toys Shop in Taiwan

CHANNEL DATA

  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 93 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 99 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • In response to intense competition and the fact that a growing number of consumers prefer to shop at specialist retailers, mixed retailers employed various strategies to arouse consumer interest in 2011. Department stores, including Shin Kong Mitsukoshi, revamped their stores in order to offer more shop-in-shop space for luxury brands, partly in response to demand for such offerings amongst affluent Mainland Chinese tourists.

COMPETITIVE LANDSCAPE

  • Shin Kong Mitsukoshi Department Store remained the leading player within mixed retailers in 2011, recording a value share of 24% - a slight decline upon 2010 which can be attributed to increasing competition. During 2011, the company embarked upon a series of renovation projects for its major department stores so as to remain relevant to consumers and to sustain its competitive edge.

PROSPECTS

  • The rate of expansion of mixed retailers, particularly variety stores and warehouse clubs, will increase over the coming years due to the aggressive plans of these players to increase consumer accessibility and start operating outside of major cities such as Taipei and Kaoshiung.

CHANNEL FORMATS

  • Chart 14 Mixed Retailers: Shin Kong Mitsukoshi in Taiwan
  • Chart 15 Mixed Retailers: Pacific Sogo in Taiwan
  • Chart 16 Mixed Retailers: Fe21’ in Taiwan

CHANNEL DATA

  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 101 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 102 Mixed Retailers Company Shares by Value 2007-2011
  • Table 103 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 104 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 105 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 107 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Taiwan - Category Analysis

HEADLINES

TRENDS

  • The expansion of modern grocery retailers, especially convenience stores, continued to challenge vending operators in 2011, with consumers being attracted by the 24/7 opening hours and comprehensive product ranges offered by such stores. The perception that products within store-based retailers are fresher also had a negative impact on vending sales during 2011.

COMPETITIVE LANDSCAPE

  • With a 27% retail value share, Uni-President Enterprises led vending sales in 2011. The company’s success can be attributed to its wide network of vending machines that offer packaged food and soft drinks.

PROSPECTS

  • Vending sales will continue to decline over the forecast period due to increasing competition from store-based retailers, especially convenience stores. With convenience stores expanding their product ranges to better suit consumers’ evolving needs, vending machines will increasingly lose popularity among consumers.

CHANNEL DATA

  • Table 108 Vending by Category: Value 2006-2011
  • Table 109 Vending by Category: % Value Growth 2006-2011
  • Table 110 Vending Company Shares by Value 2007-2011
  • Table 111 Vending Brand Shares by Value 2008-2011
  • Table 112 Vending Forecasts by Category: Value 2011-2016
  • Table 113 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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