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Country Report

Retailing in Taiwan

Jan 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Taiwan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Taiwan, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Taiwan for free:

The Retailing in Taiwan market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Taiwan?
  • Who are the leading retailers in Taiwan?
  • How is retailing performing in Taiwan?
  • What is the retailing environment like in Taiwan?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Optimistic value growth in 2010 despite decline in number of outlets

The recovering economic situation in Taiwan has had a positive impact on retailing in Taiwan, resulting in better value growth in 2010 compared to the growth recorded in 2009. Nonetheless, overall outlet numbers continued to decline as a result of ongoing closures among independent players, many of which lost share to larger chained players in possession of stronger resources in terms of being able to offer goods at competitive prices whilst maintaining profit margins. Another factor contributing to the decline in the number of independent retail outlets was the boom in the Taiwan’s property market, which drove up rental costs. This led to many retailers becoming more cautious about outlet expansion, turning their focus instead towards increasing sales per outlet.

i-Cash EasyCard set to become the next big thing in retailing

April 2010 marked the official launch of the i-Cash EasyCard. The card combines a cashless public transportation fare card which can also be used to pay for goods at retailers within the Uni-President Group. The EasyCard facilitates quick payment and negates the need for physical cash. The card has so far proved to be a success and a strong driver of brand loyalty as consumers can enjoy numerous perks through shopping at retailers within the Uni-President Group. Furthermore, towards the end of the review period, convenience store retailer 7-Eleven introduced separate self-service checkouts for users of the EasyCard. All in all, the EasyCard is spearheading a rising trend towards easier and more convenient payment as well as a gradual evolution in retailing methods in Taiwan.

Grocery retailers expanding into other channels

There was a decent amount of innovation recorded among grocery retailers in Taiwan during the review period. On one hand, hypermarkets operators such as Carrefour began experimenting with smaller outlets aimed at competing with supermarkets and convenience stores, and many of these outlets are located in the heart of residential neighbourhoods. On the other hand, Wellcome introduced a new retail brand that focused on offering only economy priced products. Meanwhile, convenience store leader 7-Eleven began offering catalogue shopping in-store through which consumers may select goods in pack sizes which would otherwise only be available at hypermarkets at low prices similar to the prices in hypermarkets.

Convenience store leader, 7-Eleven launches internet retailing

Convenience stores player 7-Eleven, the leading retailing brand in Taiwan continues to seek out new business opportunities, the latest being an attempt to penetrate internet retail. The success of this venture is likely to hinge on the rising prominence of internet retailing, which is subject to increasing popularity due to the high degree of convenience on offer, which chimes with the busy lifestyles of Taiwanese consumers. 7-Eleven’s new internet portal strengthens the brand’s product mix and includes categories exceeding those which are currently available in its store-based retailing outlets.

Strong presence of internet retailing will impact on overall retailing.

Internet retailing is set to become one of the strongest drivers of value growth for retailing in Taiwan over the forecast period. Store-based retailers are increasingly branching out into internet retailing platforms. Conversely, successful retail businesses which started out as internet-only retailers are progressing towards the opening of store-based outlets. The benefits offered by internet retailing include much more competitive prices in comparison to store-based retailers.

Table of Contents

Table of Contents

Retailing in Taiwan - Industry Overview

EXECUTIVE SUMMARY

Optimistic value growth in 2010 despite decline in number of outlets

i-Cash EasyCard set to become the next big thing in retailing

Grocery retailers expanding into other channels

Convenience store leader, 7-Eleven launches internet retailing

Strong presence of internet retailing will impact on overall retailing.

KEY TRENDS AND DEVELOPMENTS

Economic conditions are more favourable, boosting retailing value sales

Internet retailing sets the pace in retailing

Increasing tourism from mainland China represents greater opportunities

Private label comes to the fore as consumers become more price sensitive

Domestically produced items gain popularity due to government support

Polarisation in retail pricing becomes more prominent as trends diverge

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

  • Table 27 Shopping Centres/Malls in Taiwan

Cash and carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Taiwan - Company Profiles

AS Watson Group - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 AS Watson Group: Watson’s in Taiwan

PRIVATE LABEL

  • Summary 4 AS Watson Group: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 AS Watson Group: Competitive Position 2009

Avon Cosmetics (Taiwan) Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 8 Avon Cosmetics (Taiwan) Ltd: Competitive Position 2009

Chyuan Lien Enterprise Co Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 2 Chyuan Lien Enterprise Co Ltd: Chyuan Lien in Taiwan

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 11 Chyuan Lien Enterprise Co Ltd: Competitive Position 2010

Costco President Taiwan, Inc - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 14 Costco President Taiwan, Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 15 Costco President Taiwan, Inc: Competitive Position 2009

Dairy Farm International Holdings Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 3 Dairy Farm International Holdings Ltd in Taiwan

PRIVATE LABEL

  • Summary 19 Dairy Farm International Holdings Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 Dairy Farm International Holdings Ltd: Competitive Position 2009

E-Lifemall Corp - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 23 E-Lifemall Corp: Competitive Position 2009

Far Eastern Department Stores Co Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 26 Far Eastern Department Co Ltd: Competitive Position 2009

Pacific Sogo Department Store Co Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 29 Pacific Sogo Department Store Co Ltd: Competitive Position 2009

PresiCarre Co Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 4 PresiCarre Co Ltd: Carrefour in Taiwan

PRIVATE LABEL

  • Summary 32 PresiCarre Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 33 PresiCarre Co Ltd: Competitive Position 2009

President Chain Store Corp - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 5 President Chain Store Corp: 7-Eleven in Taiwan

PRIVATE LABEL

  • Summary 36 President Chain Store Corp: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 President Chain Store Corp: Competitive Position 2009

RT Mart Taiwan Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 40 RT Mart Taiwan Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 41 RT Mart Taiwan Ltd: Competitive Position 2009

Shin Kong Mitsukoshi Department Store Co Ltd (Taiwan) - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 44 Shin Kong Mitsukoshi Department Store Co Ltd (Taiwan): Competitive Position 2009

Taiwan Family Mart Co Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 47 Taiwan Family Mart Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 48 Taiwan Family Mart Co Ltd: Competitive Position 2009

Test Rite Group - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 51 TEST RITE GROUP: Internet Presence

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 52 Test Rite Group: Competitive Position 2009

Tsann Kuen Enterprise Co Ltd - Retailing - Taiwan

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 55 TSANN KUEN ENTERPRISE CO LTD: Internet Presence

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 56 Tsann Kuen Enterprise Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 57 Tsann Kuen Enterprise Co Ltd: Competitive Position 2009

Clothing and Footwear Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • In December 2009, Taiwanese designer Johan Ku won the Avant-Garde Award of Gen Art Style, a prestigious international design award. Increasingly, Taiwanese consumers paid more attention towards the clothing and footwear of local designers. Simultaneously, more and more independent Taiwanese clothing brands began emerging and were marketed as being 100% made in Taiwan. Made in Taiwan products covering categories including clothing and footwear, packaged foods and housewares were a hot topic towards the end of the review period and were strongly promoted by the Taiwanese government.

CHANNEL FORMATS

  • Chart 6 Clothing and Footwear Specialist Retailers: ASO in Taiwan
  • Chart 7 Clothing and Footwear Specialist Retailers: Mexx in Taiwan

CHANNEL DATA

  • Table 28 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 29 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 30 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 31 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 32 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 33 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 34 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 35 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Direct selling in Taiwan posted its sixth consecutive annual decline in value during 2010. Competition from new entrants in homeshopping such as U-Life and internet retailing newcomers such as Tao1shop posed strong competition to direct selling players. The benefits of homeshopping and internet retailing include next day delivery, a wider variety of products and brands and, importantly, lower unit prices.

COMPETITIVE LANDSCAPE

  • Amway Taiwan Co Ltd was the leader in direct selling in Taiwan during 2010 with a 21% value share. Amway entered Taiwan in 1982 and since then has established strong brand awareness and a very reliable reputation. Amway is also active in social responsibility activities. Each year, the company supports welfare groups for the disadvantaged and holds sporting events in order to promote healthy lifestyles.

PROSPECTS

  • Direct selling in Taiwan is set to decline in constant value by 1% CAGR over the forecast period. This will be a continuation of the ongoing value decline which marked the performance of direct selling during the review period. Consumer healthcare direct selling will continue to post the best performance in direct selling, a situation which will arise mainly because other direct selling products such as clothing and footwear and consumer appliances are also widely available through store-based retailers.

CHANNEL DATA

  • Table 36 Direct Selling by Category: Value 2005-2010
  • Table 37 Direct Selling by Category: % Value Growth 2005-2010
  • Table 38 Direct Selling Company Shares by Value 2006-2010
  • Table 39 Direct Selling Brand Shares by Value 2007-2010
  • Table 40 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 41 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Taiwan - Category Analysis

HEADLINES

TRENDS

  • DIY and gardening are not common hobbies for Taiwanese consumers. This is mainly because the costs of professional home improvement and repair and gardening are not high in Taiwan, mainly due to the low cost of labour. However, the DIY trend which is increasingly spreading from Western countries is gradually influencing Taiwanese consumers to undertake more DIY and gardening activities. As a result, DIY, home improvement and garden centres increased in value by 2% in 2010.

CHANNEL DATA

  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 43 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 44 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 49 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Value growth in electronics and appliance specialist retailers accelerated in 2010 to 3%. This was due in no small part to the unusual weather conditions experienced in Taiwan. Because of global warming, the weather in Taiwan is becoming more extreme, which means that winters are colder than ever before and the summers are becoming ever hotter. The consumption of electric heaters increased during the period in which so-called Humboldt currents occur during winter. The majority of Taiwanese dwellings have no form of central heating. The increasingly hot and muggy summers also drove sales of air conditioners and electric fans.

CHANNEL FORMATS

  • Chart 8 Electronics and Appliance Specialist Retailers: Studio A in Taiwan

CHANNEL DATA

  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 51 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 52 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 57 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores increased by 1% in value during 2010, which is commensurate with the 1% CAGR current value growth recorded over the entire review period. Furthermore, 2010 value growth represented somewhat of a recovery from the declines recorded amidst the economic turmoil of 2008 and 2009. This is a clear sign of general economic recovery and signals a return to the booming real estate market which existed in Taiwan earlier in the review period. As residential construction continues to boom and the number of new houses and apartments on the market increases, demand for furniture and furnishing is increasing accordingly.

CHANNEL FORMATS

  • Chart 9 Furniture and Furnishings Stores: IKEA in Taiwan

CHANNEL DATA

  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 59 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 60 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 61 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 62 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 63 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 65 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Growth in grocery retailing in Taiwan was largely driven by the economic recovery which occurred in the country during 2010. Consumers had more disposable money and more confidence in the macroeconomic situation. Moreover, many grocery retailers continued to offer significant discounts in order to stimulate sales.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • President Chain Store Corp, the national brand owner of 7-Eleven in Taiwan, held the leading position in grocery retailing in Taiwan during 2010 with a 9% value share and a 4% outlet share. In addition to its well spread network of outlets, the company is also an innovator, which has led to it winning favour among Taiwanese consumers. Since 2009, the company has been introducing and promoting its private label line 7-Select, which covers multiple product categories including beer, non-alcoholic drinks, sweet and savoury snacks and cooking oil. 7-Select is explicitly marketed as being manufactured by leading Taiwanese producers and being of high quality. 7-Select has proven to be successful and is expected to generate over NT$8 billion in sales by the end of 2010.

PROSPECTS

  • The development of private label as well as the further expansion of the product ranges available will be the two main drivers of growth in grocery retailing over the forecast period. 7-Select, the private label range of 7-Eleven, is predicted to be subject to the introduction of more product categories and its success thus far is likely to motivate more grocery retailers to follow suit and offer private label over the forecast period. In terms of new product categories, freshly prepared ready-to-eat meals are expected to be another area of focus for grocery retailers in reflection of the increased demand for such convenience oriented products among consumers with busy lifestyles.

CHANNEL FORMATS

  • Chart 10 Modern Grocery Retailing: Px Mart in Taiwan
  • Chart 11 Modern Grocery Retailing: Wellcome in Taiwan
  • Chart 12 Modern Grocery Retailing: Carrefour in Taiwan
  • Chart 13 Modern Grocery Retailing: 7-Eleven in Taiwan
  • Chart 14 Modern Grocery Retailing: Wellcome in Taiwan
  • Chart 15 Modern Grocery Retailing: Family Mart in Taiwan
  • Chart 16 Traditional Grocery Retailing: Bee Cheng Hiang in Taiwan

CHANNEL DATA

  • Table 66 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 67 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 68 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 69 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 70 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 71 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • In order to increase sales revenue, key players in chemists/pharmacies and parapharmacies/drugstores expanded their product ranges towards the end of the review period. The product lines offered by chemist/pharmacies, which have traditionally focused on medicine and health care products, expanded to include pharmaceutical skin care from brands such as Vichy and La Roche-Posay. Meanwhile, parapharmacies/drugstores began offering more brands and a wider variety of vitamins and dietary supplements.

COMPETITIVE LANDSCAPE

  • President Drug Store Business Corp ranked first within health and beauty specialist retailers in terms of sales value in 2010 and accounted for 4% of value sales. Towards the end of the review period, the company sought to enlarge the consumer base for its Cosmed retail brand to encompass teenagers and women aged over 40. This would augment its original consumer base of women aged between 25 and 40. This was expansion of consumer base was attempted through an expansion of its product mix to include brands which cater to different age groups as well as tailored marketing campaigns suited for each of its core consumer segments.

PROSPECTS

  • Value growth will outperform outlet growth in health and beauty specialist retailers over the forecast period. In other words, sales per outlet is predicted to increase due to a degree of consolidation amongst chained players which are able to offer value-added services, wider product ranges and better incentives in terms of loyalty schemes. The number of independent operated health and beauty specialist retailers is therefore set to decrease over the forecast period as further store closures occur.

CHANNEL FORMATS

  • Chart 17 Health and Beauty Specialist Retailers: Formosa in Taiwan
  • Chart 18 Health and Beauty Specialist Retailers: Mencare Studio in Taiwan
  • Chart 19 Health and Beauty Specialist Retailers: Yes Chain in Taiwan

CHANNEL DATA

  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 73 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 74 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 75 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 76 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 77 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 79 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Taiwan - Category Analysis

HEADLINES

TRENDS

  • For the first time in Taiwan, real estate was promoted through television homeshopping in 2010. In July new entrant U-Life spearheaded the launch of this new type of homeshopping. While consumers did not pay for the purchase of a new home through homeshopping, they were able to contact the advertisers to schedule personal viewings of properties featured on television homeshopping programmes. The success of U-Life suggests that television homeshopping could very well be a lucrative new channel for real estate sales in Taiwan over the forecast period.

COMPETITIVE LANDSCAPE

  • Eastern Home Shopping Network led homeshopping in Taiwan in 2010 with a 52% value share. The company was the first television homeshopping operator in Taiwan and its share shrank gradually throughout the review period due to the emergence of new competitors. Eastern Home Shopping operates a total of five television channels, each of which focuses on a different product category. These include travel, fashion, consumer healthcare and consumer electronics.

PROSPECTS

  • Improvements in terms of after-sale services will be the core focus for homeshopping players in Taiwan over the forecast period. In order to compete with store-based retailers, right-of-return guarantees within an allocated timeframe will be important, as will the maintenance of a high degree of product quality.

CHANNEL DATA

  • Table 80 Homeshopping by Category: Value 2005-2010
  • Table 81 Homeshopping by Category: % Value Growth 2005-2010
  • Table 82 Homeshopping Company Shares by Value 2006-2010
  • Table 83 Homeshopping Brand Shares by Value 2007-2010
  • Table 84 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 85 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Tuan gou, which translates into English as group purchase, is a popular practice in China and the Far East through which consumers consolidate orders across the internet in order to make one single bulk purchase, which means that goods can be bought for much lower prices. Tuan Gou is a rising trend in Taiwan and increased rapidly in popularity towards the end of the review period. Due to the large sizes of these group orders, consumers have improved bargaining power and are hence able to negotiate much lower prices from suppliers. Ihergo.com is one website where consumers group together to share information about websites and products in which they are interested. Since its initial start-up, the concept of the website has progressed to the point where manufacturers now initiate group purchasing activities by offering products and inviting consumers to group together to make purchases.

COMPETITIVE LANDSCAPE

  • PC Home Online was the leader in internet retailing in Taiwan during 2010 with a 12% value share. The company’s wide product range included packaged food, beauty and personal care, consumer electronics, clothing and footwear, consumer healthcare and consumer appliances. PC Home Online was the first internet retailer in Taiwan to launch a 24-hour a day delivery service for a selected range of products, a move which other competitors promptly followed. In addition to local sales, the company also offers a worldwide delivery service to over 105 countries.

PROSPECTS

  • The purchase of grocery products through internet retailing is set to increase in popularity over the forecast period as the lifestyles of Taiwanese people become busier. Products such as packaged food, home care and tissue and hygiene are essential items in daily life. Through internet retailing, consumers save the time and effort required in going to supermarkets/hypermarkets to do their shopping. Moreover, online shopping offers the added convenience of a home delivery service and may at times even offer more competitive prices.

CHANNEL DATA

  • Table 86 Internet Retailing by Category: Value 2005-2010
  • Table 87 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 88 Internet Retailing Company Shares by Value 2006-2010
  • Table 89 Internet Retailing Brand Shares by Value 2007-2010
  • Table 90 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 91 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Leisure and personal goods specialist retailers declined by 1% in value during 2010, although this was an improvement on the 2% decline registered in 2008 and the 4% decline recorded during 2009 as the economic recovery boosted spending through leisure and personal goods specialist retailers. Jewellers recorded positive value growth in 2010 following two years of declining value sales. Additionally, the ‘world cup fever’ which hit Taiwan during the FIFA 2010 World Cup drove enthusiasm for participating in sporting activities. Apart from football, cycling was another sport which enjoyed a marked increase in popularity among Taiwanese consumers towards the end of the review period. As a result, sports goods stores generated 4% value growth in 2010.

CHANNEL FORMATS

  • Chart 20 Leisure and Personal Goods Specialist Retailers: The Good Toys Shop in Taiwan

CHANNEL DATA

  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 93 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 94 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 99 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Taiwan - Category Analysis

HEADLINES

TRENDS

  • The opening of new shopping malls continued to pose a threat to growth in department stores in Taiwan during 2009/10. One prominent new opening in December 2009 was Q-Square, which also serves as a transportation hub as it connects various stations including for the Taipei Metro, National Railway, Taiwan High Speed Train and long-distance coaches. Not only is Q-Square positioned in an excellent location to draw crowds, but it is also able to cater to a wider range of consumers as it houses a variety of different retail brands at different price points.

COMPETITIVE LANDSCAPE

  • Shin Kong Mitsukoshi Department Store Co Ltd (Taiwan) was the leader in mixed retailers in 2010, accounting for sales of NT$70.6 billion, which gave the company a value share of 27%. The company also recorded the greatest increase in value share during the year. With 18 outlets located throughout Taiwan, including its Zuoying outlet which was opened in April 2010, all outlets are positioned differently, which increases the appeal of Mitsukoshi’s outlets. For instance, in the Xinyi district where the company owns four outlets, the company’s Shin Kong Mitsukoshi A4 outlet targets young female office workers, offering mid-priced clothing and accessories, while the Shin Kong Mitsukoshi A9 outlet offers premium and luxury goods so as to attract high-income consumers.

PROSPECTS

  • Mixed retailers is expected to see greater reach in Taiwan during the forecast period as the channel expands outside of Taiwan’s main cities Taipei and Kaohsiung. This growth is being driven by the Taiwanese government, which has been promoting regional development alongside its improvements in the country’s infrastructure.

CHANNEL FORMATS

  • Chart 21 Mixed Retailers: Shin Kong Mitsukoshi in Taiwan
  • Chart 22 Mixed Retailers: Sogo in Taiwan

CHANNEL DATA

  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 101 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 102 Mixed Retailers Company Shares by Value 2006-2010
  • Table 103 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 104 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 105 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 107 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Taiwan - Category Analysis

HEADLINES

TRENDS

  • Vending continued to decline during 2010 as a result of the rising threat posed by convenience stores. The numbers of convenience stores outlets continued to increase in Taiwan during 2010 and this combined with the fact that vending offers a comparatively limited range of products and brands to compromise demand for vending.

COMPETITIVE LANDSCAPE

  • Uni-President Enterprises Corp led vending in Taiwan during 2010 with a 27% value share. As a leader in packaged food and soft drinks, Uni-President Enterprises Corp sells only brands manufactured by the company itself. Vending machines operated by the company are widely present throughout Taiwan.

PROSPECTS

  • Over the forecast period, vending is expected to continue declining in value due to the threat coming from store-based retailers such as convenience stores and foodservice establishments such as cafés/bars and street stall/kiosks. Taiwanese consumers are generally attracted to street stalls/kiosks as they prefer to have the option of selecting from a wider range of brands and products rather than being restricted to the limited range of products on offer through vending machines.

CHANNEL DATA

  • Table 108 Vending by Category: Value 2005-2010
  • Table 109 Vending by Category: % Value Growth 2005-2010
  • Table 110 Vending Company Shares by Value 2006-2010
  • Table 111 Vending Brand Shares by Value 2007-2010
  • Table 112 Vending Forecasts by Category: Value 2010-2015
  • Table 113 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Company Shares
  • Brand Shares
  • Employment
  • Grocery vs Non-grocery

Market size details:

  • Retail Value retail selling price excl Sales Tax % growth
  • Retail Value retail selling price excl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices % growth
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax % growth
  • Retail Value retail selling price incl Sales Tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price excl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices % growth
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail Value retail selling price incl Sales Tax Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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