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Country Report

Retailing in the Netherlands

Jun 2011

Price: $1,900

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About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Netherlands with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Netherlands, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Netherlands for free:

The Retailing in Netherlands market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Netherlands?
  • Who are the leading retailers in Netherlands?
  • How is retailing performing in Netherlands?
  • What is the retailing environment like in Netherlands?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Better performance in 2010 as the Dutch economy improves

Retailing in the Netherlands showed a better performance in 2010 when compared with 2009. The Dutch economy showed better recovery signs in early 2010, influencing by increased consumer confidence, which resulted in improved demand in retailing channels such as non-grocery retailing. Key indicators such as unemployment showed a declining trend, while exports, on which the Dutch economy is highly dependent, experienced a return to positive growth.

More articles under promotion and strong emphasis on price-driven demand

The economic slowdown in 2009 triggered sales promotions and price discounts among grocery and non-grocery retailers. The trend continued in 2010 as intensified competition among the different players increased, with retailers being more aggressive in looking to generate consumer demand. Grocery retailing continued to experience healthy growth, while non-grocery retailing showed a slightly more positive result in 2010, driven by the desire to purchase more expensive items and more intensive promotional activities from mainstream retailers, which tried to maintain consumer demand with attractive price offers.

Grocery retailing gains a greater share for non-food products

Grocery retailers are committed to capturing a bigger share of non-grocery retailing, signalled by changes in structures leading to a wider availability of non-food products in stores. Royal Ahold, owner of the leading supermarket chain Albert Heijn and the AH XL hypermarkets, increased the range of non-food products in its stores to attract consumers who usually shop at popular department stores such as Hema or variety stores such as Blokker.

Large chains increasingly present with internet retailing

The Dutch retailing structure is marked by increased concentration among large retail chains. Domestic players such as Royal Ahold led with a strong share in grocery retailing through supermarket chain Albert Heijn, while other local firms such as Blokker Nederland with the leading chains such as Blokker, Bart Smit and Intertoys consolidated their strength. Independent and small retailers suffered at the hands of the intensified competition from larger chains, unable to compete with their resources and, in most cases, forced to close or join a franchise scheme in order to survive. Large chains are also placing greater importance on their internet services, including offering online shopping in order to capture the rising demand for convenience.

Number of outlets will increase over the forecast period

Despite the rising competition from non-store sales, the number of retail outlets is expected to increase slowly over the forecast period. The improved economic conditions will underpin a more dynamic retailing industry, which will lead to more stores opening. New stores will fall primarily into newer categories such as hypermarkets and convenience stores, with mixed retailers also expected to do well.

Table of Contents

Table of Contents

Retailing in the Netherlands - Industry Overview

EXECUTIVE SUMMARY

Better performance in 2010 as the Dutch economy improves

More articles under promotion and strong emphasis on price-driven demand

Grocery retailing gains a greater share for non-food products

Large chains increasingly present with internet retailing

Number of outlets will increase over the forecast period

KEY TRENDS AND DEVELOPMENTS

Economic conditions

More confidence in security consolidates internet retailing

Government regulation

Private label continues to grow, gaining preferential shelf space

Joint promotions chosen to secure consumer loyalty

Grocery retailers committed to capturing a greater share of non-food products

MARKET INDICATORS

  • Table 1 Employment in Retailing 2005-2010

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2005-2010
  • Table 3 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 8 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 11 Retailing Company Shares: % Value 2006-2010
  • Table 12 Retailing Brand Shares: % Value 2007-2010
  • Table 13 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 14 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 17 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 18 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 19 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 24 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

Cash-and-carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in the Netherlands - Company Profiles

Aldi Nederland BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Aldi Nederland BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Aldi Nederland BV: Competitive Position 2010

AS Watson (Health & Beauty Europe) in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 27 AS Watson (Health & Beauty Europe): Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 AS Watson (Health & Beauty Europe): Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 AS Watson (Health & Beauty Europe): Competitive Position 2010

Blokker Nederland BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 28 Blokker Nederland BV: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Blokker Nederland BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Blokker Nederland BV: Competitive Position 2010

Dexcom Holdings in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 29 Dexcom Holdings: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 16 Dexcom Holdings: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 17 Dexcom Holding: Competitive Position 2010

Hema BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 30 Hema BV: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 20 Hema BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 21 Hema BV: Competitive Position 2010

Inter IKEA Systems Holding NV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 24 Inter IKEA Systems Holding NV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 25 Inter IKEA Systems Holding NV: Competitive Position 2010

Jumbo Supermarkten BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 1 Jumbo Supermarkten BV: Jumbo

PRIVATE LABEL

  • Summary 28 Jumbo Supermarkten BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 29 Jumbo Supermarkten BV: Competitive Position 2010

Lidl Nederland GmbH in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 32 Lidl Nederland GmbH: Competitive Position 2008

Maxeda BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Maxeda BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Maxeda BV: Competitive Position 2010

Media Markt BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Media Markt BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Media Markt BV : Competitive Position 2010

Optichains BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 2 Optichains BV: Hans Anders

PRIVATE LABEL

  • Summary 43 Optichains BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 44 Optichains BV: Competitive Position 2010

Rituals Nederland BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

  • Chart 3 Rituals Nederland BV: Rituals

PRIVATE LABEL

  • Summary 47 Rituals Nederland BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 48 Rituals Nederland BV: Competitive Position 2010

Royal Ahold NV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 31 Royal Ahold NV: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 51 Royal Ahold NV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 52 Royal Ahold NV: Competitive Position 2010

Schuitema NV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 55 Schuitema NV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 56 Schuitema NV: Competitive Position 2010

Sperwer Holding BV in Retailing (Netherlands)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 59 Sperwer Holding BV: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 60 Sperwer Holding BV: Competitive Position 2010

Clothing and Footwear Specialist Retailers in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Sales of clothing and footwear specialist were impacted by the economic slowdown, resulting in a fall in value sales during 2009. More Dutch people restricted purchases of non-food items, preferring to postpone buying less essential items that carry a higher price tag.

CHANNEL FORMATS

  • Chart 4 Clothing and Footwear Specialist Retailers: C&A
  • Chart 5 Clothing and Footwear Specialist Retailers: C&A
  • Chart 6 Clothing and Footwear Specialist Retailers: Desigual

CHANNEL DATA

  • Table 32 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 33 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 34 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 35 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 36 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 37 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 38 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 39 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Sales through the direct sales channel are being impacted by rising competition from internet retailing, resulting in stagnating value sales in 2010.

COMPETITIVE LANDSCAPE

  • Direct selling in the Netherlands is fairly fragmented with mainly international firms capturing varying degrees of share in 2010. Herbalife International held a 25% share in 2010, making it the largest company in direct selling. Herbalife witnessed declining sales over the review period, but its value is now reaching a more stable level.

PROSPECTS

  • Direct selling in the Netherlands will encounter increased pressure to build sales over the forecast period. Increased competition from internet retailing and store-based retailing such as grocery retailers will pose more barriers for further development of direct selling. Growth will be lower as a result when compared with the review period as more consumers shift to other retail channels to purchase products.

CHANNEL DATA

  • Table 40 Direct Selling by Category: Value 2005-2010
  • Table 41 Direct Selling by Category: % Value Growth 2005-2010
  • Table 42 Direct Selling Company Shares by Value 2006-2010
  • Table 43 Direct Selling Brand Shares by Value 2007-2010
  • Table 44 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 45 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • DIY, home improvement and garden centres were expected to generate better value sales growth in 2010, with sales forecast to increase by just over 2% in current value terms. After the economic recession, which harmed sales growth in 2009, renewed signs of economic recovery helped to boost consumer confidence and gradually influence the positive development in indicators such as new home purchases. Retailers such as DIY stores that saw a decline in sales during 2009, faced 2010 with more positive prospects, experiencing increases in value sales derived from people willing to invest again on things such as home renovation or improvements.

CHANNEL DATA

  • Table 46 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 47 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 48 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 50 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 51 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 52 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 53 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Sales in 2010 were expected to show positive and improved results when compared with 2009. Despite the fact that the Netherlands suffered from an economic recession in 2009, electronics and appliance specialist retailers posted better-than-expected results. The channel remained highly dynamic with strong support from manufacturers in terms of new product developments that triggered consumer interest and demand.

CHANNEL FORMATS

  • Chart 7 Electronics and Appliance Specialist Retailers: Media Markt
  • Chart 8 Electronics and Appliance Specialist Retailers: Dixons

CHANNEL DATA

  • Table 54 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 55 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 56 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 58 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 59 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 60 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 61 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores performed better in 2010 when compared with the previous year. Increased consumer confidence fuelled demand, resulting in a better performance after the weak performance seen in 2009. Sales continued to be stimulated by intensified competition among retailers, which ran more frequent price promotions in order to capture consumer demand.

CHANNEL DATA

  • Table 62 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 63 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 64 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 65 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 66 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 67 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 68 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 69 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Grocery retailing remained a highly competitive channel in 2010, impacted by intensifying competition between larger channels such as supermarkets and higher sales by discounters and hypermarkets. Dutch consumers encountered more fight from mainstream grocery retailers to capture their preference, induced by a higher share of articles under promotion and an increase in services and non-food products.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 9 Modern Grocery Retailing: Albert Heijn
  • Chart 10 Modern Grocery Retailing: C1000

COMPETITIVE LANDSCAPE

  • Development of hypermarkets in the Netherlands is attributable to Royal Ahold, the owner of the main supermarket chain Albert Heijn. It remains the only player within hypermarkets, present with the separate format AH XL (Albert Heijn XL). One main competitive advantage of AH XL is offering free parking for its customers. Consumers are able to shop and also access a variety of services located within the outlet itself such as drugstore chain Etos or alcoholic drinks specialist Gall & Gall, two formats also owned by Ahold. AH XL also offers three times more product variety than standard Albert Heijn supermarkets. Stores also offer self-service scan schemes, allowing customers to save time and avoid lines at cash registers.

PROSPECTS

  • Grocery retailing will register lower growth when compared with the review period due to the high maturity levels of the channel. While supermarkets are more mature and developed in the Netherlands, a main trend impacting grocery retailing will be geared towards greater selling space per outlet. Hypermarkets will be the channel with the greatest growth prospects, with constant value sales expected to increase by 30%.

CHANNEL DATA

  • Table 70 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 71 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 72 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 73 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 74 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 75 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • The health and beauty specialist retailers channel seems to be more resilient to the effects of an economic slowdown. Sales in 2009 grew by 1% in current value terms, performing better than expected as the Dutch continued to be committed to spending on these products, which are not only considered of first necessity, but also have a preventative function and/or continue to increasing the overall quality of life.

COMPETITIVE LANDSCAPE

  • Parapharmacies/Drugstores is fairly concentrated, with AS Watson the leading player with a 25% value share in 2010, thanks to its Kruidvat and Trekpleister chains. Kruidvat is particularly successful, being a long-established Dutch brand with an accent on price and variety. Kruidvat often launches steep price discounts for leading brands from major manufacturers, such as Beiersdorf or Unilever, serving to attract traffic to its stores. The retailer also focuses on expanding the range of products such as food, including wine, and services such as insurance, credit or energy packs.

PROSPECTS

  • Health and beauty specialist retailers is expected to see positive growth over the forecast period, triggered by improved economic conditions and impacted by the commitment of existing companies to invest for security and to build the market. However, health and beauty specialist retailers will face intensified competition, not only among the different players in the channel, but also from grocery retailers and non-store retailers. Supermarket in particular are expanding the range of non-food products, giving beauty and healthcare more shelf space in order to capture the demand that is usually picked up by drugstores. Supermarkets will expand further the space devoted to beauty and healthcare products over the forecast period, aiming to attract the consumer who seeks the convenience of one-stop shopping, a factor that will fuel more competition for outlets such as drugstores.

CHANNEL FORMATS

  • Chart 11 Health and Beauty Specialist Retailers: ICI Paris XL

CHANNEL DATA

  • Table 76 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 77 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 78 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 79 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 80 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 81 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 82 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 83 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Sales through homeshopping continue to suffer in the Netherlands, registering falling value growth rates as a result of intensified competition from other retail channels. Internet retailing is capturing the demand from homeshopping, in addition to traditional store-based channels. High internet penetration and the fact that more people are shopping online is resulting in decreasing demand for homeshopping.

COMPETITIVE LANDSCAPE

  • Wehkamp is the largest homeshopping retailer, claiming a 21% share in 2010. Wehkamp has traditionally been associated with post order shopping in the Netherlands, distributing over one million catalogues. However, the firm is pursuing a shift towards internet retailing, as is occurring with other homeshopping companies. In 2010, Wehkamp was expected to fully stop the distribution of printed catalogues, inducing clients to use the internet instead.

PROSPECTS

  • Sales of homeshopping are expected to continue to witness a declining trend over the forecast period. Consumer preference in the Netherlands is shifting towards alternative non-store retail channels such as internet retailing.

CHANNEL DATA

  • Table 84 Homeshopping by Category: Value 2005-2010
  • Table 85 Homeshopping by Category: % Value Growth 2005-2010
  • Table 86 Homeshopping Company Shares by Value 2006-2010
  • Table 87 Homeshopping Brand Shares by Value 2007-2010
  • Table 88 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 89 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • The Netherlands boasts a strong internet penetration, with almost two thirds of total households connected with broadband. The Dutch are familiar with internet usage and are using the medium not only as a source of information but also for shopping. The main barrier is represented by the relatively large number of senior citizens who are more traditional and see the internet as a difficult medium to use. However, large banks or government welfare organisations are giving free courses and training to educate older consumers about the benefits and convenience of operating online.

COMPETITIVE LANDSCAPE

  • Internet retailing sales are led by Bol.com which profited from the expansion of its product range to include a larger selection of consumer electronics. The firm claimed a 10% share in 2010, being the largest internet retailing firm within media products. Bol.com pursued an active promotional campaign with the emphasis on price, coupled with improved delivery services, which resulted in an increase in sales.

PROSPECTS

  • Internet retailing is expected to drive overall growth within the Dutch retailing industry. Double-digit growth will be seen as consumers quickly shift to habitually purchasing goods online as assurances on risk factors such as security increase. Dutch people are expected to lead busier lifestyles over the forecast period, valuing more than ever convenience, with internet retailing providing the capability to inform onseself and compare products as well as also obtain the best prices and deals.

CHANNEL DATA

  • Table 90 Internet Retailing by Category: Value 2005-2010
  • Table 91 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 92 Internet Retailing Company Shares by Value 2006-2010
  • Table 93 Internet Retailing Brand Shares by Value 2007-2010
  • Table 94 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 95 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Leisure and personal goods specialist retailers showed a better performance in 2010 when compared with 2009. Renewed consumer confidence triggered demand, especially for products that are considered by the Dutch as less essential within non-grocery.

CHANNEL FORMATS

  • Chart 12 Leisure and Personal Goods Specialist Retailers: Schaap en Citroen

CHANNEL DATA

  • Table 96 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 98 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 100 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 101 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 102 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 103 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers witnessed an improved sales performance in 2010, triggered by better economic activity, leading to rising demand for non-food products, the core of the product offer structure of these retailers in the Netherlands. The market suffered in 2009, but started to show signs of recovery during the last quarter of that year, with renewed consumer confidence resulting in a good performance during key periods such as Christmas, with sales returning to a positive level.

COMPETITIVE LANDSCAPE

  • Hema is the leading chain within mixed retailers, accounting for 44% of total value sales in 2010. Hema continued with its strategy of expanding with new outlet openings, including smaller format ones in neighbourhoods outside the city centre or in smaller towns. The idea of the company is to make Hema attainable to all consumers and provide convenience and a wide product offer. In 2010, Hema introduced a new television campaign stressing the store philosophy around selling the best-quality products at a fair price. For example, many Dutch people go to Hema to buy bakery products such as cakes, with the chain’s emphasis focusing on the use of the best ingredients.

PROSPECTS

  • Mixed retailers are poised to generate healthy growth over the forecast period. Growth in value terms will benefit from improved economic conditions during the early part of the forecast period, benefiting sales of non-food products. Department stores will witness improved value sales growth as more people visit them to buy non-food products such as clothing, media or consumer electronics.

CHANNEL FORMATS

  • Chart 13 Mixed Retailers: Vroom & Dreesman
  • Chart 14 Mixed Retailers: Hema
  • Chart 15 Mixed Retailers: de Bijenkorf
  • Chart 16 Mixed Retailers: Xenos

CHANNEL DATA

  • Table 104 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 105 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 106 Mixed Retailers Company Shares by Value 2006-2010
  • Table 107 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 108 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 109 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 110 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 111 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in the Netherlands - Category Analysis

HEADLINES

TRENDS

  • Vending generated healthy growth in 2009, despite the economic slowdown, with sales increasing by almost 3% in current value terms. Growth in 2010 was boosted by improved economic conditions and a renewed desire by Dutch consumers to spend. Sales in 2010 were also influenced by the good weather prevailing during the summer months, as more people spent more time outside, thus boosting impulse purchases of products such as confectionery and savoury snacks.

COMPETITIVE LANDSCAPE

  • Coca-Cola Enterprises Netherlands BV is the largest vending operator, claiming a 23% share in 2010. Good summer weather had a positive effect on vending sales during this period, resulting in an improved performance when compared with the previous year. The firm markets a variety of carbonated and non-carbonated drinks with different offer policies according to the location, with some units selling mainly cans and others PET bottles. Coca-Cola also has slightly different pricing that varies according to the location.

PROSPECTS

  • Vending is showing positive prospects in the Netherlands. Retailers are investing to further develop the market after a long period of low levels of activity in terms of new product development. Sales are forecast to reach EUR415 million in 2015, up 14% in constant value terms over 2010.

CHANNEL DATA

  • Table 112 Vending by Category: Value 2005-2010
  • Table 113 Vending by Category: % Value Growth 2005-2010
  • Table 114 Vending Company Shares by Value 2006-2010
  • Table 115 Vending Brand Shares by Value 2007-2010
  • Table 116 Vending Forecasts by Category: Value 2010-2015
  • Table 117 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price excl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price excl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price incl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices % growth
  • Retail value retail selling price excl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices % growth
  • Retail value retail selling price incl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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