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Country Report

Retailing in the US

Apr 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Continued economic uncertainty tempers consumer spending

Despite officially exiting the recession, the US has continued to face sluggish economic growth, persistently high unemployment, and uncertain domestic and foreign financial situations. The renewed optimism of 2010 carried over into the first half of 2011, but continued fears about the US debt ceiling and other policy woes in addition to the European sovereign debt crisis weighed down on consumer and business sentiment. Households have cut back severely on spending in recent years and in general remain cautious to spend as liberally as they have in the past.

The hunt for value intensifies

Consumers have placed a greater emphasis on not just price but quality in a search for the most value for their budget. Private label purchases and coupon usage have become increasingly widespread and accepted. On the web-connected side, daily deal and flash sale sites have enjoyed tremendous popularity as they promise generous savings on both everyday items and big ticket items. On the brick and mortar front, dollar stores, outlet stores, and other discount stores have experienced exceptional growth as consumers trade down from higher-priced alternatives. Even on more expensive items, as long as there is a perception of value for the price, consumers will still spend money. The thrill of a deal is a strong force for many US households.

Channel blurring continues

Retailers are increasingly blurring the distinctions between grocery and non-grocery categorisations. From convenience stores to mass merchandisers to chemists/pharmacies, retailers of all kinds have been capitalising on a prevailing desire for convenience by adding more grocery items. Consumers benefit from the increased competition as supermarkets respond by lowering prices and using other tactics to retain a perception of value. Shoppers also experience more choice in terms of where to do their fill-in shopping trips and, moreover, are able to consolidate trips when they only need a few grocery items, thereby saving time and money on fuel, as prices of the latter remain high. The diversifying retailers should benefit from higher foot traffic and spending. It will be a challenge for supermarkets and other grocery-focused retailers to adapt to the new competitive landscape.

Retailers downsizing across industries

In the face of weakened consumer spending and traffic, many stores have begun to downsize their physical locations. Some strategies to do so include subleasing retail space, renegotiating leases, or simply building smaller stores. Notably, “big box” retailers such as Wal-Mart and Target have expanded with new concepts designed for the unique constraints and advantages of urban locations. Others, not limited to supermarkets, apparel retailers, and department stores, have also decreased their store sizes as they realise that bigger is not always better. In an increasingly connected world, the store is no longer the sole centre of the shopping experience, and retailers must instead draw customers in with a better in-store and integrated experience.

Sluggish growth expected as consumers and retailers adapt to new norms

Going forward, the economic forecast remains mixed. The US faces a period of prolonged low inflation or deflation, along with a depressed housing market and levels of unemployment still above 8%, though this metric has improved slightly in the latter half of 2011. Purchasing power has eroded, making consumers wary to spend. Volatile gas prices and commodity costs will weigh on consumer budgets. Shopping and living habits formed during the recession will likely persist and influence this generation of shoppers, and this altered retail paradigm will force both consumers and retailers to adjust their behaviours and strategies.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in USA with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in USA, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in USA for free:

The Retailing in USA market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in USA?
  • Who are the leading retailers in USA?
  • How is retailing performing in USA?
  • What is the retailing environment like in USA?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in the US - Industry Overview

EXECUTIVE SUMMARY

Continued economic uncertainty tempers consumer spending

The hunt for value intensifies

Channel blurring continues

Retailers downsizing across industries

Sluggish growth expected as consumers and retailers adapt to new norms

KEY TRENDS AND DEVELOPMENTS

Renewed recession fears lead to pullbacks in consumer spending

Internet retailing: A bright spot in the retailing landscape

New sales tax collection regulations could hurt internet retailers

Private label acceptance grows

Technological advances allow increased localisation and personalisation in shopping

Off-price retailers growing strongly

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash-and-carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in the US - Company Profiles

Aldi Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Aldi Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Aldi Inc: Competitive Position 2011

Amazon.com Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 Amazon.com Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 Amazon.com Inc: Competitive Position 2011

Costco Wholesale Corp in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 27 Costco Wholesale Corp: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Costco Wholesale Corp: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Costco Wholesale Corp: Competitive Position 2011

Delhaize America Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 16 Delhaize America Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 17 Delhaize America Inc: Competitive Position 2011

Dollar General Corp in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 20 Dollar General Corp: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 21 Dollar General Corp: Competitive Position 2011

Home Depot Inc, The in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 28 The Home Depot Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 24 The Home Depot Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 25 The Home Depot Inc: Competitive Position 2011

IKEA Holdings US Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 28 IKEA Holdings US Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 29 IKEA Holdings US Inc: Competitive Position 2011

JC Penney Co Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 29 JC Penney Co Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 32 JC Penney Co Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 33 JC Penney Co Inc: Competitive Position 2011

Kohl's Corp in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 30 Kohl’s Corp Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 Kohl’s Corp Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Kohl’s Corp Inc: Competitive Position 2011

Lowe's Companies Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 31 Lowe’s Companies Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 40 Lowe’s Companies Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 41 Lowe’s Companies Inc: Competitive Position 2011

Macys Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 32 Macys Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 44 Macys Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 45 Macys Inc: Competitive Position 2011

Safeway Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 33 Safeway Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 48 Safeway Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 49 Safeway Inc: Competitive Position 2011

Sears Holdings Corp in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 34 Sears Holdings Corp: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 52 Sears Holdings Corp: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 53 Sears Holdings Corp: Competitive Position 2011

Supervalu Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 56 SuperValu Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 57 SuperValu Inc: Competitive Position 2011

Tesco Plc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 60 Tesco Plc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 61 Tesco Plc: Competitive Position 2011

Walgreen Co in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 35 Walgreen Co: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 64 Walgreen Co: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 65 Walgreen Co: Competitive Position 2011

Wal-Mart Stores Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Table 36 Wal-Mart Store Inc: Internet Retailing 2006-2011

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 68 Wal-Mart Stores Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 69 Wal-Mart Stores Inc: Competitive Position 2011

Whole Foods Market Inc in Retailing (USA)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 72 Whole Foods Market Inc: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 73 Whole Foods Market Inc: Competitive Position 2011

Apparel Specialist Retailers in the US - Category Analysis

HEADLINES

TRENDS

  • As in other channels, the search for value continued to benefit off-price retailers in apparel. The TJX Cos Inc, which specialises in discount apparel, continued to see sales improve at its TJ Maxx and Marshalls brands. Other off-price retailers that are finding sales successes include Ross Stores and Burlington Coat Factory. In a similar vein, full-price retailers’ own-branded outlets, which offer overstock and unsold inventory, are also growing rapidly to take advantage of thrifty consumer behaviour. As competition intensifies between these outlet stores and traditional off-price apparel retailers, the off-price retailers’ will be squeezed as they still depend heavily on stock from non-discount apparel retailers.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Gap in US

CHANNEL DATA

  • Table 37 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 38 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 39 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 40 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 41 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 42 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 43 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 44 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in the US - Category Analysis

HEADLINES

TRENDS

  • Many direct selling organisations saw an increase in the number of individuals who signed up to be direct selling agents in 2011, though results continued to be mixed. According to the Direct Selling Association, over 80% of direct selling agents are women and over 90% are part-time sellers, and with unemployment hovering around 9% throughout most of the year, the savings made by purchasing discounted products or the additional source of income from selling to others likely appealed to many women.

COMPETITIVE LANDSCAPE

  • Avon and Mary Kay, both heavyweights in beauty and personal care retailing, remain the leaders in direct selling, with value shares of 8% and 6%, respectively, in 2011. Though a pioneer in the direct selling business, Avon has experienced increased difficulties in recent years. In 2011, its number of active representatives remained generally flat or down. However, its 2010 acquisition of Silpada Designs, a jewellery direct seller, has positively impacted sales while its core category of beauty and personal care continues to suffer. Mary Kay, on the other hand, has seen increases in both its sales force and overall sales in 2011, and it seems that its focus on product innovation, sales force development, and personalisation is paying off.

PROSPECTS

  • Direct selling is expected to decline 1% in constant value terms over the forecast period to fall just below US$24 billion. Despite some renewed interest in the channel from consumers interested in either a new source of income or the savings available from personal consumption, the long-term trend of decline is predicted to continue.

CHANNEL DATA

  • Table 45 Direct Selling by Category: Value 2006-2011
  • Table 46 Direct Selling by Category: % Value Growth 2006-2011
  • Table 47 Direct Selling Company Shares by Value 2007-2011
  • Table 48 Direct Selling Brand Shares by Value 2008-2011
  • Table 49 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 50 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in the US - Category Analysis

HEADLINES

TRENDS

  • In contrast to the strong growth experienced in the middle of the decade and the equally strong declines seen during the housing crash starting 2006-2007, the new norm in DIY, home improvement and garden centre expenditures is slow growth as consumers delay starting on major home improvement projects or renovations until they are absolutely necessary and instead focus on smaller undertakings and simpler do-it-yourself projects in order to improve or maintain. Sales for certain product categories, such as seasonally demanded snow blowers or lawn mowers, are concentrated in this channel and remain fairly reliable, which is a slight positive for these retailers.

CHANNEL DATA

  • Table 51 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 52 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 53 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 54 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 55 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 56 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 57 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 58 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in the US - Category Analysis

HEADLINES

TRENDS

  • In 2011, consumers were still wary of spending on large discretionary purchases such as televisions or large household appliances but more willing to spend on smaller ones such as phones and other portable devices. The adoption of new television technologies did not occur as many in the industry expected, which slowed sales in one of the largest product categories for electronics and appliance specialist retailers. Competition for reluctant consumers led to deep discounts and heavy promotional activity from retailers who sought to maintain volume at the expense of profits. Additionally, innovation in categories such as tablets, led by Apple’s iPad 2 and soon followed by a plethora of competing products, drew the interest of many consumers but may have led to lower sales in substitutable categories such as notebook computers.

CHANNEL FORMATS

  • Chart 2 Electronics and Appliance Specialist Retailers: Best Buy in US

CHANNEL DATA

  • Table 59 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 60 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 61 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 62 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 63 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 64 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 65 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 66 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in the US - Category Analysis

HEADLINES

TRENDS

  • In 2011, furniture and furnishings stores maintained the momentum of growth that had just returned in 2010. With fewer new home purchases than in years past, sales have been weaker simply because consumers have not had a need to furnish entire new rooms, and remodelling and redecorating budgets have been drastically reduced as consumers watch carefully their discretionary spending. 2011 saw some consumers emerge from that mentality to begin spending more on smaller purchases and moderate changes rather than complete decorating renewals. Store openings remained relatively flat, with some chains opening a few stores and some closing a few as the overall mindset is one of caution.

CHANNEL FORMATS

  • Chart 3 Furniture and Furnishings Stores: Crate and Barrel in US
  • Chart 4 Furniture and Furnishings Stores: HomeGoods in US

CHANNEL DATA

  • Table 67 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 68 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 69 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 70 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 71 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 72 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 73 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 74 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in the US - Category Analysis

HEADLINES

TRENDS

  • In 2011, competition intensified among grocery retailers seeking to hold on to their share of consumer spending. Across the category, promotional activity increased as retailers sought to increase store traffic. Inflation in food and fuel prices squeezed consumers already pressured by years of challenging economic conditions. Supermarkets continued to expand their forays into new formats both at the upscale end and at the discounter end to appeal to narrower segments of consumers. Retailers are also becoming more creative with loyalty programmes and rewards for loyal customers to maintain repeat traffic as well as explore new opportunities afforded by more advanced technology to track customer shopping behaviour and provide targeted marketing.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 5 Modern Grocery Retailers: Wal-Mart in US
  • Chart 6 Modern Grocery Retailers: Super Target in US
  • Chart 7 Modern Grocery Retailers: Super Target in US
  • Chart 8 Modern Grocery Retailers: Dominick’s in US

COMPETITIVE LANDSCAPE

  • Wal-Mart leads in grocery retailing, with 24% value share in 2011. Following Wal-Mart, the second and third leading grocery retailers in the US are Kroger and Safeway with 7% and 4% value shares, respectively. Wal-Mart has a strong national presence, and is therefore able to capture a large proportion of the US population. Due to its size and pricing power, Wal-Mart is often able to offer the lowest prices among competitors across many channels, a clear draw for consumers searching for value.

PROSPECTS

  • Grocery retailing is a mature, saturated market in the US. However, the need for food is ubiquitous, so the channel will continue to grow over the forecast period, albeit at a slower pace than during the review period. Many of the changes seen in 2011 will last for years to come. The economic downturn caused channel shifting, and many consumers moved away from supermarkets to hypermarkets and discounters. Those that found no significant decrease in quality or preference will retain their recession-based shopping behaviour in the short term, or even permanently. In response, grocery retailers, primarily supermarkets are implementing strategies to lure customers back and retain loyal customers. Some are offering greater incentives through loyalty cards, while others are expanding product selections and focusing on the growing Hispanic population in the US. Another factor that has the potential to affect this channel is the growth of grocery delivery in the US, which enhances convenience for busy shoppers and encourages larger basket sizes to make the delivery fee worth the cost. Peapod currently operates in several markets, as does Safeway. Sears and Meijer both announced plans to test grocery delivery in certain cities, while Publix is testing curb-side pick-up.

CHANNEL DATA

  • Table 75 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 76 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 77 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 78 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 79 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 80 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in the US - Category Analysis

HEADLINES

TRENDS

  • Parapharmacies/drugstores continue to dominate the health and beauty specialist retailers channel, with retail sales growing by 3% in current value terms in 2011. The channel accounted for 74% of health and beauty specialist retailers’ value sales in that year. Although filling prescriptions accounted for approximately two thirds of the store traffic, front-end sales have become increasingly important, and have helped to boost sales and profits for retailers. Parapharmacies/drugstores have greatly benefited from consumer demand for convenience. These stores are often placed in prime locations and offer increasingly varied selections of grocery, beauty and personal care, and general merchandise. In particular, with First Lady Michelle Obama’s focus on eradicating “food deserts,” or areas where healthy, affordable food is lacking, these retailers have pushed into better serving their communities by adding fresh foods to their offerings. If this strategy resonates with consumers, it will help to drive store traffic and ultimately sales.

COMPETITIVE LANDSCAPE

  • Walgreen Co and CVS Caremark Corp, along with another parapharmacy/drugstore retailer, Rite Aid, collectively accounted for approximately 59% of value sales of health and beauty specialist retailers in 2011. Walgreens and CVS, the two leading players, continued to grow through expansion into strategic locations, improved store formats and wider product mixes. They also benefited from expanding their respective private label lines, which appealed to consumers looking for low-cost over the counter (OTC) healthcare products and grocery products. These retailers hope to benefit from consumer demand for convenience by increasing the selection of impulse food and drink products, extending opening hours and continuing to establish stores in busy locations.

PROSPECTS

  • Parapharmacies/drugstores will continue to dominate and lead the growth of health and beauty specialist retailers. The channel’s leaders, Walgreen and CVS Caremark, are expanding their respective businesses within their stores, as well as through services such as pharmacy benefit management schemes (PBMs), work-site clinics and in-store health clinics. Diversification of products and services will be necessary for these retailers as the traditional pharmacy-patient relationship changes. More and more consumers are migrating to alternative channels and options for their prescription drug coverage, often because they can find a lower price elsewhere, and parapharmacy/drugstore operators must offer new ways to draw customers back into their stores.

CHANNEL FORMATS

  • Chart 9 Health and Beauty Specialist Retailers: CVS in US
  • Chart 10 Health and Beauty Specialist Retailers: Walgreens in US

CHANNEL DATA

  • Table 81 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 82 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 83 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 84 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 85 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 86 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 87 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 88 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in the US - Category Analysis

HEADLINES

TRENDS

  • Homeshopping sales declined during the recession as consumers cut back on overall purchasing and accelerated their shift to internet retailing. For retailers that mail physical catalogues, the combination of rising printing and postage costs with falling sales through this channel have led to them reducing page count, circulation, or ceasing catalogue operations entirely and focusing instead on e-commerce divisions. Even retailers that have traditionally operated in TV shopping, such as the Home Shopping Network (HSN) and QVC, have increasingly steered customers online instead.

COMPETITIVE LANDSCAPE

  • CVS Caremark, since its acquisition of pharmacy benefit manager Caremark in 2007, has been the leading US retailer in homeshopping, with over 16% of value sales in 2011 thanks to its mail order pharmacy business. The rest of the homeshopping channel is highly fragmented, and QVC, at 3%, is the second leading retailer by value sales, though it has maintained a relatively stable share.

PROSPECTS

  • Homeshopping is expected to decline 21% in constant value terms through 2016. Catalogue and TV shopping will continue to lose sales to internet retailing, though this is mitigated by many retailers having a presence in both channels.

CHANNEL DATA

  • Table 89 Homeshopping by Category: Value 2006-2011
  • Table 90 Homeshopping by Category: % Value Growth 2006-2011
  • Table 91 Homeshopping Company Shares by Value 2007-2011
  • Table 92 Homeshopping Brand Shares by Value 2008-2011
  • Table 93 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 94 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in the US - Category Analysis

HEADLINES

TRENDS

  • In 2011, demand from increasingly connected consumers has evolved even faster than technology companies and retailers can keep up with. Mobile technology empowers consumers with greater information and options. Almost half of US adults own smartphones, from which they are able to access the internet via mobile browsing and specialised applications (apps), and tablet devices took off in 2011 as sales of Apple iPads and other tablets grew rapidly. With these, consumers can conveniently access product details and reviews, compare prices, and even purchase items while at home or on the go. The increased integration of social media such as Facebook, Twitter, Google+, and others with consumers’ lives and habits has also pushed retailers and brands to expand their presence on those sites in order to have higher engagement. New developments on the social media scene crop up continually, and players such as Google+ and Pinterest will continue to change the landscape. Furthermore, with increased technological capabilities, retailers are now better able to parse data collected on consumer behaviours and purchase habits such that they can offer tailored deals and merchandising to specific segments or geographies.

COMPETITIVE LANDSCAPE

  • Amazon.com continued to be the undisputed leader in internet retailing in 2011, with a 17% value share. The company has increased its merchandise selection and services for both business and retail customers. In 2011, Amazon heavily promoted its Amazon Prime programme, which provides unlimited 2-day shipping as well as video streaming and e-book borrowing for an annual membership fee of US$79. Amazon Prime members are often loyal and profitable customers, as they spend many times as much per year on purchases from Amazon than do non-members. In addition, Amazon released the fourth generation of its Kindle family of e-readers in the fall of 2011, including the much-anticipated Kindle Fire tablet, which is expected to sell at a loss for the company at a retail price of US$199 but which will likely tie consumers more closely to its vast media ecosystem.

PROSPECTS

  • Sales through internet retailing are expected to post a CAGR of 9% in the forecast period to reach US$202 billion in constant value terms in 2016. Consumers will demand greater functionality and access from websites and their mobile devices, which will push technology providers and retailers to create innovations and services that make this channel even more convenient and engaging. At the beginning of the review period, few would have been able to predict the advances that have created the current landscape, and many changes are expected still as the internet remains a dynamic frontier in retailing.

CHANNEL DATA

  • Table 95 Internet Retailing by Category: Value 2006-2011
  • Table 96 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 97 Internet Retailing Company Shares by Value 2007-2011
  • Table 98 Internet Retailing Brand Shares by Value 2008-2011
  • Table 99 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 100 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in the US - Category Analysis

HEADLINES

TRENDS

  • Jewellers, pet shops and superstores, and sports goods stores saw sales growth in 2011, partially offset by sales declines in media products stores, traditional toys and games stores, and other leisure and personal goods stores. Competition from non-specialist channels has strongly impacted leisure and personal goods specialist retailers as convenience and price draw consumers away, and overall malaise and uncertainty in the economy have dampened discretionary spending. Even among jewellers, where customer service and retailer expertise are traditionally valued, sales have been diverting into other channels that can offer more competitive prices such as general merchandisers and the internet.

CHANNEL FORMATS

  • Chart 11 Leisure and Personal Goods Specialist Retailers: Borders in US
  • Chart 12 Leisure and Personal Goods Specialist Retailers: Petco in US
  • Chart 13 Leisure and Personal Goods Specialist Retailers: OfficeMax in US
  • Chart 14 Leisure and Personal Goods Specialist Retailers: Babies “R” Us in US
  • Chart 15 Leisure and Personal Goods Specialist Retailers: GameStop in US

CHANNEL DATA

  • Table 101 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 102 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 103 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 104 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 105 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 106 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 107 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 108 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in the US - Category Analysis

HEADLINES

TRENDS

  • As consumers continued to seek value, the growth of variety stores and warehouse clubs in 2011 was key to boosting growth among mixed retailers. In the past, variety stores were seen as appealing only to lower-income households, with a unique combination of guaranteed low prices and unpredictable product assortment. This message was reinforced in the names of the largest dollar stores, Dollar General, Family Dollar, and Dollar Tree, all of which have experienced strong growth. Dollar stores drove outlet growth with 9% outlet expansion and 7% in sales, in part because their consumer base has expanded during the recession to include higher-income households. The so-called “treasure hunt” model that operates in these stores appeals to the bargain-hunting mentality that has taken hold of the American consumer.

COMPETITIVE LANDSCAPE

  • Wal-Mart, Costco and Target are the three leading companies among mixed retailers. Wal-Mart operates both mass merchandiser outlets and warehouse clubs, and was the leader in this channel in 2011, with 19% of value sales. Costco remains number two through its popular warehouse club in the US, with a 16% value share, while Target’s mass merchandise concept makes it the third leading retailer in this channel, with a 13% value share in 2011.

PROSPECTS

  • Retail value sales of mixed retailers are predicted to grow by 7% in constant terms between 2011 and 2016. The strong presence of warehouse clubs and variety stores, especially dollar stores, is expected to sustain growth over the forecast period. A significant portion of consumers who had traded down during the recession will maintain their shopping habits by choice rather than necessity, and a new norm is expected to develop. However, there is already a great deal of saturation in the marketplace, particularly among mass merchandisers and department stores, both of which are expected to see slower growth than variety stores and warehouse clubs. Mass merchandisers and department stores also face stronger competition from non-store retailing, particularly internet retailing, as consumers migrate to their e-commerce arms as well as other pureplay internet retailers. Categories most affected by this trend include apparel, beauty, and electronics.

CHANNEL FORMATS

  • Chart 16 Mixed Retailers: Costco in US
  • Chart 17 Mixed Retailers: Sears in US

CHANNEL DATA

  • Table 109 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 110 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 111 Mixed Retailers Company Shares by Value 2007-2011
  • Table 112 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 113 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 114 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 115 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 116 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in the US - Category Analysis

HEADLINES

TRENDS

  • With a growing number of other convenient options available, consumers are increasingly turning away from vending. Euromonitor International vending channel definitions do not track sales in captive locations, where vending sales are more significant. Sales in public areas remain only a small part of total vending sales, as the majority of sales come from captive locations, such as offices, factories, hospitals and schools.

COMPETITIVE LANDSCAPE

  • The competitive environment for operators of vending machines in public locations remained extremely fragmented in 2011. According to NAMA, 75% of vending machine operators earn annual revenues of less than US$1 million. While multinational operators Aramark and Sodexho are well known in the vending industry, they operate vending machines in captive locations. These operators continue to avoid public locations due to the smaller size and limited profitability of this channel.

PROSPECTS

  • Vending sales are predicted to experience decline of 7% in constant value terms between 2011 and 2016 to reach US$12 billion in 2011 prices as even innovation will not be enough to jumpstart the channel.

CHANNEL FORMATS

  • Chart 18 Vending: iPod vending machine in Macy’s store Chicago

CHANNEL DATA

  • Table 117 Vending by Category: Value 2006-2011
  • Table 118 Vending by Category: % Value Growth 2006-2011
  • Table 119 Vending Forecasts by Category: Value 2011-2016
  • Table 120 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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