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Country Report

Retailing in Tunisia

Apr 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailing continues to grow, despite political unrest

Political unrest in Tunisia was marked by acts of looting and vandalism of key distribution outlets in the country, such as Géant, Promogro, Monoprix, Carrefour, ElectroNabli and Zara. Despite the serious damage, retailing was able to recover and grow in 2011. In fact, thanks to the insurance companies, which played a significant role in financing the costs of the reconstruction, and government support, many outlets were able to reopen again within a short period of time. In addition, the political unrest in Libya was a key factor behind growth in retailing despite the local political turmoil. The fleeing of Libyans from their home country to Tunisia led to a spike in consumption, especially during the month of Ramadan, which witnessed remarkable consumer spending. More importantly, the increase in the number of supermarkets in the country, such as Mercure Market in Sousse, Carrefour Express in Tunis and Ons in Sfax, had a positive impact on sales in 2011.

New openings save retailing from a real crisis

2011 saw the expansion of some international retail brands, such as Carrefour, which, apart from expanding its Carrefour Market supermarkets, also launched a new retail concept called Carrefour Express, already present in France, which opened its first outlet in the capital city. In addition, independent local chains saw a remarkable increase, such as Mercure Market in Sousse, and Ons and Masmoudi in Sfax. Sfax is attracting a great deal of interest from retailers, as it is the second largest city in the country, but has a limited offer in terms of retailing. Franchises such as Materna and Franck Muller were opened in the city during the year.

Grocery retailing leads value growth

With increases in prices and unemployment, consumers cut down on purchases of non-grocery products in order to focus on primary goods. This was also spurred by the inflow of Libyan refugees during the summer. In the weeks preceding Ramadan consumers started to fear that essential goods would run out, since many manufacturers of food and drink had to close during the holiday or had to face strikes from their staff. As a result, sales of groceries boomed during the summer, as consumers stocked up on supplies of oils and fats, semolina and bottled water.

Local players gain market share

Besides the growth of giants such as Carrefour and Monoprix, an increase in local chained retailers was observed during the review period. For example, the chained food specialist retailers El Mazraa, M'liha and Chahia are the key players in sales of fresh poultry and dairy products all over the country. They operate small shops located in residential areas, and offer the advantage of convenience to their customers, who do not need to travel long distances to a supermarket.

Forecast remains uncertain due to political instability

Retailing is expected to recover in Tunisia in constant value terms, and even see an acceleration of growth, as more foreign retailers enter the country and local players expand their reach to second-tier cities. However, this forecast will greatly depend on the political situation in the country. In fact, the democratic transition will last until the end of 2012, when a new constitution is voted in October. Until then, the country is expected to encounter some unrest, as the population grows impatient and local political parties battle for influence over the new regime. Therefore, the economy is likely to be affected, and this could impact retailing if consumers’ confidence does not recover.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Tunisia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Tunisia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Tunisia for free:

The Retailing in Tunisia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Tunisia?
  • Who are the leading retailers in Tunisia?
  • How is retailing performing in Tunisia?
  • What is the retailing environment like in Tunisia?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Tunisia - Industry Overview

EXECUTIVE SUMMARY

Retailing continues to grow, despite political unrest

New openings save retailing from a real crisis

Grocery retailing leads value growth

Local players gain market share

Forecast remains uncertain due to political instability

KEY TRENDS AND DEVELOPMENTS

The 14 January revolution and the economic downturn

Government regulation

Foreign direct investment

Demographic changes

Revolution of 14 January 2011

Street vendors and the boom in illegal trade

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Retailing Company Shares: % Value 2007-2011
  • Table 8 Retailing Brand Shares: % Value 2008-2011
  • Table 9 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 10 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 11 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 12 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Tunisia - Company Profiles

Bricorama SA in Retailing (Tunisia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Bricorama SA: Competitive Position 2011

Electro Nabli SARL in Retailing (Tunisia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Electro Nabli Sarl: Competitive Position 2011

Groupe Mabrouk in Retailing (Tunisia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 10 Géant: Competitive Position 2011

Mercure Market in Retailing (Tunisia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 13 Mercure Market: Competitive Position 2011

Promogro Tunisie SA in Retailing (Tunisia)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 16 Promogro Tunisie SA: Competitive Position 2011

Grocery Retailers in Tunisia - Category Analysis

HEADLINES

TRENDS

  • Despite the acts of looting and vandalism that targeted the main modern grocery retailers, grocery retailers still saw an 8% current value growth – higher than in any other year of the review period. Nevertheless, Géant was closed from 14 January 2011 until 12 January 2012, after being entirely destroyed by fire. Other supermarkets, such as Magasin Général and Promogro, remained closed for some months due to strikes and acts of vandalism. Despite this, independent small grocers witnessed an increase in sales, thanks to the huge number of Libyans who fled the civil war in their country.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 1 Modern Grocery Retailers: Carrefour Market, Nasria, Sfax
  • Chart 2 Modern Grocery Retailers: Carrefour Market, Nasria, Sfax
  • Chart 3 Modern Grocery Retailers: Carrefour Market, Nasria, Sfax
  • Chart 4 Traditional Grocery Retailers: Superette Ennour in Sfax

COMPETITIVE LANDSCAPE

  • Grocery retailers remained largely fragmented in 2011. The acts of looting and violence which targeted supermarkets and hypermarkets such as Géant and Magasin Général meant that these channels lost share to other channels, such as independent small grocers. Despite the acts of looting also targeting Ulysse Hyper Distribution’s Carrefour outlets, the company was able to record the biggest value share of 5% in 2011. This performance was due to many factors, such as the month of Ramadan, in which consumption increased considerably, and which also coincided with the arrival of many Libyans, who fled the political turmoil in their country.

PROSPECTS

  • The changes to grocery retailers seen in 2011 are expected to continue in the short term. In fact, the acts of looting and vandalism and strikes are predicted to stop after the election of a new government, which will have the ability to establish stability and security in the country. In addition, the number of Libyan refugees started decreasing after the fall of Gaddafi. The opening of new outlets, however, is expected to impact the market in the long run.

CHANNEL DATA

  • Table 13 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 14 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 15 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 18 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Non-Grocery Retailers in Tunisia - Category Analysis

HEADLINES

TRENDS

  • The revolution of 14 January caused a great deal of damage to some of the leading brands, especially those in electronics and appliance specialist retailers, such as ElectroNabli and Elamra. In fact, the estimated losses of merchandise in the aforementioned retailers reached TND1,200 million. This huge damage led many retailers to call for government and bank assistance to repair their stores. Despite the difficult period for many non- grocery retailers, the number of outlets increased, especially in home and garden specialist retailers.

COMPETITIVE LANDSCAPE

  • Groupe Meublatex led non-grocery retailers in 2011 with a 6% value share. This performance was due to its strong brand name and its long presence in the market. Furthermore, intensive advertising campaigns in the last two years, as well as attractive credit services, helped the company to lead the channel.

PROSPECTS

  • It is expected that non-grocery retailers will increase by a CAGR of 1% in constant value terms in the forecast period. This small increase will be due to the uncertain economic and political conditions in the country, which will lead Tunisians to reduce their spending on non-essential products. In addition, intensive strikes and workers demonstrations after the revolution will negatively impact foreign investment.

CHANNEL FORMATS

  • Chart 5 Non-Grocery Retailers: Barocco in Sfax
  • Chart 6 Non-Grocery Retailers: Barocco in Sfax
  • Chart 7 Non-Grocery Retailers: L’art de Table in Sfax
  • Chart 8 Non-Grocery Retailers: L’art de Table in Sfax
  • Chart 9 Non-Grocery Retailers: Moderno in Sfax
  • Chart 10 Non-Grocery Retailers: Moderno in Sfax
  • Chart 11 Non-Grocery Retailers: Tita in Sfax
  • Chart 12 Non-Grocery Retailers: Tita in Sfax
  • Chart 13 Non-Grocery Retailers: Piccolo in Sfax
  • Chart 14 Non-Grocery Retailers: Piccolo in Sfax

CHANNEL DATA

  • Table 19 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 20 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 21 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 22 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016

Non-Store Retailing in Tunisia - Category Analysis

HEADLINES

TRENDS

  • The increase in the number of ambassadors (also known as representatives) selling by catalogue was the main trend in 2011. In fact, the lack of job opportunities and the easy task of selling by catalogue led many students and housewives to choose to be ambassadors for leading international brands such as 3 Suisses, Avon and Tupperware, which are sold via catalogue. More importantly, the use of social networks and the internet to spread and share the new products and promotions attracted more consumers.

COMPETITIVE LANDSCAPE

  • Tupperware reached a 4% value share in non-store retailing in 2011, and also saw the strongest value share increase. This performance was due to the efficiency of the brand’s network, thanks to the increase in the number of ambassadors. More importantly, the very competitive aspect of Tupperware products in terms of quality and design pushed it to strengthen its share, and it maintained its lead in non-store retailing.

PROSPECTS

  • Non-store retailing is expected to increase by a CAGR of 7% in constant value terms in the forecast period, thanks to the increase in and development of the representative network, and innovation and high-quality products. Furthermore, the use of social networks to share and promote the catalogues and promotions will also be a key factor for success.

CHANNEL DATA

  • Table 25 Sales in Non-Store Retailing by Category: Value 2006-2011
  • Table 26 Sales in Non-Store Retailing by Category: % Value Growth 2006-2011
  • Table 27 Non-Store Retailing Company Shares: % Value 2007-2011
  • Table 28 Non-Store Retailing Brand Shares: % Value 2008-2011
  • Table 29 Forecast Sales in Non-Store Retailing by Category: Value 2011-2016
  • Table 30 Forecast Sales in Non-Store Retailing by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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