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Country Report

Retailing in Venezuela

Feb 2012

Price: US$1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Venezuela with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Venezuela, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Venezuela for free:

The Retailing in Venezuela market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Venezuela?
  • Who are the leading retailers in Venezuela?
  • How is retailing performing in Venezuela?
  • What is the retailing environment like in Venezuela?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Retail sales recover thanks to better economic performance

2009 and 2010 were difficult years for Venezuelans, since they had to face lower disposable incomes in the context of negative GDP growth. As a result, sales in most retailers were constrained, as consumers limited non-essential purchases. In 2011 the economy started to show signs of recovery due to a favourable oil market. Such a positive performance allowed many households to increase their purchases, and therefore retailers enjoyed higher sales in constant value terms.

Adverse regulatory framework limits investment in retailing

Obstacles to imports and expropriations, amongst other problems, made the business climate particularly unfavourable for private players. Most of the large chains maintained their operations, but new entrants were absent. The number of outlets declined in 2011 in spite of the growing population, and the development of some channels, such as convenience stores and forecourt retailers, remained very low.

Non-grocery retailers registers better recovery

Non-grocery retailers saw value sales accelerate faster in 2011 when compared with grocery retailers. Both non-grocery and grocery retailers experienced higher value growth in 2011 than in 2010 because of higher price increases and also because of the slight economic recovery. This slight recovery allowed for a greater recovery in non-grocery retailing as it allowed for some non-basic purchases, such as clothing and beauty products. Another reason was the negative performance of discounters, as products in this channel had price increases under inflation because of government policies.

Existing chains increase their shares in the context of complex regulations

The retail landscape is still largely dominated by small independent companies. Although the number of players remains highly competitive, the business environment tends to favour larger companies. The complex regulatory framework means that smaller players face strong difficulties operating, and therefore their shares are diminishing in their respective channels. Chains have a better ability to deal with intricate import processes, labour regulations and economic instability.

Positive but low growth expected for 2011-2016

In a scenario of high oil prices, a positive economic performance is expected over the forecast period. Nevertheless, growth in retailing is expected to be low, because economic improvement will not be enough to significantly increase general consumer well-being and sales growth. The government’s capability of transferring oil income into wealth decreased over the review period, as corruption increased and political criteria became more relevant than economic goals.

Table of Contents

Table of Contents

Retailing in Venezuela - Industry Overview

EXECUTIVE SUMMARY

Retail sales recover thanks to better economic performance

Adverse regulatory framework limits investment in retailing

Non-grocery retailers registers better recovery

Existing chains increase their shares in the context of complex regulations

Positive but low growth expected for 2011-2016

KEY TRENDS AND DEVELOPMENTS

Economic recovery favours retailing

Internet retailing

Adverse business environment limits private investment

Private label

Companies take advantage of social networks to market their brands

Retailers expand their corporate responsibility programmes

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

  • Table 27 Cash and Carry: Sales Value 2006-2011
  • Table 28 Cash and Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 29 Cash and Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Venezuela - Company Profiles

Avon Cosmetics de Venezuela CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Avon Cosmetics de Venezuela CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Avon Cosmetics de Venezuela CA: Competitive Position 2011

CA Sucesora Beco de Blohm & Co in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 8 CA Sucesora Beco de Blohm & Co: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 9 CA Sucesora Beco de Blohm & Co: Competitive Position 2011

Central Madeirense CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 12 Central Madeirense CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 13 Central Madeirense: Competitive Position 2011

Cerámicas para el Hogar CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 16 Cerámicas para el Hogar CA: Competitive Position 201

Comercial Belloso CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 19 Comercial Belloso CA: Competitive Position 2011

Comerso in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 22 Comerso: Private Label Portfolio

COMPETITIVE POSITIONING

Corimon CA SACA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 25 Corimon CA SACA: Competitive Position 2011

Distribuidora Al Galope CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 28 Distribuidora Al Galope CA: Competitive Position 2011

Excelsior Gama Supermercados CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 31 Excelsior Gama Supermercados SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Excelsior Gama Supermercados SA: Competitive Position 2011

Farmatodo CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Farmatodo CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Farmatodo CA: Competitive Position 2011

Galaxia Medica CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Galaxia Medica CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Galaxia Medica CA: Competitive Position 201

Grupo Mistral SA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 43 Grupo Mistral SA: Competitive Position 2011

Mercal CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 46 Mercal CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 47 Mercal CA: Competitive Position 2011

Unicasa CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 50 Unicasa CA: Competitive Position 2011

Apparel Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Value growth in 2011 was negatively affected by price increases which were less than the general inflation rate. Stores suffered constrained demand from 2008, and therefore limited price movements were a way to maintain consumers’ attention. After two years of negative economic growth, many consumers were forced to cut some non-basic spending, especially entertainment activities, visits to restaurants and purchases of fashion products. Some people traded down in many items, thus impacting total value sales. The first half of the review period registered high increases in expensive items as a result of the oil boom, but many consumers are now shifting to lower-priced products.

CHANNEL DATA

  • Table 30 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 32 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 36 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Direct selling brands generally target the lower middle-income and low-income groups with affordable prices and attractive catalogues. These customers generally have problems affording high-quality products at good stores, and find that catalogues sell a promise of good quality, but at prices within their means, with images which frequently mirror premium products. In addition, direct selling distributors tend to be close friends, neighbours or colleagues, who that show the catalogues in a pleasant social environment. Items can be selected and then paid for after some weeks, thus customers can plan their future obligations.

COMPETITIVE LANDSCAPE

  • The positions of companies in beauty and personal direct selling largely determine the positions in the channel as a whole. However, the growing importance of other categories is influencing the overall ranking.

PROSPECTS

  • Direct selling has good prospects, because many Venezuelans consider this channel as a convenient way to obtain their favourite products. In addition, direct selling distribution is perceived as an appropriate method of earning additional income amongst low-income groups, since it is relatively easy for women to contact friends and relatives and market them these products.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2006-2011
  • Table 39 Direct Selling by Category: % Value Growth 2006-2011
  • Table 40 Direct Selling Company Shares by Value 2007-2011
  • Table 41 Direct Selling Brand Shares by Value 2008-2011
  • Table 42 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Companies operating in DIY, home improvement and garden centres have evolved since the introduction of the first megastore under the EPA brand in the 1990s. Traditional outlets were generally small units managed by independents, with a range of tools and hardware, but large stores have been steadily substituting the smallest players. Large outlets provide comfortable spaces with many items and price ranges in order to offer all the products required for home improvement in one place. EPA has 18,000 items, and its products are grouped into three price categories to facilitate consumer decision-making: good, better and superior. EPA’s most recent opening had a sales area of 8,000 sq m, the largest store in the country.

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Demand continued to be restricted in 2011, since most Venezuelan households had to face high inflation over the review period. Although nominal wages increased year-on-year, real incomes did not follow the same path as price increases on imported products. In this regard, consumers delayed the renewal of some durable items, such as freezers and technologically updated television sets. Most of the products sold in electronics and appliance specialist retailers come from abroad. Government restrictions regarding access to foreign currency largely affected product availability, because importers had unstable and unpredictable approval from government entities to import products.

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Demand for furniture and furnishings remained constrained in 2011 because of the economic problems generated by annual inflation of 30%. Most households found it difficult to maintain their purchasing power in this unstable price context. As a consequence, many consumers delayed purchases of non-essential items, especially those which do not severely affect their daily lives.

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • The situation in grocery retailers in 2011 remained similar to the review period, due to little innovation and weak expansion. As the risks for private businesses became higher, most players were cautious about investing. Moreover, strong obstacles to imports and rigid labour regulations make it difficult to introduce significant innovations, since retailers focus most of their resources on dealing with procedures and legal requirements. For instance, products for which prices are regulated cannot be kept at warehouses, but are allocated selling space immediately, no matter the volume and the impact on comfort for visitors when walking through aisles.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • The state-owned discounter Mercal is the leading brand in grocery retailers, with a 4% value share in 2011. This chain manages 13,487 outlets spread in all cities and towns. Mercal rapidly expanded after its creation in 2003, because the stores are not standardised, and generally lack the legal requirements to sell food. The top government priority is to have the power of distributing basic food directly to all low-income households. In fact, the retail network is managed like a social programme instead of like a business, because its main purpose is to guarantee low-priced staple products to low-income consumers.

PROSPECTS

  • Grocery retailers is likely to register few changes as long as government policies remain hostile to private players. The existing chains are likely to continue expanding, but significant developments and innovations are not expected. Most of the novelties are likely to be concentrated amongst a few brands, with little impact on the channel as a whole.

CHANNEL DATA

  • Table 68 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 69 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 70 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 71 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 72 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 73 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Parapharmacies/drugstores is by far the most important channel in health and beauty specialist retailers. Indeed, its value share increased from 81% to 85% over the review period, as chains operating in parapharmacies/drugstores expanded in terms of outlet numbers and product variety. Brands such as Farmatodo, Locatel and Farmacia Saas made efforts to provide customers with a wide range of items and services. Farmatodo stores have the most common groceries, a complete offer of beauty products, a limited range of toys and even stationery items. They also offer photo printing and glasses with standard lenses. Even Locatel, which often remarks that its stores are “health supermarkets”, has been increasing its offer of packaged food and drinks and beauty products. As a result, consumers tend to prefer well-located and predictable services available at large parapharmacy/drugstore chains, instead of visiting another health and beauty specialist retailer.

COMPETITIVE LANDSCAPE

  • Farmatodo led in 2011, not only health and beauty specialist retailers, but overall retailing. This innovative chain continued increasing its share, to achieve a 26% value share in health and beauty specialist retailers. One new outlet was opened, to reach to 137 stores in 2011. Besides this opening, most of the company activity focused on corporate responsibility programmes, since all retailers increased the visibility of their social activities over the review period. Farmatodo allocates relevant resources to health prevention through education and the provision of free medical services.

PROSPECTS

  • Health and beauty specialist retailers is expected to register positive but modest growth over the forecast period. Most of the positive performance will be driven by the further expansion of parapharmacies/drugstores, especially towards smaller cities. As economic conditions improve from 2011 to 2016, consumers are likely to recover part of their previous consumption of beauty products, thus favouring the channel.

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 76 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Venezuela - Category Analysis

HEADLINES

TRENDS

  • There was only one relevant player in homeshopping in 2011. This resulted in a low level of competition and offers for consumers. Although other companies offer homeshopping, they are generally stores with limited geographical scope, which operate in homeshopping as added-value for customers. In addition, homeshopping commonly requires payment in advance of delivery, through transactions which require some kind of bank account. Since most of the population has no bank account, homeshopping targets a limited consumer base.

COMPETITIVE LANDSCAPES

PROSPECTS

  • Homeshopping is expected to record moderate growth from 2011 to 2016, partly due to the participation of new entrants, which will try to expand their customer base through offering comfortable purchasing methods. Nevertheless, the impact of new players is expected to be low, because large investment is not likely to occur within an unfavourable business context. In addition, purchasing habits are not expected to change over the forecast period, because the socio-economic structure will remain unmovable.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2006-2011
  • Table 83 Homeshopping by Category: % Value Growth 2006-2011
  • Table 84 Homeshopping Company Shares by Value 2007-2011
  • Table 85 Homeshopping Brand Shares by Value 2008-2011
  • Table 86 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Internet retailing continued to be underdeveloped in Venezuela in 2011. Only a few store-based chains operated internet retailing as a complementary channel to their core business, whilst companies focusing solely on internet retailing are few and small. Most online transactions are still concentrated on banking services and other services, such as purchases of cinema tickets. Only two of the top 20 store-based retailers have online sales, and both are supermarket chains with regional scope, targeted towards the high- and high middle-income groups.

COMPETITIVE LANDSCAPE

  • Amazon.com leads with a 10% as consumers often look outside of the country to find better prices and product selection. The remainder of sales are spread amongst many sites offering different product types. Some of the best-known are apuros.com and teleflores.com, which rely entirely on non-store channels, namely internet retailing and homeshopping through call centres. Both have offers mainly related to gifts and flowers which can be purchased at a distance and delivered in a few hours. Gift options include chocolates, fragrances, jewellery, CDs and books. These types of sites target high- and middle-income consumers, since unit prices tend to be high, especially when compared with the low-priced options available at some discount stores. They are especially active on occasions such as Mother’s Day, Father’s Day and Valentine’s Day, when the number of orders can total 600 per day.

PROSPECTS

  • Internet retailing is predicted to continue to grow as long as computer ownership, access to the internet and penetration of smartphones increase over the forecast period. According to Euromonitor International estimates, about half of the population will have access to the internet by 2012. Broadband internet-enabled computers will reach penetration of 31% of households by 2015. Nevertheless, there are limits to the growth of internet retailing because of educational barriers. There is a certain percentage of the current population which will not be able to use the internet by 2016, no matter the availability of computers and services. In addition, there are socio-economic obstacles. The lowest-income population group, which represents as much as 44% of the total population, will not shop online because of weak access to bank accounts.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2006-2011
  • Table 89 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 90 Internet Retailing Company Shares by Value 2007-2011
  • Table 91 Internet Retailing Brand Shares by Value 2008-2011
  • Table 92 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 93 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Although 2011 registered positive economic growth, the improvement was not enough to compensate for the deterioration faced by most households after two years of recession. Many people lost their jobs or did not obtain wage increases in line with inflation, and therefore had to significantly reduce any expenses considered as non-essential. In this scenario, demand for leisure and personal goods specialist retailers was negatively affected. The category did register a positive performance when analysed in constant value terms, but most of the increase came from price increases above the inflation rate.

CHANNEL DATA

  • Table 94 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 99 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 100 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 101 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Mass merchandisers and warehouse clubs are not present in the Venezuelan market. Variety stores do exist, but outlets are small and do not generate very high value sales. By contrast, department stores are well-known, owing to the participation of several chained brands, such as Beco, Tijerazo and Gina. These department store chains are widely recognised by Venezuelans thanks to their long presence in the largest cities, but did not expand over the review period. In fact there was one outlet less in 2011 when compared with 2006. Unfavourable business regulations, as well as constrained demand, made companies delay the opening of new department stores.

COMPETITIVE LANDSCAPE

  • Almacenes Vengreco lost its leading position in 2011 due to downsizing from 36 to 33 units, mainly due to import problems and therefore product availability. However, this chain is still very important, with a 30% value share in 2011. Most of its offer comes from low-cost countries, and it enjoys high popularity amongst Venezuelans owing to the wide range of products sold at affordable prices. Tijerazo outlets tend to have several departments where visitors can find toys, clothing and a broad array of items for the home, including furniture and furnishings.

PROSPECTS

  • Mixed retailers is expected to see a healthy performance in the forecast period, with 13% constant value growth from 2011 to 2016. Such an increase is expected to mostly be driven by department stores, which are likely to add new stores over the forecast period. Since the channel is still small, the addition of a few units has a significant impact in terms of total value. Brands such as Beco and Mundo Graffiti are likely to expand as economic conditions improve.

CHANNEL DATA

  • Table 102 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 103 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 104 Mixed Retailers Company Shares by Value 2007-2011
  • Table 105 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 106 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 107 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 108 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 109 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Vending is still a small, underdeveloped channel in Venezuela, with only a 2% share of value sales in non-store retailing. Most vending machines are found in captive environments such as company offices, hospitals and universities. In open environments vending machines are few, mostly due to the high crime rate in the country. Unattended machines can be subject to vandalism, and therefore it is a risky business when surveillance is not granted.

COMPETITIVE LANDSCAPE

  • Two of the main manufacturers of soft drinks also lead vending. Coca-Cola FEMSA de Venezuela and Empresas Polar held a combined 73% share of value sales in 2011. Both slightly increased their shares, since company activity is very low in this channel.

PROSPECTS

  • Strict labour regulations impose severe costs to employers, and therefore most companies are looking for ways in which to reduce the number of employees. In this context, vending machines will be a useful strategy. Nevertheless, crime rates are expected to continue to be a major problem for companies and individuals in Venezuela. Since violence is not amongst the political priorities of the current government, the problem is not expected to be solved over the medium term. As a result, channel development is expected to remain low by 2016.

CHANNEL DATA

  • Table 110 Vending by Category: Value 2006-2011
  • Table 111 Vending by Category: % Value Growth 2006-2011
  • Table 112 Vending Company Shares by Value 2007-2011
  • Table 113 Vending Brand Shares by Value 2008-2011
  • Table 114 Vending Forecasts by Category: Value 2011-2016
  • Table 115 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price excl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price excl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price incl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices % growth
  • Retail value retail selling price excl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices % growth
  • Retail value retail selling price incl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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