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Country Report

Retailing in Venezuela

Jan 2013

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Positive growth under a context of low dynamism in retailing

High price increases drove most of the value growth in 2012, while consumers increased purchases in some categories. Positive economic growth provided certain consumer groups with higher disposable income but the general retailing environment reflected low dynamism. Smaller numbers of outlets and limited expansion of chains were the result of a difficult context for private companies.

Venezuelan government expands regulations and controls

Access to foreign currency became more difficult for private retailers because of new government regulations while price controls were expanded to additional products in 2012. At the same time, risk of expropriations increased as discretionary government decisions occurred on a frequent basis. As the business context becomes more complex, players are forced to invest more resources in dealing with procedures and avoiding government penalties instead of improving their chains to increase sales.

Growth favours grocery over non-grocery retailing

Large grocery chains made efforts to expand non-grocery product lines as a way to provide wider variety to consumers. Since import and price controls limited the availability and profitability of some grocery categories, retailers tried to improve visitor rates and revenues through additional offer. At the same time, many consumers restricted their visits to non-grocery retailers because of budgetary constraints.

State-owned chains lose share against private chains

The discounter networks managed by the government Mercal, PDVAL, Abastos Bicentenarios and Hipermercado Bicentenarios continued to lose share in 2012. Although they are still relevant players, price stagnation, widespread corruption and lack of management capabilities diminished their value share. On the other hand, these huge networks are already close to their potential size with several thousands of outlets at national level and therefore faced strong limits to further expansion.

Retailing sales will record positive value due to economic growth

The forecast period will show a positive increase in constant value terms, mostly due to the good performance expected for the economy as a whole. Higher disposable income will drive purchases of more expensive products and increase frequency of visits to the favourite stores. Nevertheless, expansion of chains will be moderate due to the adverse business environment and hostile investment climate.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Venezuela with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Venezuela, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Venezuela for free:

The Retailing in Venezuela market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Venezuela?
  • Who are the leading retailers in Venezuela?
  • How is retailing performing in Venezuela?
  • What is the retailing environment like in Venezuela?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Venezuela - Industry Overview

EXECUTIVE SUMMARY

Positive growth under a context of low dynamism in retailing

Venezuelan government expands regulations and controls

Growth favours grocery over non-grocery retailing

State-owned chains lose share against private chains

Retailing sales will record positive value due to economic growth

KEY TRENDS AND DEVELOPMENTS

Positive economic growth supports retailing value

New controls make the regulatory framework even more complex

Internet retailing remains small despite the improved technological context

Private label still underdeveloped with few retailers as active players

Deficient public services pose difficulties to retailers

Shopping centre trend still in force in the Venezuelan retailing landscape

MARKET INDICATORS

  • Table 1 Employment in Retailing 2007-2012

MARKET DATA

  • Table 2 Sales in Retailing by Channel: Value 2007-2012
  • Table 3 Sales in Retailing by Channel: % Value Growth 2007-2012
  • Table 4 Sales in Store-Based Retailing by Channel: Value 2007-2012
  • Table 5 Store-Based Retailing Outlets by Channel: Units 2007-2012
  • Table 6 Sales in Store-Based Retailing by Channel: % Value Growth 2007-2012
  • Table 7 Store-Based Retailing Outlets by Channel: % Unit Growth 2007-2012
  • Table 8 Sales in Non-store Retailing by Channel: Value 2007-2012
  • Table 9 Sales in Non-store Retailing by Channel: % Value Growth 2007-2012
  • Table 10 Sales in Retailing by Grocery vs Non-Grocery: 2007-2012
  • Table 11 Sales in Non-Grocery Retailers by Channel: Value 2007-2012
  • Table 12 Non-Grocery Retailers Outlets by Channel: Units 2007-2012
  • Table 13 Sales in Non-Grocery Retailers by Channel: % Value Growth 2007-2012
  • Table 14 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2007-2012
  • Table 15 Retailing Company Shares: % Value 2008-2012
  • Table 16 Retailing Brand Shares: % Value 2009-2012
  • Table 17 Store-Based Retailing Company Shares: % Value 2008-2012
  • Table 18 Store-Based Retailing Brand Shares: % Value 2009-2012
  • Table 19 Store-Based Retailing Brand Shares: Outlets 2009-2012
  • Table 20 Non-store Retailing Company Shares: % Value 2008-2012
  • Table 21 Non-store Retailing Brand Shares: % Value 2009-2012
  • Table 22 Non-Grocery Retailers Company Shares: % Value 2008-2012
  • Table 23 Non-Grocery Retailers Brand Shares: % Value 2009-2012
  • Table 24 Non-Grocery Retailers Brand Shares: Outlets 2009-2012
  • Table 25 Forecast Sales in Retailing by Channel: Value 2012-2017
  • Table 26 Forecast Sales in Retailing by Channel: % Value Growth 2012-2017
  • Table 27 Forecast Sales in Store-Based Retailing by Channel: Value 2012-2017
  • Table 28 Forecast Store-Based Retailing Outlets by Channel: Units 2012-2017
  • Table 29 Forecast Sales in Store-Based Retailing by Channel: % Value Growth 2012-2017
  • Table 30 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2012-2017
  • Table 31 Forecast Sales in Non-store Retailing by Channel: Value 2012-2017
  • Table 32 Forecast Sales in Non-store Retailing by Channel: % Value Growth 2012-2017
  • Table 33 Forecast Sales in Non-Grocery Retailers by Channel: Value 2012-2017
  • Table 34 Forecast Non-Grocery Retailers Outlets by Channel: Units 2012-2017
  • Table 35 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2012-2017
  • Table 36 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2012-2017

APPENDIX

Operating environment

Cash and carry

  • Table 37 Cash and Carry: Sales Value 2007-2012
  • Table 38 Cash and Carry: Sales by National Brand Owner: Sales Value 2009-2012
  • Table 39 Cash and Carry: Number of Outlets by National Brand Owner: 2009-2012

DEFINITIONS

SOURCES

  • Summary 1 Research Sources

Retailing in Venezuela - Company Profiles

Almacenes Vengreco CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Almacenes Vengreco CA: Competitive Position 2012

Avon Cosmetics de Venezuela CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 7 Avon Cosmetics de Venezuela CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 8 Avon Cosmetics de Venezuela CA: Competitive Position 2012

CA Sucesora Beco de Blohm & Co in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 11 CA Sucesora Beco de Blohm & Co: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 CA Sucesora Beco de Blohm & Co: Competitive Position 2012

Central Madeirense CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 15 Central Madeirense CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 16 Central Madeirense CA: Competitive Position 2012

Cerámicas para el Hogar CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 19 Cerámicas para el Hogar CA: Competitive Position 2012

Comercial Belloso CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 22 Comercial Belloso CA: Competitive Position 2012

Corimon CA SACA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 25 Corimon CA SACA: Competitive Position 2012

Distribuidora Al Galope CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 28 Distribuidora Al Galope CA: Competitive Position 2011

Excelsior Gama Supermercados CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 31 Excelsior Gama Supermercados CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 Excelsior Gama Supermercados CA: Competitive Position 2012

Farmatodo CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 35 Farmatodo CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 36 Farmatodo CA: Competitive Position 2012

Galaxia Medica CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 39 Galaxia Medica CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 40 Galaxia Medica CA: Competitive Position 2012

Grupo Mistral SA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 43 Grupo Mistral SA: Competitive Position 2011

Mercal CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 46 Mercal CA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 47 Mercal CA: Competitive Position 2012

Unicasa CA in Retailing (Venezuela)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 50 Unicasa CA: Competitive Position 2012

Apparel Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Venezuelans view fashion as a key part of personal appearance, and women especially regard the purchase of clothing as essential, regardless of age or socio-economic status. They like to accessorise their clothes with earrings, shoes, belts and handbags. Venezuelans are brand-conscious. Even low-income consumers like to wear good quality and designer shoes, whether formal, casual or sports shoes. Nevertheless, individuals continued to face severe constraints to maintain their regular consumption rate. The Venezuelan economy registered negative growth during 2009 and 2010, and therefore people faced reduced disposable income. Economic improvement in 2011 and 2012 was not enough to recover previous consumption patterns, especially under inflation rates over 25% annually. As a result, consumers tried to reduce many non-basic purchases and trade down from expensive to more affordable brands.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Zara in Venezuela

CHANNEL DATA

  • Table 40 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2007-2012
  • Table 41 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 42 Apparel Specialist Retailers Company Shares: % Value 2008-2012
  • Table 43 Apparel Specialist Retailers Brand Shares: % Value 2009-2012
  • Table 44 Apparel Specialist Retailers Brand Shares: Outlets 2009-2012
  • Table 45 Apparel Specialist Retailers Brand Shares: Selling Space 2009-2012
  • Table 46 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 47 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Direct Selling in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Problems to launch products on a frequent basis continued in 2012. Players have to wait for many months to receive approval when trying to introduce new products. Access to foreign exchange for imports is also very difficult under the current control system. As a result, product shortages were frequent and new products were few. Categories where innovation is a key factor to drive sales such as beauty products and dietary supplements, suffered low dynamism over the review period.

COMPETITIVE LANDSCAPE

  • Avon continued its leading position in direct selling partly due to its widest product range. The company distributes two different catalogues, one focused on beauty and personal care and another named Moda & Casa (Fashion and Home). Both provided Avon with a 38% value share in 2012. Avon has a long-established brand among Venezuelans, especially women, due to a 60-year presence. The player has the largest network with approximately 200,000 distributors.

PROSPECTS

  • Direct selling has positive potential growth due to a preference for this channel among low-income consumers. Convenient features provided by direct sellers are key factors behind this preference. Strong social culture supports the use of catalogues among circles of friends, colleagues and relatives. Consumers find it easy to select products at home or workplaces and pay for them some weeks later. It is common to see one person distributing several direct selling brands which allows consumers to compare products and prices.

CHANNEL DATA

  • Table 48 Direct Selling by Channel: Value 2007-2012
  • Table 49 Direct Selling by Channel: % Value Growth 2007-2012
  • Table 50 Direct Selling Company Shares: % Value 2008-2012
  • Table 51 Direct Selling Brand Shares: % Value 2009-2012
  • Table 52 Direct Selling Forecasts by Channel: Value 2012-2017
  • Table 53 Direct Selling Forecasts by Channel: % Value Growth 2012-2017

Electronics and Appliance Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Although this channel certainly suffered from severe product shortages and high price increases, it benefited from the strong cultural preference for up-to-date technology. Venezuelans try to have as many amenities at home as they can afford and to update their old consumer electronics on a frequent basis. Popularity of smartphones is very high with a penetration rate of 10% in a country where 80% is considered poor. Music systems, video games, home theatres with surround-sound equipment, computers and tablets are just a few of the electronic items that can be found in middle-class families. People are staying in more, as a result of the high crime rates and as a way to reduce spending. At the weekend, Venezuelans love to spend time with friends and family in a safe environment and like to entertain at home. Television is the leading form of entertainment when Venezuelans stay at home. Watching baseball, football games or other sports on television is very popular, particularly among men. Parents have also found a great ally in cable television and video games as it provides entertainment throughout the day for their children, thus avoiding the risks involved in going out.

CHANNEL FORMATS

  • Chart 2 Electronics and Appliance Specialist Retailers: Digitel in Venezuela

CHANNEL DATA

  • Table 54 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2007-2012
  • Table 55 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 56 Electronics and Appliance Specialist Retailers Company Shares: % Value 2008-2012
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares: % Value 2009-2012
  • Table 58 Electronics and Appliance Specialist Retailers Brand Shares: Outlets 2009-2012
  • Table 59 Electronics and Appliance Specialist Retailers Brand Shares: Selling Space 2009-2012
  • Table 60 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 61 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Furniture and Homewares Stores in Venezuela - Category Analysis

HEADLINES

TRENDS

  • The “design” trend that follows famous contemporary furniture designs impact all segments in furniture and homewares stores. Some stores have high-quality, imported products coming from Italy and other European countries, whilst many others offer affordable items that imitate the former group. Over the review period, even outlets targeting lower-middle income consumers followed the trend. Their products generally come from low-cost Asian countries.

CHANNEL FORMATS

  • Chart 3 Furniture and Homewares Stores: Pantrys del Este in Venezuela

CHANNEL DATA

  • Table 62 Furniture and Homewares Stores: Value Sales, Outlets and Selling Space 2007-2012
  • Table 63 Furniture and Homewares Stores: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 64 Furniture and Homewares Stores Company Shares: % Value 2008-2012
  • Table 65 Furniture and Homewares Stores Brand Shares: % Value 2009-2012
  • Table 66 Furniture and Homewares Stores Brand Shares: Outlets 2009-2012
  • Table 67 Furniture and Homewares Stores Brand Shares: Selling Space 2009-2012
  • Table 68 Furniture and Homewares Stores Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 69 Furniture and Homewares Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Grocery Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Trends witnessed in grocery retailers over the review period were strengthened in 2012. Expansion and innovation was in general low, while regulatory issues continued affecting regular operations of Venezuelan players.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Central Madeirense claimed the leading position in overall grocery retailers with a 3% value share and ranked second in overall retailing in 2012. The chain showed steady expansion by adding two new hypermarkets and six supermarkets over the review period to reach a total number of 52 outlets. As a result, the company gained one percentage point in value share over the review period in overall grocery retailers. This brand has 63 years of continued operation in Venezuela what provides it with high recognition among all income groups. Like other retailers, Central Madeirense has been improving its network to make it more attractive to consumers. Comfortable selling spaces, advanced technologies and wider product ranges were introduced. One of its newest stores was promoted as “ecological”, which means that it has advanced technologies to save power and water and to avoid air contamination.

PROSPECTS

  • Trends witnessed in grocery retailers in 2012 are likely to last into the forecast period. However, improvements of the regulatory framework and positive changes in the political landscape would have a favourable impact on modern retailers thus driving sales up. On the other hand, the future of discounters is uncertain because it highly depends on political decisions. Since the state-owned discounter networks are so relevant in terms of outlets and value sales, any significant change related to its management would affect the overall retailing environment.

CHANNEL FORMATS

  • Chart 4 Modern Grocery Retailers: Kromi Market in Venezuela

CHANNEL DATA

  • Table 70 Sales in Grocery Retailers by Channel: Value 2007-2012
  • Table 71 Grocery Retailers Outlets by Channel: Units 2007-2012
  • Table 72 Sales in Grocery Retailers by Channel: % Value Growth 2007-2012
  • Table 73 Grocery Retailers Outlets by Channel: % Unit Growth 2007-2012
  • Table 74 Grocery Retailers Company Shares: % Value 2008-2012
  • Table 75 Grocery Retailers Brand Shares: % Value 2009-2012
  • Table 76 Grocery Retailers Brand Shares: Outlets 2009-2012
  • Table 77 Grocery Retailers Brand Shares: Selling Space 2009-2012
  • Table 78 Forecast Sales in Grocery Retailers by Channel: Value 2012-2017
  • Table 79 Forecast Grocery Retailers Outlets by Channel: Units 2012-2017
  • Table 80 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2012-2017
  • Table 81 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2012-2017

Health and Beauty Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Grooming and personal appearance are top priorities and part of the Venezuelan culture, where cleanliness is synonymous with education, social acceptance and attractiveness. These conditions particularly favoured parapharmacies/drugstores since this channel became a convenient outlet where consumers find most of their favourite beauty and personal care products. Although women are the major contributors to this cultural preference, men harbour similar desires to be pleasing and attractive to themselves and others. According to cosmetics industry statistics, 96% of Venezuelan women use at least one make-up product and, among them, 54% use it daily. Venezuelan women tend to put make-up on even while at home and definitely when going out, no matter where or how far they are going. Hygiene is a delicate subject in Venezuela, as people do not tolerate body odour; therefore, the regular purchase of deodorants and oral care is very important. The culture demands that people not only shower daily but also use personal hygiene products, such as deodorants, antiperspirants, mouthwash, and colognes or perfumes. People wash their hair regularly, every day or every two to three days for women who have just had their hair styled. In general, men consider razors and deodorants as meeting their most basic needs. According to Datanálisis, 9.1% of a family’s income goes to personal care purchases.

COMPETITIVE LANDSCAPE

  • Farmatodo continued to take share from competitors and even from other retailing channels. This domestic company is the top player in overall retailing with a 3% value share. Within health and beauty specialist retailers, Farmatodo achieved a 29% value share in 2012. Its expansion rate lowered over the review period after reaching 138 stores in 2012. Its network already reached all Venezuelan cities, being large or medium- sized. In addition, it is in the middle of an internationalisation plan, with several stores operating in the neighbouring country Colombia.

PROSPECTS

  • Channel prospects are positive mostly due to the expected further expansion of chained parapharmacies/drugstore. Some players are likely to develop new store formats that fit better in lower-income areas. At the same time, the most innovative brands are predicted to introduce new attractive features and product ranges. As a result, Venezuelan consumers will continue to shift from traditional outlets to modern, chained parapharmacies/drugstores.

CHANNEL FORMATS

  • Chart 5 Health and Beauty Specialist Retailers: Optica Caroni in Venezuela

CHANNEL DATA

  • Table 82 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2007-2012
  • Table 83 Sales in Health and Beauty Specialist Retailers by Channel: Value 2007-2012
  • Table 84 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 85 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2007-2012
  • Table 86 Health and Beauty Specialist Retailers Company Shares: % Value 2008-2012
  • Table 87 Health and Beauty Specialist Retailers Brand Shares: % Value 2009-2012
  • Table 88 Health and Beauty Specialist Retailers Brand Shares: Outlets 2009-2012
  • Table 89 Health and Beauty Specialist Retailers Brand Shares: Selling Space 2009-2012
  • Table 90 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 91 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2012-2017
  • Table 92 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017
  • Table 93 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2012-2017

Home Improvement and Gardening Stores in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Frequent product shortages negatively impacted sales in 2012. Strong import restrictions make it difficult to guarantee all product ranges. Consumers often failed when looking for a specific item or brand because of the severe shortages.

CHANNEL FORMATS

  • Chart 6 Home Improvement and Gardening Stores: EPA in Venezuela

CHANNEL DATA

  • Table 94 Home Improvement and Gardening Stores: Value Sales, Outlets and Selling Space 2007-2012
  • Table 95 Home Improvement and Gardening Stores: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 96 Home Improvement and Gardening Stores Company Shares: % Value 2008-2012
  • Table 97 Home Improvement and Gardening Stores Brand Shares: % Value 2009-2012
  • Table 98 Home Improvement and Gardening Stores Brand Shares: Outlets 2009-2012
  • Table 99 Home Improvement and Gardening Stores Brand Shares: Selling Space 2009-2012
  • Table 100 Home Improvement and Gardening Stores Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 101 Home Improvement and Gardening Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017

Homeshopping in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Homeshopping remained underdeveloped in Venezuela. Low company activity and strong competition from direct sellers are two key factors behind the small channel size. Direct selling is very popular among low and lower middle-income groups who find it highly convenient with plenty of good offers. Direct sellers reach most of the population due to extensive distribution networks and embrace various product ranges such as beauty and personal care, consumer healthcare, personal goods, apparel, furniture and homewares. High crime rates also affect the channel since delivery is limited to certain urban areas considered as less risky for both carrier and package.

COMPETITIVE LANDSCAPE

  • Competition and rivalry are low with few players and lack of company activity. Telovendo, the brand marketed by the local company Prokompra 2002 CA, remained the leader in 2012 with a 93% value share. This has been the traditional player in homeshopping due to its longstanding presence through television commercials and lack of relevant competitors. Although the company has entered catalogue-based homeshopping and other channels such as stores and internet retailing, television commercials remains its main source of sales.

PROSPECTS

  • Homeshopping is likely to record positive but low growth over the forecast period. Limiting factors will remain in force and will even increase, particularly competition from direct selling and internet retailing. In addition, consumers will continue to face economic difficulties and homeshopping tend to offer items considered as non-basic needs. Import restrictions will also act as a negative factor. Despite the restrictions, the underexploited stage and small size provides the channel with potential growth, particularly for its current target group. Some people will continue to appreciate the convenience of homeshopping but lack the capability to join the online trend.

CHANNEL DATA

  • Table 102 Homeshopping by Channel: Value 2007-2012
  • Table 103 Homeshopping by Channel: % Value Growth 2007-2012
  • Table 104 Homeshopping Company Shares: % Value 2008-2012
  • Table 105 Homeshopping Brand Shares: % Value 2009-2012
  • Table 106 Homeshopping Forecasts by Channel: Value 2012-2017
  • Table 107 Homeshopping Forecasts by Channel: % Value Growth 2012-2017

Internet Retailing in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Besides the wider use of services and sophisticated technological devices that facilitate internet access and navigation, the local offer of online retailing is poor. Indeed, there is no relevant domestic player in this channel. Only several store-based chains have internet retailing because they focused so much effort into dealing with adverse regulatory issues such as import restrictions, price controls and labour regulations that simply lack resources to invest in an online business. Product shortages are a real problem because most companies can hardly maintain proper stock at stores.

COMPETITIVE LANDSCAPE

  • Internet retailing is partly dominated by two foreign players; Amazon.com and MercadoLibre Venezuela with 42% and 19% value shares respectively in 2012. Consumers find the widest range of products, brands and prices at these sites, which usually saves money and time. In addition, Venezuelans consider both to be reliable. Purchases from Amazon.com require additional delivery costs from the US to Venezuela. Many people take advantage of their travels to the US to pick up their purchases or pay for an international carrier. With some products, such as expensive but small consumer electronics that are not urgently required, price differences are worth the extra time. In addition to the delivery, there is also need of foreign currency. Under the strict exchange control, access to foreign currency is very limited. Credit card holders have a maximum amount of US$400 to spend online annually. To surpass this amount, it is necessary to hold a credit card issued by a foreign bank.

PROSPECTS

  • As more Venezuelans have computers and access to the internet, internet retailing is predicted to achieve a greater weight of total sales. According to Euromonitor International estimates, broadband internet-enabled computers will reach 22% of households by 2016. As witnessed over the review period, people who are excluded from this group will have access at public cafés and workplaces. Besides these positive drivers, internet retailing will continue to face serious obstacles. About a third of non-users say that they cannot use it because of lack of know-how, and such educational barriers are not expected to diminish in a significant way over the forecast period. In addition, access to bank accounts will remain low because of economic and labour conditions. Other types of constraints may come from regulations. The Venezuelan government could limit further or even eliminate approval for online purchases through domestic credit cards, thus affecting the number of transactions. As an overall result, internet retailing will register a constant value CAGR of 7%, much lower to the review period’s CAGR of 11%.

CHANNEL DATA

  • Table 108 Internet Retailing by Channel: Value 2007-2012
  • Table 109 Internet Retailing by Channel: % Value Growth 2007-2012
  • Table 110 Internet Retailing Company Shares: % Value 2008-2012
  • Table 111 Internet Retailing Brand Shares: % Value 2009-2012
  • Table 112 Internet Retailing Forecasts by Channel: Value 2012-2017
  • Table 113 Internet Retailing Forecasts by Channel: % Value Growth 2012-2017

Leisure and Personal Goods Specialist Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Limited supply owing to import restrictions was the key factor impacting leisure and personal goods specialist retailers in 2012. The uncertain and changing regulatory framework governing access to foreign currency as well as many other operational matters forced companies to increase prices over the inflation rate. Such price increases affected demand since most of the items sold through this channel are considered to be non-basic purchases.

CHANNEL FORMATS

  • Chart 7 Leisure and Personal Goods Specialist Retailers: Viñedo Musical in Venezuela
  • Chart 8 Leisure and Personal Goods Specialist Retailers: Petsmart in Venezuela
  • Chart 9 Leisure and Personal Goods Specialist Retailers: Compu Mall in Venezuela

CHANNEL DATA

  • Table 114 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2007-2012
  • Table 115 Sales in Leisure and Personal Goods Specialist Retailers by Channel: Value 2007-2012
  • Table 116 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 117 Sales in Leisure and Personal Goods Specialist Retailers by Channel: % Value Growth 2007-2012
  • Table 118 Leisure and Personal Goods Specialist Retailers Company Shares: % Value 2008-2012
  • Table 119 Leisure and Personal Goods Specialist Retailers Brand Shares: % Value 2009-2012
  • Table 120 Leisure and Personal Goods Specialist Retailers Brand Shares: Outlets 2009-2012
  • Table 121 Leisure and Personal Goods Specialist Retailers Brand Shares: Selling Space 2009-2012
  • Table 122 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 123 Forecast Sales in Leisure and Personal Goods Specialist Retailers by Channel: Value 2012-2017
  • Table 124 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017
  • Table 125 Forecast Sales in Leisure and Personal Goods Specialist Retailers by Channel: % Value Growth 2012-2017

Mixed Retailers in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers mainly consists of department stores in Venezuela. Mass merchandisers and warehouse clubs are not present. Variety stores do exist but its presence is limited with small, independent outlets that have very low impact on the overall category.

COMPETITIVE LANDSCAPE

  • Traki became the leading mixed retailer over the review period due to aggressive expansion. This local player increased from 14 to 48 outlets in only five years, which was an impressive growth strategy considering the adverse business environment faced by all private companies. New outlets are larger and better designed. Locations also changed from low-income areas to middle-income districts and therefore it now accesses some middle-income groups. Due to its outstanding expansion, Traki recorded the biggest increase in value sales by 40% and reached a 41% value share in 2012.

PROSPECTS

  • Mixed retailers is likely to register few changes over the forecast period. Existing players are likely to continue operating under similar business models. Nevertheless, the most innovative brands like Beco and Gina are expected to introduce new customer services and improve their networks as a way to attract visitors and increase brand loyalty. Other brands will mainly rely on low prices and periodical discounts.

CHANNEL FORMATS

  • Chart 10 Mixed Retailers: Beco in Venezuela
  • Chart 11 Mixed Retailers: Tijerazo in Venezuela

CHANNEL DATA

  • Table 126 Mixed Retailers: Value Sales, Outlets and Selling Space 2007-2012
  • Table 127 Sales in Mixed Retailers by Channel: Value 2007-2012
  • Table 128 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2007-2012
  • Table 129 Sales in Mixed Retailers by Channel: % Value Growth 2007-2012
  • Table 130 Mixed Retailers Company Shares: % Value 2008-2012
  • Table 131 Mixed Retailers Brand Shares: % Value 2009-2012
  • Table 132 Mixed Retailers Brand Shares: Outlets 2009-2012
  • Table 133 Mixed Retailers Brand Shares: Selling Space 2009-2012
  • Table 134 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2012-2017
  • Table 135 Forecast Sales in Mixed Retailers by Channel: Value 2012-2017
  • Table 136 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2012-2017
  • Table 137 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2012-2017

Vending in Venezuela - Category Analysis

HEADLINES

TRENDS

  • Vending remained underdeveloped in Venezuela. Vending machines are generally located in “secure” locations such as shopping centres or in captive areas, such as hospitals and companies. A key limiting factor is high crime and vandalism rates.

COMPETITIVE LANDSCAPE

  • Competition is low since the channel tends to be very small for all players. Vending sales have no relevant impact on overall retailing shares. The two large soft drinks brands, Pepsi and Coca-Cola, have the largest vending shares with a combined percentage of 82% in 2012. Nestlé, ranked third, holds 17% due to its participation in hot drinks. The domestic player Empresas Polar CA manages the Pepsi brand.

PROSPECTS

  • As long as the business environment remains adverse, vending will continue to be underdeveloped. Nevertheless, it is likely that large manufacturers will allocate larger resources in vending as conditions at other channels continue difficult. Since its size is very small, potential growth is high. Under this assumption, vending will record a 2% constant value CAGR over the forecast period.

CHANNEL DATA

  • Table 138 Vending by Channel: Value 2007-2012
  • Table 139 Vending by Channel: % Value Growth 2007-2012
  • Table 140 Vending Company Shares: % Value 2008-2012
  • Table 141 Vending Brand Shares: % Value 2009-2012
  • Table 142 Vending Forecasts by Channel: Value 2012-2017
  • Table 143 Vending Forecasts by Channel: % Value Growth 2012-2017

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • Home Improvement and Gardening Stores
          • Furniture and Homewares Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellery and Watch Specialist Retailers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Home Improvement and Gardening Direct Selling
        • Furniture and Homewares Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Home Improvement and Gardening Homeshopping
        • Furniture and Homewares Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Home Improvement and Gardening Internet Retailing
        • Furniture and Homewares Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Hot Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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