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Country Report

Retailing in Vietnam

Feb 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retailing is still one of the most attractive markets in Vietnam

According to the Global Retail Development Index 2011 by American consulting company AT Kearney,

Vietnam was ranked in 23rd position out of 30 countries in terms of having the most attractive retail market worldwide. Although Vietnam fell from ninth position in the previous year due to economic difficulties, retailing remained one of its most attractive markets. The country has a young population, which was the main reason for the robust growth of the market in 2011. Furthermore, rapid urbanisation and rising disposable incomes also drove the further development of retailing in the country.

Local products get a boost from the government

In 2011,the Vietnamese government continued to show its determination to promote local retail stores and products in the hope of changing consumers’ perception of local brands. Typically, consumers had the stereotype that foreign brands were better quality than Vietnamese brands. Government campaigns such as Ngu?i Vi?t Nam uu tiên dùng hàng Vi?t Nam (Vietnamese people buy Vietnamese goods) slowly showed positive results.

Non-grocery retailing sees strong growth

Thanks to higher living standards and a better quality of life, Vietnamese consumers developed more sophisticated demand for non-grocery products. As a result, non-grocery retailing recorded strong growth in retail current value terms in 2011. Apparel, electronics and home appliances and jewellery were some of the non-grocery products which attracted attention from consumers over the review period.

Low participation of new international players

From 1 January 2009, a new law allowed foreign retail companies to establish 100% foreign invested companies. However, the retail market saw low participation of new international players in 2011 in spite of this significant change. This was because the global economic crisis had a negative impact on the general performance of international retailers worldwide, which led to the postponement of their entry. Furthermore, Vietnam’s infrastructure was underdeveloped and administration procedures were still complicated and time-consuming.

Modern channels stimulate growth

Over the forecast period modern retail channels will continue to establish a stronger presence, despite the dominance of traditional channels in the country. Thanks to continuous urbanisation, as well as rising living standards, consumers will become increasingly familiar with modern channels in both grocery and non-grocery retailing, thanks to their pleasant environment, as well as their diverse product portfolios. Modern retailers are expected to exploit marketing and public relations activities to generate growth, as well as to strengthen their brand image. As a result, retailing is expected to experience a better outlook over the forecast period compared with the review period.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Vietnam with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Vietnam, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Vietnam for free:

The Retailing in Vietnam market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Vietnam?
  • Who are the leading retailers in Vietnam?
  • How is retailing performing in Vietnam?
  • What is the retailing environment like in Vietnam?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Vietnam - Industry Overview

EXECUTIVE SUMMARY

Retailing is still one of the most attractive markets in Vietnam

Local products get a boost from the government

Non-grocery retailing sees strong growth

Low participation of new international players

Modern channels stimulate growth

KEY TRENDS AND DEVELOPMENTS

Growth in Vietnam’s retail market is boosted by better economic conditions

Internet retailing remains insignificant

The government continues to support local products

Stronger presence of private label is stimulated by grocery retailers

Low participation of new international players

Modern retail channels expand their presence in small cities and on the outskirts of large cities

MARKET DATA

  • Table 1 Sales in Retailing by Category: Value 2006-2011
  • Table 2 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 3 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 4 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 6 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 8 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 10 Retailing Company Shares: % Value 2007-2011
  • Table 11 Retailing Brand Shares: % Value 2008-2011
  • Table 12 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 13 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 14 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 15 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 16 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 17 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 18 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 19 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 20 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 22 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 24 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

Cash and carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Vietnam - Company Profiles

An Phuoc Garment Co Ltd in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 An Phuoc Garment Co Ltd: Competitive Position 2011

Avon Cosmetics Vietnam Ltd in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 Avon Cosmetics Vietnam Ltd: Competitive Position 2011

Casino Guichard-Perrachon SA in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 10 Casino Guichard-Perrachon SA: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 11 Casino Guichard-Perrachon SA: Competitive Position 2011

City Zoo Co Ltd in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 14 City Zoo Co Ltd: Competitive Position 2011

Ho Chi Minh City Book Distribution Co in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 17 Ho Chi Minh City Book Distribution Co: Competitive Position 2011

Lion Group, The in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 20 The Lion Group: Competitive Position 2011

Mobile World Co Ltd in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 23 Mobile World Co Ltd: Competitive Position 2011

My Chau Pharma JSC in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 26 My Chau Pharma JSC: Competitive Position 2011

Nguyen Kim Trading JSC in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 29 Nguyen Kim Trading JSC: Competitive Position 2011

Phu Nhuan Jewelry JSC in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 32 Phu Nhuan Jewelry JSC: Competitive Position 2011

Saigon Jewellery Holding Co in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 35 Saigon Jewellery Holding Company: Competitive Position 2011

Saigon Union of Trading Cooperatives in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 38 Saigon Union of Trading Cooperatives: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 39 Saigon Union of Trading Cooperatives Company: Competitive Position 2011

Vien Thong A Import Export Trading Production Corp in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 42 Vien Thong A Import Export Trading: Competitive Position 2011

Vietnam Intimex Joint-stock Corp in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 45 Vietnam Intimex Joint-stock Corp: Competitive Position 2011

Vissan Co Ltd in Retailing (Vietnam)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 48 Vissan Co Ltd: Competitive Position 2011

Apparel Specialist Retailers in Vietnam - Category Analysis

HEADLINES

TRENDS

  • In the review period Vietnamese consumers had more chance to be exposed to various cultures and global fashion trends thanks to greater access to the internet, television and cable in the country. Together with higher disposable incomes and rising consumer awareness of beauty and personal appearance, Vietnamese consumers paid more attention to clothing and footwear. Hence, apparel specialist retailers tried to expand their outlet networks across the country to respond to increasing consumer demand.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Vinatex-mart in Ho Chi Minh City
  • Chart 2 Apparel Specialist Retailers: Louis Vuitton in Ho Chi Minh City

CHANNEL DATA

  • Table 26 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 27 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 28 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 29 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 30 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 31 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 32 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 33 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Vietnam - Category Analysis

HEADLINES

TRENDS

  • When direct selling was first introduced, the first entrants which claimed to be direct selling companies turned out to be unscrupulous. Consequently, direct selling had a bad reputation in Vietnam. Over the years, the leading players, such as Aloe Trading and Oriflame Vietnam, gradually changed consumers’ perception of direct selling by their transparent policy and thorough training programmes for sales representatives. On 31 March 2010, the Vietnam Multi-level Marketing Association (MLMA) was officially established to prove that direct selling was a legal retailing channel, just like other retail channels, such as supermarkets. As a result, Vietnamese consumers slowly gained trust and confidence in direct selling. Hence, direct selling recorded current value growth of 26% by the end of 2011, thanks to continuous education from the leading players.

COMPETITIVE LANDSCAPE

  • Aloe Trading maintained its leading position in direct selling with a 13% value share in 2011, thanks to its long-established presence and the prestige of its brand Forever Living worldwide. Moreover, the company continued to implement strategies to respond to changes in the direct selling channel and consumer demand. The success of the company was also due to its rigorous training programme. Aloe Trading focused on empowering sales representatives via training so that they could optimise their strengths to deliver their best performance.

PROSPECTS

  • Over the forecast period direct selling is projected to see growth, with a constant value CAGR of 12%. The strong growth of direct selling is expected to be thanks to the efforts of the leading players to rebuild a good reputation for the direct selling channel during the review period. Moreover, it is also expected to be in line with the increasing consumer demand for consumer health, beauty and personal care products in the five year forecast period.

CHANNEL DATA

  • Table 34 Direct Selling by Category: Value 2006-2011
  • Table 35 Direct Selling by Category: % Value Growth 2006-2011
  • Table 36 Direct Selling Company Shares by Value 2007-2011
  • Table 37 Direct Selling Brand Shares by Value 2008-2011
  • Table 38 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 39 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Rapid urbanisation and improvements in living standards and disposable incomes led to increasing demand for building materials. Moreover, there was an increase in the number of new housing and office building projects in the country. Therefore, the channel saw strong growth in current value terms and number of outlets at the end of the review period. The average sales area per outlet also increased slightly, as retailers tended to diversify their product portfolios to respond to the more sophisticated demands of consumers.

CHANNEL DATA

  • Table 40 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 41 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 42 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 43 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Electronics and appliance specialist retailers continued to see rapid expansion in 2011, as Vietnamese consumers, especially the younger generation, were more interested in high-technology products. This was due to the fact that some Vietnamese consumers believed that new technology could enhance their social status and improve their luxurious lifestyles. As a result, electronics and appliance specialist retailers maintained its strong growth, with an increase of 25% in current value terms in 2011.

CHANNEL FORMATS

  • Chart 3 Electronics and Appliance Specialist Retailers: Nguyenkim in Ho Chi Minh City
  • Chart 4 Electronics and Appliance Specialist Retailers: Mobile world in Ho Chi Minh City

CHANNEL DATA

  • Table 44 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 45 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 46 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 47 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 48 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 49 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 50 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 51 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Since Vietnam joined the World Trade Organization (WTO), the economy continued to record strong GDP growth. Over the review period the country witnessed a constant improvement in average disposable incomes and living standards. Together with rapid urbanisation, furniture and furnishings stores had a good opportunity to grow strongly, especially in large cities and urban areas. Hence, furniture and furnishings stores recorded faster growth of 16% in retail current value terms at the end of the review period.

CHANNEL FORMATS

  • Chart 5 Furniture and Furnishings Stores: Nha Xinh in Ho Chi Minh City

CHANNEL DATA

  • Table 52 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 53 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 54 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 55 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 56 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 57 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 58 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 59 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Grocery retailers continued to see strong growth in 2011 thanks to the healthy growth of modern channels such as supermarkets, hypermarkets and convenience stores. More and more Vietnamese consumers chose modern channels to buy their daily food and grocery products because of their comfortable shopping environment, and in particular because of their diverse portfolios in terms of products and brands. As a result, towards the end of 2011 modern grocery retailers tried to expand their network coverage to respond to rising demand for modern grocery channels.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • Saigon Union of Trading Cooperatives continued to lead grocery retailing in 2011, thanks to its established presence, as well as its appropriate business strategies for the Vietnamese market. In 2011 the company recorded a 7% share in retail value terms. Over the review period it constantly made efforts to expand its outlet network in both urban and rural areas to respond to the increasing demand for modern grocery formats in the country. Saigon Union of Trading Cooperatives also concentrated on improving the shopping environment and diversifying its product portfolio to encourage consumers to visit its retail outlets.

PROSPECTS

  • Over the forecast period modern grocery channels are expected to continue to grow strongly thanks to improvements in living standards and disposable incomes in the country. Vietnamese consumers are starting to appreciate a pleasant and comfortable environment when shopping. They also value a diverse product portfolio in terms of brands, products and packaging sizes, and especially the professional and friendly customer service offered by modern retail channels. As a result, in spite of the more intense competition, new players are projected to participate in modern retail channels to respond to increasing consumer demand in the country.

CHANNEL FORMATS

  • Chart 6 Hypermarkets: Lotte Mart in Ho Chi Minh City
  • Chart 7 Hypermarkets: Big C in Ho Chi Minh City
  • Chart 8 Supermarkets: Co.opMart in Ho Chi Minh City
  • Chart 9 Supermarkets: Fivimart in Ho Chi Minh City

CHANNEL DATA

  • Table 60 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 61 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 62 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 63 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 64 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 65 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Vietnam - Category Analysis

HEADLINES

TRENDS

  • With rising disposable incomes and living standards, Vietnamese consumers, especially middle- and high-income consumers, had increasingly sophisticated demands of health and beauty specialist retailers, besides a product-specific focus. They appeared to pay more attention to brand name and store atmosphere. As a result, health and beauty specialist retailers put effort into improving store design and layout to establish a premium image for their stores, as well as to create a relaxing and comfortable shopping environment for consumers.

COMPETITIVE LANDSCAPE

  • Medicare maintained its leading position in health and beauty specialist retailers with less than a 2% share in value terms in 2011. Its chain of Medicare stores specialises in consumer health, beauty and personal care products. The success of Medicare stores was due to its constant advertisements, pleasant environment and professional customer service.

PROSPECTS

  • Over the forecast period average disposable incomes are expected to increase constantly, in line with the positive outlook for the Vietnamese economy. Together with the growth of the middle- and high-income segments of the population, health and beauty specialist retailers is projected to have a good chance of strong growth, because consumers are willing to spend on consumer health and beauty and personal care products. Health and beauty specialist retailers is expected to record a constant value CAGR of 4% during the five year forecast period, which is slightly higher than the growth in the review period.

CHANNEL FORMATS

  • Chart 10 Health and Beauty Specialist Retailers: Medicare in Ho Chi Minh City
  • Chart 11 Health and Beauty Specialist Retailers: Shiseido in Ho Chi Minh City
  • Chart 12 Health and Beauty Specialist Retailers: Eyewear Hut in Ho Chi Minh City

CHANNEL DATA

  • Table 66 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 67 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 68 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 69 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 70 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 71 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 72 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 73 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Vietnam - Category Analysis

TRENDS

  • Despite the stronger presence of homeshopping, this channel continued to record negligible sales in 2011. Some grocery retailers, such as Lotte Mart and Big C, allowed consumers to order products via phone and have a free delivery service to their home. Vietnamese consumers are not used to purchasing products via homeshopping, as they like to see and touch products before making a purchase. Therefore, the operation of homeshopping by grocery retailers remained minimal in 2011.

Internet Retailing in Vietnam - Category Analysis

TRENDS

  • In 2011 internet retailing was not a new concept to Vietnamese consumers. However, internet retailing appeared to be limited to consumer-to-consumer websites. The slow development of formal internet retailing is due to the fact that Vietnamese consumers are afraid of scams and cheating when they purchase products online. They are hesitant to reveal personal information and are reluctant to use cards to make online payments.

Leisure and Personal Goods Specialist Retailers in Vietnam - Category Analysis

HEADLINES

TRENDS

  • Across leisure and personal goods specialist retailers, all channels registered healthy growth in retail current value terms in 2011, as consumers were more willing to spend on leisure and personal goods thanks to rising disposable incomes in the country. In addition, retailers introduced many new leisure and personal goods to attract consumers’ interest. Moreover, some retailers believed that the more comfortable consumers were, the more they would purchase from their stores. As a result, retailers tried to create a relaxing shopping environment through décor and store design.

CHANNEL FORMATS

  • Chart 13 Leisure and Personal Goods Specialist Retailers: Fahasa in Ho Chi Minh City
  • Chart 14 Leisure and Personal Goods Specialist Retailers: PNJ in Ho Chi Minh City

CHANNEL DATA

  • Table 74 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 75 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 76 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 77 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 78 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 79 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 80 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 81 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Vietnam - Category Analysis

HEADLINES

TRENDS

  • At the end of 2011 department stores and variety stores remained the only two types of mixed retailers present in the country. Whilst department stores has a long-established history in the country, variety stores is still quite a new concept to Vietnamese consumers. The presence of other types of mixed retailers, mass merchandisers and warehouse clubs, continued to be negligible due to low consumer demand. This was due to the fact that grocery retailers such as supermarkets and hypermarkets continuously launched various promotions and discounts to offer consumers the most affordable prices.

COMPETITIVE LANDSCAPE

  • The Lion Group with its chained department store Parkson maintained its leading position in mixed retailers in 2011, thanks to its long-established history in the country. The company is regarded as one of the first players within department stores. After The Lion Group was successful in obtaining its operating license, it officially operated a chain of department stores in 2005. Parkson instantly attracted consumers’ attention, especially the upper-income segment, who usually went to neighbouring countries such as Thailand and Singapore to look for prestigious brands and products. Parkson offered a luxurious shopping environment and a wide range of premium brands, such as Gucci, Diesel, Replay and other well-known brands. In 2011 Parkson was more popular amongst the younger generation, as the company tried to make its stores a one-stop destination for shopping, entertainment, cinemas and restaurants for the whole weekend.

PROSPECTS

  • Mixed retailers is projected to see a constant value CAGR of 16% over the forecast period. The strong growth of mixed retailers is boosted by increasing disposable incomes, as well as higher living standards in Vietnam. Furthermore, the rising number of middle- and high-income consumers also creates good foundations for the further strong penetration of mixed retailers.

CHANNEL FORMATS

  • Chart 15 Department Store: Parkson (CT Plaza) in Ho Chi Minh City
  • Chart 16 Department Store: Parkson (CT Plaza) in Ho Chi Minh City
  • Chart 17 Variety Store: Hachi Hachi Japan Shop in Ho Chi Minh City

CHANNEL DATA

  • Table 82 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 83 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 84 Mixed Retailers Company Shares by Value 2007-2011
  • Table 85 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 86 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 87 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 88 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 89 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Vietnam - Category Analysis

TRENDS

  • Since Savico Automatic Retail & Service officially withdrew from vending in 2009, the vending channel has remained negligible in Vietnam. The operation of vending machines was not successful due to the lack of a diverse product portfolio. The extensive outlet network of independent small grocers also led to the failure of vending in the country. Consumers find it easy to purchase snack foods and drinks at small grocery retailers in every corner of the country. Vending machines are mostly located in specific places, such as airports, or central districts, such as District 1 of Ho Chi Minh City.

CHANNEL DATA

  • Table 90 Vending by Category: Value 2006-2009
  • Table 91 Vending by Category: % Value Growth 2006-2009
  • Table 92 Vending Company Shares by Value 2007-2011
  • Table 93 Vending Brand Shares by Value 2008-2011

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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