The traditional setting of self-service cafeterias within hypermarkets, relying on high foot traffic and offering speed and convenience, is facing challenges due to evolving trends such as remote working and delivery services. For instance, with more people working from home, they have more time to cook at home rather than relying on cafeterias.
While the outlook is positive for self-service cafeterias over the forecast period, other formats such as the traditional almuerzo ejectivo format, which translates as “executive lunch,” and is popular among office workers, will continue to be popular. These are mainly independent restaurants that offer fresh and affordable dishes, with a lot more variety that those on offer at self-service cafeterias.
Self-service cafeterias will face increased competition from new innovative concepts. One example is the Muy chain, which was set up in 2017, and which offers affordable, quality food.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See All of Our DefinitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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