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Country Report

Travel and Tourism in Azerbaijan

Jun 2010

Price: $1,900

About this Report

About this Report

Delivery method: instant download
Report format: PDF doc_pdf.png (download a sample)
Market statistics: Excel workbook doc_excel_table.png (download a sample)

Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in Azerbaijan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in Azerbaijan, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Azerbaijan for free:

The Travel and Tourism in Azerbaijan market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in Azerbaijan?
  • What are the major brands in Azerbaijan?
  • What are the major brands in Azerbaijan?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
Report: PDF and Word
Market statistics: Excel workbook

Sample Analysis

EXECUTIVE SUMMARY

Travel and tourism industry revenues driven by oil industry

During the review period, Azerbaijan’s economy became one of the fastest growing in the world. This growth was based on its extensive reserves of oil. These reserves will only last for another decade however, and as a result Azerbaijan is attempting to diversify its economy, with travel and tourism representing one of the most preferred options. Currently the majority of income in travel and tourism in Azerbaijan is connected to the oil industry due to the high levels of business travel, mostly to the capital Baku.

Travel to Azerbaijan mostly VFR

Azerbaijan receives over a million visitors a year, made up predominantly of low-yielding VFR (visiting friends and relatives) travel from the high number of ethnic Azeris living in the neighbouring territories of Georgia, Turkey, Russia and Iran. The proportion that enters the country for higher-yielding business and leisure travel is far smaller, although it is also far more lucrative.

Luxury hotels launched for luxury tourists

Azerbaijan plans to attract high-spending affluent tourists, but currently has a distinct lack of attractions with which to do so. Therefore, using Dubai as an inspiration, extravagant, futuristic luxury hotel resorts are being built around Baku, including the Hotel Full Moon, Hotel Crescent Moon and Flame Towers. The most extravagant project of them all is currently being planned for construction on the previous communist-era prison on Nargin Island.

New requirements for hotel licences

The transition of Azerbaijan from a command economy to a market economy has led to a boom in the number of hotel and other travel accommodation operators up to 2008. Many, however, have not been able to meet international standards, and are considered over-priced by many Azerbaijanis who consequently show a preference for holidaying in Turkey, Georgia and other outbound destinations. In an attempt to rectify this situation, the Azerbaijani Government forced hotels to renew their licences and meet new requirements in order to raise the standards of hotels in general. This led to several substandard hotels having to shut down in 2009 as those which were of the lowest standard were pushed out.

Railway to Turkey nears completion

Using the revenue earned from the oil industry to diversify its economy, the Azerbaijani Government has helped fund a new railway from Baku to Turkey in order to provide access for Azerbaijani products to Mediterranean markets. It will also improve the accessibility of Turkey to Azerbaijanis who will consequently be likely to holiday outbound more, whilst also providing a convenient means for ethnic Azerbaijanis in Turkey to visit Azerbaijan. The railway is expected to be completed in 2010.

Table of Contents

Table of Contents

Travel And Tourism in Azerbaijan - Industry Overview

EXECUTIVE SUMMARY

Travel and tourism industry revenues driven by oil industry

Travel to Azerbaijan mostly VFR

Luxury hotels launched for luxury tourists

New requirements for hotel licences

Railway to Turkey nears completion

KEY TRENDS AND DEVELOPMENTS

Impact of the global recession

Azerbaijan deals with lack of attractions

Azerbaijan’s business environment improves

Azerbaijan perceived as representing poor value for money

MARKET INDICATORS

MARKET DATA

DEFINITIONS

Tourism Parameters

Travel Accommodation

Transportation

Car rental

Travel Retail

Travel Retail Online Sales

Tourist Attractions

Health and Wellness

Internet Sales

  • Summary 1 Research Sources

TOURISM FLOWS INBOUND

Headlines

Trends

  • Georgia and Russia make up the two largest source markets for arrivals into Azerbaijan, contributing 573,000 and 461,000 visitors respectively in 2009. This is largely due to the proximity and logistical connections between the countries, and the high level of business travel between Russia and Azerbaijan, which was formerly Soviet territory. A secondary reason for the high level of arrivals from Russia and Georgia is the absence of the requirement for an entry visa for citizens of CIS nations. The requirement to have a visa on arrival or, alternatively, a ‘letter of invitation’ for citizens of non-CIS nations is part of the reason that arrivals from non-CIS nations have been little more than a trickle by comparison.

Prospects

  • Strong growth in Azerbaijan’s oil and other energy-related industries will deliver similarly high growth rates in business travel over the forecast period, but it is VFR travel that will mainly fuel growth in arrivals, stimulated by improvements in connections between Azerbaijan and Georgia and Turkey, due to the new railway connecting the three nations. Such travel will not be particularly lucrative for Azerbaijan however, with incoming tourist receipts expected to increase at a constant value CAGR of just 3%, compared to a CAGR of 9% for arrivals. By these estimates, the Government’s hopes of turning Azerbaijan into a tourist destination for high-spending tourists through the construction of futuristic and extravagant hotel resorts is likely to fail.

Category Data

TRAVEL ACCOMMODATION

Headlines

Trends

  • The value of travel accommodation fell by 9% in 2009, after a 4% fall in 2008, a fall significantly smaller than the 19% drop in the number of outlets, created by the introduction of tighter regulations that produced it. The drop in value was smaller than the drop in the number of outlets for a number of reasons, including that it was typically the more budget orientated hotels that were impacted by the new regulations, and the strength of business travel to Baku, as the Azerbaijan economy demonstrated its oil production-related resilience to the global financial crisis.

Hotels

Prospects

  • Despite the sudden fall in the number of hotel outlets in 2009 due to the enforcement of licensing requirements, the drop is likely to be short-lived. Furthermore, this will certainly not represent a significant setback since the remaining hotels will be of a higher standard and therefore more likely to be profitable. Hotels will also appeal more to both foreign and domestic guests as the growing economy and more liberalised economic environment will attract more business operators into travel accommodation, especially given that, compared with other commercial areas, the barrier to entry is lower. The major challenge for Azerbaijan therefore will be in ensuring that the standards offered by Azerbaijan’s new hotels are high enough to satisfy the needs of guests. With little exposure to travel and tourism and therefore little expertise in the industry, it is highly likely that, without Government supervision, a significant number of hotels will not be serious establishments, thereby weakening the perception of Azerbaijani hotels and travel and tourism in general.

Category Data

TRANSPORTATION

Headlines

Trends

  • Azerbaijan’s strong economy, which continued growing despite the global financial crisis, has led to a growing proportion of the population travelling by air. In some cases, the discomfort of Azerbaijani trains and the length of travel time by rail make this the only enjoyable option.

Airlines

Prospects

  • The primary influence on transportation over the short term will be competition from the new Baku-Tbilisi-Kars railway, which will be taken advantage of immediately as Azerbaijanis embrace this opportunity for an inexpensive means of travelling to Turkey. When the railway to Georgia was completed in 2008 there was a subsequent boom in travel to that destination and this is expected to be repeated in the case of Turkey.

Category Data

CAR RENTAL

Headlines

Trends

  • Given the strength of business travel in Azerbaijan, it is perhaps not surprising that car rental plays a significant role in travel and tourism. Although companies often provide their employees with cars themselves, this is not always the case. Car rental is therefore a popular option amongst those expatriates who wish to escape Baku and take a weekend drive into the country. Although an attractive option in itself, the underdeveloped road infrastructure means that car rental is not as popular as it potentially could be. Car rental remains most popular for driving around Baku.

Prospects

  • As long as business travel continues to be strong in Azerbaijan, so will car rental, and, with Azerbaijan becoming a crucial element of Europe’s energy supplies, this relationship is only likely to grow stronger. Almost all of these benefits will go to the internationally branded car rental companies Hertz, Avis and Europcar, which will therefore form a virtual oligopoly. This is not only due to brand awareness, but also since they promise a guarantee of quality that cannot be matched by local operators, which will face a huge challenge in order to change negative perceptions in their favour.

Category Data

TRAVEL RETAIL

Headlines

Trends

  • A combination of a fast expanding economy and the liberalisation of the business environment has led to a growing number of entrepreneurs deciding to enter travel retail. This is similar to the state of affairs influencing travel accommodation, which has resulted in a significant number of these enterprises not being up to the appropriate international standards, partially due to the lack of tourism expertise amongst Azerbaijanis who had previously had limited exposure to the needs and demands of international, or even domestic tourists. This issue has come to the attention of the Azerbaijani Government which has decided to address this problem through the issuing of tourism licences, ensuring that only those organisations and individuals that adequately reflect the strengths of Azerbaijan are allowed to operate. These licences also cost AZN5,500, thereby discouraging fly-by-night operations which have identified tourism as a growth market ripe for exploitation.

Prospects

  • As Azerbaijan’s Government continues to take steps to simplify the establishment of a business, so travel retail will expand, with a greater number of operators expected. One challenge in the future will therefore be the control and regulation of this expansion to ensure that low-quality travel retail operators are not allowed to flourish, although to a certain extent the market will take care of that. The most important issue will be to encourage operators to promote themselves internationally, predominately on the internet. Azerbaijanis have typically not concerned themselves with the international market, due to the nation’s Azerbaijan-centric nature. However, since domestic tourism is relatively limited, this is a change that needs to be made.

Category Data

Segmentation

Segmentation

This market research report includes the following:

  • Travel And Tourism
    • Car Rental
      • Business Car Rental
        • Leisure Car Rental
        • Demand Factors
          • Holiday Demographic Trends
            • Holiday Takers
            • Leave Entitlement
              • Trips
                • Departures By Length Of Trip
                  • Departures 0-3 Days
                  • Departures 4-7 Days
                  • Departures Over 7 Days
                • Domestic Trips
                  • Domestic Trips 0-3 Days
                  • Domestic Trips 4-7 Days
                  • Domestic Trips Over 7 Days
            • Health & Wellness Tourism
              • Spas
              • Tourism Flows Domestic
                • Domestic Tourism By Destination
                  • Domestic Tourism Travel By Purpose Of Visit
                    • Domestic Business Tourism
                      • Domestic Business Tourism By Air
                      • Domestic Business Tourism By Land
                      • Domestic Business Tourism By Rail
                      • Domestic Business Tourism By Sea
                    • Domestic Leisure Tourism
                      • Domestic Leisure Tourism By Air
                      • Domestic Leisure Tourism By Land
                      • Domestic Leisure Tourism By Rail
                      • Domestic Leisure Tourism By Sea
                • Tourism Flows Inbound
                  • Arrivals
                    • Arrivals From Belarus
                    • Arrivals From Belgium
                    • Arrivals From Canada
                    • Arrivals From China
                    • Arrivals From France
                    • Arrivals From Georgia
                    • Arrivals From Germany
                    • Arrivals From India
                    • Arrivals From Iran
                    • Arrivals From Israel
                    • Arrivals From Italy
                    • Arrivals From Kazakhstan
                    • Arrivals From Norway
                    • Arrivals From Russia
                    • Arrivals From Turkey
                    • Arrivals From Turkmenistan
                    • Arrivals From Ukraine
                    • Arrivals From United Kingdom
                    • Arrivals From USA
                    • Arrivals From Uzbekistan
                    • Other Countries Of Origin
                  • Arrivals By Mode Of Transport
                    • Air Arrivals
                    • Land Arrivals
                    • Rail Arrivals
                    • Sea Arrivals
                  • Arrivals By Purpose of Visit
                    • Business Arrivals
                      • Leisure Arrivals
                    • Tourism Flows Outbound
                      • Departures By Country
                        • Departures To Georgia
                        • Departures To Germany
                        • Departures To Iran
                        • Departures To Russia
                        • Departures To Turkey
                        • Departures To Ukraine
                        • Departures To United Arab Emirates
                        • Other Destinations
                      • Departures By Mode Of Transport
                        • Air Departures
                        • Land Departures
                        • Rail Departures
                        • Sea Departures
                      • Departures By Purpose Of Visit
                        • Business Departures
                          • Leisure Departures
                        • Tourism Receipts And Expenditure
                          • Balance of Payments
                          • Outgoing Tourist Expenditure
                          • Outgoing Tourist Expenditure By Sector
                            • Tourism Expenditure
                              • Domestic Tourist Expenditure
                              • Incoming Tourist Receipts
                            • Tourism Expenditure By Sector
                            • Tourist Attractions
                              • Transportation
                                • Air
                                  • Airline Capacity
                                    • Airline Passengers Carried By Distance
                                      • Airline Passengers Carried By Type
                                      • Other Transportation
                                      • Travel Accommodation
                                        • Hotels
                                          • Other Travel Accommodation
                                          • Travel Retail
                                            • Travel Retail Destinations
                                              • Travel Retail Online Sales
                                                • Travel Retail Outlets
                                                  • Travel Retail Products

                                                Statistics Included

                                                Statistics Included

                                                For each category and subcategory you will receive the following data in Excel format:

                                                From Passport

                                                • Market Size
                                                • Internet as a percentage of sector
                                                • Market Ranking
                                                • Regional hotel parameters

                                                Market size details:

                                                • Retail Value retail selling price % growth
                                                • Retail Value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                • Retail Value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                • Sites/outlets
                                                • Sites/outlets % growth
                                                • Sites/outlets per capita
                                                • Number of People
                                                • Number of People % growth
                                                • Number of People per capita
                                                • Internet Transaction Value retail selling price % growth
                                                • Internet Transaction Value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                • Internet Transaction Value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                • Number of Days
                                                • Number of Days % growth
                                                • Number of Days per capita
                                                • Number of Bed nights
                                                • Number of Bed nights % growth
                                                • Number of Bed nights per capita
                                                • Number of Trips
                                                • Number of Trips % growth
                                                • Number of Trips per capita
                                                • Number of Rooms
                                                • Number of Rooms % growth
                                                • Number of Rooms per capita

                                                Samples

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                                                Methodology

                                                Methodology

                                                Global insight and local knowledge

                                                With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

                                                This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

                                                Industry specialists

                                                Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

                                                Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

                                                The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

                                                Country and regional analysts

                                                Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

                                                In-country research network

                                                To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

                                                Research Methodology

                                                Our research methods

                                                Each Euromonitor International industry report is based on a core set of research techniques:

                                                Desk research

                                                With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

                                                • National statistics offices governmental and official sources
                                                • National and international trade press
                                                • National and international trade associations
                                                • Industry study groups and other semi-official sources
                                                • Company financials and annual reports
                                                • Broker reports
                                                • Online databases
                                                • The financial, business and mainstream press

                                                Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

                                                Store checks

                                                Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

                                                • Place: We track products in all relevant channels, selective and mass, store and non-store
                                                • Product: What are innovations in products, pack sizes and formats?
                                                • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
                                                • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

                                                Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

                                                Trade survey

                                                Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

                                                Trade surveys allow us to:

                                                • Fill gaps in available published data per company
                                                • Generate a consensus view of the size, structure and strategic direction of the category
                                                • Access year-in-progress data where published sources are out of date
                                                • Evaluate the experts’ views on current trends and market developments

                                                In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

                                                Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

                                                Company analysis

                                                At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

                                                At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

                                                Forecasts

                                                Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

                                                Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

                                                Data validation

                                                All data is subjected to an exhaustive review process, at country, regional and global levels.

                                                The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

                                                Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

                                                Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

                                                Market analysis

                                                Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

                                                Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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