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Country Report

Travel And Tourism in Kazakhstan

Mar 2011

Price: US$600

About this Report

EXECUTIVE SUMMARY

Government seeks to transform Kazakhstan into an attractive tourism destination

The country’s authorities consider tourism to be one of the most important industries for the development of the Kazakh economy. Tourism in the country remains underdeveloped, and retains significant future growth potential. Authorities in the country have looked to promote tourism in a variety of ways, such as through passing legislation and committing to development programmes. Under the State program of forced industrial-innovative development for 2010-2014 new roads, railways, guesthouses and hotels will be constructed, while older resorts will be renovated. Furthermore, Kazakhstan will have new border posts on railways with China and Turkmenistan in 2012. Finally, Kazakhstan will form a vital part of the Western Europe-Western China International Transit Corridor when it becomes operational.

Tourism flows to Kazakhstan increase

The modern leisure tourism industry in Kazakhstan is based on the unique natural and cultural potential of the country. Tourism is one of the most dynamically developing industries in the country and is providing a high return on investment. The number of arrivals increased significantly over the review period, due to the fact that for most Europeans Nomad Kazakh culture is exotic, while the natural environment is unique. Excluding CIS countries, China, Germany and Turkey accounted for the greatest number of arrivals in 2010. However, a significant proportion of the arrivals to Kazakhstan are en route to another destination, such as those travelling from the Far East to North America or Europe.

Business tourism contributes to the development of hotels

Many of those that visit Kazakhstan are business tourists, especially those who visit the country’s largest cities, such as Almaty, Astana and Atyrau. Business arrivals create and maintain strong demand for high quality hotels, which resulted in the development of a significant number of 4- and 5-star hotels in the country over the review period. As hotels in Kazakhstan remains far from maturity, many international hotel chains are looking to open outlets in Kazakhstan. Construction on some such projects, including the JW Marriott, Kempinski and Radisson Blu, has already begun. Recently opened hotels, such as Rixos, Holiday Inn, Golden Tulip, Park Inn by Residor, amongst others, have performed well since their introduction to the country.

Hosting of important global events

In December 2010, Astana hosted the OSCE Summit. In January and February 2011, the Winter Asian games will be held in Astana and Almaty. These international events are expected to attract a large number of international visitors. In preparation for these events, hotels in Kazakhstan have undergone renovations, while travel retail and hotel employees have attended training and seminars intended to improve service levels. It is likely that coverage in the international media will increase the country’s profile. Local tourist agency representatives consider events such as these to be a test of the local tourist industry and that its performance will influence the number of arrivals to the country over the forecast period.

Online penetration increases

The number and value of online transactions increased dramatically in 2010, especially in air transportation. While business tourists were responsible for the majority of online transactions, the local population also started to book online more frequently. To promote the internet sales channel, local air companies regularly arrange promotions on their websites. Rail also saw an increase in internet transaction value in 2010. Over the review period, Kazakh authorities provided extensive support for the development of online sales through creating websites to promote tourism, on which it is possible to book various tourism products. In 2010, for example, Kazakhstan’s official online tourism portal, visitkazakhstan.kz was opened. The site not only provides information about Kazakhstan as a tourist destination, but enables visitors to book hotels, as well as tours and activities.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in Kazakhstan with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in Kazakhstan, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Kazakhstan for free:

The Travel and Tourism in Kazakhstan market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in Kazakhstan?
  • What are the major brands in Kazakhstan?
  • What are the major brands in Kazakhstan?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
Report: PDF and Word
Market statistics: Excel workbook

Table of Contents

Table of Contents

Travel And Tourism in Kazakhstan - Industry Overview

EXECUTIVE SUMMARY

Government seeks to transform Kazakhstan into an attractive tourism destination

Tourism flows to Kazakhstan increase

Business tourism contributes to the development of hotels

Hosting of important global events

Online penetration increases

KEY TRENDS AND DEVELOPMENTS

Impact of the recession on outbound tourism

Government establishes new tourism development programmes

Government increases its control over airlines

Deficiency of hotels

MARKET INDICATORS

  • Table 1 Length of Domestic Trips: 2005-2010
  • Table 2 Length of Outbound Departures: 2005-2010

MARKET DATA

  • Table 3 Balance of Tourism Payments: Value 2005-2010
  • Table 4 Departures by Destination: 2005-2010
  • Table 5 Departures by Mode of Transport: 2005-2010
  • Table 6 Departures by Purpose of Visit: 2005-2010
  • Table 7 Outgoing Tourist Expenditure: Value 2005-2010
  • Table 8 Forecast Departures by Destination: 2010-2015
  • Table 9 Forecast Departures by Mode of Transport: 2010-2015
  • Table 10 Forecast Departures by Purpose of Visit: 2010-2015
  • Table 11 Forecast Outgoing Tourist Expenditure: Value 2010-2015
  • Table 12 Domestic Tourism Travel by Purpose of Visit and by Mode of Transport: 2005-2010
  • Table 13 Domestic Tourist Expenditure: Value: 2005-2010
  • Table 14 Forecast Domestic Tourism Travel by Purpose of Visit and by Mode of Transport: 2010-2015
  • Table 15 Forecast Domestic Tourist Expenditure: Value: 2010-2015
  • Table 16 Tourist Attractions: Value 2005-2010
  • Table 17 Forecast Tourist Attractions: Value 2010-2015
  • Table 18 Health and Wellness Tourism Sales: Value 2005-2010
  • Table 19 Forecast Health and Wellness Tourism Sales: Value 2010-2015

DEFINITIONS

Tourism Parameters

Travel Accommodation

Transportation

Car Rental

Travel Retail

Travel Retail Online Sales

Tourist Attractions

Health and Wellness

Internet Transaction Value

  • Summary 1 Research Sources

TOURISM FLOWS INBOUND

Headlines

Trends

Prospects

CATEGORY DATA

TRAVEL ACCOMMODATION

Headlines

Trends

Hotels

Prospects

CATEGORY DATA

TRANSPORTATION

Headlines

Trends

Airlines

Prospects

CATEGORY DATA

CAR RENTAL

Headlines

Trends

Prospects

CATEGORY DATA

TRAVEL RETAIL

Headlines

Trends

Prospects

CATEGORY DATA

Segmentation

Segmentation

This market research report includes the following:

  • Travel And Tourism
    • Car Rental
      • Business Car Rental
        • Leisure Car Rental
        • Demand Factors
          • Holiday Demographic Trends
            • Holiday Takers
            • Leave Entitlement
              • Trips
                • Departures by Length of Trip
                  • Departures 0-3 Days
                  • Departures 4-7 Days
                  • Departures Over 7 Days
                • Domestic Trips
                  • Domestic Trips 0-3 Days
                  • Domestic Trips 4-7 Days
                  • Domestic Trips Over 7 Days
            • Health and Wellness Tourism
              • Spas
              • Tourism Flows Domestic
                • Domestic Tourism by Destination
                  • Domestic Tourism Travel by Purpose of Visit
                    • Domestic Business Tourism
                      • Domestic Business Tourism by Air
                      • Domestic Business Tourism by Land
                      • Domestic Business Tourism by Rail
                      • Domestic Business Tourism by Sea
                    • Domestic Leisure Tourism
                      • Domestic Leisure Tourism by Air
                      • Domestic Leisure Tourism by Land
                      • Domestic Leisure Tourism by Rail
                      • Domestic Leisure Tourism by Sea
                • Tourism Flows Inbound
                  • Arrivals
                    • Arrivals from Armenia
                    • Arrivals from Azerbaijan
                    • Arrivals from Canada
                    • Arrivals from China
                    • Arrivals from France
                    • Arrivals from Germany
                    • Arrivals from India
                    • Arrivals from Iran
                    • Arrivals from Israel
                    • Arrivals from Italy
                    • Arrivals from Japan
                    • Arrivals from Kyrgyzstan
                    • Arrivals from Russia
                    • Arrivals from Tajikistan
                    • Arrivals from Turkey
                    • Arrivals from Turkmenistan
                    • Arrivals from Ukraine
                    • Arrivals from United Kingdom
                    • Arrivals from USA
                    • Arrivals from Uzbekistan
                    • Other Countries of Origin
                  • Arrivals by Mode of Transport
                    • Air Arrivals
                    • Land Arrivals
                    • Rail Arrivals
                    • Sea Arrivals
                  • Arrivals by Purpose of Visit
                    • Business Arrivals
                      • Leisure Arrivals
                    • Tourism Flows Outbound
                      • Departures by Country
                        • Departures to Austria
                        • Departures to China
                        • Departures to Czech Republic
                        • Departures to Egypt
                        • Departures to France
                        • Departures to Germany
                        • Departures to India
                        • Departures to Italy
                        • Departures to Kyrgyzstan
                        • Departures to Lithuania
                        • Departures to Netherlands
                        • Departures to North Korea
                        • Departures to Russia
                        • Departures to Thailand
                        • Departures to Turkey
                        • Departures to Ukraine
                        • Departures to United Arab Emirates
                        • Departures to United Kingdom
                        • Departures to USA
                        • Departures to Uzbekistan
                        • Other Destinations
                      • Departures by Mode of Transport
                        • Air Departures
                        • Land Departures
                        • Rail Departures
                        • Sea Departures
                      • Departures by Purpose of Visit
                        • Business Departures
                          • Leisure Departures
                        • Tourism Receipts and Expenditure
                          • Balance of Payments
                          • Domestic Tourist Expenditure by Sector
                            • Incoming Tourist Receipts by Sector
                              • Outgoing Tourist Expenditure
                              • Outgoing Tourist Expenditure by Sector
                                • Tourism Expenditure
                                  • Domestic Tourist Expenditure
                                  • Incoming Tourist Receipts
                                • Tourism Expenditure by Sector
                                • Tourist Attractions
                                  • Transportation
                                    • Air
                                      • Airline Capacity
                                        • Airline Passengers Carried by Distance
                                          • Airline Passengers Carried by Type
                                          • Other Transportation
                                          • Travel Accommodation
                                            • Hotels
                                              • Other Travel Accommodation
                                              • Travel Retail
                                                • Corporate Business Travel Retail Online Sales
                                                  • Corporate Business Travel Retail Products
                                                    • Leisure Travel Retail Online Sales
                                                      • Leisure Travel Retail Products
                                                        • Travel Retail Online Sales
                                                          • Travel Retail Outlets
                                                            • Travel Retail Products

                                                          Statistics Included

                                                          Statistics Included

                                                          For each category and subcategory you will receive the following data in Excel format:

                                                          From Passport

                                                          • Market sizes
                                                          • Company ranking
                                                          • Internet transactions
                                                          • Regional hotel parameters

                                                          Market size details:

                                                          • Retail value retail selling price % growth
                                                          • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                          • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                          • Sites/outlets
                                                          • Sites/outlets % growth
                                                          • Sites/outlets per capita
                                                          • Internet transaction value retail selling price % growth
                                                          • Internet transaction value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                          • Internet transaction value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                          • Number of days
                                                          • Number of days % growth
                                                          • Number of days per capita
                                                          • Number of bed nights
                                                          • Number of bed nights % growth
                                                          • Number of bed nights per capita
                                                          • Number of trips
                                                          • Number of trips % growth
                                                          • Number of trips per capita
                                                          • Number of rooms
                                                          • Number of rooms % growth
                                                          • Number of rooms per capita

                                                          Methodology

                                                          Methodology

                                                          Global insight and local knowledge

                                                          With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

                                                          This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

                                                          Industry specialists

                                                          Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

                                                          Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

                                                          The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

                                                          Country and regional analysts

                                                          Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

                                                          In-country research network

                                                          To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

                                                          Research Methodology

                                                          Our research methods

                                                          Each Euromonitor International industry report is based on a core set of research techniques:

                                                          Desk research

                                                          With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

                                                          • National statistics offices governmental and official sources
                                                          • National and international trade press
                                                          • National and international trade associations
                                                          • Industry study groups and other semi-official sources
                                                          • Company financials and annual reports
                                                          • Broker reports
                                                          • Online databases
                                                          • The financial, business and mainstream press

                                                          Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

                                                          Store checks

                                                          Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

                                                          • Place: We track products in all relevant channels, selective and mass, store and non-store
                                                          • Product: What are innovations in products, pack sizes and formats?
                                                          • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
                                                          • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

                                                          Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

                                                          Trade survey

                                                          Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

                                                          Trade surveys allow us to:

                                                          • Fill gaps in available published data per company
                                                          • Generate a consensus view of the size, structure and strategic direction of the category
                                                          • Access year-in-progress data where published sources are out of date
                                                          • Evaluate the experts’ views on current trends and market developments

                                                          In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

                                                          Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

                                                          Company analysis

                                                          At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

                                                          At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

                                                          Forecasts

                                                          Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

                                                          Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

                                                          Data validation

                                                          All data is subjected to an exhaustive review process, at country, regional and global levels.

                                                          The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

                                                          Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

                                                          Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

                                                          Market analysis

                                                          Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

                                                          Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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