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Country Report

Travel and Tourism in Malaysia

May 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Slow economic recovery affects travel and tourism

Malaysia’s post-recession economic recovery was hit by the stock market crisis in Europe and the US in 2011. This caused many companies to use cost-cutting strategies, such as reducing the number of employees in the second half of 2011. Job instability forced some consumers to reduce unnecessary spending, such as travel. Hence, the growth in departures slowed in 2011. However, the increasing promotion of the country’s hugely diverse tourism offer, such as diving and ecotourism, by Tourism Malaysia, saw arrivals record stronger growth in 2011.

Volatile oil prices hit tourism players

Political unrest in the Middle East and Africa region, especially Libya, has caused major fluctuations in crude oil prices in the world. Various transportation players, such as airlines and car rental firms, were severely affected by rising crude oil prices. For example, the leading player in low cost carriers, AirAsia Sdn Bhd, reintroduced a fuel surcharge in May 2011, to cope with rising operating costs caused by higher fuel prices. Similarly, land transportation players, such as bus/coach and chauffeur-driven car operators, were forced to raise their prices.

Higher demand for low cost travel and tourism

The global slowdown in economic recovery forced many travellers to choose low cost carriers like Airasia and cheaper accommodation in 2011. The tourists that switched to low cost travel airlines and accommodation during the recession in 2008 and 2009 are likely to stick to such options as they have become accustomed to them. People on tight budgets choose to travel with low cost airlines like Airasia and stay in budget accommodation like Tune Hotels.

Price-cut strategies enable operators to gain shares

Price-cut strategies enabled tourism operators to gain sales shares in 2011. As the stock market crisis slowed economic recovery, price cuts and promotions helped to sustain growth in travel and tourism in Malaysia. In addition, the country’s tourism offer was heavily promoted at travel fairs, such as the Malaysian Association of Tour & Travel Agents Travel Fair and Malaysian Domestic Tourism Fair.

Online bookings continue to grow in travel and tourism

Growing internet penetration in Malaysia caused many travellers to make online bookings in 2011. Air, travel accommodation and car rental remained popular products in terms of online bookings. Operators in these travel and tourism fields provide full information and booking services online. AirAsia and Expedia Inc created a partnership to tap into the potential of online travel bookings, while maximising cost efficiencies. Moreover, some operators offer promotions and discount packages only to customers booking online.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in Malaysia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in Malaysia, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Malaysia for free:

The Travel and Tourism in Malaysia market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in Malaysia?
  • What are the major brands in Malaysia?
  • What are the major brands in Malaysia?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
Report: PDF and Word
Market statistics: Excel workbook

Table of Contents

Table of Contents

Travel and Tourism in Malaysia - Industry Overview

EXECUTIVE SUMMARY

Slow economic recovery affects travel and tourism

Volatile oil prices hit tourism players

Higher demand for low cost travel and tourism

Price-cut strategies enable operators to gain shares

Online bookings continue to grow in travel and tourism

KEY TRENDS AND DEVELOPMENTS

Opportunities exist despite the slowdown in economic recovery

National tourism strategies

Legislative environment

Medical tourism generates high tourist receipts

Tapping into cyberworld

Natural disasters in the region affect Malaysian tourism

Tourism Malaysia continues to stimulate demand

Volatile oil prices concern travel and tourism operators

DEMAND FACTORS

  • Table 1 Leave Entitlement: Volume 2006-2011
  • Table 2 Holiday Takers by Age: % Breakdown 2006-2011
  • Table 3 Seasonality of Trips 2006-2011

BALANCE OF PAYMENTS

  • Table 4 Balance of Tourism Payments: Value 2006-2011

DEFINITIONS

Tourism Flows

Travel Accommodation

Transportation

Car Rental

Travel Retail

Travel Retail Online Sales

Tourist Attractions

Health and Wellness

  • Summary 1 Research Sources

Travel and Tourism in Malaysia - Company Profiles

AirAsia Sdn Bhd in Travel and Tourism (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 AirAsia Sdn Bhd: Competitive Position 2011

Mayflower Acme Tours Sdn Bhd in Travel and Tourism (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 6 Mayflower Acme Tours Sdn Bhd: Competitive Position 2011

Sunway Berhad in Travel and Tourism (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 8 Sunway Berhad: Competitive Position 2011

YTL Corp Bhd in Travel and Tourism (Malaysia)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 11 YTL Corp Bhd: Competitive Position 2011

Car Rental in Malaysia - Category Analysis

HEADLINES

TRENDS

  • The increasing number of leisure and business arrivals saw car rental sales grow by 8% in current value terms in 2011. Growth was mainly driven by the significant increase in the demand for leisure car rental.

COMPETITIVE LANDSCAPE

  • Mayflower Acme Tours Sdn Bhd, being a leading local travel agency was able to beat competition from multinational brands and led car rental retail value sales in 2011. The agency is the pioneer for car rental services in Malaysia. Being a leading local travel agency, it enjoyed high awareness amongst locals and was able to attract people who used their services for making travel arrangements to use their car rental services as well. It also has privilege programs which give special car rental rates to card holders of retail store cards or credit cards such as J Card (Jusco) and AEON credit card. In addition, it has an extensive nationwide network of branches at convenient locations, including 3 airport counters.

PROSPECTS

  • Car rental is expected to post a 6% constant value CAGR over the forecast period. The growth in car rental is mainly driven by the rising number of inbound tourists, with Tourism Malaysia successfully promoting the country as an international tourism hotspot.

CATEGORY DATA

  • Table 5 Car Rental Sales by Category and Location: Value 2006-2011
  • Table 6 Car Rental Sales: Internet Transaction Value 2006-2011
  • Table 7 Structure of Car Rental Market: 2006-2011
  • Table 8 Car Rental National Brand Owner Market Shares 2007-2011
  • Table 9 Car Rental Brands by Key Performance Indicators 2011
  • Table 10 Forecast Car Rental Sales by Category and Location: Value 2011-2016
  • Table 11 Forecast Car Rental Sales by Category: Internet Transaction Value 2011-2016

Health and Wellness Tourism in Malaysia - Category Analysis

HEADLINES

TRENDS

  • The global rise in health consciousness drove the 11% increase in current value sales in health and wellness tourism in Malaysia in 2011. Current value sales reached RM2.4 billion. However, current value sales grew at a slower rate compared to 2010, due to the global economic slowdown. This prompted consumers to be more prudent when spending on perceived luxury tourism products like spas. Despite the economic slowdown, the number of hotel/resort spas increased from 130 outlets in 2010 to 145 outlets in 2011, mirroring the rising demand for spas in Malaysia.

PROSPECTS

  • Health and wellness tourism is expected to post a 12% constant value CAGR over the forecast period. Medical tourism is set to lead with a 21% constant value CAGR. Malaysia’s government is investing heavily in developing the country’s tourism and medical facilities and in promoting it as an international medical tourism hub.

CATEGORY DATA

  • Table 12 Number of Hotel/Resort Spas: Units 2006-2011
  • Table 13 Health and Wellness Tourism Sales by Category: Value 2006-2011
  • Table 14 Spa Consumer Markets: Domestic Tourism 2006-2011
  • Table 15 Spa Consumer Markets: Arrivals 2006-2011
  • Table 16 Forecast Health and Wellness Tourism Sales by Category: Value 2011-2016

Tourism Flows Domestic in Malaysia - Category Analysis

HEADLINES

TRENDS

  • In the first half of 2011, the world economy was on the recovery track, which encouraged domestic travel in Malaysia. The renewed global economic crisis in August 2011 also boosted domestic tourism within the country. It should be noted that the Malaysian government worked hard to promote domestic tourism, as tourism contributes strongly to the country’s gross domestic income. In 2011, the number of domestic trips grew by 8%, marginally faster than in 2010.

PROSPECTS

  • The number of trips is expected to grow by a 7% CAGR over the forecast period. Meanwhile, domestic tourist expenditure is set to rise by an 8% constant value CAGR. These positive forecasts are due to the strong efforts being made by various state tourism organisations, such as Sabah Tourism Board and Terengganu Tourism Board, to lure domestic and international tourists.

CATEGORY DATA

  • Table 17 Domestic Tourism by Destination: 2006-2011
  • Table 18 Domestic Tourism by Purpose of Visit and by Mode of Transport: 2006-2011
  • Table 19 Domestic Tourist Expenditure: Value: 2006-2011
  • Table 20 Method of Payments for Domestic Tourism Spending: % Breakdown 2006-2011
  • Table 21 Forecast Domestic Tourism by Purpose of Visit and by Mode of Transport: 2011-2016
  • Table 22 Forecast Domestic Tourist Expenditure: Value: 2011-2016

Tourism Flows Inbound in Malaysia - Category Analysis

HEADLINES

TRENDS

  • The global economic crisis affected travel and tourism in Malaysia in 2011, restricting the growth in arrivals. The economic difficulties in Europe and the US hit tourism in Malaysia. Moreover, European countries and the US saw their currencies depreciate in value against the Malaysian currency, which reduced the spending power of visitors. In 2011, the number of trips rose by 4%, only slightly faster than in 2010.

COUNTRY OF ORIGIN

BUSINESS VS LEISURE

CITY ARRIVALS

PROSPECTS

  • The number of trips is expected to grow by a 3% CAGR over the forecast period. Growth is anticipated from China, India and the Middle East, which share some cultural and religious aspects. Tourism Malaysia, is promoting the country as a golf destination and increasing the number of flights to and from likely “golfing markets”, such as South Korea.

CATEGORY DATA

  • Table 23 Arrivals by Country of Origin: 2006-2011
  • Table 24 Leisure Arrivals by Type 2006-2011
  • Table 25 Business Arrivals: MICE Penetration 2006-2011
  • Table 26 Arrivals by Mode of Transport: 2006-2011
  • Table 27 Arrivals by Purpose of Visit: 2006-2011
  • Table 28 Incoming Tourist Receipts by Geography: Value 2006-2011
  • Table 29 Incoming Tourist Receipts by Category: Value 2006-2011
  • Table 30 Method of Payments for Incoming Tourist Receipts: % Breakdown 2006-2011
  • Table 31 Forecast Arrivals by Country of Origin: 2011-2016
  • Table 32 Forecast Arrivals by Mode of Transport: 2011-2016
  • Table 33 Forecast Arrivals by Purpose of Visit: 2011-2016
  • Table 34 Forecast Incoming Tourist Receipts by Geography: Value 2011-2016
  • Table 35 International Arrivals by City 2007-2011

Tourism Flows Outbound in Malaysia - Category Analysis

HEADLINES

TRENDS

DESTINATIONS

BUSINESS VS LEISURE

PROSPECTS

  • The number of outbound trips is expected to grow by a 5% CAGR over the forecast period, despite the slow recovery from economic and financial crises. Players are looking to navigate the difficult economic situation by devising strategies such as price discounting to stimulate the demand for outbound travel. This will help travel and tourism operators to exploit the growing interest in and exposure to foreign cultures via the internet and media.

CATEGORY DATA

  • Table 36 Departures by Destination: 2006-2011
  • Table 37 Leisure Departures by Type 2006-2011
  • Table 38 Business Departures: MICE Penetration % Breakdown 2006-2011
  • Table 39 Departures by Mode of Transport: 2006-2011
  • Table 40 Departures by Purpose of Visit: 2006-2011
  • Table 41 Outgoing Tourist Expenditure by Geography: Value 2006-2011
  • Table 42 Outgoing Tourist Expenditure by Category: Value 2006-2011
  • Table 43 Method of Payments for Outgoing Tourism Spending: % Breakdown 2006-2011
  • Table 44 Forecast Departures by Destination: 2011-2016
  • Table 45 Forecast Departures by Mode of Transport: 2011-2016
  • Table 46 Forecast Departures by Purpose of Visit: 2011-2016

Tourist Attractions in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Tourist attractions recorded a 4% rise in current value sales in 2011 to reach RM4.7 billion. Despite the global economic slowdown, continuous efforts by Tourism Malaysia to promote Malaysia as a holiday destination saw tourist attractions such as Resorts World Genting, Cameron Highlands and Petronas Twin Towers register an increase in visitor numbers in 2011. Moreover, the economic slowdown saw more tourists choose to visit Malaysia due to its favourable currency exchange rate, which lowered the cost a holiday in the country for international tourists.

PROSPECTS

  • Tourist attractions is expected to post a 4% constant value CAGR over the forecast period. All types are set to record positive growth, although zoos/aquariums is predicted to continue to grow slowly as Tourism Malaysia does little to maintain or develop such attractions.

CATEGORY DATA

  • Table 47 Tourist Attractions Sales by Category: Value 2006-2011
  • Table 48 Tourist Attractions Visitors by Category: 2006-2011
  • Table 49 Tourist Attractions Online Sales: Internet Transaction Value 2006-2011
  • Table 50 Leading Tourist Attractions by Visitors 2006-2011
  • Table 51 Forecast Tourist Attractions Sales by Category: Value 2011-2016
  • Table 52 Forecast Tourist Attractions Visitors by Category: 2011-2016
  • Table 53 Forecast Tourist Attractions Online Sales: Internet Transaction Value 2011-2016

Transportation in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Transportation sales in Malaysia grew by 10% in current value terms in 2011, which was slower than the 12% increase registered in 2010. This was largely due to the economic slowdown which forced tourists to try to reduce or economise on travel costs.

AIRLINES

COMPETITIVE LANDSCAPE

  • Malaysian Airline System (MAS) is the leading airline company with a growing 70% share of retail value sales in 2011. The company continued to run aggressive promotions, such as Everyday Low Fare, in 2011. It also gained a competitive advantage by offering lower deals due to the development of more cost-effective practices. These factors helped the airline player to attract more consumers and increase its share of retail value sales.

PROSPECTS

  • Over the forecast period, transportation sales are expected to grow by a 7% constant value CAGR. Low cost carrier sales are predicted to grow by a 13% constant value CAGR, to register the fastest growth performance. Both schedule and ferry are set to record a 8% constant value CAGR.

CATEGORY DATA

  • Table 54 Transportation Sales by Category: Value 2006-2011
  • Table 55 Transportation Sales: Internet Transaction Value 2006-2011
  • Table 56 Airline Capacity: 2006-2011
  • Table 57 Air by Category: Passengers Carried: 2006-2011
  • Table 58 Airline Passengers Carried by Distance: 2006-2011
  • Table 59 Airline National Brand Owner Market Shares 2007-2011
  • Table 60 Airline Brands by Key Performance Indicators 2011
  • Table 61 Forecast Transportation Sales by Category: Value 2011-2016
  • Table 62 Forecast Transportation Sales: Internet Transaction Value 2011-2016

Travel Accommodation in Malaysia - Category Analysis

HEADLINES

TRENDS

  • Travel accommodation recorded strong current value sales growth of 7% in 2011 to reach RM17.8 billion. However, the number of outlets declined by 2% to reach 3,000. The competitive environment remained strong with many operators offering promotions and special deals. This resulted in the closure of some less competitive outlets in 2011. On the other hand, 5-star hotels are gradually receiving more demand as tourists are willing to spend on accommodation.

HOTELS

COMPETITIVE LANDSCAPE

  • In 2011, First World Hotel (Genting Bhd) remained the leading hotel brand, with a 2% share of retail value sales or RM324 million. First World Hotel has the highest number of rooms (6,100), which generate high retail value sales. Moreover, the demand for First World Hotel’s rooms remains high since it is located within Resorts World Genting, which attracts a high number of visitors. Resorts World Genting offers a casino and theme park and is a venue for concerts.

PROSPECTS

  • Over the forecast period, travel accommodation sales are expected to rise by a 6% constant value CAGR. This growth will be stimulated by the predicted increase in arrivals. Tourism Malaysia has made strong efforts to promote tourism in the country through multiple channels, such as social media tools and marketing campaigns. The tourism organisation presented five iconic red double-decker London buses displaying Malaysian images, with natural and eco themes, for example, to attract more tourists to visit Malaysia.

CATEGORY DATA

  • Table 63 Travel Accommodation Sales by Category: Value 2006-2011
  • Table 64 Travel Accommodation Outlets by Category: Units 2006-2011
  • Table 65 Travel Accommodation by Broad Category: Number of Rooms 2006-2011
  • Table 66 Regional Hotel Parameters 2011
  • Table 67 Travel Accommodation Sales: Internet Transaction Value 2006-2011
  • Table 68 Hotel National Brand Owners by Market Share 2007-2011
  • Table 69 Hotel Brands by Key Performance Indicators 2011
  • Table 70 Forecast Travel Accommodation Sales by Category: Value 2011-2016
  • Table 71 Forecast Travel Accommodation Outlets by Category: Units 2011-2016
  • Table 72 Forecast Travel Accommodation Sales: Internet Transaction Value 2011-2016

Travel Retail in Malaysia - Category Analysis

HEADLINES

TRENDS

  • The global economic slowdown affected travel and tourism in general. However, the growth in arrivals and domestic trips saw travel retail sales rise by 16% in 2011 to reach RM9.9 billion.

LEISURE TRAVEL

CORPORATE BUSINESS TRAVEL

COMPETITIVE LANDSCAPE

  • Mayflower Acme Tours Sdn Bhd continues to lead travel retail, accounting for an 8% share of retail value sales in 2011. The company provides a wide range of travel retail products, including accommodation, flights, individual and group travel packages, car rental and travel insurance. Mayflower Acme Tours also deals with a high volume of corporate business travel, partnering many corporations in Malaysia. The firm’s performance is supported by Mayflower Travel Franchise Solutions (MTFS), launched in 2009. According to the company, this relatively new concept in Malaysia offers franchisees a “one-stop retail point for all travel needs”.

PROSPECTS

  • Travel retail sales are expected to grow by a 17% constant value CAGR over the forecast period. Growth is being driven by the increasing frequency of travel by young adults. Moreover, strong and innovative promotional efforts by Tourism Malaysia, in cooperation with MATTA, is stimulating the demand for travel retail products in Malaysia.

CATEGORY DATA

  • Table 73 Travel Retail Sales by Category: Value 2006-2011
  • Table 74 Travel Retail Corporate Business Sales: Value 2006-2011
  • Table 75 Travel Retail Leisure Sales: Value 2006-2011
  • Table 76 Travel Retail Online Sales by Category: Internet Transaction Value 2006-2011
  • Table 77 Travel Retail National Brand Owner Market Shares 2007-2011
  • Table 78 Travel Retail Brands by Key Performance Indicators 2011
  • Table 79 Forecast Travel Retail Sales by Category: Value 2011-2016
  • Table 80 Forecast Travel Retail Corporate Business Sales: Value 2011-2016
  • Table 81 Forecast Travel Retail Leisure Sales: Value 2011-2016
  • Table 82 Forecast Travel Retail Online Sales by Category: Internet Transaction Value 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Travel and Tourism
    • Car Rental
      • Car Rental by Category
        • Business Car Rental
          • Airport Business Car Rental
          • Non-Airport Business Car Rental
        • Car Rental - Insurance Replacement
        • Leisure Car Rental
          • Airport Leisure Car Rental
          • Non-Airport Leisure Car Rental
      • Car Rental by Channel
        • Car Rental Online
          • Car Rental Direct Suppliers
          • Car Rental Intermediaries
        • Car Rental Offline
    • Demand Factors
      • Holiday Takers by Age
        • Over 65
        • 50-64
        • 35-49
        • 25-34
        • 15-24
        • 0-14
      • Leave Entitlement
        • Paid Holiday
        • Public Holidays On Working Days
        • Public Holidays Not On Working Days
    • Health and Wellness Tourism
      • Medical Tourism
      • Spas
        • Destination Spas
        • Hotel/Resort Spas
        • Other Spas
      • Other Health and Wellness Tourism
    • Tourism Flows Domestic
      • Domestic Tourism by Destination
        • Johor
        • Kedah/Perlis
        • Kelantan
        • Melaka
        • Pahang
        • Pulau Pinang
        • Sabah
        • Sarawak
        • Selangor/Kuala Lumpur
        • Terengganu
        • Other Domestic Tourism Destinations
      • Domestic Tourism Travel by Purpose Of Visit
        • Domestic Business Tourism
          • Domestic Business Tourism By Air
          • Domestic Business Tourism By Land
          • Domestic Business Tourism By Rail
          • Domestic Business Tourism By Sea
        • Domestic Leisure Tourism
          • Domestic Leisure Tourism By Air
          • Domestic Leisure Tourism By Land
          • Domestic Leisure Tourism By Rail
          • Domestic Leisure Tourism By Sea
    • Tourism Flows Inbound
      • Arrivals
        • Arrivals from Australia
        • Arrivals from Brunei
        • Arrivals from Canada
        • Arrivals from China
        • Arrivals from France
        • Arrivals from Germany
        • Arrivals from Hong Kong, China
        • Arrivals from India
        • Arrivals from Indonesia
        • Arrivals from Italy
        • Arrivals from Japan
        • Arrivals from Netherlands
        • Arrivals from Philippines
        • Arrivals from Russia
        • Arrivals from Singapore
        • Arrivals from South Korea
        • Arrivals from Sweden
        • Arrivals from Taiwan
        • Arrivals from Thailand
        • Arrivals from United Kingdom
        • Arrivals from USA
        • Other Countries Of Origin
      • Arrivals by Mode Of Transport
        • Air Arrivals
          • Business Air Arrivals
          • Leisure Air Arrivals
        • Land Arrivals
          • Business Land Arrivals
          • Leisure Land Arrivals
        • Rail Arrivals
          • Business Rail Arrivals
          • Leisure Rail Arrivals
        • Sea Arrivals
          • Business Sea Arrivals
          • Leisure Sea Arrivals
      • Arrivals by Purpose Of Visit
        • Business Arrivals
          • Business Air Arrivals
          • Business Land Arrivals
          • Business Rail Arrivals
          • Business Sea Arrivals
        • Leisure Arrivals
          • Leisure Air Arrivals
          • Leisure Land Arrivals
          • Leisure Rail Arrivals
          • Leisure Sea Arrivals
    • Tourism Flows Outbound
      • Departures by Country
        • Departures to Australia
        • Departures to China
        • Departures to Hong Kong, China
        • Departures to Indonesia
        • Departures to New Zealand
        • Departures to Saudi Arabia
        • Departures to Singapore
        • Departures to Thailand
        • Departures to United Kingdom
        • Departures to USA
        • Other Destinations
      • Departures by Mode Of Transport
        • Air Departures
          • Business Air Departures
          • Leisure Air Departures
        • Land Departures
          • Business Land Departures
          • Leisure Land Departures
        • Rail Departures
          • Business Rail Departures
          • Leisure Rail Departures
        • Sea Departures
          • Business Sea Departures
          • Leisure Sea Departures
      • Departures by Purpose Of Visit
        • Business Departures
          • Business Air Departures
          • Business Land Departures
          • Business Rail Departures
          • Business Sea Departures
        • Leisure Departures
          • Leisure Air Departures
          • Leisure Land Departures
          • Leisure Rail Departures
          • Leisure Sea Departures
    • Tourism Receipts and Expenditure
      • Balance Of Payments
        • Incoming Tourist Receipts
        • Outgoing Tourist Expenditure
      • Tourism Expenditure In-Country
        • Tourism Expenditure In-Country on Accommodation
          • Domestic Tourist Expenditure on Accommodation
          • Incoming Tourist Receipts on Accommodation
        • Tourism Expenditure In-Country on Entertainment
          • Domestic Tourist Expenditure on Entertainment
          • Incoming Tourist Receipts on Entertainment
        • Tourism Expenditure In-Country on Excursions
          • Domestic Tourist Expenditure on Excursions
          • Incoming Tourist Receipts on Excursions
        • Tourism Expenditure In-Country on Food
          • Domestic Tourist Expenditure on Food
          • Incoming Tourist Receipts on Food
        • Tourism Expenditure In-Country on Shopping
          • Domestic Tourist Expenditure on Shopping
          • Incoming Tourist Receipts on Shopping
        • Tourism Expenditure In-Country on Travel Within Country
          • Domestic Tourist Expenditure on Travel Within Country
          • Incoming Tourist Receipts on Travel Within Country
        • Other Tourism Expenditure In-Country
          • Other Domestic Tourist Expenditure
          • Other Incoming Tourist Receipts
      • Tourism Expenditure by Residents
        • Tourism Expenditure by Residents on Accommodation
          • Domestic Tourist Expenditure on Accommodation
          • Outgoing Tourist Expenditure on Accommodation
        • Tourism Expenditure by Residents on Entertainment
          • Domestic Tourist Expenditure on Entertainment
          • Outgoing Tourist Expenditure on Entertainment
        • Tourism Expenditure by Residents on Excursions
          • Domestic Tourist Expenditure on Excursions
          • Outgoing Tourist Expenditure on Excursions
        • Tourism Expenditure by Residents on Food
          • Domestic Tourist Expenditure on Food
          • Outgoing Tourist Expenditure on Food
        • Tourism Expenditure by Residents on Shopping
          • Domestic Tourist Expenditure on Shopping
          • Outgoing Tourist Expenditure on Shopping
        • Tourism Expenditure by Residents on Travel Within Country
          • Domestic Tourist Expenditure on Travel Within Country
          • Outgoing Tourist Expenditure on Travel Within Country
        • Other Tourism Expenditure by Residents
          • Other Domestic Tourist Expenditure
          • Other Outgoing Tourist Expenditure
      • Domestic Tourist Expenditure
        • Domestic Tourist Expenditure on Accommodation
        • Domestic Tourist Expenditure on Entertainment
        • Domestic Tourist Expenditure on Excursions
        • Domestic Tourist Expenditure on Food
        • Domestic Tourist Expenditure on Shopping
        • Domestic Tourist Expenditure on Travel Within Country
        • Other Domestic Tourist Expenditure
      • Incoming Tourist Receipts
        • Incoming Tourist Receipts by Geography
          • Incoming Tourist Receipts - Australia
          • Incoming Tourist Receipts - Brunei
          • Incoming Tourist Receipts - Canada
          • Incoming Tourist Receipts - China
          • Incoming Tourist Receipts - France
          • Incoming Tourist Receipts - Germany
          • Incoming Tourist Receipts - Hong Kong, China
          • Incoming Tourist Receipts - India
          • Incoming Tourist Receipts - Indonesia
          • Incoming Tourist Receipts - Italy
          • Incoming Tourist Receipts - Japan
          • Incoming Tourist Receipts - Netherlands
          • Incoming Tourist Receipts - Philippines
          • Incoming Tourist Receipts - Russia
          • Incoming Tourist Receipts - Singapore
          • Incoming Tourist Receipts - South Korea
          • Incoming Tourist Receipts - Sweden
          • Incoming Tourist Receipts - Taiwan
          • Incoming Tourist Receipts - Thailand
          • Incoming Tourist Receipts - United Kingdom
          • Incoming Tourist Receipts - USA
          • Incoming Tourist Receipts - Other Countries
        • Incoming Tourist Receipts by Sector
          • Incoming Tourist Receipts on Accommodation
          • Incoming Tourist Receipts on Entertainment
          • Incoming Tourist Receipts on Excursions
          • Incoming Tourist Receipts on Food
          • Incoming Tourist Receipts on Shopping
          • Incoming Tourist Receipts on Travel Within Country
          • Other Incoming Tourist Receipts
      • Outgoing Tourist Expenditure
        • Outgoing Tourist Expenditure by Geography
          • Outgoing Tourist Expenditure - Australia
          • Outgoing Tourist Expenditure - China
          • Outgoing Tourist Expenditure - Hong Kong, China
          • Outgoing Tourist Expenditure - Indonesia
          • Outgoing Tourist Expenditure - New Zealand
          • Outgoing Tourist Expenditure - Saudi Arabia
          • Outgoing Tourist Expenditure - Singapore
          • Outgoing Tourist Expenditure - Thailand
          • Outgoing Tourist Expenditure - United Kingdom
          • Outgoing Tourist Expenditure - USA
          • Outgoing Tourist Expenditure - Other Countries
        • Outgoing Tourist Expenditure by Sector
          • Outgoing Tourist Expenditure on Accommodation
          • Outgoing Tourist Expenditure on Entertainment
          • Outgoing Tourist Expenditure on Excursions
          • Outgoing Tourist Expenditure on Food
          • Outgoing Tourist Expenditure on Shopping
          • Outgoing Tourist Expenditure on Travel Within Country
          • Other Outgoing Tourist Expenditure
    • Tourist Attractions
      • Tourist Attractions by Category
        • Art Galleries
        • Casinos
        • Circuses
        • Historic Buildings/Sites
        • Museums
        • National Parks/Areas Of Natural Beauty
        • Theatres
        • Theme/Amusement Parks
        • Zoos/Aquariums
        • Other Tourist Attractions
      • Tourist Attractions by Channel
        • Tourist Attractions Online
          • Tourist Attractions Direct Suppliers
          • Tourist Attractions Intermediaries
        • Tourist Attractions Offline
    • Transportation
      • Transportation by Category
        • Air
          • Air by Category
            • Charter
            • Low Cost Carriers
            • Schedule
          • Air by Channel
            • Air Online
              • Air Direct Suppliers
              • Air Intermediaries
            • Air Offline
          • Air by Distance
            • Long Haul
            • Short Haul
          • Airline Capacity
            • Charter (Airline Capacity)
            • Low Cost Carriers (Airline Capacity)
            • Schedule (Airline Capacity)
        • Other Transportation
          • Other Transportation by Category
            • Bus/Coach
            • Chauffeur-Driven Car
            • Cruise
            • Ferry
            • Rail
          • Other Transportation by Channel
            • Other Transportation Online
              • Other Transportation Direct Suppliers
              • Other Transportation Intermediaries
            • Other Transportation Offline
      • Transportation by Channel
        • Transportation Online
          • Transportation Direct Suppliers
            • Air Direct Suppliers
            • Other Transportation Direct Suppliers
          • Transportation Intermediaries
            • Air Intermediaries
            • Other Transportation Intermediaries
        • Transportation Offline
          • Air Offline
          • Other Transportation Offline
    • Travel Accommodation
      • Travel Accommodation by Category
        • Hotels
          • Hotels by Category
            • Chained Hotels
            • Independent Hotels
          • Hotels by Channel
            • Hotels Online
              • Hotels Direct Suppliers
              • Hotels Intermediaries
            • Hotels Offline
        • Other Travel Accommodation
          • Other Travel Accommodation by Category
            • Campsites
            • Chalets
            • Guesthouses
            • Hostels
            • Motels
            • Private Accommodation
            • Self-Catering Apartments
            • Other Other Travel Accommodation
          • Other Travel Accommodation by Channel
            • Other Travel Accommodation Online
              • Other Travel Accommodation Direct Suppliers
              • Other Travel Accommodation Intermediaries
            • Other Travel Accommodation Offline
      • Travel Accommodation by Channel
        • Travel Accommodation Online
          • Travel Accommodation Direct Suppliers
            • Hotels Direct Suppliers
            • Other Travel Accommodation Direct Suppliers
          • Travel Accommodation Intermediaries
            • Hotels Intermediaries
            • Other Travel Accommodation Intermediaries
        • Travel Accommodation Offline
          • Hotels Offline
          • Other Travel Accommodation Offline
    • Travel Retail
      • Travel Retail Sales by Category
        • Travel Retail Accommodation Sales
          • Corporate Business Accommodation Online Sales
          • Corporate Business Accommodation Offline Sales
          • Leisure Accommodation Online Sales
          • Leisure Accommodation Offline Sales
        • Travel Retail Car Rental Sales
          • Corporate Business Car Rental Online Sales
          • Corporate Business Car Rental Offline Sales
          • Leisure Car Rental Online Sales
          • Leisure Car Rental Offline Sales
        • Travel Retail Cruise Sales
          • Corporate Business Cruise Online Sales
          • Corporate Business Cruise Offline Sales
          • Leisure Cruise Online Sales
          • Leisure Cruise Offline Sales
        • Travel Retail Flight Sales
          • Corporate Business Flight Online Sales
          • Corporate Business Flight Offline Sales
          • Leisure Flight Online Sales
          • Leisure Flight Offline Sales
        • Travel Retail Package Holidays Sales
          • Corporate Business Package Holidays Online Sales
          • Corporate Business Package Holidays Offline Sales
          • Leisure Package Holidays Online Sales
          • Leisure Package Holidays Offline Sales
        • Travel Retail Travel Insurance Sales
          • Corporate Business Travel Insurance Online Sales
          • Corporate Business Travel Insurance Offline Sales
          • Leisure Travel Insurance Online Sales
          • Leisure Travel Insurance Offline Sales
        • Travel Retail Other Transport Sales
          • Corporate Business Other Transport Online Sales
          • Corporate Business Other Transport Offline Sales
          • Leisure Other Transport Online Sales
          • Leisure Other Transport Offline Sales
        • Travel Retail Other Travel Retail Sales
          • Corporate Business Other Travel Retail Online Sales
          • Corporate Business Other Travel Retail Offline Sales
          • Leisure Other Travel Retail Online Sales
          • Leisure Other Travel Retail Offline Sales
      • Travel Retail Sales by Channel
        • Travel Retail Online Sales
          • Accommodation Online Sales
            • Corporate Business Accommodation Online Sales
            • Leisure Accommodation Online Sales
          • Car Rental Online Sales
            • Corporate Business Car Rental Online Sales
            • Leisure Car Rental Online Sales
          • Cruise Online Sales
            • Corporate Business Cruise Online Sales
            • Leisure Cruise Online Sales
          • Flight Online Sales
            • Corporate Business Flight Online Sales
            • Leisure Flight Online Sales
          • Package Holidays Online Sales
            • Corporate Business Package Holidays Online Sales
            • Leisure Package Holidays Online Sales
          • Travel Insurance Online Sales
            • Corporate Business Travel Insurance Online Sales
            • Leisure Travel Insurance Online Sales
          • Other Transport Online Sales
            • Corporate Business Other Transport Online Sales
            • Leisure Other Transport Online Sales
          • Other Travel Retail Online Sales
            • Corporate Business Other Travel Retail Online Sales
            • Leisure Other Travel Retail Online Sales
        • Travel Retail Offline Sales
          • Accommodation Offline Sales
            • Corporate Business Accommodation Offline Sales
            • Leisure Accommodation Offline Sales
          • Car Rental Offline Sales
            • Corporate Business Car Rental Offline Sales
            • Leisure Car Rental Offline Sales
          • Cruise Offline Sales
            • Corporate Business Cruise Offline Sales
            • Leisure Cruise Offline Sales
          • Flight Offline Sales
            • Corporate Business Flight Offline Sales
            • Leisure Flight Offline Sales
          • Package Holidays Offline Sales
            • Corporate Business Package Holidays Offline Sales
            • Leisure Package Holidays Offline Sales
          • Travel Insurance Offline Sales
            • Corporate Business Travel Insurance Offline Sales
            • Leisure Travel Insurance Offline Sales
          • Other Transport Offline Sales
            • Corporate Business Other Transport Offline Sales
            • Leisure Other Transport Offline Sales
          • Other Travel Retail Offline Sales
            • Corporate Business Other Travel Retail Offline Sales
            • Leisure Other Travel Retail Offline Sales
      • Travel Retail Sales by Corporate Business vs Leisure
        • Travel Retail Corporate Business Sales
          • Corporate Business Accommodation Sales
            • Corporate Business Accommodation Online Sales
            • Corporate Business Accommodation Offline Sales
          • Corporate Business Car Rental Sales
            • Corporate Business Car Rental Online Sales
            • Corporate Business Car Rental Offline Sales
          • Corporate Business Cruise Sales
            • Corporate Business Cruise Online Sales
            • Corporate Business Cruise Offline Sales
          • Corporate Business Flight Sales
            • Corporate Business Flight Online Sales
            • Corporate Business Flight Offline Sales
          • Corporate Business Package Holiday Sales
            • Corporate Business Package Holidays Online Sales
            • Corporate Business Package Holidays Offline Sales
          • Corporate Business Travel Insurance Sales
            • Corporate Business Travel Insurance Online Sales
            • Corporate Business Travel Insurance Offline Sales
          • Corporate Business Other Transport Sales
            • Corporate Business Other Transport Online Sales
            • Corporate Business Other Transport Offline Sales
          • Corporate Business Other Travel Retail Sales
            • Corporate Business Other Travel Retail Online Sales
            • Corporate Business Other Travel Retail Offline Sales
        • Corporate Business Offline Sales
          • Corporate Business Accommodation Offline Sales
          • Corporate Business Car Rental Offline Sales
          • Corporate Business Cruise Offline Sales
          • Corporate Business Flight Offline Sales
          • Corporate Business Package Holidays Offline Sales
          • Corporate Business Travel Insurance Offline Sales
          • Corporate Business Other Transport Offline Sales
          • Corporate Business Other Travel Retail Offline Sales
        • Corporate Business Online Sales
          • Corporate Business Accommodation Online Sales
          • Corporate Business Car Rental Online Sales
          • Corporate Business Cruise Online Sales
          • Corporate Business Flight Online Sales
          • Corporate Business Package Holidays Online Sales
          • Corporate Business Travel Insurance Online Sales
          • Corporate Business Other Transport Online Sales
          • Corporate Business Other Travel Retail Online Sales
        • Travel Retail Leisure Sales
          • Leisure Accommodation Sales
            • Leisure Accommodation Online Sales
            • Leisure Accommodation Offline Sales
          • Leisure Car Rental Sales
            • Leisure Car Rental Online Sales
            • Leisure Car Rental Offline Sales
          • Leisure Cruise Sales
            • Leisure Cruise Online Sales
            • Leisure Cruise Offline Sales
          • Leisure Flight Sales
            • Leisure Flight Online Sales
            • Leisure Flight Offline Sales
          • Leisure Package Holiday Sales
            • Leisure Package Holidays Online Sales
            • Leisure Package Holidays Offline Sales
          • Leisure Travel Insurance Sales
            • Leisure Travel Insurance Online Sales
            • Leisure Travel Insurance Offline Sales
          • Leisure Other Transport Sales
            • Leisure Other Transport Online Sales
            • Leisure Other Transport Offline Sales
          • Leisure Other Travel Retail Sales
            • Leisure Other Travel Retail Online Sales
            • Leisure Other Travel Retail Offline Sales
        • Leisure Offline Sales
          • Leisure Accommodation Offline Sales
          • Leisure Car Rental Offline Sales
          • Leisure Cruise Offline Sales
          • Leisure Flight Offline Sales
          • Leisure Package Holidays Offline Sales
          • Leisure Travel Insurance Offline Sales
          • Leisure Other Transport Offline Sales
          • Leisure Other Travel Retail Offline Sales
        • Leisure Online Sales
          • Leisure Accommodation Online Sales
          • Leisure Car Rental Online Sales
          • Leisure Cruise Online Sales
          • Leisure Flight Online Sales
          • Leisure Package Holidays Online Sales
          • Leisure Travel Insurance Online Sales
          • Leisure Other Transport Online Sales
          • Leisure Other Travel Retail Online Sales

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by country
  • Analysis by distance
  • Analysis by type
  • Business/leisure split
  • Domestic tourism by purpose and method
  • Domestic tourism trips by length
  • Hotel price platform
  • International arrivals by city
  • Internet transactions
  • Key performance indicators
  • Leading visitor attractions
  • Method of payment
  • Mice penetration
  • Outbound departures by length
  • Passengers carried by airport
  • Regional hotel parameters
  • Seasonality
  • Spa target markets

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Number of people
  • Number of people % growth
  • Number of people per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Internet transaction value retail selling price % growth
  • Internet transaction value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cars
  • Number of cars % growth
  • Number of cars per capita
  • Number of days
  • Number of days % growth
  • Number of days per capita
  • Number of bed nights
  • Number of bed nights % growth
  • Number of bed nights per capita
  • Number of operators
  • Number of operators % growth
  • Number of operators per capita
  • Number of trips
  • Number of trips % growth
  • Number of trips per capita
  • Number of rooms
  • Number of rooms % growth
  • Number of rooms per capita
  • Offline value retail selling price % growth
  • Offline value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Offline value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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