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Country Report

Travel and Tourism in Moldova

Jun 2010

Price: $1,900

About this Report

About this Report

Delivery method: instant download
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Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in , our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in for free:

The Travel and Tourism in  market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in ?
  • What are the major brands in ?
  • What are the major brands in ?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
Report: PDF and Word
Market statistics: Excel workbook

Sample Analysis

EXECUTIVE SUMMARY

Economic recession affects tourism performance

The global economic recession had a noticeable impact on travel and tourism in Moldova during 2009. First, the financial crisis which occurred in 2008 was the reason for the contraction in the number of inbound tourists in the country. Moreover, the crisis affected the disposable incomes of consumers, which in turn impacted upon family budgets. Travel agents were therefore forced to provide less expensive travel and tourism products in order to maintain their competitiveness. During 2009, the economy of Moldova experienced sharp declines in construction, light industry, agriculture and retail. The major trade partners of Moldova have experienced deep economic recession as well, which was reflected in the contraction in exports and outbound shipments.

Challenges for the tourism industry in Moldova

Travel and tourism in Moldova is underdeveloped. The quality of the infrastructure and services is low. The country’s roads are in a poor state and need improvement. In addition, the prices for tourism services in Moldova are too high, and as a result are not competitive when compared with those of Romania, Turkey and Bulgaria. However, Moldova has the potential for growth in travel and tourism, especially as a transit country for Eastern European travellers. The government needs to support travel and tourism and provide incentives for the development of a more favourable business environment and agreeable conditions for foreign investors.

Wine tourism prospects

Moldova is home to ancient winemaking traditions. During the review period the winemaking industry saw stable growth of 10% per annum. At present there are some 50 wine tasting halls situated within the wineries in and around Moldova’s capital, Chisinau. The majority of these wineries are located in suburban areas and in small towns. The national carrier Air Moldova offers wine tours to its passengers on the Moscow-Chisinau route. Moldovan Government officials organise annual wine festivals to promote travel and tourism and the winemaking traditions of Moldova.

Improvement of tourism image

Moldova needs to improve its image and boost its attractiveness as a travel and tourism destination. Some of the negative factors for the development of travel and tourism include poor infrastructure and outdated travel accommodation outlets, lack of information regarding what the country has to offer to inbound tourists and the high prices of travel packages. One of the challenges for the promotion of travel and tourism is the lack of low cost flights to Moldova. Moreover, hotels also charge relatively high prices despite the quality of service on offer remaining low.

Substantial investments in Moldova

As of September 2009, the European Bank of Reconstruction and Development (EBRD) had a total of 56 projects running in Moldova, with the total value of these projects coming to EUR551 million. In 2008, EBRD supported and financed the construction of the first shopping mall in Moldova, Mall Dova. As a result of the global economic recession and the drop in lending, EBRD has allocated EUR20 million to Moldova-Agroindbank, a commercial finance bank, for its lending activity in support of small to medium-sized businesses. In addition to this, investment projects have been undertaken in the reconstruction of Chisinau International Airport. The EBRD has lent EUR26 million towards this project and the European Investment Bank has provided an additional EUR20 million. This investment represents the continuation of funding in response to the successful repayment of the first EBRD loan granted to Moldova in 1998 and is intended to further improve the airport’s terminal as well as increase the competitiveness of the air transportation in Moldova.

Table of Contents

Table of Contents

Travel And Tourism in Moldova - Industry Overview

EXECUTIVE SUMMARY

Economic recession affects tourism performance

Challenges for the tourism industry in Moldova

Wine tourism prospects

Improvement of tourism image

Substantial investments in Moldova

KEY TRENDS AND DEVELOPMENTS

Impact of the global recession

Tourism infrastructure requires improvement

Swine flu impact on tourism

MARKET INDICATORS

MARKET DATA

DEFINITIONS

Tourism Parameters

Travel Accommodation

Transportation

Car rental

Travel Retail

Travel Retail Online Sales

Tourist Attractions

Health and Wellness

Internet Sales

  • Summary 1 Research Sources

TOURISM FLOWS INBOUND

Headlines

Trends

  • Moldova is officially the poorest country in Europe. The national economy is partially dependent on the overseas remittances of those Moldovans who work abroad and send money back to their families. Low levels of disposable income, slow national economic growth and a lack of developed infrastructure are the negative factors hindering growth in travel and tourism. There are four main types of tourism in Moldova: agri-tourism, eco-tourism, wine tourism and religious pilgrimage.

Prospects

  • The development of travel and tourism in Moldova will require more investment in infrastructure, as well as promotion and marketing to improve the image of Moldova as a viable travel and tourism destination. The present state of the infrastructure as well as the poor living conditions of local people significantly inhibits growth in tourism flows inbound. For example, Moldova’s monasteries of are great interest to domestic tourists, but more travel routes will be needed to be developed in order for foreign tourists to have access to these tourism attractions also.

Category Data

TRAVEL ACCOMMODATION

Headlines

Trends

  • There is a lack a high quality travel accommodation facilities in both urban and rural areas of Moldova. Many travel accommodation outlets are still functioning in the same manner as they did during the Soviet era and do not meet current international standards. This situation is typical of the CIS region. Moldova requires investment to enable expansion and development in travel accommodation. This would also be a driving factor for growth for other categories of travel and tourism.

Hotels

Prospects

  • The general lack of economic development and investment in Moldova is preventing rapid growth in hotels. Over the forecast period, investment is expected, with a variety of hotels featuring different operational styles and service levels expected to be constructed. This is because the category is currently underdeveloped. The construction of the new hotels will subsequently lead to the development of spas and centres of health and wellness tourism as well as the expansion of business tourism services, such as the organisation of conferences and events.

Category Data

TRANSPORTATION

Headlines

Trends

  • Moldova is officially known as the poorest country in Europe. The economic recession which gripped the world in 2009 caused a contraction in consumer spending in Moldova. However, positive growth trends are expected to begin in 2010. The development of transportation also depends on the investment climate in Moldova. The country’s roads are in a poor state, especially in rural areas, and are need in need of an upgrade.

Airlines

Prospects

  • Transportation infrastructure in Moldova is in need of investment, particularly roads. The high cost of air transport have a negative impact on inbound and outbound tourism in Moldova. The cost of the airfares in a typical travel package to Moldova comprises between 55% and 70% of the total cost of the travel package. Given the monopolistic nature of air transportation in Moldova, high prices for airfares will most likely persist during the forecast period.

Category Data

CAR RENTAL

Headlines

Trends

  • Car rental in Moldova exhibited reasonably dynamic growth during the review period, until the intervention of the global economic recession, which reached Moldova in the third quarter of 2008. As a result of the recession, expenditure from both domestic and inbound tourists has declined. Subsequently, competition among car rental companies has increased. Low and mid-priced services were more in demand during 2009.

Prospects

  • Car rental companies in Moldova generally co-operate with leading hotels, airlines and travel retail operators in order to market their services. The high level of competition in car rental in Moldova forces players to work continuously on improving customer service, as wells as provide special discounts for weekends and long-term rentals, offer budget car rental deals at airports and run special promotions in Moldova and neighbouring countries.

Category Data

TRAVEL RETAIL

Headlines

Trends

  • There were a total of 216 travel retail outlets in Moldova in 2009, a decline of 1% from 2008. The economic recession had a major negative impact on disposable incomes not only in Moldova, but also in neighbouring countries. Travel retail in Moldova started to contract during 2008 and increased competition was noted in the category throughout 2008 and 2009. As a result, many smaller travel agencies were forced to close.

Prospects

  • Further investment in infrastructure and travel and tourism in general will be needed in order to support the development of travel and tourism in Moldova. More resources are required to restore and renovate the many places of interest in the country. Lack of infrastructure and slow economic development are the most negative factors affecting travel retail in Moldova. Moldova needs to improve its promotional activities and extend the range of services provided for inbound tourists.

Category Data

Segmentation

Segmentation

This market research report includes the following:

  • Travel And Tourism
    • Car Rental
      • Business Car Rental
        • Leisure Car Rental
        • Demand Factors
          • Holiday Demographic Trends
            • Holiday Takers
            • Leave Entitlement
              • Trips
                • Departures By Length Of Trip
                  • Departures 0-3 Days
                  • Departures 4-7 Days
                  • Departures Over 7 Days
                • Domestic Trips
                  • Domestic Trips 0-3 Days
                  • Domestic Trips 4-7 Days
                  • Domestic Trips Over 7 Days
            • Health & Wellness Tourism
              • Spas
              • Tourism Flows Domestic
                • Domestic Tourism By Destination
                  • Domestic Tourism Travel By Purpose Of Visit
                    • Domestic Business Tourism
                      • Domestic Business Tourism By Air
                      • Domestic Business Tourism By Land
                      • Domestic Business Tourism By Rail
                      • Domestic Business Tourism By Sea
                    • Domestic Leisure Tourism
                      • Domestic Leisure Tourism By Air
                      • Domestic Leisure Tourism By Land
                      • Domestic Leisure Tourism By Rail
                      • Domestic Leisure Tourism By Sea
                • Tourism Flows Inbound
                  • Arrivals
                    • Arrivals From Belarus
                    • Arrivals From Bulgaria
                    • Arrivals From China
                    • Arrivals From Cyprus
                    • Arrivals From Czech Republic
                    • Arrivals From Denmark
                    • Arrivals From France
                    • Arrivals From Germany
                    • Arrivals From Greece
                    • Arrivals From Hungary
                    • Arrivals From Israel
                    • Arrivals From Italy
                    • Arrivals From Japan
                    • Arrivals From Poland
                    • Arrivals From Romania
                    • Arrivals From Russia
                    • Arrivals From Turkey
                    • Arrivals From Ukraine
                    • Arrivals From United Kingdom
                    • Arrivals From USA
                    • Other Countries Of Origin
                  • Arrivals By Mode Of Transport
                    • Air Arrivals
                    • Land Arrivals
                    • Rail Arrivals
                    • Sea Arrivals
                  • Arrivals By Purpose of Visit
                    • Business Arrivals
                      • Leisure Arrivals
                    • Tourism Flows Outbound
                      • Departures By Country
                        • Departures To Austria
                        • Departures To Belgium
                        • Departures To Bulgaria
                        • Departures To Cyprus
                        • Departures To Czech Republic
                        • Departures To France
                        • Departures To Germany
                        • Departures To Greece
                        • Departures To Hungary
                        • Departures To Italy
                        • Departures To Netherlands
                        • Departures To Poland
                        • Departures To Romania
                        • Departures To Russia
                        • Departures To Serbia
                        • Departures To Spain
                        • Departures To Turkey
                        • Departures To Ukraine
                        • Departures To United Arab Emirates
                        • Departures To United Kingdom
                        • Other Destinations
                      • Departures By Mode Of Transport
                        • Air Departures
                        • Land Departures
                        • Rail Departures
                        • Sea Departures
                      • Departures By Purpose Of Visit
                        • Business Departures
                          • Leisure Departures
                        • Tourism Receipts And Expenditure
                          • Balance of Payments
                          • Outgoing Tourist Expenditure
                          • Outgoing Tourist Expenditure By Sector
                            • Tourism Expenditure
                              • Domestic Tourist Expenditure
                              • Incoming Tourist Receipts
                            • Tourism Expenditure By Sector
                            • Tourist Attractions
                              • Transportation
                                • Air
                                  • Airline Capacity
                                    • Airline Passengers Carried By Distance
                                      • Airline Passengers Carried By Type
                                      • Other Transportation
                                      • Travel Accommodation
                                        • Hotels
                                          • Other Travel Accommodation
                                          • Travel Retail
                                            • Travel Retail Destinations
                                              • Travel Retail Online Sales
                                                • Travel Retail Outlets
                                                  • Travel Retail Products

                                                Statistics Included

                                                Statistics Included

                                                For each category and subcategory you will receive the following data in Excel format:

                                                From Passport

                                                • Market Size
                                                • Internet as a percentage of sector
                                                • Market Ranking
                                                • Regional hotel parameters

                                                Market size details:

                                                • Retail Value retail selling price % growth
                                                • Retail Value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                • Retail Value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                • Sites/outlets
                                                • Sites/outlets % growth
                                                • Sites/outlets per capita
                                                • Number of People
                                                • Number of People % growth
                                                • Number of People per capita
                                                • Internet Transaction Value retail selling price % growth
                                                • Internet Transaction Value retail selling price local currency, USD, EUR, GBP, CHF, JPY
                                                • Internet Transaction Value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
                                                • Number of Days
                                                • Number of Days % growth
                                                • Number of Days per capita
                                                • Number of Bed nights
                                                • Number of Bed nights % growth
                                                • Number of Bed nights per capita
                                                • Number of Trips
                                                • Number of Trips % growth
                                                • Number of Trips per capita
                                                • Number of Rooms
                                                • Number of Rooms % growth
                                                • Number of Rooms per capita

                                                Samples

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                                                Methodology

                                                Methodology

                                                Global insight and local knowledge

                                                With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

                                                This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

                                                Industry specialists

                                                Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

                                                Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

                                                The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

                                                Country and regional analysts

                                                Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

                                                In-country research network

                                                To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

                                                Research Methodology

                                                Our research methods

                                                Each Euromonitor International industry report is based on a core set of research techniques:

                                                Desk research

                                                With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

                                                • National statistics offices governmental and official sources
                                                • National and international trade press
                                                • National and international trade associations
                                                • Industry study groups and other semi-official sources
                                                • Company financials and annual reports
                                                • Broker reports
                                                • Online databases
                                                • The financial, business and mainstream press

                                                Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

                                                Store checks

                                                Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

                                                • Place: We track products in all relevant channels, selective and mass, store and non-store
                                                • Product: What are innovations in products, pack sizes and formats?
                                                • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
                                                • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

                                                Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

                                                Trade survey

                                                Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

                                                Trade surveys allow us to:

                                                • Fill gaps in available published data per company
                                                • Generate a consensus view of the size, structure and strategic direction of the category
                                                • Access year-in-progress data where published sources are out of date
                                                • Evaluate the experts’ views on current trends and market developments

                                                In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

                                                Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

                                                Company analysis

                                                At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

                                                At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

                                                Forecasts

                                                Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

                                                Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

                                                Data validation

                                                All data is subjected to an exhaustive review process, at country, regional and global levels.

                                                The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

                                                Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

                                                Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

                                                Market analysis

                                                Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

                                                Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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