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Country Report

Travel and Tourism in the United Arab Emirates

May 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Slow growth in second half of review period following economic downturn

The first two years of the review period saw a strong growth for most areas across travel and tourism. Good economic growth in the United Arab Emirates in these years and strong investments in the country’s tourism infrastructure boosted both incoming tourist receipts and outgoing tourist expenditure. However, the economic downturn of 2009 resulted in a sharp decline in this year for most areas, with 2010 and 2011 only seeing a slow growth. Consumers in the United Arab Emirates continued to watch their spending at the end of the review period, with many seeking to build up their savings. Expatriates meanwhile frequently faced economic uncertainty in their home countries, while the economic situation in many source countries deterred many from visiting the United Arab Emirates due to its luxury positioning.

Regional unrest boosts interest in the United Arab Emirates

There was considerable unrest across the Middle East in 2011, with this boosting the number of regional visitors to the United Arab Emirates. Many visited from countries such as Syria, Egypt and Bahrain in order to escape the strife in their own country. Those wishing to holiday in the Middle East were meanwhile attracted by the United Arab Emirates’ safe reputation. Consequently, there was a strong growth in regional tourist numbers from countries such as Lebanon and Saudi Arabia.

Airlines expand with growing competition from low cost carriers

The leading airlines focused heavily on expanding their route networks and flight capacity towards the end of the review period, with Emirates Airlines and Etihad Airways leading the way. However, these leading airlines faced growing competition from low cost carriers towards the end of the review period. Flydubai entered in 2009 and expanded its capacity and route networks dramatically towards the end of the review period. Air Arabia has meanwhile been present since 2003 but was galvanised into rapid expansion towards the end of the review period by the entry of flydubai. Consumers meanwhile welcomed the widening range of budget flights on offer, putting the leading airlines under increasing pressure.

Direct suppliers drive growth in internet sales

There was strong growth in the share of internet sales across travel and tourism during the review period, with this due to a number of factors. Consumers’ increasing comfort in shopping online and the widening household penetration of broadband-enabled computers were a major factor behind this growth. In addition, the economic downturn encouraged consumers to shop around more online in search of the best deals as they sought to save money. Growth was however also due to the efforts of leading players such as Emirates Airlines and Al-Futtaim’s Hertz, with these players investing in offering user-friendly websites and attractive online-only promotions. Consequently, direct suppliers accounted for the bulk of internet sales across travel and tourism at the end of the review period.

Stronger growth ahead for forecast period

The forecast period is expected to see stronger growth for travel and tourism, with this thanks to economic growth in the United Arab Emirates and globally. Emiratis are expected to spend more on travel once more as their disposable income levels rise, while the emergence of a mid-income group across the Middle East will result in more regional households visiting the United Arab Emirates. Growth is also expected to be driven by strong government investment in infrastructure, festivals and promoting niches such as medical tourism, and by the ongoing expansion of flight routes and capacity to and from the country.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Travel and Tourism industry in United Arab Emirates with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Travel and Tourism industry in United Arab Emirates, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in United Arab Emirates for free:

The Travel and Tourism in United Arab Emirates market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation
  • Historic volumes and values, company and brand market shares
  • Five year forecasts (of market share, market trends, market growth)
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Travel and Tourism in United Arab Emirates?
  • What are the major brands in United Arab Emirates?
  • What are the major brands in United Arab Emirates?  

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel And Tourism market research database.

Each report is delivered with the following components:
Report: PDF and Word
Market statistics: Excel workbook

Table of Contents

Table of Contents

Travel and Tourism in the United Arab Emirates - Industry Overview

EXECUTIVE SUMMARY

Slow growth in second half of review period following economic downturn

Regional unrest boosts interest in the United Arab Emirates

Airlines expand with growing competition from low cost carriers

Direct suppliers drive growth in internet sales

Stronger growth ahead for forecast period

KEY TRENDS AND DEVELOPMENTS

Growth strengthens slightly as economy continues to recover

National Council of Tourism & Antiquities starts to develop national policy

Legislative environment continues to shape travel and tourism

Regional unrest enhances appeal of the United Arab Emirates as a safe haven

DEMAND FACTORS

  • Table 1 Leave Entitlement: Volume 2006-2011
  • Table 2 Holiday Takers by Age: % Breakdown 2006-2011
  • Table 3 Seasonality of Trips 2006-2011

BALANCE OF PAYMENTS

  • Table 4 Balance of Tourism Payments: Value 2006-2011

Tourism Flows

Tourism Receipts and Expenditure

Travel Accommodation

Transportation

Car Rental

Travel Retail

Tourist Attractions

Online Sales

Health and Wellness

SOURCES

  • Summary 1 Research Sources

Travel and Tourism in the United Arab Emirates - Company Profiles

Al-Futtaim Travel LLC in Travel and Tourism (United Arab Emirates)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 4 Al-Futtaim Travel LLC: Competitive Position 2011

DNATA World Travel Services LLC in Travel and Tourism (United Arab Emirates)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 7 DNATA World Travel Services LLC: Competitive Position 2011

Emirates Group PLC in Travel and Tourism (United Arab Emirates)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 10 Emirates Group PLC: Competitive Position 2011

Etihad Airways LLC in Travel and Tourism (United Arab Emirates)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 13 Etihad Airways LLC: Competitive Position 2011

Rotana Hotels Management Corp Ltd in Travel and Tourism (United Arab Emirates)

STRATEGIC DIRECTION

KEY FACTS

COMPANY BACKGROUND

COMPETITIVE POSITIONING

  • Summary 15 Rotana Hotels Management Corp Ltd: Competitive Position 2011

Car Rental in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • There was a sharp rise in internet sales for car rental in 2011 over the previous year, with this occurring as consumers began to shop around in search of the best deal. Following the economic downturn, consumers were less likely to rely upon tried-and-trusted car rental companies and increasingly focused on price. As a result, internet sales saw a striking 35% current value growth in 2011 over the previous year and gained almost two percentage points in share to account for 7% share. The strongest growth was seen in internet sales from direct suppliers, with many players offering attractive online-only deals. As a result of consumers shopping around online, the leading players in car rental lost share in 2011 over the previous year, with many smaller economy players attracting value-conscious consumers.

COMPETITIVE LANDSCAPE

  • There are six strong leaders in car rental, with Al-Futtaim, Al Otaiba, Liberty Investment, Arenco, Emirates National Group and Europcar International each accounting for 10-15% value share in 2011. These players consequently dominate overall sales, accounting for a combined value share of 68% in the year. These players benefit from large fleet sizes, large outlet networks and a strong reputation for quality.

PROSPECTS

  • The internet is expected to become a considerably more significant sales channel for car rental during the forecast period, which will shape the leading players’ strategies. The internet is expected to account for 21% of overall car rental value sales by 2016, up from just 2% share at the start of the review period and 7% in 2011. The leading players will be keen to ensure that they benefit from this trend, with this resulting in heavy investment in website design and in online promotions. This strategy is expected to prove successful, with direct suppliers’ websites accounting for the vast majority of internet sales by the end of the forecast period and seeing 35% constant value CAGR to reach 19% of overall value. In contrast, intermediaries’ websites are expected to see just 18% constant value CAGR to account for less than 2% of overall value sales by 2016.

CATEGORY DATA

  • Table 5 Car Rental Sales by Category and Location: Value 2006-2011
  • Table 6 Car Rental Sales: Internet Transaction Value 2006-2011
  • Table 7 Structure of Car Rental Market: 2006-2011
  • Table 8 Car Rental National Brand Owner Market Shares 2007-2011
  • Table 9 Car Rental Brands by Key Performance Indicators 2011
  • Table 10 Forecast Car Rental Sales by Category and Location: Value 2011-2016
  • Table 11 Forecast Car Rental Sales by Category: Internet Transaction Value 2011-2016

Health and Wellness Tourism in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • Medical tourism dominates health and wellness tourism in the United Arab Emirates, accounting for 82% of value sales in 2011. Most patients come from neighbouring countries seeking surgical procedures that are not available in their own country, such as cardiac or orthopaedic treatments. However, some western tourists also seek procedures while on holiday, particularly minor plastic surgery. Both groups are attracted by the high quality of healthcare in the United Arab Emirates, shorter waiting times and by the privacy offered by its private healthcare providers.

PROSPECTS

  • Medical tourism is expected to benefit from stronger promotion during the forecast period but will continue to face some constraints. Dubai Healthcare City will for example launch the first Middle East edition of Patients Beyond Borders in May 2012, a book featuring its medical services that will be distributed internationally. The Dubai and Abu Dhabi governments will also continue to promote medical tourism in the country around the world. Medical tourism is thus expected to see the strongest growth rate within health and wellness tourism during the forecast period, with a constant value CAGR of 8% to reach 84% of overall value sales by 2016.

CATEGORY DATA

  • Table 12 Number of Hotel/Resort Spas: Units 2006-2011
  • Table 13 Health and Wellness Tourism Sales by Category: Value 2006-2011
  • Table 14 Spa Consumer Markets: Domestic Tourism 2006-2011
  • Table 15 Spa Consumer Markets: Arrivals 2006-2011
  • Table 16 Forecast Health and Wellness Tourism Sales by Category: Value 2011-2016

Tourism Flows Domestic in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • Growth in domestic trip volume remained muted at the end of the review period following the economic downturn. Real GDP decline and the impact of the Dubai property bubble bursting shocked consumers of all income groups in the United Arab Emirates at the end of the review period and resulted in many seeking to save rather than to spend. There was a rapid growth in savings, while consumers sought to reduce any debts. This trend was also encouraged by decline in credit availability following the economic downturn and by rising living costs. While rental rates dropped towards the end of the review period, the impact of this trend on disposable income levels was more than counterbalanced by rising food prices and education costs.

PROSPECTS

  • Economic growth in the United Arab Emirates is expected to support a strong growth in domestic tourist expenditure during the forecast period. Domestic tourists are likely to increase their expenditure when on holiday, with particularly good growth for family-based entertainments. This will be encouraged by strong investment from tourist boards in attractions, infrastructure and promotions. This trend is expected to support a strong 18% constant value CAGR in domestic tourist expenditure on entertainment during the forecast period and 16% constant value CAGR for expenditure on excursions. There is also expected to be a strong rise in domestic tourist expenditure on food, with 15% constant value CAGR encouraged by ongoing development in the country’s consumer foodservice. Growth in this area is likely to be encouraged by the rapid expansion of chained consumer foodservice players.

CATEGORY DATA

  • Table 17 Domestic Tourism by Destination: 2006-2011
  • Table 18 Domestic Tourism by Purpose of Visit and by Mode of Transport: 2006-2011
  • Table 19 Domestic Tourist Expenditure: Value: 2006-2011
  • Table 20 Method of Payments for Domestic Tourism Spending: % Breakdown 2006-2011
  • Table 21 Forecast Domestic Tourism by Purpose of Visit and by Mode of Transport: 2011-2016
  • Table 22 Forecast Domestic Tourist Expenditure: Value: 2011-2016

Tourism Flows Inbound in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • Over May to September 2010, the Dubai Department of Tourism and Commerce Marketing launched the Kids go Free initiative, with this subsequently being relaunched for Summer 2011. This initiative enables two children under 16-years-old travelling with their family to Dubai on Emirates Airline to claim free flights, meals, hotel stays and entrance to select tourist attractions. This initiative could save a family of four travelling from Europe as much as AED16,840 (£3,000) on their holiday. The initiative expanded upon a similar promotion in 2009 that enabled one child to travel free with their family over July to September. The scheme aims to encourage families to travel to the United Arab Emirates during the hot summer months, when visitor numbers usually dip due to extreme temperatures.

COUNTRY OF ORIGIN

BUSINESS VS LEISURE

CITY ARRIVALS

PROSPECTS

  • There is expected to be a strong growth in MICE tourism during the forecast period, with the Dubai and Abu Dhabi governments particularly aiming for strong growth in this area. In early-2012, the ADTA for example announced that it plans to increase MICE tourism revenues by 16% by 2014, while the direct economic impact of MICE events in the emirate is expected to grow by 7% annually to reach AED5.1 billion by 2020. Growth in MICE tourism will be driven by ongoing investments in the country’s travel accommodation and transportation infrastructure, ongoing expansion in airlines’ route networks and by the growing economic ties between the United Arab Emirates and other countries.

CATEGORY DATA

  • Table 23 Arrivals by Country of Origin: 2006-2011
  • Table 24 Leisure Arrivals by Type 2006-2011
  • Table 25 Business Arrivals: MICE Penetration 2006-2011
  • Table 26 Arrivals by Mode of Transport: 2006-2011
  • Table 27 Arrivals by Purpose of Visit: 2006-2011
  • Table 28 Incoming Tourist Receipts by Geography: Value 2006-2011
  • Table 29 Incoming Tourist Receipts by Category: Value 2006-2011
  • Table 30 Method of Payments for Incoming Tourist Receipts: % Breakdown 2006-2011
  • Table 31 Forecast Arrivals by Country of Origin: 2011-2016
  • Table 32 Forecast Arrivals by Mode of Transport: 2011-2016
  • Table 33 Forecast Arrivals by Purpose of Visit: 2011-2016
  • Table 34 Forecast Incoming Tourist Receipts by Geography: Value 2011-2016
  • Table 35 International Arrivals by City 2007-2011

Tourism Flows Outbound in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • Ongoing economic recovery supported an increase in departures in 2011 over the previous year. Economic growth in 2010 and 2011 reassured many consumers and encouraged them to spend money on holidays once more. Economic recovery also resulted in businesses spending more on meetings and conferences and thus boosted business departures in 2011 over the previous year.

DESTINATIONS

BUSINESS VS LEISURE

PROSPECTS

  • Ongoing development in air transportation and road infrastructure is expected to support strong growth in departures during the forecast period. Land departures are expected to be boosted by the construction of the Mafraq-Ghweifat motorway from 2012, with this linking Abu Dhabi to the Saudi Arabian border. This will be a three lane 327km motorway and will be lit, while the current road is largely unlit and is known for its poor accident record. This route is thus likely to encourage more consumers to travel by road between the United Arab Emirates and Saudi Arabia.

CATEGORY DATA

  • Table 36 Departures by Destination: 2006-2011
  • Table 37 Leisure Departures by Type 2006-2011
  • Table 38 Business Departures: MICE Penetration % Breakdown 2006-2011
  • Table 39 Departures by Mode of Transport: 2006-2011
  • Table 40 Departures by Purpose of Visit: 2006-2011
  • Table 41 Outgoing Tourist Expenditure by Geography: Value 2006-2011
  • Table 42 Outgoing Tourist Expenditure by Category: Value 2006-2011
  • Table 43 Method of Payments for Outgoing Tourism Spending: % Breakdown 2006-2011
  • Table 44 Forecast Departures by Destination: 2011-2016
  • Table 45 Forecast Departures by Mode of Transport: 2011-2016
  • Table 46 Forecast Departures by Purpose of Visit: 2011-2016
  • Table 47 Forecast Outgoing Tourist Expenditure by Geography: Value 2011-2016

Tourist Attractions in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • For many tourists at the end of the review period, the United Arab Emirates’ festivals, shops, hotels and restaurants were the main attractions. Many for example visit Dubai during the Summer Surprises Festival or the Dubai Shopping Festival. Given the numerous free events on Dubai’s streets during this time, there is little need for these tourists to visit additional attractions. However, they are likely to be interested in dining out, luxurious hotels and visiting Dubai’s many attractive shopping malls. As a result, Dubai Shopping Festival and Dubai Summer Surprises were the leading tourist attractions at the end of the review period, accounting for 3.4 million and almost two million visitors respectively in 2011. The popularity of such events also results in “other” tourist attractions dominating overall visitor number, with a share of 56% in 2011.

PROSPECTS

  • Tourist attractions in the United Arab Emirates may well be hindered by over-ambitious plans made prior to the economic downturn. 2013 was for example originally expected to see the launch of Saadiyat Island, a US$27 billion cultural district offshore from Abu Dhabi. This year was also set to see the opening of the Louvre Abu Dhabi and the Guggenheim Abu Dhabi in art galleries and the Zayed National Museum. However, due to delays and the impact of the 2009 economic downturn, plans were revised. In January 2012, it was announced that the Louvre Abu Dhabi was now expected to open in 2015, while the Zayed National Museum and the Guggenheim Abu Dhabi would open in 2016 and 2017 respectively. Dubailand was meanwhile announced in 2003 as one of the most ambitious leisure developments globally, covering 278 sq. km. However, financial difficulties for its developers saw the project put on hold in 2008, with most workers being fired. By the end of the review period, only three attractions were open, while remaining uncompleted.

CATEGORY DATA

  • Table 48 Tourist Attractions Sales by Category: Value 2006-2011
  • Table 49 Tourist Attractions Visitors by Category: 2006-2011
  • Table 50 Tourist Attractions Online Sales: Internet Transaction Value 2006-2011
  • Table 51 Leading Tourist Attractions by Visitors 2006-2011
  • Table 52 Forecast Tourist Attractions Sales by Category: Value 2011-2016
  • Table 53 Forecast Tourist Attractions Visitors by Category: 2011-2016
  • Table 54 Forecast Tourist Attractions Online Sales: Internet Transaction Value 2011-2016

Transportation in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • The United Arab Emirates government is keen to reduce congestion in major cities such as Abu Dhabi and Dubai and thus invested heavily in public transport in these cities towards the end of the review period. This proved largely successful, with travellers via the Dubai Metro, public buses, Dubai Taxi and marine transport for example increasing from 922,000 in 2010 to 963,000 in 2011. These initiatives thus succeeded in reducing congestion, making it easier to drive around major cities and supporting good growth in bus/coach travel. As a result, this mode of transport saw the strongest current value growth within transportation in 2011 over the previous year, rising by 4%.

AIRLINES

COMPETITIVE LANDSCAPE

  • Emirates Group’s Emirates Airlines was the clear leader in air throughout the review period and accounted for 35% value share in 2011. The airline thus dwarfed the second- and third-ranked airlines Qatar Airways and Etihad Airways, which accounted for 15% and 12% value share respectively in 2011. Emirates Airlines is the largest airline in the Middle East and operated over 2,500 flights per week in 2011 to 120 cities in 70 countries across six continents. Emirates Group thus benefits from its large capacity and route network and also benefits from its presence in many related areas, including leading travel retail companies such as DNATA World Travel Services, Emirates Holidays and Arabian Adventures. It is the best-established Emirati airline and offers the popular Skywards rewards programme. Consequently, for many travellers it is the obvious first choice.

PROSPECTS

  • A number of new airlines are expected to enter during the forecast period, increasing price competition and offering a widening range of flights to passengers. 2012 is for example set to see the launch of Eastern Express, with this offering the first scheduled domestic passenger flights in the United Arab Emirates. The airline will initially offer two daily flights linking Fujairah to Abu Dhabi. Easter Express will operates as a low cost carrier but will offer full flight services. Pakistani businessman Malek Awan meanwhile received an Air Operator’s Certificate for its low cost MMA Airline in March 2012, with this being the first privately-owned and –operated commercial airline in the UK. The airline will initially link Ras Al’Khaimah with Karachi and Lahore but plans to expand to other destinations such as Mumbai. KLM’s low cost carrier Transavia is meanwhile set to launch flights from Dubai to Amsterdam from October 2011.

CATEGORY DATA

  • Table 55 Transportation Sales by Category: Value 2006-2011
  • Table 56 Transportation Sales: Internet Transaction Value 2006-2011
  • Table 57 Airline Capacity: 2006-2011
  • Table 58 Air by Category: Passengers Carried: 2006-2011
  • Table 59 Airline Passengers Carried by Distance: 2006-2011
  • Table 60 Airline National Brand Owner Market Shares 2007-2011
  • Table 61 Airline Brands by Key Performance Indicators 2011
  • Table 62 Forecast Transportation Sales by Category: Value 2011-2016
  • Table 63 Forecast Transportation Sales: Internet Transaction Value 2011-2016

Travel Accommodation in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • Both Abu Dhabi and Dubai focused on classification systems for travel accommodation in 2011, seeking to offer investors and travellers a better indication of these properties. In May 2011, Dubai’s DTCM announced a new classification system that added a Budget hotel category in addition to 1-5 star ratings. The new system also includes a number of new categories, including Resorts, Guest House, Timeshare, Youth Hostel, Self-Catering and University Campus. The system also introduced Accolades as criteria, with 5 star hotels and resorts that offer an exceptional level of luxury being awarded Accolades at either a Gold or Platinum level. The new system began to be implemented in 2011 with a 12-month implementation period. Following two years of development,

HOTELS

COMPETITIVE LANDSCAPE

  • There are a number of strong players in hotels, with the four leaders having a double-digit share at the end of the review period. Rotana Hotels Management and Jumeirah International accounted for 13% and 12% value share respectively in 2011, while Accor Hotels and Starwood Hotels & Resorts accounted for 11% share each. These players benefit from offering well-established brand names and hotels and from having the largest number of outlets across the United Arab Emirates.

PROSPECTS

  • Independent hotels is expected to see a strong growth during the forecast period, with an impressive constant value CAGR of 5%. This will partly be due to outlet volume expansion, with 17% outlet volume growth expected for the forecast period to bring the total to 130 by 2016. In addition, however, independent hotels is expected to be boosted by the launch of hotels striving to offer a unique and luxurious experience. Hues Boutique Hotel for example opened in March 2012 on Deira Corniche, with this offering unique design using a wide range of colours to create a different ambience on each floor.

CATEGORY DATA

  • Table 64 Travel Accommodation Sales by Category: Value 2006-2011
  • Table 65 Travel Accommodation Outlets by Category: Units 2006-2011
  • Table 66 Travel Accommodation by Broad Category: Number of Rooms 2006-2011
  • Table 67 Regional Hotel Parameters 2011
  • Table 68 Travel Accommodation Sales: Internet Transaction Value 2006-2011
  • Table 69 Hotel National Brand Owners by Market Share 2007-2011
  • Table 70 Hotel Brands by Key Performance Indicators 2011
  • Table 71 Forecast Travel Accommodation Sales by Category: Value 2011-2016
  • Table 72 Forecast Travel Accommodation Outlets by Category: Units 2011-2016
  • Table 73 Forecast Travel Accommodation Sales: Internet Transaction Value 2011-2016

Travel Retail in the United Arab Emirates - Category Analysis

HEADLINES

TRENDS

  • Travel retail players faced growing competition at the end of the review period from travellers booking flights, car rental and travel accommodation directly with suppliers. This was partly due to consumers’ greater comfort in shopping online, driven by improvements in online payment security and the widening household penetration of credit cards in the country. In addition, the leading players in these areas such as Emirates Airlines and Jumeirah focused on boosting direct online sales by improving their websites and by offering exclusive online promotions. Growth for direct suppliers’ websites was also boosted by consumers’ stronger price-sensitivity in the wake of the economic downturn, with consumers becoming more willing to shop around in search of the best deal. Direct suppliers’ websites consequently gained over a percentage point in value share in car rental and hotels from 2010, rising to account for 6% and 16% of overall sales in 2011. While air saw a slower growth for direct suppliers’ websites in the year, there was a rise of two percentage points in share over 2009-2011 to reach 7% share in the latter year.

LEISURE TRAVEL

CORPORATE BUSINESS TRAVEL

COMPETITIVE LANDSCAPE

  • Emirates Group was the clear leader in travel retail throughout the review period and accounted for 26% share in GBO terms in 2011. This company benefits from owning the three leading travel retail companies, with DNATA World Travel Services, Emirates Holidays and Arabian Adventures accounting for 11%, 9% and 7% value share respectively in 2011. These companies benefit from operating the largest number of outlets and also from a close focus on consumer demands in both the United Arab Emirates and across the Middle East. They also invest heavily in marketing and have a strong online presence. By 2011, these three companies accounted for 56% of overall online travel retail sales.

PROSPECTS

  • Travel retailers will no longer be able to assume that consumers will seek them out when arranging trips during the forecast period. With direct suppliers’ websites becoming increasingly easy to use and the use of online promotions increasing, travel retailers will face growing competition during the forecast period. Travel retailers are thus likely to adopt two main strategies in addressing this increased competition. Firstly, they are likely to focus on improving their online offering, offering greater convenience and value when booking online. As a result of this focus, internet transactions are expected to greatly outpace overall travel retail constant value growth, seeing a CAGR of 13% during the forecast period. Secondly, travel retailers will seek to differentiate their offering by focusing on service and convenience and by offering unusual and attractive tourism products.

CATEGORY DATA

  • Table 74 Travel Retail Sales by Category: Value 2006-2011
  • Table 75 Travel Retail Corporate Business Sales: Value 2006-2011
  • Table 76 Travel Retail Leisure Sales: Value 2006-2011
  • Table 77 Travel Retail Online Sales by Category: Internet Transaction Value 2006-2011
  • Table 78 Travel Retail National Brand Owner Market Shares 2007-2011
  • Table 79 Travel Retail Brands by Key Performance Indicators 2011
  • Table 80 Forecast Travel Retail Sales by Category: Value 2011-2016
  • Table 81 Forecast Travel Retail Corporate Business Sales: Value 2011-2016
  • Table 82 Forecast Travel Retail Leisure Sales: Value 2011-2016
  • Table 83 Forecast Travel Retail Online Sales by Category: Internet Transaction Value 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Travel and Tourism
    • Car Rental
      • Car Rental by Category
        • Business Car Rental
          • Airport Business Car Rental
          • Non-Airport Business Car Rental
        • Car Rental - Insurance Replacement
        • Leisure Car Rental
          • Airport Leisure Car Rental
          • Non-Airport Leisure Car Rental
      • Car Rental by Channel
        • Car Rental Online
          • Car Rental Direct Suppliers
          • Car Rental Intermediaries
        • Car Rental Offline
    • Demand Factors
      • Holiday Takers by Age
        • Over 65
        • 50-64
        • 35-49
        • 25-34
        • 15-24
        • 0-14
      • Leave Entitlement
        • Paid Holiday
        • Public Holidays On Working Days
        • Public Holidays Not On Working Days
    • Health and Wellness Tourism
      • Medical Tourism
      • Spas
        • Destination Spas
        • Hotel/Resort Spas
        • Other Spas
      • Other Health and Wellness Tourism
    • Tourism Flows Domestic
      • Domestic Tourism by Destination
        • Abu Dhabi
        • Dubai
        • Fujairah
        • Ras Al'Khaimah
        • Sharjah
        • Other Domestic Tourism Destinations
      • Domestic Tourism Travel by Purpose Of Visit
        • Domestic Business Tourism
          • Domestic Business Tourism By Air
          • Domestic Business Tourism By Land
          • Domestic Business Tourism By Rail
          • Domestic Business Tourism By Sea
        • Domestic Leisure Tourism
          • Domestic Leisure Tourism By Air
          • Domestic Leisure Tourism By Land
          • Domestic Leisure Tourism By Rail
          • Domestic Leisure Tourism By Sea
    • Tourism Flows Inbound
      • Arrivals
        • Arrivals from Australia
        • Arrivals from Bahrain
        • Arrivals from China
        • Arrivals from Egypt
        • Arrivals from France
        • Arrivals from Germany
        • Arrivals from India
        • Arrivals from Iran
        • Arrivals from Jordan
        • Arrivals from Kuwait
        • Arrivals from Lebanon
        • Arrivals from Oman
        • Arrivals from Pakistan
        • Arrivals from Qatar
        • Arrivals from Russia
        • Arrivals from Saudi Arabia
        • Arrivals from South Africa
        • Arrivals from Syria
        • Arrivals from United Kingdom
        • Arrivals from USA
        • Other Countries Of Origin
      • Arrivals by Mode Of Transport
        • Air Arrivals
          • Business Air Arrivals
          • Leisure Air Arrivals
        • Land Arrivals
          • Business Land Arrivals
          • Leisure Land Arrivals
        • Rail Arrivals
          • Business Rail Arrivals
          • Leisure Rail Arrivals
        • Sea Arrivals
          • Business Sea Arrivals
          • Leisure Sea Arrivals
      • Arrivals by Purpose Of Visit
        • Business Arrivals
          • Business Air Arrivals
          • Business Land Arrivals
          • Business Rail Arrivals
          • Business Sea Arrivals
        • Leisure Arrivals
          • Leisure Air Arrivals
          • Leisure Land Arrivals
          • Leisure Rail Arrivals
          • Leisure Sea Arrivals
    • Tourism Flows Outbound
      • Departures by Country
        • Departures to Bahrain
        • Departures to Egypt
        • Departures to France
        • Departures to Germany
        • Departures to India
        • Departures to Iran
        • Departures to Jordan
        • Departures to Kuwait
        • Departures to Lebanon
        • Departures to Malaysia
        • Departures to Oman
        • Departures to Pakistan
        • Departures to Qatar
        • Departures to Saudi Arabia
        • Departures to Singapore
        • Departures to South Africa
        • Departures to Thailand
        • Departures to Turkey
        • Departures to United Kingdom
        • Departures to USA
        • Other Destinations
      • Departures by Mode Of Transport
        • Air Departures
          • Business Air Departures
          • Leisure Air Departures
        • Land Departures
          • Business Land Departures
          • Leisure Land Departures
        • Rail Departures
          • Business Rail Departures
          • Leisure Rail Departures
        • Sea Departures
          • Business Sea Departures
          • Leisure Sea Departures
      • Departures by Purpose Of Visit
        • Business Departures
          • Business Air Departures
          • Business Land Departures
          • Business Rail Departures
          • Business Sea Departures
        • Leisure Departures
          • Leisure Air Departures
          • Leisure Land Departures
          • Leisure Rail Departures
          • Leisure Sea Departures
    • Tourism Receipts and Expenditure
      • Balance Of Payments
        • Incoming Tourist Receipts
        • Outgoing Tourist Expenditure
      • Tourism Expenditure In-Country
        • Tourism Expenditure In-Country on Accommodation
          • Domestic Tourist Expenditure on Accommodation
          • Incoming Tourist Receipts on Accommodation
        • Tourism Expenditure In-Country on Entertainment
          • Domestic Tourist Expenditure on Entertainment
          • Incoming Tourist Receipts on Entertainment
        • Tourism Expenditure In-Country on Excursions
          • Domestic Tourist Expenditure on Excursions
          • Incoming Tourist Receipts on Excursions
        • Tourism Expenditure In-Country on Food
          • Domestic Tourist Expenditure on Food
          • Incoming Tourist Receipts on Food
        • Tourism Expenditure In-Country on Shopping
          • Domestic Tourist Expenditure on Shopping
          • Incoming Tourist Receipts on Shopping
        • Tourism Expenditure In-Country on Travel Within Country
          • Domestic Tourist Expenditure on Travel Within Country
          • Incoming Tourist Receipts on Travel Within Country
        • Other Tourism Expenditure In-Country
          • Other Domestic Tourist Expenditure
          • Other Incoming Tourist Receipts
      • Tourism Expenditure by Residents
        • Tourism Expenditure by Residents on Accommodation
          • Domestic Tourist Expenditure on Accommodation
          • Outgoing Tourist Expenditure on Accommodation
        • Tourism Expenditure by Residents on Entertainment
          • Domestic Tourist Expenditure on Entertainment
          • Outgoing Tourist Expenditure on Entertainment
        • Tourism Expenditure by Residents on Excursions
          • Domestic Tourist Expenditure on Excursions
          • Outgoing Tourist Expenditure on Excursions
        • Tourism Expenditure by Residents on Food
          • Domestic Tourist Expenditure on Food
          • Outgoing Tourist Expenditure on Food
        • Tourism Expenditure by Residents on Shopping
          • Domestic Tourist Expenditure on Shopping
          • Outgoing Tourist Expenditure on Shopping
        • Tourism Expenditure by Residents on Travel Within Country
          • Domestic Tourist Expenditure on Travel Within Country
          • Outgoing Tourist Expenditure on Travel Within Country
        • Other Tourism Expenditure by Residents
          • Other Domestic Tourist Expenditure
          • Other Outgoing Tourist Expenditure
      • Domestic Tourist Expenditure
        • Domestic Tourist Expenditure on Accommodation
        • Domestic Tourist Expenditure on Entertainment
        • Domestic Tourist Expenditure on Excursions
        • Domestic Tourist Expenditure on Food
        • Domestic Tourist Expenditure on Shopping
        • Domestic Tourist Expenditure on Travel Within Country
        • Other Domestic Tourist Expenditure
      • Incoming Tourist Receipts
        • Incoming Tourist Receipts by Geography
          • Incoming Tourist Receipts - Australia
          • Incoming Tourist Receipts - Bahrain
          • Incoming Tourist Receipts - China
          • Incoming Tourist Receipts - Egypt
          • Incoming Tourist Receipts - France
          • Incoming Tourist Receipts - Germany
          • Incoming Tourist Receipts - India
          • Incoming Tourist Receipts - Iran
          • Incoming Tourist Receipts - Jordan
          • Incoming Tourist Receipts - Kuwait
          • Incoming Tourist Receipts - Lebanon
          • Incoming Tourist Receipts - Oman
          • Incoming Tourist Receipts - Pakistan
          • Incoming Tourist Receipts - Qatar
          • Incoming Tourist Receipts - Russia
          • Incoming Tourist Receipts - Saudi Arabia
          • Incoming Tourist Receipts - South Africa
          • Incoming Tourist Receipts - Syria
          • Incoming Tourist Receipts - United Kingdom
          • Incoming Tourist Receipts - USA
          • Incoming Tourist Receipts - Other Countries
        • Incoming Tourist Receipts by Sector
          • Incoming Tourist Receipts on Accommodation
          • Incoming Tourist Receipts on Entertainment
          • Incoming Tourist Receipts on Excursions
          • Incoming Tourist Receipts on Food
          • Incoming Tourist Receipts on Shopping
          • Incoming Tourist Receipts on Travel Within Country
          • Other Incoming Tourist Receipts
      • Outgoing Tourist Expenditure
        • Outgoing Tourist Expenditure by Geography
          • Outgoing Tourist Expenditure - Bahrain
          • Outgoing Tourist Expenditure - Egypt
          • Outgoing Tourist Expenditure - France
          • Outgoing Tourist Expenditure - Germany
          • Outgoing Tourist Expenditure - India
          • Outgoing Tourist Expenditure - Iran
          • Outgoing Tourist Expenditure - Jordan
          • Outgoing Tourist Expenditure - Kuwait
          • Outgoing Tourist Expenditure - Lebanon
          • Outgoing Tourist Expenditure - Malaysia
          • Outgoing Tourist Expenditure - Oman
          • Outgoing Tourist Expenditure - Pakistan
          • Outgoing Tourist Expenditure - Qatar
          • Outgoing Tourist Expenditure - Saudi Arabia
          • Outgoing Tourist Expenditure - Singapore
          • Outgoing Tourist Expenditure - South Africa
          • Outgoing Tourist Expenditure - Thailand
          • Outgoing Tourist Expenditure - Turkey
          • Outgoing Tourist Expenditure - United Kingdom
          • Outgoing Tourist Expenditure - USA
          • Outgoing Tourist Expenditure - Other Countries
        • Outgoing Tourist Expenditure by Sector
          • Outgoing Tourist Expenditure on Accommodation
          • Outgoing Tourist Expenditure on Entertainment
          • Outgoing Tourist Expenditure on Excursions
          • Outgoing Tourist Expenditure on Food
          • Outgoing Tourist Expenditure on Shopping
          • Outgoing Tourist Expenditure on Travel Within Country
          • Other Outgoing Tourist Expenditure
    • Tourist Attractions
      • Tourist Attractions by Category
        • Art Galleries
        • Casinos
        • Circuses
        • Historic Buildings/Sites
        • Museums
        • National Parks/Areas Of Natural Beauty
        • Theatres
        • Theme/Amusement Parks
        • Zoos/Aquariums
        • Other Tourist Attractions
      • Tourist Attractions by Channel
        • Tourist Attractions Online
          • Tourist Attractions Direct Suppliers
          • Tourist Attractions Intermediaries
        • Tourist Attractions Offline
    • Transportation
      • Transportation by Category
        • Air
          • Air by Category
            • Charter
            • Low Cost Carriers
            • Schedule
          • Air by Channel
            • Air Online
              • Air Direct Suppliers
              • Air Intermediaries
            • Air Offline
          • Air by Distance
            • Long Haul
            • Short Haul
          • Airline Capacity
            • Charter (Airline Capacity)
            • Low Cost Carriers (Airline Capacity)
            • Schedule (Airline Capacity)
        • Other Transportation
          • Other Transportation by Category
            • Bus/Coach
            • Chauffeur-Driven Car
            • Cruise
            • Ferry
            • Rail
          • Other Transportation by Channel
            • Other Transportation Online
              • Other Transportation Direct Suppliers
              • Other Transportation Intermediaries
            • Other Transportation Offline
      • Transportation by Channel
        • Transportation Online
          • Transportation Direct Suppliers
            • Air Direct Suppliers
            • Other Transportation Direct Suppliers
          • Transportation Intermediaries
            • Air Intermediaries
            • Other Transportation Intermediaries
        • Transportation Offline
          • Air Offline
          • Other Transportation Offline
    • Travel Accommodation
      • Travel Accommodation by Category
        • Hotels
          • Hotels by Category
            • Chained Hotels
            • Independent Hotels
          • Hotels by Channel
            • Hotels Online
              • Hotels Direct Suppliers
              • Hotels Intermediaries
            • Hotels Offline
        • Other Travel Accommodation
          • Other Travel Accommodation by Category
            • Campsites
            • Chalets
            • Guesthouses
            • Hostels
            • Motels
            • Private Accommodation
            • Self-Catering Apartments
            • Other Other Travel Accommodation
          • Other Travel Accommodation by Channel
            • Other Travel Accommodation Online
              • Other Travel Accommodation Direct Suppliers
              • Other Travel Accommodation Intermediaries
            • Other Travel Accommodation Offline
      • Travel Accommodation by Channel
        • Travel Accommodation Online
          • Travel Accommodation Direct Suppliers
            • Hotels Direct Suppliers
            • Other Travel Accommodation Direct Suppliers
          • Travel Accommodation Intermediaries
            • Hotels Intermediaries
            • Other Travel Accommodation Intermediaries
        • Travel Accommodation Offline
          • Hotels Offline
          • Other Travel Accommodation Offline
    • Travel Retail
      • Travel Retail Sales by Category
        • Travel Retail Accommodation Sales
          • Corporate Business Accommodation Online Sales
          • Corporate Business Accommodation Offline Sales
          • Leisure Accommodation Online Sales
          • Leisure Accommodation Offline Sales
        • Travel Retail Car Rental Sales
          • Corporate Business Car Rental Online Sales
          • Corporate Business Car Rental Offline Sales
          • Leisure Car Rental Online Sales
          • Leisure Car Rental Offline Sales
        • Travel Retail Cruise Sales
          • Corporate Business Cruise Online Sales
          • Corporate Business Cruise Offline Sales
          • Leisure Cruise Online Sales
          • Leisure Cruise Offline Sales
        • Travel Retail Flight Sales
          • Corporate Business Flight Online Sales
          • Corporate Business Flight Offline Sales
          • Leisure Flight Online Sales
          • Leisure Flight Offline Sales
        • Travel Retail Package Holidays Sales
          • Corporate Business Package Holidays Online Sales
          • Corporate Business Package Holidays Offline Sales
          • Leisure Package Holidays Online Sales
          • Leisure Package Holidays Offline Sales
        • Travel Retail Travel Insurance Sales
          • Corporate Business Travel Insurance Online Sales
          • Corporate Business Travel Insurance Offline Sales
          • Leisure Travel Insurance Online Sales
          • Leisure Travel Insurance Offline Sales
        • Travel Retail Other Transport Sales
          • Corporate Business Other Transport Online Sales
          • Corporate Business Other Transport Offline Sales
          • Leisure Other Transport Online Sales
          • Leisure Other Transport Offline Sales
        • Travel Retail Other Travel Retail Sales
          • Corporate Business Other Travel Retail Online Sales
          • Corporate Business Other Travel Retail Offline Sales
          • Leisure Other Travel Retail Online Sales
          • Leisure Other Travel Retail Offline Sales
      • Travel Retail Sales by Channel
        • Travel Retail Online Sales
          • Accommodation Online Sales
            • Corporate Business Accommodation Online Sales
            • Leisure Accommodation Online Sales
          • Car Rental Online Sales
            • Corporate Business Car Rental Online Sales
            • Leisure Car Rental Online Sales
          • Cruise Online Sales
            • Corporate Business Cruise Online Sales
            • Leisure Cruise Online Sales
          • Flight Online Sales
            • Corporate Business Flight Online Sales
            • Leisure Flight Online Sales
          • Package Holidays Online Sales
            • Corporate Business Package Holidays Online Sales
            • Leisure Package Holidays Online Sales
          • Travel Insurance Online Sales
            • Corporate Business Travel Insurance Online Sales
            • Leisure Travel Insurance Online Sales
          • Other Transport Online Sales
            • Corporate Business Other Transport Online Sales
            • Leisure Other Transport Online Sales
          • Other Travel Retail Online Sales
            • Corporate Business Other Travel Retail Online Sales
            • Leisure Other Travel Retail Online Sales
        • Travel Retail Offline Sales
          • Accommodation Offline Sales
            • Corporate Business Accommodation Offline Sales
            • Leisure Accommodation Offline Sales
          • Car Rental Offline Sales
            • Corporate Business Car Rental Offline Sales
            • Leisure Car Rental Offline Sales
          • Cruise Offline Sales
            • Corporate Business Cruise Offline Sales
            • Leisure Cruise Offline Sales
          • Flight Offline Sales
            • Corporate Business Flight Offline Sales
            • Leisure Flight Offline Sales
          • Package Holidays Offline Sales
            • Corporate Business Package Holidays Offline Sales
            • Leisure Package Holidays Offline Sales
          • Travel Insurance Offline Sales
            • Corporate Business Travel Insurance Offline Sales
            • Leisure Travel Insurance Offline Sales
          • Other Transport Offline Sales
            • Corporate Business Other Transport Offline Sales
            • Leisure Other Transport Offline Sales
          • Other Travel Retail Offline Sales
            • Corporate Business Other Travel Retail Offline Sales
            • Leisure Other Travel Retail Offline Sales
      • Travel Retail Sales by Corporate Business vs Leisure
        • Travel Retail Corporate Business Sales
          • Corporate Business Accommodation Sales
            • Corporate Business Accommodation Online Sales
            • Corporate Business Accommodation Offline Sales
          • Corporate Business Car Rental Sales
            • Corporate Business Car Rental Online Sales
            • Corporate Business Car Rental Offline Sales
          • Corporate Business Cruise Sales
            • Corporate Business Cruise Online Sales
            • Corporate Business Cruise Offline Sales
          • Corporate Business Flight Sales
            • Corporate Business Flight Online Sales
            • Corporate Business Flight Offline Sales
          • Corporate Business Package Holiday Sales
            • Corporate Business Package Holidays Online Sales
            • Corporate Business Package Holidays Offline Sales
          • Corporate Business Travel Insurance Sales
            • Corporate Business Travel Insurance Online Sales
            • Corporate Business Travel Insurance Offline Sales
          • Corporate Business Other Transport Sales
            • Corporate Business Other Transport Online Sales
            • Corporate Business Other Transport Offline Sales
          • Corporate Business Other Travel Retail Sales
            • Corporate Business Other Travel Retail Online Sales
            • Corporate Business Other Travel Retail Offline Sales
        • Corporate Business Offline Sales
          • Corporate Business Accommodation Offline Sales
          • Corporate Business Car Rental Offline Sales
          • Corporate Business Cruise Offline Sales
          • Corporate Business Flight Offline Sales
          • Corporate Business Package Holidays Offline Sales
          • Corporate Business Travel Insurance Offline Sales
          • Corporate Business Other Transport Offline Sales
          • Corporate Business Other Travel Retail Offline Sales
        • Corporate Business Online Sales
          • Corporate Business Accommodation Online Sales
          • Corporate Business Car Rental Online Sales
          • Corporate Business Cruise Online Sales
          • Corporate Business Flight Online Sales
          • Corporate Business Package Holidays Online Sales
          • Corporate Business Travel Insurance Online Sales
          • Corporate Business Other Transport Online Sales
          • Corporate Business Other Travel Retail Online Sales
        • Travel Retail Leisure Sales
          • Leisure Accommodation Sales
            • Leisure Accommodation Online Sales
            • Leisure Accommodation Offline Sales
          • Leisure Car Rental Sales
            • Leisure Car Rental Online Sales
            • Leisure Car Rental Offline Sales
          • Leisure Cruise Sales
            • Leisure Cruise Online Sales
            • Leisure Cruise Offline Sales
          • Leisure Flight Sales
            • Leisure Flight Online Sales
            • Leisure Flight Offline Sales
          • Leisure Package Holiday Sales
            • Leisure Package Holidays Online Sales
            • Leisure Package Holidays Offline Sales
          • Leisure Travel Insurance Sales
            • Leisure Travel Insurance Online Sales
            • Leisure Travel Insurance Offline Sales
          • Leisure Other Transport Sales
            • Leisure Other Transport Online Sales
            • Leisure Other Transport Offline Sales
          • Leisure Other Travel Retail Sales
            • Leisure Other Travel Retail Online Sales
            • Leisure Other Travel Retail Offline Sales
        • Leisure Offline Sales
          • Leisure Accommodation Offline Sales
          • Leisure Car Rental Offline Sales
          • Leisure Cruise Offline Sales
          • Leisure Flight Offline Sales
          • Leisure Package Holidays Offline Sales
          • Leisure Travel Insurance Offline Sales
          • Leisure Other Transport Offline Sales
          • Leisure Other Travel Retail Offline Sales
        • Leisure Online Sales
          • Leisure Accommodation Online Sales
          • Leisure Car Rental Online Sales
          • Leisure Cruise Online Sales
          • Leisure Flight Online Sales
          • Leisure Package Holidays Online Sales
          • Leisure Travel Insurance Online Sales
          • Leisure Other Transport Online Sales
          • Leisure Other Travel Retail Online Sales

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Analysis by country
  • Analysis by distance
  • Analysis by type
  • Business/leisure split
  • Domestic tourism by purpose and method
  • Domestic tourism trips by length
  • Hotel price platform
  • International arrivals by city
  • Internet transactions
  • Key performance indicators
  • Leading visitor attractions
  • Method of payment
  • Mice penetration
  • Outbound departures by length
  • Passengers carried by airport
  • Regional hotel parameters
  • Seasonality
  • Spa target markets

Market size details:

  • Retail value retail selling price % growth
  • Retail value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Number of people
  • Number of people % growth
  • Number of people per capita
  • Transactions
  • Transactions % growth
  • Transactions per capita
  • Internet transaction value retail selling price % growth
  • Internet transaction value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Internet transaction value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY
  • Number of cars
  • Number of cars % growth
  • Number of cars per capita
  • Number of days
  • Number of days % growth
  • Number of days per capita
  • Number of bed nights
  • Number of bed nights % growth
  • Number of bed nights per capita
  • Number of operators
  • Number of operators % growth
  • Number of operators per capita
  • Number of trips
  • Number of trips % growth
  • Number of trips per capita
  • Number of rooms
  • Number of rooms % growth
  • Number of rooms per capita
  • Offline value retail selling price % growth
  • Offline value retail selling price local currency, USD, EUR, GBP, CHF, JPY
  • Offline value retail selling price per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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