“Gotta Have Soul”: The Connected Home, AI and Smart Systems Get an Injection of “Humanity” – Part II

INTRODUCTION

Scope

Connected Smart Home Introduction : This Series of Briefings

About these briefings

A snapshot of the connected smart home topics - Part I

Elements of the Progress Model

Recent reports on smart connected home

Euromonitor International’s connected home progression model

Our progress model predictions circa 2015

Focus on Connectivity

Focus on Connectivity

Connectivity and replacement

UK example: A slow “dash” to smart home appliances

Platform compatibility (and inter-industry needs)

16 major categories

The next layer of complexity: Communication protocols

Protocol: Lingua franca

17 protocols and counting (circa Jan 2017)

Protocol complexity

Protocol compatibility and the scale issue

A matrix of extreme complexity

Protocol compatibility and the scale issue

Protocol compatibility and partner alliances

“Death of a sales pitch”

Paying lip service to collaboration; planning for domination

Are smart home legislation and forced standards an inevitability?

Touching on brand politics and internal pressure

The need for differentiation

“You’re out of there”: Protecting against substitution

Is AI riding to the rescue? Or is it instead a raid?

Focus on E-Commerce

Focus on E-Commerce

Connections and monetisation

How to “engineer” humanity in the smart home, via technology

An experiential “grudge match”

Finding the positive emotion: Influencers in the laundry process

Finding the positive emotion: Influencers in the Cooking process

Finding the positive emotion: Push gives way to pull

Finding the positive emotion: Partners as “emotional influencers”

Integrating to release the whole

The wrong type of interest free

The future of home “systems” that orchestrate domestic processes

Focus on E-Commerce: The Healthy Eating System

Why is a “Healthy Eating System” needed? As opposed to what?

Average UK household food-related expenditure in 2016

Global obesity epidemic

The healthy eating system influencers

Healthy eating appeal has been evident for years

Smart connectivity getting embedded into healthy eating

Hello Fresh and Mykie at Bosch’s IFA 2016 Keynote

A glimpse into the future of connected healthy food

What was different this time?

What Hello Fresh brings, when combined with Home Connect

Hello Fresh inside BSH’s Healthy Eating S ystem

What such an alliance implies for grocery and food retail?

Developed market health trend

Emerging market health trend

Social cooking

The healthy eating system influencers: Social m edia s haring

The healthy eating system influencers: Social media sharing

Impact: Major domestic appliances (MDA)

Impact: Grocery retailers

Impact: Consumer foodservice in the home

Focus on E-Commerce: The fabric care system

What happens now lays seeds for a 2021 and beyond

Average UK household apparel related expenditure in 2016

The fabric care s ystem influencers

Finding the emotion…it has always been about the clothes, stupid

Early solutions have issues…it is a pale shadow of what is to come

Key business models so far in the connected fabric c are s ystem

Bring forth the p ersonal on-line clothes stylist

The connected Fabric Care S ystem so far

Too much cost and hassle? “Fashion care” must solve this

Focus on Analytics

Focus on Analytics

Focus on Analytics: Machine Learning

Machine learning

Man versus machine 1997: Chess

Man versus m achine 2011: Jeopardy

Man versus m achine 2016: Go

The era of artificial intelligence: “Today” rather than “tomorrow”?

Cognitive computing (AI) and machine learning

Design led IoT

Focus on Analytics: Machine Learning – Design Led IoT

Two major implications for IoT within human design systems

Value added by responsive and iterative physical product design

Panasonic’s smart city design projects

Fujisawa Sustainable Smart Town (SST)

Fujisawa Sustainable Smart Town (SST): From rendering…

…to a new reality

IoT user data insight as a brand service

Focus on Analytics: Machine Learning – Service Led IoT

Service led IoT

IBM focuses on three ways IoT will create new service experiences

Connection-led IoT

Focus on Analytics: Machine Learning – Connection Led iot

Data and support for ageing-in-place

Data and support for ageing-in-place

Data and support for ageing-in-place

Focus on Analytics: Cloud Analytics

AI phases and how DNN/CNN algorithms fit into the picture

Singularity? Make mine a double

Focus on Analytics – Cloud Analytics

To make anything out of big data, we need DNNs and CNNs

Convolutional Neural Nets are for: 1) Natural language learning…

Convolutional Neural Nets are for: 2) Facial and image recognition

An example of DNNs at work, with British Gas

This would be a risky business without having disaggregation

Review

A snapshot of the connected smart home topics - Part II

To Follow in Part III

Fragmented smart home ecosystems

Fragmented smart home ecosystems

Selected highlights

To Follow in Part IV

New ownership models

Selected highlights

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