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Innovation and the use of technology in the ordering, delivery and payment processes is likely to continue to drive growth in 100% home delivery/takeaway. The added convenience offered by food-delivery apps and online ordering platforms will continue to encourage consumers to favour online ordering instead of takeaway orders in-store or over the phone.
Third party online food delivery companies and food aggregators such as UberEats, Deliveroo, Foodora and MenuLog are expected to continue gaining traction, as they increase their number of signed-up foodservice operators. Restaurants will continue to demand these services as the cost of staying out of the online ordering market continues to increase.
Growth of operators through digital channels will continue to impact the physical space of foodservice. More efforts to respond to the growing number of online orders and deliveries are expected.
Domino's Pizza Enterprises remained the leader within 100% home delivery/takeaway in 2017. Product innovation such as the introduction of the Thickshakes range, the New Yorker-style pizzas, the first dessert pizza, and the introduction of ingredients such as vegan cheese and avocado were key drivers of Domino’s success.
Pizza was the most popular delivery product in 100% home delivery/takeaway in 2017 with the top three companies operating in the pizza channel. Despite increasing competition from food aggregators and online delivery, pizza operators in Australia maintained their relevance through innovation, with numerous product launches.
Franchising continued to be the preferred business growth model for local and international business in Australia, with the largest 100% home delivery/takeaway companies using it locally, including Domino's Pizza Enterprises, Pizza Pan Group and Retail Food Group. Despite the rapid expansion these businesses achieved, in 2017 this model’s transparency was called into question when the media exposed major cases of non-compliance within the industry, with franchisees failing to comply with minimum wage rates, penalty rates, and pay-slip and record-keeping obligations.
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Overview
Discover the latest market trends and uncover sources of future market growth for the 100% Home Delivery/Takeaway industry in Australia with research from Euromonitor's team of in-country analysts.
Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.
If you're in the 100% Home Delivery/Takeaway industry in Australia, our research will save you time and money while empowering you to make informed, profitable decisions.
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Why buy this report?
This industry report originates from Passport, our Consumer Foodservice market research database.
Gain competitive intelligence about market leaders. Track key industry trends, opportunities and threats. Inform your marketing, brand, strategy and market development, sales and supply functions.