Cafés/bars was among the worst-hit consumer foodservice channels when Coronavirus (COVID-19) arrived in the region in 2020, recording a steep sales decline. With outlet closures, home seclusion and travel restrictions still in place at times in 2021, only a partial recovery was seen for cafés/bars in this year. However, further positive growth is expected throughout the forecast period, as sales climb back towards their pre-pandemic levels.
This report comes in PPT.
The pandemic continued to impact consumer foodservice in 2021, meaning that, while positive growth was recorded, and very dynamic growth in some countries, most were still some way short of their pre-pandemic sales levels, given various restrictions remained in place or had to be reintroduced during 2021.
The use of digital channels is a growing trend for both cafés/bars and consumers. While this is likely to remain the case, with home delivery/takeaway sales and digital payments remaining well above pre-pandemic levels in the coming years, cafés/bars does not lend itself quite so well to home delivery/takeaway and digitalisation as some foodservice channels, eg LSR.
Coffee shop chains are expected to continue expanding their outlet numbers over the forecast period. Starbucks has already announced plans to return to its pre-COVID-19 pace of opening outlets in Mexico, with Juan Valdez also looking to open around 50 outlets in the coming years in Mexico. Meanwhile, the same players have also been communicating their expansion plans in Chile for the forecast period.
A full recovery for cafés/bars could take a few years, given the size of the decline seen in 2020. However, positive growth is currently being predicted for every year of the forecast period. Digitalisation will continue to seen, likely being driven in Brazil by the establishment of the Open Delivery solution aimed at integrating different delivery apps into one single platform, with a goal of connecting 150,000-plus foodservice players with compatible point-of-sale software.
Consumer foodservice is composed of cafés/bars, full-service restaurants, limited-service restaurants, self-service cafeterias and street stalls/kiosks.
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