Car rental (destination) in Chile has experienced a difficult 2020/2021 with many ups and downs. The closure of the country's borders and the limitations placed on the movement of Chilean nationals throughout the country meant that car rental companies faced unprecedented new challenges.
Leisure car rental has been the most negatively affected area of car rental since the outbreak of COVID-19, with consumers facing widespread travel restrictions. Meanwhile, the impact on business car rental has remained variable as although individuals movement was limited, some businesses were identified as essential for the well-being of the country and economic activity and as such some business trips have remained permitted.
Car rental online is still seen to have great growth potential, with stronger value growth projected than for car rental offline. Chile is well connected and travellers are increasingly looking to arrange car rental prior to arrival at the airport, meaning that the consumer is likely to increasingly look online for good offers, while also exploring the variety of cars and models available.
The number of transactions and value sales within car rental in Chile will likely take a few years to recover to the pre-pandemic levels seen in 2019; however, the size of operators’ fleets should remain more stable having not experienced a significant drop as a result of the COVID-19 crisis. This was partly due to the maintenance of existing vehicle assets, not only due to the lack of global stock, but also due to the lack of need to incorporate new vehicles since the existing ones have not experienced the usual expected levels of wear and tear.
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Car rental covers the short-term rental of passenger vehicles for self-drive by both business and leisure users, whether from the airport or downtown locations. Trucks and commercial vans are excluded. Car rental value covers the price of car hire to the consumer. Ancillary revenues are included, such as the hire of baby car seats, GPS navigation systems, optional roadside assistance services and collision and damage waivers. Volume is provided by the number of car hire transactions, fleet size and number of car rental operators. In underdeveloped markets, car rental companies offer chauffeur-driven cars. Most people prefer these options, due to unfamiliarity with the roads. Euromonitor International includes chauffeur-driven cars in car rental, when they concern car rental companies such as Hertz or Avis, which offer a chauffeur-driven service as an additional option. Car rental covers sales to inbound tourists and domestic tourists. i.e. from a destination point of view (also known as point of supply). For example, if a US citizen books a car rental service in France via the US offices of Hertz, the sales are attributed to Hertz France. The same applies for online sales. Car rental excludes long-term leasing, commercial vehicles, trucks and motorbikes and local car sharing schemes.
See All of Our DefinitionsThis report originates from Passport, our Car Rental (Destination) research and analysis database.
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