City Travel Briefing: New York City

August 2018

As a centre of finance, commerce, culture and nightlife, New York City is the most popular urban tourist destination in the US. By expanding its supply of hotel rooms and by seeking to ease air traffic congestion, New York City has taken concrete steps towards making itself more attractive to tourism, but a row over short-term rentals and deteriorating public transportation infrastructure could impede the city’s ambitions.

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Key Findings

New York City is a premier global tourism destination

As a centre of finance, commerce, culture and nightlife, New York City is the most popular urban tourist destination in the US, serving as a magnet for leisure and business travellers from all over the world.

Tourism is increasingly vital to the city’s economy

Tourism is a substantial component of New York City’s economy. In May 2018, the Center for an Urban Future – a think tank – listed tourism as “one of the four most important sectors” driving the city’s economic growth.

New York City seeks to attract more tourists

Inspired by tourism’s economic benefits, New York City has adopted a goal of attracting 67 million annual tourist arrivals by 2021.

Growth in inbound arrivals endures

Despite steps taken by the administration of President Donald Trump to limit the number of visitor visas granted to international tourists, inbound arrivals to New York City continue to grow, though the pace of growth has decelerated.

The city’s supply of hotel room continues to expand

A substantial rise in the number of new hotel rooms in New York City over the last decade means that supply has kept pace with demand.

Short-term rentals are becoming a flashpoint

The rapid growth in the number of short-term rentals listings in New York City is increasingly being blamed for the city’s shortage of affordable housing.

Public transportation infrastructure in crisis

Revenue shortfalls and political gridlock have made it nearly impossible for New York City to afford vital infrastructure improvements it desperately needs.

Efforts are being made to ease air traffic congestion

Renovation projects underway at New York City’s three major airports, as well as the expansion of a smaller airport, look set to reduce air traffic congestion.

Introduction

Scope
Top 100 City Destinations Ranking
Key findings

Macro View

Business dynamics

Destination Dynamics

Tourism board strategy and competitive position
Inbound tourism performance: Growth in arrivals slows
Domestic tourism performance: “Make it NYC” eyes business travel
Lodging landscape: short-term rentals draw increased scrutiny
Connectivity: public transportation
Connectivity: airports
Smart city innovations

Future Outlook

SWOT: New York City
Key takeaways

Appendix

City Destinations Ranking 1 to 13
City Destinations Ranking 14 to 26
City Destinations Ranking 27 to 39
City Destinations Ranking 40 to 52
City Destinations Ranking 53 to 65
City Destinations Ranking 66 to 78
City Destinations Ranking 79 to 91
City Destinations Ranking 92 to 100

Report Definitions

Data parameters and report definitions

Travel

Travel encompasses several categories including tourism flows, lodging, travel modes, in-destination spending and booking.

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